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• Live chat solutions

  - by Lèse majesté

  What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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• Is what someone publishes on the Internet fair game when considering them for employment as a programmer?

  - by Jon Hopkins

  (Originally posted on Stack Overflow but closed there and more relevant for here) So we first interviewed a guy for a technical role and he was pretty good. Before the second interview we googled him and found his MySpace page which could, to put it mildly, be regarded as inappropriate. Just to be clear there was no doubt that it was his page (name, photos, matching biographical information and so on). The content was entirely personal and in no way related to his professional abilities or attitude. Is it fair to consider this when thinking about whether to offer them a job? In most situations my response would be what goes on in someone's private life is their own doing. However for anyone technical who professes (implicitly or explicitly) to understand the Internet and the possibilities it offers, is posting things in a way which can so obviously be discovered a significant error of judgement? EDIT: Clarification - essentially it was a fairly graphic commentary on porn (but of, shall we say, a non-academic nature). I'm actually more interested in the general concept than the specific incident as it's something we're likely to see more in the future as people put more and more of themselves on-line. My concerns are not primarily about him and how he feels about such things (he's white, straight, male and about the last possible victim of discrimination on the planet in that sense), more how it reflects on the company that a very simple search (basically his name) returns these things and that clients may also do it. We work in a relatively conservative industry.

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• Which shopping cart / ecommerce platform to choose?

  - by fabien7474

  I need to build an ecommerce website within a tight budget and schedule. Of course, I have never done that before, so I have googled out what my solutions are and I have concluded that the following were not valid candidates anymore : Magento : Steep learning curve osCommerce : old, bad design, buggy and not user-friendly Zencart, CRE Loaded, CubeCart : based on osCommerce Virtuemart, uberCart, eCart : based on CMS (Joomal, Drupal, WordPress) that is not necessary for my use-case So I finally narrowed down my choices to these solutions : PrestaShop : easy-to-use, great templating engine (smarty) but many modules are not free buy yet indispensable OpenCart : security issues and not a great support from the main developer. See here and here. So, as you can see, I am a little bit confused and if you can help me choosing an easy-to-use, lightweight and cheap (not-necessarily free) ecommerce solution, I would really appreciate. By the way, I am a Java/Grails programmer but I am also familiar with PHP and .NET. (not with Python or Ruby/Rails) EDIT: It seems that this question is more appropriate for the Webmaster StackExchange site. So please move this question to where it belongs (I cannot do that) instead of downvoting it. BTW, I have found out a question quite similar on SO (http://stackoverflow.com/questions/3315638/php-ecommerce-system-which-one-is-easiest-to-modify) which is quite popular.

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• Is there a process-oriented IDE ?

  - by Raveline

  My problem is simple : when I'm programming in an OO paradigm, I'm often having part of a main business process divided in many classes. Which means, if I want to examine the whole functional chain that leads to the output, for debugging or for optimization research, it can be a bit painful. So I was wondering : is there an IDE that let you put a "process tag" on functions coming from different objects, and give you a view of all those functions having the same tag ? edit : To give an example (that I'm making up completely, sorry if it doesn't sound very realistic). Let's say we have the following business process for a HR application : receive a holiday-request by an employee, check the validity of the request, then give an alert to his boss ("one of those lazy programmer wants another day off"); at the same time, let's say the boss will want to have a table of all employee's timetable during the time the employee wants his vacations; then handle the answer of the boss, send a nice little mail to the employee ("No way, lazy bones"). Even if we get rid of everything not purely business-related (mail sending process, db handling to get the useful info, GUI functionalities, and so on), we still have something that doesn't really fit in "one class". I'd like to have an IDE that would give me the opportunity to embrace quickly, at the very least : The function handling the validation of the request by the employee; The function preparing the "timetable" for the boss; The function handling the validation of the request by the boss; I wouldn't put all those functions in the same class (but perhaps that's my mistake ?). This is where my dreamed IDE could be helpful.

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• Displaying possible movement tiles

  - by Ash Blue

  What's the fastest way to highlight all possible movement tiles for a player on a square grid? Players can only move up, down, left, right. Tiles can cost more than one movement, multiple levels are available to move, and players can be larger than one tile. Think of games like Fire Emblem, Front Mission, and XCOM. My first thought was to recursively search for connecting tiles. This quickly demonstrated many shortcomings when blockers, movement costs, and other features were added into the mix. My second thought was to use an A* pathfinding algorithm to check all tiles presumed valid. Presumed valid tiles would come from an algorithm that generates a diamond of tiles from the player's speed (see example here http://jsfiddle.net/truefreestyle/Suww8/9/). Problem is this seems a little slow and expensive. Is there a faster way? Edit: In Lua for Corona SDK, I integrated the following movement generation controller. I've linked to a Gist here because the solution is around 90 lines of code. https://gist.github.com/ashblue/5546009

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• How to maintain symlinks in linux file manager?

  - by MountainX

  I want to use symlinks extensively. However, if I move the target file, the symlink becomes broken (unlike on Windows). That's not acceptable to me, so I either need a solution or I won't be able to use symlinks the way I wish to. Is there a solution that will work with Dolphin file manager? A command line solution is described on commandlinefu. In summary, it is something like one of these: lmv(){for a in ${@:1:$(expr $#-1)};do [ -e "$a" -a -e "${@:$#:1}" ] && mv "$a";"${@:$#:1}" && ln -s "${@:$#:1}"/"$(basename "$a")";"$(dirname "$a")";done} lmv(){for a in ${@:1:$(expr $#-1)};do [ -e "$a" -a -e "${@:$#}" ] && mv "$a";"${@:$#}" && ln -s "${@:$#}"/"$(basename "$a")";"$(dirname "$a")";done} But about half the time I'm using a file manager (Dolphin), so I need a complete solution to this problem. Is a solution available for a GUI file manager? EDIT: The context of this question is that I'm searching for an alternative to hardlinks. I previously asked this question about the pitfalls of hardlinks.

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• Efficient coding in Visual Studio (or another IDE), with touch typing

  - by cheeesus

  Moving the cursor to another position in code is one of the most frequent actions when coding. I don't write my programs from the beginning to the end, like a letter. However, moving the cursor requires me to move my right hand to the key arrows or to the mouse, which feels like an interruption to my writing rhythm, since I'm using touch typing. I want my hands to rest on the keyboard. It's difficult to explain what I mean, but I think every coder using touch typing knows what I mean. I tried many things, like defining some shortcuts as surrogate arrow keys (Shift+Alt+J, K, L, I), or buying a keyboard with a Trackpoint, Trackpad, or Trackball on it, but I have not yet found a satisfying solution to the problem. What is the best solution you know of, regardless of which IDE you use? Edit: Thank you for your answers. I am using a lot of shortkeys, but I think using a Vim plugin in Visual Studio would interfere too much with the shortkeys I am used to. Also, I have a keyboard with a built-in mouse, but I'm still looking for a better solution.

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• I cannot install anything in ubuntu that has dependency problem

  - by phpGeek

  I wanted to install teamviewer on linux 64-bit system. What I did was to download teamviewer.deb file and install it as below: sudo dpkg -i install teamviewer.deb Then I wanted to correct dependency problem so I issued the following command: sudo apt-get install libc6:i386 libgcc1:i386 libasound2:i386 libfreetype6:i386 zlib1g:i386 libsm6:i386 libxdamage1:i386 libxext6:i386 libxfixes3:i386 libxrender1:i386 libxtst6:i386 I got the following error: E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages. E: Unable to correct dependencies I then tried: sudo apt-get install -f Again I got the following error: E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages. E: Unable to correct dependencies Even I tried to install gdebi, but I got the above error again. I emptied archives folder: sudo apt-get clean sudo apt-get update sudo apt-get upgrade Again I have problem installing my deb package. Is there anything I could do now to solve this problem? I've read the below article as well: Install Teamviewer using a 64-bits system but I get a dependency error EDIT: I found libperl5.14:amd64 as a broken package. I used: sudo apt-get remove libperl5.14:amd64 I got the following message: E: Unable to locate package Broken

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• Video/Animated GIF advanced frame editor?

  - by meder

  What sort of application could I use for example if I had a 5 minute video or an animated GIF with 50 frames, and I wanted to basically Photoshop replace an object, say a person's head, with another image for all those 50 frames? Is there some sort of smart tool that can do this or do I have to edit every single frame by hand? I wouldn't mind there being a tool where I can paste the image in every frame automatically, and switch from frame to frame adjusting the position of it, I just need something efficient. I've tried using Photoshop's import video into image sequence and tried editing with the animation toolbar at the bottom, but it's not quite what I want. I don't care if it's free software or not, I'm primarily using Linux but I have VirtualBox Windows XP if there's an excellent application that's not available otherwise.

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• Printing to Power point

  - by manojpcw

  Hi, Similar to a print to pdf option, where we can choose PDF to be the output format when printing something, I am searching for something which can print to a power point file from a file. Is there any such plugin or tool? Also link to a relilable print to pdf tool would be helpful. This essentially would eliminate the export to power point option that the users are asking for. EDIT: I have asked this question in superuser: http://superuser.com/questions/134723/printing-to-power-point Thanks...

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• How can I insert bullet point data into Microsoft Excel spreadsheet?

  - by REACHUS

  Sometimes when I make some research, I gather data that should be presented in bullet points, preferably in a single cell (as it is kind of data I would not process in any way in the future). I am looking for a way to make it readable for other people using the spreadsheet (on the screen, as well as when they print the spreadsheet). I would like to make something like that: ———————————————————— | * bullet point 1 | | * bullet point 2 | | * bullet point 3 | ———————————————————— So far the only solution is to edit something presented above in a text editor and then paste it to Excel (as I cannot really make bullet points in a single cell). Is there any better solution?

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• Fortigate 200A firewall CPU high resource usage

  - by user119720

  This morning I'm receiving complaints from several end users that saying their whole department network are slow and have intermittent. Therefore I've checked our firewall to see whether if something goes wrong with the device.From my observation in the FortiGate dashboard status, the CPU resources is very high (99 percent). My first assumption is to clear the log since in the alert log the Fortigate log mention that it is already 90% full.Based on my understanding,the log can be cleared by restarting the firewall. After restarting the firewall the network seems okay again but then after several minutes it went up again.The condition still persist until now. Can someone show me where else I can check to fix this issue? I've really appreciate any help that I can get here.Thanks. Edit: diag sys top command

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• How to configure chrome to open magnet url's with deluge?

  - by michael_n

  After upgrading to Ubuntu 11.04 (natty) from 10.10, I can no longer open magnet (torrent) links in Chromium, and set deluge to automatically open and accept the url. (Edit: currently ".torrent" files are not a problem, but magnet url's, e.g. of the form "magnet:?xt=urn:...", are now the only problem. Not sure if something updated...?) Rather, now only transmission will automatically open torrents, magnet links, etc. There doesn't seem to be a way to set deluge to be the default torrent client. (And, there also doesn't seem to be a "default application" setting for bittorrent client to replace transmission w/ deluge.) Notes: I found some old threads on this issue, and only a one or two newer ones. The newer threads seem to suggest xdg-open is to blame. But not many people seem to be running into this problem, so... maybe it's just me? Not using firefox, so manually setting apps for mime-types or extensions doesn't work (that's not an option in chrome/chromium, afaik -- you have to rely on the OS) I uninstalled transmission, and then basically nothing happened when clicking on torrent/magnet links. running from the shell also opens transmission (not deluge): xdg-open "magnet:?xt=urn:bt..&tr=http://tracker.....com/announce" My current url handlers are: $ gconftool -a /desktop/gnome/url-handlers/magnet command = deluge "%s" needs_terminal = false enabled = true The only work-around I have (which does work) is to rename /usr/bin/transmission-gtk{,.bak} and create my own /usr/bin/transmission-gtk : $ cat /usr/bin/transmission-gtk #!/bin/bash deluge "$@" Anyone else run into this, know of a bug, workaround, or...?

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• Strange DNS problem [seems to be IPv6 issue]

  - by Homer J. Simpson

  Hi, I'm experiencing strange problems with my Kubuntu 9.10 when doing DNS requests from various applications. The requests are extremely slow, so loading any pages in Firefox or Konqueror, doing package installations in Kpackagemanager and other apps is really painful, while for example Opera doesnt have any problems, and ping is normally fast as well for DNS pings. I checked the proxy settings of both the used applications as well as of the general system and there are none, so to me it doesn't seem as there was something inbetween.. Does anybody have an idea on what to check for possible problem sources or how to solve this ? I'm behind a DSL home router which does the DHCP (and works well with my other computer). Any kind of advice would be really helpful. Edit: It seems to be some kind of IPv6 problem, as I could get it to work by disabling IPv6 explicitly in Firefox. Is there a general solution to this ?

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• [SOLVED]Need help with remote dekstop - Limit the computers you can access server from

  - by stirredo

  I have a windows server 2003 computer that is accessed by remote desktop connection. To access the server all you need to know is the IP address of the computer. I want to limit the computers that can access the windows server computer to authorized computers only. The authorized computers won't have static IPs, so I cannot limit them on basis of IP address. Can I limit them on basis of MAC id perhaps? I won't mind using third party solution like Teamviewer or Logmein etc. So How can I solve this problem? EDIT: Found a possible solution in team viewer. Team viewer creates a unique partner ID for the computer it is installed on. It has an option for allowing only authorized partner IDs to access the computer. Problem solved.

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• dynamic 2d texture creation in unity from script

  - by gman

  I'm coming from HTML5 and I'm used to having the 2D Canvas API I can use to generate textures. Is there anything similar in Unity3D? For example, let's say at runtime I want to render a circle, put 3 initials in the middle and then take the result and put that in a texture. In HTML5 I'd do this var initials = "GAT"; var textureWidth = 256; var textureHeight = 256; // create a canvas var c = document.createElement("canvas"); c.width = textureWidth; c.height = textureHeight; var ctx = c.getContext("2d"); // Set the origin to the center of the canvas ctx.translate(textureWidth / 2, textureHeight / 2); // Draw a yellow circle ctx.fillStyle = "rgb(255,255,0)"; // yellow ctx.beginPath(); var radius = (Math.min(textureWidth, textureHeight) - 2) / 2; ctx.arc(0, 0, radius, 0, Math.PI * 2, true); ctx.fill(); // Draw some black initials in the middle. ctx.fillStyle = "rgb(0,0,0)"; ctx.font = "60pt Arial"; ctx.textAlign = "center"; ctx.fillText(initials, 0, 30); // now I can make a texture from that var tex = gl.createTexture(); gl.bindTexture(gl.TEXTURE_2D, tex); gl.texImage2D(gl.TEXTURE_2D, 0, gl.RGBA, gl.RGBA, gl.UNSIGNED_BYTE, c); gl.generateMipmap(gl.TEXTURE_2D); I know I can edit individual pixels in a Unity texture but is there any higher level API for drawing to texture in unity?

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• Using physical disk with VMware Workstation

  - by chx

  I am using VMware Workstation 9.0 under Windows 7 and trying to load my Linux from Physicaldisk0. And it boots, grub sees the two partitions on the disk (I checked in command line) and the kernel and the initrd loads and then it stops saying "device not found"and drops me into an emergency shell. Indeed there is absolutely nothing in /dev not the /sda device it expects not /hda nothing that looks like a disk. Edit: I can boot the Linux disk just fine if I boot it from BIOS and not as a VM. Edit2: The question is, how can I make this setup work?

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• Increase backup speed, Backup Exec 2010 - QNAP TS419U+ NAS

  - by user99912

  We have a QNAP NAS and the network shares are being backed up by Backup Exec 2010 over SMB. We can't install the remote agent on the NAS as it has an ARM processor and, as far as I am aware, there is no compatible agent. Do you have any suggestions on any faster method of backing up these shares as opposed to the current scenario? Currently the network bandwidth is not the issue, it seems that this access method is just not able to go any quicker. We've also added the NAS shares to the start of the selection list, but we're still running into 18 hours total backup time (total amount of data on the NAS is roughly 650GB). Any comments and/or suggestions welcome. EDIT: Data is being pulled from the NAS by Backup Exec to a LTO4 tape drive

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• Best way to let users choose country/language when submiting an URL to a directory

  - by Claudiu

  I want to offer the user the possibility to add the country/language for websites they would submit to a fairly simple website directory. I have a folder with flags from http://www.famfamfam.com/lab/icons/flags/ . The flag images are named according to the ISO 3166-1 alpha-2 country codes, meaning that I could make a PHP script that would be able to retrieve images and the name of the country retrieved from the image name (not the full name, but it wouldn't be necessary). Just to make things clearer, I couldn't find a proper combo-box jQuery plugin for my needs (that would act exactly like the native but with an icon before the text) and don't really have the time to develop one on my own. Considering the number of images, I also wouldn't just display them all with a radio box near them. Also, having a classic drop-down list would be a nightmare for me as I would have to assign the short country name manually to each entry, or do it once for every country. Offering the user a dropdown list with the short country names but no flag near them would also be unfriendly and confusing. The idea is that every website featured in the directory would have the country flag icon near it. I have the images named properly but I don't know how to let the user choose the right image for their website. Any idees? Thank you all in advance! EDIT Temporary solution is this file: http://www.andrewpatton.com/countrylist.csv It contains a list of countries including various other info, like the short country name, the same name that's used for the flag images. I can take that information and have a classic like this: <select name="countries"> <option value="ro">Romania</option> <option value="ie">Ireland</option> <!-- and so on --> </select> Still, If anybody has a better idea...

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• Why doesn't my IDE do background compiling/building?

  - by MKO

  Today I develop on a fairly complex computer, it has multiple cores, SSD drives and what not. Still, most of the time I'm programming the computer is leasurely doing nothing. When I need to compile and run/deploy a somewhat complex project at best it still takes a couple of seconds. Why? Now that we're living more and more in the "age of instant" why can't I press F5 in Visual studio and launch/deploy my application instantly? A couple of seconds might not sound so bad but it's still cognitive friction and time that adds up, and frankly it makes programming less fun. So how could compilation be instant? Well, People tend to edit files in different assemblies, what if Visual Studio/The IDE constantly did compilation/and building of everything that I modified anytime that it might be appropriate. Heck if they wanted to go really advanced they could do per-class compilation. The compilation might not work but then it could just silently do nothing (except adding error messages to the error window). Surely todays computer could dedicate a core or two to this task, and if someone found it annoying it could be disabled by option. I know there's probably a thousand technical issues and some fancy shadow copying that would need to be resolved for this to be seamless and practical but it sure would make programming more seamless. Is there any practical reason why this scenario isn't possible? Would the wear and tear of continually writing binaries be too much? Couldn't assemblies be held in memory until deployed/run?

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• Specific font in Windows 7 works, but in Windows Server 2003 doesn't. Why?

  - by Vinicius Ottoni

  I have a .TTF font and when i open it in Windwos 7 it's all ok, the characters is appearing in various sizes and etc.., but when i open it in Windows Server 2003 nothing is appearing inside it. Shows up a "blank font", whitout the characters. I need that font for my app that have to work in both systems... Obs: all others fonts are ok in Windows Server 2003, when i open anyone the characters is appearing. -- EDIT I copy the font to another Windows Server 2003.... and works fine. Anyone have any idea?

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• How to require a cell input if another cell has a value

  - by Connor

  I'm trying to edit the VBA for one of my workbooks so that If there is a value in column A, then a value for column C is required or else the file won't save, but i'm having some trouble with this. I can get excel to check a cell for any input and require it have input, but I need it to check if a different cell has an input before requiring input. This is because not all of the lines in my spreadsheet will be used all of the time, but some people forget to put very important pieces of information in the spreadsheet which throws some of our balances off. An SKU is entered on the sheet when we switch to a new one, and I want the program to make sure there is an amount of product in a given cell every time a new SKU is entered onto the sheet. Thanks.

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• Securely automount encrypted drive at user login

  - by Tom Brossman

  An encrypted /home directory gets mounted automatically for me when I log in. I have a second internal hard drive that I've formatted and encrypted with Disk Utility. I want it to be automatically mounted when I login, just like my encrypted /home directory is. How do I do this? There are several very similar questions here, but the answers don't apply to my situation. It might be best to close/merge my question here and edit the second one below, but I think it may have been abandoned (and therefore never to be marked as accepted). This solution isn't a secure method, it circumvents the encryption. This one requires editing fstab, which necessitates entering an additional password at boot. It's not automatic like mounting /home. This question is very similar, but does not apply to an encrypted drive. The solution won't work for my needs. Here is one but it's for NTFS drives, mine is ext4. I can re-format and re-encrypt the second drive if a solution requires this. I've got all the data backed up elsewhere.

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• Configuring Mail Relay

  - by ServerChecker

  I'm running Ubuntu Server 9.10 with Postfix and Webmin. I have created virtual hosts for 3 domains following this serverfault.com answer. But the mail isn't relaying out to the world. I have 3 domains tied into my DNS in webmin, as well as inside DNS clicked Mail Server and followed that instruction using this article on the web. The domains and the web servers work just fine. I also have FTP working just fine. So, the remaining problem I have is mail. Can't forward mail out to a Gmail account for some reason. Note I'm just trying to do the "easy version" of Postfix config and if your answer is in Webmin-ease, that would help me. However, I can edit a text file if you suggest.

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• Disk Management Hidden Partitions - PTEDIT32

  - by Kairan

  Apparently PTEDIT32 can edit partitions, making partitions that are hidden, visible. My purpose is to take a hidden partition on a toshiba laptop (the recovery partition) and copy it as my hard drive is beginning to fail. My problem, is that I cannot find PTEDIT32 documentation on what i want to change the partition # to. I know that changing it from 27 to 7 would change it from hidden to active - but if I set it to active, I am worried it will try to launch the recovery mode (as that is what it did on a previous laptop) Here is the link I used for instructions to do this on a previous laptop: Hidden_Recovery_Link_Site So how to make the hidden partition visible without it actually RUNNING the recovery mode?

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