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• EPPM Webcast Series Part II: Build – Consistently delivering successful projects to ensure financial success

  - by Sylvie MacKenzie, PMP

  Oracle Primavera invites you to the second in a series of three webcasts linking Enterprise Project Portfolio Management with enhanced operational performance and better financial results. Join us for the next installment of our 'Plan, Build, Operate' webcast series, as we look to address the challenges organizations face during the execution phase of their projects. Webcast II: Build – Consistently delivering successful projects to ensure financial success. This webcast will look at Three key questions: How do you maintain consistency in delivery whilst maintaining visibility and control? How do you deal with project risk and mitigation strategies? How do you ensure accurate reporting? Hear from Geoff Roberts, Industry Strategist from Oracle Primavera. Geoff will look at how solutions can help to address the challenges around: Visibility and governance Communication and complex coordination Collecting and reporting progress Measuring and reporting It is imperative that organizations understand the impact projects can have on their business. Attend this webcast and understand how consistently delivering successful projects is vital to the financial success of an asset intensive organisation. Register today! Please forward this invite to your colleagues who you think may benefit from attending.

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• How Can You Get More Productive In Life Sciences Sales?

  - by charles.knapp

  Only half of all doctors will meet with pharmaceutical sales reps, and that percentage continues to decrease. Furthermore, when reps are granted an opportunity to share information, the average interaction is only about a minute and a half. Concurrently, call quotas continue to increase. What does this matter? Sales reps need to spend less time on traditional planning and after-call reporting, more time making calls, and make more productive use of short presentation times. Fortunately for sales reps, Oracle offers the first life sciences CRM that is designed to double sales time and halve reporting time. In particular, our new Life Sciences Edition Offline Client is designed so that you can actually turn the screen around, so that your CRM is useful for presentations and not just reporting, whether you are connected to cloud or working offline such as in restricted clinical environments. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales representative. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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• TechEd Europe early bird saving &ndash; register by 5th July

  - by Eric Nelson

  Another event advert alert :-) But this one comes with a cautious warning. I spoke at TechEd Europe last year. I found TechEd to be a huge, extremely well run conference filled with great speakers and passionate attendees in a top notch venue and fascinating city. As an “IT Pro” I think it is the premiere conference for Microsoft technologies in Europe. However, IMHO and those of others I trust, I didn’t think it hit the mark for developers in 2009. There was a fairly obvious reason – the PDC was scheduled to take place only a couple of weeks later which meant the “powder was being kept dry” and (IMHO) some of the best speakers on developer technologies were elsewhere. But I’m reasonably certain that this won’t be repeated this year (Err… Have I missed an announcement about “no pdc in 2010”?) Enjoy: Register for Tech·Ed Europe by 5 July and Save €500 Tech·Ed Europe returns to Berlin this November 8 – 12, for a full week of deep technical education, hands-on-learning and opportunities to connect with Microsoft and Community experts one-on-one.  Register by 5 July and receive your conference pass for only €1,395 – a €500 savings. Arrive Early and Get a Jumpstart on Technical Sessions Choose from 8 pre-conference seminars led by Microsoft and industry experts, and selected to give you a jumpstart on technical learning.  Additional fees apply.  Conference attendees receive a €100 discount.   Join the Tech·Ed Europe Email List for Event Updates Get the latest event news before the event, and find out more about what’s happening onsite.  Join the Tech·Ed Europe email list today!

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• Oracle(R) Buys Pre-Paid Software Assets From eServGlobal

  - by Paulo Folgado

  Oracle to Deliver Scalable Carrier-Grade Pre-Paid Solution Based on Open, Flexible IT-Based Platform News Facts ·        Oracle has agreed to acquire certain pre-paid assets of eServGlobal, a provider of advanced IT-based, pre-paid charging solutions for the communications industry. ·        eServGlobal's Universal Service Platform (USP) includes a pre-paid charging application, a network-services platform and a messaging gateway. The ChargingMax, NumberMax, uVOMS, MessageMax, PromoMax Express and Social Relationship Management software currently supports more than 25 tier-one customers including the world's largest IT-based installation of pre-paid services. ·        The combination of Oracle Communications Billing and Revenue Management and the USP applications is expected to accelerate the shift from network- to IT-based pre-paid systems by providing the first convergent, open IT-based platform from a leading business software and hardware systems company. ·        Customers are expected to benefit from traditional carrier-grade, pre-paid service authorization with IT-grade flexibility that supports any service or network, is easier to deploy and maintain and delivers an overall lower total cost of ownership. ·        The transaction is expected to close in the second half of this year. Supporting Quote ·        "The majority of mobile phone users worldwide use pre-paid plans, and that number is growing exponentially. Oracle Communications applications combined with the pre-paid software assets from eServGlobal will provide our customers with highly available and scalable carrier-grade, pre-paid software on an open, convergent platform. This will enable our customers to deliver traditional pre-paid voice services and easily introduce hybrid pre-paid and post-paid plans with targeted pricing, promotions and service bundles that include voice, data and network services," said Liam Maxwell, vice president of products, Oracle Communications. Supporting Resources About Oracle and eServGlobal USP General Presentation FAQ

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• Iva&rsquo;s internship story

  - by anca.rosu

  Hello, my name is Iva and I am a member of the Internship program at Oracle Czech. When I joined Oracle, I initially worked as an Alliances and Channel Marketing Assistant at Oracle Czech Republic, but most recently, I have been working in the Demand Generation Team. I am a student of the Economics and Management Faculty at Czech University of Life Sciences in Prague, specializing in Marketing, Business and Administration. I have recently passed my Bachelor exams. I received the information about Oracle’s Internship opportunity from a friend. I joined Oracle in September 2008 and worked as an Alliances and Channel Marketing Assistant until May 2009. Here I was responsible for the Open Market Model (OMM) and at the same time I was covering communication with Partners, Oracle Events and Team Buildings as well as creating Partner Databases and Reports. At the moment, I support our Demand Generation Team to execute Direct Marketing campaigns in Czech Republic, Slovak Republic and Hungary. In addition to this, I help with Reporting and Contact Data Management for the whole of the European Enlargement (EE) and Commonwealth of Independent States (CIS) regions. I enjoy my job and I appreciate the experience. Every day is interesting, because every day I learn something new. I am very happy that I was presented with an opportunity to work at Oracle and cooperate with friendly people in a multicultural environment. Oracle gives me the chance to develop my skills and start building my career. I am able to attend interesting training classes, improve my language skills and enjoy sporting activities, such as squash, swimming and aerobics, at the same time. If you dream of working in an international company and you would like to join a very dynamic industry, I really can recommend Oracle without a doubt, even if you have no IT background! If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com   Technorati Tags: Internship program,Oracle Czech,Economics,Management Faculty,Czech University of Life Sciences in Prague,Demand Generation Team

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• How Can You Work Smarter In Life Sciences Sales?

  - by charles.knapp

  One major reason why executives keep choosing Oracle CRM On Demand and Siebel CRM is our ongoing investments that deliver comprehensive business process support, tailored "at the factory" for specific industries. For example, life sciences sales in many cases globally follows an indirect, "influence" model, where a medical clinician uses expert working knowledge to prescribe products that are sold by independent pharmacies. Smarter, presentations to clinicians can increase sales. Oracle's life sciences CRM is built for sales reps by sales reps. We worked with representatives at 15 of the top 20 pharmaceutical firms on our latest release. Oracle helps reps work smarter from planning their day to delivering samples and rapidly presenting details to busy clinicians. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales rep. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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• jQuery 2.0 drops support for legacy IE (IE6, IE7, IE8)

  - by Renso

  Originally posted on: http://geekswithblogs.net/renso/archive/2013/10/31/jquery-2.0-drops-support-for-legacy-ie-ie6-ie7-ie8.aspxjQuery upgrades may not be as reverse compatible as you may think. Starting from version 2 of jQuery, IE6, IE7 and yes also IE8 will no longer be supported. These are now considered legacy browsers. You will need to stop any upgrades to jQuery until your SLA states that IE8 is no longer supported and remain in jQuery 1.9.Some of the reasons for not supporting IE8 and before:- Remove all the code clutter in the jQuery library with code that has to deal with IE browser compatibility issues between IE6, 7 and 8 and the newer IE versions, the latter being more compliant.- IE6 and 7 may have fallen to below 2% generally, that does not mean that that is true for your client base. In the oil and gas industry some clients are years behind and you may have 50% or more of clients remain on IE8 or older for the foreseeable future.- The difference between browser engines has become almost negligible, as it should be. So one of the greatest goals of jQuery to abstract that out for developers is no longer needed, for most part anyway. - CSS3 features like animations basically replace the need for jQuery’s 2.0 animations and effects.If the need is still there to support IE8 or before, but you also want to upgrade, then use conditional comments:<!--[if lt IE 9]>    <script src="jQuery-1.9.0.js"></script><![endif]--><!--[if gte IE 9]><!-->    <script src="jQuery-2.0.0.js"><</script><!--<![endif]-->

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• Nova Software Becomes Kentico Certified Partner

  - by chanva

  Nova Software was awarded Kentico Certified Partner status. The new status confirms that Nova Software is qualified to provide professional services using the Kentico CMS. Nova Software has earned a reputation for excellence thanks to our in-depth technology knowledge and business acumen. By consistently applying this expertise to customers' individual business needs, Nova Software helps provide a sustainable competitive advantage based upon unique industry knowledge and relationships. Nova Software chose Kentico CMS as the platform for their clients' websites for its robust feature set, affordable licensing and solid core structure. As a custom software developer, Nova Software is drawn to the Kentico CMS both for its developer-centric environment as well as for its user-friendly CMS Desktop that will enhance the user experience of its clients. While commenting on the potentiality of this major collaboration with Kentico Software, Our customers come to us for high-quality websites that can offer the most up-to-date features. By using Kentico CMS, we feel confident that we will be able to cover all the needs of our customers, deliver the project on time and provide them services at a very affordable price.Partner Manager at Kentico, Lenka Navratilova, says the partnership with Nova Software is important to her company, "Choosing the right platform for a web project is only a part of its way to success. The skills and expertise of the company that delivers it makes the rest. With our partnership with Nova Software, we are sure that the end users of our product will be provided with top-level professional services." Kentico is currently used in 84 countries by more than 6,000 websites including some of the world's biggest corporations such as McDonalds, Mazda and Vodafone, This is an exciting development for large businesses and organisations as it will enable the building and management of any sized website, from simple 'brochure' sites to comprehensive, data hungry sites in a robust and technically superior platform. Kentico is modular so clients can start with a basic site and later add functions such as blogs, newsletters and e-commerce. Technical knowledge is not needed in order to update a Kentico website. If clients can use Microsoft Word, they can easily edit their site.

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• No NFC for the iPhone, and here's why

  - by David Dorf

  I, like many others in the retail industry, was hoping the iPhone 5 would include an NFC chip that enabled a mobile wallet.  In previous postings I've discussed the possible business case and the foreshadowing of Passbook, but it wasn't meant to be.  A few weeks ago I was considering all the rumors, and it suddenly occurred to me that it wasn't in Apple's best interest to support an NFC chip.  Yes they have patents in this area, but perhaps they are more defensive than indicating new development. Steve Jobs wanted to always win, but more importantly he didn't want others to win at his expense.  It drove him nuts that Windows was more successful than MacOS, and clearly he was bothered by Samsung and other handset manufacturers copying the iPhone.  But he was most angry at Google for their stewardship of Android. If the iPhone 5 had an NFC chip, who would benefit most?  Google Wallet is far and away the leader in NFC-based payments via mobile phones in the US.  Even without Steve at the helm, Apple isn't going to do anything to help Google.  Plus Apple doesn't like to do things in an open way -- then they lose control.  For example, you don't see iPhones with expandable memory, replaceable batteries, or USB connectors.  Adding a standards-based NFC chip just isn't in their nature. So I don't think Apple is holding back on the NFC chip for the 5S or 6.  It just isn't going to happen unless they can figure out how to prevent others from benefiting from it. All the other handset manufacturers will use NFC as a differentiator, which may be enough to keep Google and Isis afloat, and of course Square and PayPal aren't betting on NFC anyway.  This isn't the end of alternative payments, its just a major speed bump.

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• How common is prototyping as the first stage of development?

  - by EpsilonVector

  I've been taking some software design courses in the past few semesters, and while I see the benefit in a lot of the formalism, I feel like it doesn't tell me anything about the program itself: You can't tell how the program is going to operate from the Use Case spec, even though it discusses what the program can do. You can't tell anything about the user experience from the requirements document, even though it can include quality requirements. Sequence diagrams are a good description of how the software works as the call stack, but are very limited, and give a highly partial view of the overall system. Class diagrams are great for describing how the system is built, but are utterly useless in helping you figure out what the software needs to be. Where in all this formalism is the bottom line: how the program looks, operates, and what experience it gives? Doesn't it make more sense to design off of that? Isn't it better to figure out how the program should work via a prototype and strive to implement it for real? I know that I'm probably suffering from being taught engineering by theoreticians, but I need to ask, do they do this in the industry? How do people figure out what the program actually is, not what it should conform to? Do people prototype a lot, or do they mostly use the formal tools like UML and I just didn't get the hang of using them yet?

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• What Should You Look for In a CRM Demo?

  - by charles.knapp

  I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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• RANT: SkyDrive &amp; Mesh

  - by Sahil Malik

  SharePoint 2010 Training: more information Fellow citizens of the tech world, you’re watching a good Samaritan die. Unfortunately this is not the first time, it won’t be the last. We have seen this before, sadly we will see it again. The IT industry, is a few sharks – Oracle, Apple, Google, and yes, Microsoft, and numerous small fishes around them. 10 years ago, you saw some innovating smart engineers create instant-messaging programs. There was rapid innovation and growth in that field even though internet itself was quite nascent. Remember ICQ? Well, then came around the sharks! They offered you free versions of IM programs that in the short run were actually superior. Yahoo messenger, MSN, AIM and then later on google.  Innovation in IM was pretty much stand still until a new contender like skype decided to marry IM with telephony. This prompted google to do the same. Of course, Skype was then purchased by Microsoft.  The situation still stands, lets take the example of Microsoft, it offers, Read full article ....

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• CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

  - by Tuula Fai

  "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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• Wanna be a Rock Star?

  - by lydia.smyers

  We just launched the Oracle PartnerNetwork Specialized Partner Premier site, a new site specifically targeted to customers, partners and Oracle employees. The site is all about "You", our partners, who have achieved one or more of the over 50 specializations available today. Specialized. Recognized. Preferred. Yes, that's you - the chosen vendors. And just for you we're going to produce videos starring "You" and your stories which will available everywhere Oracle customers, partners and employees are. Sundance may be over but we're just getting started. This is just one of the new benefits, want more? Industry Analyst Firm, IDC offers kudos and says Oracle's premier "approach to putting top partners front and center with customers and prospects" has "raised the bar." We'll be advertising this site all over Oracle's major websites to give our specialized partners their deserved recognition. Bring on the buttered popcorn! Lights! Camera! What are you waiting for? http://www.oracle.com/specialized. Need to get specialized? Check out how: http://www.oracle.com/partners/en/opn-program/specialize/index.html

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• ArchBeat Link-o-Rama for 11/18/2011

  - by Bob Rhubart

  IT executives taking lead role with both private and public cloud projects: survey | Joe McKendrick "The survey, conducted among members of the Independent Oracle Users Group, found that both private and public cloud adoption are up—30% of respondents report having limited-to-large-scale private clouds, up from 24% only a year ago. Another 25% are either piloting or considering private cloud projects. Public cloud services are also being adopted for their enterprises by more than one out of five respondents." - Joe McKendrick SOA all the Time; Architects in AZ; Clearing Info Integration Hurdles This week on the Architect Home Page on OTN. OIM 11g OID (LDAP) Groups Request-Based Provisioning with custom approval – Part I | Alex Lopez Iin part one of a two-part blog post, Alex Lopez illustrates "an implementation of a Custom Approval process and a Custom UI based on ADF to request entitlements for users which in turn will be converted to Group memberships in OID." ArchBeat Podcast Information Integration - Part 3/3 "Oracle Information Integration, Migration, and Consolidation" author Jason Williamson, co-author Tom Laszeski, and book contributor Marc Hebert talk about upcoming projects and about what they've learned in writing their book. InfoQ: Enterprise Shared Services and the Cloud | Ganesh Prasad As an industry, we have converged onto a standard three-layered service model (IaaS, PaaS, SaaS) to describe cloud computing, with each layer defined in terms of the operational control capabilities it offers. This is unlike enterprise shared services, which have unique characteristics around ownership, funding and operations, and they span SaaS and PaaS layers. Ganesh Prasad explores the differences. Stress Testing Oracle ADF BC Applications - Do Connection Pooling and TXN Disconnect Level Oracle ACE Director Andrejus Baranovskis describes "how jbo.doconnectionpooling = true and jbo.txn.disconnect_level = 1 properties affect ADF application performance." Exploring TCP throughput with DTrace | Alan Maguire "According to the theory," says Maguire, "when the number of unacknowledged bytes for the connection is less than the receive window of the peer, the path bandwidth is the limiting factor for throughput."

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• Welcome to the Red Gate BI Tools Team blog!

  - by Red Gate Software BI Tools Team

  Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we’re working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It’s completely free (for now), so check it out. We’re still working on it, and we’re eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you’re a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We’ll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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• Welcome to the Red Gate BI Tools Team blog!

  - by BI Tools Team

  Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we're working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It's completely free (for now), so check it out. We're still working on it, and we're eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you're a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We'll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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• Oracle SPARC SuperCluster and US DoD Security guidelines

  - by user12611852

  I've worked in the past to help our government customers understand how best to secure Solaris.  For my customer base that means complying with Security Technical Implementation Guides (STIGs) from the Defense Information Systems Agency (DISA).  I recently worked with a team to apply both the Solaris and Oracle 11gR2 database STIGs to a SPARC SuperCluster.  The results have been published in an Oracle White paper. The SPARC SuperCluster is a highly available, high performance platform that incorporates: SPARC T4-4 servers Exadata Storage Servers and software ZFS Storage appliance InfiniBand interconnect Flash Cache  Oracle Solaris 11 Oracle VM for SPARC Oracle Database 11gR2 It is targeted towards large, mission critical database, middleware and general purpose workloads.  Using the Oracle Solution Center we configured a SSC applied DoD security guidance and confirmed functionality and performance of the system.  The white paper reviews our findings and includes a number of security recommendations.  In addition, customers can contact me for the itemized spreadsheets with our detailed STIG reports. Some notes: There is no DISA STIG  documentation for Solaris 11.  Oracle is working to help DISA create one using their new process. As a result, our report follows the Solaris 10 STIG document and applies it to Solaris 11 where applicable. In my conversations over the years with DISA Field Security Office they have repeatedly told me, "The absence of a DISA written STIG should not prevent a product from being used.  Customer may apply vendor or industry security recommendations to receive accreditation." Thanks to the core team: Kevin Rohan, Gary Jensen and Rich Qualls as well as the staff of the Oracle Solution Center and Glenn Brunette for their help in creating the document.

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• How do you stay productive when dealing with extremely badly written code?

  - by gaearon

  I don't have much experience in working in software industry, being self-taught and having participated in open source before deciding to take a job. Now that I work for money, I also have to deal with some unpleasant stuff, which is normal of course. Recently I was assigned to add logging to a large SharePoint project which is written by some programmer who obviously was learning to code on the job. After 2 years of collaboration, the client switched to our company, but the damage was done, and now somehow I need to maintain this code. Not that the code was too hard to read. Despite problems - each project has one class with several copy-pasted methods, enormous if nestings, Systems Hungarian, undisposed connections — it's still readable. However, I found myself absolutely unproductive despite working on something as simple as adding logging. Basically, I just need to go through the code step by step and add some trace calls. However, the idiocy of the code is so annoying that I get tired within 10 minutes of starting. In the beginning, I used to add using constructs, reduce nesting by reversing if's, rename the variables to readable names—but the project is large, and eventually I gave up. I know this is not the task I should be doing, but at least reducing the mess gave me some kind of psychological reward so I could keep going. Now the trick stopped working, and I still have 60% of my work to do. I started having headaches after work, and I no longer get the feeling of satisfaction I used to get - which would usually allow me to code for 10 hours straight and still feel fresh. This is not just one big rant, for I really do have an actual question: Is there a way to stay productive and not to fight the windmills? Is there some kind of psychological trick to stay focused on the task, instead of thinking “How stupid is that?” each time I see another clever trick by the previous programmer? The problem with adding logging is that I actually have to understand what the code does, and doing so hurts my brain in an unpleasant fashion.

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• Spirent Communications Improves Customer Experience with Knowledge Management

  - by Tony Berk

  Spirent Communications plc is a global leader in test and measurement inspiring innovation within development labs, communication networks and IT organizations. The world’s leading communications companies rely on Spirent to help design, develop, validate, and deliver world-class network, devices, and services. Spirent’s customers require high levels of support for a diverse and complex product portfolio, and the company is committed to delivering on this requirement. Spirent needed a solution to help its customers get the information they need quickly and at their convenience through its Web site. After evaluating several solutions, Spirent selected and deployed Oracle Knowledge for Web Self Service Enterprise Edition. Oracle Knowledge Management uses natural language processing to understand the true intent of each inquiry logged via the support portal’s search function. The Spirent Knowledge Base on the company’s Customer Support Center (CSC) finds the best possible answer using search enhancement features?such as communications industry-specific libraries and federation to search external sources. Spirent has reduced contact center call volume while better serving its customers. Each time a customer uses the knowledge base, they find answers faster than by calling, and it saves Spirent an average of US$210 per call?which is significant when multiplied across the thousands of calls received monthly. Oracle Knowledge also helps support engineers find answers more quickly, enabling the company to scale without adding additional support engineers. Oracle Knowledge is integrated with Spirent's Siebel Contact Center implementation to provide an integrated desktop for CRM and agent intelligence, avoiding the need for contact center personnel to toggle between various screens to address customer inquiries, thereby accelerating customer service. Click here to learn more about Sprient's use of Siebel CRM and Oracle Knowledge Management.

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• Oracle Brings Analytics to Project Management

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Alison Weiss  Nonprofit and for-profit organizations have many differences, but there is one way they are alike—managers struggle with huge amounts of data generated every day. Project data by itself has limited use—but any organization that can gain insight to make accurate predictions or to use resources more effectively can gain an operational advantage. Oracle’s Primavera P6 Analytics 2.0 business intelligence solution enables organizations using Oracle’s Primavera P6 Professional Project Management to do just that: identify critical issues and uncover trends in stores of project data. Primavera P6 Analytics provides management with the ability to look at not only how a single effort is progressing, but also how the entire organization is doing from a project perspective. The latest release includes new features that make it even easier to gather and analyze critical information. For example, the addition of geocoding gives Primavera P6 Analytics users the ability to track resources geographically on longitude and latitude and use a map to get an overall view of how projects, programs, and activities are deployed. “A nonprofit with relief projects in Vietnam, for example, can drill down to the project and get a world view and a regional view,” says Yasser Mahmud, vice president of product strategy and industry marketing in Oracle’s Primavera Global Business Unit. “Then they can drill down further to show statistics; key performance indicators; and how that program, portfolio, or project work is actually getting done.” The addition of new mobile capabilities to Primavera P6 Analytics puts deep-dive analysis into project managers’ hands with compatibility with major tablet operating systems. Now, nonprofits or for-profits working in remote locations can provide real-time visibility into projects to alert management if issues are occurring that need to be addressed immediately. “Primavera P6 Analytics generates information that can help organizations improve their utilization and trim down overall operating costs,” says Mahmud. “But more importantly, it gives organizations improved visibility.”

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• Additional new content SOA & BPM Partner Community

  - by JuergenKress

  Oracle Fusion Middleware 12c (12.1.2.0.0) Released - Download (OTN, eDelivery) Whitepaper: Next Generation Service Integration Platform - PDF SOA Maturity This article in the Industrial SOA series offers exploration of the fundamentals of applying a factory approach to modern service-oriented software development. Read the article. Enterprise Service Bus The fifth article in the Industrial SOA series answers to some of the most important questions about the use of an enterprise service bus, using concrete examples to clarify areas of application that can be deemed correct for ESBs. Read the article. DevOps, Cloud, and Role Creep DevOps and cloud computing are changing the IT industry - and changing IT roles. An panel of community members discusses what’s happening and how it might affect your job. Listen to the podcast. Industrial SOA - Now chapters 1 to 5 available | Torsten Winterberg White Paper: Cloud Integration - A Comprehensive Solution White Paper: Next Generation Service Integration Platform : SOA Suite on Exalogic IT Briefcase Interview: An Integrated Approach to Mobile, Cloud, and API Management Technologies with Oracle Fusion Middleware Webcast: Oracle Cloud Integration – Information Week Webcast eBook: Oracle SOA Suite – In the Customers’ Words Podcast: Cloud Integration Transitioning from TIBCO to Oracle SOA Suite – Part 1 Events: Oracle Simplifying Integration of Cloud and On-Premise New B2B Book Published for Oracle SOA B2B 11g Get Fast-Data Accelerator in Your Hands Today: Mobile Data Offloading for Telecom Fast Data Accelerator - Blog New Oracle Process Accelerators in Financial Services & Teleco Detect, Analyze, Act Fast with BPM Improving the Quality of Healthcare with BPM Engineers Australia Improves and Automates Business Processes and Completes Engineer Enrollments up to 90% Faster with Middleware Platform - Case Study | PPT Specialized Partner Ataway on BPM Practice - Video eProseed Delivers Processes Skillfully with Oracle BPM Suite - Video Yarra Valley Water Uses SOA and BPM for Orchestration, Re-use and Visibility - Video Victoria University Discusses Oracle SOA & Oracle BPM - Video SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• A Year of Upheaval for Procurement Professionals-New Report & Webinar

  - by DanAshton

  2013 will see significant changes in priorities and initiatives among procurement professionals as they balance the needs of their enterprises with efforts to add capabilities for long-term procurement success. In response, procurement managers will expand their organization’s spend influence via supplier relationship management, sourcing, and category management. These findings are part of the new report, “2013 Procurement Key Issues: Going Deeper and Broader to Deliver Borderless Procurement Services,” by the Hackett Group. The authors say that compared to similar studies over the last five years, 2013 is registering the greatest year-over-year changes in priorities for both procurement performance and capability issues. Three Important PrioritiesThe survey found that procurement professionals are focusing their attention in three key areas. Cost reduction. Controlling expenses is always a high priority, but with 90 percent of the respondents now placing this at the top of their performance concerns, the Hackett analysts say this “clearly shows that, for better or worse, cost reduction is king” in 2013. Technology innovation. Innovation has shot up significantly in the priority rankings and is now tied with spend influence for second among procurement professionals. Sixty-five percent of the survey participants said pursuing game-changing innovation and technology is a top procurement initiative. Managing supply risk. This area registered a sharp rise in importance because of its role in protecting profits, Hackett says. Supplier compliance with performance milestones and regulatory requirements is receiving particular attention, with an emphasis on efficient management of cross-functional workflows. “These processes create headaches for suppliers and buyers alike, and can detract from strategic value creation when participants are bogged down in processing paper and spreadsheets,” the report explains.  For more insights into the current state of the procurement industry, download the full report, “2013 Procurement Key Issues: Going Deeper and Broader to Deliver Borderless Procurement Services” and watch a Webcast featuring Global Procurement Advisory Practice Leader for The Hackett Group, Chis Sawchuk, and Managing Supervisor of Supply Chain Processes and Systems for Ameren, Chris Nelms. 

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• How do I use setFilmSize in panda3d to achieve the correct view?

  - by lhk

  I'm working with Panda3d and recently switched my game to isometric rendering. I moved the virtual camera accordingly and set an orthographic lens. Then I implemented the classes "Map" and "Canvas". A canvas is a dynamically generated mesh: a flat quad. I'm using it to render the ingame graphics. Since the game itself is still set in a 3d coordinate system I'm planning to rely on these canvases to draw sprites. I could have named this class "Tile" but as I'd like to use it for non-tile sketches (enemies, environment) as well I thought canvas would describe it's function better. Map does exactly what it's name suggests. Its constructor receives the number of rows and columns and then creates a standard isometric map. It uses the canvas class for tiles. I'm planning to write a map importer that reads a file to create maps on the fly. Here's the canvas implementation: class Canvas: def __init__(self, texture, vertical=False, width=1,height=1): # create the mesh format=GeomVertexFormat.getV3t2() format = GeomVertexFormat.registerFormat(format) vdata=GeomVertexData("node-vertices", format, Geom.UHStatic) vertex = GeomVertexWriter(vdata, 'vertex') texcoord = GeomVertexWriter(vdata, 'texcoord') # add the vertices for a flat quad vertex.addData3f(1, 0, 0) texcoord.addData2f(1, 0) vertex.addData3f(1, 1, 0) texcoord.addData2f(1, 1) vertex.addData3f(0, 1, 0) texcoord.addData2f(0, 1) vertex.addData3f(0, 0, 0) texcoord.addData2f(0, 0) prim = GeomTriangles(Geom.UHStatic) prim.addVertices(0, 1, 2) prim.addVertices(2, 3, 0) self.geom = Geom(vdata) self.geom.addPrimitive(prim) self.node = GeomNode('node') self.node.addGeom(self.geom) # this is the handle for the canvas self.nodePath=NodePath(self.node) self.nodePath.setSx(width) self.nodePath.setSy(height) if vertical: self.nodePath.setP(90) # the most important part: "Drawing" the image self.texture=loader.loadTexture(""+texture+".png") self.nodePath.setTexture(self.texture) Now the code for the Map class class Map: def __init__(self,rows,columns,size): self.grid=[] for i in range(rows): self.grid.append([]) for j in range(columns): # create a canvas for the tile. For testing the texture is preset tile=Canvas(texture="../assets/textures/flat_concrete",width=size,height=size) x=(i-1)*size y=(j-1)*size # set the tile up for rendering tile.nodePath.reparentTo(render) tile.nodePath.setX(x) tile.nodePath.setY(y) # and store it for later access self.grid[i].append(tile) And finally the usage def loadMap(self): self.map=Map(10, 10, 1) this function is called within the constructor of the World class. The instantiation of world is the entry point to the execution. The code is pretty straightforward and runs good. Sadly the output is not as expected: Please note: The problem is not the white rectangle, it's my player object. The problem is that although the map should have equal width and height it's stretched weirdly. With orthographic rendering I expected the map to be a perfect square. What did I do wrong ? UPDATE: I've changed the viewport. This is how I set up the orthographic camera: lens = OrthographicLens() lens.setFilmSize(40, 20) base.cam.node().setLens(lens) You can change the "aspect" by modifying the parameters of setFilmSize. I don't know exactly how they are related to window size and screen resolution but after testing a little the values above seem to work for me. Now everything is rendered correctly as long as I don't resize the window. Every change of the window's size as well as switching to fullscreen destroys the correct rendering. I know that implementing a listener for resize events is not in the scope of this question. However I wonder why I need to make the Film's height two times bigger than its width. My window is quadratic ! Can you tell me how to find out correct setting for the FilmSize ? UPDATE 2: I can imagine that it's hard to envision the behaviour of the game. At first glance the obvious solution is to pass the window's width and height in pixels to setFilmSize. There are two problems with that approach. The parameters for setFilmSize are ingame units. You'll get a way to big view if you pass the pixel size For some strange reason the image is distorted if you pass equal values for width and height. Here's the output for setFilmSize(800,800) You'll have to stress your eyes but you'll see what I mean

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• SAP or Navision? Career Path

  - by codebased

  This could be tricky to ask; I may or may not ask this question here but I thought to give it a try. I've been in Software Industry since 2002 and now it has been a time that I'm at Senior level where I normally code, lead and define the architect; giving technical solutions to the management is one of my asset that I've earned during my services. Now it is the time to define the road map for the future, $$$. I am not in favor of Project Management roles. I've been thinking of going through the ERP and my current company does provide me an option to go for Navision/ Microsoft Dynamics. They are currently on 4.0 but they are planning to move for 2009 and also to build one of their own plug-in. Indeed the option is good because Microsoft is trying to accomplish the market for Dynamics products. However, they have less success in Australia. Now, Another option is with SAP where person can go with 200 K $ a year. Where as I'd doubt that if the same kind of growth, financial, is available for Microsoft geek. What is your opinion on Navision or SAP? If I try to completely move to SAP it could be bit challenging as market will consider me a fresher. However the return is quite good. Where in case of Microsoft, I think technology changes so fast that there is a less chance to grow in, within, the same experience; in other word, if any new framework comes in .net then market look for that person who knows this new framework and not .net But in case of SAP, where the base remain same and chances are to grab more money from the market. What would you do if you were me? In stackoverflow - Navision questions are 20+ where in SAP 200+///?? :-)

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