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  • Help desk software - specific feature needed

    - by LunchMoney
    I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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  • Restrict access to SSH for one specific user

    - by j0nes
    I am looking for a way to secure my servers with the following setup: I have a server where I can log in via SSH. The main account there (named "foo") is secured by a keybased login with password. I have another user account (named "bar") that I use to log in via cronjobs running on other servers - this one also has keybased login, but without password. Now I want to limit access to this machine for the "bar" account. The account should only be accessible via known IPs. However, the "foo" account should not be affected by this, this one should basically be accessible from any IP. How can I manage this? Or is there a simpler solution to everything?

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  • Apple file sharing: bind to a specific interface

    - by Cesar
    My customer have an office small office with just a wifi router. He use this router for internet connectivity and file transfer operations between the desktops. Recently the file transfer activity between desktop (all osx based) is increased a lot so he bought a switch (no connected to the router, too far away) for transfer the file over the cable instead over the wifi. Problem: How to bind the file sharing service just to the Ethernet interface and exclude the wifi interface ? (actually the service binds to the wifi automatically and there are no options about the interface binding)

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  • how to forward IP request to a specific port

    - by Jeremy Talus
    I have 2 servers the first (SRV01) is running Bind and other web app the second (SRV02) is running 2 server Minecraft (^^) in Bind I have 2 A recording for the 2 server MC s1.domain.tld A SRV02IP s2.domain.tld A SRV02IP the 2 MC serv are running on 2 different port 25565 and 25566 so I want that the request from s1.domain.tld:25565 are going to SRV02IP:25565 and the request from s2.domain.tld:25565 are going to SRV02IP:25566 I think I need do this in the SRV02 iptables. I have looking some topic about iptables but nothing pertinent to me. could you help me ? rgds.

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  • Samba domain trust errors on a specific interface

    - by John K
    We have a windows domain that also has RHEL member servers in it. All the servers have a primary network connection to the LAN, but some servers also have private dedicated links to one of our RHEL servers, which serves as a head to our SAN storage. This particular server is running Samba 3.5.15, and is running in domain authentication mode. Users can access shares on this server without a problem over the LAN connection from our Windows servers, but if a user tries to access the shares over a private link (i.e. a 192.168.1.2 address to the RHEL server) users get an error "The trust relationship between this workstation and the primary domain failed."

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  • Context Menu for Browser to download file to specific folder

    - by elcojon
    There is this website which has customized audio files for me. I would like to save them in a special folder. Now I don't want to select the "special folder" each time in the file-chooser dialogue of my browser. I would rather prefer to have a custom entry in the context menu when I right-click the download link. This context-menu-entry should do the trick and download the file to the predefined "special folder". How would I start about that? I am using Safari and Chrome. So a solution in either browser is fine. To get into the context menu of the browser, what kind of programming do I need to do? Is it an extension, plugin, etc.? Thanks

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  • How to direct outgoing traffic through specific interface?

    - by user1434058
    I added eth1 and eth2 to my Ubuntu Server, all 3 use DHCP and are on the same lan eth0 10.0.0.41 eth1 10.0.0.42 eth3 10.0.0.43 Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface default router.net 0.0.0.0 UG 100 0 0 eth0 10.0.0.0 * 255.255.255.0 U 0 0 0 eth0 10.0.0.0 * 255.255.255.0 U 0 0 0 eth1 10.0.0.0 * 255.255.255.0 U 0 0 0 eth2 curl --interface eth1 www.google.com doesn't work what else do i need to do for the above to work?

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  • Allow users to ssh to specific user through ldap and stored public keys

    - by iElectric
    I recently setup gitolite, where users access git repository with "gitolite" user through ssh. Now I would like to integrate that into LDAP. Each user has pubkey in LDAP and if he has "git" objectClass, he would be able to access "gitolite" user through ssh. I know it's possible to store public keys in LDAP, I'm not sure if it possible to allow authentication in "gitosis" account based on objectClass. EDIT: To clarify, with objectClass git, user "foobar" would be able to login as "gitolite" through ssh

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  • mod_rewrite for specific domains in a mappings file

    - by scott
    I have a bunch of domains that I want to go to one domain but various parts of that domain. # this is what I currently have RewriteEngine On RewriteCond %{HTTP_HOST} ^.*\.?foo\.com$ [NC] RewriteRule ^.*$ ${domainmappings:www.foo.com} [L,R=301] # rewrite map file www.foo.com www.domain.com/domain/foo.com.php www.bar.com www.domain.com/domain/bar.com.php www.baz.com www.domain.com/other/baz.php.foo The problem is that I don't want to have to have each domain be part of the RewriteCond. I tried RewriteCond %{HTTP_HOST} ^www\.(.*) RewriteRule (.*) http://%1/$1 [R=301,L] but that will do it for EVERY domain. I only want the domains that are in the mappings file to redirect, and then continue on to other rewrites if it doesn't match any domains in the mappings file.

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  • Create network shares via command line with specific permissions

    - by Derek
    This is sort of a two-pronged question. I am developing an application that will need to be able to create network shares in Windows Server 2003 via the command line. So, firstly, how do I create shares in Windows via the command line? I tried researching it, and all I was able to find is that I should be using net, but other than that, there isn't much documentation. Also, in this share there will be a few directories with the names of users on the domain, and I would like for the directories to not be readable or writable by anyone else. For example, say I have two directories: jsmith and jdoe. I would like the user jsmith to write and read from the directory jsmith, but not the directory called jdoe, and vice versa.

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  • Remove CR LF for all lines that are not followed by a specific number

    - by Kjeldsen
    I have 14000+ lines of a database, that I want to edit with Notepad++. All these lines should start with 1000 and I therefore want to delete CR LF at the end of those lines that are not followed by 1000. Eg. 1000 16 04000 CRLF sdfsdf 15 sdf de 05550 CRLF 1000 16 04000 CRLF 1000 16 04000 CRLF 5. sdkfd dksds 16 0555 CRLF 10/10/14 sdfsdf CRLF should after find and replace look like 1000 16 04000 sdfsdf 15 sdf de 05550 CRLF 1000 16 04000 CRLF 1000 16 04000 5. sdkfd dksds 16 0555 10 sdfsdf CRLF I have tried with find what: \r\n([^1000]) Replace with _\1 However, this doesn't seem to remove lines starting with a number (like 5. or 10/10/14). Is it possible to make just one RegEx to find and remove all line breaks that isn't followed by 1000? "_" indicating a "space"

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  • CPU not working on a specific motherboard

    - by Shaman
    I'm making a computer for someone and I met a weird problem. The CPU that I have doesn't work on this motherboard. The CPU is an Intel Pentium D 925 and the motherboard is an ECS G41T-M6, which in theory should work together. The only thing reused is the power source(400W). When I start the computer, the fans start, and that's it. The BIOS doesn't boot. I tried my own power source (600W Corsair) and nothing. Removed the RAM, no warning. In desperation I tried the last thing, swaped my own CPU with this one (Core2Duo E7200). Lo and behold, it worked. Both. The Core2Duo worked on the ECS with the old power source and the RAM that I used in the first place, and the Pentium D worked on my Gigabyte G31M-ES2L. What I discovered was that the Pentium D didn't receive power on the ECS, because I tried running it without the cooler and it remained at room temperature. On a side note, I also removed the HDDs just in case. So, in conclusion, any ideas? I can't return it, and I can still use it to upgrade another PC, but I would really prefer not to buy another CPU if possible.

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  • Windows 7 - Hiding the Taskbar Label for Specific Applications

    - by Brad Leach
    I run my taskbar buttons with the setting "Combine when taskbar is full". Is there any way to force some of your pinned taskbar applications to only use the "icon" rather than the icon + label? I am aware of the trick to force the size of the taskbar icons for all applications (detailed here and here), but there are some applications that I would like to only have the icon, and others where it is important to show icon + label.

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  • video editing tool to color overlay a specific part

    - by Santosh
    I have downloaded a video from YouTube. But the uploader has put some link (their twitter and facebook) for promotional purpose. The links keeps coming up through out the video in the black area (up and down of the video which are black). Thank god that links are on the black part of the video otherwise it would be hard to remove.    Also I want to remove the the last few seconds of the video. I don't want to crop that part. The video is in MP4 format. I don't want to lose the quality in anyway, I won't mind if the file size increases. I want a opensource and free tool. Good if it is available to both Windows and Ubuntu. Here is a link to the video.

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  • Nagios - How to display specific monitors for a specific user/contactgroup while these monitors will also be displayed to the Admin team?

    - by Itai Ganot
    I have a Nagios server which monitors many servers, a number of the servers is used for QA matters. I'd like to allow the QA team access to the Nagios UI and i want them to be able to view only monitors which are related to their work. More than that, these servers which i want the QA team to monitor should be displayed for the admins group as well (as it is configured at the moment) in addition to the QA team. Is that doable?

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  • Map specific keys in emacs - Ubuntu

    - by Josh
    On my Mac, I have remapped the capslock key to be another Ctrl, and the key to the right of control to be M (meta?). It was real easy, the capslock was in sys prefs, and the M key was a pref in terminal. I cannot figure out how to do it on my Ubuntu 10.10 computer though. There was no remap capslock that I could find under any of the three keyboard pref menu items, and there are no prefs under the terminal that I can find. Can someone advise? I want the windows key on the keyboard to be M, if that matters. tl;dr; Ubuntu 10.10: Map capslock as Ctrl and Windows key as Meta (emacs) Thanks! EDIT: Found Capslock under System - Prefs - Keyboard - Layouts - USA - Options - Ctrl Key Position - Make CapsLock an additional Ctrl

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  • How to disabled password authentication for specific users in SSHD

    - by Nick
    I have read several posts regarding restricting ALL users to Key authentication ONLY, however I want to force only a single user (svn) onto Key auth only, the rest can be key or password. I read How to disable password authentication for every users except several, however it seems the "match user" part of sshd_config is part of openssh-5.1. I am running CentOS 5.6 and only have OpenSSH 4.3. I have the following repos available at the moment. $ yum repolist Loaded plugins: fastestmirror repo id repo name status base CentOS-5 - Base enabled: 3,535 epel Extra Packages for Enterprise Linux 5 - x86_64 enabled: 6,510 extras CentOS-5 - Extras enabled: 299 ius IUS Community Packages for Enterprise Linux 5 - x86_64 enabled: 218 rpmforge RHEL 5 - RPMforge.net - dag enabled: 10,636 updates CentOS-5 - Updates enabled: 720 repolist: 21,918 I mainly use epel, rpmforge is used to the latest version (1.6) of subversion. Is there any way to achieve this with my current setup? I don't want to restrict the server to keys only because if I lose my key I lose my server ;-)

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  • Remove specific directory recursively in linux

    - by Webnet
    I accidentally deleted my .svn folder in the root directory on the site I'm working on. So I need to remove all .svn from this project, do a fresh checkout, then overwrite that checkout with what I have. Problem is, I'm not sure how to recursively delete directories in linux.

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  • Allowing directory view/traversal for a specific VirtualHost in Apache 2.2

    - by warren
    I have the following vhost configured: <VirtualHost *:80> DocumentRoot /var/www/myvhost ServerName myv.host.com ServerAlias myv.host.com ErrorLog logs/myvhost-error_log CustomLog logs/myvhost-access_log combined ServerAdmin [email protected] <Directory /var/www/myvhost> AllowOverride All Options +Indexes </Directory> </VirtualHost> The configuration appears to be correct from the apachectl tool's perspective. However, I cannot get a directory listing on that vhost: Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. The error log shows the following: [Wed Mar 07 19:23:33 2012] [error] [client 66.6.145.214] Directory index forbidden by Options directive: /var/www/****** update2 More recently, the following is now kicking-into the error.log: [Wed Mar 07 20:16:10 2012] [error] [client 192.152.243.233] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/error/noindex.html update3 Today, the following is getting kicked-out: [Thu Mar 08 14:05:56 2012] [error] [client 66.6.145.214] Directory index forbidden by Options directive: /var/www/<mydir> [Thu Mar 08 14:05:56 2012] [error] [client 66.6.145.214] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/error/noindex.html [Thu Mar 08 14:05:57 2012] [error] [client 66.6.145.214] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace. This is after modifying the vhosts.conf file thusly: <VirtualHost *:80> DocumentRoot /var/www/<mydir> ServerName myhost ServerAlias myhost ErrorLog logs/myhost-error_log CustomLog logs/myhost-access_log combined ServerAdmin admin@myhost <Directory "/var/www/<mydir>"> Options All +Indexes +FollowSymLinks AllowOverride All Order allow,deny Allow from all </Directory> </VirtualHost> What is missing? update 4 All subdirectories of the root directory do directory listings properly - it is only the root which cannot.

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  • Get the interface and ip address used to connect to a specific host (ip)

    - by umop
    I'm sure this has been asked and answered before, but I wasn't able to find it, so hopefully this will at least link someone to the right place. I want to find out my local interface and ip address used to reach a certain host. For instance, if I had 3 adapters connected to my box and they all three went to different networks, I'd like to know which of the three (specifically, its ip address) is used to reach my.local.intranet (in this case, it would be a vpn tunnel interface). I suspect this is a job for ifconfig or traceroute, but I haven't been able to find the correct switches. I'm running OSX 10.7 (Darwin) Thanks!

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  • Disable page cache on a specific page

    - by David Brunelle
    Hi, Not sure if I really am on the right forum, but if not, just tell me. I have a page that is coded in ASP (not .net) which is used to send email. We are currently having a problem in which the page seem to be sent twice sometime. Upon checking, we found out that those who have this problem are coming from big organisation, so it was suggested that their server might cache the file for some reason. I would like to know, is there a way in HTML (or ASP ) to prevent that from happening ? Or is it in IIS that we must set this up ? Thanks,

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