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• links for 2011-02-01

  - by Bob Rhubart

  OTN Virtual Developer Day for WebLogic Server and WebLogic Developer Broadcasts (WebLogic Server) Mike Lehmann with details on a whole bunch of upcoming online events for those with an interest in WebLogic. (tags: WebLogic oracle otn) IOUC Summit: Open Arms and Cheese Shoes (Oracle Technology Network Blog (aka TechBlog)) Event highlights from OTN head honcho Justin Kestelyn. (tags: oracle otn IOUC) Prognostications for the Future of BI (BI & Analytics Pulse) Jacqueline Coolidge looks into the Business Intelligence crystal ball. (tags: oracle otn businessintelligence) Edwin Biemond: Some handy code for your managed Beans ( ADF & JSF ) "Back in 2009, I already a made a blogpost about some handy code which you can use in your ADF Web Application. You can say this blogspot is part 2 and here I will show you the code, I use most in my own managed Beans." - Oracle ACE Edwin Biemond (tags: java SOA oracle oracleace) Leon Smiers: Process, content and collaboration "Taking a look at today’s business, most companies still have a lot [to do] as far as adapting to and leveraging Web 2.0 possibilities is concerned." - Leon Smiers (tags: e20 oracle enterprise2.0) Antony Reynolds: Using the SOA-BPM VIrtualBox Appliance Antony says: "Recently I have been setting up some machines for fellow engineers. My base setup consists of Oracle Enterprise Linux with Oracle Virtual Box." (tags: oracle otn soa virtualization virtualbox bpm) Oracle Weblogic Server Gets Smart with CERN | SiliconANGLE CERN, the home to European particle physics, chose Oracle Weblogic Server to handle technical applications and copious HR and administrative Java-based web applications used by CERN employees. Oracle got its start by scheduling the interventions of the Large Hadron Collider (LHC). (tags: Weblogic oracle CERN) Oracle Virtual Developers Day: WebLogic - February 10, 2011 Virtual Developer Day: WebLogic - February 10, 2011. Speakers: Frances Zhao - Principal Prod Mngr, Java Platform Group; Will Lyons - Dir, WebLogic Server Prod Mgmt; Steven Button - Principal Prod Mngr, WebLogic Server; Pyounguk Cho - Principal Prod Mngr, Java Platform Group. (tags: oracle otn weblogic java)

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• Warning message in boot.ini

  - by MA1

  Hi everyone, I have a dual boot system with Windows XP Pro and Windows 7. Following are the contents of my system's boot.ini. ;Warning: Boot.ini is used on Windows XP and earlier operating systems. ;Warning: Use BCDEDIT.exe to modify Windows Vista boot options. ; [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /NOEXECUTE=OPTIN /FASTDETECT I just want to know about first two warning lines, whether these two lines are always present in dual boot system when the boot process is different for installed operating systems, for example xp + vista/w7 or windows2000 + vista/w7 etc? Regards,

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• High Availability Configuration using Heartbeat and Pacemaker

  - by pradeepchhetri

  I have the following setup: I have configured high availability between two load balancers (HAProxy) so that if HAProxy1 get down, the floating IP gets transferred to the other load balancer HAProxy2, hence all the clients will get the response from HAProxy2, which at the back-end is doing LB among the sme two webserver. This is for removing the single point of failure in case of only one HAProxy. Whenever I stops the hearbeat in HAProxy1, the floating IP goes to HAProxy2. But I want to configure such that whenever the process haproxy goes down, the floating IP should get assigned to HAProxy2. Can someone tell me how to implement it ?

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• How do I work around sudo 'segmentation fault' on basic bash commands?

  - by sage

  I am sure the answers are out there, but alas there are too many answers (here and elsewhere) to other questions stopping me from finding them. I just encountered something substantially similar to what is described at the closed SO question, sudo : “segmentation fault” Ubuntu maverick [closed]. My team is using Ubuntu 11.04 on VMWare Workstation 8.0.4. We are doing development using c++, Xenomai, Qt, and Qt Creator. When we simulate our application on the virtual machine, we currently need to launch Qt Creator with sudo. My colleague mentioned today that he has been having issues where his workstation locks up and he needs to restart and that occasionally he has the issue that all sudo bash commands return "segmentation fault". I just ran our application in simulation mode. I was running Qt Creator under sudo and Qt Creator received the signal abort (if I recall). Afterward, every command executed with sudo from sudo qtcreator to sudo ls resulted in the message Segmentation fault. I clicked on the power widget to see if I could log out, but the system shut down straightaway without prompting. My understanding is that we run sudo because of a permissions issue with Xenomai and the VM as currently configured, but my colleague has a workaround for this. I expect that not running Qt Creator under sudo -- something that has always made me nervous -- will help contain this issue, but I find it troubling that this could happen and manifest as it does. Does anyone know what is happening? Any recommendations on how to work around this issue? This is happening often to I am trying tolobby for VM changes to be able to run the process without sudo.

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• Why doesn't my sound card start? It reports code 10.

  - by Sarim Ali

  When I installed the XP for first time my sound card was working fine. But only after the first reboot it has stopped working. Under Device Manager, the section "sound video and game controller" the entry YAMAHA Native DS1 WDM Driver, has a exclamation mark on it. On left clicking and selecting properties it shows this message "This device cannot start. (Code 10)". On trying to update driver it says a better driver can not be found. Any idea how I can solve the issue? Update: As suggested by harrymc I uninstalled the device "YAMAHA Native DS1 WDM Driver" , and scanned for hardware changes. The windows detected and installed the soundcard and it started working properly.BUT, after restarting the same problem occurs. So, now everytime I reboot the computer I am stuck to, repeating the process of uninstalling the device to make it work.

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• Migrating BizTalk 2006 R2 to BizTalk 2010 XLANGs Issue

  - by SURESH GIRIRAJAN

  When we migrate some BizTalk apps from BizTalk 2006 R2 to BizTalk 2010, and we ran into issue when a .net component called inside the orchestration. In the .net component we are trying to retrieve some promoted property and we also checked in the BizTalk group hub to validate it was promoted, no issues there.  Only when we try to access the data into the .net component we had issue. We just moved all the assembly what we had in BizTalk 2006 R2 to BizTalk 2010, didn’t recompile anything in BizTalk 2010 environment. But looking further there is couple of new namespace added to the Microsoft.XLANGs… in BizTalk 2010 compared to BizTalk 2006 R2 caused the issue. So all we did to fix the issue is recompile the project in 2010 environment and it worked fine. So it looks like some backward compatibility issue.  public static void Load(XLANGMessage msg) {  try  {      // get the process id from context.       object ctxVal = msg.GetPropertyValue(typeof(ProcessID)); … } BizTalk 2010: Error Message in the event viewer:  The service instance will remain suspended until administratively resumed or terminated. If resumed the instance will continue from its last persisted state and may re-throw the same unexpected exception. InstanceId: 441d73d3-2e84-49d2-b6bd-7218065b5e1d Shape name: Bulk Load ShapeId: bb959e56-9221-48be-a80f-24051196617d Exception thrown from: segment 1, progress 65 Inner exception: A property cannot be associated with the type 'Tellago.Common.Schemas.ProcessId'.   Exception type: InvalidPropertyTypeException Source: Microsoft.XLANGs.Engine Target Site: Microsoft.XLANGs.RuntimeTypes.MessagePropertyDefinition _getMessagePropertyDefinition(System.Type) The following is a stack trace that identifies the location where the exception occured   at Microsoft.XLANGs.Core.XMessage._getMessagePropertyDefinition(Type propType) at Microsoft.XLANGs.Core.XMessage.GetContentProperty(Type propType) at Microsoft.XLANGs.Core.XMessage.GetPropertyValue(Type propType) at Microsoft.BizTalk.XLANGs.BTXEngine.BTXMessage.GetPropertyValue(Type propType) at Microsoft.XLANGs.Core.MessageWrapperForUserCode.GetPropertyValue(Type propType) at Tellago.Common.Components.Load(XLANGMessage msg) at Tellago.SuspensionProcess.segment1(StopConditions stopOn) at Microsoft.XLANGs.Core.SegmentScheduler.RunASegment(Segment s, StopConditions stopCond, Exception& exp)

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• How to manage iowait over cifs?

  - by Silvia

  For backup purposes we have Cifs file Server running that contains encrypted containers for backing up the more sensitive data. The container is mounted with cryptsetup and loop as a local filesystem and the rsync is used for backups. Because the Cifs server is not the fastest machine ever built, running the rsync process results in an iowait on the servers running the backup which in turn drives Nagios into an email frenzy. The question is, how do reduce the iowait on the server? Configuring Nagios to not report seems more like a workaround then a solution. Stretching the backups over different time intervals is already done with little effect and spending money is also not an option because apparently, we are talking about a "non-critical system".

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• SOA Suite Demo System updated – make use of Oracle hosted demo systems or download the image

  - by JuergenKress

  To get access to the demo environments please contact OPN! Global Sales Engineering (GSE, formerly DSS) is happy to announce the availability of the SOA 11g (11.1.1.8) Platform. The Platform is fully featured, based on plug and play architecture, and designed to build best-of-breed SOA & Business Process Management 11g demos. Demo Highlights Designed & Developed on the "Build your own demos (POC)" concept Installed, configured latest versions of FMW products SOA, Business Activity Monitoring (BAM), Oracle Service Bus (OSB), Oracle Enterprise Repository (OER), Oracle Event Processor (OEP), Oracle Service Registry (OSR), WebCenter Content and WebCenter Portal Platform is designed & tuned for best performance Hot plug-in capability for additional middleware components Call to Action Check out the 1 minute video overview of this SOA 11g (11.1.1.8) Platform Review the latest Release Notes & other collaterals on Demo Store Visit the GSE home page to book the “SOA 11.1.1.8.0 Platform” Customizable demo Additional information is available on this page. For questions or feedback please contact [email protected] or [email protected]. This announcement will appear in the archive as Number 453. Support If you need assistance or encounter any issues please submit a GSE Repository ticket or call the GSE Support Hotline for assistance. The GSE Support Hotline is available 24 hours a day, Monday through Friday, at: US/CAN: +1.650.506.8763 or EMEA: +44 118 9240808 or APAC: +65.6436.2150 or LAD: +1.650.506.8763 or Japan: +81-3-6834-6097. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA demo,demo system,sales. pre-sales,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Several Server Errors (No database connect, can't create TCP/IP socket etc

  - by Tobias Baumeister

  My server stops taking requests on my website today. It works for some time, but then the server just stops working and throws several errors: 500 Internal Server Error Warning: mysql_connect(): Can't create TCP/IP socket (105) in [...] on line 7 Couldn't connect to database. Please try again. mysql_connect(): Host [...] is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts' mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper (this is from Error Log) Any ideas what might cause it? operating system is Ubuntu

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• Slowdown after repeated hibernation in XP SP3

  - by John

  I have a Dell laptop w/dual core and 4 gigs of memory. Recently my machine has started to go off in never never land for 5 to 20 minutes at a time with a lot of hard drive churning. Eventually it comes back and everything operates properly. If I manage to have task manager up CPU usage shows no more then 3 to 5% during this process. I am on a corporate network and have very good virus protection in place. The problem seems to have increased in frequency since I let an update happen to IE8 and/or I started using hibernate more frequently. Any ideas or suggestions? TIA J

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• How should I debug a vb.net website in iis6 that is throwing 'Deadlock detected' errors and becomes

  - by jskunkle

  A few times a day, our vb.net (IIS 6.0) website is randomly throwing the following error and becomes completely unavailable for 5-15 minutes at a time while the application is recycled: ISAPI 'c:\windows\microsoft.net\framework\v2.0.50727\aspnet_isapi.dll' reported itself as unhealthy for the following reason: 'Deadlock detected'. The website ran for months on the exact same server in beta without problem - but the problem started over the weekend when we made the site live. The live site is under some load but less than many of our other production websites. How should I attack this problem? I've looked into orphaning the worker process and creating a dump file - but I'm not sure how to analyze that. Any advice or information is appreciated. Thanks, Shane

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• how to remove unmet dependencies created by vlc player in ubuntu 12.04 LTS?

  - by Anti

  Output on trying to remove vlc with sudo apt-get remove vlc: niranjan@niranjan-OEM:~$ sudo apt-get remove vlc Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: libvlccore5 : Depends: vlc-data (= 2.0.8-0ubuntu0.12.04.1) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). Trying sudo apt-get -f install niranjan@niranjan-OEM:~$ sudo apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: vlc-data The following NEW packages will be installed: vlc-data 0 upgraded, 1 newly installed, 0 to remove and 452 not upgraded. 8 not fully installed or removed. Need to get 0 B/10.3 MB of archives. After this operation, 30.4 MB of additional disk space will be used. Do you want to continue [Y/n]? y (Reading database ... 95% dpkg: unrecoverable fatal error, aborting: files list file for package 'libavutil51' is missing final newline E: Sub-process /usr/bin/dpkg returned an error code (2)

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• variables in batch files

  - by richzilla

  Hi All, Im trying to set up a batch file to automatically deploy a php app to a web server, and basically what i want is an entirely automated process where i would just give it a revision number from the repository and it would then export the files, upload via ftp and then update deployment info at the repo host (codebase). However, im starting from scratch here, and im wanting to know, how would i set up a batch file to accept a variable when it was run, for example typing myfile.bat /revision 42 would enable me to deploy revision 42 to my server. if anyone can point me in the right direction id be very appreciated.

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• Input devices stopped working during system upgrade

  - by amorfis

  Hi, I was upgrading Ubuntu on my server (but Ubuntu is in desktop version) when mouse and keyboard stopped working :( So the screen went black (screensaver), and now I can't do anything. I don't know what stage of upgrade it stopped working, probably now it waits for me to answer some question. Keyboard and mouse were connected by KVM, connecting them directly doesn't help. Both are on USB. What I can do, is connecting to the machine by ssh. Can I somehow see and answer questions of update system and somehow finalize process of upgrade?

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• Feasability of mobile 2D multiplayer RPG game with interactive bitmap background

  - by user2827214

  I'm looking to develop a 2D multiplayer RPG game for Android, with a bird's eye view similar to that of zelda/pokemon. The game is very simple in all ways since my intent is for thousands of players to occupy the same world which I imagine requires good performance. However, I am unsure about the performance requirements of two properties: the tile map that is used as a background is dynamic (interactive). For example, a player steps in the water, and the water turns black. Every tile in the game does this. the tile map is the same object used for all players, but it is displayed differently on each user's mobile device, even though the players exist in the same world. For example, the water that turned black is displayed as red on all other players' screens. I have knowledge of java, but almost none regarding game dev. tools. Is there a best process for these requirements? Should I develop in pure java, or use some tool like Slick2D etc.? How performance intensive are these properties, if even possible? Edit: There are no collisions in the game or difficult animations, I am imagining simply changing the colors of the tiles (like in the examples), and a client-server architecture

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• Cloning Windows 7 installation from MBR to GPR drive and make it bootable

  - by Nelluk

  I've seen threads on similar topics - such as this one - but the answers never seem to solve how to make it bootable. I have Win 7 64-bit on a PC installed on a 2tb MBR volume. The motherboard is UEFI compatible. I just installed a secondary internal 3TB drive which will be partitioned as GPT. Is there a relatively easy way to clone my installation over to the new drive and have that drive be bootable? I have used EaseUS Partition Master to clone the C volume to the D volume, but that would not boot and I assume the issue is that one is MBR and one is GPT. Is there a process to do this?

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• how to link a c++ object to a local variable in Lua

  - by MahanGM

  I'm completing my scripting interface with Lua, but recently I've stuck at some point. I have several functions for my Entitiy events like Update(). I have a function called create_entitiy() which instantiate a new entity from a given entity index: function Update() local bullet = create_entity(0, 0, "obj_bullet") end create_entity returns a table which is the properties of the created entity. Now how can I make a connection between bullet variable and my newly created object? Right now for previously added objects to the scene, I simply set a global table for each of them and then after every call to Update(), I go through registered names to find object tables and perform new changes. Like the one below: function Update() if keyboard_key_press(vk_right) then obj_player.x += 3 end I can get obj_player table because I know its name from C++, plus I can get it as a global table and simply reach for the first instance named obj_player. Is there any solution for me to make bullet variable act like this? I was thinking to get all local variables in Update() function and check for every one to see if is it table and it has an unique field attached to it like id, this way I can determine that this is an object table and do the rest of the process. By the way, is this interface going to work easier with luaBind if I implement it? Bottom line: How can I make a local variable in Lua that receives a table from create_entity function and track that local variable to capture it from C++. e. g. function Update() local bullet = create_entity(0, 0, "obj_bullet") bullet.x = 10 <== Commit a change in table end Now I want to get variable bullet from C++. And it's not just this variable, there might be a ton of these local variables with different names.

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• How can I make Windows Media Player ignore global hotkeys in Windows 7?

  - by schnapple

  I have Windows 7 and a Logitech G15 keyboard. One of the programs with the Logitech G15 allows you to control media players such as Winamp with the playback keys on the keyboard. Problem I'm having is that, even though I have told this program to not control Windows Media Player, every time I use it to pause Winamp, it then hits plays (or unpauses) Windows Media Player. Even more annoying given that Windows Media Player isn't even running as an active GUI program and instead as a background process, so I hear the sound of whatever the last video it was I playing. If I end-task wmplayer.exe it spins right back up but at least now it has no knowledge of a video to play, but this is annoying. How can I either a) Have Windows Media Player in Windows 7 completely unload when I close it, or b) Have Windows Media Player in Windows 7 ignore any sort of global hotkeys?

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• Failing to upgrade to linux-image-3.0.0-26-generic

  - by Dan Lee

  When I try to upgrade linux-image-3.0.0-26-generic I get following problems: dpkg-deb (subprocess): data: internal bzip2 read error: 'DATA_ERROR' dpkg-deb: error: subprocess <decompress> returned error exit status 2 dpkg: error processing /var/cache/apt/archives/linux-image-3.0.0-26-generic_3.0.0-26.42_amd64.deb (--unpack): short read on buffer copy for backend dpkg-deb during `./lib/modules/3.0.0-26-generic/kernel/drivers/scsi/fnic/fnic.ko' No apport report written because MaxReports is reached already Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.0.0-26-generic /boot/vmlinuz-3.0.0-26-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.0.0-26-generic /boot/vmlinuz-3.0.0-26-generic Errors were encountered while processing: /var/cache/apt/archives/linux-image-3.0.0-26-generic_3.0.0-26.42_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) A package failed to install. Trying to recover: dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-image-3.0.0-26-generic; however: Package linux-image-3.0.0-26-generic is not installed. I don't know why this happens to me; earlier upgrades always worked without problems. Does anybody know how to fix this?

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• Recovering a lost website with no backup?

  - by Jeff Atwood

  Unfortunately, our hosting provider experienced 100% data loss, so I've lost all content for two hosted blog websites: http://blog.stackoverflow.com http://www.codinghorror.com (Yes, yes, I absolutely should have done complete offsite backups. Unfortunately, all my backups were on the server itself. So save the lecture; you're 100% absolutely right, but that doesn't help me at the moment. Let's stay focused on the question here!) I am beginning the slow, painful process of recovering the website from web crawler caches. There are a few automated tools for recovering a website from internet web spider (Yahoo, Bing, Google, etc.) caches, like Warrick, but I had some bad results using this: My IP address was quickly banned from Google for using it I get lots of 500 and 503 errors and "waiting 5 minutes…" Ultimately, I can recover the text content faster by hand I've had much better luck by using a list of all blog posts, clicking through to the Google cache and saving each individual file as HTML. While there are a lot of blog posts, there aren't that many, and I figure I deserve some self-flagellation for not having a better backup strategy. Anyway, the important thing is that I've had good luck getting the blog post text this way, and I am definitely able to get the text of the web pages out of the Internet caches. Based on what I've done so far, I am confident I can recover all the lost blog post text and comments. However, the images that go with each blog post are proving…more difficult. Any general tips for recovering website pages from Internet caches, and in particular, places to recover archived images from website pages? (And, again, please, no backup lectures. You're totally, completely, utterly right! But being right isn't solving my immediate problem… Unless you have a time machine…)

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• baffling stat pauses - (reiserfs)

  - by Twirrim

  I've got a SuSE server with reiserfs formatted partitions, all on a RAID1 mirror. I'm noticing odd spikes in iowait, but generally all seems okay. iostat claims not even 3% iowait in general: avg-cpu: %user %nice %system %iowait %steal %idle 6.53 0.03 1.45 2.92 0.00 89.07 After tracking down some odd behaviour when ls'ing, it appears "stat" (ls is aliased to include color which does a stat process on each file) randomly takes 5 seconds on a file in the directory. ReiserFS does a file system sync every 5 seconds, but that's interval between not length of time taken to sync. Out of curiosity I did remount using noatime to see if that would help though as it would reduce sync's workload, but no joy. Anyone got any thoughts what might be causing this pause? Disks appear healthy, RAID controller believes the RAID is healthy, and io stats show the disks aren't working very hard at all.

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• Mise à jour disponible de la tarification et des meilleures pratiques partenaire

  - by swalker

  Cliquez ici pour accéder à la mise à jour des meilleures pratiques partenaire du 25 octobre 2011 * (PDF) Que contient la mise à jour de la tarification et des meilleures pratiques partenaire du 25 octobre ? Tarification et licence Exalogic and SPARC SuperCluster Update Oracle Mise à jour concernant les technologies Mise à jour concernant Oracle Fusion Applications Mise à jour concernant le service Oracle Fusion Cloud Mise à jour concernant Oracle Application Integration Architecture Mise à jour concernant les applications Siebel CRM Mise à jour concernant Oracle CRM On Demand Mise à jour concernant Business Process Outsourcing Nonobstant toute disposition contraire des contrats de distribution des partenaires, les devis valides existants émis par des partenaires à l'intention d'utilisateurs finaux avant le 1er septembre 2011, et qui sont affectés par la mise à jour de la tarification et des conditions de licence du 25 octobre 2011 restent valables et les commandes passées par des partenaires en vertu de ces devis seront honorées jusqu'au 30 novembre 2011. Les devis émis par des partenaires à l'intention d'utilisateurs finaux en date du ou après le 1er septembre 2011 sont soumis aux conditions générales des contrats de distribution des partenaires. Que devez-vous faire ? Rendez-vous régulièrement sur la page des Mises à jour de la tarification et des meilleures pratiques partenaire du portail OPN pour en savoir plus sur ces mises à jour, connaître les derniers tarifs, conditions de licence et meilleures pratiques partenaire et accéder aux ressources applicables. Informations complémentaires Pour accéder aux mises à jour de la tarification et des meilleures pratiques partenaire et aux archives de toutes les mises à jour de la tarification et des meilleures pratiques partenaire, cliquez ici. * Oracle Confidentiel : Les informations contenues dans cette communication s'adressent aux membres du programme Oracle PartnerNetwork. Ces informations sont des informations confidentielles Oracle et ne peuvent être utilisées que dans le cadre de la distribution ou de l'implémentation par vos soins de produits ou services Oracle à des utilisateurs finaux ou à des partenaires Oracle agréés.

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• Hardware needs for video conversion server

  - by artaxerxe

  I would need to build a Linux server that will have as its main task to perform the video conversion. For video conversion, the most likely I will use FFMpeg tool. Question: Can anyone tell me if for improving this automated video conversion a video card will improve the process or not? The idea is that I will get movies at a very high quality that I will need to be converted in formats available for different devices (iPhone, iPad, etc.). That conversion will be performed through a CLI (command line interface). I will need that conversion to be done in the least time possible (ok, that's a kind of saying, not an absolutely specified short time).

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• Outlook 2013 keeps freezing, semi-consistently

  - by AviD

  I have an oddity of problem with my Outlook's stability. It seems to be freezing up, not at random intervals, but based on a seemingly strange combination of configurations. I have been trying many different combinations, I've even devolved to "Cargo-cult" debugging, since I have no clue what is causing this... Here is my set up - since I don't know for sure which settings are causing the lockup, I'll probably mention irrelevant things: (relatively) clean install of Windows 8 (on hyper-v, if that matters) Clean install of Outlook 2013, fully updated 3 accounts configured: Hotmail account configured with ActiveSync Gmail account Large-ish account (several GB) connected with IMAP Only a few folders are subscribed in IMAP Outlook is set to only display subscribed folders configured to keep messages permanently Google Apps account, connected with IMAP Small account connected with IMAP All folders IMAP subscribed Outlook is set to only display subscribed folders configured to keep messages permanently Several Send/Receive Groups configured, to try different configurations of enabling/disable/partial the different accounts - with different send times, from 60 minutes down to 5 minutes. The problem is that at certain points Outlook completely freezes up and I have to kill it. This is not consistent - there are some things that cause it immediately almost consistently, there are some times that it just happens by itself after some period of time (sometimes a few moments, sometimes a few hours; sometimes while using it, sometimes after I've been away from it for a few hours). I have searched all over, and there seem to be many with similar (apparently) problem, and found numerous "solutions" (some even more cargocultish than mine), but so far none of them worked. I've removed all the accounts, both all together and one at a time, and re-configured them - eventually it freezes up. I've tried uninstalling Outlook, cleaning it up completely - removing files, app settings, registry keys, etc - then reinstalling - eventually it freezes up. I've only enabled the Hotmail account, disabling (but not removing) the Google accounts - apparently this does not lock up. I've enabled the Hotmail and the Gmail accounts, leaving the Apps one disabled - it seems like it does not lock up. With all accounts enabled, it locks up almost immediately after doing a send/receive. With only the Apps account enabled, it seems to not lock up. With the Hotmail and the Apps accounts enabled (Gmail disabled), it seems like it locks up after a random amount of time. With Hotmail enabled, and Gmail and Apps both enabled but set to receive only custom folder downloading (not all subscribed folders) - sometimes it locks up right after a send/receive, sometimes it goes for hours without locking up, and sometimes it only locks up when I send an email. I've tried switching the ports for the Google accounts (SSL/465 vs TLS/587), though I have no idea if this should affect, but no real difference. In short, I honestly have no idea what is actually causing Outlook to lock up, I might be completely barking up the wrong tree. At this point I don't really know what else to try, I'm flipping switches at random here. I would like to have all 3 accounts enabled, ideally in several groups (e.g. pull down only important folders in a group with short interval, and all other folders in a longer interval) - obviously without freezing up at all. I've tried putting in all the important details, if there is anything else important to add please let me know. Another issue that occurred to me might also be connected - the Google accounts don't always synchronize properly, even after a send/receive or "update folder". At least not consistently... though I haven't been able to find a significant connection between this and that.

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• What Should You Look for In a CRM Demo?

  - by charles.knapp

  I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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