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  • Elevating Customer Experience through Enterprise Social Networking

    - by john.brunswick
    I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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  • AT&T U-verse 2Wire Router - Increase session table limit?

    - by caleban
    AT&T U-verse VDSL "fiber to the node" 24Mbit down / 3Mbit up 2Wire Router Model 3800HGV-B Software Version 6.1.9.24-enh.tm The 2Wire router appears to have a limit of 1024 TCP and UDP sessions. This limit appears to apply to all sessions regardless of any static IP, firewall off, DMZ plus, secondary router configurations. I've tried using the 2Wire router alone and also configuring the 2Wire static IP addressing, firewall off, DMZ plus, etc. setup along with my own pfSense router/firewall. Either way it appears I exceed the 1024 session limit and sessions start being reset. Running out of sessions isn't being caused by torrents or p2p etc. We're a business and our legitimate uses are exceeding this session limit. AT&T tells me it's not possible to bridge the router or increase or avoid the session table limit. I'm curious if anyone has found a way around either of these issues.

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  • Memory Stick Controller is not compatible with this version of Windows.

    - by nona urbiz
    I'm getting this error message in the Action Center on Windows 7, and I can't seem to solve it through Windows or through searches on Google: RICOH R5C592 PCI-CardBus/IEEE-1394/SD Card/Memory Stick Controller is not compatible with this version of Windows. Thanks for any help PS. I wasn't sure if you're allowed to post questions like this, about proprietary software, but I checked the FAQ and it seemed ok. Response: The URL I am told to visit it this but I can't tell which I should choose that I am originally presented with, or what to put in to select, as I am not sure what input it is referring to.

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  • Free Windows Azure event next Monday in London (29th March)

    - by Eric Nelson
    I just heard that we still have spaces for this event happening next week (29th March 2010). Whilst the event is designed for start-ups, I’m sure nobody would notice if you snuck in :-) Just keep it to yourself ;-) Register using invitation code: 79F2AB. Hope to see you there. The agenda is looking pretty swish: 09:00 – 09:30 Registration 09:30 - 10:15 Keynote  ‘I’ve looked at clouds from both sides now....’– John Taysom, Active Seed Investor 10:15 - 10:45   The Microsoft Vision for Cloud Computing – Steve Clayton, Director Software + Services, EMEA 10:45 - 11:00   Break 11:00 - 12:30 “Windows Azure in Real World” – hear from startups that have built their business around the Azure platform, moderated by Alistair Beagley, Azure UK Developer and Platform Lead 12:30 - 13:15 Lunch and networking  13:15 - 14:15  Breakout Tracks, moderated by our Azure Experts 1. Windows Azure Technical Overview - David Gristwood, Application Architect, Microsoft 2. SQL Azure Technical Overview – Eric Nelson, Application Architect, Microsoft 3. Commercial insight into Windows Azure and what this means for BizSpark Start-ups - Simon Karn, Commercial Lead, UK Windows Azure Incubation Team, Microsoft 14:15 - 14:30 Session change over 14:30 - 15:30   Breakout Tracks, moderated by our Azure Experts 1. SQL Azure Technical Overview (repeat) - Eric Nelson, Application Architect, Microsoft 2. Deep dive into Windows Azure – Neil Kidd, Architect, Microsoft Technology Centre 3. Lessons Learnt - Windows Azure in the Real World interactive session – Two customers hosted by Matt Deacon, Enterprise Architect, Microsoft 15:30 - 16:00 Break & Session change over 16:00 - 17:00 Breakout Tracks, moderated by our Azure Experts 1. PHP / Ruby on Azure Simon Davies, Architect, UK Windows Azure Incubation Team, Microsoft 2. Commercial insight into Windows Azure and what this means for BizSpark Start-ups (repeat) - Simon Karn, Commercial Lead, UK Windows Azure Incubation Team, Microsoft 3. Lessons Learnt - Windows Azure in the Real World interactive session #2 Two customers hosted by Matt Deacon, Enterprise Architect, Microsoft 17:00 - 18:00 Pitches and Judging 18:15 Wrap-up and close 18:15 - 20:00 Drinks & Networking

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  • Friday Fun: Play MineSweeper in Google Chrome

    - by Asian Angel
    Are you addicted to MineSweeper and love to play it when taking a break from work? Now you can add that mine sweeping goodness to Google Chrome with the Chrome MineSweeper extension. Find Those Mines! Once the extension has been installed simply click on the “Toolbar Button” to access the game (opens in a new tab). The “emoticons” at the top of the tab window indicate the difficulty level of game play available. Sometimes you can make quick progress in a short time with this game… Only to lose moments later. So you do have to plan your strategy out carefully. You will be surprised (or perhaps alarmed?) at just how quickly you get addicted to playing “just one more round”! Want a bigger challenge? Click on the “middle emoticon” to access a tougher level. The ultimate level…how much mine sweeping punishment are you up for?   Conclusion If you are a MineSweeper fan then this will be a perfect addition to your browser. For those who are new to this game then you have a lot of fun just waiting for you. Links Download the Chrome MineSweeper extension (Google Chrome Extensions) Similar Articles Productive Geek Tips How to Make Google Chrome Your Default BrowserPlay a New Random Game Each Day in ChromeEnable Vista Black Style Theme for Google Chrome in XPIncrease Google Chrome’s Omnibox Popup Suggestion Count With an Undocumented SwitchFriday Fun: Play 3D Rally Racing in Google Chrome TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? Change DNS servers on the fly with DNS Jumper Live PDF Searches PDF Files and Ebooks

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  • Don&rsquo;t use MySQL .net connector, here is why ?

    - by Anirudha
    Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/11/04/donrsquot-use-mysql-.net-connector-here-is-why.aspxIf you use .net mysql connector and all project new or old use different different version of Mysql .net connector then you need to upgrade it to latest (if you don’t use copy local=true for bin assembly). This is not the single problem happen to me.   In my case I use .net connector 6.7.4.0 and let’s see what happen to me after I start using it. 6.7.4.0 install register the mysql module in machine.config and it’s broke every software you haven’t deployed with Mysql.   Suppose for example I just create a website ( in webmatrix 3) put my index.cshtml and now see what it preview for me. This means I need to add the mysql.Web even I don’t use any kind of database. I need to do every asp.net mvc project no matter they use mysql. it’s problematic when we use older .net  mysql connector in some of my project.   If you have trouble like this simply use nuget and say Bye bye to this trouble.

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  • Running a small IPTV station

    - by nixterrimus
    I'm looking to run an iptv station for my dorm. I know I can serve multicast so that's not a problem. The station will serve out podcasts and other cc licensed content. The target endpoint is xbmc- a media center. So far I know that I need to serve an rtp stream over udp that's streaming an mpeg-4 avc main or high profile with aac ( or ac3 ?) audio. I've had some luck using vlc with vlm to stream but it seems limited. What are my other options?  Everything has to run on Linux- hopefully open source. How can I use playlists and not live streams? What are my software options?

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  • Selinux interfering with vboxwebsrv or phpvirtualbox

    - by Mike W
    I have a brand new installation of Fedora 18, with a brand new installation of Virtualbox 4.2. I have spent a painful few hours trying to get phpVirtualBox working. Apache 2.4 and PHP 5.4 are installed, along with the phpVirtualBox software. Attempting to access phpVirtualBox allowed me to login, but then I'd have a prolonged wait until an 'Error fetching HTTP headers' message appeared. Finally, I set SeLinux to permissive, and Bingo! things start to work. For some reason the SeLinux Troubleshooter isn't flagging any messages from SeLinux, I don't know what to look for now. This is a development box so I could leave SeLinux set to permissive but I will need to make this work in anger on the next project. My question, then, is this: What changes to SeLinux policies do I need to make to allow phpVirtualBox and vboxwebsrv to work together? If there's more information I can post that will assist I'll gladly post it - just let me know what it is.

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  • Server Security

    - by mahatmanich
    I want to run my own root server (directly accessible from the web without a hardware firewall) with debian lenny, apache2, php5, mysql, postfix MTA, sftp (based on ssh) and maybe dns server. What measures/software would you recomend, and why, to secure this server down and minimalize the attack vector? Webapplications aside ... This is what I have so far: iptables (for gen. packet filtering) fail2ban (brute force attack defense) ssh (chang default, port disable root access) modsecurity - is really clumsy and a pain (any alternative here?) ?Sudo why should I use it? what is the advantage to normal user handling thinking about greensql for mysql www.greensql.net is tripwire worth looking at? snort? What am I missing? What is hot and what is not? Best practices? I like "KISS" - Keep it simple secure, I know it would be nice! Thanks in advance ...

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  • Fix Firefox Not Scrolling with Up/Down Arrow Keys or Home/End Keys

    - by The Geek
    If you’ve encountered a problem where your Firefox installation no longer scrolls when you use the up or down arrow keys, and even the Home or End keys don’t work anymore, there’s an easy fix. When this problem happens, you’ll notice that moving the arrow keys around just moves the cursor around the page. Annoying! The problem is because you tripped the Caret Browsing feature at some point, and accidentally hit Yes. To fix this, you can just hit the F7 key again. Or, if you want to do it the about:config way, filter by accessibility.browsewithcaret and make sure it’s set to false. Remember, you can double-click on any boolean value to toggle between true and false. Similar Articles Productive Geek Tips Keyboard Ninja: Scrolling the Windows Command Prompt With Only the KeyboardShow Shortcut Keys in ScreenTips in Visual Studio 2003Show Shortcut Keys in ScreenTips in Visual Studio 2005Future Date a Post in Windows Live WriterDisable the Irritating Sticky / Filter Keys Popup Dialogs TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Need Help with Your Home Network? Awesome Lyrics Finder for Winamp & Windows Media Player Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad Hide Your Confidential Files Inside Images

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  • Better Embedded 2013

    - by Valter Minute
    Originally posted on: http://geekswithblogs.net/WindowsEmbeddedCookbook/archive/2013/07/30/better-embedded-2013.aspx On July 8th and 9th I had a chance to attend and speak at the Better Embedded 2013 conference in Florence. Visiting Florence is always a pleasure, but having a chance to attend to such an interesting conference and to meet Marco Dal Pino, Paolo Patierno, Mirco Vanini and many other embedded developers made those two days an experience to be remembered. I did two sessions, one on Windows Embedded Standard and “PCs” usage in the embedded world and another one on Android for Embedded devices, you can find the slides on the better embedded website: www.betterembedded.it. You can also find slides for many other interesting session, ranging from the .NET microframework to Linux Embedded, from QT Quick to software licenses. Packing many different resources about embedded systems in a conference was not easy but the result is a very nice mix of contents ranging from firmware development to cloud-based systems. This is a great way to have an overview of what’s new or interesting in embedded systems and to get great ideas about how to build your new device. Don’t forget to follow @Better_Embedded on twitter to not miss next year conference! Thanks to the better embedded team for having allowed me to use some of the official pictures in this blog post. You can find a good selection of those pictures (just to experience the atmosphere of the conference) on its Facebook page: http://dvlr.it/DHDB

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  • SQL SERVER – Standards Support, Protocol, Data Portability – 3 Important SQL Server Documentations for Downloads

    - by pinaldave
    I have been working with SQL Server for more than 8 years now continuously and I like to read a lot. Some time I read easy things and sometime I read stuff which are not so easy.  Here are few recently released article which I referred and read. They are not easy read but indeed very important read if you are the one who like to read things which are more advanced. SQL Server Standards Support Documentation The SQL Server standards support documentation provides detailed support information for certain standards that are implemented in Microsoft SQL Server. Microsoft SQL Server Protocol Documentation The Microsoft SQL Server protocol documentation provides technical specifications for Microsoft proprietary protocols that are implemented and used in Microsoft SQL Server 2008. Microsoft SQL Server Data Portability Documentation The SQL Server data portability documentation explains various mechanisms by which user-created data in SQL Server can be extracted for use in other software products. These mechanisms include import/export functionality, documented APIs, industry standard formats, or documented data structures/file formats. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Documentation, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • How can I troubleshoot Windows Media Player being unable to play videos?

    - by Billy ONeal
    I have a Windows Media Player installation which is behaving strangely. I know I have the correct codecs installed for a piece of video, because it is Windows Media Video because the Zune software plays it just fine this is a recent problem; this type of video played just fine a week ago, but I have been unable to isolate the change that borked things (and I have System Restore disabled because the space on this SSD is cramped as it is) When I try to view any video in Windows Media Player, the video does not play, and I just get this: and none of the media buttons have any effect. I have already tried the following: Uninstalling and reinstalling the KLite Codec Pack Uninstalling and reinstalling Windows Media Player via "Add or Remove Windows Features" Removing and allowing WMP to rebuild it's media library by erasing the %LOCALAPPDATA%\Microsoft\Windows Media directory. sfc /scannow How can I troubleshoot this problem?

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  • WinXP How to Tunnel LPT over USB

    - by Michael Pruitt
    I have a windows program that accesses a device connected to a LPT (1-3) 25 pin port. The communication is bidirectional, and I suspected the control lines are also accessed directly. I would like to migrate the device to a machine that does not have a LPT port. I saw the dos2usb software, but that takes the output (from a DOS program) and 'prints' it formatted for a specific printer. I need a raw LPT connection, and a cable that provides access to all the control signals. I do have a USB to 36-pin Centronics that may have the extra signals. I use it with a vinyl cutter that doesn't like most of the USB dongles. It comes up as USB001. Would adding and sharing a generic printer, then mapping LPT1 to the share get me closer? Would that work for a parallel port scanner? My preferred solution is a USB cable with a driver that will map it to LPT1, LPT2, or LPT3.

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  • Primary domain controller has crashed, secondary does not log in

    - by Hosm
    Hi everybody, I had a primary domain controller on machine A and a secondary one on machine B in my AD domain. Due to some hardware/software problems, I decided to migrate the role of primary domain controller to machine B. Unfortunately, machine A has totally crashed and does not boot. Now I can not even log in to machine B (which itself was a controller in the domain). I need to log into machine B then choose it as the primary controller. I already have synced DNS and AD info. when machine A was alive. Anyone can provide an idea?

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  • ArchBeat Link-o-Rama for 2012-06-19

    - by Bob Rhubart
    Discussion: Public, Private, and Hybrid Clouds A conversation about the similarities and differences between public, private, and hybrid clouds; the connection between cows, condos, and cloud computing; and what architects need to know in order to take advantage of cloud computing. (OTN ArchBeat Podcast transcript) InfoQ: Current Trends in Enterprise Mobility Interesting infographics that show current developments and major trends in enterprise mobility. Recap: EMEA User Group Leaders Meeting Latvia May 2012 Tom Scheirsen recaps the recent IOUC event in Riga. Oracle Fusion Middleware Summer Camps in Lisbon: Includes Advanced ADF Training by Oracle Product Management This is how IT people deal with the Summertime Blues. Enterprise 2.0 Conference: Building Social Business | Oracle WebCenter Blog Kellsey Ruppel shares a list of E2.0 conference sessions being presented by members of the Oracle community. Linux 6 Transparent Huge Pages and Hadoop Workloads | Structured Data Greg Rahn documents a problem. BPM Standard Edition to start your BPM project "BPM Standard Edition is an entry level BPM offering designed to help organisations implement their first few processes in order to prove the value of BPM within their own organisation." Troubleshooting ADF Security 11g Login Page Failure | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis takes a deep dive into one of the most common ADF 11g Security issues. It's Alive! - The Oracle OpenWorld Content Catalog It's what you’ve been waiting for—the central repository for information on sessions, demos, labs, user groups, exhibitors, and more. 5 minutes or less: Indexing Attributes in OID | Andre Correa Fusion Middleware A-Team blogger Andre Correa offers help for those who encounter issues when running searches with LDAP filters against OID (Oracle Internet Directory). Condos and Clouds: Thinking about Cloud Computng by Looking at Condominiums | Pat Helland In part two of the OTN ArchBeat Podcast Public, Private, and Hybrid Clouds, Oracle Cloud chief architect Mark Nelson mentions an analogy by Pat Helland that compares condos to cloud computing. After some digging I found the October 2011 presentation in which Helland explains that analogy. Thought for the Day "I have always found that plans are useless, but planning is indispensable." — Dwight Eisenhower (October 14, 1890 – March 28, 1969) Source: Quotes for Software Engineers

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  • Gmail & yahoo - offline mail viewer for mac osx

    - by sagar
    Hello ! Every one. My question are divided into two parts ----------------------- 1 ---------------------------- I am having a difficulty regarding receiving my mails. I have 3 gmail accounts & 1 yahoo account. In windows, I use Microsoft outlook or microsoft outlook express. But In mac is there any inbuilt software for it ? If not, is that any freely available mail client for mac osx ? ----------------------- 2 ---------------------------- One more thing, My system administrators has banned regular gmail & yahoo sites. Means I can't use gmail or yahoo site for mailing. Ok. I don't want to break my office rules - but what about my mails on gmail & yahoo, they are really very important for me. Means that - I just want to access incoming mails nothing more than that.

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  • Numerous Unexpected Obstacles Ruining any Project Plans

    - by Libor
    I am working as software developer and struggling with this problem time and time again for almost thirteen years. There seems not to be any way out of the following problem. And it happens with small projects as well. For example, I plan to write an extension for Microsoft Visual Studio. I dowload learning materials, get some book on the topic and allocate time for learning and development. However, during the development, many seemingly trivial problems arise, for example: Why the script refuses to delete the file? Why Visual Studio does not register the extension? (after two days) OK, it registers it, but now it got broken. How to fix it? each of these "small" obstacles usually take 1-5 days to resolve and the project finally consumes several times more man-hours than planned. Maybe it happens only because I am working on Microsoft platform and many of their Frameworks and architectures are bit confusing and badly documented. I would like to have most problems resolved by finding answer in a book or official documentation (MSDN), but the only answer I usually find is on some weird forum or personal blog googled after desperately searching for any relevant information on the topic. Do you have the same struggles? Do you have techniques on how to prevent these problems? I was thinking of simply multiplying projected time for a given project by some factor, but this does not help. Some projects get done briskly and some take months and the guiding factor here are these small "glitches" which take programmers whole weeks to resolve. I have to admit that lots of these obstacles demoralizes me and drains me of focus and joy of work (who likes to get back to work when he have to resolve some stupid registry problem or weird framework bug instead of doing creative work?) After the project is finally done, I am feeling like dying from thousand cuts.

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  • When Installing Oracle Client 11.1.0.7 can I use a common directory for Oracle Base?

    - by Anders
    I am trying to install Oracle Client 11.1.0.7 on a Windows Server 2008 64-bit. To some this might not be rocket science but I can't understand what the options under the install screen "Specify Home Details" mean. The defaults given suggest that I use Oracle Base and install software under my own account name. It also suggests that each user should have a separate Oracle Base. This seems counter intuitive to me. I am doing a server install after all. All I want to use the installation for is to connect to an Oracle Database from Reporting Services. Can I safely ignore this and just accept the defaults? What are the implications if I change the location to a common directory?

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  • HPET for x86 BSP (how to build it for WCE8)

    - by Werner Willemsens
    Originally posted on: http://geekswithblogs.net/WernerWillemsens/archive/2014/08/02/157895.aspx"I needed a timer". That is how we started a few blogs ago our series about APIC and ACPI. Well, here it is. HPET (High Precision Event Timer) was introduced by Intel in early 2000 to: Replace old style Intel 8253 (1981!) and 8254 timers Support more accurate timers that could be used for multimedia purposes. Hence Microsoft and Intel sometimes refers to HPET as Multimedia timers. An HPET chip consists of a 64-bit up-counter (main counter) counting at a frequency of at least 10 MHz, and a set of (at least three, up to 256) comparators. These comparators are 32- or 64-bit wide. The HPET is discoverable via ACPI. The HPET circuit in recent Intel platforms is integrated into the SouthBridge chip (e.g. 82801) All HPET timers should support one-shot interrupt programming, while optionally they can support periodic interrupts. In most Intel SouthBridges I worked with, there are three HPET timers. TIMER0 supports both one-shot and periodic mode, while TIMER1 and TIMER2 are one-shot only. Each HPET timer can generate interrupts, both in old-style PIC mode and in APIC mode. However in PIC mode, interrupts cannot freely be chosen. Typically IRQ11 is available and cannot be shared with any other interrupt! Which makes the HPET in PIC mode virtually unusable. In APIC mode however more IRQs are available and can be shared with other interrupt generating devices. (Check the datasheet of your SouthBridge) Because of this higher level of freedom, I created the APIC BSP (see previous posts). The HPET driver code that I present you here uses this APIC mode. Hpet.reg [HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Hpet] "Dll"="Hpet.dll" "Prefix"="HPT" "Order"=dword:10 "IsrDll"="giisr.dll" "IsrHandler"="ISRHandler" "Priority256"=dword:50 Because HPET does not reside on the PCI bus, but can be found through ACPI as a memory mapped device, you don't need to specify the "Class", "SubClass", "ProgIF" and other PCI related registry keys that you typically find for PCI devices. If a driver needs to run its internal thread(s) at a certain priority level, by convention in Windows CE you add the "Priority256" registry key. Through this key you can easily play with the driver's thread priority for better response and timer accuracy. See later. Hpet.cpp (Hpet.dll) This cpp file contains the complete HPET driver code. The file is part of a folder that you typically integrate in your BSP (\src\drivers\Hpet). It is written as sample (example) code, you most likely want to change this code to your specific needs. There are two sets of #define's that I use to control how the driver works. _TRIGGER_EVENT or _TRIGGER_SEMAPHORE: _TRIGGER_EVENT will let your driver trigger a Windows CE Event when the timer expires, _TRIGGER_SEMAPHORE will trigger a Windows CE counting Semaphore. The latter guarantees that no events get lost in case your application cannot always process the triggers fast enough. _TIMER0 or _TIMER2: both timers will trigger an event or semaphore periodically. _TIMER0 will use a periodic HPET timer interrupt, while _TIMER2 will reprogram a one-shot HPET timer after each interrupt. The one-shot approach is interesting if the frequency you wish to generate is not an even multiple of the HPET main counter frequency. The sample code uses an algorithm to generate a more correct frequency over a longer period (by reducing rounding errors). _TIMER1 is not used in the sample source code. HPT_Init() will locate the HPET I/O memory space, setup the HPET counter (_TIMER0 or _TIMER2) and install the Interrupt Service Thread (IST). Upon timer expiration, the IST will run and on its turn will generate a Windows CE Event or Semaphore. In case of _TIMER2 a new one-shot comparator value is calculated and set for the timer. The IRQ of the HPET timers are programmed to IRQ22, but you can choose typically from 20-23. The TIMERn_INT_ROUT_CAP bits in the TIMn_CONF register will tell you what IRQs you can choose from. HPT_IOControl() can be used to set a new HPET counter frequency (actually you configure the counter timeout value in microseconds), start and stop the timer, and request the current HPET counter value. The latter is interesting because the Windows CE QueryPerformanceCounter() and QueryPerformanceFrequency() APIs implement the same functionality, albeit based on other counter implementations. HpetDrvIst() contains the IST code. DWORD WINAPI HpetDrvIst(LPVOID lpArg) { psHpetDeviceContext pHwContext = (psHpetDeviceContext)lpArg; DWORD mainCount = READDWORD(pHwContext->g_hpet_va, GenCapIDReg + 4); // Main Counter Tick period (fempto sec 10E-15) DWORD i = 0; while (1) { WaitForSingleObject(pHwContext->g_isrEvent, INFINITE); #if defined(_TRIGGER_SEMAPHORE) LONG p = 0; BOOL b = ReleaseSemaphore(pHwContext->g_triggerEvent, 1, &p); #elif defined(_TRIGGER_EVENT) BOOL b = SetEvent(pHwContext->g_triggerEvent); #else #pragma error("Unknown TRIGGER") #endif #if defined(_TIMER0) DWORD currentCount = READDWORD(pHwContext->g_hpet_va, MainCounterReg); DWORD comparator = READDWORD(pHwContext->g_hpet_va, Tim0_ComparatorReg + 0); SETBIT(pHwContext->g_hpet_va, GenIntStaReg, 0); // clear interrupt on HPET level InterruptDone(pHwContext->g_sysIntr); // clear interrupt on OS level _LOGMSG(ZONE_INTERRUPT, (L"%s: HpetDrvIst 0 %06d %08X %08X", pHwContext->g_id, i++, currentCount, comparator)); #elif defined(_TIMER2) DWORD currentCount = READDWORD(pHwContext->g_hpet_va, MainCounterReg); DWORD previousComparator = READDWORD(pHwContext->g_hpet_va, Tim2_ComparatorReg + 0); pHwContext->g_counter2.QuadPart += pHwContext->g_comparator.QuadPart; // increment virtual counter (higher accuracy) DWORD comparator = (DWORD)(pHwContext->g_counter2.QuadPart >> 8); // "round" to real value WRITEDWORD(pHwContext->g_hpet_va, Tim2_ComparatorReg + 0, comparator); SETBIT(pHwContext->g_hpet_va, GenIntStaReg, 2); // clear interrupt on HPET level InterruptDone(pHwContext->g_sysIntr); // clear interrupt on OS level _LOGMSG(ZONE_INTERRUPT, (L"%s: HpetDrvIst 2 %06d %08X %08X (%08X)", pHwContext->g_id, i++, currentCount, comparator, comparator - previousComparator)); #else #pragma error("Unknown TIMER") #endif } return 1; } The following figure shows how the HPET hardware interrupt via ISR -> IST is translated in a Windows CE Event or Semaphore by the HPET driver. The Event or Semaphore can be used to trigger a Windows CE application. HpetTest.cpp (HpetTest.exe)This cpp file contains sample source how to use the HPET driver from an application. The file is part of a separate (smart device) VS2013 solution. It contains code to measure the generated Event/Semaphore times by means of GetSystemTime() and QueryPerformanceCounter() and QueryPerformanceFrequency() APIs. HPET evaluation If you scan the internet about HPET, you'll find many remarks about buggy HPET implementations and bad performance. Unfortunately that is true. I tested the HPET driver on an Intel ICH7M SBC (release date 2008). When a HPET timer expires on the ICH7M, an interrupt indeed is generated, but right after you clear the interrupt, a few more unwanted interrupts (too soon!) occur as well. I tested and debugged it for a loooong time, but I couldn't get it to work. I concluded ICH7M's HPET is buggy Intel hardware. I tested the HPET driver successfully on a more recent NM10 SBC (release date 2013). With the NM10 chipset however, I am not fully convinced about the timer's frequency accuracy. In the long run - on average - all is fine, but occasionally I experienced upto 20 microseconds delays (which were immediately compensated on the next interrupt). Of course, this was all measured by software, but I still experienced the occasional delay when both the HPET driver IST thread as the application thread ran at CeSetThreadPriority(1). If it is not the hardware, only the kernel can cause this delay. But Windows CE is an RTOS and I have never experienced such long delays with previous versions of Windows CE. I tested and developed this on WCE8, I am not heavily experienced with it yet. Internet forum threads however mention inaccurate HPET timer implementations as well. At this moment I haven't figured out what is going on here. Useful references: http://www.intel.com/content/dam/www/public/us/en/documents/technical-specifications/software-developers-hpet-spec-1-0a.pdf http://en.wikipedia.org/wiki/High_Precision_Event_Timer http://wiki.osdev.org/HPET Windows CE BSP source file package for HPET in MyBsp Note that this source code is "As Is". It is still under development and I cannot (and never will) guarantee the correctness of the code. Use it as a guide for your own HPET integration.

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  • Backup strategy for Windows Server 2008 R2 and Hyper-V

    - by winserveradmin
    I am in the process of planning a Hyper-V deployment with SCVMM 2008 R2. I have several VMs on VMWare Player (temporary solution) for stuff like Sharepoint 2007, 2010, and a couple of other server apps. I want to develop a resilient backup plan for this. On the software side, Data Protection Manager 2010 will support all of the server apps I run (sQL Server 2008 R2, Sharepoint, Exchange, etc). But on the hardware side (storage), what is the best way to go? Drobo seems to have issues with Hyper-V juding by a few threads on here and doesn't support DPM 2010 (which is in beta anyway) but not even the 2007 version (see http://www.drobo.com/support/best_practices.php). What storage device would work well? Do I need a home server or just an external usb drive? Capacity wise, 2tb will probably be best so I can have a small archive and implement a round-robin system. Thanks

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  • Keyboard locking up in Visual Studio 2010

    - by Jim Wang
    One of the initiatives I’m involved with on the ASP.NET and Visual Studio teams is the Tactical Test Team (TTT), which is a group of testers who dedicate a portion of their time to roaming around and testing different parts of the product.  What this generally translates to is a day and a bit a week helping out with areas of the product that have been flagged as risky, or tackling problems that span both ASP.NET and Visual Studio.  There is also a separate component of this effort outside of TTT which is to help with customer scenarios and design. I enjoy being on TTT because it allows me the opportunity to look at the entire product and gain expertise in a wide range of areas.  This week, I’m looking at Visual Studio 2010 performance problems, and this gem with the keyboard in Visual Studio locking up ended up catching my attention. First of all, here’s a link to one of the many Connect bugs describing the problem: Microsoft Connect I like this problem because it really highlights the challenges of reproducing customer bugs.  There aren’t any clear steps provided here, and I don’t know a lot about your environment: not just the basics like our OS version, but also what third party plug-ins or antivirus software you might be running that might contribute to the problem.  In this case, my gut tells me that there is more than one bug here, just by the sheer volume of reports.  Here’s another thread where users talk about it: Microsoft Connect The volume and different configurations are staggering.  From a customer perspective, this is a very clear cut case of basic functionality not working in the product, but from our perspective, it’s hard to find something reproducible: even customers don’t quite agree on what causes the problem (installing ReSharper seems to cause a problem…or does it?). So this then, is the start of a QA investigation. If anybody has isolated repro steps (just comment on this post) that they can provide this will immensely help us nail down the issue(s), but I’ll be doing a multi-part series on my progress and methodologies as I look into the problem.

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  • For Oracle's JD Edwards Customers--IT's Getting Better All The Time

    - by Oracle Accelerate for Midsize Companies
    By Jim Lein, Programs Management Sr. Principal, Oracle Midsize Programs. The annual JD Edwards Oracle Profit Magazine Special Edition was released this week. Look for the print copy in your mailbox or access the online version here. I entered the software industry when I joined JD Edwards in 1999. The next six years were a wild roller coaster ride for employees, partners, and--most unfortunately--for many of our customers. (Not entirely my fault BTW). In this Special Edition, I immediately gravitated to Aaron Lazenby's interview with Lyle Ekdahl, Group VP and General Manager of Oracle JD Edwards, "Better All The Time".  I met Lyle in 2003 when he joined PeopleSoft to guide JD Edwards' CRM development. He dropped by my cube (it was a double-wide cube, mind you) to explain his strategy. It was an intense first impression. Passionate, competent, personable. From my discussions with partners and customers, it is clear that for Oracle's JD Edwards customers it is getting better all the time. Now I've got that darn Beatle's song stuck in my head...

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  • Cross platform support for network attached USB hubs?

    - by larsks
    I am looking at network-attached USB hubs in order to run licensed software in a virtualized environment when hardware dongles are required. Are there any solutions that will work with both Linux and Windows? Most of the dedicated devices -- such as the Zonet ZUH2214 or the (oddly expensive) Digi AnywherUSB/2 -- appear to be Windows-only. Linux has the the USB/IP project, for which there appear to be Windows drivers, but the last "News" post on the site was in 2007, so I'm not entirely confident about the viability of the project. Has anyone out there found a solution that will work well in both environments?

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  • Print server not being recognized after switching router and upgrading to 64 bit

    - by picardo
    I recently upgraded Windows 7 from 32 bit to 64 bit. I also switched my router from a very old model of Netgear to TP-Link. Before these updates, I had been using a USB print server by IOGear. After the updates, I took care to reinstall the drivers for both the print server and the printer, and picked the option to install a printer via TCP/IP, but no matter what I did, the driver software couldn't locate the print server on my network. I hit refresh, restarted my machine, turned off the firewalls and tried again. Still nothing. I'm at my wit's end. What else is left to try? Edit: More info. The print server is connected to the router via LAN line. The computer is connected to the router with a wireless connection.

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