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• Visual Studio 2010 SP1

  - by ScottGu

  Last week we shipped Service Pack 1 of Visual Studio 2010 and the Visual Studio Express Tools.  In addition to bug fixes and performance improvements, SP1 includes a number of feature enhancements.  This includes improved local help support, IntelliTrace support for 64-bit applications and SharePoint, built-in Silverlight 4 Tooling support in the box, unit testing support when targeting .NET 3.5, a new performance wizard for Silverlight, IIS Express and SQL CE Tooling support for web projects, HTML5 Intellisense for ASP.NET, and more.  TFS 2010 SP1 was also released last week, together with a new TFS Project Server Integration Pack and Load Test Feature Pack.  Brian Harry has a good blog post about the TFS updates here. VS 2010 SP1 Download Click here to download and install SP1 for all versions of Visual Studio (including express).  This installer examines what you have installed on your machine, and only downloads the servicing downloads necessary to update them to SP1.  The time it takes to download and update will consequently depend on what all you have installed.  Jon Galloway has a good blog post on tips to speed up the SP1 install by uninstalling unused components. Web Platform Installer Bundles In addition to the core VS 2010 SP1 installer, we have also put together two Web Platform Installer (WebPI) bundles that automate installing SP1 together with additional web-specific components: VS 2010 SP1 WebPI Bundle Visual Web Developer 2010 SP1 WebPI Bundle The above WebPI bundles automate installing: VS 2010/VWD 2010 SP1 ASP.NET MVC 3 (runtime + tools support) IIS 7.5 Express SQL Server Compact Edition 4.0 (runtime + tools support) Web Deployment 2.0 Only the components that are not already installed on your machine will be downloaded when you use the above WebPI bundles.  This means that you can run the WebPI bundle at any time (even if you have already installed SP1 or ASP.NET MVC 3) and not have to worry about wasting time downloading/installing these components again. Earlier this year I did two posts that discussed how to use IIS Express and SQL CE with ASP.NET projects in SP1.  Read the below posts to learn more about how to use them after you run the above bundles: Visual Studio 2010 SP1 and IIS Express Visual Studio 2010 SP1 and SQL CE for ASP.NET The above feature additions work with any web project type – including both ASP.NET Web Forms and ASP.NET MVC. Additional SP1 Notes Two additional notes about VS 2010 SP1: 1) One change we made between RTM and SP1 is that by default Visual Studio now uses software rendering instead of hardware acceleration when running on Windows XP.  We made this change because we’ve seen reports of (often inconsistent) performance issues caused by older video drivers.  Running in software mode eliminates these and delivers consistent speeds.  You can optionally re-enable hardware acceleration with SP1 using Visual Studio’s Tools->Options menu command – we did not remove support for HW acceleration on XP, we simply changed the default setting for it.  Jason Zander has written more details on the change and how to re-enable HW acceleration inside VS here. 2) We have discovered an issue where installing SP1 can cause TSQL intellisense within SQL Server Management Studio 2008 R2 to stop working (typing still works – but intellisense doesn’t show up).  The SQL team is investigating this now and I’ll post an update on how to fix this once more details are known.  Hope this helps, Scott P.S. I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Clustering for Mere Mortals (Pt2)

  - by Geoff N. Hiten

  Planning. I could stop there and let that be the entirety post #2 in this series.  Planning is the single most important element in building a cluster and the Laptop Demo Cluster is no exception.  One of the more awkward parts of actually creating a cluster is coordinating information between Windows Clustering and SQL Clustering.  The dialog boxes show up hours apart, but still have to have matching and consistent information. Excel seems to be a good tool for tracking these settings.  My workbook has four pages: Systems, Storage, Network, and Service Accounts.  The systems page looks like this:   Name Role Software Location East Physical Cluster Node 1 Windows Server 2008 R2 Enterprise Laptop VM West Physical Cluster Node 2 Windows Server 2008 R2 Enterprise Laptop VM North Physical Cluster Node 3 (Future Reserved) Windows Server 2008 R2 Enterprise Laptop VM MicroCluster Cluster Management Interface N/A Laptop VM SQL01 High-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL02 High-Performance Standard-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL03 Standard-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM Note that everything that has a computer name is listed here, whether physical or virtual. Storage looks like this: Storage Name Instance Purpose Volume Path Size (GB) LUN ID Speed Quorum MicroCluster Cluster Quorum Quorum Q: 2     SQL01Anchor SQL01 Instance Anchor SQL01Anchor L: 2     SQL02Anchor SQL02 Instance Anchor SQL02Anchor M: 2     SQL01Data1 SQL01 SQL Data SQL01Data1 L:\MountPoints\SQL01Data1 2     SQL02Data1 SQL02 SQL Data SQL02Data1 M:\MountPoints\SQL02Data1       Starting at the left is the name used in the storage array.  It is important to rename resources at each level, whether it is Storage, LUN, Volume, or disk folder.  Otherwise, troubleshooting things gets complex and difficult.  You want to be able to glance at a resource at any level and see where it comes from and what it is connected to. Networking is the same way:   System Network VLAN  IP Subnet Mask Gateway DNS1 DNS2 East Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 East Heartbeat Cluster2   255.255.255.0       West Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 West Heartbeat Cluster2   255.255.255.0       North Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 North Heartbeat Cluster2   255.255.255.0       SQL01 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       SQL02 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       One hallmark of a poorly planned and implemented cluster is a bunch of "Local Network Connection #n" entries in the network settings page.  That lets me know that somebody didn't care about the long-term supportabaility of the cluster.  This can be critically important with Hyper-V Clusters and their high NIC counts.  Final page:   Instance Service Name Account Password Domain OU SQL01 SQL Server SVCSQL01 Baseline22 MicroAD Service Accounts SQL01 SQL Agent SVCSQL01 Baseline22 MicroAD Service Accounts SQL02 SQL Server SVC_SQL02 Baseline22 MicroAD Service Accounts SQL02 SQL Agent SVC_SQL02 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Server SVC_SQL03 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Agent SVC_SQL03 Baseline22 MicroAD Service Accounts             Installation Account           administrator            Yes.  I write down the account information.  I secure the file via NTFS, but I don't want to fumble around looking for passwords when it comes time to rebuild a node. Always fill out the workbook COMPLETELY before installing anything.  The whole point is to have everything you need at your fingertips before you begin.  The install experience is so much better and more productive with this information in place.

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• I spy a Live Framework portal

  - by jamiet

  Those that have followed my blogs for a while may know that I have a slightly banal interest in Windows Live and, more specifically, the Live Services developer platform'; if that doesn’t sound interesting to you then stop reading now. My interest mainly stems from the Live Mesh technology that was announced a couple of years ago and the data synchronisation platform API that underpins it; that platform is called the Live Framework or LiveFX for short. At the Professional Developer’s Conference (PDC) 2008 Microsoft made LiveFX available to the public as a Tech Preview and I spent some time learning to use it and also built a few test apps on it too. In August 2009 an announcement came that that tech preview was getting shut down: "At the Professional Developer Conference 2008, we gave the developer community access to the technical preview of the Live Framework. The Live Framework is core to our vision of providing you with a consistent programming interface. Now we are working to integrate existing services, controls and the Live Framework into the next release of Windows Live. Your feedback continues to help us build the best possible offerings for Windows Live users, for you and for your customers. " Since then news on LiveFX has disappeared save for a throwaway session at PDC09 and I was hoping that news was going to appear at this week’s MIX conference but nothing was forthcoming. Instead though today I stumbled upon an unannounced portal for future LiveFX applications on Microsoft’s Azure portal at http://live.azure.com. Check it out: I consider this to be very good news. This Azure portal was built after the LiveFX tech preview was decommissioned so seeing Live Services existing so prominently alongside Microsoft’s other cloud efforts like Windows Azure and SQL Azure vindicates my early investment in the platform and gives me hope that we’re going to see something get released very very soon. I believe that the potential uses for this platform are extremely compelling and I’m looking forward to trying some out in the near future. I am also expecting LiveFX to have a heavy dependency on the OData protocol that I talked about yesterday in my post OData.org updated - gives clues about future sql azure enhancements so you can tell where my interest in that stems from. In case you’re wondering the projects that you see listed above (Basic List Sample, JT-proj etc…) are projects that I built on the old Tech Preview platform so clearly that stuff has not gone for good which is also good news; not just because it means I’ll have access to the code I wrote before but I also assume it means that LiveFX won’t have changed much since its tech preview incarnation. I know there are other LiveFX buffs out there and hopefully this news reaches some of them. If you are one of them the please put a comment below and let me know your thoughts! @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Why Cornell University Chose Oracle Data Masking

  - by Troy Kitch

  One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen.  Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us.  In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes,  “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview.  Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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• Calling XAI Inbound Services from Oracle BI Publisher

  - by ACShorten

  Note: This technique requires Oracle BI Publisher 1.1.3.4.1 which supports Service Complex Types. Web Services require credentials for authentication. Note: The deafults for the product installation are used in this article. If your site uses alternative values then substitute those alternatives where applicable. Note: Examples shown in this article are examples for illustrative purposes only. When building a report in Oracle BI Publisher it may be necessary to call an XAI Inbound Service to get information via the object rather than directly calling the database tables for various reasons: The CLOB fields used in the Object are accessible for a report. Note: CLOB fields cannot be used as criteria in the current release. Objects can take advantage of algorithms to format or calculate additional data that is not stored in the database directly. For example, Information format strings can automatically generated by the object which gives consistent information between a report and the online screens. To use this facility the following process must be performed: Ensure that the product group, cisusers by default, is enabled for the SPLServiceBean in the console. This allows BI Publisher access to call Web Services directly. To ensure this follow the instructions below: Logon to the Oracle WebLogic server console using an appropriate administrator account. By default the user system or weblogic is provided for this purpose. Navigate to the Security Realms section and select your configured realm. This is set to myrealm by default. In the Roles and Policies section, expand the SPLService section of the Deployments option to reveal the SPLServiceBean roles. If there is no role associated with the SPLServiceBean, create a new EJB role and specify the cisusers role, by default. For example:   Add a Role Condition to the role just created, with a Predicate List of Group and specify cisusers as the Group Argument Name. For example: Save all your changes. The XAI Inbound Services to be used by BI Publisher must be defined prior to using the interface. Refer to the XAI Best Practices (Doc Id: 942074.1) from My Oracle Support or via the online help for more information about this process. Inside BI Publisher create your report, according to the BI Publisher documentation. When specifying the dataset, under the Data Model Report option, specify the following to use an XAI Inbound Service as a data source: Parameter Comment Type Web Service Complex Type true Username Any valid user name within the product. This user MUST have security access to the objects referenced in the XAI Inbound Service Password Authentication password for Username Timeout Timeout, in seconds, set for the Web Service call. For example 60 seconds. WSDL URL Use the WSDL URL on the XAI Inbound Service definition as your WSDL URL. It will be in the following format by default:http://<host>:<port>/<server>/XAIApp/xaiserver/<service>?WSDLwhere: <host> - Host Name of Web Application Server <port> - Port allocated to Web Application Server for product access <server> - Server context for server <service> - XAI Inbound Service Name Note: For customers using secure transmission should substitute https instead of http and use the HTTPS port allocated to the product at installation time. Web Service Select the name of the service that shows in the drop-down menu. If no service name shows up, it means that Publisher could not establish a connection with the server or WSDL name provided in the above URL in order to get the service name. See BI Publisher server log for more information. Method Select the name of the Method that shows in the drop-down menu. A method name should show in the Method drop-down menu once the Web Service name is selected. For example: Additionally, filters can be used from the Web Service that can be generated, required or optional, from the WSDL in the Parameter List. For example:

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• Session Update from IASA 2010

  - by [email protected]

  Below: Tom Kristensen, senior vice president at Marsh US Consumer, and Roger Soppe, CLU, LUTCF, senior director of insurance strategy, Oracle Insurance. Tom and Roger participated in a panel discussion on policy administration systems this week at IASA 2010. This week was the 82nd Annual IASA Educational Conference & Business Show held in Grapevine, Texas. While attending the conference, I had the pleasure of serving as a panelist in one of many of the outstanding sessions conducted this year. The session - entitled "Achieving Business Agility and Promoting Growth with a Modern Policy Administration System" - included industry experts Steve Forte from OneShield, Mike Sciole of IFG Companies, and Tom Kristensen, senior vice president at Marsh US Consumer. The session was conducted as a panel discussion and focused on how insurers can leverage best practices to mitigate risk while enabling rapid product innovation through a modern policy administration system. The panelists offered insight into business and technical challenges for both Life & Annuity and Property & Casualty carriers. The session had three primary learning objectives: Identifying how replacing a legacy system with a more modern policy administration solution can deliver agility and growth Identifying how processes and system should be re-engineered or replaced in order to improve speed-to-market and product support Uncovering how to leverage best practices to mitigate risk during a migration to a new platform Tom Kristensen, who is an industry veteran with over 20 years of experience, was able was able to offer a unique perspective as a business process outsourcer (BPO). Marsh US Consumer is currently implementing both the Oracle Insurance Policy Administration solution and the Oracle Revenue Management and Billing platform while at the same time implementing a new BPO customer. Tom offered insight on the need to replace their aging systems and Marsh's ability to drive new products and processes with a modern solution. As a best practice, their current project has empowered their business users to play a major role in both the requirements gathering and configuration phases. Tom stated that working with a modern solution has also enabled his organization to use a more agile implementation methodology and get hands-on experience with the software earlier in the project. He also indicated that Marsh was encouraged by how quickly it will be able to implement new products, which is another major advantage of a modern rules-based system. One of the more interesting issues was raised by an audience member who asked, "With all the vendor solutions available in North American and across Europe, what is going to make some of them more successful than others and help ensure their long term success?" Panelist Mike Sciole, IFG Companies suggested that carriers do their due diligence and follow a structured evaluation process focusing on vendors who demonstrate they have the "cash to invest in long term R&D" and evaluate audited annual statements for verification. Other panelists suggested that the vendor space will continue to evolve and those with a strong strategy focused on the insurance industry and a solid roadmap will likely separate themselves from the rest. The session concluded with the panelists offering advice about not being afraid to evaluate new modern systems. While migrating to a new platform can be challenging and is typically only undertaken every 15+ years by carriers, the ability to rapidly deploy and manage new products, create consistent processes to better service customers, and the ability to manage their business more effectively, transparently and securely are well worth the effort. Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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• BizTalk 2009 - BizTalk Benchmark Wizard: Running a Test

  - by StuartBrierley

  The BizTalk Benchmark Wizard is a ultility that can be used to gain some validation of a BizTalk installation, giving a level of guidance on whether it is performing as might be expected.  It should be used after BizTalk Server has been installed and before any solutions are deployed to the environment.  This will ensure that you are getting consistent and clean results from the BizTalk Benchmark Wizard. The BizTalk Benchmark Wizard applies load to the BizTalk Server environment under a choice of specific scenarios. During these scenarios performance counter information is collected and assessed against statistics that are appropriate to the BizTalk Server environment. For details on installing the Benchmark Wizard see my previous post. The BizTalk Benchmarking Wizard provides two simple test scenarios, one for messaging and one for Orchestrations, which can be used to test your BizTalk implementation. Messaging Loadgen generates a new XML message and sends it over NetTCP A WCF-NetTCP Receive Location receives a the xml document from Loadgen. The PassThruReceive pipeline performs no processing and the message is published by the EPM to the MessageBox. The WCF One-Way Send Port, which is the only subscriber to the message, retrieves the message from the MessageBox The PassThruTransmit pipeline provides no additional processing The message is delivered to the back end WCF service by the WCF NetTCP adapter Orchestrations Loadgen generates a new XML message and sends it over NetTCP A WCF-NetTCP Receive Location receives a the xml document from Loadgen. The XMLReceive pipeline performs no processing and the message is published by the EPM to the MessageBox. The message is delivered to a simple Orchestration which consists of a receive location and a send port The WCF One-Way Send Port, which is the only subscriber to the Orchestration message, retrieves the message from the MessageBox The PassThruTransmit pipeline provides no additional processing The message is delivered to the back end WCF service by the WCF NetTCP adapter Below is a quick outline of how to run the BizTalk Benchmark Wizard on a single server, although it should be noted that this is not ideal as this server is then both generating and processing the load.  In order to separate this load out you should run the "Indigo" service on a seperate server. To start the BizTalk Benchmark Wizard click Start > All Programs > BizTalk Benchmark Wizard > BizTalk Benchmark Wizard. On this screen click next, you will then get the following pop up window. Check the server and database names and check the "check prerequsites" check-box before pressing ok.  The wizard will then check that the appropriate test scenarios are installed. You should then choose the test scenario that wish to run (messaging or orchestration) and the architecture that most closely matches your environment. You will then be asked to confirm the host server for each of the host instances. Next you will be presented with the prepare screen.  You will need to start the indigo service before pressing the Test Indigo Service Button. If you are running the indigo service on a separate server you can enter the server name here.  To start the indigo service click Start > All Programs > BizTalk Benchmark Wizard > Start Indigo Service.   While the test is running you will be presented with two speed dial type displays - one for the received messages per second and one for the processed messages per second. The green dial shows the current rate and the red dial shows the overall average rate.  Optionally you can view the CPU usage of the various servers involved in processing the tests. For my development environment I expected low results and this is what I got.  Although looking at the online high scores table and comparing to the quad core system listed, the results are perhaps not really that bad. At some time I may look at what improvements I can make to this score, but if you are interested in that now take a look at Benchmark your BizTalk Server (Part 3).

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• Tuning Red Gate: #3 of Lots

  - by Grant Fritchey

  I'm drilling down into the metrics about SQL Server itself available to me in the Analysis tab of SQL Monitor to see what's up with our two problematic servers. In the previous post I'd noticed that rg-sql01 had quite a few CPU spikes. So one of the first things I want to check there is how much CPU is getting used by SQL Server itself. It's possible we're looking at some other process using up all the CPU Nope, It's SQL Server. I compared this to the rg-sql02 server: You can see that there is a more, consistently low set of CPU counters there. I clearly need to look at rg-sql01 and capture more specific data around the queries running on it to identify which ones are causing these CPU spikes. I always like to look at the Batch Requests/sec on a server, not because it's an indication of a problem, but because it gives you some idea of the load. Just how much is this server getting hit? Here are rg-sql01 and rg-sql02: Of the two, clearly rg-sql01 has a lot of activity. Remember though, that's all this is a measure of, activity. It doesn't suggest anything other than what it says, the number of requests coming in. But it's the kind of thing you want to know in order to understand how the system is used. Are you seeing a correlation between the number of requests and the CPU usage, or a reverse correlation, the number of requests drops as the CPU spikes? See, it's useful. Some of the details you can look at are Compilations/sec, Compilations/Batch and Recompilations/sec. These give you some idea of how the cache is getting used within the system. None of these showed anything interesting on either server. One metric that I like (even though I know it can be controversial) is the Page Life Expectancy. On the average server I expect see a series of mountains as the PLE climbs then drops due to a data load or something along those lines. That's not the case here: Those spikes back in January suggest that the servers weren't really being used much. The PLE on the rg-sql01 seems to be somewhat consistent growing to 3 hours or so then dropping, but the rg-sql02 PLE looks like it might be all over the map. Instead of continuing to look at this high level gathering data view, I'm going to drill down on rg-sql02 and see what it's done for the last week: And now we begin to see where we might have an issue. Memory on this system is getting flushed every 1/2 hour or so. I'm going to check another metric, scans: Whoa! I'm going back to the system real quick to look at some disk information again for rg-sql02. Here is the average disk queue length on the server: and the transfers Right, I think I have a guess as to what's up here. We're seeing memory get flushed constantly and we're seeing lots of scans. The disks are queuing, especially that F drive, and there are lots of requests that correspond to the scans and the memory flushes. In short, we've got queries that are scanning the data, a lot, so we either have bad queries or bad indexes. I'm going back to the server overview for rg-sql02 and check the Top 10 expensive queries. I'm modifying it to show me the last 3 days and the totals, so I'm not looking at some maintenance routine that ran 10 minutes ago and is skewing the results: OK. I need to look into these queries that are getting executed this much. They're generating a lot of reads, but which queries are generating the most reads: Ow, all still going against the same database. This is where I'm going to temporarily leave SQL Monitor. What I want to do is connect up to the server, validate that the Warehouse database is using the F:\ drive (which I'll put money down it is) and then start seeing what's up with these queries. Part 1 of the Series Part 2 of the Series

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• Improving TCP performance over a gigabit network with lots of connections and high traffic of small packets

  - by MinimeDJ

  I’m trying to improve my TCP throughput over a “gigabit network with lots of connections and high traffic of small packets”. My server OS is Ubuntu 11.10 Server 64bit. There are about 50.000 (and growing) clients connected to my server through TCP Sockets (all on the same port). 95% of of my packets have size of 1-150 bytes (TCP header and payload). The rest 5% vary from 150 up to 4096+ bytes. With the config below my server can handle traffic up to 30 Mbps (full duplex). Can you please advice best practice to tune OS for my needs? My /etc/sysctl.cong looks like this: kernel.pid_max = 1000000 net.ipv4.ip_local_port_range = 2500 65000 fs.file-max = 1000000 # net.core.netdev_max_backlog=3000 net.ipv4.tcp_sack=0 # net.core.rmem_max = 16777216 net.core.wmem_max = 16777216 net.core.somaxconn = 2048 # net.ipv4.tcp_rmem = 4096 87380 16777216 net.ipv4.tcp_wmem = 4096 65536 16777216 # net.ipv4.tcp_synack_retries = 2 net.ipv4.tcp_syncookies = 1 net.ipv4.tcp_mem = 50576 64768 98152 # net.core.wmem_default = 65536 net.core.rmem_default = 65536 net.ipv4.tcp_window_scaling=1 # net.ipv4.tcp_mem= 98304 131072 196608 # net.ipv4.tcp_timestamps = 0 net.ipv4.tcp_rfc1337 = 1 net.ipv4.ip_forward = 0 net.ipv4.tcp_congestion_control=cubic net.ipv4.tcp_tw_recycle = 0 net.ipv4.tcp_tw_reuse = 0 # net.ipv4.tcp_orphan_retries = 1 net.ipv4.tcp_fin_timeout = 25 net.ipv4.tcp_max_orphans = 8192 Here are my limits: $ ulimit -a core file size (blocks, -c) 0 data seg size (kbytes, -d) unlimited scheduling priority (-e) 0 file size (blocks, -f) unlimited pending signals (-i) 193045 max locked memory (kbytes, -l) 64 max memory size (kbytes, -m) unlimited open files (-n) 1000000 pipe size (512 bytes, -p) 8 POSIX message queues (bytes, -q) 819200 real-time priority (-r) 0 stack size (kbytes, -s) 8192 cpu time (seconds, -t) unlimited max user processes (-u) 1000000 [ADDED] My NICs are the following: $ dmesg | grep Broad [ 2.473081] Broadcom NetXtreme II 5771x 10Gigabit Ethernet Driver bnx2x 1.62.12-0 (2011/03/20) [ 2.477808] bnx2x 0000:02:00.0: eth0: Broadcom NetXtreme II BCM57711E XGb (A0) PCI-E x4 5GHz (Gen2) found at mem fb000000, IRQ 28, node addr d8:d3:85:bd:23:08 [ 2.482556] bnx2x 0000:02:00.1: eth1: Broadcom NetXtreme II BCM57711E XGb (A0) PCI-E x4 5GHz (Gen2) found at mem fa000000, IRQ 40, node addr d8:d3:85:bd:23:0c [ADDED 2] ethtool -k eth0 Offload parameters for eth0: rx-checksumming: on tx-checksumming: on scatter-gather: on tcp-segmentation-offload: on udp-fragmentation-offload: off generic-segmentation-offload: on generic-receive-offload: on large-receive-offload: on rx-vlan-offload: on tx-vlan-offload: on ntuple-filters: off receive-hashing: off [ADDED 3] sudo ethtool -S eth0|grep -vw 0 NIC statistics: [1]: rx_bytes: 17521104292 [1]: rx_ucast_packets: 118326392 [1]: tx_bytes: 35351475694 [1]: tx_ucast_packets: 191723897 [2]: rx_bytes: 16569945203 [2]: rx_ucast_packets: 114055437 [2]: tx_bytes: 36748975961 [2]: tx_ucast_packets: 194800859 [3]: rx_bytes: 16222309010 [3]: rx_ucast_packets: 109397802 [3]: tx_bytes: 36034786682 [3]: tx_ucast_packets: 198238209 [4]: rx_bytes: 14884911384 [4]: rx_ucast_packets: 104081414 [4]: rx_discards: 5828 [4]: rx_csum_offload_errors: 1 [4]: tx_bytes: 35663361789 [4]: tx_ucast_packets: 194024824 [5]: rx_bytes: 16465075461 [5]: rx_ucast_packets: 110637200 [5]: tx_bytes: 43720432434 [5]: tx_ucast_packets: 202041894 [6]: rx_bytes: 16788706505 [6]: rx_ucast_packets: 113123182 [6]: tx_bytes: 38443961940 [6]: tx_ucast_packets: 202415075 [7]: rx_bytes: 16287423304 [7]: rx_ucast_packets: 110369475 [7]: rx_csum_offload_errors: 1 [7]: tx_bytes: 35104168638 [7]: tx_ucast_packets: 184905201 [8]: rx_bytes: 12689721791 [8]: rx_ucast_packets: 87616037 [8]: rx_discards: 2638 [8]: tx_bytes: 36133395431 [8]: tx_ucast_packets: 196547264 [9]: rx_bytes: 15007548011 [9]: rx_ucast_packets: 98183525 [9]: rx_csum_offload_errors: 1 [9]: tx_bytes: 34871314517 [9]: tx_ucast_packets: 188532637 [9]: tx_mcast_packets: 12 [10]: rx_bytes: 12112044826 [10]: rx_ucast_packets: 84335465 [10]: rx_discards: 2494 [10]: tx_bytes: 36562151913 [10]: tx_ucast_packets: 195658548 [11]: rx_bytes: 12873153712 [11]: rx_ucast_packets: 89305791 [11]: rx_discards: 2990 [11]: tx_bytes: 36348541675 [11]: tx_ucast_packets: 194155226 [12]: rx_bytes: 12768100958 [12]: rx_ucast_packets: 89350917 [12]: rx_discards: 2667 [12]: tx_bytes: 35730240389 [12]: tx_ucast_packets: 192254480 [13]: rx_bytes: 14533227468 [13]: rx_ucast_packets: 98139795 [13]: tx_bytes: 35954232494 [13]: tx_ucast_packets: 194573612 [13]: tx_bcast_packets: 2 [14]: rx_bytes: 13258647069 [14]: rx_ucast_packets: 92856762 [14]: rx_discards: 3509 [14]: rx_csum_offload_errors: 1 [14]: tx_bytes: 35663586641 [14]: tx_ucast_packets: 189661305 rx_bytes: 226125043936 rx_ucast_packets: 1536428109 rx_bcast_packets: 351 rx_discards: 20126 rx_filtered_packets: 8694 rx_csum_offload_errors: 11 tx_bytes: 548442367057 tx_ucast_packets: 2915571846 tx_mcast_packets: 12 tx_bcast_packets: 2 tx_64_byte_packets: 35417154 tx_65_to_127_byte_packets: 2006984660 tx_128_to_255_byte_packets: 373733514 tx_256_to_511_byte_packets: 378121090 tx_512_to_1023_byte_packets: 77643490 tx_1024_to_1522_byte_packets: 43669214 tx_pause_frames: 228 Some info about SACK: When to turn TCP SACK off?

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• Meet Thomas, the Most Innovational person in Oracle Direct EMEA of Q1

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Thomas was voted, by his peers,  the most Innovational person in Oracle Direct EMEA of Q1, the first quarter of this fiscal! Thomas, a Business Development Consultant at Oracle Direct’s Applications Team, taught himself how to use and leverage the power of social engagement consistent with Oracle’s Social Media Policy.  From these learning's he provided both his and other applications teams in Dublin with huge amounts of training and has presented his findings to the teams on more than one occasion. It is important to recognise that this isn't just a great idea....it actually works! The results speak for themselves. Thomas is engaging with customers and prospects via their preferred channel of communication and creating a strong personal social brand. We congratulate Thomas for his efforts of raising Social Media to the next level within Business Development Group. He put a lot of work into Social Selling, as one of the first within the BDG and set the example for a new innovative approach on how to sell anno 2013. He deserves to be recognized for this. His contribution to social media has been a great inspiration for all Business Development Consultants or Business Relationship Consultants. He knows what he talks about and has great conversion rates out of his social media campaigns. And he doesn't mind sharing his knowledge with everybody. Great effort in searching for new ways of communication and social selling. Thomas has shown great initiative towards leveraging the social media and networks (twitter, linkedin) to find new business opportunities in a previously way. He has shown great out-of-the-box thinking while addressing new companies and prospects and has shared those experiences and ideas to help his colleagues use the same approach. This included a presentation, informational emails and a general helpful attitude from him. He also shared his success stories from his innovational approach.  Thomas is showing initiative with an innovative and fresh character, truly helping people to try something new  with a focus on selling across channels and working for the CRM team which is focused on selling social. We think the way Thomas positions social, by using social is innovative and inspirational. What better way to tell your clients do social, by engaging with them on a social platform? Going always the extra mile, we believe, that Thomas Brits, is an innovator from the day he walked into Oracle Direct. The way Thomas operates on the work floor by introducing new ideas to find the best opportunities as possible shows he runs the extra mile for coming up with new ideas around how to engage with customers more efficiently for instance via Social Media. Thomas also organises power hours/days for the team. He is the best! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Developing an Implementation Plan with Iterations by Russ Pitts

  - by user535886

  Developing an Implementation Plan with Iterations by Russ Pitts  Ok, so you have come to grips with understanding that applying the iterative concept, as defined by OUM is simply breaking up the project effort you have estimated for each phase into one or more six week calendar duration blocks of work. Idea being the business user(s) or key recipient(s) of work product(s) being developed never go longer than six weeks without having some sort of review or prototyping of the work results for an iteration…”think-a-little”, “do-a-little”, and “show-a-little” in a six week or less timeframe…ideally the business user(s) or key recipients(s) are involved throughout. You also understand the OUM concept that you only plan for that which you have knowledge of. The concept further defined, a project plan initially is developed at a high-level, and becomes more detailed as project knowledge grows. Agreeing to this concept means you also have to admit to the fallacy that one can plan with precision beyond six weeks into a project…Anything beyond six weeks is a best guess in most cases when dealing with software implementation projects. Project planning, as defined by OUM begins with the Implementation Plan view, which is a very high-level perspective of the effort estimated for each of the five OUM phases, as well as the number of iterations within each phase. You might wonder how can you predict the number of iterations for each phase at this early point in the project. Remember project planning is not an exact science, and initially is high-level and abstract in nature, and then becomes more detailed and precise as the project proceeds. So where do you start in defining iterations for each phase for a project? The following are three easy steps to initially define the number of iterations for each phase: Step 1 => Start with identifying the known factors… …Prior to starting a project you should know: · The agreed upon time-period for an iteration (e.g 6 weeks, or 4 weeks, or…) within a phase (recommend keeping iteration time-period consistent within a phase, if not for the entire project) · The number of resources available for the project · The number of total number of man-day (effort) you have estimated for each of the five OUM phases of the project · The number of work days for a week Step 2 => Calculate the man-days of effort required for an iteration within a phase… Lets assume for the sake of this example there are 10 project resources, and you have estimated 2,536 man-days of work effort which will need to occur for the elaboration phase of the project. Let’s also assume a week for this project is defined as 5 business days, and that each iteration in the elaboration phase will last a calendar duration of 6 weeks. A simple calculation is performed to calculate the daily burn rate for a single iteration, which produces a result of… ((Number of resources * days per week) * duration of iteration) = Number of days required per iteration ((10 resources * 5 days/week) * 6 weeks) = 300 man days of effort required per iteration Step 3 => Calculate the number of iterations that can occur within a phase Next calculate the number of iterations that can occur for the amount of man-days of effort estimated for the phase being considered… (number of man-days of effort estimated / number of man-days required per iteration) = # of iterations for phase (2,536 man-days of estimated effort for phase / 300 man days of effort required per iteration) = 8.45 iterations, which should be rounded to a whole number such as 9 iterations* *Note - It is important to note this is an approximate calculation, not an exact science. This particular example is a simple one, which assumes all resources are utilized throughout the phase, including tech resources, etc. (rounding down or up to a whole number based on project factor considerations). It is also best in many cases to round up to higher number, as this provides some calendar scheduling contingency.

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• SQL SERVER – Why Do We Need Data Quality Services – Importance and Significance of Data Quality Services (DQS)

  - by pinaldave

  Databases are awesome.  I’m sure my readers know my opinion about this – I have made SQL Server my life’s work after all!  I love technology and all things computer-related.  Of course, even with my love for technology, I have to admit that it has its limits.  For example, it takes a human brain to notice that data has been input incorrectly.  Computer “brains” might be faster than humans, but human brains are still better at pattern recognition.  For example, a human brain will notice that “300” is a ridiculous age for a human to be, but to a computer it is just a number.  A human will also notice similarities between “P. Dave” and “Pinal Dave,” but this would stump most computers. In a database, these sorts of anomalies are incredibly important.  Databases are often used by multiple people who rely on this data to be true and accurate, so data quality is key.  That is why the improved SQL Server features Master Data Management talks about Data Quality Services.  This service has the ability to recognize and flag anomalies like out of range numbers and similarities between data.  This allows a human brain with its pattern recognition abilities to double-check and ensure that P. Dave is the same as Pinal Dave. A nice feature of Data Quality Services is that once you set the rules for the program to follow, it will not only keep your data organized in the future, but go to the past and “fix up” any data that has already been entered.  It also allows you do combine data from multiple places and it will apply these rules across the board, so that you don’t have any weird issues that crop up when trying to fit a round peg into a square hole. There are two parts of Data Quality Services that help you accomplish all these neat things.  The first part is DQL Server, which you can think of as the hardware component of the system.  It is installed on the side of (it needs to install separately after SQL Server is installed) SQL Server and runs quietly in the background, performing all its cleanup services. DQS Client is the user interface that you can interact with to set the rules and check over your data.  There are three main aspects of Client: knowledge base management, data quality projects and administration.  Knowledge base management is the part of the system that allows you to set the rules, or program the “knowledge base,” so that your database is clean and consistent. Data Quality projects are what run in the background and clean up the data that is already present.  The administration allows you to check out what DQS Client is doing, change rules, and generally oversee the entire process.  The whole process is user-friendly and a pleasure to use.  I highly recommend implementing Data Quality Services in your database. Here are few of my blog posts which are related to Data Quality Services and I encourage you to try this out. SQL SERVER – Installing Data Quality Services (DQS) on SQL Server 2012 SQL SERVER – Step by Step Guide to Beginning Data Quality Services in SQL Server 2012 – Introduction to DQS SQL SERVER – DQS Error – Cannot connect to server – A .NET Framework error occurred during execution of user-defined routine or aggregate “SetDataQualitySessions” – SetDataQualitySessionPhaseTwo SQL SERVER – Configuring Interactive Cleansing Suggestion Min Score for Suggestions in Data Quality Services (DQS) – Sensitivity of Suggestion SQL SERVER – Unable to DELETE Project in Data Quality Projects (DQS) Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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• Oracle Products Reflect Key Trends Shaping Enterprise 2.0

  - by kellsey.ruppel(at)oracle.com

  Following up on his predictions for 2011, we asked Enterprise 2.0 veteran Andy MacMillan to map out the ways Oracle solutions are at the forefront of industry trends--and how Oracle customers can benefit in the coming year. 1. Increase organizational awareness | Oracle WebCenter Suite Oracle WebCenter Suite provides a unique set of capabilities to drive organizational awareness. In particular, the expansive activity graph connects users directly to key enterprise applications, activities, and interests. In this way, applicable and critical business information is automatically and immediately visible--in the context of key tasks--via real-time dashboards and comprehensive reporting. Oracle WebCenter Suite also integrates key E2.0 services, such as blogs, wikis, and RSS feeds, into critical business processes, including back-office systems of records such as ERP and CRM systems. 2. Drive online customer engagement | Oracle Real-Time Decisions With more and more business being conducted on the Web, driving increased online customer engagement becomes a critical key to success. This effort is usually spearheaded by an increasingly important executive role, the Head of Online, who usually reports directly to the CMO. To help manage the Web experience online, Oracle solutions are driving a new kind of intelligent social commerce by combining Oracle Universal Content Management, Oracle WebCenter Services, and Oracle Real-Time Decisions with leading e-commerce and product recommendations. Oracle Real-Time Decisions provides multichannel recommendations for content, products, and services--including seamless integration across Web, mobile, and social channels. The result: happier customers, increased customer acquisition and retention, and improved critical success metrics such as shopping cart abandonment. 3. Easily build composite applications | Oracle Application Development Framework Thanks to the shared user experience strategy across Oracle Fusion Middleware, Oracle Fusion Applications and many other Oracle Applications, customers can easily create real, customer-specific composite applications using Oracle WebCenter Suite and Oracle Application Development Framework. Oracle Application Development Framework components provide modular user interface components that can build rich, social composite applications. In addition, a broad set of components spanning BPM, SOA, ECM, and beyond can be quickly and easily incorporated into composite applications. 4. Integrate records management into a global content platform | Oracle Enterprise Content Management 11g Oracle Enterprise Content Management 11g provides leading records management capabilities as part of a unified ECM platform for managing records, documents, Web content, digital assets, enterprise imaging, and application imaging. This unique strategy provides comprehensive records management in a consistent, cost-effective way, and enables organizations to consolidate ECM repositories and connect ECM to critical business applications. 5. Achieve ECM at extreme scale | Oracle WebLogic Server and Oracle Exadata To support the high-performance demands of a unified and rationalized content platform, Oracle has pioneered highly scalable and high-performing ECM infrastructures. Two innovations in particular helped make this happen. The core ECM platform itself moved to an Enterprise Java architecture, so organizations can now use Oracle WebLogic Server for enhanced scalability and manageability. Oracle Enterprise Content Management 11g can leverage Oracle Exadata for extreme performance and scale. Likewise, Oracle Exalogic--Oracle's foundation for cloud computing--enables extreme performance for processor-intensive capabilities such as content conversion or dynamic Web page delivery. Learn more about Oracle's Enterprise 2.0 solutions.

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• A Guide to Fusion SCM at Oracle OpenWorld 2012

  - by Pam Petropoulos

  Are you attending next week’s Oracle OpenWorld 2012 conference? Then you won’t want to miss the Fusion SCM activities and customer presenters from leading companies like Boeing and Fideltronik. Below you’ll find a day by day guide of the various Fusion SCM sessions, demos and activities during OpenWorld 2012, September 30 – October 4 in San Francisco, CA. Tuesday, October 2 All of the Fusion SCM sessions during OpenWorld will take place in various rooms at Moscone West, a convenience you are sure to appreciate, as will your feet.   The first session at 10:15 – 11:15 am (Moscone West, Room 2006), entitled “Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap”, provides an overview of Fusion Supply Chain Management applications and will discuss Fusion SCM strategy, future roadmap, and highlights of customer examples. The next session at 11:45 am – 12:45 pm (Moscone West, Room 2022), entitled “Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub”, may be the session for you if you’re struggling with achieving consistent, high-quality product data that provides significant business value. This session will discuss how Oracle Fusion Product Hub and Oracle Enterprise Data Quality can help you to achieve this vision. A customer presenter from Fideltronik will share their experiences with Oracle Fusion Product Hub. At the end of the day unwind at the Supply Chain Management customer reception from 6:00 – 8:00 pm at the Roe Lounge, located at 651 Howard Street. Registration is required. Click here for details. Wednesday, October 3 Wednesday is a busy day with three Fusion SCM sessions on the agenda. Start your day at 10:15 am at the “Oracle Fusion Supply Chain Management: Customer Adoption and Experiences” session (Moscone West, Room 2003).  This must see session will showcase customer speakers from The Boeing Company and Fideltronik, each of whom will share their company’s experiences in selecting and implementing Fusion SCM applications. If you’re wondering how Fusion SCM applications can co-exist with your existing Oracle applications, then you’ll want to sit in on the 3:30 pm session entitled “Oracle Fusion Supply Chain Management: Coexistence with Other Oracle Applications” (Moscone West, Room 2003). Stick around until 5:00 pm for the final Fusion SCM session of the day entitled “Responsive Fulfillment with Oracle Fusion Supply Chain Management” (Moscone West, Room 2001).  This session will showcase Oracle Fusion Distributed Order Orchestration and Oracle Fusion Global Order Promising and how they are changing the way companies manage order fulfillment in environments. In addition to discussing the current business challenges, product capabilities, value propositions, industry applicability, and future roadmap this session will also feature a customer presenter from The Boeing Company. Thursday, October 4 If you are a retail customer we highly recommend that you attend the final Fusion SCM session of the week at 12:45 pm, entitled “Multichannel Fulfillment Excellence in the Direct-to-Consumer Market” (Moscone West, Room 2024).  Retailers will learn how they can transform their supply chains to meet the ever-increasing demands of buy anywhere/get anywhere cross-channel requirements with Fusion Distributed Order Orchestration and Oracle Fusion Product Hub. Throughout the week, you’ll also want to visit the Fusion SCM demo pods at the Demogrounds in Moscone West so you can see demos of these Fusion applications. Visit pod W-005 for Fusion Distributed Order Orchestration, W-008 for Fusion Inventory and Cost Management, and W-006 for Fusion Product Hub. Click here for the Demogrounds map. A reminder that you can also pre-register for these sessions to secure your spot. Visit the Schedule Builder to pre-enroll for these sessions. Finally, you'll also want to check out the Fusion SCM FocusOn document which includes additional keynote and general sessions that you may want to attend throughout the week.   We look forward to seeing you in San Francisco next week.

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• Focus on Social Relationship Management at Oracle OpenWorld

  - by Pat Ma

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 0 0 1 422 2408 involver 20 5 2825 14.0 Normal 0 false false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Greetings from Oracle OpenWorld 2012. Today, we’re going to focus on Social Relationship Management at Oracle OpenWorld.?Social networking is touching all businesses today.  Customers are speaking about your brand right now on social media sites. Your employees are speaking to one another on social media sites. In an Oracle survey, 40% of consumers factor in Facebook recommendations when making purchasing decisions. Despite the rise of social networking, 70% of marketers report having little understanding of social media conversations happening around their brand. Oracle has invested in technologies that will help companies leverage social media technologies for their enterprise. Our suite of social products is collectively known as Social Relationship Management. Customers are using Social Relationship Management to get analytics to social media conversations around their brand, manage multiple social media channels while keeping their brand consistent, optimize internal workflows and processes, and create better customer relationships and experiences. In this example, using Social Relationship Management, a high-end national grocery chain is able to see that “Coconut Water” is trending in San Francisco. They are now able to send a $2-off coconut water coupon to shoppers who have checked into their San Francisco locations. This promotion further drives sales of coconut water in San Francisco. In another example, using Social Relationship Management, a technology company creates multiple Facebook pages and runs campaigns on them. These social campaigns are now integrated and tracked as another marketing channel in Oracle Fusion CRM. The technology company can now track and respond to a particular customer as he moves across multiple channels – without having to restart the conversation each time the customer contacts the company. Furthermore, the technology company can see in one interface what marketing channels – including social – is performing best for each promotion. Besides being a Software-as-a-Service solution, social is also a Platform-as-a-Service solution. The benefit here is that customers can extend the functionality of our social applications to suit their particular needs or create their own social application from scratch. During the Social Developer track, developers are learning how to use Java and other industry-standard programming languages to plug in social functionality to enterprise applications. To see how Social Relationship Management can help your business build better relationships and experience with customers, visit us on the web at oracle.com/social. There are a lot more social-oriented sessions left at OpenWorld. To view a schedule of the upcoming social-oriented sessions, go here.

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• Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Life insurance and annuity carriers continue to recognize the need to modernize their aging policy administration systems, but may be hesitant to move forward because of the inherent risk involved. To help carriers better prepare for what lies ahead LOMA's Resource Magazine asked Karen Furtado, partner of Strategy Meets Action, to help them chart a course in Navigating Policy Administration Selection, the cover story of this month’s issue. The industry analyst and research firm recently asked insurance carriers to name the business drivers for replacing legacy policy administration systems. The top five cited, according to Furtado, centered on: Supporting growth in current lines Improving competitive position Containing and reducing costs Supporting growth in new lines Supporting agent demands and interaction It’s no surprise that fueling growth, both now and in the future, continues to be a key driver for modernization. Why? Inflexible, hard-coded, legacy systems require customization by IT every time a change is required. This in turn impedes a carrier’s ability to be agile, constraining their ability to quickly adapt to changing regulatory requirements and evolving market demands. It also stymies their ability to quickly bring to market new products or rapidly configure changes to existing ones, and also can inhibit how carriers service customers and distribution channels. In the article, Furtado advised carriers to ensure that the policy administration system they are considering is current and modern, with an adaptable user interface and flexible service-oriented architecture. She said carriers to should ask themselves, “How much do you need flexibility and agility now and in the future? Does it support the business processes and rules that are needed for you to be able to create that adaptable environment?” Furtado went on to advise that carriers “Connect your strategy to your business and technical capabilities before you make investment choices…You want to enable your organization to transform for the future, not just automate the past.” Unlocking High Performance with Policy Administration Transformation also was the topic of a recent LOMA webcast moderated by Ron Clark, editor of LOMA's Resource Magazine. The web cast, which featured speakers from Oracle Insurance and Capgemini, focused on how insurers can competitively drive high performance by: Replacing a legacy policy administration system with a modern, flexible platform Optimizing IT and operations costs, creating consistent processes and eliminating resource redundancies Selecting the right partner with the best blend of technology, operational, and consulting capabilities to achieve market leadership Understanding the value of outsourcing closed block operations Learn more by clicking here to access this free, one-hour recorded webcast. Helen Pitts, is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• Oracle Cloud Hiring Event at Oracle in Redwood on November 9th

  - by user769227

  Wow, 24 hours to go until Cloud Hire 2012 at Oracle! Friday is going to be a great day for many looking to make a life and career changing move. In case you haven’t heard, Oracle is hosting Cloud Hire 2012 this Friday, November 9, at the Oracle Conference Center on our World Wide Headquarters campus in Redwood Shores. This is a one-of-a-kind event to be sure and we are still registering online! We are aggressively expanding our Cloud Development and Product Management organizations to meet to ever-growing demand for Oracle Cloud. And, from this event alone, we are hoping to hire 25+ Developers, Inbound and Outbound Product Managers, Technical Leaders and QA Engineers across several Oracle Cloud groups, including: · Data and Insight Services: Big Data as a Service/Business Directory · Cloud Infrastructure · Application Marketplace · Cloud Portal · Product Management and Marketing: Outbound/Inbound · Testing/Quality Assurance · Cloud Social Platform: Analytics, Media, Big Data, Text Analytics, High Performance Search, · Cloud Social Platform - Social Relationship Management: Mobile Development/Social Network Integrations Why attend this event? Just Google Larry Ellison’s 2012 OpenWorld keynote address and you will learn why! Oracle Cloud is growing every day and we are scaling, adding new products and revolutionizing and improving all areas of the Oracle Cloud. There is no company that can come close to the comprehensive product lineup, services, capabilities and global reach and delivery of Oracle’s Cloud. This why it is a great time to work for Oracle: where consistent, stable financial growth rules and high impact technological advances are occurring every day. If you are serious about managing an upward, expansive path in your career, while staying on the leading edge and making big career impacts, you should join Oracle. Whether you want to design and develop or manage Social, Infrastructure or Applications in the Cloud, you can do it all at Oracle. Whether you’re a Technical Leader, Developer, Architect or Product Manager/Strategist, we are hiring now! Come check us out on Friday, November 9 in-person and see why Oracle Cloud is the place to take your career! RSVP here: and Learn more about the hiring teams in attendance here. Here are just some of the big things happening on Friday, November 9: · 830-3pm: Registration/Refreshments, Oracle Conference Center, 350 Oracle Parkway, Redwood Shores, CA (free parking) · 9am – 3pm: Ongoing Hiring Team Discussions and Product Demos include: Social Marketing, Social Engagement, Social Monitoring, Insight / View, KPI Bundles, Business Directory, Virtualization, Messaging, Provisioning, Cloud Portal · 10:30am – Speaker: Gopalan Arun, Vice President, Oracle Cloud Development Bio: Arun has been with Oracle for 18 years+. He is a testament to the stability and career growth that you can achieve working for Oracle. Arun began as a Developer and ascended through several product organizations into key leadership roles. Over his 18 years at Oracle, he has built and shipped many Database and Middleware products. Arun is one of the founding members of the Oracle Cloud and currently leads the development of many of the core infrastructure and developer-facing services of the Oracle Cloud. Topic: Oracle Cloud for the Developer · 1pm – Speaker: Naresh Revanuru, Lead Architect, Oracle Cloud Bio: Naresh is currently leading Java, Storage and Compute services for Oracle Cloud. Naresh also helps drive decisions for broad based Cloud topics that affect multiple services. http://www.linkedin.com/in/nareshrevanuru Topic: Oracle Cloud Architectural Overview and Challenges to Solve · 1pm-3pm: Ongoing Hiring Team Discussions and Product Demos

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• Orchestrating the Virtual Enterprise, Part II

  - by Kathryn Perry

  A guest post by Jon Chorley, Oracle's CSO & Vice President, SCM Product Strategy Almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value. Jon ChorleyChief Sustainability Officer & Vice President, SCM Product StrategyOracle Corporation

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• Guessing Excel Data Types

  - by AjarnMark

  Note to Self HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\4.0\Engines\Excel: TypeGuessRows = 0 means scan everything. Note to Others About 10 years ago I stumbled across this bit of information just when I needed it and it saved my project.  Then for some reason, a few years later when it would have been nice, but not critical, for some reason I could not find it again anywhere.  Well, now I have stumbled across it again, and to preserve my future self from nightmares and sudden baldness due to pulling my hair out, I have decided to blog it in the hopes that I can find it again this way. Here’s the story…  When you query data from an Excel spreadsheet, such as with old-fashioned DTS packages in SQL 2000 (my first reference) or simply with an OLEDB Data Adapter from ASP.NET (recent task) and if you are using the Microsoft Jet 4.0 driver (newer ones may deal with this differently) then you can get funny results where the query reports back that a cell value is null even when you know it contains data. What happens is that Excel doesn’t really have data types.  While you can format information in cells to appear like certain data types (e.g. Date, Time, Decimal, Text, etc.) that is not really defining the cell as being of a certain type like we think of when working with databases.  But, presumably, to make things more convenient for the user (programmer) when you issue a query against Excel, the query processor tries to guess what type of data is contained in each column and returns it in an appropriate manner.  This is all well and good IF your data is consistent in every row and matches what the processor guessed.  And, for efficiency’s sake, when the query processor is trying to figure out each column’s data type, it does so by analyzing only the first 8 rows of data (default setting). Now here’s the problem, suppose that your spreadsheet contains information about clothing, and one of the columns is Size.  Now suppose that in the first 8 rows, all of your sizes look like 32, 34, 18, 10, and so on, using numbers, but then, somewhere after the 8th row, you have some rows with sizes like S, M, L, XL.  What happens is that by examining only the first 8 rows, the query processor inferred that the column contained numerical data, and then when it hits the non-numerical data in later rows, it comes back blank.  Major bummer, and a real pain to track down if you don’t know that Excel is doing this, because you study the spreadsheet and say, “the data is RIGHT THERE!  WHY doesn’t the query see it?!?!”  And the hair-pulling begins. So, what’s a developer to do?  One option is to go to the registry setting noted above and change the DWORD value of TypeGuessRows from the default of 8 to 0 (zero).  Setting this value to zero will force Jet to scan every row in the spreadsheet before making its determination as to what type of data the column contains.  And that means that in the example above, it would have treated the column as a string rather than as numeric, and presto! your query now returns all of the values that you know are in there. Of course, there is a caveat… if you are querying large spreadsheets, making Jet scan every row can be quite a performance hit.  You could enter a different number (more than 8) that you believe is a better sampling of rows to make the guess, but you still have the possibility that every row scanned looks alike, but that later rows are different, and that you might get blanks when there really is data there.  That’s the type of gamble, I really don’t like to take with my data. Anyone with a better approach, or with experience with more recent drivers that have a better way of handling data types, please chime in!

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• SQL SERVER – Why Do We Need Master Data Management – Importance and Significance of Master Data Management (MDM)

  - by pinaldave

  Let me paint a picture of everyday life for you.  Let’s say you and your wife both have address books for your groups of friends.  There is definitely overlap between them, so that you both have the addresses for your mutual friends, and there are addresses that only you know, and some only she knows.  They also might be organized differently.  You might list your friend under “J” for “Joe” or even under “W” for “Work,” while she might list him under “S” for “Joe Smith” or under your name because he is your friend.  If you happened to trade, neither of you would be able to find anything! This is where data management would be very important.  If you were to consolidate into one address book, you would have to set rules about how to organize the book, and both of you would have to follow them.  You would also make sure that poor Joe doesn’t get entered twice under “J” and under “S.” This might be a familiar situation to you, whether you are thinking about address books, record collections, books, or even shopping lists.  Wherever there is a lot of data to consolidate, you are going to run into problems unless everyone is following the same rules. I’m sure that my readers can figure out where I am going with this.  What is SQL Server but a computerized way to organize data?  And Microsoft is making it easier and easier to get all your “addresses” into one place.  In the  2008 version of SQL they introduced a new tool called Master Data Services (MDS) for Master Data Management, and they have improved it for the new 2012 version. MDM was hailed as a major improvement for business intelligence.  You might not think that an organizational system is terribly exciting, but think about the kind of “address books” a company might have.  Many companies have lots of important information, like addresses, credit card numbers, purchase history, and so much more.  To organize all this efficiently so that customers are well cared for and properly billed (only once, not never or multiple times!) is a major part of business intelligence. MDM comes into play because it will comb through these mountains of data and make sure that all the information is consistent, accurate, and all placed in one database so that employees don’t have to search high and low and waste their time. MDM also has operational MDM functions.  This is not a redundancy.  Operational MDM means that when one employee updates one bit of information in the database, for example – updating a new address for a customer, operational MDM ensures that this address is updated throughout the system so that all departments will have the correct information. Another cool thing about MDM is that it features Master Data Services Configuration Manager, which is exactly what it sounds like.  It has a built-in “helper” that lets you set up your database quickly, easily, and with the correct configurations.  While talking about cool features, I can’t skip over the add-in for Excel.  This allows you to link certain data to Excel files for easier sharing and uploading. In summary, I want to emphasize that the scariest part of the database is slowly disappearing.  Everyone knows that a database – one consolidated area for all your data – is a good idea, but the idea of setting one up is daunting.  But SQL Server is making data management easier and easier with features like Master Data Services (MDS). Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Master Data Services, MDM

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• How can I thoroughly evaluate a prospective employer?

  - by glenviewjeff

  We hear much about code smells, test smells, and even project smells, but I have heard no discussion about employer "smells" outside of the Joel Test. After much frustration working for employers with a bouquet of unpleasant corporate-culture odors, I believe it's time for me to actively seek a more mature development environment. I've started assembling a list of questions to help vet employers by identifying issues during a job interview, and am looking for additional ideas. I suppose this list could easily be modified by an employer to vet an employee as well, but please answer from the interviewee's perspective. I think it would be important to ask many of these questions of multiple people to find out if consistent answers are given. For the most part, I tried to put the questions in each section in the order they could be asked. An undesired answer to an early question will often make follow-ups moot. Values What constitutes "well-written" software? What attributes does a good developer have? Same question for manager. Process Do you have a development process? How rigorously do you follow it? How do you decide how much process to apply to each project? Describe a typical project lifecycle. Ask the following if they don't come up otherwise: Waterfall/iterative: How much time is spent in upfront requirements gathering? upfront design? Testing Who develops tests (developers or separate test engineers?) When are they developed? When are the tests executed? How long do they take to execute? What makes a good test? How do you know you've tested enough? What percentage of code is tested? Review What is the review process like? What percentage of code is reviewed? Design? How frequently can I expect to participate as code/design reviewer/reviewee? What are the criteria applied to review and where do the criteria come from? Improvement What new tools and techniques have you evaluated or deployed in the past year? What training courses have your employees been given in the past year? What will I be doing for the first six months in your company (hinting at what kind of organized mentorship/training has been thought through, if any) What changes to your development process have been made in the past year? How do you improve and learn from your mistakes as an organization? What was your organizations biggest mistake in the past year, and how was it addressed? What feedback have you given to management lately? Was it implemented? If not, why? How does your company use "best practices?" How do you seek them out from the outside or within, and how do you share them with each other? Ethics Tell me about an ethical problem you or your employees experienced recently and how was it resolved? Do you use open-source software? What open-source contributions have you made? Follow-Ups I liked what @jim-leonardo said on this Stack Overflow question: Really a thing to ask yourself: "Does this person seem like they are trying to recruit me and make me interested?" I think this is one of the most important bits. If they seem to be taking the attitude that the only one being interviewed is you, then they probably will treat you poorly. Good interviewers understand they have to sell the position as much as the candidate needs to sell themselves. @SethP added: Glassdoor.com is a good web site for researching potential employers. It contains information about how specific companies conduct interviews...

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• Copying A Slide From One Presentation To Another

  - by Tim Murphy

  There are many ways to generate a PowerPoint presentation using Open XML.  The first way is to build it by hand strictly using the SDK.  Alternately you can modify a copy of a base presentation in place.  The third approach to generate a presentation is to build a new presentation from the parts of an existing presentation by copying slides as needed.  This post will focus on the third option. In order to make this solution a little more elegant I am going to create a VSTO add-in as I did in my previous post.  This one is going to insert Tags to identify slides instead of NonVisualDrawingProperties which I used to identify charts, tables and images.  The code itself is fairly short. SlideNameForm dialog = new SlideNameForm(); Selection selection = Globals.ThisAddIn.Application.ActiveWindow.Selection;   if(dialog.ShowDialog() == DialogResult.OK) { selection.SlideRange.Tags.Add(dialog.slideName,dialog.slideName); } Zeyad Rajabi has a good post here on combining slides from two presentations.  The example he gives is great if you are doing a straight merge.  But what if you want to use your source file as almost a supermarket where you pick and chose slides and may even insert them repeatedly?  The following code uses the tags we created in the previous step to pick a particular slide an copy it to a destination file. using (PresentationDocument newDocument = PresentationDocument.Open(OutputFileText.Text,true)) { PresentationDocument templateDocument = PresentationDocument.Open(FileNameText.Text, false);   uniqueId = GetMaxIdFromChild(newDocument.PresentationPart.Presentation.SlideMasterIdList); uint maxId = GetMaxIdFromChild(newDocument.PresentationPart.Presentation.SlideIdList);   SlidePart oldPart = GetSlidePartByTagName(templateDocument, SlideToCopyText.Text);   SlidePart newPart = newDocument.PresentationPart.AddPart<SlidePart>(oldPart, "sourceId1");   SlideMasterPart newMasterPart = newDocument.PresentationPart.AddPart(newPart.SlideLayoutPart.SlideMasterPart);   SlideIdList idList = newDocument.PresentationPart.Presentation.SlideIdList;   // create new slide ID maxId++; SlideId newId = new SlideId(); newId.Id = maxId; newId.RelationshipId = "sourceId1"; idList.Append(newId);   // Create new master slide ID uniqueId++; SlideMasterId newMasterId = new SlideMasterId(); newMasterId.Id = uniqueId; newMasterId.RelationshipId = newDocument.PresentationPart.GetIdOfPart(newMasterPart); newDocument.PresentationPart.Presentation.SlideMasterIdList.Append(newMasterId);   // change slide layout ID FixSlideLayoutIds(newDocument.PresentationPart);     //newPart.Slide.Save(); newDocument.PresentationPart.Presentation.Save(); } The GetMaxIDFromChild and FixSlideLayoutID methods are barrowed from Zeyad’s article.  The GetSlidePartByTagName method is listed below.  It is really one LINQ query that finds SlideParts with child Tags that have the requested Name. private SlidePart GetSlidePartByTagName(PresentationDocument templateDocument, string tagName) { return (from p in templateDocument.PresentationPart.SlideParts where p.UserDefinedTagsParts.First().TagList.Descendants <DocumentFormat.OpenXml.Presentation.Tag>().First().Name == tagName.ToUpper() select p).First(); } This is what really makes the difference from what Zeyad posted.  The most powerful thing you can have when generating documents from templates is a consistent way of naming items to be manipulated.  I will be show more approaches like this in upcoming posts. del.icio.us Tags: Office Open XML,Presentation,PowerPoint,VSTO,TagList

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• Unlocking High Performance with Policy Administration Replacement

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ansi-language:EN-CA; mso-fareast-language:EN-CA;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ansi-language:EN-CA; mso-fareast-language:EN-CA;} It is clear the insurance industry is undergoing significant changes as it consolidates and prepares for growth. The increasing focus on customer centricity, enhanced and speedier product development capabilities, and compliance with regulatory changes has forced companies to rethink well-entrenched policy administration processes. In previous Oracle Insurance blogs I’ve highlighted industry research pointing to policy administration replacement as a top IT priority for carriers. It is predicted that by 2013, the global IT spend on policy administration alone is likely to be almost 22 percentage of the total insurance IT spend. To achieve growth, insurers are adopting new pricing models, enhancing distribution reach, and quickly launching new products and services—all of which depend on agile and effective policy administration processes and technologies. Next month speakers from Oracle Insurance and Capgemini Financial Services will discuss how insurers can competitively drive high performance through policy administration replacement during a free, one-hour webcast hosted by LOMA. Roger Soppe, Oracle senior director, Insurance Strategy, together with Capgemini’s Lars Ernsting, leader, Life & Pensions COE, and Scott Mampre, vice president, Insurance, will be the speakers. Specifically, they’ll be highlighting: How replacing a legacy policy administration system with a modern, flexible platform optimizes IT and operations costs, creates consistent processes and eliminates resource redundancies How selecting the right partner with the best blend of technology, operational, and consulting capabilities, is an important pre-requisite to unlock high performance from policy administration transformation to achieve product, operational, and cost leadership  The value of outsourcing closed block operations We look forward to your participation on Thursday, July 14, 11:00 a.m. ET. Please register now. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• Automated Error Reporting = More Robust Software

  - by Laila

  I would like to tell you how to revolutionize your software development process </marketing hyperbole> On a more serious note, we (Red Gate's .NET Development team) recently rolled a new tool into our development process which has made our lives dramatically easier AND improved the quality of our software, and I (& one of our developers, Alex Davies) just wanted to take a quick moment to share the love. I work with a development team that takes pride in what they ship, so we take software testing rather seriously. For every development project we run, we allocate at least one software tester for every two developers, and we never ship software without first shipping early access releases and betas to get user feedback. And therein lies the challenge -encouraging users to provide consistent, useful feedback is a headache, but without that feedback, improving the software is. tricky. Until fairly recently, we used the standard (if long-winded) approach of receiving bug reports of variable quality via email or through our support forums. If that didn't give us enough information to reproduce the problem - which was most of the time - we had to enter into a time-consuming to-and-fro conversation with the end-user, to get scrape together the data we needed to work out where the problem lay. As I'm sure you're aware, this is painfully slow. To the delight of the team, we recently got to work with SmartAssembly, which lets us embed automated exception and error reporting into our software with very little pain, and we decided to do a little dogfooding. As a result, we've have made a really handy (if perhaps slightly obvious) discovery: As soon as we release a beta, or indeed any release of software, we now get tonnes of customer feedback through automated error reports. Making this process easier for our users has dramatically increased the amount (and quality) of feedback we get. From their point of view, they get an experience similar to Microsoft's error reporting, and process is essentially idiot-proof. From our side of things, we can now react much faster to the information we get, fixing the bugs and shipping a new-and-improved release, which our users rather appreciate. Smiles and hugs all round. Even more so because, as we're use SmartAssembly's Automated Error Reporting, we get to avoid having to spend weeks building an exception reporting mechanism. It takes just a few minutes to add reporting to a project, and we get a bunch of useful information back, like a stack trace and the values of all the local variables, which we can use to fix bugs. Happily, "Automated Error Reporting = More Robust Software" can actually be read two ways: we've found that we not only ship higher quality software, but we also release within a shorter time. We can ship stable software that our users are happy to upgrade to, and we then bask in the glory of lots of positive customer feedback. Once we'd starting working with SmartAssembly, we were curious to know how widespread error reporting was as a practice. Our product manager ran a survey in autumn last year, and found that 40% of software developers never really considered deploying error reporting. Considering how we've now got plenty of experience on the subject, one of our dev guys, Alex Davies, thought we should share what we've learnt, and he's kindly offered to host a webinar on delivering robust software with Automated Error Reporting. Drawing on our own in-house development experiences, he'll cover how to add error reporting to your program, how to actually use the error reports to fix bugs (don't snigger, not everyone's as bright as you), how to customize the error report dialog that your users see, and how to automatically get log files from your users' machine. The webinar will take place on Jan 25th (that's next week). It's free to attend, but you'll still need to register to hear Alex's dulcet tones.

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• Prefilling an SMS on Mobile Devices with the sms: Uri Scheme

  - by Rick Strahl

  Popping up the native SMS app from a mobile HTML Web page is a nice feature that allows you to pre-fill info into a text for sending by a user of your mobile site. The syntax is a bit tricky due to some device inconsistencies (and quite a bit of wrong/incomplete info on the Web), but it's definitely something that's fairly easy to do.In one of my Mobile HTML Web apps I need to share a current location via SMS. While browsing around a page I want to select a geo location, then share it by texting it to somebody. Basically I want to pre-fill an SMS message with some text, but no name or number, which instead will be filled in by the user.What worksThe syntax that seems to work fairly consistently except for iOS is this:sms:phonenumber?body=messageFor iOS instead of the ? use a ';' (because Apple is always right, standards be damned, right?):sms:phonenumber;body=messageand that works to pop up a new SMS message on the mobile device. I've only marginally tested this with a few devices: an iPhone running iOS 6, an iPad running iOS 7, Windows Phone 8 and a Nexus S in the Android Emulator. All four devices managed to pop up the SMS with the data prefilled.You can use this in a link:<a href="sms:1-111-1111;body=I made it!">Send location via SMS</a>or you can set it on the window.location in JavaScript:window.location ="sms:1-111-1111;body=" + encodeURIComponent("I made it!");to make the window pop up directly from code. Notice that the content should be URL encoded - HTML links automatically encode, but when you assign the URL directly in code the text value should be encoded.Body onlyI suspect in most applications you won't know who to text, so you only want to fill the text body, not the number. That works as you'd expect by just leaving out the number - here's what the URLs look like in that case:sms:?body=messageFor iOS same thing except with the ;sms:;body=messageHere's an example of the code I use to set up the SMS:var ua = navigator.userAgent.toLowerCase(); var url; if (ua.indexOf("iphone") > -1 || ua.indexOf("ipad") > -1) url = "sms:;body=" + encodeURIComponent("I'm at " + mapUrl + " @ " + pos.Address); else url = "sms:?body=" + encodeURIComponent("I'm at " + mapUrl + " @ " + pos.Address); location.href = url;and that also works for all the devices mentioned above.It's pretty cool that URL schemes exist to access device functionality and the SMS one will come in pretty handy for a number of things. Now if only all of the URI schemes were a bit more consistent (damn you Apple!) across devices...© Rick Strahl, West Wind Technologies, 2005-2013Posted in IOS  JavaScript  HTML5   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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