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• Servers/Websites Keep Going Down

  - by Tyler Johnson

  Okay, I'm a noobie. I know how to build and compose a website, but I have no idea what I'm doing when it comes to servers and server commands, etc. I've recently had a problem with all of my sites on our servers going down all at once and then I have to go in and reboot the server for them to come up again. At first this was annoying, but now it is becoming agonizing as it now takes 3-4 reboots for the websites to come back up. I contacted support for my hosting, but they are not being very helpful. They just keep telling me what the issue might be and basically telling me that I'm going to have to look into it and figure it out, which really isn't possible since I know nothing. Anyway, here are the things they said were possible reasons: They said I have "strange logs" in my Apache webserver log, error: sh: fetch: command not found. My php.ini memory limit is: 256M which is very high. It should be 32M or 64M. Server is reaching Max Clients, meaning we have more than 150 visitors at a time. (They supposedly "fixed" this, but the sites/server are still going down) I have some Wordpress sites with plugins getting errors like: PHP Warning: pack(): Type H: illegal hex digit G in... PHP Fatal error: Cannot use object of type stdClass as array in... PHP Fatal error: Maximum execution time of 30 seconds exceeded in... PHP Fatal error: Call to undefined function file_exists() in... PHP Parse error: syntax error, unexpected '<' I know that's a lot, but I really am at wits end and have no idea what to do now. If anyone could maybe give me some advice or point me in the right direction I would greatly appreciate it! Thanks! Oh, and here are the specs for my server: RAM: 2048MB CPU Shares: 40 Primary Disk: 50GB Data Transfer: 75GB Port Speed: 5Mbps Type: Linux

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• Adjust iptables

  - by madunix

  cat /etc/sysconfig/iptables: # Firewall configuration written by system-config-securitylevel # Manual customization of this file is not recommended. *filter :INPUT ACCEPT [0:0] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :RH-Firewall-1-INPUT - [0:0] -A INPUT -j RH-Firewall-1-INPUT -A FORWARD -j RH-Firewall-1-INPUT -A RH-Firewall-1-INPUT -i lo -j ACCEPT -A RH-Firewall-1-INPUT -p icmp --icmp-type any -j ACCEPT -A RH-Firewall-1-INPUT -p 50 -j ACCEPT -A RH-Firewall-1-INPUT -p 51 -j ACCEPT -A RH-Firewall-1-INPUT -p udp --dport 5353 -d X.0.0.Y -j ACCEPT -A RH-Firewall-1-INPUT -p udp -m udp --dport 631 -j ACCEPT -A RH-Firewall-1-INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT -A RH-Firewall-1-INPUT -m state --state NEW -m tcp -p tcp --dport 443 -j ACCEPT -A RH-Firewall-1-INPUT -p tcp -m tcp -s X.Y.Z.W --dport 3306 -j ACCEPT -A RH-Firewall-1-INPUT -m state --state NEW -m tcp -p tcp -s M.M.M.M --dport 3306 -j ACCEPT -A RH-Firewall-1-INPUT -m state --state NEW -m tcp -p tcp --dport 22 -j ACCEPT -A RH-Firewall-1-INPUT -m state --state NEW -m tcp -p tcp --dport 80 -j ACCEPT -A RH-Firewall-1-INPUT -m state --state NEW -m tcp -p tcp --dport 21 -j ACCEPT -A RH-Firewall-1-INPUT -j REJECT --reject-with icmp-host-prohibited COMMIT I have the above following IPtables on my linux web server(Apache/MySQL), I want to have the following: Block any traffic from multiple IP's to my web server IP1:1.2.3.4.5, IP2:6.7.8.9 ..etc Limiting one host to 20 connections to 80 port, which should not affect non-malicious user, but would render slowloris unusable from one host. Limit MYSQL port 3306 access on my server only to the following IP range A.B.C.D/255.255.255.240 Block any ICMP traffic.

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• mysqldump isn't able to export a specific database, phpMyAdmin crashes

  - by Devils Child

  I'm experiencing problems with a database on my server (Note: All other databases work fine). Once I try to export it with mysqldump I get this error: # mysqldump -u root -pXXXXXXXXX databasename > /root/databasename.sql mysqldump: Couldn't execute 'show table status like 'apps'': Lost connection to MySQL server during query (2013) Also, phpMyAdmin throws an error when selecting this database and immediately logs out. However, the web site which uses this database works fine. I can also execute SELECT statements on the table named "apps" from the MySQL shell. I tried restarting the MySQL daemon as well as REPAIR DATABASE and REPAIR TABLE but the problem still persists. I had this problem before, then it disappeared somehow without me doing anything to resolve the issue. Now, the problem is back and I'm simply unable to create a backup of this database. Used software Debian 6.0.7 x64 MySQL 5.1.66-0 MySQL Version: mysql> SHOW VARIABLES LIKE "%version%"; +-------------------------+-------------------+ | Variable_name | Value | +-------------------------+-------------------+ | protocol_version | 10 | | version | 5.1.66-0+squeeze1 | | version_comment | (Debian) | | version_compile_machine | x86_64 | | version_compile_os | debian-linux-gnu | +-------------------------+-------------------+

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• Domain user periodically can't login, but only temporarily?

  - by Josh

  Ok, this is a strange one that I'm having trouble replicating letting alone solving. I have a user who uses two computers (both XP sp3) on the domain with a roaming profile. She has no problems on her personal computer but occasionally needs to use a shared computer. On this shared computer she is sometimes (~once a week) unable to login with the error message "Username or password incorrect. Check username password and domain and try again." I've checked when this happens and her username and password are indeed entered correctly. Now the strange part - if someone else logs in to the computer (which so far always works) and then logs out she is able to log in after that. This problem began after a recent and long overdue password change. I've tried to replicate this problem after a reboot, or after another user logs out to no avail. Any suggestions on troubleshooting or replicating this one? Anyone experienced something similar?

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• Sendmail Configuration for Exchange Server

  - by user119720

  i need help for sendmail configuration in our linux machine. Here the things: I want to send email to outside by using our exchange server as the mail relay.But when sending the email through the server,it will response "user unknown".To make it worse, it will bounce back all the sent message to my localhost. I already tested our configuration by using external mail server such as gmail and yahoo,the configuration is working without any issue and the email can be sent to the recipient.Most of the configuration of my sendmail is based on here. authinfo file : AuthInfo:my_exchange_server "U:my_name" "I:my_email" "P:my_passwd" "M:PLAIN LOGIN" AuthInfo:my_exchange_server:587 "U:my_name" "I:my_email" "P:my_passwd" "M:PLAIN LOGIN" sendmail.mc : FEATURE(authinfo,hash /etc/mail/authinfo.db) define(`SMART_HOST', `my_exchange server')dnl define('RELAY_MAILER_ARGS', 'TCP $h 587') define('ESMTP_MAILER_ARGS', 'TCP $h 587') define('confCACERT_PATH', '/usr/share/ssl/certs') define('confCACET','/usr/share/ssl/certs/ca-bundle.crt') define('confSERVER_CERT','/usr/share/ssl/certs/sendmail.pem') define('confSERVER_KEY','/usr/share/ssl/certs/sendmail.pem') define('confAUTH_MECHANISMS', 'EXTERNAL GSSAPI DIGEST-MD5 CRAM-MD5 LOGIN PLAIN') TRUST_AUTH_MECH('EXTERNAL DIGEST-MD5 CRAM-MD5 LOGIN PLAIN') define('confAUTH_OPTIONS, 'A')dnl My first assumptions the problem occur is due to the authentication problem, as exchange server need encrypted authentication (DIGEST-MD5).I have already changed this in the authinfo file (from plain login to digest-md5 login) but still not working. I also can telnet our exchange server.So the port is not being blocked by firewall. Can someone help me out with this problems?I'm really at wits ends. Thanks.

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• Multiple public keys for one user

  - by Russell

  This question is similar to SSH public key authentication - can one public key be used for multiple users? but it's the other way around. I'm experimenting on using ssh so any ssh server would work for your answers. Can I have multiple public keys link to the same user? What are the benefits of doing so? Also, can different home directories be set for different keys used (all of which link to the same user)? Please let me know if I'm unclear. Thanks.

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• How do I allow users to execute commands via ssh without allocating a pseudo-terminal

  - by Dani El

  I need to allow users to run a limited set of commands. But not to allow them to create interactive sessions. Just like GitHub does. If you try to ssh without a command it greetings you and close the session. I can acquire this by using ForceCommand some-script But getting in some-script i then need to eval user's input. Perhaps any other NoTTY-like option in sshd_config? --- UPDATE --- i'm looking for a pure SSH / Bash solution, not Perl/Python/etc. hacks.

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• Tracing out going connections

  - by Tiffany Walker

  Jan 24 07:00:49 HOST kernel: [875997.380464] Firewall: *TCP_OUT Blocked* IN= OUT=eth0 SRC=108.60.11.15 DST=74.80.225.32 LEN=52 TOS=0x00 PREC=0x00 TTL=64 ID=18789 DF PROTO=TCP SPT=64823 DPT=81 WINDOW=14600 RES=0x00 SYN URGP=0 Jan 24 07:00:50 HOST kernel: [875998.378321] Firewall: *TCP_OUT Blocked* IN= OUT=eth0 SRC=108.60.11.15 DST=74.80.225.32 LEN=52 TOS=0x00 PREC=0x00 TTL=64 ID=18790 DF PROTO=TCP SPT=64823 DPT=81 WINDOW=14600 RES=0x00 SYN URGP=0 I run fcgid so everything runs as a user. But is there a way to trace and figure out who is running an out going script? The sites all share the same IP so it's hard to know which site it is or where the script is located at.

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• Strange issue with 74.125.79.118

  - by Domenic

  I'm facing with a strange issue on a Linux server. After frequent crashes the analysis found that the server is led to collapse by a huge number of connections to the ip 74.125.79.118 departing from php scripts of the hosted web sites. After a depth analysis of the files I'm found that are not present any malware infections. Ip 74.125.79.118 is Google. I realize after a Google search that the connections to this ip are generated by embedded video from youtube on web sites, among other Google features like safe search. But I don't understand how this type of behavior can lead to the collapse the server and the uniqueness of the situation leads me to think that the situation is far from being attributable only to Google and Youtube. Also I've found that blocking connections from eth0 to 74.125.79.118:80 doesn't solve the issue but if I stop DNS traffic from eth0 to internet, connections to 74.125.79.118 stops. I'm really confused about this. Any suggestions? Cheers.

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• Relinking a deleted file

  - by mbac32768

  Sometimes people delete files they shouldn't, a long-running process still has the file open, and recovering the data by catting /proc/<pid>/fd/N just isn't awesome enough. Awesome enough would be if you could "undo" the delete by running some magic option to ln that would let you re-link to the inode number (recovered through lsof). I can't find any Linux tools to do this, least with cursory Googling. What do you got, serverfault? EDIT1: The reason catting the file from /proc/<pid>/fd/N isn't awesome enough is because the process which still has the file open is still writing to it. A delete removes the reference to the inode from the filesystem namespace. What I want is a way of re-creating the reference. EDIT2: 'debugfs ln' works but the risk is too high since it frobs raw filesystem data. The recovered file is also crazy inconsistent. The link count is zero and I can't add links to it. I'm worse off this way since I can just use /proc/<pid>/fd/N to access the data without corrupting my fs.

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• umask is being ignored on Gentoo while creating new files

  - by drcelus

  I have a server running Gentoo and hosting a drupal installation. Whenever a Drupal update is executed, the directory permissions of the updated module turn from 755 to 744 preventing the application from accessing the files. The umask is defined as 022 under /etc/profile and the Apache server is running under user and group nobody. I believe this has nothing to do with the drupal installation since if I create a directory as root, the same happens, it is created with 744 permissions, since the umask is 022 shouldn't it be created as 755 ? Why is the umask being ignored and how do I tell the server to create the directories with permission 755 ?

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• Would a PHP application benefit from being served from a RAM drive?

  - by Tom Marthenal

  I am in charge of hosting a PHP application that is large and slow, but easy to scale. The application is entirely static, with writable disk storage needed. We've profiled the application, and the main bottleneck appears to come from loading the application and not the work the application does. The application is not CPU-intensive, although it does use a fair amount of memory (think Magento). Currently we distribute it by having a series of servers with the same PHP files on their hard drive and a load balancer in front of them. Easy but expensive. I've been reading about RAM disks and the IO benefits they offer, and was wondering if they would be well-suited to PHP applications. Since PHP applications are loaded from disk for every request and often involve lots of different files (as opposed to being kept in memory like with a Java application), I would figure that disk performance can be a severe bottleneck. Would placing the PHP files on a RAM disk and using the mount point as Apache's document root offer performance benefits? A startup script could create the RAM drive and then copy the files (which are plain-text and small) from a permanent location to the temporary RAM drive. Does this make sense, or should I just trust the linux kernel to cache the appropriate files in memory by itself?

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• Recover file from NTFS after it was formatted twice

  - by Phil

  I'm running Linux Mint and have a 2TB drive that I formatted as NTFS. I copied ~120GB of files from another computer to the 2TB drive, removing the files from the other computer as I did so. When they were all on the 2TB drive, I zipped them up as file "Gold.tar.gz". Then I reformatted the 2TB drive as ext3 in a moment of absolute stupidity. I formatted the 2TB back to NTFS, but of course everything is gone. Here is what I have tried: TestDisk -- won't find any lost partitions or undelete files, just the current empty one PhotoRec -- seems to only find some broken text files and misidentify their extensions. It never finds the 100's of avi files I had (before the 120GB copy, I already had 750GB on the drive full of avi files) or anything else that would show me it's working properly. Using dd I recovered the first 512MB of the drive and went hunting through it. I found all of the file as MFT entries, including the file "Gold.tar.gz" in a 2048 byte MFT record. I'm looking now for some way of either (1) telling PhotoRec to look at that record, or (2) analyze the MFT record myself and discover the sectors holding the data; I can piece it all together using dd and join the binary output if it's fragmented. One last thing - from the moment I got this drive a few days ago to the incident, there were only file copies made to it and no deletes. I formatted as NTFS, then copied thousands of files, then made a tar.gz, then reformatted to ext3, then reformatted to NTFS again. I'm hoping that the size of the drive and fact that there was no file modification/deleting happening makes for minimal file fragmentation.

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• Trying to get a new user up on VPN

  - by Chris

  Caveat: I am not a sysadmin, so please forgive the n00bness of the query. We have a new user and I'm trying to get them up on VPN. We use pfsense as an IPSEC endpoint. This person is using Shrewsoft for the client. I had created an entry in pfsense for them and then edited a previous user's config file. Shrewsoft didn't import the config file very well and I had to hand edit the information. Now we are getting gateway errors. One thing I've noticed is that there is a different between the values of the preshared key stored on the firewall and the psk stored in the config file. I assume it has something to do with a hash, but I've no idea if that's the case and whether that might be what's causing the problem. Any suggestions greatly appreciated! Tangentially, is there some software used to generate these config files?

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• What is the best way to handle the multitude of different logs created all around the place?

  - by Low Kian Seong

  I run a few applications which creates their own logs. Then I run cron scripts on the same server to do importing of data for my app. When these cron errors out, the default is it sends emails to the user that runs the cron job. There are just too many places that I need to check the logs and mails for stuff that might have potentially went wrong. My question is, what is the best way to do this or even better is like a log parser application which will go through all the system logs when something really goes wrong instead of me having to go through it daily?

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• How can see what processes makes my server slow?

  - by Steven

  All my websites on my server are extremely slow or not loading at all. Even server admin (Plesk) will not load some times. There's been no changes to the sites for the last coupple of months. How can I see what processes is making my server slow? My environment looks like this: Server: VPS running Linux 2.8.x OS: Centos 5 Manage interface: Plesk 9.x Memmory: 1024MB CPU: 2.2GHz My websites run on PHP and MySQL. I finally managed to telnet (Putty + SSH) in to my server. Running top did not show any processes using more than max 2% CPU and none were using exesive memmory. I also got a friend to install a program that checks the core files, and all seemed fine. So I'm leaning towards network issues or some other server malfunction. But I'm not able to find out what can be wrong. Here are some answers to Sean Kimball: I don't run mail services on my server yet There are noe specific bandwidth peaks. Prefork looks like this <IfModule prefork.c> StartServers 8 MinSpareServers 5 MaxSpareServers 20 ServerLimit 256 MaxClients 256 MaxRequestsPerChild 4000 </IfModule> Not sure what you mean with DNS question. But I think it's up and running. There are no processes running wild Where can I find avarage load? Telnet is disabled and I have to log in using SSH :)

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• What's a good tool for collecting statistics on filesystem usage?

  - by Kamil Kisiel

  We have a number of filesystems for our computational cluster, with a lot of users that store a lot of really large files. We'd like to monitor the filesystem and help optimize their usage of it, as well as plan for expansion. In order to this, we need some way to monitor how these filesystems are used. Essentially I'd like to know all sorts of statistics about the files: Age Frequency of access Last accessed times Types Sizes Ideally this information would be available in aggregate form for any directory so that we could monitor it based on project or user. Short of writing something up myself in Python, I haven't been able to find any tools capable of performing these duties. Any recommendations?

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• optimal folder structure for storing 100k files on a USB drive

  - by cherouvim

  I need to store 100k files (around 40GB) in a USB drive. Each file has a unique int id (e.g 45000). Option one is to put all files in a single folder: root/ root/1.pdf root/2.pdf root/3.pdf ... root/567.pdf root/568.pdf root/569.pdf ... root/10001.pdf root/10002.pdf root/10003.pdf ... root/99998.pdf root/99999.pdf root/100000.pdf Option two is to create a [1-9][0-9]* folder hierarchy based on that id: root/ root/1/file.pdf root/2/file.pdf root/3/file.pdf ... root/5/6/7/file.pdf root/5/6/8/file.pdf root/5/6/9/file.pdf ... root/1/0/0/0/1/file.pdf root/1/0/0/0/2/file.pdf root/1/0/0/0/3/file.pdf ... root/9/9/9/9/8/file.pdf root/9/9/9/9/9/file.pdf root/1/0/0/0/0/0/file.pdf Which option will scale better? I can understand that the second option will require tons of folders but each folder will at most contain 10 folders and 1 file. Maintenance will not be an issue since everything will be controlled by an application. Note that this is a USB drive on linux and based on the above I'd also like to know whether I should go with FAT32 or NTFS.

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• Cannot get at data in my NAS

  - by Ben

  I've got a bit of an issue that I'm hoping you can help me with. I have an Iomega ix4 as my NAS. This runs Linux and each drive in the box has 2 partitions: one for the OS and RAID info, and the second for the actual data. I had it configured as RAID5. Recently one of the drives failed. At this point all of the data was available, it was just reporting a failed drive. I had a drive of the same capacity (although not the exact same spec) which I swapped in place of the failed drive. It recognised it, and started to rebuild the data protection. So far so good ... or so I thought. The next day, after data protection had finished reconstructing, the NAS was telling me that 4 new drives had been added, and wanted confirmation to overwrite the data. Obviously I declined to do this. I swapped the failed drive back in again, in the hope that it would return to its previous state of the data being accessible, but one failed disk. However it didn't - it still tells me that the NAS has 4 new drives in it. I am hopeful that the actual data is untouched, so what I need to do is get it to rebuild the RAID without touching the data on the disks. I have ssh access, and have run stuff like mdadm --examine to see what I can find. The mdadm.conf file has no entry in the "definitions of existing MD arrays" section. I have not run any actual rebuilding commands as yet, because this is entering an area which I am out of my depth in. Please can someone advise the best way of getting my data? Thanks.

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• Write hash password to LDAP when creating a new user

  - by alibaba

  I am working on a project with a central user database system. One of the requirements of the system is that there should be only one set of users for all the application. FreeRADIUS and Samba are two my applications that both use LDAP as their backend. Since users must be the same for the entire system that contains many other applications, I have to read the list of users from the central database and recreate them in the LDAP directories for Samba and FreeRADIUS. The problem is that users are sent to me from another entity and I can save them in the database with their hash passwords. I don't have access to their cleartext passwords. I am wondering if I could enter directly a hash password for a new user in LDAP with my preferred hash mechanism. If not, can any one tell me what strategy I have to use? I am running my server on UBUNTU 12.04 and all other applications are the latest versions. My database system is PostgreSQL 9.2. Thank you

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• HPET missing from available clocksources on CentOS

  - by squareone

  I am having trouble using HPET on my physical machine. It is not available, even though I have enabled it in my bios, forced it in grub, and triple checked my kernel to include HPET in its compilation. Motherboard: Supermicro X9DRW Processor: 2x Intel(R) Xeon(R) CPU E5-2640 SAS Controller: LSI Logic / Symbios Logic SAS2004 PCI-Express Fusion-MPT SAS-2 [Spitfire] (rev 03) Distro: CentOS 6.3 Kernel: 3.4.21-rt32 #2 SMP PREEMPT RT x86_64 GNU/Linux Grub: hpet=force clocksource=hpet .config file: CONFIG_HPET_TIMER=y CONFIG_HPET_EMULATE_RTC=y CONFIG_HPET=y dmesg | grep hpet: Command line: ro root=/dev/mapper/vg_xxxx-lv_root rd_NO_LUKS rd_LVM_LV=vg_xxxx/lv_root KEYBOARDTYPE=pc KEYTABLE=us rd_NO_MD SYSFONT=latarcyrheb-sun16 crashkernel=auto rd_LVM_LV=vg_xxxx/lv_swap rd_NO_DM LANG=en_US.UTF-8 rhgb quiet panic=5 hpet=force clocksource=hpet Kernel command line: ro root=/dev/mapper/vg_xxxx-lv_root rd_NO_LUKS rd_LVM_LV=vg_xxxx/lv_root KEYBOARDTYPE=pc KEYTABLE=us rd_NO_MD SYSFONT=latarcyrheb-sun16 crashkernel=auto rd_LVM_LV=vg_xxxx/lv_swap rd_NO_DM LANG=en_US.UTF-8 rhgb quiet panic=5 hpet=force clocksource=hpet cat /sys/devices/system/clocksource/clocksource0/current_clocksource: tsc cat /sys/devices/system/clocksource/clocksource0/available_clocksource: tsc jiffies What is even more confusing, is that I have about a dozen other machines that utilize the same kernel .config, and can use HPET fine. I fear it is a hardware issue, but would appreciate any advice or help with getting HPET available. Thanks in advance!

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• rsync --link-dest behaviour when run as sudo

  - by fotNelton

  In order to create regular backups, I'm using rsync together with --link-dest so as to create hard-links for unchanged files. For example: rsync -ax \ --partial --delete --delete-excluded --inplace \ --exclude-from=/tmp/temp_excludes \ --link-dest=/Volumes/Backup/current \ /Users /Volumes/Backup/2012-06-25 This works very well as long as I start the process from my normal user account. Though as soon as I start the process using sudo it behaves erradically, meaning that rsync copies all the unchanged files instead of hard-linking them. Since sudo modifies the environment, I've already also tried sudo -E in conjunction with making sure that my sudoers file has the corresponding option set. Well, that didn't work either. So, the question is, how can I run rsync using sudo? Whereas the above example only shows a backup of the Users directory, I also need to backup some system files that I can only access as root.

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• Only allow root to change filesystem

  - by Uejji

  The VPS I manage uses a simple hard link rsync archive daily backup system saved to a loop file. This is great, because each backup only takes up as much space as what has changed each day, and all user/group permissions are kept. I would like to give users direct access to their home directories in each backup, but I'm worried about intentional or accidental backup data destruction, as how it stands now users can actually change, destroy or add to backed up data they originally owned. I've been looking for a way to mount this filesystem similar to an ro mount option, but something that would still allow rw access to root, but I've had absolutely no luck. In other words, I want users to be able to view and copy their backed up data without actually being able to change it, and have that data maintain the original permissions. I've got no real preferences as far as filesystem, as long as it's a standard unix filesystem that can preserve permissions, support hard links and deny write access to users without actually stripping the w permission from everything.

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• Traffic shaping L2TP/IPsec VPN (via accounts not connection)

  - by Cromulent

  I need to be able to control the amount of bandwidth a specific user account can use on a VPN connection. One account I want to be able to use the VPN with no restrictions and another account I want to limit to a reasonable amount of bandwidth (say 10GB or so a month). I'm aware that you can traffic shape individual connections but that does not quite solve the problem as the limited account can just disconnect and reconnect to get a new connection. I need to be able to limit bandwidth on a login basis for a given period of time (monthly limit). I'm really not that familiar with traffic shaping in general so any advice would be appreciated. Thank you.

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• ACL permissions not behaving as expected

  - by Yarin

  I set the following ACL on my web directory: setfacl -R -d -m mask:002 /var/www and then created a file as root that I expected to be readable by the default (apache) group. -rw--w-r--+ 1 root apache 0 Dec 17 22:32 newfile.py When I run getfacl on the file, I get: # file: newfile.py # owner: root # group: apache user::rw- group::rwx #effective:-w- mask::-w- other::r-- I'm not sure how to read this- but all I know is that the webserver is throwing a permissions error because apache can't read the file. Can anyone explain what is going on here?

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