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• ArchBeat Link-o-Rama for 10-24-2012

  - by Bob Rhubart

  Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company's position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as "TEN." My score? Never mind. Book: DevOps for Developers | The Java Source The subject of DevOps has come up in a couple of recent OTN ArchBeat Podcasts, so it's somewhat serendipitous that Tori Weildt's recent blog post offers an overview of Java Champion Michael Hutterman's new book, DevOps for Developers, now available from Apress. Bring Your Own Device (BYOD) : Context is everything… | The ORACLE-BASE Blog BOYD is a factor in the evolution of IT, but in what context? "The real IT work in companies is still being done on PCs," says Oracle ACE Director Tim Hall. "Yes, you can use a cloud service on your phone, but look around the office and you will see those cloud services are actually being used by people on PCs." Oracle in the Cloud: Oracle EBusiness Suite sizing | Tom Laszewski Cloud expert Tom Laszewski shares several technical resources that will be helpful for sizing of Oracle EBusiness Suite. Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster Author and expert Yuli Vasiliev shows you how take advantage of multiple Oracle WebLogic Server instances grouped into a cluster to maximize scalability and availability. Webcast: Reduce Costs with Oracle's Database Storage Management Watch this! Join Oracle experts Kevin Jernigan and Margaret Hamburger for an interactive webcast in which you'll learn how Oracle's Database Storage Management can reduce storage costs and management complexity while improving query performance to meet service-level agreements and compliance requirements. Event Date: Tuesday, November 6, 2012 Event Time: 10 a.m. PT/1 p.m. ET Thought for the Day "Most software today is very much like an Egyptian pyramid with millions of bricks piled on top of each other, with no structural integrity, but just done by brute force and thousands of slaves." — Alan Kay Source: softwarequotes.com

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• Speaker Notes...

  - by wulfers

  At a .Net User Group meeting this week, I experienced two poorly prepared speakers floundering through presentations….  As a Lead Technologist at the company I work for, I have experience training technical staff and also giving presentations at code camps.  Here are a few guidelines for aspiring speakers you might find helpful…   1.       Do not stand in front of your audience and read your slides.  This is  offensive to your audience and not what they came for...  Your slides are there to reinforce the information you are presenting and to give the audience a little clarification on some terms you may use and as a visual aid for some complicated issues. 2.       Have someone review your presentation (slides, notes, …) who speaks the language you will be presenting in fluently.  Also record at least ten minutes of your presentation and have that same person review that.  One of the speakers this week used the word “Basically” fifty times in less than thirty minutes…  I started to flinch every time he used the term. 3.       Be Prepared  -  before the presentation begins.  Don’t make any last minute changes to your presentation or demo code the night before.  Don’t patch your laptop or demo servers the night before.  If possible create a virtual image that you only use for presentations and use that (refreshed before every presentation). 4.       Know the level of expertise of your audience.  Speaking above or below their abilities will make or break your presentation. 5.       Deliver what you promise. The presentation this week was supposed to be on BDD (Behavior Driven Develpment).  The presenter completely ran off track and 90% of the discussion was how his team mistakenly used TDD (Test Driven Development), and was unhappy with the results.  Based on his loss of focus we only heard a rushed 10 minute presentation on DBB which was a disservice to the audience. 6.       Practice your presentation with your own small team before you try this on a room full of people you don’t know.  A side benefit of doing this with your own team is that you can get candid feedback from your team and also get kudos for training your own team.  I find I can also turn my presentations into technical white papers and get a third benefit from the work I’ve put into a presentation. 7.       Sharpen your own saw.  Pick a topic that is fairly current.  Something you would like to learn about and would benefit your current career path. 8.       Have fun doing it.

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• Approach for packing 2D shapes while minimizing total enclosing area

  - by Dennis

  Not sure on my tags for this question, but in short .... I need to solve a problem of packing industrial parts into crates while minimizing total containing area. These parts are motors, or pumps, or custom-made components, and they have quite unusual shapes. For some, it may be possible to assume that a part === rectangular cuboid, but some are not so simple, i.e. they assume a shape more of that of a hammer or letter T. With those, (assuming 2D shape), by alternating direction of top & bottom, one can pack more objects into the same space, than if all tops were in the same direction. Crude example below with letter "T"-shaped parts: ***** xxxxx ***** x ***** *** ooo * x vs * x vs * x vs * x o * x * xxxxx * x * x o xxxxx xxx Right now we are solving the problem by something like this: using CAD software, make actual models of how things fit in crate boxes make estimates of actual crate dimensions & write them into Excel file (1) is crazy amount of work and as the result we have just a limited amount of possible entries in (2), the Excel file. The good things is that programming this is relatively easy. Given a combination of products to go into crates, we do a lookup, and if entry exists in the Excel (or Database), we bring it out. If it doesn't, we say "sorry, no data!". I don't necessarily want to go full force on making up some crazy algorithm that given geometrical part description can align, rotate, and figure out best part packing into a crate, given its shape, but maybe I do.. Question Well, here is my question: assuming that I can represent my parts as 2D (to be determined how), and that some parts look like letter T, and some parts look like rectangles, which algorithm can I use to give me a good estimate on the dimensions of the encompassing area, while ensuring that the parts are packed in a minimal possible area, to minimize crating/shipping costs? Are there approximation algorithms? Seeing how this can get complex, is there an existing library I could use? My thought / Approach My naive approach would be to define a way to describe position of parts, and place the first part, compute total enclosing area & dimensions. Then place 2nd part in 0 degree orientation, repeat, place it at 180 degree orientation, repeat (for my case I don't think 90 degree rotations will be meaningful due to long lengths of parts). Proceed using brute force "tacking on" other parts to the enclosing area until all parts are processed. I may have to shift some parts a tad (see 3rd pictorial example above with letters T). This adds a layer of 2D complexity rather than 1D. I am not sure how to approach this. One idea I have is genetic algorithms, but I think those will take up too much processing power and time. I will need to look out for shape collisions, as well as adding extra padding space, since we are talking about real parts with irregularities rather than perfect imaginary blocks. I'm afraid this can get geometrically messy fairly fast, and I'd rather keep things simple, if I can. But what if the best (practical) solution is to pack things into different crate boxes rather than just one? This can get a bit more tricky. There is human element involved as well, i.e. like parts can go into same box and are thus a constraint to be considered. Some parts that are not the same are sometimes grouped together for shipping and can be considered as a common grouped item. Sometimes customers want things shipped their way, which adds human element to constraints. so there will have to be some customization.

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• Move Data into the Grid for Scalable, Predictable Response Times

  - by JuergenKress

  CloudTran is pleased to introduce the availability of the CloudTran Transaction and Persistence Manager for creating scalable, reliable data services on the Oracle Coherence In-Memory Data Grid (IMDG). Use of IMDG architectures has been key to handling today’s web-scale loads because it eliminates database latency by storing important and frequently access data in memory instead of on disk. The CloudTran product lets developers easily use an IMDG for full ACID-compliant transactions without having to be concerned about the location or spread of data. The system has its own implementation of fast, scalable distributed transactions that does NOT depend on XA protocols but still guarantees all ACID properties. Plus, CloudTran asynchronously replicates data going into the IMDG to back-end datastores and back-up data centers, again ensuring ACID properties. CloudTran can be accessed through Java Persistence API (JPA via TopLink Grid) and now, through a new Low-Level API, or LLAPI. This is ideal for use in SOA applications that need data reliability, high availability, performance, and scalability. Still in limited beta release, the LLAPI gives developers the ability to use standard put/remove logic available in Coherence and then wrap logic with simple Spring annotations or XML+AspectJ to start transactions. An important feature of LLAPI is the ability to join transactions. This is a common outcome for SOA applications that need to reduce network traffic by aggregating data into single cache entries and then doing SOA service processing in the node holding the data. This results in the need to orchestrate transaction processing across multiple service calls. CloudTran has the capability to handle these “multi-client” transactions at speed with no loss in ACID properties. Developing software around an IMDG like Oracle Coherence is an important choice for today’s web-scale applications and services. But this introduces new architectural considerations to maintain scalability in light of increased network loads and data movement. Without using CloudTran, developers are faced with an incredibly difficult task to ensure data reliability, availability, performance, and scalability when working with an IMDG. Working with highly distributed data that is entirely volatile while stored in memory presents numerous edge cases where failures can result in data loss. The CloudTran product takes care of all of this, leaving developers with the confidence and peace of mind that all data is processed correctly. For those interested in evaluating the CloudTran product and IMDGs, take a look at this link for more information: http://www.CloudTran.com/downloadAPI.php, or, send your questions to [email protected]. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: Coherence,cloudtran,cache,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Don't Forget To Enjoy Life

  - by Justin

  I have a pretty clear stance on posting personal information in my blogs. I tend to avoid it almost instinctively. Part of that is because I am a somewhat private person. And the other is because I know how easy it is for personal information to be gathered and collected from sources such as blogs. So, this has remained a tech only blog for me. I've only posted topics mostly related to issues I have encountered at work. In a way this blog is a 'bookmark' for me. If I post something here and run into the issue again it allows me to refer back to a convenient place where the 'fix' is documented in a way that I understand. But today, I am posting something that speaks to everyone. Something PERSONAL. Honestly, I expect this entry to receive zero views. But if nothing else, I can come back to this blog one day when I'm having a bad day or something and run across this post. And I will be reminded... DON'T FORGET TO ENJOY LIFE. Say this to yourself out loud, right now. People, we can get caught up in some rather mundane details as we trek through life. It's so easy to lose track of what really matters that it should be no surprise to find yourself reading something like this and thinking to yourself 'Yeah. You are right, man. Some of this crap I'm clinging on to right now is so small in the grand scheme of things'. I have no reservation, no shame, in saying that I am more often than not caught up in the ever evolving world of 'shit that does not matter'. When you work in technology, you are surrounded by deadlines, upgrades, new versions, support 'end of life', etc. And by time you get done with your 8 hours you go home and put in a few more because you are STILL CAUGHT UP in the things you dealt with at work all day. DO YOURSELF A FAVOR. DO YOUR FAMILY AND FRIEND A FAVOR. When you are done for the day, and you drive home, get those work-related things out of your head before you pull into the driveway. If you are still thinking on them when you park the car, leave the engine running, close your eyes and take a deep breath. If you believe in God, pray. If you don't then meditate for a second with the INTENTION of letting go of the day and becoming the 'real you'. You may have forgotten who the real you is so I'll remind you.... THE REAL YOU IS THAT GUY OR GAL THAT LAUGHS, LOVES, AND LIVES. Be the real you as often as possible. If you can't do it during your 9 - 5, do it at home. YOUR RELATIONSHIPS AND YOUR PERSONAL HAPPINESS DEPEND ON IT. I am going to make you a promise right now. If you do what I've just said, your days will be longer and your joy will be exponential. I can't explain why I know this to be true. But I do know it. And if you are there reading this right now, you know it is true too. We both know it is true because it COMES FROM WITHIN EVERY MAN, WOMAN and CHILD. We are born into love and happiness. Lets not fade away into the darkness so easily found in this world. Lets keep the flame burning. The flame of passion. Passion for LIFE. Peace be with you.

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• Oracle Partner Architects Training

  - by mseika

  Dear Oracle Partner, There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test.  Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Choose from any of the 40 recorded training sessions. Topics include:  • Security• Service integration • Database and options• Data integration • BI and applications• Applications and infrastructure• Hardware and software combinations The market and Oracle value specialized partners More information about specialization can be found on opn.oracle.com. Click through to OPN Program/Specialize “What’s in it for us?” Quite simply: the opportunity to gain the differentiation and competitive edge you need to stand out in the marketplace. • Differentiate your company through expertise in leading Oracle IT solutions;• Get your experts, architects and consultants up to speed on specialized services and solutions;• Make our customers’ shortlists. They are looking for value-added solutions for their business.   Recordings All sessions are recorded. After registering for a session in oraevents, you will receive the info to access the webex recording. Your timing, your tempo.  Registration and more information Visit architects.oraevents.eu to sign up for the recorded sessions. NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate. Training schedule  Choose from any of the 40 recorded training sessions: SECURITY THE PRACTICAL APPROACH •  Identity governance• Access management• Data privacy and protection• End-to-end security, layers of exposures•  Identity & access management, why and where to start?• Data security, how? SERVICE INTEGRATION A NEW ROADTO ENTERPRISE-WIDE SERVICE INTEGRATION • Oracle RUEI: maximize business value by insight into real end-user experiences•  Governance challenges in the services landscape•  Creating an agile enterprise (by Jeff Davies)• Oracle’s approach to SOA (by Jeff Davies) - guiding and accelerating SOA success• Technical case study – the SOA challenge• Oracle’s unified business process management suite 11g (incl. demo) DATABASE DATABASE AND OPTIONS, GOINGWIDE •  Understanding service level agreements for databases• Database lifecycle management• Data centric information lifecycle management DATA INTEGRATION  DIS FOR ARCHITECTS • Data integration solutions: an overview• ODI and goldengate• Data quality

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• How granular should a command be in a CQ[R]S model?

  - by Aaronaught

  I'm considering a project to migrate part of our WCF-based SOA over to a service bus model (probably nServiceBus) and using some basic pub-sub to achieve Command-Query Separation. I'm not new to SOA, or even to service bus models, but I confess that until recently my concept of "separation" was limited to run-of-the-mill database mirroring and replication. Still, I'm attracted to the idea because it seems to provide all the benefits of an eventually-consistent system while sidestepping many of the obvious drawbacks (most notably the lack of proper transactional support). I've read a lot on the subject from Udi Dahan who is basically the guru on ESB architectures (at least in the Microsoft world), but one thing he says really puzzles me: As we get larger entities with more fields on them, we also get more actors working with those same entities, and the higher the likelihood that something will touch some attribute of them at any given time, increasing the number of concurrency conflicts. [...] A core element of CQRS is rethinking the design of the user interface to enable us to capture our users’ intent such that making a customer preferred is a different unit of work for the user than indicating that the customer has moved or that they’ve gotten married. Using an Excel-like UI for data changes doesn’t capture intent, as we saw above. -- Udi Dahan, Clarified CQRS From the perspective described in the quotation, it's hard to argue with that logic. But it seems to go against the grain with respect to SOAs. An SOA (and really services in general) are supposed to deal with coarse-grained messages so as to minimize network chatter - among many other benefits. I realize that network chatter is less of an issue when you've got highly-distributed systems with good message queuing and none of the baggage of RPC, but it doesn't seem wise to dismiss the issue entirely. Udi almost seems to be saying that every attribute change (i.e. field update) ought to be its own command, which is hard to imagine in the context of one user potentially updating hundreds or thousands of combined entities and attributes as it often is with a traditional web service. One batch update in SQL Server may take a fraction of a second given a good highly-parameterized query, table-valued parameter or bulk insert to a staging table; processing all of these updates one at a time is slow, slow, slow, and OLTP database hardware is the most expensive of all to scale up/out. Is there some way to reconcile these competing concerns? Am I thinking about it the wrong way? Does this problem have a well-known solution in the CQS/ESB world? If not, then how does one decide what the "right level" of granularity in a Command should be? Is there some "standard" one can use as a starting point - sort of like 3NF in databases - and only deviate when careful profiling suggests a potentially significant performance benefit? Or is this possibly one of those things that, despite several strong opinions being expressed by various experts, is really just a matter of opinion?

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• Ubuntu 10.10 not recognizing external hard drive

  - by sr71

  Installed Ubuntu 10.10 on a hard drive by itself (no windows). All updates are up to date. Everything`works fine except when I plug in a 320 gig Toshiba external hard drive....it is not recognized. When I plug in an 8 gig flash drive it is recognized no problem. What do I mean by "not recognized"? I mean: how do you know it was not recognized. You can check the command "cat /proc/partitions" in a terminal with and without the hdd attached. If you see some difference, it's ok. If the difference is something like "sda1" (sd+letter+number) then you have partition on it, maybe it can't be handled in Ubuntu (no filesystem on it or so). If there is only "sda" in the difference for example (sd+letter, but no number after it) then the drive itself is detected, just no partition is created on it. Also you can check out the messages of the kernel, with the "dmesg" command in the terminal. If there is no disk/partition/anything in /proc/partitions, there can be an USB level problem, you can issue command "lsusb" as it was suggested before my answer. It's really matter of what do you mean about "not recognized". @Marco Ceppi @Oli @Pitto By "not recognized" I meant that when I plug in a 8 gig flash drive an icon immediately appears on the desktop imdicating that there is a flash drive plugged in and I can click on it and view the files on the flash drive. It also shows up on the "Nautilus" default file manager. When I plug in the 320 gig Toshiba external hard drive, I get no indication on the desktop or the file manager (thus "not recogized"). When I run the command "cat/proc/partitions/" I get an error message Could not open location 'file:///home/bob/cat/proc/partitions' with or without the external hard drive installed. With the "dmeg" command I get about 10 pages of info with no mention of disk/partition/anything in /proc/partitions. When I run "lsub" command I get the following: bob@bob-desktop:~$ lsusb Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 003: ID 04b3:3003 IBM Corp. Rapid Access III Keyboard Bus 003 Device 002: ID 04b3:3004 IBM Corp. Media Access Pro Keyboard Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub bob@bob-desktop:~$

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• Dadaism and Agility

  - by alexhildyard

  We all have our little bugbears, and something that has given me particular pause over the years is the place of Agility in the software development life cycle. While I have seen it used successfully on both small and Enterprise-level projects, I have also seen many instances in which long-standing technical debt has also originated under its watch. Ironically the problem in such cases seems to me not that the practitioners in question have failed to follow due process (Test, Develop, Refactor -- a common "what" of Agile), but basically that they have missed the point (the "why" of Agile). It's probably a sign of my age that I'm much more interested in the "why" than the "what", since I feel that the latter falls out naturally from the former, but that this is not a reciprocal relationship.Consider Dadaism, precursor to the Surrealist movement in the early part of the twentieth century. Anyone could stand up and proclaim he or she was Dada; anyone could write cut-ups, or pull words out a hat, or produce gibberish on duelling typewriters under the inspiration of Dada. And all that took place at such performances was a manifestation of Dada, and all the artefacts that resulted were also Dada. Hence one commentator's engimatic observation that 'when one speaks of Dada, then one speaks of Dada. But when one does not speak of Dada, one still speaks of Dada.'What is Dada? Literally, Dada is what you say it is. But that's also missing the point. Dada is about erecting a framework within which utterances like this are valid; Dada is about preparing a stage for itself. Dadaism exemplifies the purity of a process-driven ideology -- in fact an ideology that is almost pure process, with nothing extraneous in the way of formal method, and while perhaps Agile delivery should not embrace the liberties of Dadaism too literally, some of the similarities nevertheless are salutary.Agile -- like Dada -- is an attitude; it is about *being* agile; it is not really about doing a specific set of things that are somehow *part* of being Agile. It is an abstract base rather than an implementation, a characteristic rather than a factor. It is the pragmatic response to the need for change in the face of partial information, ephemeral requirements and a healthy dose of systematic uncertainty. In practice this will usually mean repeatedly making the smallest useful changes to a system, recognising that systems evolve, and that all change carries risk. It will usually mean that instead of investing effort in future-proofing a system against a known technology roadmap, one instead invests one's energies in the daily repetition and incremental development of processes best designed to accommodate change quickly. But though it may mean these things in practice, it isn't actually *about* either of these things; it's about the mindset, the attitude that conceives of such responses as sensible solutions given the larger and ultimately unclassifiable thing that constitutes the development lifecycle of a specific project.

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• Best Frameworks/libraries/engines for 2D multiplayer C# Webbased RPG

  - by Thirlan

  Title is a mouthful but important because I'm looking to meet a specific criteria and it's complex enough that I need a lot of help in finding what I'm looking for. I really want people's suggestions because I trust it a lot more than anything else, so I just need to clearly define what it is I want heh : P Game is a 2D RPG. Think of Secret of Mana. Game is online multiplayer, but not MMO sized. Game must be webbased! I'm looking to the future and want to hit as many platforms as possible. I'm leaning to Webgl because of this, but still looking around. Since the users are seeing the game through the webbrowser the front-end should be mainly responsible for drawing, taking input and some basic checking such as preliminary collision detection. This is important because it means the game engine is NOT on the client's machine. The server should be responsible for the game engine and all the calculations. This means the server is doing all the work and the client is mostly a dumb terminal. Server language is c# I'm looking for fast project execution so I want to use as many pre-existing tools as possible. This would make sense because I'm making a game here, not an engine. I'm not creating some new revolutionary graphics or pushing the physics engines to the next level. Preference for commercially supported tools. For game mechanics reasons and for reasons 4 and 5, don't think I can use existing 2D rpg engines. I've seen them out there and I fear that if I try and use them they will have too many restrictions, but will be happy to hear out suggestions. So all this means I need a game engine on the server, or maybe just a physics engine, and then I need another engine/library to draw everything that the server is sending to the client on the webbrowser. Maybe this is how 50% of games work on the web and there are plenty of frameworks that support this! I wouldn't actually don't know : ( but my gut is telling me that most webgames are single player and 90% of the game is running on the client. So... any suggestions?

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• Where Twitter Stands Heading Into 2013

  - by Mike Stiles

  As Twitter continued throughout 2012 to be a stage on which global politics and culture played itself out, the company itself underwent some adjustments that give us a good indication of what users and brands can expect from the platform in 2013. The power of the network did anything but fade. Celebrities continued to use it to connect one-on-one. Even the Pope signed on this year. It continued to fuel revolutions. It played an exponentially large factor in this US Presidential election. And around the world, the freedom to speak was challenged as users were fired, sued, sometimes even jailed for their tweets. Expect more of the same in 2013, as Twitter has entrenched itself, for individuals, causes and brands, as the fastest, easiest, most efficient way to message the masses so some measure of impact can come from it. It’s changed everything, and it’s not finished. These fun facts reveal the position of strength with which Twitter enters 2013: It now generates a billion tweets every 2.5 days It has 500 million+ users The average Twitter user has tweeted 307 times 32% of everyone using the Internet uses Twitter It’s expected to bring in $540 million in ad revenue by 2014 11 new accounts are created every second High-level Executive Summary: people love it, people use it, and they’re going to keep loving and using it. Whether or not outside developers love it is a different matter. 2012 marked a shift from welcoming the third party support that played at least some role in Twitter being so warmly embraced, to discouraging anything that replicates what Twitter can do itself…or plans to do itself. It’s not the open playground it once was. Now Twitter must spend 2013 proving it can innovate in-house and keep us just as entranced. Likewise, Twitter is distancing itself from Facebook. Images from the #1 platform’s Instagram don’t work on Twitter anymore, and Twitter’s rolling out their own photo filter product. Where the two have lived in a “plenty of room for everybody” symbiosis up to now, 2013 could see the giants ramping up a full-on rivalry. Twitter is exhibiting a deliberate strategy. Updates have centered on more visually appealing search results, and making finding and sharing content easier. Deals have been cut with some media entities so their content stands out. CEO Dick Costolo has said tweets aren’t the attraction, they’re what leads you to content. Twitter aims to be a key distributor of media and info. Add the addition of former News Corp. President Peter Chernin to the board, and their hashtag landing page experience for events, and their media behemoth ambitions get pretty clear. There are challenges ahead and Costolo has also laid those out; entry into China, figuring out how to have Twitter deliver both comprehensive and relevant, targeted experiences, and the visualization of big data. What does this mean for corporations? They can expect a more media-rich evolution and growing emphases on imagery. They can expect more opportunities to create great media content and leverage Twitter for its distribution. And they can expect new ways to surface in searches. Are brands diving in? 56% of customer tweets to companies get completely and totally ignored. Ugh. A study Twitter recently conducted with Compete shows people who see tweets from retailers are more likely to buy a product. And, the more retailer tweets they see, the more likely they are to purchase on the retail site. As more of those tweets point to engaging media content from the brand, the results should get even better. Twitter appears ready for 2013. Enterprise brands have some work to do. @mikestilesPhoto Stuart Miles, freedigitalphotos.net

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• C# Dev - I've tried Lisps, but I don't get it.

  - by Jonathan Mitchem

  After a few months of learning about and playing with lisps, both CL and a bit of Clojure, I'm still not seeing a compelling reason to write anything in it instead of C#. I would really like some compelling reasons, or for someone to point out that I'm missing something really big. The strengths of a Lisp (per my research): Compact, expressive notation - More so than C#, yes... but I seem to be able to express those ideas in C# too. Implicit support for functional programming - C# with LINQ extension methods: mapcar = .Select( lambda ) mapcan = .Select( lambda ).Aggregate( (a,b) = a.Union(b) ) car/first = .First() cdr/rest = .Skip(1) .... etc. Lambda and higher-order function support - C# has this, and the syntax is arguably simpler: "(lambda (x) ( body ))" versus "x = ( body )" "#(" with "%", "%1", "%2" is nice in Clojure Method dispatch separated from the objects - C# has this through extension methods Multimethod dispatch - C# does not have this natively, but I could implement it as a function call in a few hours Code is Data (and Macros) - Maybe I haven't "gotten" macros, but I haven't seen a single example where the idea of a macro couldn't be implemented as a function; it doesn't change the "language", but I'm not sure that's a strength DSLs - Can only do it through function composition... but it works Untyped "exploratory" programming - for structs/classes, C#'s autoproperties and "object" work quite well, and you can easily escalate into stronger typing as you go along Runs on non-Windows hardware - Yeah, so? Outside of college, I've only known one person who doesn't run Windows at home, or at least a VM of Windows on *nix/Mac. (Then again, maybe this is more important than I thought and I've just been brainwashed...) The REPL for bottom-up design - Ok, I admit this is really really nice, and I miss it in C#. Things I'm missing in a Lisp (due to a mix of C#, .NET, Visual Studio, Resharper): Namespaces. Even with static methods, I like to tie them to a "class" to categorize their context (Clojure seems to have this, CL doesn't seem to.) Great compile and design-time support the type system allows me to determine "correctness" of the datastructures I pass around anything misspelled is underlined realtime; I don't have to wait until runtime to know code improvements (such as using an FP approach instead of an imperative one) are autosuggested GUI development tools: WinForms and WPF (I know Clojure has access to the Java GUI libraries, but they're entirely foreign to me.) GUI Debugging tools: breakpoints, step-in, step-over, value inspectors (text, xml, custom), watches, debug-by-thread, conditional breakpoints, call-stack window with the ability to jump to the code at any level in the stack (To be fair, my stint with Emacs+Slime seemed to provide some of this, but I'm partial to the VS GUI-driven approach) I really like the hype surrounding Lisps and I gave it a chance. But is there anything I can do in a Lisp that I can't do as well in C#? It might be a bit more verbose in C#, but I also have autocomplete. What am I missing? Why should I use Clojure/CL?

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• SOA Summit - Oracle Session Replay

  - by Bruce Tierney

  If you think you missed the most recent Integration Developer News (IDN) "SOA Summit" 2013...good news, you didn't.  At least not the replay of the Oracle session titled: Three Solutionsfor Simplifying Cloud/On-Premises Integration As you will see in the reply below, this session introduces Three common reasons for integration complexity: Disparate Toolkits Lack of API Management Rigid, Brittle Infrastructure and then the Three solutions to these challenges: Unify Cloud On-premises Integration Enable Multi-channel Development with API Management Plan for the Unexpected - Future Readiness The last solution on future readiness describes how you can transition from being reactive to new trends, such as the Internet of Things (IoT), by modifying your integration strategy to enable business agility and how to recognize trends through Fast Data event processing ahead of your competition. Oracle SOA Suite customer SFpark's (San Francisco Metropolitan Transit Authority) implementation with API Management is covered as shown in the screenshot to the right This case study covers the core areas of API Management for partners to build their own applications by leveraging parking availability and real-time pricing as well as mobile enablement of data integrated by SOA Suite underneath.  Download the free SFpark app from the Apple and Android app stores to check it out. When looking into the future, the discussion starts with a historical look to better prepare for what comes next.   As shown in the image below, one of the next frontiers after mobile and cloud integration is a deeper level of direct "enterprise to customer" interaction.  Much of this relates to the Internet of Things.  Examples of IoT from the perspective of SOA and integration is also covered in the session. For example, early adopter Turkcell and their tracking of mobile phone users as they move from point A to B to C is shown in the image the right.   As you look into more "smart services" such as Location-Based Services, how "future ready" is your application infrastructure?  . . . Check out the replay by clicking the video image below to learn about these three challenges and solution including how to "future ready" your application infrastructure:

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• Faster Trip to Innovation with Simplified Data Integration: Sabre Holdings Case Study

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: Irem Radzik, Director of Product Marketing, Data Integration, Oracle In today’s fast-paced, competitive environment, IT teams are under pressure to deliver technology solutions for many critical business initiatives as fast as possible. When the focus is on speed, it can be easy to continue to use old style, point-to-point custom scripts that grow organically to the point where they are unmanageable and too costly to maintain. As data volumes, data sources, and end users grow, uncoordinated data integration efforts create significant inefficiencies for both IT and business users. In addition to losing IT productivity due to maintaining spaghetti architecture, data integrity becomes a concern as well. Errors caused by inconsistent, data and manual data entry can prove very costly for companies and disrupt business activities. Many industry leaders recognize now that data should be moved in an automated and reliable manner across all platforms to have one version of the truth. By simplifying their data integration architecture and standardizing on a centralized approach, IT teams now accelerate time to market. Especially, using a centralized, shared-service approach brings agility, increases IT productivity, and frees up resources for innovation. One such industry leader that simplified its data integration architecture is Sabre Holdings. Sabre Holdings provides distribution and technology solutions for the travel industry, and is a winner of Oracle Excellence Awards for Fusion Middleware in 2011 in the data integration category. I had the pleasure to host Sabre Holdings on a public webcast and discuss their data integration best practices for data warehousing. In this webcast Sabre’s Amjad Saeed, presented how the company reduced complexity by consolidating systems and standardizing development on Oracle Data Integrator and Oracle GoldenGate for its global data warehouse development team. With Oracle’s complete real-time data integration solution, Sabre also streamlined support and maintenance operations, achieved real-time view in the execution of the integration processes, and can manage the data warehouse and business intelligence solution performance on demand. By reducing complexity and leveraging timely market insights, the company was able to decrease time to market by 40%. You can now listen to the webcast on demand: Sabre Holdings Case Study: Accelerating Innovation using Oracle Data Integration I invite you to hear directly from Sabre how to use advanced data integration capabilities to enable accelerated innovation. To learn more about Oracle’s data integration offering you can download our free resources.

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• Legitimate use of the Windows "Documents" folder in programs.

  - by romkyns

  Anyone who likes their Documents folder to contain only things they place there knows that the standard Documents folder is completely unsuitable for this task. Every program seems to want to put its settings, data, or something equally irrelevant into the Documents folder, despite the fact that there are folders specifically for this job1. So that this doesn't sound empty, take my personal "Documents" folder as an example. I don't ever use it, in that I never, under any circumstances, save anything into this folder myself. And yet, it contains 46 folders and 3 files at the top level, for a total of 800 files in 500 folders. That's 190 MB of "documents" I didn't create. Obviously any actual documents would immediately get lost in this mess. My question is: can anything be done to improve the situation sufficiently to make "Documents" useful again, say over the next 5 years? Can programmers be somehow educated en-masse not to use it as a dumping ground? Could the OS start reporting some "fake" location hidden under AppData through the existing APIs, while only allowing Explorer and the various Open/Save dialogs to know where the "real" Documents folder resides? Or are any attempts completely futile or even unnecessary? 1For the record, here's a quick summary of the various standard directories that should be used instead of "Documents": RoamingAppData for user-specific data and settings. This is the directory to use for user-specific non-temporary data. Anything placed here will be available on any machine that a given user logs on to in networks where this is configured. Do not place large files here though, because they slow down login/logout in such environments. LocalAppData for user-and-machine-specific data and settings. This data differs for every user and every machine. This is also where very large user-specific data should be placed. ProgramData for machine-specific data and settings. These are the same regardless of which user is logged on, and will not roam to other machines in a network. GetTempPath for all files that may be wiped without loss of data when not in use. This is also the place for things like caches, because like temporary data, a cache does not need to be backed up. Place your huge cache here and you'll save your user some backup trouble. "Documents" itself should only ever be used if the user specified it manually by entering a path or selecting it in a Save dialog. That is the only time it is ever appropriate to save stuff in "Documents".

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• Parallel Port Problem in 12.04

  - by Frank Oberle

  I have a “dumb” printer attached to a parallel port in my machine which works fine under the “other” resident operating system (from Redmond) on the same machine. I recently added Ubuntu 12.04 as a dual boot on the machine, but Ubuntu doesn't seem to recognize the parallel port at all. All I need to set up a printer is a really plain-vanilla fixed pitch text-only generic driver, which is present, but no parallel ports show up. (The other printers, all on USB ports, seem to work just fine). Following what appeared to me to be the most reasonable of the many conflicting pieces of advice on the web, here's what I did: I added the following lines to /etc/modules parport_pc ppdev parport Then, after rebooting, I checked to see that the lines were still present, and they were. I ran dmesg | grep par and got the following references in the output that seemed like they might have to do with the parallel port: [ 14.169511] parport_pc 0000:03:07.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 14.169516] PCI parallel port detected: 9710:9805, I/O at 0xce00(0xcd00), IRQ 21 [ 14.169577] parport0: PC-style at 0xce00 (0xcd00), irq 21, using FIFO [PCSPP,TRISTATE,COMPAT,ECP] [ 14.354254] lp0: using parport0 (interrupt-driven). [ 14.571358] ppdev: user-space parallel port driver [ 16.588304] type=1400 audit(1347226670.386:5): apparmor="STATUS" operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" pid=964 comm="apparmor_parser" [ 16.588756] type=1400 audit(1347226670.386:6): apparmor="STATUS" operation="profile_load" name="/usr/sbin/cupsd" pid=964 comm="apparmor_parser" [ 16.673679] type=1400 audit(1347226670.470:7): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm/lightdm-guest-session-wrapper" pid=1010 comm="apparmor_parser" [ 16.675252] type=1400 audit(1347226670.470:8): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=1014 comm="apparmor_parser" [ 16.675716] type=1400 audit(1347226670.470:9): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=1014 comm="apparmor_parser" [ 16.676636] type=1400 audit(1347226670.474:10): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=1015 comm="apparmor_parser" [ 16.677124] type=1400 audit(1347226670.474:11): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=1015 comm="apparmor_parser" [ 1545.725328] parport0: ppdev0 forgot to release port I have no idea what any of that means, but the line “parport0: ppdev0 forgot to release port ” seems unusual. I was still unable to add a printer for my old clunker, so I tried the direct approach, typing echo “Hello” > /dev/lp0 and received a Permission denied message. I then tried echo “Hello” > /dev/parport0 which didn't give me any message at all, but still didn't print anything. Running the command sudo /usr/lib/cups/backend/parallel gives the following: direct parallel:/dev/lp0 "unknown" "LPT #1" "" "" Checking the permissions for /dev/parport0, Owner, Group, and Other are all set to read and write. crw-rw---- 1 root lp 6, 0 Sep 9 16:37 /dev/lp0 crw-rw-rw- 1 root lp 99, 0 Sep 9 16:37 /dev/parport0 The output of the command lpinfo -v includes the following line: direct parallel:/dev/lp0 I've read several web postings that seem to suggest this has been a problem for several years, but the bug reports were closed because there wasn't enough information to address the issue (shades of Microsoft!). Any suggestions as to what I might be missing here?

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• How employable am I as a programmer?

  - by dsimcha

  I'm currently a Ph.D. student in Biomedical Engineering with a concentration in computational biology and am starting to think about what I want to do after graduate school. I feel like I've accumulated a lot of programming skills while in grad school, but taken a very non-traditional path to learning all this stuff. I'm wondering whether I would have an easy time getting hired as a programmer and could fall back on that if I can't find a good job directly in my field, and if so whether I would qualify for a more prestigious position than "code monkey". Things I Have Going For Me Approximately 4 years of experience programming as part of my research. I believe I have a solid enough grasp of the fundamentals that I could pick up new languages and technologies pretty fast, and could demonstrate this in an interview. Good math and statistics skills. An extensive portfolio of open source work (and the knowledge that working on these projects implies): I wrote a statistics library in D, mostly from scratch. I wrote a parallelism library (parallel map, reduce, foreach, task parallelism, pipelining, etc.) that is currently in review for adoption by the D standard library. I wrote a 2D plotting library for D against the GTK Cairo backend. I currently use it for most of the figures I make for my research. I've contributed several major performance optimizations to the D garbage collector. (Most of these were low-hanging fruit, but it still shows my knowledge of low-level issues like memory management, pointers and bit twiddling.) I've contributed lots of miscellaneous bug fixes to the D standard library and could show the change logs to prove it. (This demonstrates my ability read other people's code.) Things I Have Going Against Me Most of my programming experience is in D and Python. I have very little to virtually no experience in the more established, "enterprise-y" languages like Java, C# and C++, though I have learned a decent amount about these languages from small, one-off projects and discussions about language design in the D community. In general I have absolutely no knowledge of "enterprise-y" technlogies. I've never used a framework before, possibly because most reusable code for scientific work and for D tends to call itself a "library" instead. I have virtually no formal computer science/software engineering training. Almost all of my knowledge comes from talking to programming geek friends, reading blogs, forums, StackOverflow, etc. I have zero professional experience with the official title of "developer", "software engineer", or something similar.

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• How do we provide valid time estimates during Sprint Planning without doing "too much" design?

  - by Michael Edenfield

  My team is getting up to speed with Scrum, but most of us are more familiar with non-agile or "pseudo-"agile methodologies. The part that is the biggest hurdle for us is running an efficient Sprint Planning meeting where we break our backlog items into tasks, and estimate hours. (I'm using the terminology from the VS2010 Scrum Template; apologies if I use the wrong word somewhere.) When we try to figure out how long a task is going to take, we often fall into the trap of designing the feature at the code level -- table layout, interfaces, etc -- in order to figure out how long that's going to take. I'm pretty sure this is not the appropriate place to be doing that kind of design. We should be scheduling tasks for these design meetings during the sprint. However, we are having trouble figuring out how else to come up with meaningful estimates for the tasks. Are there any practical habits/techniques/etc. for making a judgement call about how long a feature is going to take, without knowing how you plan to implement it? If our time estimates are going to change significantly once the design has been completed, how can we properly budget our Sprint backlog ahead of time? EDIT: Just to clarify, since some of the comments/answers are very valid but I think addressing the wrong question. We know that what we're doing is not right, and that we should be building time into the sprint for this design. Conceptually all of the developers understand that. We also also bringing in a team member with Scrum experience to keep us on track if we start going off into the weeds. The problem is that, without going through this design process, we are finding it difficult to provide concrete time estimates for anything. We are constantly saying things like "well if we design it this way it might take 8 hours but if we end up having to do this other way instead that will take about 32 but it might not be as bad once we start trying to write it...". I also assume that this process will get better once we have some historical velocity to work from, but many of the technologies and architectural patterns we are using are new to us. But if potentially-wildly-wrong estimates are just a natural part of adapting this process then we will just need to recondition ourselves to accept that :)

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• Should accessible members of an internal class be internal too?

  - by Jeff Mercado

  I'm designing a set of APIs for some applications I'm working on. I want to keep the code style consistent in all the classes I write but I've found that there are a few inconsistencies that I'm introducing and I don't know what the best way to resolve them is. My example here is specific to C# but this would apply to any language with similar mechanisms. There are a few classes that I need for implementation purposes that I don't necessarily want to expose in the API so I make them internal whereever needed. Generally what I would do is design the class as I normally would (e.g., make members public/protected/private where necessary) and change the visibility level of the class itself to internal. So I might have a few classes that look like this: internal interface IMyItem { ItemSet AddTo(ItemSet set); } internal class _SmallItem : IMyItem { private readonly /* parameters */; public _SmallItem(/* small item parameters */) { /* ... */ } public ItemSet AddTo(ItemSet set) { /* ... */ } } internal abstract class _CompositeItem: IMyItem { private readonly /* parameters */; public _CompositeItem(/* composite item parameters */) { /* ... */ } public abstract object UsefulInformation { get; } protected void HelperMethod(/* parameters */) { /* ... */ } } internal class _BigItem : _CompositeItem { private readonly /* parameters */; public _BigItem(/* big item parameters */) { /* ... */ } public override object UsefulInformation { get { /* ... */ } } public ItemSet AddTo(ItemSet set) { /* ... */ } } In another generated class (part of a parser/scanner), there is a structure that contains fields for all possible values it can represent. The class generated is internal too but I have control over the visibility of the members and decided to make them internal as well. internal partial struct ValueType { internal string String; internal ItemSet ItemSet; internal IMyItem MyItem; } internal class TokenValue { internal static int EQ(ItemSetScanner scanner) { /* ... */ } internal static int NAME(ItemSetScanner scanner, string value) { /* ... */ } internal static int VALUE(ItemSetScanner scanner, string value) { /* ... */ } //... } To me, this feels odd because the first set of classes, I didn't necessarily have to make some members public, they very well could have been made internal. internal members of an internal type can only be accessed internally anyway so why make them public? I just don't like the idea that the way I write my classes has to change drastically (i.e., change all uses of public to internal) just because the class is internal. Any thoughts on what I should do here? It makes sense to me that I might want to make some members of a class declared public, internal. But it's less clear to me when the class is declared internal.

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• SQL Azure Security: DoS Part II

  - by Herve Roggero

  Ah!  When you shoot yourself in the foot... a few times... it hurts! That's what I did on Sunday, to learn more about the behavior of the SQL Azure Denial Of Service prevention feature. This article is a short follow up to my last post on this feature. In this post, I will outline some of the lessons learned that were the result of testing the behavior of SQL Azure from two machines. From the standpoint of SQL Azure, they look like one machine since they are behind a NAT. All logins affected The first thing to note is that all the logins are affected. If you lock yourself out to a specific database, none of the logins will work on that database. In fact the database size becomes "--" in the SQL Azure Portal.   Less than 100 sessions I was able to see 50+ sessions being made in SQL Azure (by looking at sys.dm_exec_sessions) before being locked out. The the DoS feature appears to be triggered in part by the number of open sessions. I could not determine if the lockout is triggered by the speed at which connection requests are made however.   Other Databases Unaffected This was interesting... the DoS feature works at the database level. Other databases were available for me to use.   Just Wait Initially I thought that going through SQL Azure and connecting from there would reset the database and allow me to connect again. Unfortunately this doesn't seem to be the case. You will have to wait. And the more you lock yourself out, the more you will have to wait... The first time the database became available again within 30 seconds or so; the second time within 2-3 minutes and the third time... within 2-3 hours...   Successful Logins The DoS feature appears to engage only for valid logins. If you have a login failure, it doesn't seem to count. I ran a test with over 100 login failures without being locked.

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• COLLABORATE 13 Call for Papers

  - by Marc Weintraub

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Attention PeopleSoft customers!  Speak at the largest user-led PeopleSoft conference of the year and attend for free! Interested in submitting a presentation for COLLABORATE 13? October 12 is the deadline to submit your abstract. The COLLABORATE 13- Quest forum is your home for high-level education sessions around PeopleSoft. Presenting doesn’t just mean giving a solo lecture: you can present with a vendor, give a demonstration (internet will be provided), facilitate a hot topic discussion or even offer best practices from an experience your company has been through. Remember, to submit an abstract now, all you need is a short description of your presentation. Think you don't have a story to tell? Think again! Check out the COLLABORATE 13- Quest forum now to better understand what we are looking for. A selection committee of other PeopleSoft users will review all sessions and select the most relevant, customer-focused sessions possible to make COLLABORATE a great learning experience for everyone. Don't forget, one speaker from each session selected will be eligible to receive a complimentary registration to the entire event *some rules apply. Also, don’t forget to include your functional counterpart. The selection committee is looking to increase the amount of functional users attending and want to help them glean the most out of the event. Thank you for your time and please let the selection committee know if you have any questions about submitting a presentation. We look forward to seeing you at COLLABORATE 13 in Denver! Quest's COLLABORATE '13 website - http://www.questdirect.org/collaborate /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How to avoid the exception “Substitution controls cannot be used in cached User Controls or cached M

  - by DigiMortal

  Recently I wrote example about using user controls with donut caching. Because cache substitutions are not allowed inside partially cached controls you may get the error Substitution controls cannot be used in cached User Controls or cached Master Pages when breaking this rule. In this posting I will introduce some strategies that help to avoid this error. How Substitution control checks its location? Substitution control uses the following check in its OnPreRender method. protected internal override void OnPreRender(EventArgs e) {     base.OnPreRender(e);     for (Control control = this.Parent; control != null;          control = control.Parent)     {         if (control is BasePartialCachingControl)         {             throw new HttpException(SR.GetString("Substitution_CannotBeInCachedControl"));         }     } } It traverses all the control tree up to top from its parent to find at least one control that is partially cached. If such control is found then exception is thrown. Reusing the functionality If you want to do something by yourself if your control may cause exception mentioned before you can use the same code. I modified the previously shown code to be method that can be easily moved to user controls base class if you have some. If you don’t you can use it in controls where you need this check. protected bool IsInsidePartialCachingControl() {     for (Control control = Parent; control != null;         control = control.Parent)         if (control is BasePartialCachingControl)             return true;       return false; } Now it is up to you how to handle the situation where your control with substitutions is child of some partially cache control. You can add here also some debug level output so you can see exactly what controls in control hierarchy are cached and cause problems.

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• Help with Strategy-game AI

  - by f20k

  Hi, I am developing a strategy-game AI (think: Final Fantasy Tactics), and I am having trouble coming up for the design of the AI. My main problem is determining which is the optimal thing for it to do. First let me describe the priority of what action I would like the AI to take: Kill nearest player unit Fulfill primary directive (kill all player units, kill target unit, survive for x turns) Heal ally unit / cast buffer Now the AI can do the following in its turn: Move - {Attack / Ability / Item} (either attack or ability or item) {Attack / Ability / Item} - Move Move closer (if targets not in range) {Attack / Ability / Item} (if move not available) Notes Abilities have various ranges / effects / costs / effects. Each ai unit has maybe 5-10 abilities to choose from. The AI will prioritize killing over safety unless its directive is to survive for x turns. It also doesn't care about ability cost much. While a player may want to save a big spell for later, the AI will most likely use it asap. Movement is on a (hex) grid num of player units: 3-6 num of ai units: 3-7 or more. Probably max 10. AI and player take turns controlling ONE unit, instead of all at the same time. Platform is Android (if program doesnt respond after some time, there will be a popup saying to Force Quit or Wait - which looks really bad!). Now comes the questions: The best ability to use would obviously be the one that hits the most targets for the most damage. But since each ability has different ranges, I won't know if they are in range without exploring each possible place I can move to. One solution would be to go through each possible places to move to, determine the optimal attack at that location - which gives me a list of optimal moves for each location. Then choose the optimal out of the list and execute it. But this will take a lot of CPU time. Is there a better solution? My current idea is to move as close as possible towards the closest, largest group of people, and determine the optimal attack/ability from there. I think this would be a lot less work for the CPU and still allow for wide-range attacks. Its sub-optimal but the AI will still seem 'smart'. Other notes/questions: Am I over-thinking/over-complicating it? Better solution? I am open to all sorts of suggestions I have taken a look at the spell-casting question, but it doesn't take into account the movement - so perhaps use that algo for each possible move location? The top answer mentioned it wasn't great for area-of-effect and group fights - so maybe requires more tweaking? Please, if you mention a graph/tree, let me know basically how to use it. E.g. Node means ability, level corresponds to damage, then search for the deepest node.

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• Do other developers feel that as they get better, it becomes harder to get jobs?

  - by nbv4

  When I was starting out, it seemed I had a much better time getting interviews and passing them. But now that I'm more experienced, I'm finding that its harder and harder to find a job. Do other developers out there feel the same way? I'll give you an example. I did an interview last Wednesday. It was a small start-up with only one other engineer and the CEO. They flew me in from Ohio (they are SF based). When I got there, they had me write them a link shortener, which took me about 10 minutes to write. I was supposed to be there all day working on this. When I finished it early, the interviewer seemed kind of shocked. After that, we were talking, and I asked him what they use to store data. He told me Mongo. I ask why he decided to use mongo. He then stammered and mumbled his answer, which basically boiled down to "We're using it because Mongo is a the trendy database technology and we don't want to be left out", which I've found is pretty much most common reason people use NoSQL these days. The interviewer quickly ended the interview and pretty much shoved me out the door. I was supposed to have lunch with the CEO, but I he kicked me out before I had a chance. The intervier wasn't mean or rude, (and neither was I). After I got back to Ohio, I got an email from them saying "I wasn't a fit". This sot of thing happens to me all the time. I'm starting to think "not a fit" can sometimes mean "are too high of a skill level that we are". Is this all in my head, or do other experienced developers notice the same thing happening? Back when I used to struggle with coding problems, I would work with the interviewer and it would be a positive thing and I'd get hired. But now I usually blow through the coding part, and the interviewer being left speechless is working against me. Should I feign struggling with coding problems?

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