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  • Good option for a transparent internet gateway on Mac OS X

    - by Gareth
    Hi I have a small network of Mac systems, and would like to add some internal monitoring of our internet usage, which has recently begun to climb. I would like to configure one of the machines as an internet gateway, and install some monitoring software that could provide graph indications of network usage by machine. The machine would then double as a workstation and as the internet gateway. I can manually configure the machines on the network to use it as a gateway, and would prefer to avoid an explicit http proxy (although it is an option if necessary). What software would serverfault users recommend to provide simple, easily configurable and maintainable network monitoring on Mac OS 10.5.7 (non-server)? The simplest requirement is monitor usage by IP Address, but additional tracking (e.g. destination, protocol, etc) would be useful.

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  • View the Real Links Behind Shortened URLs in Chrome

    - by Asian Angel
    When you encounter shortened URLs there is always that worry in the back of your mind about where they really lead to. Now you can get a “sneak peak” at the real links behind those URLs with the View Thru extension for Google Chrome. The URL Shortening services officially supported at this time are: bit.ly, cli.gs, ff.im, goo.gl, is.gd, nyti.ms, ow.ly, post.ly, su.pr, & tinyurl.com. Before When you encounter a shortened URL you are pretty much on your own in deciding whether to trust that link or not. It would really be nice if you could just hover your mouse over those links and know where they will lead ahead of time. After Once you have the extension installed you are ready to access that link viewing goodness. Please note that you will need to reload any pages that were open prior to installing the extension. For our first example we chose a shortened URL from “bit.ly”. As you can see the entire link behind the shortened URL is displayed very nicely…no hidden surprises there! Note: There are no options to worry with for the extension. Another perfect result for the “goo.gl URL” shown below. View Thru will certainly remove a lot of the stress related to clicking on shortened URLs. Bonus Find Just out of curiosity we looked for a shortened URL not listed as being officially supported at this time. We found one with the “http://nyti.ms/” domain and View Thru showed the link perfectly…so be sure to give it a try on other services too. Conclusion If you worry about where a shortened URL will really lead you then the View Thru extension can help alleviate that stress. Links Download the View Thru extension (Google Chrome Extensions) Similar Articles Productive Geek Tips See Where Shortened URLs “Link To” in Your Favorite BrowserVerify the Destinations of Shortened URLs the Easy WayCreate Shortened goo.gl URLs in Google Chrome the Easy WayCreate Shortened goo.gl URLs in Your Favorite BrowserAccess Google Chrome’s Special Pages the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job?

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  • sublime text 2 review !

    - by Anirudha
    Few months ago I am looking for a editor to doing simply edit on html,css,javascript.  Before it I tried notepad++ which is quite awesome to do all works I want to get done with him.  I choose 2 editor on my list. first is sublime text and second is phpstorm. both are cross-plateform. I tried both and both is working fine. I finally go with sublime text 2.   Here is the reason why sublime text 2 is awesome. phpstorm and sublime text 2 both is licensed  software. In sublime text 2 you can use it for unlimited time when phpstorm is available for 30 days only. Sublime text 2 is very memory efficient and lightweight software this is first thing people found best in sublime text 2. in phpstorm problem for me is sometime it’s goes unresponsive when I tried html5 boilerplate. sublime text 2 is never hang depend on memory size of project compare to phpstorm. in Sublime text 2 you can got better speed at coding after learning some shortcut and basic thing applied specially sublime text 2. Sublime text 2 come with distraction free mode when phpstorm have nothing with full-screen. Sublime text 2 support almost every language. I have seen many people in community who has move from their PHP IDE to sublime text 2. You can use LESS and coffeescript in it. There are many kind of customization out in github regarding sublime text 2.   In past I also have also tried webmatrix. the latest version of webmatrix have nothing good as sublime text 2. Sublime text 2 is best fit for my requirement.   So cheers, people should tried once Sublime text 2 if they are look for a solid tool for learning new things. sublime text 2 can be downloaded from http://www.sublimetext.com/.   Thanks for reading my post.

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  • How to turn on SMTP relaying? Getting error: "SMTP Error: The following recipients failed [address]"

    - by Susan
    Attempting to configure some software on our server to send email via SMTP. When testing it, get this SMTP Error: SMTP Error: The following recipients failed [address]" Based on my research and a reply from the software's support team this error usually occurs because relaying is not allowed on the SMTP server from the IP address of the web server. The solution is to "Go to the configuration of your SMTP server and turn relaying on for your IP address" My question is -- how do I do this? Is this done from WHM? cPanel?

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  • Dominating Search Results With Local SEO

    Local Businesses are turning to local SEO services to obtain high placement with the major search engines. With tens of millions of websites currently online, dominant placement with the search engines is vital for online success. To obtain high placement within search engine results, you will need to deploy proven search engine optimization methods.

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  • Internet Explorer 6 Encountered An Error ntl.dll Issue on XP and Win2000

    - by Gary B2312321321
    As we have some PC's still running Windows 2000 and this is beyond our control we use IE 6 so we can keep the IE platform standard. Recently on some XP and Win2000 PCs IE has been crashing with the Encountered a Problem and Needs to close do you want to send a message to Microsoft error when entering some sites. This happens even after a format reinstall with minimal software load (Office 2000, some avaya software, kaspersky, tapiex.dll). The module pointed to in the error report is ntl.dll. There are lots of reports over the net of the problem but has anyone resolved this issue? (Latest IE6 updates are installed). Also please note there were no 3rd party IE addons, spyware, viruses or adware Hope someone can help.

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  • ArchBeat Link-o-Rama for July 3, 2013

    - by Bob Rhubart
    Industrial SOA Chapter 5: Enterprise Service Bus Enterprise Service Bus, the fifth and latest addition to the Industrial SOA article series, answers some of the most important questions surrounding the use of an ESB. Industrial SOA Chapter 4: SOA Maturity The fourth article in the Industrial SOA series, SOA Maturity offers "an exploration of the fundamentals of applying a factory approach to modern service-oriented software development." Using the Exalytics Summary Advisor and Oracle BI Apps 7.9.6.4 | Mark Rittman Oracle ACE Director Mark Rittman's post revisits "the use of the Summary Advisor, with my BI Apps installation bumped-up to version 7.9.6.4, and the Exalytics environment patched up to 11.1.1.6.9, the latest patch release we’ve applied to that environment." Part 1 - 12c Database and WLS - Overview | Steve Felts Steve Felts shares a handy table that "maps the Oracle 12c Database features supported with various combinations of currently available WLS releases, 11g and 12c Drivers, and 11g and 12c Databases." Developers WebCast: Deploy Highly-Available Custom Services on Your Data Grid Products - July 11 Oracle Coherence Sr. Architect Brian Oliver hosts this free July 11 webcast for developers to show you how to "create and deploy customized, highly-available services for your data grid, and how real-time data processing will allow you to provide unmatched end-user experiences." A checklist for OIM go live | Daniel Gralewski FMW A-Team solution architect Daniel Gralewski's list is intended to complement Oracle Identity Manager. His post "provides tips on a few topics that are not part of the documentation." How Many ODI Master Repositories Should We Have? | Christophe Dupupet FMW solution architect Christophe Dupupet provides a simple along with best practices for the architecture of ODI repositories in a corporate environment. Distinguish EA from enterprise wide solution architecture | John Wu My buddy Tony Meyer, who did a great presentation recently at the Cleveland-area Enterprise Architect / Solution Architect Meet-up, recommends this Toolbox article by John Wu. YouTube: Oracle Fusion Applications Developer Tips If you work with Fusion Applications you'll want to check out the tips and tricks for building extensions, customizations, and integrations now available on the new Oracle Fusion Middleware Developer Relations YouTube channel. The CX Factor: Wooing and wowing customers in the digital age "There was a time when 'customer experience' was limited to what happened to you when you walked into a store, restaurant, or other place of business or when you called a business on the telephone. But that was back when you could still smoke on airplanes." Thought for the Day "If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve, its full potential, that word would be 'meetings.' " — Dave Barry (Born July 3, 1947) Source: brainyquote.com

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  • Is it better to have AWS EC2 and RDS is the same Availability Zone?

    - by Dan
    I run a web app in an AWS EC2 instance and the database for the app in an RDS instance both in Amazon Web Services Region East-1. However, one of them is in Availability Zone 1a and the other is in 1d. Am I getting all the speed benefits of having both instances in the same "data center" (East-1) even if they are in different Availability Zones, or can I optimize by moving them to the same Availability Zone?

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  • Azure Marketplace

    - by kaleidoscope
    Microsoft Pinpoint is the place to market your software applications and professional services to the customers who need them most. Pinpoint helps you: •Showcase and sell your innovations •Attract and engage customers •Get customer insights and lead notifications PinPoint.com will host business applications developed by Microsoft partners.  This positions Azure as competitor to cloud platform marketplaces like Salesforce.com and Amazon.com.   Lokesh, M

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  • L'alternative d'Apple au Flash s'appelle Gianduia, écrite en JavaScript elle s'appuierait sur Cocoa

    Mise à jour du 10/05/10 L'alternative d'Apple au Flash s'appelle Gianduia Elle est écrite en JavaScript Critiquer c'est bien. Proposer c'est mieux. C'est ce que Apple serait sur le point de faire avec sa propre solution pour remplacer Flash (et par la même occasion Silverlight, le concurrent de chez Microsoft). Baptisée Gianduia, cette technologie RIA aurait déjà été testée par Apple dans plusieurs de ses services de distribution comme le programme One-to-One, (formation individuelle dans les magasins de la marque), le système de réservation de l'iPhone ou les applications des Concierges (ses vendeurs spécialisés).

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  • Finally, upgrade from Nokia X3 to Samsung Galaxy S III

    This time, something slightly different but nonetheless not less interesting, hopefully. Living on a remote island like Mauritius, ill-praised 'Cyber Island' in the Indian Ocean, has its advantages in life style and relaxed environment to life in but in terms of technological aspects it can be quite a nightmare. Well, I guess this might be different story to report about... one day. Cyber Island Mauritius Despite it's shiny advertisement as Cyber Island and business in ICT hub to Africa, Mauritius is not on the latest track of available models in computer hardware or, in the context of this article, cellulars or smart-phone, or communication technology in general. Okay, I have to admit that this statement is only partly true. Money can buy, even here in Mauritius. Luckily, there are ways and ways to deal with this outcry of modern, read: technological, civilisation issues. Online shopping you might think? Yes, for sure, until you discover in your checkout procedure that a small island in the Indian Ocean isn't a preferred destination for delivery and the precious time you spent on putting your items into your cart and feeding your personal level of anticipation gets ruined on the last stint. Ordering from abroad saves you money Anyway, I got in touch with my personal courier and luckily there were some extra-kilos left in the luggage. First obstacle sorted, we have a Transporter! Okay, on the next occasion off to Amazon online and using their Prime service for fast delivery. Actually, the order was placed on Saturday evening and everything got delivered on Tuesday morning - nice job in less than 72 hours. Okay, among the items of that shopping rush I ordered a shiny Samsung Galaxy S III 16GB in oceanic blue - did I mention, that you hardly get a blue model in Mauritius? - for my BWE. Interesting side-notes: First, Amazon Germany dropped the prices for roughly 30% on the S3, and we got the 16GB model for less than 500 Euro (or approx. Rs. 19.500,-) compared to the usual Rs. 27.000,- on the local market. It even varies whether the local price is inclusive or exclusive VAT (15%). Second, since a while she was bothering me to get an iPhone and an iPad for her, fair enough I thought, decent hardware, posh design and reliable services. Until we watched the 'magical' introduction of Samsung's new models at the IFA exhibition, she read the bashing comments on Google+ on the iPhone 5 and I gave her a brief summary on the law suit between Apple and Samsung in the USA. So, yes, Samsung USA is right, the next big thing is already here - literally. My BWE loves the look and touch of the Galaxy S3. And for me it was more cost-effective in terms of purchases done at the App Store, ups, Play Store. Transfer of contacts, text messages and media files Okay, now that the hardware is in place, how to transfer all those contacts, text messages, media files, etc. between those two devices? In the past, I used to use the Nokia Communication Suite between various models but now for Android? Well, as usual Google and Bing are reliable friends and among the first hits I came across an article about How to Transfer Contacts from Nokia to Android. Couldn't be easier, right? Well, sort of... my main Windows systems are already running on Windows 8, and this actually caused problems with the mobile/smart-phone device drivers. The article provides the download for an older version 1.10 which upgrades to 2.11 (as time of writing this entry) but both couldn't get the Galaxy S3 and the Nokia connected. Shame on me... the product page clearly doesn't mention Windows 8 (for now) and Windows 8 isn't available for the general audience at all... After I took a spare machine running on Windows Vista everything went smooth. Software installed, upgrade done, device drivers for Android automatically downloaded and installed, and the same painless routine for the Nokia part. I think, I rebooted the system twice during the whole setup procedure but hey, it was more or less a distraction while coding some stuff in ASP.NET MVC and Telerik Kendo UI. The transfer of contacts and text messages was done via Wondershare MobileGo for Android, and all media files by moving the additional microSD card from one device to the other. But even without an external SD card, it would have been very easy to copy the files via Windows Explorer directly. Little catch and excellent service Fine, we are almost done and the only step left is to shift the SIM card... Ouch, gotcha! The X3 uses a standard size SIM card while the S III only accepts microSIM form factor. What an irony, bigger smartphone needs smaller SIM card. Luckily, the next showroom of Emtel is just 5 mins away up the road, and the service staff over there know their job. Finally, after roughly 10 mins of paper work, activation and small chit-chat, the S3 came to life on the mobile network. Owning a smart-phone now and knowing that my BWE would like to interact more on social networks away from home, especially to upload pictures and provide local 'check-ins', I activated a data package for her in advance, too. Even that it is Saturday, everything was already done and ready to be used. Nice bonus: The Emtel clerk directly offered me to set up the configuration for the Emtel data services, yes sure, go ahead, this saves me to search for that in the settings. Okay, spoiler-alert here, setting a static APN to access the Emtel network and the internet wouldn't be a challenge. But hey, she already had the phone in her hands and I could keep my eyes on the children. Well done, Emtel! Resume Thanks to the useful software package by Wondershare is was a hands-free experience to transfer all the data from a Nokia mobile on Symbian S60 to a Samsung Galaxy S III on Android Ice Cream Sandwich (ICS). In the future, this wont be a serious issue at all anymore thanks to synchronisation services and cloud storage. And for now, I'm only waiting for the official upgrades for Jelly Bean.

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  • How to better integrate a unix development environment into Windows

    - by SKenz
    I'm mostly a Windows user but I do most of my development (essentially web development) using unix tools and software. I've been going back and forth between using a dedicated lubuntu virtual machine on Virtualbox and using some tools directly in windows (msgit, python, django), but none of these approaches is entirely satisfactory. I'd like to hear of ways other devs use to better integrate a unix workflow into windows. For instance tighter integration between a linux and vm and windows. The vagrant demo showed how a VM could work off of a windows project folder and I found that nice. I'd like to hear of other tools and tips that would help mimic the workflow one can find on OS X (of course I understand that it cannot be as tightly integrated on Windows as it doesn't have the same unix underpinnings). PS: I have tried cygwin as well EDIT for clarifications about What I find lacking (thanks to axblount for pointing that out) : unix tools like msys et al do not work as well as their native unic counterparts. Many scripts, installers require further configuration or do not work at all. For instance getting virtualenvwrapper to work is not very straightforward. virtualbox: ideally I would like to use windows software (photoshop, sublime text 2) seamlessly with linux. I mostly use a FTP client atm to move over files edited on the windows side which is a tedious process.

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  • Continual Professional Development - proving new skills to non-technical employers

    - by Tom
    Background I work in a non-IT based company, as a professional software developer, building a large scale internal database system. I am fortunate to have a fairly senior position within the company, and have been working here for around 4 years. Often I get asked by management "how do you learn new things?". To be honest, I don't know how to answer this. Over the last 6 months, I've really gotten my teeth into some new techniques and technologies to make my level of coding far better and hopefully improve the quality of the software. Even if it's just refreshing my skills on things I've learnt already. Like last week I dived into some complex XLinq and TPL code (.net). Nothing revolutionary, but I feel like I am a bit better than before. Question The question is, how do I prove this to my employer? It'd be nice to be able to put this on paper. Possibilities I could: Keep a journal of what I've learnt - keeping the technical bits in (nobody would understand or care, but it's better than them being omitted) ???? (I've run out of ideas already) Any ideas? Thanks, Tom

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  • TUI - Oracle Exadata V2 implementation

    - by rene.kundersma
    With this post a video recorded by Oracle Benelux. The message is coming from the Senior ICT manager of TUI The Netherlands. I had the pleasure that Oracle Consulting The Netherlands allowed me to do the design, the implementation and actual migration of this first Dutch Exadata success story. Rene Kundersma Oracle Technology Services the Netherlands

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  • ArchBeat Link-o-Rama for 2012-06-15

    - by Bob Rhubart
    URGENT BULLETIN: Disable JRE Auto-Update for All E-Business Suite End-Users All desktop administrators must IMMEDIATELY disable the Java Runtime Environment (JRE) Auto-Update option for all Windows end-user desktops connecting to Oracle E-Business Suite Release 11i, 12.0, and 12.1. WebLogic JMS / AQ bridge with JBoss AS 7 | Edwin Biemond Oracle ACE Edwin Biemond explains "how you can retrieve JMS messages from JBoss with the help of a WebLogic Foreign Server and how to push messages to JBoss AS with the help of a WebLogic JMS Bridge." The Healthy Tension That Mobility Creates | Hernan Capdevila "Mobile device management in the cloud makes good sense," says Hernan Capdevila. "I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service." OPN: Fusion Middleware Summer Camps in July in Lisbon and Munich For specialized Oracle Partners. Participation is limited to two people per company at each bootcamp. Registration is first come first serve. Take note of the skill requirements and, prerequisites. Podcast: Cows in the Cloud and the importance of standards In part two of a four-part program Cloud experts Jim Baty, Mark Nelson, William Vambenepe, and Ajay Srivastava explain cows in the cloud and talk about the importance of standards. Community members talk about the challenges and opportunities mobile computing presents for IT architects. Apple has sold 55 million iPads since 2010. Gartner expects a 98% increase in tablet sales in 2012, to 118 million. Nielsen reports that smartphones now account for nearly half of all mobile phones in the U.S., a 38% increase over 2011. And the mobile juggernaut is just getting started. Thought for the Day "Why are video games so much better designed than office software? Because people who design video games love to play video games. People who design office software look forward to doing something else on the weekend." — Ted Nelson Source: SoftwareQuotes.com

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  • Oracle's CFO Summit: Live Updates Tomorrow

    - by Aaron Lazenby
    Leaving tonight for Oracle's CFO Summit in Atlanta, GA. Will be sending live tweets out over @OracleProfit with updates of the proceedings. Economist Martin Neil Baily will be presenting information about the state of the economy, as will prominent Oracle executives and members of the financial services sector. Should be an informative day--look for updates here and on Twitter. 

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  • Cloning hard drive -- data, operating system settings, everything

    - by Salman A
    I am using Windows XP. My hard drive (Seagate 160gig Barracuda) is about to fail. Its already developed bad sectors and it seems to get worse everyday. Data transfer mode is down to PIO mode 2, chkdsk runs every now and then, registry and important windows files get corrupted and I spend 30-60 minutes running chkdsk /f /r from the recovery console. I've got a replacement (Seagate 5000gig Barracuda) and now i want to transfer each and every thing on to the new drive. I don't want to go through windows and software installation, I spent ages getting all those software installed and configured on that hard drive. Need advice: whats the best way to transfer everything onto the new drive so that it behaves just like the old one. And are there any "gotchas".

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  • Drivers for Quick Cam pro 9000 on Windows 7

    - by runaros
    I have a Logitect Quick Cam Pro 9000 that I want to install on my Windows 7 installation. The user manual specifies that I have to install the software before I install the camera. But my experience is that software from hardware vendors tend to decrease computer performance, so I was wondering if this camera will work by only plugging it in and letting Windows 7 find and install the drivers for it. I could've just tried installing it of course, but again, hardware vendors are notorius for fucking up things, and I wouldn't want to make it impossible to install the camera by doing things in the wrong order, hence the question here on SuperUser because I assume somebody is more knowledgeable than me on this subject.

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  • Linux or Windows for a server?

    - by Matt
    I'm a Linux guy when it comes to (web) servers for the following reasons Legally free Fast software updates (Unless you're running Cent OS :) Powerful CLI management of services Easy to secure (in terms of users and groups) Web server software is, well, built for Linux... Apache, PHP, Python, etc, are Linux programs that get ported to Windows - I'm 90% sure of this Unless the web server needed to run ASP, I wouldn't use Windows. My boss' IT friend is a Windows guy, though. He recently got a server setup in the office to run Microsoft Exchange and some other shit. What I'm asking is, if he wanted to start running websites on this thing, what would be good reasoning to convince him otherwise? He's not very bright in terms of IT and the IT friend is all Windows. So it's two against one here... What would you say to running a Windows web server?

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  • Access Officejet Pro L7590 memory card reader

    - by luri
    I can't manage to access my printer's memory card reader in Nautilus. I can just access it with hp-unload. Here's a sample output from this command: lubuntu@L-X6:~$ hp-unload hp:/net/Officejet_Pro_L7500?zc=HP065193 HP Linux Imaging and Printing System (ver. 3.10.6) Photo Card Access Utility ver. 3.3 Copyright (c) 2001-9 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device: hp:/net/Officejet_Pro_L7500?zc=HP065193 |error: Photo card write failed (Card may be write protected) / Photocard on device hp:/net/Officejet_Pro_L7500?zc=HP065193 mounted DO NOT REMOVE PHOTO CARD UNTIL YOU EXIT THIS PROGRAM warning: Photo card is write protected. Type 'help' for a list of commands. Type 'exit' to quit. pcard: / > ls \ Name Size Type dcim/ directory eos_digi.tal 0 B unknown/unknown 1 files, 0 B pcard: / > cd dcim |pcard: /dcim > ls | Name Size Type . directory .. directory 100eos5d/ directory 267canon/ directory 270canon/ directory 271canon/ directory 272canon/ directory 0 files, 0 B pcard: /dcim > cd 272canon -pcard: /dcim/272canon > ls \ Name Size Type . directory .. directory _mg_7201.jpg 3.1 MB image/jpeg ...........(some more files)................. _mg_7281.jpg 2.5 MB image/jpeg _mg_7282.jpg 2.5 MB image/jpeg 82 files, 241.6 MB (253377883) How can I acess it from nautilus or mount it as a filesystem? Note that this is similar to this other question: Can't get HP Officejet 6500 card reader to work. but actually there seemed to be no supported device here, while in my case I manage to access the memory card from hp-unload.

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  • How to config mysql-server for heavy load

    - by Rasmus
    Im in the process of setting up a new database server. I have been running a few mysql database servers before and it has been working okay. But i would like to hear the recommended setup for my server. For example, what should i set the max connection, query_cache_size, table_cache and so on. I have arround 4-600 per second: Open tables: 112 Queries per second avg: 430.386. The server i am setting it up on have the following configuration: Linux version 2.6.32-5-amd64 (Debian 2.6.32-41squeeze2) 2x Intel Xeon X3440 @ 2.53GHz 4GB Ram /, /boot, /tmp etc on Software RAID1, 2x 7200RPM SATA Data location on Software RAID0, 2x7200RPM SATA Im am going to place the mysql databases on the RAID0. Am im missing anything? Let me know! Thanks in advance, im looking forward to hearing from you :-) /Rasmus

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  • todo manager (gtd): subtasks, php

    - by kusoksna
    Currently I'm using todoist.com as GTD manager. I'm almost satisfied with it. Is there any foss software, that could provide next features? 1. unlimited (at least 5) subtask levels 2. easy way to complete tasks (like in todoist) 3. easy to edit tasks 4. php based (as i want to host it on my server) 5. due dates (including recurring) 6. labels, colors, etc will be good, but not critical PS: i already checked several similar questions, including Which GTD tool/webservice do you recommend? But haven't found suitable software yet.

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  • Dealing with the customer / developer culture mismatch on an agile project

    - by Eric Smith
    One of the tenets of agile is ... Customer collaboration over contract negotiation ... another one is ... Individuals and interactions over processes and tools But the way I see it, at least when it comes to interaction with the customer, there is a fundamental problem: How the customer thinks is fundamentally different to how a software engineer thinks That may be a bit of a generalisation, yes. Arguably, there are business domains where this is not necessarily true---these are few and far between though. In many domains though, the typical customer is: Interested in daily operational concerns--short-range tactics ... not strategy; Only concerned with the immediate solution; Generally one-dimensional, non-abstract thinkers; Primarily interested in "getting the job done" as opposed to coming up with a lasting, quality solution. On the other hand, software engineers who practice agile are: Professionals who value quality; Individuals who understand the notion of "more haste less speed" i.e., spending a little more time to do things properly will save lots of time down the road; Generally, very experienced analytical thinkers. So very clearly, there is a natural culture discrepancy that tends to inhibit "customer collaboration". What's the best way to address this?

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