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• Inexpensive Remote Assistance software?

  - by Jess

  Any recommendations for Remote Assistance software that does not require firewall modification for clients? To assist client with software problems and perform training, we currently use a tool called Remote Helpdesk to connect to their computers and guide them through the process. This tool was pretty cheap (~$400 onetime for 3 support staff), and worked great - the client's PC actually initiates the connection to us, so there's never any firewall issues (vs. Remote Desktop, VNC software, or many other similar tools). Unfortunately, the product doesn't work well with 64-bit O/S's and Vista in general (slows down by a factor of 10 or so). I am looking for alternatives that provide the same reverse connection capabilities to avoid firewall issues. The only solution I've found is WebEx's Remote Support, which is WAY too expensive ($449/month for us). Thanks for all the assistance!

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• Windows server 2008 issue

  - by Matt Fitz

  We have 2 domains “pdc1” and “devkc” both are windows 2000 Active Directory domains with a 2-way trust relationship in place., has been this way for years. All of our developer machines are joined to the “devkc” domain but the users log into there accounts on the “pdc1” domain. This all works fine with Windows XP, 2000 and 2003 server. However with Windows Server 2008 the users can only log into the “devkc” domain that the machine is joined to, they can not log into the “pdc1” domain. The following error results: "The security database on this server does not have a computer account for this workstation trust relationship” Any ideas would be greatly appreaciated Thanks Matt Fitz

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• Is there a way to make Apple Mail work well with Exchange server calendar?

  - by Joshua Frank

  My office uses Macs, but most of our clients use Windows and Outlook. Whenever people send invitations from Apple Mail to a Windows/Outlook machine, the invitations are garbled and look nothing like the nicely formatted invitations that Outlook people are used to. We also have no tools to view shared calendars, so we can choose mutually open time slots, and other useful calendar features that Outlook has and Apple Mail seems not to. So is there a plugin or third party program that will give Apple Mail the nice calendar features of Outlook? (By the way, I've looked into actually buying Outlook for Mac, and the pricing is kind of prohibitive, because you MUST buy the whole Office Suite, which we already have, there's no upgrade path, and there's no volume discounting.)

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• Not able to find IIS Manager and enable IIS in Windows7 Home Basic

  - by Akshay

  I enabled IIS services in the add/remove windows components. However, when i want to open the manager, the IIS Manager does not appear under the administrative tools on the control panel. If i type the shortcut "inetmgr" into the run block it doesn't find it. However, i know the service installed correctly. It is a very frustrating problem since everyone says find it here or here but no one gives any help on what to do if is doesn't appear in the said locations at all. Can anyone please help me? The system i am using is Windows 7 home basic. The service installed correctly but i cannot find the IIS Manager.

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• Solarwinds SDK/customisation

  - by Shane

  Hi, Sorry if this is the wrong place to post, but it is a hybrid serverfault/stackoverflow question. I've been directed to take a look at Solarwinds, which is an excellent network monitoring solution, for an internal project. Basically we want to write our own panel to display information custom to our network infrastructure. Has anyone done anything like this, or know if there is a plugin SDK giving developer access? [edit:] Also, if anyone knows of any other Solarwinds-type open source network solutions, please let me know. Cheers, Shane

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• Bulk Email Verification Tool

  - by JoefrshnJoeclean

  I'm looking for a bulk email validation tool to parse a list of 60K email addresses. Our company sends out 8 Million email newsletters a month via our mailing list software - MDAEMON. MDAEMON ships with a bad email address validator but I'm not quite comfortable with its results as it captures returned email addresses with SMTP errors of 500 and above. (We want to keep emails that return a Full Mailbox error or bounce backs that see us as SPAM) To further prune the list, we use Advanced Email Verifier. But I tested a random sample of this list and found a couple emails to be valid. Since our company relies heavily on traffic from our newsletters, I am wondering what other Windows-based bulk email verifier tools are out there?

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• Wireless AP Placement and Digramming

  - by Matt Simmons

  I'm trying to research the best placement of wireless APs in a given space, and I'm running into problems in gathering information. I found (what I thought was) a great source in this tech republic article: http://techrepublic.com.com/5206-6230-0.html?forumID=82&threadID=163120 While this diagram seems detailed and overall very informative, there were a lot of comments talking about how it was lacking in things like "wire racks, microwaves, concrete walls, motors..." etc. Maybe I'm rash, but I just sort of looked around my office (which is, albeit, somewhat smaller than the one diagrammed), and went "uhhh, there", and hooked up the AP. It seems to cover everywhere. I imagine if my office quadrupled in size, I'd logically divide it up and put four APs in, with a similar amount of thought devoted to each. So, suppose I had a much more complex office. What tools (both diagramming and surveying) do you use to plan your AP placement?

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• Wireless AP Placement and Digramming

  - by Matt Simmons

  I'm trying to research the best placement of wireless APs in a given space, and I'm running into problems in gathering information. I found (what I thought was) a great source in this tech republic article: http://techrepublic.com.com/5206-6230-0.html?forumID=82&threadID=163120 While this diagram seems detailed and overall very informative, there were a lot of comments talking about how it was lacking in things like "wire racks, microwaves, concrete walls, motors..." etc. Maybe I'm rash, but I just sort of looked around my office (which is, albeit, somewhat smaller than the one diagrammed), and went "uhhh, there", and hooked up the AP. It seems to cover everywhere. I imagine if my office quadrupled in size, I'd logically divide it up and put four APs in, with a similar amount of thought devoted to each. So, suppose I had a much more complex office. What tools (both diagramming and surveying) do you use to plan your AP placement?

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• How to remove password protection from compressed files

  - by Mehper C. Palavuzlar

  This has always been a problem for me for a long time. Let's see if any SuperUser can solve this: I have a directory in which there are lots of password protected .RAR files of which I know the passwords. I want to remove the password protection from all of them without extracting the contents. Since each file is larger than 1 GB, decompressing & then recompressing without password encryption is not a good option for me. How can I easily do that? I'm using WinRAR 3.80 on Win7. Any other 3rd party tools are welcomed.

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• Installing PHP extensions on Linux

  - by EmmyS

  Please bear with me; I'm a developer, not a server admin. My company wants to explore using Magento. They've handed me a pre-configured Linux server with apache and PHP installed, but when I try to run the Magento setup, it tells me that there are PHP extensions that need to be loaded. I can edit the php.ini file, but have no idea where to get the extensions or how to install them, and there's no one here who knows, either. Can anyone give me a hand? I need the PDO_MySQL, mcrypt, and GD extensions. I've searched and found sites that talk about downloading from the terminal and compiling code, but it's all way over my head. Is there an easy way to do this?

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• Measuring 'total bytes written' under Linux

  - by badnews

  We're quite interested in exploring the possibility of using SSD drives in a server environment. However, one thing that we need to establish is expected drive longevity. According to this article manufacturer's are reporting drive endurance in terms of 'total bytes written' (TBW). E.g. from that article a Crucial C400 SSD is rated at 72TB TBW. Do any scripts/tools exist under the Linux ecosystem to help us measure TBW? (and then make a more educated decision on the feasibility of using SSD drives)

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• How can I connect JConsole to WebLogic using the WL SSL Listen Port

  - by Mircea Vutcovici

  I would like to be able to use JConsole on remote WebLogic servers via the multiplexer port on SSL. Is it possible this without doing any configuration changes WebLogic? Only by adding some jars (e.g. wljmxclient.jar) or parameters to JConsole. I've tried with variations of the following command without success: $JAVA_HOME/bin/jconsole -J-Djava.class.path=$JAVA_HOME/lib/jconsole.jar:\ $JAVA_HOME/lib/tools.jar:$WL_HOME/server/lib/wljmxclient.jar \ -J-Djmx.remote.protocol.provider.pkgs=weblogic.management.remote -debug \ service:jmx:rmi:///jndi/iiop://server_name:7441/jmxrmi I think that one of the problem is that the SSL is not enabled in JConsole.

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• Is there a Windows equivalent of Unix 'CPU steal time'?

  - by Steffen Opel

  In order to assess performance monitoring accuracy on virtualization platforms, the CPU steal time has become an increasingly relevant metric - see EC2 monitoring: the case of stolen CPU for an instructive summary in the context of Amazon EC2 and IBM's paper on CPU time accounting for a more in-depth technical explanation (including illustrations) of the concept: Steal time is the percentage of time a virtual CPU waits for a real CPU while the hypervisor is servicing another virtual processor. Accordingly, it is exposed in most related Unix/Linux monitoring tools nowadays - see e.g. columns %steal or st in sar or top: st -- Steal Time The amount of CPU 'stolen' from this virtual machine by the hypervisor for other tasks (such as running another virtual machine). I've been unable to figure out how to capture the same metric on Windows though, is this possible already? (Ideally for the Windows 2008 Server R2 AMIs on EC2 and via a respective Windows Performance Counters of course.)

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• Unable to access local network when Cisco VPN client is connected

  - by bryanroth

  I'm a developer and don't have much networking expertise, so bear with me. I'm using the Cisco VPN Client 5.0.02.0090 to connect to my work's VPN that way I can RDP into my work computer. Once connected, I can't ping anything on the local network once connected to the VPN thus I am unable to access my work's network. This used to work about two weeks ago but abruptly stopped working today. However, I have the Cisco VPN Client installed on my laptop and I am able to ping and RDP into my work computer from there. Both my desktop and laptop computers are connected to the same router at home. I have tried the following so far: Rebooted my computer Reinstalled VPN client Updated NIC drivers Disabled firewall Opened up ports 500, 4500, and 10000 Any help would be much appreciated. Thanks!

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• How to find and diagnose poorly-performing Firefox addins?

  - by Scott Bilas

  I use a lot of addins in my Firefox. One of them is causing periodic freezes when watching video. Super annoying. Aside from doing a binary search of disabling addins to narrow down the problem (which would take a very long time due to frequency of the freezes), are there any other options? If the problem came from the native app, then I'd just load up a profiler and see where the time is going. But it's all in Javascript. Are there any tools that exist to help figure this out? Maybe some instrumentation I can throw on a few key source files in a local build to help diagnose the problem?

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• Apache doesn't start on Windows XP Professional SP3

  - by Justin Edwards

  I have XAMPP installed on my PC, and it works fine. Every service starts fine except Apache. I went to Services in Administrative Tools, and tried to start it from there, without success. I tried XAMPP Shell to run Apache by typing: xampp_cli start apache. That didn't work, either. I also tried reinstallling XAMPP, turning my computer off/on, restoring the registry from when I first installed XAMPP when Apache worked but still, nothing changed. Any ideas as to what could be causing this problem?

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• Suggestions for SOHO networking gear

  - by jakemcgraw

  I'm a software developer in my day to day job but have landed a contract position to spec out and install the computer equipment for a small office. Ease of use (easy installation, low maintenance and good support) is priority number one, it supersedes price by a wide margin. The installation we had in mind would support up to ten workstations. I was originally going to go with Netgear hardware for firewall, switch duties: Firewall: NETGEAR UTM25-100NAS Switch:NETGEAR GS724T but have been told Sonicwall firewalls are easier to configure. So, sysadmins, if ease of use was priority number one, what hardware would you purchase for firewall, switch duties?

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• How do I copy/clone a dynamic disk in Windows 7?

  - by PP

  I have some dynamic disks (or "partitions" but they are not really partitions) that I want to copy onto spare hard drives. I tried using gpartd (and fdisk for that matter) from a linux live disc. All it saw was hard drives with only one partition encasing the whole hard drive. So gpartd/fdisk is incapable of identifying the dynamic "partitions" and allowing me to copy them. Any tools that can be used to clone/copy a dynamic "partition"? (I'm open to commercial software suggestions if they can do the job).

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• What proportion of DBA skills are platform-independent?

  - by Arkaaito

  Problem: we've grown to the point where we need a real DBA. Real DBAs are hard to find. Possible solution: I know someone with extensive experience (currently working on MSSQL) who is looking for a new DBA job. He might be willing to consider working for a MySQL shop (I haven't asked). Snag: I don't know to what extent MSSQL DBA skills map to MySQL DBA skills. I'm a developer, so I know enough about MySQL to develop apps which use it (including the basic performance-tuning, index selection, etc.), do schema design, and perform simple utility tasks (backup with mysqldump, scripting, etc.). I don't know anything about MSSQL. Nor do I actually know much about the boundaries of the DBA role. Can anyone with more experience - perhaps as a DBA - weigh in on this? Are there enough similarities between MSSQL and MySQL that it's worth asking a MSSQL DBA if he'd be interested in applying for a MySQL position?

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• How to remove the Firefox default homepage?

  - by user31788

  Hi, I am using Win 7 64 bit with Firefox as my web browser. Whenever I double click on the FF icon to open my firefox, there would be a chinese website, loading as a tab on my FF. I have checked on my setting for startup homepage for FF under the Tools > Options, it was set to Google as my default page. Can anyone please advise how can I remove the disturbing chinese website from loading on my ff everytime I open my firefox? Thank you very much.

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• How can I limit my data usage over tethering on Windows?

  - by Casebash

  The excess data charges if I go over my tethering data limit are ridiculously. Fennec already stated the question well. Because of this, and on general principle, I'd like to have some tools which permit me to do things like: Monitor the amount of bandwidth that I've used I think I can do this from Sprint too, but on-the-computer is nice too on-the-computer gives me a possibility of breaking it down by application See what sort of programs are using the Internet connection I could use, like, Wireshark, but that's a bit too micro-level to be practical Keep those programs, and the operating system, from doing things like "downloading an operating system update" while on the mobile hotspot Related I want to monitor and limit OS X's data transfer while I'm tethering via my iPhone

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• HTTP Headers - need to check OPTIONS

  - by chris

  I've received the results of a pen test and there is some unwanted exposure in the HTTP OPTIONS where the fact that Frontpage Server Extensions was available (now removed) was reported. I need to run a check on the OPTIONS to see whether it has been removed. The test output from the report is below, I need to recreate it to establish that it has gone but don't know how to check the OPTIONS, I can only find tools that seem to check the "HEAD / HTTP/1.1". Does anyone know how to test this - I'm running a Windows environment? Many thanks OPTIONS / HTTP/1.1 Host: www.website.com HTTP/1.1 200 OK Allow: OPTIONS, TRACE, GET, HEAD Content-Length: 0 Server: Microsoft-IIS/6.0 Public: OPTIONS, TRACE, GET, HEAD, POST MS-Author-Via: MS-FP/4.0 X-Powered-By: ASP.NET MicrosoftOfficeWebServer: 5.0_Pub Date: Fri, 01 Feb 2010 16:09:15 GMT

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• Sleep/Suspend and WOL on FreeNAS

  - by Timothy R. Butler

  I am trying to figure out how to get FreeNAS 8 to sleep when inactive and, ideally, wake on lan activity (or, less ideally, wake on a WOL magic packet). However, as I've tried to search for information on how to do this, almost all discussions seem to be centered on FreeNAS 7. Also, the tools included in FreeBSD to do this seem to be missing (i.e. acpiconf, etc.). Is there a way to get FreeNAS 8 to sleep and wake so that I don't have to leave the server running all the time? Given its usage level, it seems a waste to have the server running constantly.

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• Edirol UA-25 driver on Windows 8 Preview

  - by ETFairfax

  I've installed Windows 8 developer preview on a laptop and everything is working apart from my external sound card. The sound card in question is this one, and I've tried downloading and installing the Window 7 drivers from here but no joy so far. As per the instructions I remove the USB cable from the port. I then run setup.exe and (which I have set to run in Windows 7 compatibility mode). It starts doing it's stuff then says "Please insert the USB cable and wait"......that's where things stop! Nothing happens. I don't even here the "ding-dong" of the USB device being recoginised. Obviously I realise that the drivers are for windows 7 and not 8, but was hoping that someone would be able to crowbar it to work!!! Any tips appreciated. Thanks

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• Is there a blog tool with support for tagging posts, only displaying posts with certain combinations

  - by Philip

  What I want: A blog. I can tag posts, e.g. "A" or "B" or "all," and then you can either 1) click to only view posts tagged "A" or "all" or 2) even more ideally, I can set it so you automatically see posts tagged "A" or "all" when you log in. LaTeX support--I can type in LaTeX in the editor and it will show the math properly. No anonymous anything--must sign up and be logged in to view and comment Not as important, but convenient: Admin controls, e.g. detailed statistics, see who posts or views what when, control who posts / views, etc. Hosting: Ideally, if there's some software I can install on "my" own server, that would be ideal. But if we can't host it, it'd still be good to find some free (or maybe even paid) service elsewhere that would host the blog if it provided those tools. Any thoughts? I have no experience with this. Thanks!

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