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• The 35 Best Tips and Tricks for Maintaining Your Windows PC

  - by Lori Kaufman

  When working (or playing) on your computer, you probably don’t think much about how you are going to clean up your files, backup your data, keep your system virus free, etc. However, these are tasks that need attention. We’ve published useful article about different aspects of maintaining your computer. Below is a list our most useful articles about maintaining your computer, operating system, software, and data. HTG Explains: Learn How Websites Are Tracking You Online Here’s How to Download Windows 8 Release Preview Right Now HTG Explains: Why Linux Doesn’t Need Defragmenting

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• More information on the Patch Tuesday updates for SQL Server

  - by AaronBertrand

  Last week, Microsoft released a series of patches for all supported versions of SQL Server (from SQL Server 2005 SP3 all the way to SQL Server 2008 R2). The reason for the patch against SQL Server installations is largely a client-side issue with the XML viewer application, and for SQL Server specifically, the exploit is limited to potential information disclosure. A very easy way to avoid exposure to this exploit is simply to never open a file with the .disco extension (these files are likely already...(read more)

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• Japan Welcomes Oracle Enterprise Manager 12c

  - by Anand Akela

  Following Oracle’s grand unveiling of Oracle Enterprise Manager 12c at Oracle OpenWorld 2011 in San Francisco, Oracle Japan just completed their launch for the product. Leng Tan, Oracle VP of Products, delivered the keynote with collaboration from a number of key partners in the region. From left to right: Leng Tan, VP of Products, Oracle; Shinyashiki-san, Assistant General Manager, NEC; Fuketa-san, General Manager, HITACHI; Fujii-san, General Manager, Fujitsu; Misawa-san, VP of Alliances, Oracle Japan NEC, Hitachi and Fujitsu have been among Oracle’s most active partners in the Japan region. They have received key awards from Oracle Japan for their efforts. NEC received the partner of the year award for 2010 and 2011. Hitachi received the partner of the year award for Oracle Enterprise Manager in 2011. Fujitsu received awards in the areas of Database and Oracle Exadata in 2011. All three partners were active participants in Oracle Enterprise Manager 12c beta program. According to Hirai-san, the technical lead at the event, there were over 200 attendees. “The event was so well-attended; there was no room to stand.” Said Hirai-san. Hirai-san demonstrating Oracle Enterprise Manager 12c at the Oracle Japan launch Here’s the highlight of the presentations made by the Oracle partners during this launch. NEC has developed an Oracle Enterprise Manager Plug-in for iStorage (NEC SAN Storage product). Additionally, NEC’s WebSAM Invariant Analyzer management tool is now capable of integrating with Oracle Enterprise Manager HITACHI demonstrated monitoring capabilities for Oracle Exadata through Oracle Enterprise Manager in their JP1 system management tool Fujitsu’s Oracle Enterprise Manager 10g adapter for their SystemWalker tool has now been enhanced to work with Oracle Enterprise Manager 12c. Following a very successful launch in Japan, Oracle’s Total Cloud Control road show and additional Oracle Enterprise Manager 12c launches continue in the EMEA and Asia Pacific regions. This week Sushil Kumar, VP of Product Strategy and Business Development is scheduled to deliver the keynotes at several cities in India. Also this week, Richard Sarwal, SVP of Products, is scheduled to deliver a keynote at the DOAG conference in Nuremburg, Germany. Richard is also delivering the Oracle Enterprise Manger 12c launch event keynote in Paris on November 18th. Check out our event schedule for Oracle Enterprise Manager 12c events across the globe! For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter   Facebook YouTube Linkedin

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• Network Manager kicks off abruptly

  - by Vijay Selvaraj

  I have installed Ubuntu 10.10 and trying to connect with my ADSL Wireless broadband internet modem using Linksys WUSB600N receiver. The good news is the OS is able to detect my wifi network and I am able to hook to network over WPA authentication with basic settings. But the network goes off abruptly and never connects again until I reboot the machine. I have Windows 7 as dual boot on my machine. The same adapter works perfectly with Windows 7 but not in Ubuntu. Is there anything in need to tweak to make things working or do I need to try any other better network manager on Ubuntu?

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• Ubuntu 12.04 Wireless won't connect with gnome network manager or wicd

  - by iceblueirish

  I have an HP Pavilion Slimline s3100n and I cannot for the life of me get the wifi to connect and stay connected in any circumstances with network manager or wicd... I'm pulling my freaking hair out with this, and I can't get a dang thing down AT ALL... switching to wicd didn't work, putting my password in the connections editor didn't work... nothing at all is working... everything that everyone else is saying to me is chinese and I really just want my pc to work... please help... I will provide any information needed to help me with this. just instruct me on how to find that information. Don't pass this question by without helping me please... I'm so frustrated...

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• Ops Center Update 2 is available!

  - by Owen Allen

  Oracle Enterprise Manager Ops Center Release 1, Update 2 (12.1.2.0.0) is available. This release includes support for Oracle Solaris 11.1 and Oracle Linux 6.3, the ability to attach a network multiple times to an LDom guest using the same vswitch, support for HMP 2.2.3, improved options for adding users from remote directory servers, and a few other useful features. A list of new features is in What's New. You can view the documentation online, or you can download a zip file of the library from the Overview tab. If you're running Ops Center in connected mode, the updates are delivered to the UI. If you are in disconnected mode or have not yet installed Ops Center, you can go to the Ops Center download page to get the latest release. Before installing or upgrading to Ops Center 12c Update 2, review the Release Notes for things to watch out for, then see the upgrade instructions in the Administration Guide.

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• Network manager indicator missing

  - by Jarmo

  I recently upgraded from 11.10 to 12.04. My first attempt failed, and I received an error stating that not all of the required packages were downloaded. Before (successfully) attempting again, I noticed that there was no longer a networking indicator in the upper panel. The indicator did not reappear with the installation of 12.04. To be clear, my wireless connection has experienced no problems, despite the missing indicator. Here are the solutions that I have found which did not work for me: Editing /etc/NetworkManager/NetworkManager.conf and replacing [ifupdown] managed=false with =true. Reinstalling network-manager (via apt-get install --reinstall). I am currently running 12.04 on an Asus Eee PC 1005 HA, and I am new to seeking solutions through forums, so I apologize if I have neglected to provide some vital information about my hardware.

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• OpenVPN is installed but it is not an avaliable option in the network manager

  - by Relik

  I have installed and used openVPN once before in a previous install of Ubuntu 12.04. I have since reformatted, and now after reinstalling openVPN it will not show up in the network manager. I am trying to setup my VPN connection and the only option I have to choose from is PPTP. EDIT: I have Gnome Shell and KDE installed as well, Gnome being my primary. I cannot find OpenVPN in either Gnome or Unity, however I can add it without an issue in KDE. Not really an acceptable workaround, but it works for now. I would still like to be able to do it in GTK based desktops as well.

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• Problems after distribution update

  - by Avariya

  I have Ubuntu 11.10. Yesterday I make some distribution updates with Update Manager. And now I can't start my Ubuntu. Video related: http://www.youtube.com/watch?v=nn2MT9h2muQ (you need 25th sec) 1. Starting Ubuntu(output on video) 2. Black screen 3. Then permanent dark gray screen Was related problem with updating from 11.04 to 11.10. Ufter that update Ubuntu not start too and I must reinstall Ubuntu. Help me pls and ask questions if needed.

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• Wireless Disabled (Network Manager)

  - by Peter Kihara

  Am Having issues with My Wireless 1 My laptop had dual boot windows 7 and Ubuntu 13.04 I upgraded to windows 8 and after the first 2-3 reboots all was working well in windows and ubuntu then my wireless in ubuntu stoped working saying "wifi is disabled by hardware switch" the hardware switch has no effect I removed network manager installed new firmwares and still nothing the wifi was not working in a moment of testing I installed wifi radar and this can detect the wireless signals and at one point it connected but still Network manger still says disabled. My Laptop is a HP Pavilion dm4 2070us with Wireless Centrino N 1000 I have updated to 13.10 thinking it would fix it but still nothing

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• Start & Stop internet connexion without broking Network Manager

  - by user3634569

  I am on Precise. I used this command (with an alias), to close the network, dbus-send --system --print-reply --reply-timeout=120000 --type=method_call --dest=org.freedesktop.NetworkManager /org/freedesktop/NetworkManager org.freedesktop.NetworkManager stop it worked, now I have to use dbus-send --system --print-reply --reply-timeout=120000 --type=method_call --dest=org.freedesktop.NetworkManager /org/freedesktop/NetworkManager org.freedesktop.NetworkManager.Sleep boolean:true it work but not so well, sometimes I can't restart the network and NetworkManager is blocked too and strange errors even GUI freeze . What I need is a command line which close the network and don't mess with Network Manager, maybe with the routing table or what else.

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• Run programs that require a window manager, on the CLI

  - by Twitchy

  Is there any way I can run a game server (MW3) under wine without requiring a window manager present? Currently to run windows only game servers on my Ubuntu box, I have to start them using RDP access as this creates a X session which the program (which has its own GUI). This is a pain as it cannot be automated (or can it?) on start up. What I would rather is some sort of X session emulator that pulls the console output of the program into the CLI so that I can automate server start ups. Is there any program or method that can do this?

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• Unable to Boot Into Windows 7 after Ubuntu 10.04 Update

  - by PlantGuy

  I'm running a dual boot Windows 7 / Ubuntu 10.04 system. I ran the Ubuntu update last night, and today when I tried to boot into Windows 7, it goes straight to the windows recovery on my Acer 5517 laptop. I've spent the entire day trying to resolve this with no success. I used my Windows 7 Recovery Disk to reset the mbr, but that didn't help. The system was working perfectly prior to the update. It appears that now Grub is pointing to the recovery partition rather than the primary partition. Any help will be greatly appreciated. I don't relish the idea of reformatting and starting from scratch.

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• ??????Oracle Enterprise Manager???????

  - by Yusuke.Yamamoto

  ????? ??:2010/10/19 ??:???? ?????????????????????????????????????????????????? Oracle Enterprise Manager(EM)????????????4?????EM ???????????????????????? ?1? ???????????????/ ???????????? Oracle Database????????????????EM ??????????????????2? EM ??????????/ ????????????? EM?????????????????????3? ????????????·???/ ????????????????Enterprise Edition ?????????Standard Edition ?????????????????????????????????·???????4? ?????????????????/ Oracle Database ???????? EM ?????????????????????????????????????????·????·?????? ????????? ????????????????? http://oracletech.jp/products/pickup/000028.html

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• Network Manager Applet menu freezes and does not respond

  - by pst007x

  Since the latest update in Ubuntu 10.10, the nm-applet has started doing some strange things. I boot up the PC, all is fine, internet works, etc... but after a period of time, approx and hour, the nm-applet menu in the Gnome panel fails to respond. when I click on the icon, the menu appears, all looks well, but when I select any option, eg DISCONNECT, nothing happens. Even the VPN sub menu disappears (no triangle to select the menu.) However I do not lose the network connection... If I Run this script: killall nm-applet /etc/init.d/NetworkManager restart nm-applet all returns as normal, for a while... weird? i tried uninstall/reinstall... I even reinstalled Ubuntu, but once the latest updates are applied this issues arises... Any help?

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• SQL Server 2012 Memory Manager KB articles

  - by SQLOS Team

  Since the release of SQL Server 2012 with a redesigned memory manager, a steady stream of KB articles have been produced by CSS to provide guidance on the new or changed options, as well as fixes that have been published..   How has memory sizing changed in SQL 2012? 2663912 Memory configuration and sizing considerations in SQL Server 2012 - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2663912     Setting "locked pages" to avoid SQL Server memory pages getting swapped has been simplified, particularly for Standard Edition, the details can be found here: 2659143 How to enable the "locked pages" feature in SQL Server 2012 - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2659143   Note the following deprecation (particularly relevant for 32-bit installations): 2644592 The "AWE enabled" SQL Server feature is deprecated - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2644592   Note the following fixes available: 2708594 FIX: Locked page allocations are enabled without any warning after you upgrade to SQL Server 2012 - http://support.microsoft.com/kb/2708594/EN-US 2688697 FIX: Out-of-memory error when you run an instance of SQL Server 2012 on a computer that uses NUMA - http://support.microsoft.com/kb/2688697/EN-US Originally posted at http://blogs.msdn.com/b/sqlosteam/

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• SQL Server 2012 Memory Manager KB articles

  - by SQLOS Team

  Since the release of SQL Server 2012 with a redesigned memory manager, a steady stream of KB articles have been produced by CSS to provide guidance on the new or changed options, as well as fixes that have been published..   How has memory sizing changed in SQL 2012? 2663912 Memory configuration and sizing considerations in SQL Server 2012 - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2663912     Setting "locked pages" to avoid SQL Server memory pages getting swapped has been simplified, particularly for Standard Edition, the details can be found here: 2659143 How to enable the "locked pages" feature in SQL Server 2012 - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2659143   Note the following deprecation (particularly relevant for 32-bit installations): 2644592 The "AWE enabled" SQL Server feature is deprecated - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2644592   Note the following fixes available: 2708594 FIX: Locked page allocations are enabled without any warning after you upgrade to SQL Server 2012 - http://support.microsoft.com/kb/2708594/EN-US 2688697 FIX: Out-of-memory error when you run an instance of SQL Server 2012 on a computer that uses NUMA - http://support.microsoft.com/kb/2688697/EN-US Originally posted at http://blogs.msdn.com/b/sqlosteam/

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• Oracle Enterprise Manager 11g Will Arrive Tomorrow (4/22/2010)

  - by chung.wu

  Launch Checklist: . Software - checked . User Manual - checked . Release Notes - checked . Launch Venue - checked . Camera - checked . Sound System - checked . Network Connection - checked . Catering - checked . Webcast Setup - checked . Las Vegas Simulcast - checked Checked ... checked ... checked ... We are in the final hours of preparing for Oracle Enterprise Manager 11g launch. Team OEM has descended in New York City to get ready, and our team in Las Vegas is in place for the simulcast. We are going to be making some noise. In fact, we made so much noise this morning that we even woke up the stock market. :-) This is going to be an awesome launch event. Please join us either in person or over the web by registering using one of the links below. Click here to register for the live event in New York City. Click here to register for the webcast. The simulcast event at Collaborate will be held in Palm B room on Level 3 of Mandalay Bay Convention Center starting at 9:45 a.m. local time.

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• Gnome-Network-Manager Config File Migration

  - by Jorge

  I think I have an issue with gnome-network-manager, I used to have a lot of connections configured, Wireless, Wired and VPN. After upgrading to 12.04 (from 11.10) I lost every configuration. I realized that the configs that used to be saved in $HOME/.gconf/system/networking/connections now are being saved in /etc/NetworkManager/system-connections/. I don't know how to migrate my settings to the new config file format Can anybody help me? jorge@thinky:~$ sudo lshw -C network *-network description: Ethernet interface product: 82566MM Gigabit Network Connection vendor: Intel Corporation physical id: 19 bus info: pci@0000:00:19.0 logical name: eth0 version: 03 serial: 00:1f:e2:14:5a:9b capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=1.5.1-k firmware=0.3-0 latency=0 link=no multicast=yes port=twisted pair resources: irq:46 memory:fe000000-fe01ffff memory:fe025000-fe025fff ioport:1840(size=32) *-network description: Wireless interface product: PRO/Wireless 4965 AG or AGN [Kedron] Network Connection vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 61 serial: 00:21:5c:32:c2:e5 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwl4965 driverversion=3.2.0-23-generic-pae firmware=228.61.2.24 ip=192.168.2.103 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn resources: irq:47 memory:df3fe000-df3fffff jorge@thinky:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 12.04 LTS Release: 12.04 Codename: precise jorge@thinky:~$ uname -a Linux thinky 3.2.0-23-generic-pae #36-Ubuntu SMP Tue Apr 10 22:19:09 UTC 2012 i686 i686 i386 GNU/Linux jorge@thinky:~$ dpkg -l | grep -i firm ii linux-firmware 1.79 Firmware for Linux kernel drivers

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• How to Deal with an out of touch "Project manager"

  - by Joe

  This "manager" is 70+ yrs old and a math genius. We were tasked with creating a web application. He loves SQL and stored procedures. He first created this in MS access. For the web app I had to take his DB migrate to SQL server. His first thought was to have a master stored procedure with a WAITFOR Handling requests from users. I eventually talked him out of that and use asp.net mvc. Then eventually use the asp.net membership. Now the web app is a mostly handles requests from the pages that is passed to stored procedures. It is all stored procedure driven. The business logic as well. Now we are having an one open DB connection per user logged in plus 1. I use linq to sql to check 2 tables and return the values thats it period. So 25 users is a load. He complains why my code is bad cause his test driver stored procedure simulates over 100 users with no issue. What are the best arguments for not having the business logic not all in stored procedures?? How should I deal with this?? I am giving an abbreviated story of course. He is a genius part owner of the company all the other owners trust him because he is a genius. and quoting -"He gets things done. old school".

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• Package manager doesn't work anymore

  - by LukaD

  I'm using ubuntu 10.10 and recently my package manager has stopped working because of some problems with dependencies or something. I can't upgrade, install or uninstall anything at all. This is a huge problem. I couldn't find a solution to this with google so I'm asking here for help. This is what apt-get -f install outputs LANG=en_US.UTF-8 sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done The following package was automatically installed and is no longer required: firefox-4.0-core Use 'apt-get autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 1 not fully installed or removed. After this operation, 0B of additional disk space will be used. Setting up openjdk-6-jre-headless (6b20-1.9.5-0ubuntu1) ... update-alternatives: error: alternative path /usr/lib/jvm/java-6-openjdk/jre/bin/java doesn't exist. dpkg: error processing openjdk-6-jre-headless (--configure): subprocess installed post-installation script returned error exit status 2 Errors were encountered while processing: openjdk-6-jre-headless E: Sub-process /usr/bin/dpkg returned an error code (1)

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• the size of apt-get update lists is too big

  - by dumb906

  I ran a clean install to Ubuntu 12.04 and so far everything has been working well. I especially commend the Ubuntu team for this release. I only noticed that the size of repository update is now about ~13MB. Normally, it is about this size for the first time you run apt-get update after a clean install and then ~ 23kb - 1300kb for subsequent updates. The output from apt-get update is the same I get for previous versions of Ubuntu (its pretty normal). Its a bit too long but look at an example output I got from running apt-get update. Ign http://archive.canonical.com precise InRelease Ign http://dl.google.com stable InRelease Ign http://dl.google.com stable InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Hit http://download.virtualbox.org precise InRelease Ign http://security.ubuntu.com precise-security InRelease Ign http://linux.dropbox.com precise InRelease Ign http://extras.ubuntu.com precise InRelease Ign http://download.skype.com stable InRelease Hit http://archive.canonical.com precise Release.gpg Get:1 http://dl.google.com stable Release.gpg [198 B] Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net oneiric InRelease Ign http://ppa.launchpad.net precise InRelease Get:2 http://security.ubuntu.com precise-security Release.gpg [198 B] Get:3 http://extras.ubuntu.com precise Release.gpg [72 B] Hit http://download.virtualbox.org precise/contrib i386 Packages Ign http://download.skype.com stable Release.gpg Hit http://linux.dropbox.com precise Release.gpg Ign http://us.archive.ubuntu.com precise InRelease Ign http://us.archive.ubuntu.com precise-updates InRelease Ign http://us.archive.ubuntu.com precise-backports InRelease Hit http://archive.canonical.com precise Release Get:4 http://dl.google.com stable Release.gpg [198 B] Ign http://ppa.launchpad.net oneiric InRelease Ign http://ppa.launchpad.net oneiric InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Ign http://ppa.launchpad.net precise InRelease Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Get:5 http://security.ubuntu.com precise-security Release [49.6 kB] Hit http://extras.ubuntu.com precise Release Ign http://download.skype.com stable Release Ign http://download.virtualbox.org precise/contrib TranslationIndex Get:6 http://us.archive.ubuntu.com precise Release.gpg [198 B] Hit http://archive.canonical.com precise/partner i386 Packages Hit http://linux.dropbox.com precise Release Get:7 http://ppa.launchpad.net precise Release.gpg [316 B] Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://extras.ubuntu.com precise/main Sources Get:8 http://ppa.launchpad.net precise Release.gpg [316 B] Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Get:9 http://us.archive.ubuntu.com precise-updates Release.gpg [198 B] Ign http://archive.canonical.com precise/partner TranslationIndex Ign http://download.skype.com stable/non-free i386 Packages/DiffIndex Get:10 http://dl.google.com stable Release [1,347 B] Hit http://linux.dropbox.com precise/main i386 Packages Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net oneiric Release.gpg Hit http://extras.ubuntu.com precise/main i386 Packages Ign http://extras.ubuntu.com precise/main TranslationIndex Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net oneiric Release.gpg Hit http://ppa.launchpad.net oneiric Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Get:11 http://us.archive.ubuntu.com precise-backports Release.gpg [198 B] Ign http://download.skype.com stable/non-free TranslationIndex Get:12 http://dl.google.com stable Release [1,347 B] Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Ign http://linux.dropbox.com precise/main TranslationIndex Hit http://ppa.launchpad.net precise Release Ign http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Get:13 http://ppa.launchpad.net precise Release [11.9 kB] Get:14 http://us.archive.ubuntu.com precise Release [49.6 kB] Hit http://download.skype.com stable/non-free i386 Packages Get:15 http://dl.google.com stable/main i386 Packages [1,268 B] Ign http://dl.google.com stable/main TranslationIndex Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net oneiric Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net oneiric Release Get:16 http://security.ubuntu.com precise-security/main Sources [7,089 B] Hit http://ppa.launchpad.net oneiric Release Get:17 http://dl.google.com stable/main i386 Packages [769 B] Ign http://dl.google.com stable/main TranslationIndex Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Get:18 http://security.ubuntu.com precise-security/restricted Sources [14 B] Get:19 http://security.ubuntu.com precise-security/universe Sources [3,653 B] Get:20 http://security.ubuntu.com precise-security/multiverse Sources [696 B] Get:21 http://security.ubuntu.com precise-security/main i386 Packages [32.9 kB] Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Get:22 http://us.archive.ubuntu.com precise-updates Release [49.6 kB] Ign http://ppa.launchpad.net precise/main Sources/DiffIndex Ign http://ppa.launchpad.net precise/main i386 Packages/DiffIndex Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Get:23 http://security.ubuntu.com precise-security/restricted i386 Packages [14 B] Get:24 http://security.ubuntu.com precise-security/universe i386 Packages [8,594 B] Get:25 http://security.ubuntu.com precise-security/multiverse i386 Packages [1,393 B] Hit http://security.ubuntu.com precise-security/main TranslationIndex Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/universe TranslationIndex Ign http://ppa.launchpad.net precise/main TranslationIndex Get:26 http://us.archive.ubuntu.com precise-backports Release [49.6 kB] Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Get:27 http://ppa.launchpad.net precise/main i386 Packages [1,276 B] Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Get:28 http://us.archive.ubuntu.com precise/main Sources [934 kB] Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main i386 Packages Hit http://security.ubuntu.com precise-security/main Translation-en Hit http://security.ubuntu.com precise-security/multiverse Translation-en Hit http://security.ubuntu.com precise-security/restricted Translation-en Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net oneiric/main Sources Hit http://ppa.launchpad.net oneiric/main i386 Packages Ign http://ppa.launchpad.net oneiric/main TranslationIndex Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net oneiric/main Sources Hit http://security.ubuntu.com precise-security/universe Translation-en Ign http://archive.canonical.com precise/partner Translation-en_US Hit http://ppa.launchpad.net oneiric/main i386 Packages Ign http://ppa.launchpad.net oneiric/main TranslationIndex Hit http://ppa.launchpad.net oneiric/main Sources Hit http://ppa.launchpad.net oneiric/main i386 Packages Ign http://ppa.launchpad.net oneiric/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Ign http://extras.ubuntu.com precise/main Translation-en_US Ign http://download.virtualbox.org precise/contrib Translation-en_US Ign http://archive.canonical.com precise/partner Translation-en Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Ign http://extras.ubuntu.com precise/main Translation-en Ign http://download.virtualbox.org precise/contrib Translation-en Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Ign http://linux.dropbox.com precise/main Translation-en_US Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://download.skype.com stable/non-free Translation-en_US Ign http://linux.dropbox.com precise/main Translation-en Ign http://download.skype.com stable/non-free Translation-en Ign http://dl.google.com stable/main Translation-en_US Ign http://dl.google.com stable/main Translation-en Ign http://dl.google.com stable/main Translation-en_US Get:29 http://us.archive.ubuntu.com precise/restricted Sources [5,470 B] Get:30 http://us.archive.ubuntu.com precise/universe Sources [5,019 kB] Ign http://dl.google.com stable/main Translation-en Get:31 http://us.archive.ubuntu.com precise/multiverse Sources [155 kB] Get:32 http://us.archive.ubuntu.com precise/main i386 Packages [1,274 kB] Get:33 http://us.archive.ubuntu.com precise/restricted i386 Packages [8,431 B] Get:34 http://us.archive.ubuntu.com precise/universe i386 Packages [4,796 kB] Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net oneiric/main Translation-en_US Ign http://ppa.launchpad.net oneiric/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net oneiric/main Translation-en_US Ign http://ppa.launchpad.net oneiric/main Translation-en Ign http://ppa.launchpad.net oneiric/main Translation-en_US Ign http://ppa.launchpad.net oneiric/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Get:35 http://us.archive.ubuntu.com precise/multiverse i386 Packages [121 kB] Hit http://us.archive.ubuntu.com precise/main TranslationIndex Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex Hit http://us.archive.ubuntu.com precise/universe TranslationIndex Get:36 http://us.archive.ubuntu.com precise-updates/main Sources [31.2 kB] Get:37 http://us.archive.ubuntu.com precise-updates/restricted Sources [765 B] Get:38 http://us.archive.ubuntu.com precise-updates/universe Sources [10.1 kB] Get:39 http://us.archive.ubuntu.com precise-updates/multiverse Sources [696 B] Get:40 http://us.archive.ubuntu.com precise-updates/main i386 Packages [96.5 kB] Get:41 http://us.archive.ubuntu.com precise-updates/restricted i386 Packages [770 B] Get:42 http://us.archive.ubuntu.com precise-updates/universe i386 Packages [27.7 kB] Get:43 http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages [1,393 B] Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex Get:44 http://us.archive.ubuntu.com precise-backports/main Sources [700 B] Get:45 http://us.archive.ubuntu.com precise-backports/restricted Sources [14 B] Get:46 http://us.archive.ubuntu.com precise-backports/universe Sources [1,680 B] Get:47 http://us.archive.ubuntu.com precise-backports/multiverse Sources [14 B] Get:48 http://us.archive.ubuntu.com precise-backports/main i386 Packages [559 B] Get:49 http://us.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B] Get:50 http://us.archive.ubuntu.com precise-backports/universe i386 Packages [1,391 B] Get:51 http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages [14 B] Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex Hit http://us.archive.ubuntu.com precise/main Translation-en Hit http://us.archive.ubuntu.com precise/multiverse Translation-en Hit http://us.archive.ubuntu.com precise/restricted Translation-en Hit http://us.archive.ubuntu.com precise/universe Translation-en Hit http://us.archive.ubuntu.com precise-updates/main Translation-en Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en Hit http://us.archive.ubuntu.com precise-backports/main Translation-en Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en Fetched 12.8 MB in 1min 33s (137 kB/s) Is this a new feature in 12.04? Or, if it is unintended, is there a way I can fix this? Thanks.

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• Update get's stuck unpacking bad package, won't continue without it

  - by Shazzner

  Removing the package from cache, and disabling Recommended Updates in Software Sources gives me an error saying I need to install this package. I've tried to update several times, but it keeps hanging on unpacking the ubuntu-sso-client package. Which forces me to hard-reset to unlock the package manager. I've tried: sudo dpkg --configure -a No errors sudo apt-get upgrade --fix-broken Wants me to reinstall said package, resulting in it hanging Removing the package: sudo rm -f /var/cache/apt/archives/ubuntu-sso-client_1.0.8-0ubuntu1_all.deb Results in the same effect, it re-downloads then hangs I can de-select Recommended Updates but I get error messages when I try to update again: E: The package ubuntu-sso-client needs to be reinstalled, but I can't find an archive for it. Which won't let me continue Finally re-enabling the source, I try to remove ubuntu-sso sudo apt-get remove ubuntu-sso-client It removes a bunch of other packages but complains about the package: dpkg: error processing ubuntu-sso-client (--remove): Package is in a very bad inconsistent state - you should reinstall it before attempting a removal. Reinstalling ubuntu-sso-client hangs :( I'm at my wits end, any ideas? I would be nice to install all the other updates but this one is preventing it.

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• how do I fix 12.04 which has crashed after the latest update

  - by user70261

  I added a new drive to my system because the old one was full and stopped. I installed 12.04 at the same time, onto the new drive using a flash disk while off line. The system performs fine on 12.04 from the flash disk and it booted from the new drive OK and I was able to recover all my old data. The updater suggested that I update, so I went ahead and did so. At the end of which it wanted to reboot. I went ahead but on reboot I get to the log in prompt and then the whole system crashes. It tries to recover and then performs a bug report during which it tells me that a whole bunch of files are out of date (these would be the new ones I just updated!) and the screen goes black. Game over. I've tried to reboot several times ... same result. I can boot off the flash drive OK. How do I restore the system I had before the update, without over writing all my hard earned recovered data? Or how do I identify the "new updates" that are causing me grief?

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• Windows 7 SP1 not being offered on Windows Update

  - by Ian Boyd

  i have no option to install Windows 7 Service Pack 1 (SP1) on my computer. Why is the option to install Windows 7 SP1 missing from Windows Update? i'm less interested in why the option is missing, and more interested in how to diagnose why the option to install Windows 7 SP1 is being hidden. Following the suggestions in KB2498452 - You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates: Confirm that Windows 7 SP1 is not already installed and that you are not running a prerelease version of Windows 7 SP1 i am not already running SP1, or a pre-release SP1: Check for pending updates Update 976902 may have to be installed on your computer before Windows 7 SP1 will be offered in Windows Update. i already have 976902 installed: Verify that an incompatible version of SafeCentral is not installed on your computer Windows SP1 may not appear in Windows Update if certain versions of SafeCentral are installed on your computer. SafeCentral is a security program that is manufactured by SafeCentral, Inc. i do not have SafeCentral installed (i've never heard of such a thing): Check whether you have Intel integrated graphics driver Igdkmd32.sys or Igdkmd64.sys and whether you upgraded the driver i do not have an Intel GMA: Make sure that you did not use vLite to customize your Windows 7 installation i did not use vLite to customize my Windows 7 installation. Again, i've never heard of such a thing. Update One: Here's proof that i've checked for updates "today" (3/2/2011): And that i'm not being presented the option of installing SP1 (i dispatched an update to Silverlight and a fix for IE9 being hosted in a Direct2D or Direct3D application; so updates themselves do work): Update Two Tried the Windows Update Troubleshooter: Window 7 Service Pack 1 is still not available. Update Three Here is the tail end of windowsupdate.log. It speaks of Evaluating application rules: Found 2 updates and 65 categories in search; evaluated appl. rules of 1324 out of 1832 deployed entities These must be the rules that say i'm not allowed to see SP1: 2011-03-03 09:21:08:091 924 db4 AU Triggering AU detection through DetectNow API 2011-03-03 09:21:08:091 924 db4 AU Triggering Online detection (interactive) 2011-03-03 09:21:08:091 924 950 AU ############# 2011-03-03 09:21:08:092 924 950 AU ## START ## AU: Search for updates 2011-03-03 09:21:08:092 924 950 AU ######### 2011-03-03 09:21:08:093 924 950 AU <<## SUBMITTED ## AU: Search for updates [CallId = {8517376A-B8A3-488B-B4D4-67DFC75788C8}] 2011-03-03 09:21:08:093 924 ca8 Agent ************* 2011-03-03 09:21:08:093 924 ca8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2011-03-03 09:21:08:093 924 ca8 Agent ********* 2011-03-03 09:21:08:093 924 ca8 Agent * Online = Yes; Ignore download priority = No 2011-03-03 09:21:08:093 924 ca8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2011-03-03 09:21:08:093 924 ca8 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2011-03-03 09:21:08:093 924 ca8 Agent * Search Scope = {Machine} 2011-03-03 09:21:08:094 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:097 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:287 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:289 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:292 924 ca8 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab 2011-03-03 09:21:08:292 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2011-03-03 09:21:08:294 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:354 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2011-03-03 09:21:08:356 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:356 924 ca8 Setup Checking for agent SelfUpdate 2011-03-03 09:21:08:356 924 ca8 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385 2011-03-03 09:21:08:357 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:359 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:418 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2011-03-03 09:21:08:420 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:422 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2011-03-03 09:21:08:424 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:655 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2011-03-03 09:21:08:658 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:659 924 ca8 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident 2011-03-03 09:21:08:659 924 ca8 Setup SelfUpdate check completed. SelfUpdate is NOT required. 2011-03-03 09:21:08:808 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:08:810 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:872 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:08:874 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:08:876 924 ca8 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2011-03-03 09:21:08:877 924 ca8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2011-03-03 09:21:13:958 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:13:960 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:14:083 924 ca8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2011-03-03 09:21:14:085 924 ca8 Misc Microsoft signed: Yes 2011-03-03 09:21:14:087 924 ca8 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2011-03-03 09:21:14:087 924 ca8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2011-03-03 09:21:14:395 924 ca8 Agent * Added update {414642E2-5F20-4AD1-AA5A-773061238B5F}.101 to search result 2011-03-03 09:21:14:395 924 ca8 Agent * Added update {56D5FC3D-9AC8-44F1-A248-8C397A24D02F}.100 to search result 2011-03-03 09:21:14:395 924 ca8 Agent * Found 2 updates and 65 categories in search; evaluated appl. rules of 1324 out of 1832 deployed entities 2011-03-03 09:21:14:396 924 ca8 Agent ********* 2011-03-03 09:21:14:396 924 ca8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2011-03-03 09:21:14:396 924 ca8 Agent ************* 2011-03-03 09:21:14:404 924 ce0 AU >>## RESUMED ## AU: Search for updates [CallId = {8517376A-B8A3-488B-B4D4-67DFC75788C8}] 2011-03-03 09:21:14:404 924 ce0 AU # 2 updates detected 2011-03-03 09:21:14:404 924 ce0 AU ######### 2011-03-03 09:21:14:404 924 ce0 AU ## END ## AU: Search for updates [CallId = {8517376A-B8A3-488B-B4D4-67DFC75788C8}] 2011-03-03 09:21:14:404 924 ce0 AU ############# 2011-03-03 09:21:14:404 924 ce0 AU Successfully wrote event for AU health state:0 2011-03-03 09:21:14:405 924 ce0 AU ############# 2011-03-03 09:21:14:405 924 ce0 AU ## START ## AU: Refresh featured updates info 2011-03-03 09:21:14:405 924 ce0 AU ######### 2011-03-03 09:21:14:405 924 ce0 AU No featured updates available. 2011-03-03 09:21:14:405 924 ce0 AU ######### 2011-03-03 09:21:14:405 924 ce0 AU ## END ## AU: Refresh featured updates info 2011-03-03 09:21:14:405 924 ce0 AU ############# 2011-03-03 09:21:14:405 924 ce0 AU No featured updates notifications to show 2011-03-03 09:21:14:405 924 ce0 AU AU setting next detection timeout to 2011-03-04 08:03:53 2011-03-03 09:21:14:405 924 ce0 AU Setting AU scheduled install time to 2011-03-04 08:00:00 2011-03-03 09:21:14:405 924 ce0 AU Successfully wrote event for AU health state:0 2011-03-03 09:21:14:406 924 ce0 AU Successfully wrote event for AU health state:0 2011-03-03 09:21:14:407 924 db4 AU Getting featured update notifications. fIncludeDismissed = true 2011-03-03 09:21:14:408 924 db4 AU No featured updates available. 2011-03-03 09:21:19:396 924 ca8 Report REPORT EVENT: {633538B3-030E-4CAD-BE6B-33C6ED65AFF1} 2011-03-03 09:21:14:395-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 2 updates. 2011-03-03 09:21:19:396 924 ca8 Report CWERReporter finishing event handling. (00000000) i'm less interested in why the option to install Windows 7 SP1 is missing, and more interested in how to diagnose why the option to install Windows 7 SP1 is being hidden. The KB article says that SP1 will not be offered if your machine doesn't meet some secret special criteria. How can i discover what that secret criteria is? i presume it is logged somewhere. Nor am i particularly interested in a direct download link. i want to learn here. i want to be able to diagnose (i.e. in the future) why an update is not being offered. i'm a superuser here. Rather than others coming up with a checklist of things to try, i want to be able to come up with the checklist.

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