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  • ubuntu 9.04 /var/www permissions

    - by luca
    ubuntu 9.04, user luca wants to access the /var/www directory. the directory is owned by user root, group root I changed the group ownership to www-data (sudo chgrp -R www-data /var/www/) and added write privileges to that group (sudo chmod -R g+r /var/www), and added luca to that group (sudo adduser luca www-data). Now, why can't luca still write to /var/www? It should be able to, right? in /etc/group we have: "www-data:x:33:luca" permissions for /var/www are: "drwxrwxr-x 2 root www-data 4096 Feb 26 15:35 www"

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  • beginner - best way to do a 'Confirm' page? [closed]

    - by W_P
    I am a beginning web app developer, wondering about the best way to implement a "Confirm Page" upon form submission. I have heard that it's best for the script that a form POSTs to to be implemented by handling the POST data and then redirecting to another page, so the user isn't directly viewing the page that was POSTed to. My question is about the best way to implement a "Confirm before data save" page. Do I Have my form POST to a script, which marshals the data, puts in a GET, and redirects to the confirm page, which unmarshals and displays the data in another form, where the user can then either confirm (which causes another POST to a script that actually saves the data) or deny (which causes the user to be redirected back to the original form, with their input added)? Have my form POST directly to the confirm page, which is displayed to the user and then, like #1, gives the user the option to confirm or deny? Have my form GET the confirm page, which then does the expected behavior? I feel like there is a common-sense answer to this question that I am just not getting.

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  • how to save a gtktextbuffer content in file

    - by user1565593
    i tried to save sengtktextbuffer content in a file. my code seens working but i have a problem in file. some characters are unreadable in outfile outfile my code: def on_save_clicked(self, widget, data=None): start = self.textbuffer.get_start_iter() end = self.textbuffer.get_end_iter() this = self.textbuffer.get_text(start, end, False) format = self.textbuffer.register_serialize_tagset(this) data = self.textbuffer.serialize(self.textbuffer, format, start, end) outfile = open("/home/christophe/toto.txt", "w") outfile.write(data) outfile.close() what is wrong in my code? thanks for your help

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  • CodePlex Daily Summary for Thursday, September 06, 2012

    CodePlex Daily Summary for Thursday, September 06, 2012Popular Releasesmenu4web: menu4web 0.4.1 - javascript menu for web sites: This release is for those who believe that global variables are evil. menu4web has been wrapped into m4w singleton object. Added "Vertical Tabs" example which illustrates object notation.WinRT XAML Toolkit: WinRT XAML Toolkit - 1.2.1: WinRT XAML Toolkit based on the Windows 8 RTM SDK. Download the latest source from the SOURCE CODE page. For compiled version use NuGet. You can add it to your project in Visual Studio by going to View/Other Windows/Package Manager Console and entering: PM> Install-Package winrtxamltoolkit Features AsyncUI extensions Controls and control extensions Converters Debugging helpers Imaging IO helpers VisualTree helpers Samples Recent changes NOTE: Namespace changes DebugConsol...iPDC - Free Phasor Data Concentrator: iPDC-v1.3.1: iPDC suite version-1.3.1, Modifications and Bug Fixed (from v 1.3.0) New User Manual for iPDC-v1.3.1 available on websites. Bug resolved : PMU Simulator TCP connection error and hang connection for client (PDC). Now PMU Simulator (server) can communicate more than one PDCs (clients) over TCP and UDP parallely. PMU Simulator is now sending the exact data frames as mentioned in data rate by user. PMU Simulator data rate has been verified by iPDC database entries and PMU Connection Tes...Microsoft SQL Server Product Samples: Database: AdventureWorks OData Feed: The AdventureWorks OData service exposes resources based on specific SQL views. The SQL views are a limited subset of the AdventureWorks database that results in several consuming scenarios: CompanySales Documents ManufacturingInstructions ProductCatalog TerritorySalesDrilldown WorkOrderRouting How to install the sample You can consume the AdventureWorks OData feed from http://services.odata.org/AdventureWorksV3/AdventureWorks.svc. You can also consume the AdventureWorks OData fe...Desktop Google Reader: 1.4.6: Sorting feeds alphabetical is now optional (see preferences window)DotNetNuke® Community Edition CMS: 06.02.03: Major Highlights Fixed issue where mailto: links were not working when sending bulk email Fixed issue where uses did not see friendship relationships Problem is in 6.2, which does not show in the Versions Affected list above. Fixed the issue with cascade deletes in comments in CoreMessaging_Notification Fixed UI issue when using a date fields as a required profile property during user registration Fixed error when running the product in debug mode Fixed visibility issue when...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.65: Fixed null-reference error in the build task constructor.Active Forums for DotNetNuke CMS: Active Forums 5.0.0 RC: RC release of Active Forums 5.0.Droid Explorer: Droid Explorer 0.8.8.7 Beta: Bug in the display icon for apk's, will fix with next release Added fallback icon if unable to get the image/icon from the Cloud Service Removed some stale plugins that were either out dated or incomplete. Added handler for *.ab files for restoring backups Added plugin to create device backups Backups stored in %USERPROFILE%\Android Backups\%DEVICE_ID%\ Added custom folder icon for the android backups directory better error handling for installing an apk bug fixes for the Runn...BI System Monitor: v2.1: Data Audits report and supporting SQL, and SSIS package Environment Overview report enhancements, improving the appearance, addition of data audit finding indicators Note: SQL 2012 version coming soon.Hidden Capture (HC): Hidden Capture 1.1: Hidden Capture 1.1 by Mohsen E.Dawatgar http://Hidden-Capture.blogfa.comExt Spec: Ext Spec 0.2.1: Refined examples and improved distribution options.The Visual Guide for Building Team Foundation Server 2012 Environments: Version 1: --Nearforums - ASP.NET MVC forum engine: Nearforums v8.5: Version 8.5 of Nearforums, the ASP.NET MVC Forum Engine. New features include: Built-in search engine using Lucene.NET Flood control improvements Notifications improvements: sync option and mail body View Roadmap for more details webdeploy package sha1 checksum: 961aff884a9187b6e8a86d68913cdd31f8deaf83WiX Toolset: WiX Toolset v3.6: WiX Toolset v3.6 introduces the Burn bootstrapper/chaining engine and support for Visual Studio 2012 and .NET Framework 4.5. Other minor functionality includes: WixDependencyExtension supports dependency checking among MSI packages. WixFirewallExtension supports more features of Windows Firewall. WixTagExtension supports Software Id Tagging. WixUtilExtension now supports recursive directory deletion. Melt simplifies pure-WiX patching by extracting .msi package content and updating .w...Iveely Search Engine: Iveely Search Engine (0.2.0): ????ISE?0.1.0??,?????,ISE?0.2.0?????????,???????,????????20???follow?ISE,????,??ISE??????????,??????????,?????????,?????????0.2.0??????,??????????。 Iveely Search Engine ?0.2.0?????????“??????????”,??????,?????????,???????,???????????????????,????、????????????。???0.1.0????????????: 1. ??“????” ??。??????????,?????????,???????????????????。??:????????,????????????,??????????????????。??????。 2. ??“????”??。?0.1.0??????,???????,???????????????,?????????????,????????,?0.2.0?,???????...GmailDefaultMaker: GmailDefaultMaker 3.0.0.2: Add QQ Mail BugfixSmart Data Access layer: Smart Data access Layer Ver 3: In this version support executing inline query is added. Check Documentation section for detail.DotNetNuke® Form and List: 06.00.04: DotNetNuke Form and List 06.00.04 Don't forget to backup your installation before upgrade. Changes in 06.00.04 Fix: Sql Scripts for 6.003 missed object qualifiers within stored procedures Fix: added missing resource "cmdCancel.Text" in form.ascx.resx Changes in 06.00.03 Fix: MakeThumbnail was broken if the application pool was configured to .Net 4 Change: Data is now stored in nvarchar(max) instead of ntext Changes in 06.00.02 The scripts are now compatible with SQL Azure, tested in a ne...Coevery - Free CRM: Coevery 1.0.0.24: Add a sample database, and installation instructions.New ProjectsAny-Service: AnyService is a .net 4.0 Windows service shell. It hosts any windows application in non-gui mode to run as a service.BabyCloudDrives - the multi cloud drive desktop's application: wpf ????BLACK ORANGE: Download The HPAD TEXT EDITOR and use it Wisely.. CodePlex New Release Checker: CodePlex New Release Checker is a small library that makes it easy to add, "New Version Available!" functionality to your CodePlex project.Collect: ????????!CSVManager: CSV??CSV?????,????CSV??,??????Exam Project: My Exam Project. Computer Vision, C and OpenCV-FTP: Hey guys thanks for checking out my ftp!Haushaltsbuch: 1ModMaker.Lua: ModMaker.Lua is an open source .NET library that parses and executes Lua code.MyJabbr: MyJabbr netduinoscope: Design shield and software to use netduino as oscilloscopeNetSurveillance Web Application: Net Surveillance Web ApplicationNiconicoApiHelper: ????API?????????OStega: A simple library for encrypt text into an bmp or png image.OURORM: ormTFS Cloud Deployment Toolkit: The TFS Cloud Deployment Toolkit is a set of tools that integrate with TFS 2010 to help manage configuration and deployment to various remote environments.The Visual Guide for Building Team Foundation Server 2012 Environments: A step-by-step guide for building Team Foundation Server 2012 environments that include SharePoint Server 2010, SQL Server 2012, Windows Server 2012 and more!WinRT LineChart: An attempt at creating an usable LineChart for everyone to use in his/her own Windows 8 Apps

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  • Will a polled event system cause lag for a server?

    - by Milo
    I'm using a library called ENet. It is a reliable UDP library. The way it works is a polled event system like this: ENetEvent event; /* Wait up to 1000 milliseconds for an event. */ while (enet_host_service (client, & event, 1000) > 0) { switch (event.type) { case ENET_EVENT_TYPE_CONNECT: printf ("A new client connected from %x:%u.\n", event.peer -> address.host, event.peer -> address.port); /* Store any relevant client information here. */ event.peer -> data = "Client information"; break; case ENET_EVENT_TYPE_RECEIVE: printf ("A packet of length %u containing %s was received from %s on channel %u.\n", event.packet -> dataLength, event.packet -> data, event.peer -> data, event.channelID); /* Clean up the packet now that we're done using it. */ enet_packet_destroy (event.packet); break; case ENET_EVENT_TYPE_DISCONNECT: printf ("%s disconected.\n", event.peer -> data); /* Reset the peer's client information. */ event.peer -> data = NULL; } } It waits up to 1000 milliseconds for an event. If I'm hosting say 75 event driven card games and a lobby on the same thread as this code, will it cause any problems. If my understanding is correct, the process will simply sleep until there is an event, when there is one, it will process the event then come back here where potentially 5 or so events have queued up since so enet_host_services would return right away and not cause lag. I have been advised not to use multiple threads, will that be alright like this? Thanks

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  • Library to fake intermittent failures according to tester-defined policy?

    - by crosstalk
    I'm looking for a library that I can use to help mock a program component that works only intermittently - usually, it works fine, but sometimes it fails. For example, suppose I need to read data from a file, and my program has to avoid crashing or hanging when a read fails due to a disk head crash. I'd like to model that by having a mock data reader function that returns mock data 90% of the time, but hangs or returns garbage otherwise. Or, if I'm stress-testing my full program, I could turn on debugging code in my real data reader module to make it return real data 90% of the time and hang otherwise. Now, obviously, in this particular example I could just code up my mock manually to test against a random() routine. However, I was looking for a system that allows implementing any failure policy I want, including: Fail randomly 10% of the time Succeed 10 times, fail 4 times, repeat Fail semi-randomly, such that one failure tends to be followed by a burst of more failures Any policy the tester wants to define Furthermore, I'd like to be able to change the failure policy at runtime, using either code internal to the program under test, or external knobs or switches (though the latter can be implemented with the former). In pig-Java, I'd envision a FailureFaker interface like so: interface FailureFaker { /** Return true if and only if the mocked operation succeeded. Implementors should override this method with versions consistent with their failure policy. */ public boolean attempt(); } And each failure policy would be a class implementing FailureFaker; for example there would be a PatternFailureFaker that would succeed N times, then fail M times, then repeat, and a AlwaysFailFailureFaker that I'd use temporarily when I need to simulate, say, someone removing the external hard drive my data was on. The policy could then be used (and changed) in my mock object code like so: class MyMockComponent { FailureFaker faker; public void doSomething() { if (faker.attempt()) { // ... } else { throw new RuntimeException(); } } void setFailurePolicy (FailureFaker policy) { this.faker = policy; } } Now, this seems like something that would be part of a mocking library, so I wouldn't be surprised if it's been done before. (In fact, I got the idea from Steve Maguire's Writing Solid Code, where he discusses this exact idea on pages 228-231, saying that such facilities were common in Microsoft code of that early-90's era.) However, I'm only familiar with EasyMock and jMockit for Java, and neither AFAIK have this function, or something similar with different syntax. Hence, the question: Do such libraries as I've described above exist? If they do, where have you found them useful? If you haven't found them useful, why not?

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  • dual boot missing files on ntfs

    - by yehuda
    I have 3 partitions: one for win7 (ntfs), one for Ubuntu (ext4) and one just for data (ntfs so both operating systems can see them). My problem is that I had stored some files on the data partition using ubuntu and when i booted win7 all that data was gone! After that I couldn't find the files even when using Ubuntu. My files were simply GONE :( Is there something I can do in Ubuntu or is it just windows problem?

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  • Antenna Aligner Part 4: Role'ing in the deep

    - by Chris George
    Since last time I've been trying to sort out the general workflow of the app. It's fundamentally not hard, there is a list of transmitters, you select a transmitter and it shows the compass view. Having done quite a bit of ajax/asp.net/html in the past, I immediately started off by creating two divs within my 'page', one for the list, one for the compass. Then using the onClick event in the list, this will switch the display attribute on the divs. This seemed to work, but did lead to some dodgy transitional redrawing artefacts which I was not happy with. So after some Googling I realised I was doing it all wrong! JQuery mobile has the concept of giving an object in html a data-role. By giving a div the attribute data-role="page" it is then treated as a separate page on the mobile device. Within the code, this is referenced like a html anchor in the form #mypage. Using this system, page transitions such as fade or slide are automatically applied which adds to the whole authenticity of the app! Here is a simple example: . <a href="#'compasspage">compass</a> . <div data-role="page" id="compasspage" data-add-back-btn="true"> But I don't want just a static link, I want to dynamically create my list, and get each list elements to switch to the compass page with the right information. So here is the jquery that I used to dynamically inject new <li> rows into the <ul> block. $('ul').append($('<li/>', {    //here appendin `<li>`     'data-role': "list-divider" }).append($('<a/>', {    //here appending `<a>` into `<li>`     'href': '#compasspage',     'data-transition': 'none',     'onclick': 'selectTx(' + i + ')',     'html': buttonHtml }))); $('ul').listview('refresh'); This is called within a for loop so the first 5 appropriate transmitters are used. There are several things of interest to note here. Firstly, I could not find a more elegant way to tell the target page which transmitter I've clicked on, so I have used the onclick event as well as the href attribute. The onclick event fires 'selectTx' which simply sets a global member variable to the specific index number I've clicked on. Yes it's not nice, but it works. Secondly, the data-transition attribute is set to 'none'. I wanted the transition between the pages to be a whooshy slidey effect. However this worked going to the compass page, but returning to the list page gave some undesirable visual artefacts (flickering, redrawing etc.). So I decided to remove the transitions all together, which was a shame. Thirdly, rather than embedding loads of html into the append command, I removed this out into a variable 'buttonHtml'. Doing this really tidied up my code. Until next time!

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  • Design pattern for an automated mechanical test bench

    - by JJS
    Background I have a test fixture with a number of communication/data acquisition devices on it that is used as an end of line test for a product. Because of all the various sensors used in the bench and the need to run the test procedure in near real-time, I'm having a hard time structuring the program to be more friendly to modify later on. For example, a National Instruments USB data acquisition device is used to control an analog output (load) and monitor an analog input (current), a digital scale with a serial data interface measures position, an air pressure gauge with a different serial data interface, and the product is interfaced through a proprietary DLL that handles its own serial communication. The hard part The "real-time" aspect of the program is my biggest tripping point. For example, I need to time how long the product needs to go from position 0 to position 10,000 to the tenth of a second. While it's traveling, I need to ramp up an output of the NI DAQ when it reaches position 6,000 and ramp it down when it reaches position 8,000. This sort of control looks easy from browsing NI's LabVIEW docs but I'm stuck with C# for now. All external communication is done by polling which makes for lots of annoying loops. I've slapped together a loose Producer Consumer model where the Producer thread loops through reading the sensors and sets the outputs. The Consumer thread executes functions containing timed loops that poll the Producer for current data and execute movement commands as required. The UI thread polls both threads for updating some gauges indicating current test progress. Unsure where to start Is there a more appropriate pattern for this type of application? Are there any good resources for writing control loops in software (non-LabVIEW) that interface with external sensors and whatnot?

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  • session management: verifying a user's log-in state

    - by good_computer
    I am storing sessions in my database. Everytime a user logs in, I create a new row corresponding to the new session, generate a new session id and send it as a cookie to the browser. My session data looks something like this: { 'user_id': 1234 'user_name': 'Sam' ... } When a request comes, I check whether a cookie with a session id is sent. If it is, I fetch session data from my database (or memcache) corresponding to that session id. When the user logs out, I remove the session data from my database (and memcache), and delete the cookie from the user's browser too. Notice that in my session data, I don't have something like logged_in: true. This is because if I find a session record in the database (or memcache) I deduce that the user is logged in, and if there is no session record found, the user is not logged in. My question is: is this the right approach? Should I have a logged_in key in my session data? Is there any possibility that a session record may be present on the server where the corresponding user is actually NOT logged in? Are there any security implications in having or not having such a key?

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  • Convience of mySQL over xml

    - by Bonechilla
    Currently I use XML to store specific information to correctly load a few things such as a list of specfied characters, scenes and music, Once more I use JAXB in combination with standard compression/decompression(ZIP) functionality to store a list of extrenous data. This data is called to add functionality to the character, somewhat like Skills in an RPG. Each skill is seperated into its own XML file with a grandlist which contains the names of each file with their extensions omitted and zipped in folder that gets encrypted. At first using xml was working fine however as the skill list grow i worry about its stability. I was wondering if I should begin storing the data in mySQL. Originally I planned to simply convert everything to JSON over xml but i think possibly mySQL would be a better move. Can anyone inform me of the key difference and pros and cons of each I guess i'm looking for the best way to store the data more conviently and would be easier to operate on. The data is mostly primatives and strings and the only arraylist of values i have i can just concat into a single field and parse later

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  • Payback Is The Coupon King

    - by Troy Kitch
    PAYBACK GmbH operates the largest marketing and couponing platforms in the world—with more than 50 million subscribers in Germany, Poland, India, Italy, and Mexico.  The Security Challenge Payback handles millions of requests for customer loyalty coupons and card-related transactions per day under tight latency constraints—with up to 1,000 attributes or more for each PAYBACK subscriber. Among the many challenges they solved using Oracle, they had to ensure that storage of sensitive data complied with the company’s stringent privacy standards aimed at protecting customer and purchase information from unintended disclosure. Oracle Advanced Security The company deployed Oracle Advanced Security to achieve reliable, cost-effective data protection for back-up files and gain the ability to transparently encrypt data transfers. By using Oracle Advanced Security, organizations can comply with privacy and regulatory mandates that require encrypting and redacting (display masking) application data, such as credit cards, social security numbers, or personally identifiable information (PII). Learn more about how PAYBACK uses Oracle.

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  • Connectify Dispatch: Link All Your Network Connections into a Super Pipeline

    - by Jason Fitzpatrick
    Connectify Dispatch is a network management tool that takes all the connections around you–Ethernet, Wi-Fi nodes, even 3G/4G cellular connections–and combines them into one giant data pipeline. At its most simple, Connectify Dispatch takes all the network inputs available to your computer (be those connections hard-line Ethernet, Wi-Fi nodes, or cellular connections) and merges the separate data connections seamlessly into one master connection. If any of the connections should falter (like your 3G reception goes out), Connectify automatically shifts the data to other available networks without any interruption. In addition you can specify which network Connectify should favor with connection prioritization; perfect for using your cellular connection without breaking through your data cap for the month right away. Hit up the link below to read more about Connectify Dispatch and the companion app Connectify Hotspot. Connectify Dispatch Secure Yourself by Using Two-Step Verification on These 16 Web Services How to Fix a Stuck Pixel on an LCD Monitor How to Factory Reset Your Android Phone or Tablet When It Won’t Boot

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  • Creating a chained dropdownlist using AJAX and XML

    This article is about to create a chained drop down list when we need to represent data from hierarchical data sets. Here Ill be discussing the method to populate ASPX dropdown lists using partial page rendering with AJAX. My database is simple XML data file....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Creating a chained dropdownlist using AJAX and XML

    This article is about to create a chained drop down list when we need to represent data from hierarchical data sets. Here I’ll be discussing the method to populate ASPX dropdown lists using partial page rendering with AJAX. My database is simple XML data file.

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  • 10gR2 Transportable Tablespaces Certified for EBS 11i

    - by Steven Chan
    Database migration across platforms of different "endian" (byte ordering) formats using the Cross Platform Transportable Tablespaces (XTTS) process is now certified for Oracle E-Business Suite Release 11i (11.5.10.2) with Oracle Database 10g Release 2.  This process is sometimes also referred to as transportable tablespaces (TTS).What is the Cross-Platform Transportable Tablespace Feature?The Cross-Platform Transportable Tablespace feature allows users to move a user tablespace across Oracle databases. It's an efficient way to move bulk data between databases. If the source platform and the target platform are of different endianness, then an additional conversion step must be done on either the source or target platform to convert the tablespace being transported to the target format. If they are of the same endianness, then no conversion is necessary and tablespaces can be transported as if they were on the same platform.Moving data using transportable tablespaces can be much faster than performing either an export/import or unload/load of the same data. This is because transporting a tablespace only requires the copying of datafiles from source to the destination and then integrating the tablespace structural information. You can also use transportable tablespaces to move both table and index data, thereby avoiding the index rebuilds you would have to perform when importing or loading table data.

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • Today's Links (6/17/2011)

    - by Bob Rhubart
    Call for Nominations: Oracle Eco-Enterprise Innovation Awards Is your organization using Oracle products to reduce your environmental footprint while reducing costs? If so, submit your nomination for Oracle's Eco-Enterprise Innovation award. These awards will be presented to select customers and their partners who are using any of Oracle's products to not only take an environmental lead, but also to reduce their costs and improve their business efficiencies by using green business practices. Beyond The Data Grid: Coherence, Normalization, Joins, and Linear Scalability | Ben Stopford Ben Stopford presents ODC, a highly distributed in-memory normalized NoSQL datastore designed for scalability, based on normalized data, Snowflake Schema, and Connected Replication pattern. Upgrading ALSB services to OSB | John Chin-a-Woeng John Chin-a-Woeng walks you through the upgrade from Aqualogic Service Bus (ALSB 3.0) to Oracle Service Bus (OSB 10.3). SOA & Middleware: Pinning tasks to a user in BPM 11g | Niall Commiskey Commiskey illustrates a scenario. JDeveloper 11gR2: New option Test WebService in WSDL editor | Lucas Jellema The "Test WebService" button in the WSDL Editor in JDeveloper 11gr2 is "just a little feature addition," says Oracle ACE Director Lucas Jellema. "But it can be quite useful all the same." Enterprise Business Intelligence 11g Seminar with Mark Rittman Oracle ACE Director Mark Rittman conducts a two-day course for Oracle University, in Dublin, IE, July 4-5, 2011. Data Integration Webcast Series Join Oracle experts for a series covering our data integration solutions. You’ll get invaluable information to help boost your data infrastructure so that you can accelerate your business.

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  • How to securely delete files stored on a SSD?

    - by Chris Neuroth
    From a (very long, but definitely worth to read) article on SSDs: When you delete a file in your OS, there is no reaction from either a hard drive or SSD. It isn’t until you overwrite the sector (on a hard drive) or page (on a SSD) that you actually lose the data. File recovery programs use this property to their advantage and that’s how they help you recover deleted files. The key distinction between HDDs and SSDs however is what happens when you overwrite a file. While a HDD can simply write the new data to the same sector, a SSD will allocate a new (or previously used) page for the overwritten data. The page that contains the now invalid data will simply be marked as invalid and at some point it’ll get erased. So, what would be the best way to securely erase files stored on a SSD? Overwriting with random data as we are used to from hard disks (e.g. using the "shred" utility) won't work unless you overwrite the WHOLE drive...

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  • links for 2011-03-18

    - by Bob Rhubart
    Events Overview (tags: ping.fm entarch) No description available. (tags: ping.fm) Andrejus Baranovskis: SOA & E2.0 Partner Community Forum Slides Oracle ACE Director Andrejus Baranovskis shares slides from his presentation at the SOA & E2.0 Partner Community Forum in Netherlands. (tags: oracle otn oracleace soa enterprise2.0 webcenter) ODTUG Kaleidoscope 2011 - The Premier Conference for Oracle Fusion Middleware AMIS Technology blog Oracle ACE Director Lucas Jellema shares information on what he considers "the best event for anyone doing, dabbling in or considering doing Oracle Fusion Middleware." (tags: oracle otn oracleace odtug fusionmiddleware) Mark Rittman: ODTUG K-Scope 2011 Early Bird Deadline is Closing "The deadline for Early Bird registrations for Kscope is fast approaching [March 25]. If you want to attend at the discounted rate, sign up soon." - Oracle ACE Director Mark Rittman (tags: oracle otn oracleace odtug) Master Data Management and Cloud Computing (Oracle Master Data Management) "Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed." - David Butler (tags: oracle otn mdm cloud)

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  • New DataCenter Options for Windows Azure

    - by ScottKlein
    Effective immediately, new compute and storage resource options are now available when selecting data center options in the Windows Azure Portal. "West US" and "East US" options are now available, for Compute and Storage. SQL Azure options for these two data centers will be available in the next few months. The official announcement can be found here.In terms of geo-replication:US East and West are paired together for Windows Azure Storage geo-replicationUS North and South are paired together for Windows Azure Storage geo-replicationThese two new data centers are now visible in the Windows Azure Management Portal effective immediately. Compute and Storage pricing remains the same across all data centers. Get started with Windows Azure through the free 90 day trial.

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  • Dependency injection: what belongs in the constructor?

    - by Adam Backstrom
    I'm evaluating my current PHP practices in an effort to write more testable code. Generally speaking, I'm fishing for opinions on what types of actions belong in the constructor. Should I limit things to dependency injection? If I do have some data to populate, should that happen via a factory rather than as constructor arguments? (Here, I'm thinking about my User class that takes a user ID and populates user data from the database during construction, which obviously needs to change in some way.) I've heard it said that "initialization" methods are bad, but I'm sure that depends on what exactly is being done during initialization. At the risk of getting too specific, I'll also piggyback a more detailed example onto my question. For a previous project, I built a FormField class (which handled field value setting, validation, and output as HTML) and a Model class to contain these fields and do a bit of magic to ease working with fields. FormField had some prebuilt subclasses, e.g. FormText (<input type="text">) and FormSelect (<select>). Model would be subclassed so that a specific implementation (say, a Widget) had its own fields, such as a name and date of manufacture: class Widget extends Model { public function __construct( $data = null ) { $this->name = new FormField('length=20&label=Name:'); $this->manufactured = new FormDate; parent::__construct( $data ); // set above fields using incoming array } } Now, this does violate some rules that I have read, such as "avoid new in the constructor," but to my eyes this does not seem untestable. These are properties of the object, not some black box data generator reading from an external source. Unit tests would progressively build up to any test of Widget-specific functionality, so I could be confident that the underlying FormFields were working correctly during the Widget test. In theory I could provide the Model with a FieldFactory() which could supply custom field objects, but I don't believe I would gain anything from this approach. Is this a poor assumption?

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  • Why Wouldn't Root Be Able to Change a Zone's IP Address in Oracle Solaris 11?

    - by rickramsey
    You might assume that if you have root access to an Oracle Solaris zone, you'd be able to change the root's IP address. If so, you'd proceed along these lines ... First, you'd log in: root@global_zone:~# zlogin user-zone Then you'd remove the IP interface: root@user-zone:~# ipadm delete-ip vnic0 Next, you'd create a new IP interface: root@user-zone:~# ipadm create-ip vnic0 Then you'd assign the IP interface a new IP address (10.0.0.10): root@user-zone:~# ipadm create-addr -a local=10.0.0.10/24 vnic0/v4 ipadm: cannot create address: Permission denied Why would that happen? Here are some potential reasons: You're in the wrong zone Nobody bothered to tell you that you were fired last week. The sysadmin for the global zone (probably your ex-girlfriend) enabled link protection mode on the zone with this sweet little command: root@global_zone:~# dladm set-linkprop -p \ protection=mac-nospoof,restricted,ip-nospoof vnic0 How'd your ex-girlfriend learn to do that? By reading this article: Securing a Cloud-Based Data Center with Oracle Solaris 11 by Orgad Kimchi, Ron Larson, and Richard Friedman When you build a private cloud, you need to protect sensitive data not only while it's in storage, but also during transmission between servers and clients, and when it's being used by an application. When a project is completed, the cloud must securely delete sensitive data and make sure the original data is kept secure. These are just some of the many security precautions a sysadmin needs to take to secure data in a cloud infrastructure. Orgad, Ron, and Richard and explain the rest and show you how to employ the security features in Oracle Solaris 11 to protect your cloud infrastructure. Part 2 of a three-part article on cloud deployments that use the Oracle Solaris Remote Lab as a case study. About the Photograph That's the fence separating a small group of tourist cabins from a pasture in the small town of Tropic, Utah. Follow Rick on: Personal Blog | Personal Twitter | Oracle Forums   Follow OTN Garage on: Web | Facebook | Twitter | YouTube

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  • Upgarde from Asp.Net MVC 1 to MVC 2 - how to and issues with JsonRequestBehavior

    - by Renso
    Goal Upgrade your MVC 1 app to MVC 2 Issues You may get errors about your Json data being returned via a GET request violating security principles - we also address this here. This post is not intended to delve into why the Json GET request is or may be an issue, just how to resolve it as part of upgrading from MVC1 to 2. Solution First remove all references from your projects to the MVC 1 dll and replace it with the MVC 2 dll. Now update your web.config file in your web app root folder by simply changing references to assembly="System.Web.Mvc, Version 1.0.0.0 to Version 2.0.0.0, there are a couple of references in your config file, here are probably most of them you may have:         <compilation debug="true" defaultLanguage="c#">             <assemblies>                        <add assembly="System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />             </assemblies>         </compilation>           <pages masterPageFile="~/Views/Masters/CRMTemplate.master" pageParserFilterType="System.Web.Mvc.ViewTypeParserFilter, System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" pageBaseType="System.Web.Mvc.ViewPage, System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" userControlBaseType="System.Web.Mvc.ViewUserControl, System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validateRequest="False">             <controls>                 <add assembly="System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" namespace="System.Web.Mvc" tagPrefix="mvc" />   Secondly, if you return Json objects from an ajax call via the GET method you ahve several options to fix this depending on your situation: 1. The simplest, as in my case I did this for an internal web app, you may simply do:             return Json(myObject, JsonRequestBehavior.AllowGet);   2. In Mvc if you have a controller base you could wrap the Json method with:         public new JsonResult Json(object data)         {             return Json(data, "application/json", JsonRequestBehavior.AllowGet);                    }   3. The most work would be to decorate your Actions with:         [AcceptVerbs(HttpVerbs.Get)]   4. Another tnat is also a lot of work that needs to be done to every ajax call returning Json is:                             msg = $.ajax({ url: $('#ajaxGetSampleUrl').val(), dataType: 'json', type: 'POST', async: false, data: { name: theClass }, success: function(data, result) { if (!result) alert('Failure to retrieve the Sample Data.'); } }).responseText;   This should cover all the issues you may run into when upgrading. Let me kow if you run into any other ones.

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