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Responsible BI for Excel, Even for Older Versions

- by andrewbrust

On Wednesday, I will have the honor of co-presenting, for both The Data Warehouse Institute (TDWI) and the New York Technology Council. on the subject of Excel and BI. My co-presenter will be none other than Bill Baker, who was a Microsoft Distinguished Engineer and, essentially, the father of BI at that company. Details on the events are here and here. We'll be talking about PowerPivot, of course, but that's not all. Probably even more important than any one product, will be our discussion of whether the usual characterization of Excel as the nemesis of IT, the guilty pleasure of business users and the antithesis of formal BI is really valid and/or hopelessly intractable. Without giving away our punchline, I'll tell you that we are much more optimistic than that. There are huge upsides to Excel and while there are real dangers to using it in the BI space, there are standards and practices you can employ to ensure Excel is used responsibly. And when those practices are followed, Excel becomes quite powerful indeed. One of the keys to this is using Excel as a data consumer rather than data storage mechanism. Caching data in Excel is OK, but only if that data is (a) not modified and (b) configured for automated periodic refresh. PowerPivot meets both criteria -- it stores a read-only copy of your data in the form of a model, and once workbook containing a PowerPivot model is published to SharePoint, it can be configured for scheduled data refresh, on the server, requiring no user intervention whatsoever. Data refresh is a bit like hard drive backup: it will only happen reliably if it's automated, and super-easy to configure. PowerPivot hits a real home run here (as does Windows Home Server for PC backup, but I digress). The thing about PowerPivot is that it's an add-in for Excel 2010. What if you're not planning to go to that new version for quite a while? What if you’ve just deployed Office 2007 in your organization? What if you're still on Office 2003, or an even earlier version? What can you do immediately to share data responsibly and easily? As it turns out, there's a feature in Excel that's been around for quite a while, that can help: Web Queries. The Web Query feature was introduced, ostensibly, to allow Excel to pull data in from Internet Web pages…for example, data in a stock quote history table will come in nicely, as will any data in a Web page that is displayed in an HTML table. To use the feature In Excel 2007 or 2010, click the Data Tab or the ribbon and click the “From Web” button towards the left; in older versions use the corresponding option in the menu or toolbars. Next, paste a URL into the resulting dialog box and tap Enter or click the Go button. A preview of the Web page will come up, and the dialog will allow you to select the specific table within the page whose data you’d like to import. Here’s an example: Now just click the table, click the Import button, and the Import Data dialog appears. You can simply click OK to bring in your data or you can first click the Properties… button and configure the data import to be refreshed at an interval in minutes that you select. Now your data’s in the spreadsheet and ready to worked with: Your data may be vulnerable to modification, but if you’ve set up the data refresh, any accidental or malicious changes will be corrected in time anyway. The thing about this feature is that it’s most useful not for public Web pages, but for pages behind the firewall. In effect, the Web Query feature provides an incredibly easy way to consume data in Excel that’s “published” from an application. Users just need a URL. They don’t need to know server and database names and since the data is read-only, providing credentials may be unnecessary, or can be handled using integrated security. If that’s not good enough, the Web Query can be saved to a special .iqy file, which can be edited to provide POST parameter data. The only requirement is that the data must be provided in an HTML table, with the first row providing the column names. From an ASP.NET project, it couldn’t be easier: a simple bound GridView control is totally compatible. Use a data source control with it, and you don’t even have to write any code. Users can link to pages that are part of an application’s UI, or developers can create pages that are specially designed for the purpose of providing an interface to the Web Query import feature. And none of this is Microsoft- or .NET-specific. You can create pages in any language you want (PHP comes to mind) that output the result set of a query in HTML table format, and then consume that data in a Web Query. Then build PivotTables and charts on the data, and in Excel 2007 or 2010 you can use conditional formatting to create scorecards and dashboards. This strategy allows you to create pages that function quite similarly to the OData XML feeds rendered when .NET developers create an “Astoria” WCF Data Service. And while it’s cool that PowerPivot and Excel 2010 can import such OData feeds, it’s good to know that older versions of Excel can function in a similar fashion, and can consume data produced by virtually any Web development platform. As a final matter, instead of just telling you that “older versions” of Excel support this feature, I’ll be more specific. To discover what the first version of Excel was to support Web queries, go to http://bit.ly/OldSchoolXL.

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SQL SERVER – Weekly Series – Memory Lane – #039

- by Pinal Dave

Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 FQL – Facebook Query Language Facebook list following advantages of FQL: Condensed XML reduces bandwidth and parsing costs. More complex requests can reduce the number of requests necessary. Provides a single consistent, unified interface for all of your data. It’s fun! UDF – Get the Day of the Week Function The day of the week can be retrieved in SQL Server by using the DatePart function. The value returned by the function is between 1 (Sunday) and 7 (Saturday). To convert this to a string representing the day of the week, use a CASE statement. UDF – Function to Get Previous And Next Work Day – Exclude Saturday and Sunday While reading ColdFusion blog of Ben Nadel Getting the Previous Day In ColdFusion, Excluding Saturday And Sunday, I realize that I use similar function on my SQL Server Database. This function excludes the Weekends (Saturday and Sunday), and it gets previous as well as next work day. Complete Series of SQL Server Interview Questions and Answers Data Warehousing Interview Questions and Answers – Introduction Data Warehousing Interview Questions and Answers – Part 1 Data Warehousing Interview Questions and Answers – Part 2 Data Warehousing Interview Questions and Answers – Part 3 Data Warehousing Interview Questions and Answers Complete List Download 2008 Introduction to Log Viewer In SQL Server all the windows event logs can be seen along with SQL Server logs. Interface for all the logs is same and can be launched from the same place. This log can be exported and filtered as well. DBCC SHRINKFILE Takes Long Time to Run If you are DBA who are involved with Database Maintenance and file group maintenance, you must have experience that many times DBCC SHRINKFILE operations takes a long time but any other operations with Database are relatively quicker. mssqlsystemresource – Resource Database The purpose of resource database is to facilitates upgrading to the new version of SQL Server without any hassle. In previous versions whenever version of SQL Server was upgraded all the previous version system objects needs to be dropped and new version system objects to be created. 2009 Puzzle – Write Script to Generate Primary Key and Foreign Key In SQL Server Management Studio (SSMS), there is no option to script all the keys. If one is required to script keys they will have to manually script each key one at a time. If database has many tables, generating one key at a time can be a very intricate task. I want to throw a question to all of you if any of you have scripts for the same purpose. Maximizing View of SQL Server Management Studio – Full Screen – New Screen I had explained the following two different methods: 1) Open Results in Separate Tab - This is a very interesting method as result pan shows up in a different tab instead of the splitting screen horizontally. 2) Open SSMS in Full Screen - This works always and to its best. Not many people are aware of this method; hence, very few people use it to enhance performance. 2010 Find Queries using Parallelism from Cached Plan T-SQL script gets all the queries and their execution plan where parallelism operations are kicked up. Pay attention there is TOP 10 is used, if you have lots of transactional operations, I suggest that you change TOP 10 to TOP 50 This is the list of the all the articles in the series of computed columns. SQL SERVER – Computed Column – PERSISTED and Storage This article talks about how computed columns are created and why they take more storage space than before. SQL SERVER – Computed Column – PERSISTED and Performance This article talks about how PERSISTED columns give better performance than non-persisted columns. SQL SERVER – Computed Column – PERSISTED and Performance – Part 2 This article talks about how non-persisted columns give better performance than PERSISTED columns. SQL SERVER – Computed Column and Performance – Part 3 This article talks about how Index improves the performance of Computed Columns. SQL SERVER – Computed Column – PERSISTED and Storage – Part 2 This article talks about how creating index on computed column does not grow the row length of table. SQL SERVER – Computed Columns – Index and Performance This article summarized all the articles related to computed columns. 2011 SQL SERVER – Interview Questions and Answers – Frequently Asked Questions – Data Warehousing Concepts – Day 21 of 31 What is Data Warehousing? What is Business Intelligence (BI)? What is a Dimension Table? What is Dimensional Modeling? What is a Fact Table? What are the Fundamental Stages of Data Warehousing? What are the Different Methods of Loading Dimension tables? Describes the Foreign Key Columns in Fact Table and Dimension Table? What is Data Mining? What is the Difference between a View and a Materialized View? SQL SERVER – Interview Questions and Answers – Frequently Asked Questions – Data Warehousing Concepts – Day 22 of 31 What is OLTP? What is OLAP? What is the Difference between OLTP and OLAP? What is ODS? What is ER Diagram? SQL SERVER – Interview Questions and Answers – Frequently Asked Questions – Data Warehousing Concepts – Day 23 of 31 What is ETL? What is VLDB? Is OLTP Database is Design Optimal for Data Warehouse? If denormalizing improves Data Warehouse Processes, then why is the Fact Table is in the Normal Form? What are Lookup Tables? What are Aggregate Tables? What is Real-Time Data-Warehousing? What are Conformed Dimensions? What is a Conformed Fact? How do you Load the Time Dimension? What is a Level of Granularity of a Fact Table? What are Non-Additive Facts? What is a Factless Facts Table? What are Slowly Changing Dimensions (SCD)? SQL SERVER – Interview Questions and Answers – Frequently Asked Questions – Data Warehousing Concepts – Day 24 of 31 What is Hybrid Slowly Changing Dimension? What is BUS Schema? What is a Star Schema? What Snow Flake Schema? Differences between the Star and Snowflake Schema? What is Difference between ER Modeling and Dimensional Modeling? What is Degenerate Dimension Table? Why is Data Modeling Important? What is a Surrogate Key? What is Junk Dimension? What is a Data Mart? What is the Difference between OLAP and Data Warehouse? What is a Cube and Linked Cube with Reference to Data Warehouse? What is Snapshot with Reference to Data Warehouse? What is Active Data Warehousing? What is the Difference between Data Warehousing and Business Intelligence? What is MDS? Explain the Paradigm of Bill Inmon and Ralph Kimball. SQL SERVER – Azure Interview Questions and Answers – Guest Post by Paras Doshi – Day 25 of 31 Paras Doshi has submitted 21 interesting question and answers for SQL Azure. 1.What is SQL Azure? 2.What is cloud computing? 3.How is SQL Azure different than SQL server? 4.How many replicas are maintained for each SQL Azure database? 5.How can we migrate from SQL server to SQL Azure? 6.Which tools are available to manage SQL Azure databases and servers? 7.Tell me something about security and SQL Azure. 8.What is SQL Azure Firewall? 9.What is the difference between web edition and business edition? 10.How do we synchronize On Premise SQL server with SQL Azure? 11.How do we Backup SQL Azure Data? 12.What is the current pricing model of SQL Azure? 13.What is the current limitation of the size of SQL Azure DB? 14.How do you handle datasets larger than 50 GB? 15.What happens when the SQL Azure database reaches Max Size? 16.How many databases can we create in a single server? 17.How many servers can we create in a single subscription? 18.How do you improve the performance of a SQL Azure Database? 19.What is code near application topology? 20.What were the latest updates to SQL Azure service? 21.When does a workload on SQL Azure get throttled? SQL SERVER – Interview Questions and Answers – Guest Post by Malathi Mahadevan – Day 26 of 31 Malachi had asked a simple question which has several answers. Each answer makes you think and ponder about the reality of the IT world. Look at the simple question – ‘What is the toughest challenge you have faced in your present job and how did you handle it’? and its various answers. Each answer has its own story. SQL SERVER – Interview Questions and Answers – Guest Post by Rick Morelan – Day 27 of 31 Rick Morelan of Joes2Pros has written an excellent blog post on the subject how to find top N values. Most people are fully aware of how the TOP keyword works with a SELECT statement. After years preparing so many students to pass the SQL Certification I noticed they were pretty well prepared for job interviews too. Yes, they would do well in the interview but not great. There seemed to be a few questions that would come up repeatedly for almost everyone. Rick addresses similar questions in his lucid writing skills. 2012 Observation of Top with Index and Order of Resultset SQL Server has lots of things to learn and share. It is amazing to see how people evaluate and understand different techniques and styles differently when implementing. The real reason may be absolutely different but we may blame something totally different for the incorrect results. Read the blog post to learn more. How do I Record Video and Webcast How to Convert Hex to Decimal or INT Earlier I asked regarding a question about how to convert Hex to Decimal. I promised that I will post an answer with Due Credit to the author but never got around to post a blog post around it. Read the original post over here SQL SERVER – Question – How to Convert Hex to Decimal. Query to Get Unique Distinct Data Based on Condition – Eliminate Duplicate Data from Resultset The natural reaction will be to suggest DISTINCT or GROUP BY. However, not all the questions can be solved by DISTINCT or GROUP BY. Let us see the following example, where a user wanted only latest records to be displayed. Let us see the example to understand further. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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The Red Gate and .NET Reflector Debacle

- by Rick Strahl

About a month ago Red Gate – the company who owns the NET Reflector tool most .NET devs use at one point or another – decided to change their business model for Reflector and take the product from free to a fully paid for license model. As a bit of history: .NET Reflector was originally created by Lutz Roeder as a free community tool to inspect .NET assemblies. Using Reflector you can examine the types in an assembly, drill into type signatures and quickly disassemble code to see how a particular method works. In case you’ve been living under a rock and you’ve never looked at Reflector, here’s what it looks like drilled into an assembly from disk with some disassembled source code showing: Note that you get tons of information about each element in the tree, and almost all related types and members are clickable both in the list and source view so it’s extremely easy to navigate and follow the code flow even in this static assembly only view. For many year’s Lutz kept the the tool up to date and added more features gradually improving an already amazing tool and making it better. Then about two and a half years ago Red Gate bought the tool from Lutz. A lot of ruckus and noise ensued in the community back then about what would happen with the tool and… for the most part very little did. Other than the incessant update notices with prominent Red Gate promo on them life with Reflector went on. The product didn’t die and and it didn’t go commercial or to a charge model. When .NET 4.0 came out it still continued to work mostly because the .NET feature set doesn’t drastically change how types behave. Then a month back Red Gate started making noise about a new Version Version 7 which would be commercial. No more free version - and a shit storm broke out in the community. Now normally I’m not one to be critical of companies trying to make money from a product, much less for a product that’s as incredibly useful as Reflector. There isn’t day in .NET development that goes by for me where I don’t fire up Reflector. Whether it’s for examining the innards of the .NET Framework, checking out third party code, or verifying some of my own code and resources. Even more so recently I’ve been doing a lot of Interop work with a non-.NET application that needs to access .NET components and Reflector has been immensely valuable to me (and my clients) if figuring out exact type signatures required to calling .NET components in assemblies. In short Reflector is an invaluable tool to me. Ok, so what’s the problem? Why all the fuss? Certainly the $39 Red Gate is trying to charge isn’t going to kill any developer. If there’s any tool in .NET that’s worth $39 it’s Reflector, right? Right, but that’s not the problem here. The problem is how Red Gate went about moving the product to commercial which borders on the downright bizarre. It’s almost as if somebody in management wrote a slogan: “How can we piss off the .NET community in the most painful way we can?” And that it seems Red Gate has a utterly succeeded. People are rabid, and for once I think that this outrage isn’t exactly misplaced. Take a look at the message thread that Red Gate dedicated from a link off the download page. Not only is Version 7 going to be a paid commercial tool, but the older versions of Reflector won’t be available any longer. Not only that but older versions that are already in use also will continually try to update themselves to the new paid version – which when installed will then expire unless registered properly. There have also been reports of Version 6 installs shutting themselves down and failing to work if the update is refused (I haven’t seen that myself so not sure if that’s true). In other words Red Gate is trying to make damn sure they’re getting your money if you attempt to use Reflector. There’s a lot of temptation there. Think about the millions of .NET developers out there and all of them possibly upgrading – that’s a nice chunk of change that Red Gate’s sitting on. Even with all the community backlash these guys are probably making some bank right now just because people need to get life to move on. Red Gate also put up a Feedback link on the download page – which not surprisingly is chock full with hate mail condemning the move. Oddly there’s not a single response to any of those messages by the Red Gate folks except when it concerns license questions for the full version. It puzzles me what that link serves for other yet than another complete example of failure to understand how to handle customer relations. There’s no doubt that that all of this has caused some serious outrage in the community. The sad part though is that this could have been handled so much less arrogantly and without pissing off the entire community and causing so much ill-will. People are pissed off and I have no doubt that this negative publicity will show up in the sales numbers for their other products. I certainly hope so. Stupidity ought to be painful! Why do Companies do boneheaded stuff like this? Red Gate’s original decision to buy Reflector was hotly debated but at that the time most of what would happen was mostly speculation. But I thought it was a smart move for any company that is in need of spreading its marketing message and corporate image as a vendor in the .NET space. Where else do you get to flash your corporate logo to hordes of .NET developers on a regular basis? Exploiting that marketing with some goodwill of providing a free tool breeds positive feedback that hopefully has a good effect on the company’s visibility and the products it sells. Instead Red Gate seems to have taken exactly the opposite tack of corporate bullying to try to make a quick buck – and in the process ruined any community goodwill that might have come from providing a service community for free while still getting valuable marketing. What’s so puzzling about this boneheaded escapade is that the company doesn’t need to resort to underhanded tactics like what they are trying with Reflector 7. The tools the company makes are very good. I personally use SQL Compare, Sql Data Compare and ANTS Profiler on a regular basis and all of these tools are essential in my toolbox. They certainly work much better than the tools that are in the box with Visual Studio. Chances are that if Reflector 7 added useful features I would have been more than happy to shell out my $39 to upgrade when the time is right. It’s Expensive to give away stuff for Free At the same time, this episode shows some of the big problems that come with ‘free’ tools. A lot of organizations are realizing that giving stuff away for free is actually quite expensive and the pay back is often very intangible if any at all. Those that rely on donations or other voluntary compensation find that they amount contributed is absolutely miniscule as to not matter at all. Yet at the same time I bet most of those clamouring the loudest on that Red Gate Reflector feedback page that Reflector won’t be free anymore probably have NEVER made a donation to any open source project or free tool ever. The expectation of Free these days is just too great – which is a shame I think. There’s a lot to be said for paid software and having somebody to hold to responsible to because you gave them some money. There’s an incentive –> payback –> responsibility model that seems to be missing from free software (not all of it, but a lot of it). While there certainly are plenty of bad apples in paid software as well, money tends to be a good motivator for people to continue working and improving products. Reasons for giving away stuff are many but often it’s a naïve desire to share things when things are simple. At first it might be no problem to volunteer time and effort but as products mature the fun goes out of it, and as the reality of product maintenance kicks in developers want to get something back for the time and effort they’re putting in doing non-glamorous work. It’s then when products die or languish and this is painful for all to watch. For Red Gate however, I think there was always a pretty good payback from the Reflector acquisition in terms of marketing: Visibility and possible positioning of their products although they seemed to have mostly ignored that option. On the other hand they started this off pretty badly even 2 and a half years back when they aquired Reflector from Lutz with the same arrogant attitude that is evident in the latest episode. You really gotta wonder what folks are thinking in management – the sad part is from advance emails that were circulating, they were fully aware of the shit storm they were inciting with this and I suspect they are banking on the sheer numbers of .NET developers to still make them a tidy chunk of change from upgrades… Alternatives are coming For me personally the single license isn’t a problem, but I actually have a tool that I sell (an interop Web Service proxy generation tool) to customers and one of the things I recommend to use with has been Reflector to view assembly information and to find which Interop classes to instantiate from the non-.NET environment. It’s been nice to use Reflector for this with its small footprint and zero-configuration installation. But now with V7 becoming a paid tool that option is not going to be available anymore. Luckily it looks like the .NET community is jumping to it and trying to fill the void. Amidst the Red Gate outrage a new library called ILSpy has sprung up and providing at least some of the core functionality of Reflector with an open source library. It looks promising going forward and I suspect there will be a lot more support and interest to support this project now that Reflector has gone over to the ‘dark side’…© Rick Strahl, West Wind Technologies, 2005-2011

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Center Pictures and Other Objects in Office 2007 & 2010

- by Matthew Guay

Sometimes it can be difficult to center a picture in a document just by dragging it dragging it around. Today we show you how to center pictures, images, and other objects perfectly in Word and PowerPoint. Note: For this tutorial we’re using Office 2010, but the steps are nearly identical in 2007. Centering a Picture in Word First let’s insert a picture into our document. Click the Insert tab, and then click Picture. Once you select the picture you want, it will be added to your document. Usually, pictures are added wherever your curser was in the document, so in a blank document it will be added at the top left. Also notice Picture Tools show up in the Ribbon after inserting an image. Note: The following menu items are available in Picture Tools Format tab which is displayed when you select the object or image you’re working with. How do we align the picture just like we want? Click Position to get some quick placement options, including centered in the middle of the document or on the top. However, for more advanced placement, we can use the Align tool. If Word isn’t maximized, you may only see the icon without the “Align” label. Notice the tools were grayed out in the menu by default. To be able to change the Alignment, we need to first change the text wrap settings. Click the Wrap Text button, and any option other than “In Line with Text”. Your choice will depend on the document you’re writing, just choose the option that works best in the document. Now, select the Align tools again. You can now position your image precisely with these options. Align Center will position your picture in the center of the page widthwise. Align Middle will put the picture in the middle of the page height-wise. This works the same with textboxes. Simply click the Align button in the Format tab, and you can center it in the page. And if you’d like to align several objects together, simply select them all, click Group, and then select Group from the menu. Now, in the align tools, you can center the whole group on your page for a heading, or whatever you want to use the pictures for. These steps also work the same with Office 2007. Center objects in PowerPoint This works similar in PowerPoint, except that pictures are automatically set for square wrapping automatically, so you don’t have to change anything. Simply insert the picture or other object of your choice, click Align, and choose the option you want. Additionally, if one object is already aligned like you want, drag another object near it and you will see a Smart Guide to help you align or center the second object with the first. This only works with shapes in PowerPoint 2010 beta, but will work with pictures, textboxes, and media in the final release this summer. Conclusion These are good methods for centering images and objects in Word and PowerPoint. From designing perfect headers to emphasizing your message in a PowerPoint presentation, this is something we’ve found useful and hope you will too. Since we’re talking about Office here, it’s worth mentioning that Microsoft has announced the Technology Guarantee Program for Office 2010. Essentially what this means is, if you purchase a version of Office 2007 between March 5th and September 30th of this year, when Office 2010 is released you’ll be able to upgrade to it for free! Similar Articles Productive Geek Tips Add or Remove Apps from the Microsoft Office 2007 or 2010 SuiteAdd More Functions To Office 2007 By Installing Add-InsCustomize Your Welcome Picture Choices in Windows VistaEasily Rotate Pictures In Word 2007Add Effects To Your Pictures in Word 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox)

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ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

- by Andreea Vaduva

Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful. Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience. Useful resources: Review the Best Practice Guide Review the tune-up guide About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management. She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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Is Linear Tape File System (LTFS) Best For Transportable Storage?

- by rickramsey

Those of us in tape storage engineering take a lot of pride in what we do, but understand that tape is the right answer to a storage problem only some of the time. And, unfortunately for a storage medium with such a long history, it has built up a few preconceived notions that are no longer valid. When I hear customers debate whether to implement tape vs. disk, one of the common strikes against tape is its perceived lack of usability. If you could go back a few generations of corporate acquisitions, you would discover that StorageTek engineers recognized this problem and started developing a solution where a tape drive could look just like a memory stick to a user. The goal was to not have to care about where files were on the cartridge, but to simply see the list of files that were on the tape, and click on them to open them up. Eventually, our friends in tape over at IBM built upon our work at StorageTek and Sun Microsystems and released the Linear Tape File System (LTFS) feature for the current LTO5 generation of tape drives as an open specification. LTFS is really a wonderful feature and we’re proud to have taken part in its beginnings and, as you’ll soon read, its future. Today we offer LTFS-Open Edition, which is free for you to use in your in Oracle Enterprise Linux 5.5 environment - not only on your LTO5 drives, but also on your Oracle StorageTek T10000C drives. You can download it free from Oracle and try it out. LTFS does exactly what its forefathers imagined. Now you can see immediately which files are on a cartridge. LTFS does this by splitting a cartridge into two partitions. The first holds all of the necessary metadata to create a directory structure for you to easily view the contents of the cartridge. The second partition holds all of the files themselves. When tape media is loaded onto a drive, a complete file system image is presented to the user. Adding files to a cartridge can be as simple as a drag-and-drop just as you do today on your laptop when transferring files from your hard drive to a thumb drive or with standard POSIX file operations. You may be thinking all of this sounds nice, but asking, “when will I actually use it?” As I mentioned at the beginning, tape is not the right solution all of the time. However, if you ever need to physically move data between locations, tape storage with LTFS should be your most cost-effective and reliable answer. I will give you a few use cases examples of when LTFS can be utilized. Media and Entertainment (M&E), Oil and Gas (O&G), and other industries have a strong need for their storage to be transportable. For example, an O&G company hunting for new oil deposits in remote locations takes very large underground seismic images which need to be shipped back to a central data center. M&E operations conduct similar activities when shooting video for productions. M&E companies also often transfers files to third-parties for editing and other activities. These companies have three highly flawed options for transporting data: electronic transfer, disk storage transport, or tape storage transport. The first option, electronic transfer, is impractical because of the expense of the bandwidth required to transfer multi-terabyte files reliably and efficiently. If there’s one place that has bandwidth, it’s your local post office so many companies revert to physically shipping storage media. Typically, M&E companies rely on transporting disk storage between sites even though it, too, is expensive. Tape storage should be the preferred format because as IDC points out, “Tape is more suitable for physical transportation of large amounts of data as it is less vulnerable to mechanical damage during transportation compared with disk" (See note 1, below). However, tape storage has not been used in the past because of the restrictions created by proprietary formats. A tape may only be readable if both the sender and receiver have the same proprietary application used to write the file. In addition, the workflows may be slowed by the need to read the entire tape cartridge during recall. LTFS solves both of these problems, clearing the way for tape to become the standard platform for transferring large files. LTFS is open and, as long as you’ve downloaded the free reader from our website or that of anyone in the LTO consortium, you can read the data. So if a movie studio ships a scene to a third-party partner to add, for example, sounds effects or a music score, it doesn’t have to care what technology the third-party has. If it’s written back to an LTFS-formatted tape cartridge, it can be read. Some tape vendors like to claim LTFS is a “standard,” but beauty is in the eye of the beholder. It’s a specification at this point, not a standard. That said, we’re already seeing application vendors create functionality to write in an LTFS format based on the specification. And it’s my belief that both customers and the tape storage industry will see the most benefit if we all follow the same path. As such, we have volunteered to lead the way in making LTFS a standard first with the Storage Network Industry Association (SNIA), and eventually through to standard bodies such as American National Standards Institute (ANSI). Expect to hear good news soon about our efforts. So, if storage transportability is one of your requirements, I recommend giving LTFS a look. It makes tape much more user-friendly and it’s free, which allows tape to maintain all of its cost advantages over disk! Note 1 - IDC Report. April, 2011. “IDC’s Archival Storage Solutions Taxonomy, 2011” - Brian Zents Website Newsletter Facebook Twitter

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Cross-language Extension Method Calling

- by Tom Hines

Extension methods are a concise way of binding functions to particular types. In my last post, I showed how Extension methods can be created in the .NET 2.0 environment. In this post, I discuss calling the extensions from other languages. Most of the differences I find between the Dot Net languages are mainly syntax. The declaration of Extensions is no exception. There is, however, a distinct difference with the framework accepting excensions made with C++ that differs from C# and VB. When calling the C++ extension from C#, the compiler will SOMETIMES say there is no definition for DoCPP with the error: 'string' does not contain a definition for 'DoCPP' and no extension method 'DoCPP' accepting a first argument of type 'string' could be found (are you missing a using directive or an assembly reference?) If I recompile, the error goes away. The strangest problem with calling the C++ extension from C# is that I first must make SOME type of reference to the class BEFORE using the extension or it will not be recognized at all. So, if I first call the DoCPP() as a static method, the extension works fine later. If I make a dummy instantiation of the class, it works. If I have no forward reference of the class, I get the same error as before and recompiling does not fix it. It seems as if this none of this is supposed to work across the languages. I have made a few work-arounds to get the examples to compile and run. Note the following examples: Extension in C# using System; namespace Extension_CS { public static class CExtension_CS { //in C#, the "this" keyword is the key. public static void DoCS(this string str) { Console.WriteLine("CS\t{0:G}\tCS", str); } } } Extension in C++ /****************************************************************************\ * Here is the C++ implementation. It is the least elegant and most quirky, * but it works. \****************************************************************************/ #pragma once using namespace System; using namespace System::Runtime::CompilerServices; //<-Essential // Reference: System.Core.dll //<- Essential namespace Extension_CPP { public ref class CExtension_CPP { public: [Extension] // or [ExtensionAttribute] /* either works */ static void DoCPP(String^ str) { Console::WriteLine("C++\t{0:G}\tC++", str); } }; } Extension in VB ' Here is the VB implementation. This is not as elegant as the C#, but it's ' functional. Imports System.Runtime.CompilerServices ' Public Module modExtension_VB 'Extension methods can be defined only in modules. <Extension()> _ Public Sub DoVB(ByVal str As String) Console.WriteLine("VB" & Chr(9) & "{0:G}" & Chr(9) & "VB", str) End Sub End Module Calling program in C# /******************************************************************************\ * Main calling program * Intellisense and VS2008 complain about the CPP implementation, but with a * little duct-tape, it works just fine. \******************************************************************************/ using System; using Extension_CPP; using Extension_CS; using Extension_VB; // vitual namespace namespace TestExtensions { public static class CTestExtensions { /**********************************************************************\ * For some reason, this needs a direct reference into the C++ version * even though it does nothing than add a null reference. * The constructor provides the fake usage to please the compiler. \**********************************************************************/ private static CExtension_CPP x = null; // <-DUCT_TAPE! static CTestExtensions() { // Fake usage to stop compiler from complaining if (null != x) {} // <-DUCT_TAPE } static void Main(string[] args) { string strData = "from C#"; strData.DoCPP(); strData.DoCS(); strData.DoVB(); } } } Calling program in VB Imports Extension_CPP Imports Extension_CS Imports Extension_VB Imports System.Runtime.CompilerServices Module TestExtensions_VB <Extension()> _ Public Sub DoCPP(ByVal str As String) 'Framework does not treat this as an extension, so use the static CExtension_CPP.DoCPP(str) End Sub Sub Main() Dim strData As String = "from VB" strData.DoCS() strData.DoVB() strData.DoCPP() 'fake End Sub End Module Calling program in C++ // TestExtensions_CPP.cpp : main project file. #include "stdafx.h" using namespace System; using namespace Extension_CPP; using namespace Extension_CS; using namespace Extension_VB; void main(void) { /*******************************************************\ * Extension methods are called like static methods * when called from C++. There may be a difference in * syntax when calling the VB extension as VB Extensions * are embedded in Modules instead of classes \*******************************************************/ String^ strData = "from C++"; CExtension_CPP::DoCPP(strData); CExtension_CS::DoCS(strData); modExtension_VB::DoVB(strData); //since Extensions go in Modules }

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Oracle on Oracle: Is that all?

- by Darin Pendergraft

On October 17th, I posted a short blog and a podcast interview with Chirag Andani, talking about how Oracle IT uses its own IDM products. Blog link here. In response, I received a comment from reader Jaime Cardoso ([email protected]) who posted: “- You could have talked about how by deploying Oracle's Open standards base technology you were able to integrate any new system in your infrastructure in days. - You could have talked about how by deploying federation you were enabling the business side to keep all their options open in terms of companies to buy and sell while maintaining perfect employee and customer's single view. - You could have talked about how you are now able to cut response times to your audit and security teams into 1/10th of your former times Instead you spent 6 minutes talking about single sign on and self provisioning? If I didn't knew your IDM offer so well I would now be wondering what its differences from Microsoft's offer was. Sorry for not giving a positive comment here but, please your IDM suite is very good and, you simply aren't promoting it well enough” So I decided to send Jaime a note asking him about his experience, and to get his perspective on what makes the Oracle products great. What I found out is that Jaime is a very experienced IDM Architect with several major projects under his belt. Darin Pendergraft: Can you tell me a bit about your experience? How long have you worked in IT, and what is your IDM experience? Jaime Cardoso: I started working in "serious" IT in 1998 when I became Netscape's technical specialist in Portugal. Netscape Portugal didn't exist so, I was working for their VAR here. Most of my work at the time was with Netscape's mail server and LDAP server. Since that time I've been bouncing between the system's side like Sun resellers, Solaris stuff and even worked with Sun's Engineering in the making of an Hierarchical Storage Product (Sun CIS if you know it) and the application's side, mostly in LDAP and IDM. Over the years I've been doing support, service delivery and pre-sales / architecture design of IDM solutions in most big customers in Portugal, to name a few projects: - The first European deployment of Sun Access Manager (SAPO – Portugal Telecom) - The identity repository of 5/5 of the Biggest Portuguese banks - The Portuguese government federation of services project DP: OK, in your blog response, you mentioned 3 topics: 1. Using Oracle's standards based architecture; (you) were able to integrate any new system in days: can you give an example? What systems, how long did it take, number of apps/users/accounts/roles etc. JC: It's relatively easy to design a user management strategy for a static environment, or if you simply assume that you're an <insert vendor here> shop and all your systems will bow to that vendor's will. We've all seen that path, the use of proprietary technologies in interoperability solutions but, then reality kicks in. As an ISP I recall that I made the technical decision to use Active Directory as a central authentication system for the entire IT infrastructure. Clients, systems, apps, everything was there. As a good part of the systems and apps were running on UNIX, then a connector became needed in order to have UNIX boxes to authenticate against AD. And, that strategy worked but, each new machine required the component to be installed, monitoring had to be made for that component and each new app had to be independently certified. A self care user portal was an ongoing project, AD access assumes the client is inside the domain, something the ISP's customers (and UNIX boxes) weren't nor had any intention of ever being. When the Windows 2008 rollout was done, Microsoft changed the Active Directory interface. The Windows administrators didn't have enough know-how about directories and the way systems outside the MS world behaved so, on the go live, things weren't properly tested and a general outage followed. Several hours and 1 roll back later, everything was back working. But, the ISP still had to change all of its applications to work with the new access methods and reset the effort spent on the self service user portal. To keep with the same strategy, they would also have to trust Microsoft not to change interfaces again. Simply by putting up an Oracle LDAP server in the middle and replicating the user info from the AD into LDAP, most of the problems went away. Even systems for which no AD connector existed had PAM in them so, integration was made at the OS level, fully supported by the OS supplier. Sun Identity Manager already had a self care portal, combined with a user workflow so, all the clearances had to be given before the account was created or updated. Adding a new system as a client for these authentication services was simply a new checkbox in the OS installer and, even True64 systems were, for the first time integrated also with a 5 minute work of a junior system admin. True, all the windows clients and MS apps still went to the AD for their authentication needs so, from the start everybody knew that they weren't 100% free of migration pains but, now they had a single point of problems to look at. If you're looking for numbers: - 500K directory entries (users) - 2-300 systems After the initial setup, I personally integrated about 20 systems / apps against LDAP in 1 day while being watched by the different IT teams. The internal IT staff did the rest. DP: 2. Using Federation allows the business to keep options open for buying and selling companies, and yet maintain a single view for both employee and customer. What do you mean by this? Can you give an example? JC: The market is dynamic. The company that's being bought today tomorrow will be sold again. Companies that spread on different markets may see the regulator forcing a sale of part of a company due to monopoly reasons and companies that are in multiple countries have to comply with different legislations. Our job, as IT architects, while addressing the customers and employees authentication services, is quite hard and, quite contrary. On one hand, we need to give access to all of our employees to the relevant systems, apps and resources and, we already have marketing talking with us trying to find out who's a customer of the bough company but not from ours to address. On the other hand, we have to do that and keep in mind we may have to break up all that effort and that different countries legislation may became a problem with a full integration plan. That's a job for user Federation. you don't want to be the one who's telling your President that he will sell that business unit without it's customer's database (making the deal worth a lot less) or that the buyer will take with him a copy of your entire customer's database. Federation enables you to start controlling permissions to users outside of your traditional authentication realm. So what if the people of that company you just bought are keeping their old logins? Do you want, because of that, to have a dedicated system for their expenses reports? And do you want to keep their sales (and pre-sales) people out of the loop in terms of your group's path? Control the information flow, establish a Federation trust circle and give access to your apps to users that haven't (yet?) been brought into your internal login systems. You can still see your users in a unified view, you obviously control if a user has access to any particular application, either that user is in your local database or stored in a directory on the other side of the world. DP: 3. Cut response times of audit and security teams to 1/10. Is this a real number? Can you give an example? JC: No, I don't have any backing for this number. One of the companies I did system Administration for has a SOX compliance policy in place (I remind you that I live in Portugal so, this definition of SOX may be somewhat different from what you're used to) and, every time the audit team says they'll do another audit, we have to negotiate with them the size of the sample and we spend about 15 man/days gathering all the required info they ask. I did some work with Sun's Identity auditor and, from what I've been seeing, Oracle's product is even better and, I've seen that most of the information they ask would have been provided in a few hours with the help of this tool. I do stand by what I said here but, to be honest, someone from Identity Auditor team would do a much better job than me explaining this time savings. Jaime is right: the Oracle IDM products have a lot of business value, and Oracle IT is using them for a lot more than I was able to cover in the short podcast that I posted. I want to thank Jaime for his comments and perspective. We want these blog posts to be informative and honest – so if you have feedback for the Oracle IDM team on any topic discussed here, please post your comments below.

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Performing a clean database creation using msbuild

- by Robert May

So I’m taking a break from writing about other Agile stuff for a post. :) I’m still going to get back to the other subjects, but this is fun too. Something I’ve done quite a bit of is MSBuild and CI work. I’m experimenting with ways to improve what I’ve done in the past, particularly around database CI. Today, I developed a mechanism for starting from scratch with your database. By scratch, I mean blowing away the existing database and creating it again from a single command line call. I’m a firm believer that developers should be able to get to a known clean state at the database level with a single command and that they should be operating off of their own isolated database to improve productivity. These scripts will help that. Here’s how I did it. First, we have to disconnect users. I did so using the help of a script from sql server central. Note that I’m using sqlcmd variable replacement. -- kills all the users in a particular database -- dlhatheway/3M, 11-Jun-2000 declare @arg_dbname sysname declare @a_spid smallint declare @msg varchar(255) declare @a_dbid int set @arg_dbname = '$(DatabaseName)' select @a_dbid = sdb.dbid from master..sysdatabases sdb where sdb.name = @arg_dbname declare db_users insensitive cursor for select sp.spid from master..sysprocesses sp where sp.dbid = @a_dbid open db_users fetch next from db_users into @a_spid while @@fetch_status = 0 begin select @msg = 'kill '+convert(char(5),@a_spid) print @msg execute (@msg) fetch next from db_users into @a_spid end close db_users deallocate db_users GO Once all users are booted from the database, we can commence with recreating the database. I generated the script that is used to create a database from SQL Server management studio, so I’m only going to show the bits that weren’t generated that are important. There are a bunch of Alter Database statements that aren’t shown. First, I had to find the default location of the database files in the install, since they can be in many different locations. I used Method 1 from a technet blog and then modified it a bit to do what I needed to do. I ended up using dynamic SQL because for the life of me, I couldn’t get the “Filename” property to not return an error when I used anything besides a string. I’m dropping the database first, if it exists. Here’s the code: IF EXISTS(SELECT 1 FROM [master].[sys].[databases] WHERE [name] = N'$(DatabaseName)') BEGIN drop database $(DatabaseName) END; go IF EXISTS(SELECT 1 FROM [master].[sys].[databases] WHERE [name] = 'zzTempDBForDefaultPath') BEGIN DROP DATABASE zzTempDBForDefaultPath END; -- Create temp database. Because no options are given, the default data and --- log path locations are used CREATE DATABASE zzTempDBForDefaultPath; DECLARE @Default_Data_Path VARCHAR(512), @Default_Log_Path VARCHAR(512); --Get the default data path SELECT @Default_Data_Path = ( SELECT LEFT(physical_name,LEN(physical_name)-CHARINDEX('\',REVERSE(physical_name))+1) FROM sys.master_files mf INNER JOIN sys.[databases] d ON mf.[database_id] = d.[database_id] WHERE d.[name] = 'zzTempDBForDefaultPath' AND type = 0); --Get the default Log path SELECT @Default_Log_Path = ( SELECT LEFT(physical_name,LEN(physical_name)-CHARINDEX('\',REVERSE(physical_name))+1) FROM sys.master_files mf INNER JOIN sys.[databases] d ON mf.[database_id] = d.[database_id] WHERE d.[name] = 'zzTempDBForDefaultPath' AND type = 1); --Clean up. IF EXISTS(SELECT 1 FROM [master].[sys].[databases] WHERE [name] = 'zzTempDBForDefaultPath') BEGIN DROP DATABASE zzTempDBForDefaultPath END; DECLARE @SQL nvarchar(max) SET @SQL= 'CREATE DATABASE $(DatabaseName) ON PRIMARY ( NAME = N''$(DatabaseName)'', FILENAME = N''' + @Default_Data_Path + N'$(DatabaseName)' + '.mdf' + ''', SIZE = 2048KB , FILEGROWTH = 1024KB ) LOG ON ( NAME = N''$(DatabaseName)Log'', FILENAME = N''' + @Default_Log_Path + N'$(DatabaseName)' + '.ldf' + ''', SIZE = 1024KB , FILEGROWTH = 10%) ' exec (@SQL) GO And with that, your database is created. You can run these scripts on any server and on any database name. To do that, I created an MSBuild script that looks like this: <Project xmlns="http://schemas.microsoft.com/developer/msbuild/2003" ToolsVersion="4.0"> <PropertyGroup> <DatabaseName>MyDatabase</DatabaseName> <Server>localhost</Server> <SqlCmd>sqlcmd -v DatabaseName=$(DatabaseName) -S $(Server) -i </SqlCmd> <ScriptDirectory>.\Scripts</ScriptDirectory> </PropertyGroup> <Target Name ="Rebuild"> <ItemGroup> <ScriptFiles Include="$(ScriptDirectory)\*.sql"/> </ItemGroup> <Exec Command="$(SqlCmd) "%(ScriptFiles.Identity)"" ContinueOnError="false"/> </Target> </Project> Note that the Scripts directory is underneath the directory where I’m running the msbuild command and is relative to that directory. Note also that the target is using batching to run each script in the scripts subdirectory, one after the other. Each script is passed to the sqlcmd command line execution using the .Identity property on the itemgroup that is created. This target file is saved in the file “Database.target”. To make this work, you’ll need msbuild in your path, and then run the following command: msbuild database.target /target:Rebuild Once you’ve got your virgin database setup, you’d then need to use a tool like dbdeploy.net to determine that it was a virgin database, build a change script based on the change scripts, and then you’d want another sqlcmd call to update the database with the appropriate scripts. I’m doing that next, so I’ll post a blog update when I’ve got it working. Technorati Tags: MSBuild,Agile,CI,Database

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Making your WCF Web Apis to speak in multiple languages

- by cibrax

One of the key aspects of how the web works today is content negotiation. The idea of content negotiation is based on the fact that a single resource can have multiple representations, so user agents (or clients) and servers can work together to chose one of them. The http specification defines several “Accept” headers that a client can use to negotiate content with a server, and among all those, there is one for restricting the set of natural languages that are preferred as a response to a request, “Accept-Language”. For example, a client can specify “es” in this header for specifying that he prefers to receive the content in spanish or “en” in english. However, there are certain scenarios where the “Accept-Language” header is just not enough, and you might want to have a way to pass the “accepted” language as part of the resource url as an extension. For example, http://localhost/ProductCatalog/Products/1.es” returns all the descriptions for the product with id “1” in spanish. This is useful for scenarios in which you want to embed the link somewhere, such a document, an email or a page. Supporting both scenarios, the header and the url extension, is really simple in the new WCF programming model. You only need to provide a processor implementation for any of them. Let’s say I have a resource implementation as part of a product catalog I want to expose with the WCF web apis. [ServiceContract][Export]public class ProductResource{ IProductRepository repository; [ImportingConstructor] public ProductResource(IProductRepository repository) { this.repository = repository; } [WebGet(UriTemplate = "{id}")] public Product Get(string id, HttpResponseMessage response) { var product = repository.GetById(int.Parse(id)); if (product == null) { response.StatusCode = HttpStatusCode.NotFound; response.Content = new StringContent(Messages.OrderNotFound); } return product; }} The Get method implementation in this resource assumes the desired culture will be attached to the current thread (Thread.CurrentThread.Culture). Another option is to pass the desired culture as an additional argument in the method, so my processor implementation will handle both options. This method is also using an auto-generated class for handling string resources, Messages, which is available in the different cultures that the service implementation supports. For example, Messages.resx contains “OrderNotFound”: “Order Not Found” Messages.es.resx contains “OrderNotFound”: “No se encontro orden” The processor implementation bellow tackles the first scenario, in which the desired language is passed as part of the “Accept-Language” header. public class CultureProcessor : Processor<HttpRequestMessage, CultureInfo>{ string defaultLanguage = null; public CultureProcessor(string defaultLanguage = "en") { this.defaultLanguage = defaultLanguage; this.InArguments[0].Name = HttpPipelineFormatter.ArgumentHttpRequestMessage; this.OutArguments[0].Name = "culture"; } public override ProcessorResult<CultureInfo> OnExecute(HttpRequestMessage request) { CultureInfo culture = null; if (request.Headers.AcceptLanguage.Count > 0) { var language = request.Headers.AcceptLanguage.First().Value; culture = new CultureInfo(language); } else { culture = new CultureInfo(defaultLanguage); } Thread.CurrentThread.CurrentCulture = culture; Messages.Culture = culture; return new ProcessorResult<CultureInfo> { Output = culture }; }} As you can see, the processor initializes a new CultureInfo instance with the value provided in the “Accept-Language” header, and set that instance to the current thread and the auto-generated resource class with all the messages. In addition, the CultureInfo instance is returned as an output argument called “culture”, making possible to receive that argument in any method implementation The following code shows the implementation of the processor for handling languages as url extensions. public class CultureExtensionProcessor : Processor<HttpRequestMessage, Uri>{ public CultureExtensionProcessor() { this.OutArguments[0].Name = HttpPipelineFormatter.ArgumentUri; } public override ProcessorResult<Uri> OnExecute(HttpRequestMessage httpRequestMessage) { var requestUri = httpRequestMessage.RequestUri.OriginalString; var extensionPosition = requestUri.LastIndexOf("."); if (extensionPosition > -1) { var extension = requestUri.Substring(extensionPosition + 1); var query = httpRequestMessage.RequestUri.Query; requestUri = string.Format("{0}?{1}", requestUri.Substring(0, extensionPosition), query); ; var uri = new Uri(requestUri); httpRequestMessage.Headers.AcceptLanguage.Clear(); httpRequestMessage.Headers.AcceptLanguage.Add(new StringWithQualityHeaderValue(extension)); var result = new ProcessorResult<Uri>(); result.Output = uri; return result; } return new ProcessorResult<Uri>(); }} The last step is to inject both processors as part of the service configuration as it is shown bellow, public void RegisterRequestProcessorsForOperation(HttpOperationDescription operation, IList<Processor> processors, MediaTypeProcessorMode mode){ processors.Insert(0, new CultureExtensionProcessor()); processors.Add(new CultureProcessor());} Once you configured the two processors in the pipeline, your service will start speaking different languages :). Note: Url extensions don’t seem to be working in the current bits when you are using Url extensions in a base address. As far as I could see, ASP.NET intercepts the request first and tries to route the request to a registered ASP.NET Http Handler with that extension. For example, “http://localhost/ProductCatalog/products.es” does not work, but “http://localhost/ProductCatalog/products/1.es” does.

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The UIManager Pattern

- by Duncan Mills

One of the most common mistakes that I see when reviewing ADF application code, is the sin of storing UI component references, most commonly things like table or tree components in Session or PageFlow scope. The reasons why this is bad are simple; firstly, these UI object references are not serializable so would not survive a session migration between servers and secondly there is no guarantee that the framework will re-use the same component tree from request to request, although in practice it generally does do so. So there danger here is, that at best you end up with an NPE after you session has migrated, and at worse, you end up pinning old generations of the component tree happily eating up your precious memory. So that's clear, we should never. ever, be storing references to components anywhere other than request scope (or maybe backing bean scope). So double check the scope of those binding attributes that map component references into a managed bean in your applications. Why is it Such a Common Mistake? At this point I want to examine why there is this urge to hold onto these references anyway? After all, JSF will obligingly populate your backing beans with the fresh and correct reference when needed. In most cases, it seems that the rational is down to a lack of distinction within the application between what is data and what is presentation. I think perhaps, a cause of this is the logical separation between business data behind the ADF data binding (#{bindings}) façade and the UI components themselves. Developers tend to think, OK this is my data layer behind the bindings object and everything else is just UI. Of course that's not the case. The UI layer itself will have state which is intrinsically linked to the UI presentation rather than the business model, but at the same time should not be tighly bound to a specific instance of any single UI component. So here's the problem. I think developers try and use the UI components as state-holders for this kind of data, rather than using them to represent that state. An example of this might be something like the selection state of a tabset (panelTabbed), you might be interested in knowing what the currently disclosed tab is. The temptation that leads to the component reference sin is to go and ask the tabset what the selection is. That of course is fine in context - e.g. a handler within the same request scoped bean that's got the binding to the tabset. However, it leads to problems when you subsequently want the same information outside of the immediate scope. The simple solution seems to be to chuck that component reference into session scope and then you can simply re-check in the same way, leading of course to this mistake. Turn it on its Head So the correct solution to this is to turn the problem on its head. If you are going to be interested in the value or state of some component outside of the immediate request context then it becomes persistent state (persistent in the sense that it extends beyond the lifespan of a single request). So you need to externalize that state outside of the component and have the component reference and manipulate that state as needed rather than owning it. This is what I call the UIManager pattern. Defining the Pattern The UIManager pattern really is very simple. The premise is that every application should define a session scoped managed bean, appropriately named UIManger, which is specifically responsible for holding this persistent UI component related state. The actual makeup of the UIManger class varies depending on a needs of the application and the amount of state that needs to be stored. Generally I'll start off with a Map in which individual flags can be created as required, although you could opt for a more formal set of typed member variables with getters and setters, or indeed a mix. This UIManager class is defined as a session scoped managed bean (#{uiManager}) in the faces-config.xml. The pattern is to then inject this instance of the class into any other managed bean (usually request scope) that needs it using a managed property. So typically you'll have something like this: <managed-bean> <managed-bean-name>uiManager</managed-bean-name> <managed-bean-class>oracle.demo.view.state.UIManager</managed-bean-class> <managed-bean-scope>session</managed-bean-scope> </managed-bean> When is then injected into any backing bean that needs it: <managed-bean> <managed-bean-name>mainPageBB</managed-bean-name> <managed-bean-class>oracle.demo.view.MainBacking</managed-bean-class> <managed-bean-scope>request</managed-bean-scope> <managed-property> <property-name>uiManager</property-name> <property-class>oracle.demo.view.state.UIManager</property-class> <value>#{uiManager}</value> </managed-property> </managed-bean> In this case the backing bean in question needs a member variable to hold and reference the UIManager: private UIManager _uiManager; Which should be exposed via a getter and setter pair with names that match the managed property name (e.g. setUiManager(UIManager _uiManager), getUiManager()). This will then give your code within the backing bean full access to the UI state. UI components in the page can, of course, directly reference the uiManager bean in their properties, for example, going back to the tab-set example you might have something like this: <af:paneltabbed> <af:showDetailItem text="First" disclosed="#{uiManager.settings['MAIN_TABSET_STATE'].['FIRST']}"> ... </af:showDetailItem> <af:showDetailItem text="Second" disclosed="#{uiManager.settings['MAIN_TABSET_STATE'].['SECOND']}"> ... </af:showDetailItem> ... </af:panelTabbed> Where in this case the settings member within the UI Manger is a Map which contains a Map of Booleans for each tab under the MAIN_TABSET_STATE key. (Just an example you could choose to store just an identifier for the selected tab or whatever, how you choose to store the state within UI Manger is up to you.) Get into the Habit So we can see that the UIManager pattern is not great strain to implement for an application and can even be retrofitted to an existing application with ease. The point is, however, that you should always take this approach rather than committing the sin of persistent component references which will bite you in the future or shotgun scattered UI flags on the session which are hard to maintain. If you take the approach of always accessing all UI state via the uiManager, or perhaps a pageScope focused variant of it, you'll find your applications much easier to understand and maintain. Do it today!

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SSAS Maestro Training in July 2012 #ssasmaestro #ssas

- by Marco Russo (SQLBI)

A few hours ago Chris Webb blogged about SSAS Maestro and I’d like to propagate the news, adding also some background info. SSAS Maestro is the premier certification on Analysis Services that selects the best experts in Analysis Services around the world. In 2011 Microsoft organized two rounds of training/exams for SSAS Maestros and up to now only 11 people from the first wave have been announced – around 10% of attendees of the course! In the next few days the new Maestros from the second round should be announced and this long process is caused by many factors that I’m going to explain. First, the course is just a step in the process. Before the course you receive a list of topics to study, including the slides of the course. During the course, students receive a lot of information that might not have been included in the slides and the best part of the course is class interaction. Students are expected to bring their experience to the table and comparing case studies, experiences and having long debates is an important part of the learning process. And it is also a part of the evaluation: good questions might be also more important than good answers! Finally, after the course, students have their homework and this may require one or two months to be completed. After that, a long (very long) evaluation process begins, taking into account homework, labs, participation… And for this reason the final evaluation may arrive months later after the course. We are going to improve and shorten this process with the next courses. The first wave of SSAS Maestro had been made by invitation only and now the program is opening, requiring a fee to participate in order to cover the cost of preparation, training and exam. The number of attendees will be limited and candidates will have to send their CV in order to be admitted to the course. Only experienced Analysis Services developers will be able to participate to this challenging program. So why you should do that? Well, only 10% of students passed the exam until now. So if you need 100% guarantee to pass the exam, you need to study a lot, before, during and after the course. But the course by itself is a precious opportunity to share experience, create networking and learn mission-critical enterprise-level best practices that it’s hard to find written on books. Oh, well, many existing white papers are a required reading *before* the course! The course is now 5 days long, and every day can be *very* long. We’ll have lectures and discussions in the morning and labs in the afternoon/evening. Plus some more lectures in one or two afternoons. A heavy part of the course is about performance optimization, capacity planning, monitoring. This edition will introduce also Tabular models, and don’t expect something you might find in the SSAS Tabular Workshop – only performance, scalability monitoring and optimization will be covered, knowing Analysis Services is a requirement just to be accepted! I and Chris Webb will be the teachers for this edition. The course is expensive. Applying for SSAS Maestro will cost around 7000€ plus taxes (reduced to 5000€ for students of a previous SSAS Maestro edition). And you will be locked in a training room for the large part of the week. So why you should do that? Well, as I said, this is a challenging course. You will not find the time to check your email – the content is just too much interesting to think you can be distracted by something else. Another good reason is that this course will take place in Italy. Well, the course will take place in the brand new Microsoft Innovation Campus, but in general we’ll be able to provide you hints to get great food and, if you are willing to attach one week-end to your trip, there are plenty of places to visit (and I’m not talking about the classic Rome-Florence-Venice) – you might really need to relax after such a week! Finally, the marking process after the course will be faster – we’d like to complete the evaluation within three months after the course, considering that 1-2 months might be required to complete the homework. If at this point you are not scared: registration will open in mid-April, but you can already write to [email protected] sending your CV/resume and a short description of your level of SSAS knowledge and experience. The selection process will start early and you may want to put your admission form on top of the FIFO queue!

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SQLAuthority News – 7th Anniversary of Blog – A Personal Note

- by Pinal Dave

Special Day Today is a very special day – seven years ago I blogged for the very first time. Seven years ago, I didn’t know what I was doing, I didn’t know how to blog, or even what a blog was or what to write. I was working as a DBA, and I was trying to solve a problem – at my job, there were a few issues I had to fix again and again and again. There were days when I was rewriting the same solution over and over, and there were times when I would get very frustrated because I could not write the same elegant solution that I had written before. I came up with a solution to this problem – posting these solutions online, where I could access them whenever I needed them. At that point, I had no idea what a blog was, or even how the internet worked, I had no idea that a blog would be visible to others. Can you believe it? Google it on Yahoo! After a few posts on this “blog,” there was a surprise for me – an e-mail saying that someone had left me a comment. I was surprised, because I didn’t even know you could comment on a blog! I logged on and read my comment. It said: “I like your script,but there is a small bug. If you could fix it, it will run on multiple other versions of SQL Server.” I was like, “wow, someone figured out how to find my blog, and they figured out how to fix my script!” I found the bug, I fixed the script, and a wrote a thank you note to the guy. My first question for him was: how did you figure it out – not the script, but how to find my blog? He said he found it from Yahoo Search (this was in the time before Google, believe it or not). From that day, my life changed. I wrote a few more posts, I got a few more comments, and I started to watch my traffic. People were reading, commenting, and giving feedback. At the end of the day, people enjoyed what I was writing. This was a fantastic feeling! I never thought I would be writing for others. Even today, I don’t feel like I am writing for others, but that I am simply posting what I am learning every day. From that very first day, I decided that I would not change my intent or my blog’s purpose. 72 Million Views – 2600 Posts – 57000 comments – 10 books – 9 courses Today, this blog is my habit, my addiction, my baby. Every day I try to learn something new, and that lesson gets posted on the blog. Lately there have been days where I am traveling for a full 24 hours, but even on those days I try to learn something new, and later when I have free time, I will still post it to the blog. Because of this habit, this blog has over 72 millions views, I have written more than 2600 posts, and there are 57,000 comments and counting. I have also written 10 books, 9 courses, and learned so many things. This blog has given me back so much more than I ever put it into it. It gave me an education, a reason to learn something new every day, and a way to connect to people. I like to think of it as a learning chain, a relay where we all pass knowledge from one to another. Never Ending Journey When I started the blog, I thought I would write for a few days and stop, but now after seven years I haven’t stopped and I have no intention of stopping! However, change happens, and for this blog it will start today. This blog started as a single resource for SQL Server, but now it has grown beyond, to Sharepoint, Personal Development, Developer Training, MySQL, Big Data, and lots of other things. Truly speaking, this blog is more than just SQL Server, and that was always my intention. I named it “SQL Authority,” not “SQL Server Authority”! Loudly and clearly, I would like to announce that I am going to go back to my roots and start writing more about SQL, more about big data, and more about the other technology like relational databases, MySQL, Oracle, and others. My goal is not to become a comprehensive resource for every technology, my goal is to learn something new every day – and now it can be so much more than just SQL Server. I will learn it, and post it here for you. I have written a very long post on this anniversary, but here is the summary: Thank You. You all have been wonderful. Seven years is a long journey, and it makes me emotional. I have been “with” this blog before I met my wife, before we had our daughter. This blog is like a fourth member of the family. Keep reading, keep commenting, keep supporting. Thank you all. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: About Me, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL

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CodePlex Daily Summary for Tuesday, May 22, 2012

CodePlex Daily Summary for Tuesday, May 22, 2012Popular ReleasesBlackJumboDog: Ver5.6.3: 2012.05.22 Ver5.6.3 　(1) HTTP????????、ftp://??????????????????????Internals Viewer (updated) for SQL Server 2008 R2.: Internals Viewer for SSMS 2008 R2: Updated code to work with SSMS 2008 R2. Changed dependancies, removing old assemblies no longer present and replacing them with updated versions.Orchard Project: Orchard 1.4.2: This is a service release to address 1.4 and 1.4.1 bugs. Please read our release notes for Orchard 1.4.2: http://docs.orchardproject.net/Documentation/Orchard-1-4-Release-NotesVirtu: Virtu 0.9.2: Source Requirements.NET Framework 4 Visual Studio 2010 with SP1 or Visual Studio 2010 Express with SP1 Silverlight 5 Tools for Visual Studio 2010 with SP1 Windows Phone 7 Developer Tools (which includes XNA Game Studio 4) Binaries RequirementsSilverlight 5 .NET Framework 4 XNA Framework 4SharePoint Euro 2012 - UEFA European Football Predictor: havivi.euro2012.wsp (1.0): New fetures:View other users predictions Hide/Show background image (web part property) Installing SharePoint Euro 2012 PredictorSharePoint Euro 2012 Predictor has been developed as a SharePoint Sandbox solution to support SharePoint Online (Office 365) Download the solution havivi.euro2012.wsp from the download page: Downloads Upload this solution to your Site Collection via the solutions area. Click on Activate to make the web parts in the solution available for use in the Site C...State Machine .netmf: State Machine Example: First release.... Contains 3 state machines running on separate threads. Event driven button to change the states. StateMachineEngine to support the Machines Message class with the type of data to send between statesSilverlight socket component: Smark.NetDisk: Smark.NetDisk?????Silverlight ?.net???????????，???????????????????????。Smark.NetDisk??????????，????.net???????????????????????tcp??；???????Silverlight??????????????????????callisto: callisto 2.0.28: Update log: - Extended Scribble protocol. - Updated HTML5 client code - now supports the latest versions of Google Chrome.ExtAspNet: ExtAspNet v3.1.6: ExtAspNet - ?? ExtJS ??? ASP.NET 2.0 ???，????? AJAX ?????????? ExtAspNet ????? ExtJS ??? ASP.NET 2.0 ???，????? AJAX ??????????。 ExtAspNet ??????? JavaScript，?? CSS，?? UpdatePanel，?? ViewState，?? WebServices ???????。 ??????: IE 7.0, Firefox 3.6, Chrome 3.0, Opera 10.5, Safari 3.0+ ????：Apache License 2.0 (Apache) ??：http://bbs.extasp.net/ ??：http://demo.extasp.net/ ??：http://doc.extasp.net/ ??：http://extaspnet.codeplex.com/ ??：http://sanshi.cnblogs.com/ ????： +2012-05-20 v3.1.6 -??RowD...Dynamics XRM Tools: Dynamics XRM Tools BETA 1.0: The Dynamics XRM Tools 1.0 BETA is now available Seperate downloads are available for On Premise and Online as certain features are only available On Premise. This is a BETA build and may not resemble the final release. Many enhancements are in development and will be made available soon. Please provide feedback so that we may learn and discover how to make these tools better.WatchersNET CKEditor™ Provider for DotNetNuke®: CKEditor Provider 1.14.05: Whats New Added New Editor Skin "BootstrapCK-Skin" Added New Editor Skin "Slick" Added Dnn Pages Drop Down to the Link Dialog (to quickly link to a portal tab) changes Fixed Issue #6956 Localization issue with some languages Fixed Issue #6930 Folder Tree view was not working in some cases Changed the user folder from User name to User id User Folder is now used when using Upload Function and User Folder is enabled File-Browser Fixed Resizer Preview Image Optimized the oEmbed Pl...PHPExcel: PHPExcel 1.7.7: See Change Log for details of the new features and bugfixes included in this release. BREAKING CHANGE! From PHPExcel 1.7.8 onwards, the 3rd-party tcPDF library will no longer be bundled with PHPExcel for rendering PDF files through the PDF Writer. The PDF Writer is being rewritten to allow a choice of 3rd party PDF libraries (tcPDF, mPDF, and domPDF initially), none of which will be bundled with PHPExcel, but which can be downloaded seperately from the appropriate sites.GhostBuster: GhostBuster Setup (91520): Added WMI based RestorePoint support Removed test code from program.cs Improved counting. Changed color of ghosted but unfiltered devices. Changed HwEntries into an ObservableCollection. Added Properties Form. Added Properties MenuItem to Context Menu. Added Hide Unfiltered Devices to Context Menu. If you like this tool, leave me a note, rate this project or write a review or Donate to Ghostbuster. Donate to GhostbusterEXCEL??、??、????????：DataPie（??MSSQL 2008、ORACLE、ACCESS 2007）: DataPie_V3.2: V3.2, 2012?5?19? ????ORACLE??????。AvalonDock: AvalonDock 2.0.0795: Welcome to the Beta release of AvalonDock 2.0 After 4 months of hard work I'm ready to upload the beta version of AvalonDock 2.0. This new version boosts a lot of new features and now is stable enough to be deployed in production scenarios. For this reason I encourage everyone is using AD 1.3 or earlier to upgrade soon to this new version. The final version is scheduled for the end of June. What is included in Beta: 1) Stability! thanks to all users contribution I’ve corrected a lot of issues...myCollections: Version 2.1.0.0: New in this version : Improved UI New Metro Skin Improved Performance Added Proxy Settings New Music and Books Artist detail Lot of Bug FixingAspxCommerce: AspxCommerce1.1: AspxCommerce - 'Flexible and easy eCommerce platform' offers a complete e-Commerce solution that allows you to build and run your fully functional online store in minutes. You can create your storefront; manage the products through categories and subcategories, accept payments through credit cards and ship the ordered products to the customers. We have everything set up for you, so that you can only focus on building your own online store. Note: To login as a superuser, the username and pass...SiteMap Editor for Microsoft Dynamics CRM 2011: SiteMap Editor (1.1.1616.403): BUG FIX Hide save button when Titles or Descriptions element is selectedMapWindow 6 Desktop GIS: MapWindow 6.1.2: Looking for a .Net GIS Map Application?MapWindow 6 Desktop GIS is an open source desktop GIS for Microsoft Windows that is built upon the DotSpatial Library. This release requires .Net 4 (Client Profile). Are you a software developer?Instead of downloading MapWindow for development purposes, get started with with the DotSpatial template. The extensions you create from the template can be loaded in MapWindow.DotSpatial: DotSpatial 1.2: This is a Minor Release. See the changes in the issue tracker. Minimal -- includes DotSpatial core and essential extensions Extended -- includes debugging symbols and additional extensions Tutorials are available. Just want to run the software? End user (non-programmer) version available branded as MapWindow Want to add your own feature? Develop a plugin, using the template and contribute to the extension feed (you can also write extensions that you distribute in other ways). Components ...New ProjectsBunch of Small Tools: Il s'agit du code source de petits projets principalement en rapport avec le japonais ou le chinois, destinés à des apprenants de ces langues. D'autres petits programmes de ma création peuvent y être ajoutés à ma discrétion. Ces projets ne sont plus en développement, et le code source présenté ici est mis à disposition dans le cadre de mon portefolio.Cat: summaryClínica DECORação: Projeto desenvolvido em ASP.NETDnD Campaing Manager: A little project to create a full campaing manager for D&D 3.5 DMsExcel add-in for Ranges: Slice, dice, and splice Excel ranges to your hearts content. Use RANGE.KEY to do "named argument" style programing.FirstPong: bla bla blaHP TRIM Stream Record Attachment Web App: A simple ASP.Net 4.0 Web application that streams the electronic attachment of a record from Hewlett Packard's TRIM record management software (HP TRIM), to the browser. It uses Routing to retrieve an attachment based on the Record Number, ie: http://localhost/View/D12/45 Where D12/45 is a HP TRIM record number. Code was originally from a HP TRIM sample for ASP.Net 2.0, but I expanded upon it and converted it to .Net 4.0 and added routing for a nicer URL. Json Services: Json Services is a web services framework that intended to make the creation and consumption of SOA based applications easier and more efficient. Json Services framework is built using the .NET framework 4.0 and depends heavily on reflection features of .NET, it is depends on the great Json.NET library for serialization. Json Services framework is intended to be simple and efficient and can be consumed using a wide range of clients, Java Script clients will gain the benefit of automatic...LAVAA: LAVAAlion: abcloja chocolate: Utilização de C# para criar uma loja virtual.Mega Terrain ++: This project presents a method to render large terrains with multiple materials using the Ogre graphics engine.Minería de datos - Reglas de asociación: Laboratorio N° 2 del curso Minería de datos, semestre 1 año 2012. Universidad de Santiago de ChileMNT Cryptography: A very simple cryptography classMsAccess to Sqlite converter: This project aims to create a small application to convert a MSAccess Database file into SQLite format. It needs the SQLite ADO library in order to workMSI Previewer: MSI Previewer is a tool, which extracts the given msi and displays the directory structure in which the files will be placed after the installation. It helps to preview the directory structure of the files present in the msi, which will be placed exactly after installation. muvonni: css3 stylesheet developmentMyModeler: MyModeler is a modeling tool for IT professional and ArchitectsNewSite: First asp.net test project i have on codeplex. I'm not entirely sure where this project is headed at the moment and only have some initial ideas. More details to follow soon.PHLTest: Test team foundationPhoto Studio Nana: ?????????? ???????? ? ???playm_20120517_00365: just a colaboration plan...PROJETO CÓDIGO ABDI: Códigos da ABDIsample project for data entry: hi this is summary for first project....Sharepoint WP List Sinc Mapper: loren ipsum dolorSocialAuth4Net: SocialAuth4Net is open authentication wrapper for populer social platforms for example Facebook, LinkedIn and soon Twitter, Google+tiger: abctweetc: tweetc is a windows command line twitter client written in F#

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Lessons learned from Word 2007 automation with c# 2008

- by robertphyatt

My organization has an ongoing project to take documents produced for internal regulations and such, change some of the formatting and then export it as PDF. Our requirements were that only one person would be doing this, but it has been painfully tedious and sometimes error-prone to do by hand. Enter the fearless developer to automate the situation! Since I am one of those guys that just plain does not like VB, I wanted to do the automation in the ever-so-much-more-familiar C#. While Microsoft had made a dll that makes such a task easier, documentation on MSDN is pretty lame and most of the forumns and posts on the internet had little to do with my task. So, I feel like I can give back to the community and make a post here of the things I have learned so far. I hope this is helpful to whoever stumbles upon it. Steps to do this: 1) First of all, make some sort of a project and use some sort of a means to get the filename of the word document you are trying to open. I got the filename the user wanted with an openFileDialog tied to a button that I labeled 'Browse': private void btnBrowse_Click(object sender, EventArgs e) { try { DialogResult myResult = openFileDialog1.ShowDialog(); if (myResult.Equals(DialogResult.OK)) { if (openFileDialog1.SafeFileName.EndsWith(".doc")) { txtFileName.Text = openFileDialog1.SafeFileName; paramSourceDocPath = openFileDialog1.FileName; paramExportFilePath = openFileDialog1.FileName.Replace(".doc", ".pdf"); } else { txtFileName.Text = "only something that end with .doc, please"; } } } catch (Exception err) { lblError.Text = err.Message; } } 2) Add in "using Microsoft.Office.Interop.Word;" after setting your project to reference Microsoft.Office.Core and Microsoft.Office.Interop.Word so that you don't have to add "Microsoft.Office.Interop.Word" to the front of everything. 3) Now you are ready to play. You will need to have a copy of word open and a copy of your word document that you want to modify open to be able to make the changes that are needed. The word interop dll likes using ref on all the parameters passed in, and likes to have them as objects. If you don't want to specify the parameter, you have to give it a "Type.Missing". I suggest creating some objects that you reuse all over the place to maintain sanity. object paramMissing = Type.Missing; ApplicationClass wordApplication = new ApplicationClass(); Document wordDocument = wordApplication.Documents.Open( ref paramSourceDocPath, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing, ref paramMissing); 4) There are many ways to modify the text of the inside of the word document. One of the ways that was most effective for me was to break it down by paragraph and then do things on each paragraph by what style the particular paragraph had. foreach (Paragraph thisParagraph in wordDocument.Content.Paragraphs) { string strStyleName = ((Style)thisParagraph.get_Style()).NameLocal; string strText = thisParagraph.Range.Text; //Do whatever you need to do } 5) Sometimes you want to insert a new line character somewhere in the text or insert text into the document, etc. There are a few ways you can do this: you can either modify the text of a paragraph by doing something like this ('\r' makes a new paragraph, '\v' will make a newline without making a new paragraph. If you remove a '\r' from the text, it will eliminate the paragraph you removed it from): thisParagraph.Range.Text = "A\vNew Paragraph!\r" + thisParagraph.Range.Text; OR you could select where you want to insert it and have it act like you were typing in Word like any normal user (note: if you do not collapse the range first, you will overwrite the thing you got the range from) object oCollapseDirectionEnd = WdCollapseDirection.wdCollapseEnd; object oCollapseDirectionStart = WdCollapseDirection.wdCollapseStart; Range rangeInsertAtBeginning = thisParagraph.Range; Range rangeInsertAtEnd = thisParagraph.Range; rangeInsertAtBeginning.Collapse(ref oCollapseDirectionStart); rangeInsertAtEnd.Collapse(ref oCollapseDirectionEnd); rangeInsertAtBeginning.Select(); wordApplication.Selection.TypeText("Blah Blah Blah"); rangeInsertAtEnd.Select(); wordApplication.Selection.TypeParagraph(); 6) If you want to make text columns, like a newspaper or newsletter, you have to modify the page layout of the document or a section of the document to make it happen. In my case, I only wanted a particular section to have that, and I wanted to have a black line before and after the newspaper-like text columns. First you need to do a section break on either side of what you wanted, then you take the section and modify the page layout. Then you can modify the borders of the section (or another object in the word document). I also show here how to modify the alignment of a paragraph. object oSectionBreak = WdBreakType.wdSectionBreakContinuous; //These ranges were set while I was going through the paragraphs of my document, like I was showing earlier rangeHeaderStart.InsertBreak(ref oSectionBreak); rangeHeaderEnd.InsertBreak(ref oSectionBreak); //change the alignment to justify object oRangeHeaderStart = rangeStartJustifiedAlignment.Start; object oRangeHeaderEnd = rangeHeaderEnd.End; Range rangeHeader = wordDocument.Range(ref oRangeHeaderStart, ref oRangeHeaderEnd); rangeHeader.Paragraphs.Alignment = WdParagraphAlignment.wdAlignParagraphJustify; //find the section break and make it into triple text columns foreach (Section mySection in wordDocument.Sections) { if (mySection.Range.Start == rangeHeaderStart.Start) { mySection.PageSetup.TextColumns.Add(ref paramMissing, ref paramMissing, ref paramMissing); mySection.PageSetup.TextColumns.Add(ref paramMissing, ref paramMissing, ref paramMissing); //I didn't like the default spacing and column widths. This is how I adjusted them. foreach (TextColumn txtc in mySection.PageSetup.TextColumns) { try { txtc.SpaceAfter = 151.6f; txtc.Width = 7; } catch (Exception) { txtc.Width = 151.6f; } } } } That is all I have time for today! I hope this was helpful to someone!

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IndyTechFest Recap

- by Johnm

The sun had yet to raise above the horizon on Saturday, May 22nd and I was traveling toward the location of the 2010 IndyTechFest. In my freshly awaken, and pre-coffee, state I reflected on the months that preceded this day and how quickly they slipped away. The big day had finally come and the morning dew glistened with a unique brightness that morning. What is this all about? For those who are unfamiliar with IndyTechFest, it is a regional conference held in Indianapolis and hosted by the Indianapolis .NET Developers Association (IndyNDA) and the Indianapolis Professional Association for SQL Server (IndyPASS). The event presents multiple tracks and sessions covering subjects such as Business Intelligence, Database Administration, .NET Development, SharePoint Development, Windows Mobile Development as well as non-Microsoft topics such as Lean and MongoDB. This year's event was the third hosting of IndyTechFest. No man is an island No event such as IndyTechFest is executed by a single person. My fellow co-founders, with their highly complementary skill sets and philanthropy make the process very enjoyable. Our amazing volunteers and their aid were indispensible. The generous financial support of our sponsors that made the event and fabulous prizes possible. The spectacular line up of speakers who came from near and far to donate their time and knowledge. Our beloved attendees who sacrificed the first sunny Saturday in weeks to expand their skill sets and network with their peers. We are deeply appreciative. Challenges in preparation With the preparation of any event comes challenges. It is these challenges that makes the process of planning an event so interesting. This year's largest challenge was the location of the event. In the past two years IndyTechFest was held at the Gene B. Glick Junior Achievement Center in Indianapolis. This facility has been the hub of the Indy technical community for many years. As the big day drew near, the facility's availability came into question due to some recent changes that had occurred with those who operated the facility. We began our search for an alternative option. Thankfully, the Marriott Indianapolis East was available, was very spacious and willing to work within the range of our budget. Within days of our event, the decision to move proved to be wise since the prior location had begun renovations to the interior. Whew! Always trust your gut. Every day it's getting better At the ending of each year, we huddle together, review the evaluations and identify an area in which the event could improve. This year's big opportunity for improvement resided in the prize give-away portion at the end of the day. In the 2008 event, admittedly, this portion was rather chaotic, rushed and disorganized. This year, we broke the drawing into two sections, of which each attendee received two tickets. The first ticket was a drawing for the mountain of books that were given away. The second ticket was a drawing for the big prizes, the 2 Xboxes, 3 laptops and iPad. We peppered the ticket drawings with gift card raffles and tossing t-shirts into the audience. If at first you don't succeed, try and try again Each year of IndyTechFest, we have offered a means for ad-hoc sessions or discussion groups to pop-up. To our disappointment it was something that never quite took off. We have always believed that this unique type of session was valuable and wanted to figure out a way to make it work for this year. A special thanks to Alan Stevens, who took on and facilitated the "open space" track and made it an official success. Share with your tweety When the attendee badges were designed we decided to place an emphasis on the attendee's Twitter account as well as the events hash-tag (#IndyTechFest) to encourage some real-time buzz during the day. At the host table we displayed a Twitter feed for all to enjoy. It was quite successful and encouraging use of social media. My badge was missing my Twitter account since it was recently changed. For those who care to follow my rather sparse tweets, my address is @johnnydata. Man, this is one long blog post! All in all it was a very successful event. It is always great to see new faces and meet old friends. The planning for the 2011 IndyTechFest will kick off very soon. We have more capacity for future growth and a truck full of great ideas. Stay tuned!

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CodePlex Daily Summary for Monday, July 02, 2012

CodePlex Daily Summary for Monday, July 02, 2012Popular ReleasesDynamicToSql: DynamicToSql 1.0.0 (beta): 1.0.0 beta versionCommonLibrary.NET: CommonLibrary.NET 0.9.8.5 - Final Release: A collection of very reusable code and components in C# 4.0 ranging from ActiveRecord, Csv, Command Line Parsing, Configuration, Holiday Calendars, Logging, Authentication, and much more. FluentscriptCommonLibrary.NET 0.9.8 contains a scripting language called FluentScript. Releases notes for FluentScript located at http://fluentscript.codeplex.com/wikipage?action=Edit&title=Release%20Notes&referringTitle=Documentation Fluentscript - 0.9.8.5 - Final ReleaseApplication: FluentScript Versio...SharePoint 2010 Metro UI: SharePoint 2010 Metro UI8: Please review the documentation link for how to install. Installation takes some basic knowledge of how to upload and edit SharePoint Artifact files. Please view the discussions tab for ongoing FAQsKwCombinatorics - Pick-Combination, Permutation, Cartesian Product classes in C#: KwCombinatorics library v2.4.0: Version 2.4.0 Optimized Combination.Rank setter. Optimized Multicombination.Rank setter. Added methods Combinatoric.BinomialCoefficient, Combinatoric.Factorial. Version 2.3.0 Added Permutation.Backtrack method. Added N-Queens example programs. Multicombination ranking constructor accepts unsorted data. Combination ranking constructor accepts unsorted data. Fixed numeric overflow bug in Combination.Rank setter. Fixed missing numeric overflow checks in Product constructors. F...Back-Propagation Neural Networks Simulation: Back-Propagation Neural Networks Simulation: This is the first release application for Back-Propagation Neural Networks Simulation. It is required .NET Framework 4.0. Check this to use http://backpronn.codeplex.comnopCommerce. Open source shopping cart (ASP.NET MVC): nopcommerce 2.60: Highlight features & improvements: • Significant performance optimization. • Use AJAX for adding products to the cart. • New flyout mini-shopping cart. • Auto complete suggestions for product searching. • Full-Text support. • EU cookie law support. To see the full list of fixes and changes please visit the release notes page (http://www.nopCommerce.com/releasenotes.aspx).THE NVL Maker: The NVL Maker Ver 3.51: http://download.codeplex.com/Download?ProjectName=nvlmaker&DownloadId=371510 ????：http://115.com/file/beoef05k#THE-NVL-Maker-ver3.51-sim.7z ????：http://www.mediafire.com/file/6tqdwj9jr6eb9qj/THENVLMakerver3.51tra.7z ======================================== ???? ======================================== 3.51 beta ???： ·?????????????????????? ·?????????，?????????0，?????????????????????? ·??????????????????????????? ·?????????????TJS????（EXP??） ·??4:3???，???????????????，??????????? ·?????????...JavApi: JavApi 2012-07-01.13631: RELEASE NOTES JavApi 0.8 base release with some base classes of ported Java API, provided under Apache License 2.0. JavApi Common Codec is a JavApi based codec framework, ported form Apache Codec 1.4.0, provided under Apache License 2.0. JavApi Common Collections is a JavApi based collection framework, ported form Apache Collections 3.2.1, provided under Apache License 2.0. JavApi Common Compress is a JavApi based collection framework, ported form Apache Compress 1.1, provided under Apache L...????: ????2.0.3: 1、???????????。 2、????????。 3、????????????。 4、bug??，????。Apworks: Apworks (v2.5.4563.21309, 30JUN2012): Installation Prerequisites: 1. Microsoft .NET Framework 4.0 SP1 2. Microsoft Visual Studio 2010 SP1 3. Other required libraries & assemblies are now included in the installation package so no more prerequisites needed Functional Updates: 1. Refactor the identity field of the IEntity interface from 'Id' to 'ID' 2. Changed the MySql Storage to use the MySql NetConnector version 6.4.4. 3. Implemented the paging support for the repositories. 4. Added the Eager Loading Property specification t...AssaultCube Reloaded: 2.5 Intrepid: Linux has Ubuntu 11.10 32-bit precompiled binaries and Ubuntu 10.10 64-bit precompiled binaries, but you can compile your own as it also contains the source. If you are using Mac or other operating systems, download the Linux package. Try to compile it. If it fails, download a virtual machine. The server pack is ready for both Windows and Linux, but you might need to compile your own for Linux (source included) You should delete /home/config/saved.cfg to reset binds/other stuff If you us...Magelia WebStore Open-source Ecommerce software: Magelia WebStore 2.0: User Right Licensing ContentType version 2.0.267.1Designing Windows 8 Applications with C# and XAML: Chapters 1 - 7 Release Preview: Source code for all examples from Chapters 1 - 7 for the Release PreviewMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.57: Fix for issue #18284: evaluating literal expressions in the pattern c1 * (x / c2) where c1/c2 is an integer value (as opposed to c2/c1 being the integer) caused the expression to be destroyed.Visual Studio ALM Quick Reference Guidance: v2 - Visual Studio 2010 (Japanese): Rex Tang (?? ??) http://blogs.msdn.com/b/willy-peter_schaub/archive/2011/12/08/introducing-the-visual-studio-alm-rangers-rex-tang.aspx, Takaho Yamaguchi (?? ??), Masashi Fujiwara (?? ??), localized and reviewed the Quick Reference Guidance for the Japanese communities, based on http://vsarquickguide.codeplex.com/releases/view/52402. The Japanese guidance is available in AllGuides and Everything packages. The AllGuides package contains guidances in PDF file format, while the Everything packag...Visual Studio Team Foundation Server Branching and Merging Guide: v1 - Visual Studio 2010 (Japanese): Rex Tang (?? ??) http://blogs.msdn.com/b/willy-peter_schaub/archive/2011/12/08/introducing-the-visual-studio-alm-rangers-rex-tang.aspx, Takaho Yamaguchi (?? ??), Hirokazu Higashino (?? ??), localized and reviewed the Branching Guidance for the Japanese communities, based on http://vsarbranchingguide.codeplex.com/releases/view/38849. The Japanese guidance is available in AllGuides and Everything packages. The AllGuides package contains guidances in PDF file format, while the Everything packag...SQL Server FineBuild: Version 3.1.0: Top SQL Server FineBuild Version 3.1.0This is the stable version of FineBuild for SQL Server 2012, 2008 R2, 2008 and 2005 Documentation FineBuild Wiki containing details of the FineBuild process Known Issues Limitations with this release FineBuild V3.1.0 Release Contents List of changes included in this release Please DonateFineBuild is free, but please donate what you think FineBuild is worth as everything goes to charity. Tearfund is one of the UK's leading relief and de...EasySL: RapidSL V2: Rewrite RapidSL UI Framework, Using Silverlight 5.0 EF4.1 Code First Ria Service SP2 + Lastest Silverlight Toolkit.SOLID by example: All examples: All solid examplesSiteMap Editor for Microsoft Dynamics CRM 2011: SiteMap Editor (1.1.1726.406): Use of new version of connection controls for a full support of OSDP authentication mechanism for CRM Online.New ProjectsBack-Propagation Neural Networks Simulation: This is simple Back-Propagation Neural Network simulation using C#. This code is a part of my "Supervised Neural Network" book written in 2006.D3API.Net: Diablo 3 API Wrapper for .NET developersEIRENE: UnknownEnterprise Library 5 Caching with ProtoBuf.NET: Implementation of Enterprise Library 5 Caching using ProtoBuf.NET Isolated Storage Backing StoreField Modeler 2012: Field Modeler 2012 was designed to allow introductory and advanced undergraduate students to get a ‘feel’ for the nature of the electromagnetic field.Fill Disk Public: Fill Disk Public is a program which be used to fill fixed hard disks by dummy temporary files. The powerful tool is easy to fill/clean disks. FluffyCloud: Diskusní server pro ceskou furry komunitu.FusionUI: ASP.NET MVC user interface frameworkHexa Question Engine: The Hexa Question Engine is the free solution for companies and persons for gathering information from his customers. We provide a solution with the latest technology and continuous development by the best team of professionals.hybgpx: One Test ProjectiBoxDB: iBoxDB is a small&smart embedded database, supports .NET4 WindowsPhone. ( OODB , NoSQL , Pure C#, WP7)IBR.StringResourceBuilder: The String Resource Builder is a Visual Studio (VS) extension to extract string literals (C#, VB.NET) from source code into resource files (ResX).iTuanju: This project is just a demo and temporary location for files. MVC Ajax Controls (MvcAjaxControls): The MvcAjaxControls project provides a set of html and javascript helpers for adding Ajax functionality to ASP.NET MVC applications.Niko Mix: Just to learn smthingPowerRedis: This project is to access a Redis server via powershell. It’s basically a wrapper around the awesome ServiceStack C# library from servicestack.org.sample1: aspSharePoint 2010 Metro UI: Need a Windows 8 Metro style UI landing page? SharePoint 2010 Metro Masterpage and Css!Source Control Selector: This project aims to address a very basic problem of developers using Visual Studio: Forcing VS to select the correct Source Control Provider.Vitual DJ Mayhem Modules: This project is an add on for Project Mayhem that allows users to control Virtual DJ through the reactionsWPFHelperTools: when test application ,we need to copy test files, if have lots of file ,this is not a good work. YiHaoDian .NET Sdk: ???SDK

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CodePlex Daily Summary for Wednesday, December 19, 2012

CodePlex Daily Summary for Wednesday, December 19, 2012Popular ReleasesToolbox for Dynamics CRM 2011: XrmToolBox (1.0.0.0): Initial Release Contains following tools: Attribute Bulk Updater Iconator Role Updater Scripts Finder SiteMap Editor Solution Import View Layout Replicator WebResources Manager Also include the sample tool described in the documentation "How to develop your own tool" More tools to come later...NB_Store - Free DotNetNuke Ecommerce Catalog Module: NB_Store v2.3.3 Rel0: DNN 5.3.2 and above, and DNN 6 Compatible - Some release notes are discussed here. Important : v2.3.3 requires the Back Office module to be placed onto a seperate page to the productlist. During the upgrade process, this module retains your existing configuration by not overwriting any existing settings and templates. If you wish to reset your configuration to gain all new settings and templates, please review this KB article. Please view the following documentation if you are installing ...F# PowerPack with F# Compiler Source Drops: PowerPack for FSharp 3.0 + .NET 4.x + VS2010: This is a release of the old FSharp Power Pack binaries recompiled for F# 3.0, .NET 4.0/4.5 and Silveright 5. NOTE: This is for F# 3.0 & .NET 4.0 or F# 3.0 & Silverlight 5 NOTE: The assemblies are no longer strong named NOTE: The assemblies are not added to the GAC NOTE: In some cases functionality overlaps with F# 3.0, e.g. SI Units of measurecodeSHOW: codeSHOW AppPackage Release 16: This release is a package file built out of Visual Studio that you can side load onto your machine if for some reason you don't have access to the Windows Store. To install it, just unzip and run the .ps1 file using PowerShell (right click | run with PowerShell). Attention: if you want to download the source code for codeSHOW, you're in the wrong place. You need to go to the SOURCE CODE tab.Move Mouse: Move Mouse 2.5.3: FIXED - Issue where it errors on load if the screen saver interval is over 333 minutes.LINUX????????: LINUX????????: LINUX????????cnbeta: cnbeta: cnbetaCSDN ??: CSDN??????: CSDN??????PowerShell Community Extensions: 2.1.1 Production: PowerShell Community Extensions 2.1.1 Release NotesDec 16, 2012 This version of PSCX supports both Windows PowerShell 2.0 and 3.0. Bug fix for HelpUri error with the Get-Help proxy command. See the ReleaseNotes.txt download above for more information.VidCoder: 1.4.11 Beta: Added Hungarian translation, thanks to Brechler Zsolt. Update HandBrake core to SVN 5098. This update should fix crashes on some files. Updated the enqueue split button to fit in better with the active Windows theme. Updated presets to use x264 preset/profile/level.???: Cnblogs: CNBLOGSSandcastle Help File Builder: SHFB v1.9.6.0 with Visual Studio Package: General InformationIMPORTANT: On some systems, the content of the ZIP file is blocked and the installer may fail to run. Before extracting it, right click on the ZIP file, select Properties, and click on the Unblock button if it is present in the lower right corner of the General tab in the properties dialog. This new release contains bug fixes and feature enhancements. There are some potential breaking changes in this release as some features of the Help File Builder have been moved into...Electricity, Gas and Temperature Monitoring with Netduino Plus: V1.0.1 Netduino Plus Monitoring: This is the first stable release from the Netduino Plus Monitoring program. Bugfixing The code is enhanced at some places in respect to the V0.6.1 version There is a possibility to add multiple S0 meters Website for realtime display of data Website for configuring the Netduino Comments are welcome! Additions will not be made to this version. This is the first and last major Netduino Plus V1 release. The new development will take place with the Netduino Plus V2 development board in mi...Windows Store Application Library: Windows Store Application Library - 1.1.1.0: Windows Store Application Library StoreAppLib can be installed from Visual Studio "Manage NuGet Packages" tool. This release of Windows Store Application Library contains following controls and utilities. DatePicker control TimePicker control PageHeaderTextBlock control with Global Navigation Menu Popup manager AppBarButton control TapEffect animation DateTimeConverter ConcatenationConverter CountConverterCRM 2011 Visual Ribbon Editor: Visual Ribbon Editor (1.3.1116.8): [FIX] Fixed issue not displaying CRM system button images correctly (incorrect path in file VisualRibbonEditor.exe.config)My Expenses Windows Store LOB App Demo: My Expenses Version 1: This is version 1 of the MyExpenses Windows 8 line of business demo app. The app is written in XAML and C#. It calls a WCF service that works with a SQL Server database. The app uses the Callisto toolkit. You can get it at https://github.com/timheuer/callisto. The Expenses.sql file contains the SQL to create the Expenses database. The ExpensesWCFService.zip file contains the WCF service, also written in C#. You should create a WCF service. Create an Entity Framework model and point it to...Manage upload files for SP 2010: Manage upload files (SP 2010) 1.0.0: Version 1.0.0: Manage upload file size on specific application page Simple in use Simple installation Work on: SharePoint Foundation 2010 Sharepoint Server 2010 (Standard, Enterprise) Localized: English RussianMCEBuddy Viewer: MCEBuddy Viewer 1.0.0 Beta: MCEBuddy Viewer for MCEBuddy 2.x Windows Media Center Add-On to view the current job status of MCEbuddy. Requirements: 1. Installed MCEBuddy 2.x (tested on release 2.3.7-2.3.10) http://mcebuddy2x.codeplex.com 2. Windows Media Center (tested on Windows 7 Pro 32-bit&64-bit, Windows 8 Pro with WMC 64-bit) Before installing the new version of Plug-in uninstall old version through windows control panelBlackJumboDog: Ver5.7.4: 2012.12.13 Ver5.7.4 (1)Web???????、???????????????????????????????????????????VFPX: ssClasses A1.0: My initial release. See https://vfpx.codeplex.com/wikipage?title=ssClasses&referringTitle=Home for a brief description of what is inside this releaseNew ProjectsAutonomic Middleware: Reflective middleware using workflow that makes the middleware autonomic.Battleforge: Assault: A card battle game. This project is being built using Silverlight 4 in C#.ChurajPatterns: Design patterns testing and overview console application.FimExplorer: Tool for executing XPath queries against FIM without going through it's web portal.Financial Management Studio: This is a WPF application for the financial management. Will use bunch of technologies such as: MVVM, Microsoft Extension Framework and Entities Framework.iJob: Do u no what is this?Developed with C#.net3.5 MSSQL2008Interaction Production Server: A software based networked lighting controller. It brokers many protocols together to allow easy setup and development of new stage lighting controllers.Interface weaver Custom Tool: A CustomTool for vs auto implementing interface based on aspects (auto INotifyPropertychanged data context implementation, auto command mapping...).IntroductionWeb: This is the second time for us to build something extraordinaryiSteam: iSteam is a product being developed focusing on the Steamworks platform, to advertise and centralize everything about steam in one application.iSun_PLS: iSun PLS is a Photo libary System, to help you manager your pictures on your server!LSharp: A Scripting Language Interpreter for .NETMassive Dangerzone: Don't try this at home.MinGuid: An alternative / replacement for those long Guid strings, simply call the function in the library which generates the Unique 16 character string.Nx Portable Framework: Framework aiming to speed up cross platform movile developement.Orchard Training Demo module: Demo Orchard module for training purposes. This module completes the training materials at http://english.orchardproject.hu/Training/Oriol ASAP: ASAPPanopticonize API: This project provides code samples for the panopticonize.com video thumbnailing API.Registry Editor Navigator: The small utility that takes a path and makes Regedit open to that path. Similar to RegJump but it has UI, uses clipboard and has a global keyboard hook. SafetyExam: ??????????????Simple Queuing System: This project is created to show you how queuing system can be implemented in MSMQ in C#. The sample is implemented from real life queuing system. TypeScript plugin enhancements for VS 2010 add-in: This add-in allows to - Compile .ts files by saveVisual Studio Help Downloader 2012: Tool for downloading the Visual Studio 2012 help packages for offline useWebGoat.NET test repository: THis is a clone of the WebGoat.NET project hosted at GitHub, provided here for those who need to be able to have a TFS-accessible copy of WebGoat.WebPythonHost: A .NET application hosting web python environment.Wpf Sqlite Management: about 1 month i publish this project and use avalon edit and avalon doc in my project WPFSchematics: The WPFSchematics is a vector graphic interactive system,and based on WPF graphics technology.XEasyFileSearch: easy and quick file searcherZweiBooks: Plugin for a Bukkit-Server.

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SQL SERVER – Recover the Accidentally Renamed Table

- by pinaldave

I have no answer to following question. I saw a desperate email marked as urgent delivered in my mailbox. “I accidentally renamed table in my SSMS. I was scrolling very fast and I made mistakes. It was either because I double clicked or clicked on F2 (shortcut key for renaming). However, I have made the mistake and now I have no idea how to fix this. I am in big trouble. Help me get my original tablename.” I have seen many similar scenarios in my life and they give me a very good opportunity to preach wisdom but when the house is burning, we cannot talk about how we should have conserved the water earlier. The goal at that point is to put off the fire as fast as we can. I decided to answer this email with my best knowledge. If you have renamed the table, I think you pretty much is out of luck. Here are few things which you can do which can give you idea about what your tablename can be if you are lucky. Method 1: (Not Recommended but try your luck) Check your naming convention of your system. I have often seen that many organizations name their index as IX_TableName_Colms or name their keys as FK_TableName1_TableName2_Cols. If your organization is following the same you can get the name from your table, you may refer your keys. Again, note that this is quite possible that your tablename was already renamed and your keys were not updated. This can easily lead you to select incorrect name. I think follow this if you are confident or move to the next method. Method 2: (Not Recommended but try your luck) This method is also based on your orgs naming convention. If you use the name of the table in any columnname (some organizations use tablename in their incremental identity column name), you can get that name from there. Method 3: (Not Recommended but try your luck) If you know where your table was used in your stored procedures, you can script your stored procedure and find the name of the table back. Method 4: (Try your luck) All the best organizations first create a data model of the schema and there is good chance that this table is used there, you should take your chances and refer original document. If your organization is good at managing docs or source code, you will get the name of the table back for sure. Method 5: (It WORKS but try on a development server) There is no sure way to get you the name of the table which you accidentally renamed however, there is one way which will work for sure. You need to take your latest full backup and restore it on your development server (remember not on production or where you have renamed this column). Now restore latest differential file of the full backup. Now restore all the log files one by one making sure that you are restoring before the point of time of you renamed the tablename. Now go to explore and this will give you the name of the table which you have renamed. If you are confident that the same table existed with the same name when the last full backup was made, you do not have to go to all the steps. You can just get the name of the table directly from last backup’s restore. Read the article about Backup Timeline. Wisdom: How can I miss to preach wisdom when I get the opportunity to do so? Here are a few points to remember. Use a different account to explore production environment. Do not use the same account which have all the rights and permissions all the time. Use the account which has read only permissions if there are no modification required. Use policy based management to prevent changes which are accidental. If there was policy of valid names, the accidental change of the table was not possible unless it was intentional delibarate changes. Have a proper auditing of the system in place. You can use DDL triggers but be careful with its usage (get it reviewed properly first). (Add your suggestion here) I guess Method 5 will work all the time (using point in time restore). Everything else is chance of luck and if you are lucky are bad – you will get further incorrect name. Now go back and read the first line of this blog. Out of five method four methods are just lucky guesses. The method 5 will work but again it is a lengthy process if the size of the database is huge or if you do not have full backup. Did I miss anything obvious? Please leave a comment and I will publish your answer with due credit. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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SQL SERVER – ?Finding Out What Changed in a Deleted Database – Notes from the Field #041

- by Pinal Dave

[Note from Pinal]: This is a 41th episode of Notes from the Field series. The real world is full of challenges. When we are reading theory or book, we sometimes do not realize how real world reacts works and that is why we have the series notes from the field, which is extremely popular with developers and DBA. Let us talk about interesting problem of how to figure out what has changed in the DELETED database. Well, you think I am just throwing the words but in reality this kind of problems are making our DBA’s life interesting and in this blog post we have amazing story from Brian Kelley about the same subject. In this episode of the Notes from the Field series database expert Brian Kelley explains a how to find out what has changed in deleted database. Read the experience of Brian in his own words. Sometimes, one of the hardest questions to answer is, “What changed?” A similar question is, “Did anything change other than what we expected to change?” The First Place to Check – Schema Changes History Report: Pinal has recently written on the Schema Changes History report and its requirement for the Default Trace to be enabled. This is always the first place I look when I am trying to answer these questions. There are a couple of obvious limitations with the Schema Changes History report. First, while it reports what changed, when it changed, and who changed it, other than the base DDL operation (CREATE, ALTER, DELETE), it does not present what the changes actually were. This is not something covered by the default trace. Second, the default trace has a fixed size. When it hits that size, the changes begin to overwrite. As a result, if you wait too long, especially on a busy database server, you may find your changes rolled off. But the Database Has Been Deleted! Pinal cited another issue, and that’s the inability to run the Schema Changes History report if the database has been dropped. Thankfully, all is not lost. One thing to remember is that the Schema Changes History report is ultimately driven by the Default Trace. As you may have guess, it’s a trace, like any other database trace. And the Default Trace does write to disk. The trace files are written to the defined LOG directory for that SQL Server instance and have a prefix of log_: Therefore, you can read the trace files like any other. Tip: Copy the files to a working directory. Otherwise, you may occasionally receive a file in use error. With the Default Trace files, if you ask the question early enough, you can see the information for a deleted database just the same as any other database. Testing with a Deleted Database: Here’s a short script that will create a database, create a schema, create an object, and then drop the database. Without the database, you can’t do a standard Schema Changes History report. CREATE DATABASE DeleteMe; GO USE DeleteMe; GO CREATE SCHEMA Test AUTHORIZATION dbo; GO CREATE TABLE Test.Foo (FooID INT); GO USE MASTER; GO DROP DATABASE DeleteMe; GO This sets up the perfect situation where we can’t retrieve the information using the Schema Changes History report but where it’s still available. Finding the Information: I’ve sorted the columns so I can see the Event Subclass, the Start Time, the Database Name, the Object Name, and the Object Type at the front, but otherwise, I’m just looking at the trace files using SQL Profiler. As you can see, the information is definitely there: Therefore, even in the case of a dropped/deleted database, you can still determine who did what and when. You can even determine who dropped the database (loginame is captured). The key is to get the default trace files in a timely manner in order to extract the information. If you want to get started with performance tuning and database security with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL

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PASS Summit 2011 – Part III

- by Tara Kizer

Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit. Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”. I think my head grew two times in size from the Thursday sessions. Just WOW! I took a ton of notes in Klaus' session. He took a deep dive into how to troubleshoot performance problems. Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats. Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem. He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem). Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first). This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%. You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking. One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT. If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans. The minimum size of a plan is 24k. This adds up fast especially if you have a lot of plans that don’t get reused much. You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column. She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database. I didn’t know we had this available, so this was great to hear. This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc. This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing. This helps with plan cache bloat. I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql. Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server. He continues to debunk things via “DBA Mythbusters”. You can get a PDF of a bunch of these here. One of the myths he went over is the number of tempdb data files that you should have. Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server. This no longer holds true due to the numerous cores we have on our servers. Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there. BUT! Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits. Instead of that, dig deeper first. Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level. Paul stressed that you should not plan a backup strategy but instead plan a restore strategy. What are your recoverability requirements? Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB. He said how fabulous it is. I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems. You could have data corruption occur at the mirror and not at the principal server. If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover. You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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Running a Mongo Replica Set on Azure VM Roles

- by Elton Stoneman

Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/10/15/running-a-mongo-replica-set-on-azure-vm-roles.aspxSetting up a MongoDB Replica Set with a bunch of Azure VMs is straightforward stuff. Here’s a step-by-step which gets you from 0 to fully-redundant 3-node document database in about 30 minutes (most of which will be spent waiting for VMs to fire up). First, create yourself 3 VM roles, which is the minimum number of nodes you need for high availability. You can use any OS that Mongo supports. This guide uses Windows but the only difference will be the mechanism for starting the Mongo service when the VM starts (Windows Service, daemon etc.) While the VMs are provisioning, download and install Mongo locally, so you can set up the replica set with the Mongo shell. We’ll create our replica set from scratch, doing one machine at a time (if you have a single node you want to upgrade to a replica set, it’s the same from step 3 onwards): 1. Setup Mongo Log into the first node, download mongo and unzip it to C:. Rename the folder to remove the version – so you have c:\MongoDB\bin etc. – and create a new folder for the logs, c:\MongoDB\logs. 2. Setup your data disk When you initialize a node in a replica set, Mongo pre-allocates a whole chunk of storage to use for data replication. It will use up to 5% of your data disk, so if you use a Windows VM image with a defsault 120Gb disk and host your data on C:, then Mongo will allocate 6Gb for replication. And that takes a while. Instead you can create yourself a new partition by shrinking down the C: drive in Computer Management, by say 10Gb, and then creating a new logical disk for your data from that spare 10Gb, which will be allocated as E:. Create a new folder, e:\data. 3. Start Mongo When that’s done, start a command line, point to the mongo binaries folder, install Mongo as a Windows Service, running in replica set mode, and start the service: cd c:\mongodb\bin mongod -logpath c:\mongodb\logs\mongod.log -dbpath e:\data -replSet TheReplicaSet –install net start mongodb 4. Open the ports Mongo uses port 27017 by default, so you need to allow access in the machine and in Azure. In the VM, open Windows Firewall and create a new inbound rule to allow access via port 27017. Then in the Azure Management Console for the VM role, under the Configure tab add a new rule, again to allow port 27017. 5. Initialise the replica set Start up your local mongo shell, connecting to your Azure VM, and initiate the replica set: c:\mongodb\bin\mongo sc-xyz-db1.cloudapp.net rs.initiate() This is the bit where the new node (at this point the only node) allocates its replication files, so if your data disk is large, this can take a long time (if you’re using the default C: drive with 120Gb, it may take so long that rs.initiate() never responds. If you’re sat waiting more than 20 minutes, start another instance of the mongo shell pointing to the same machine to check on it). Run rs.conf() and you should see one node configured. 6. Fix the host name for the primary – *don’t miss this one* For the first node in the replica set, Mongo on Windows doesn’t populate the full machine name. Run rs.conf() and the name of the primary is sc-xyz-db1, which isn’t accessible to the outside world. The replica set configuration needs the full DNS name of every node, so you need to manually rename it in your shell, which you can do like this: cfg = rs.conf() cfg.members[0].host = ‘sc-xyz-db1.cloudapp.net:27017’ rs.reconfig(cfg) When that returns, rs.conf() will have your full DNS name for the primary, and the other nodes will be able to connect. At this point you have a working database, so you can start adding documents, but there’s no replication yet. 7. Add more nodes For the next two VMs, follow steps 1 through to 4, which will give you a working Mongo database on each node, which you can add to the replica set from the shell with rs.add(), using the full DNS name of the new node and the port you’re using: rs.add(‘sc-xyz-db2.cloudapp.net:27017’) Run rs.status() and you’ll see your new node in STARTUP2 state, which means its initializing and replicating from the PRIMARY. Repeat for your third node: rs.add(‘sc-xyz-db3.cloudapp.net:27017’) When all nodes are finished initializing, you will have a PRIMARY and two SECONDARY nodes showing in rs.status(). Now you have high availability, so you can happily stop db1, and one of the other nodes will become the PRIMARY with no loss of data or service. Note – the process for AWS EC2 is exactly the same, but with one important difference. On the Azure Windows Server 2012 base image, the MongoDB release for 64-bit 2008R2+ works fine, but on the base 2012 AMI that release keeps failing with a UAC permission error. The standard 64-bit release is fine, but it lacks some optimizations that are in the 2008R2+ version.

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Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

- by Tanu Sood

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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High Jinks, Hi Jacks, Exceptional DBA Awards and PASS

- by Rodney

The countdown to PASS has counted down. The day after tomorrow I will board a plane, like many others, on my way for the 4th year in a row to SQL PASS Summit. The anticipation has been excruciating but luckily I have this little thing called a day job as a DBA that has kept me busy and not thinking too much about the event. Well that is not exactly true since my beautiful wife works for PASS so we get to talk about SQL from the time we wake up until late in the evening. I would not have it any other way and I feel very fortunate to be a part of this great event and to have been chosen as the Exceptional DBA Award judge also for the 4th year in a row. This year, I will have been again tasked with presenting the award to the winner, Mr. Jeff Moden and it will be a true honor to meet him in person as I have read many of his articles on SSC and have attended his session at PASS previously. The speech is all ready but one item remains, which will be a surprise to all who attend the party on Tuesday night in Seattle (see links below). Let's face it, Exceptional DBAs everywhere work very hard protecting our data stores, tuning queries, mentoring, saving money, installing clusters, etc and once in a while there is time to be exceptionally non-professional and have a bit of fun. Once incident that happened this year that falls under the High Jinks category was when my network admin asked if I could Telnet into a SQL instance and see if I could make the connection through the firewall that he had just configured. I was able to establish a connection on port 1433 and it occurred to me that it would be very interesting if I could actually run T-SQL queries via a Telnet session much like you might do with an SMTP server. With that thought, I proceeded to demonstrate this could be possible by convincing my senior DBA Shawn McGehee that I was able to do so. At first he did not believe me. It shook his world view. It was inconceivable. What I had done, behind the scenes, of course, was to copy and rename SQLCMD.exe to Telnet.exe and used it to connect and run a simple, "Select * from sys.databases" on the SQL instance. I think if it had been anyone other than Shawn I could have extended this ruse indefinitely but he caught on within 30 seconds. It was a fun thirty seconds though. On the High Jacks side of the house, which is really merged to be SQL HACKS, I finally, after several years of struggling with how to connect to an untrusted domain like in a DMZ with a windows account in SSMS, I stumbled upon a solution that does away with the requirement to use SQL Authentication. While "Runas" is a great command to use to run an application with a higher privileged account, I had not previously been able to figure out how to connect to the remote domain with SSMS and "Runsas". It never connected and caused a login failure every time for the remote windows domain account. Then I ran across an option for "Runas", "/netonly". This option postpones the login until a connection is made and only then passes the remote login you supply when you first launch SSMS with the "Runas" command. So a typical shortcut would look like: "C:\Windows\System32\runas.exe /netonly /user:remotedomain.com\rodlandrum "C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe" You will want to make sure the passwords are synced between the two domains, your local domain and the remote domain, otherwise you may have account lockout issues, but I have found in weeks of testing this is a stable solution. Now it is time to get ready to head for Seattle. Please, if you see me (@SQLBeat) or my wife (@Karlakay22) please run up and high five me (wait..High Jinks.High Jacks.High Fives.Need to change the title) or give me a big bear hug if you are strong enough to lift me off the ground. And if you do actually do that, I will think you are awesome and will not embarrass you by crying out for help or complaining of a broken back or sciatic nerve damage. And now the links to others who have all of the details. First, for the MVP Deep Dives 2, of which, like John, I was lucky enough to be able to participate in this year. http://www.simple-talk.com/community/blogs/johnm/archive/2011/09/29/103577.aspx And the details of the SSC party where the Exceptional DBA of 2011, Jeff Moden, will be awarded. http://www.simple-talk.com/community/blogs/rebecca_amos/archive/2011/10/05/103661.aspx Cheers! Rodney

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Interview with Geoff Bones, developer on SQL Storage Compress

- by red(at)work

How did you come to be working at Red Gate? I've been working at Red Gate for nine months; before that I had been at a multinational engineering company. A number of my colleagues had left to work at Red Gate and spoke very highly of it, but I was happy in my role and thought, 'It can't be that great there, surely? They'll be back!' Then one day I visited to catch up them over lunch in the Red Gate canteen. I was so impressed with what I found there, that, three days later, I'd applied for a role as a developer. And how did you get into software development? My first job out of university was working as a systems programmer on IBM mainframes. This was quite a while ago: there was a lot of assembler and loading programs from tape drives and that kind of stuff. I learned a lot about how computers work, and this stood me in good stead when I moved over the development in the 90s. What's the best thing about working as a developer at Red Gate? Where should I start? One of the great things as a developer at Red Gate is the useful feedback and close contact we have with the people who use our products, either directly at trade shows and other events or through information coming through the product managers. The company's whole ethos is built around assisting the user, and this is in big contrast to my previous development roles. We aim to produce tools that people really want to use, that they enjoy using, and, as a developer, this is a great thing to aim for and a great feeling when we get it right. At Red Gate we also try to cut out the things that distract and stop us doing our jobs. As a developer, this means that I can focus on the code and the product I'm working on, knowing that others are doing a first-class job of making sure that the builds are running smoothly and that I'm getting great feedback from the testers. We keep our process light and effective, as we want to produce great software more than we want to produce great audit trails. Tell us a bit about the products you are currently working on. You mean HyperBac? First let me explain a bit about what HyperBac is. At heart it's a compression and encryption technology, but with a few added features that open up a wealth of really exciting possibilities. Right now we have the HyperBac technology in just three products: SQL HyperBac, SQL Virtual Restore and SQL Storage Compress, but we're only starting to develop what it can do. My personal favourite is SQL Virtual Restore; for example, I love the way you can use it to run independent test databases that are all backed by a single compressed backup. I don't think the market yet realises the kind of things you do once you are using these products. On the other hand, the benefits of SQL Storage Compress are straightforward: run your databases but use only 20% of the disk space. Databases are getting larger and larger, and, as they do, so does your ROI. What's a typical day for you? My days are pretty varied. We have our daily team stand-up meeting and then sometimes I will work alone on a current issue, or I'll be pair programming with one of my colleagues. From time to time we give half a day up to future planning with the team, when we look at the long and short term aims for the product and working out the development priorities. I also get to go to conferences and events, which is unusual for a development role and gives me the chance to meet and talk to our customers directly. Have you noticed anything different about developing tools for DBAs rather than other IT kinds of user? It seems to me that DBAs are quite independent minded; they know exactly what the problem they are facing is, and often have a solution in mind before they begin to look for what's on the market. This means that they're likely to cherry-pick tools from a range of vendors, picking the ones that are the best fit for them and that disrupt their environments the least. When I've met with DBAs, I've often been very impressed at their ability to summarise their set up, the issues, the obstacles they face when implementing a tool and their plans for their environment. It's easier to develop products for this audience as they give such a detailed overview of their needs, and I feel I understand their problems.

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