Are these three brand new sticks of RAM really dead?
- by David Brown
I'm working on a Dell Dimension 4700 desktop for a friend. It came with 512MB of DDR2 RAM (two sticks of 256MB). One morning, it started blue screening on startup with no helpful error messages. It refused to boot into any form of Windows installation, including Safe Mode, original recovery disk, and my custom Windows PE disk. It did boot into the Ultimate Boot CD, so I ran memtest86, which reported errors everywhere. I removed one stick of RAM and the system booted up just fine.
I moved the remaining stick into each slot and the system continued to operate normally, so I came to the conclusion that the stick that I removed was dead. I ordered an exact replacement, along with 2 more sticks of 256MB DDR2 (again, exactly the same as the original), bringing the total system memory to 1GB. Upon installing the three brand new sticks, the system blue screened again, this time stating that win32k.sys attempted to write to read-only memory. I inserted my custom Windows PE disk in order to get a better look at the memory dump with BlueScreenView, but it refused to boot and produced another blue screen, but without an error message.
I removed each new stick one-by-one, restarting each time. It continued to blue screen until I was left with only the original stick. I then tried inserting the new sticks in various different orders, but this only produced more blue screens. I reinserted all three sticks (along with the original) and ran memtest86 again, which reported errors all over the place. So, now I'm right back where I started.
I don't think it could be the slots themselves, because I can plug the original stick into any slot and it works just fine. System setup reports each stick correctly and shows the total as 1GB, however. It just seems strange to me that all three brand new sticks of RAM could be dead on arrival.
Is there something I missed? Or should I just go ahead and RMA them?
