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  • New Options for MySQL High Availability

    - by Mat Keep
    Data is the currency of today’s web, mobile, social, enterprise and cloud applications. Ensuring data is always available is a top priority for any organization – minutes of downtime will result in significant loss of revenue and reputation. There is not a “one size fits all” approach to delivering High Availability (HA). Unique application attributes, business requirements, operational capabilities and legacy infrastructure can all influence HA technology selection. And then technology is only one element in delivering HA – “People and Processes” are just as critical as the technology itself. For this reason, MySQL Enterprise Edition is available supporting a range of HA solutions, fully certified and supported by Oracle. MySQL Enterprise HA is not some expensive add-on, but included within the core Enterprise Edition offering, along with the management tools, consulting and 24x7 support needed to deliver true HA. At the recent MySQL Connect conference, we announced new HA options for MySQL users running on both Linux and Solaris: - DRBD for MySQL - Oracle Solaris Clustering for MySQL DRBD (Distributed Replicated Block Device) is an open source Linux kernel module which leverages synchronous replication to deliver high availability database applications across local storage. DRBD synchronizes database changes by mirroring data from an active node to a standby node and supports automatic failover and recovery. Linux, DRBD, Corosync and Pacemaker, provide an integrated stack of mature and proven open source technologies. DRBD Stack: Providing Synchronous Replication for the MySQL Database with InnoDB Download the DRBD for MySQL whitepaper to learn more, including step-by-step instructions to install, configure and provision DRBD with MySQL Oracle Solaris Cluster provides high availability and load balancing to mission-critical applications and services in physical or virtualized environments. With Oracle Solaris Cluster, organizations have a scalable and flexible solution that is suited equally to small clusters in local datacenters or larger multi-site, multi-cluster deployments that are part of enterprise disaster recovery implementations. The Oracle Solaris Cluster MySQL agent integrates seamlessly with MySQL offering a selection of configuration options in the various Oracle Solaris Cluster topologies. Putting it All Together When you add MySQL Replication and MySQL Cluster into the HA mix, along with 3rd party solutions, users have extensive choice (and decisions to make) to deliver HA services built on MySQL To make the decision process simpler, we have also published a new MySQL HA Solutions Guide. Exploring beyond just the technology, the guide presents a methodology to select the best HA solution for your new web, cloud and mobile services, while also discussing the importance of people and process in ensuring service continuity. This is subject recently presented at Oracle Open World, and the slides are available here. Whatever your uptime requirements, you can be sure MySQL has an HA solution for your needs Please don't hesitate to let us know of your HA requirements in the comments section of this blog. You can also contact MySQL consulting to learn more about their HA Jumpstart offering which will help you scope out your scaling and HA requirements.

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  • Follow the How-To Geek Writers on Twitter

    - by The Geek
    Ever wonder what the How-To Geek writers are up to? If you’re a Twitter user, you can connect with us directly. We’ve also setup a new @howtogeeknews account if you just want to keep up with the latest articles. So if you want just the latest articles… click the image below and then click the Follow button. Otherwise, if you’d like to connect with the rest of us that actually use Twitter, you can follow each of us separately through  the links below. Note: Let’s try to stick to discussion, and leave the tech support questions for our forum. the How-To Geek (that’s me!) -  @howtogeek Matthew Guay – @maguay Trevor Bekolay – @TrevorBekolay Asian Angel – @asian_angel  Andrew Gehman – @andrewgehman Some of the HTG writers are not currently using Twitter… but I’m gonna list their accounts just in case you wanted to follow them. Mark Virtue – @markvirtue Mysticgeek – @mysticgeek  (He’s far too productive to waste time on Twitter!) Enjoy the conversation! Similar Articles Productive Geek Tips Got Awesome Geek Skills? The How-To Geek is Looking for WritersGot Awesome Skills? Why Not Write for How-To Geek?Integrate Twitter With Microsoft OutlookState of the Geek 2009: Behind the Scenes and Other GeekeryAnnouncing the How-To Geek Blogs TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad Hide Your Confidential Files Inside Images Get Wildlife Photography Tips at BBC’s PhotoMasterClasses Mashpedia is a Real-time Encyclopedia

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  • Windows Azure Recipe: High Performance Computing

    - by Clint Edmonson
    One of the most attractive ways to use a cloud platform is for parallel processing. Commonly known as high-performance computing (HPC), this approach relies on executing code on many machines at the same time. On Windows Azure, this means running many role instances simultaneously, all working in parallel to solve some problem. Doing this requires some way to schedule applications, which means distributing their work across these instances. To allow this, Windows Azure provides the HPC Scheduler. This service can work with HPC applications built to use the industry-standard Message Passing Interface (MPI). Software that does finite element analysis, such as car crash simulations, is one example of this type of application, and there are many others. The HPC Scheduler can also be used with so-called embarrassingly parallel applications, such as Monte Carlo simulations. Whatever problem is addressed, the value this component provides is the same: It handles the complex problem of scheduling parallel computing work across many Windows Azure worker role instances. Drivers Elastic compute and storage resources Cost avoidance Solution Here’s a sketch of a solution using our Windows Azure HPC SDK: Ingredients Web Role – this hosts a HPC scheduler web portal to allow web based job submission and management. It also exposes an HTTP web service API to allow other tools (including Visual Studio) to post jobs as well. Worker Role – typically multiple worker roles are enlisted, including at least one head node that schedules jobs to be run among the remaining compute nodes. Database – stores state information about the job queue and resource configuration for the solution. Blobs, Tables, Queues, Caching (optional) – many parallel algorithms persist intermediate and/or permanent data as a result of their processing. These fast, highly reliable, parallelizable storage options are all available to all the jobs being processed. Training Here is a link to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure HPC Scheduler (3 labs)  The Windows Azure HPC Scheduler includes modules and features that enable you to launch and manage high-performance computing (HPC) applications and other parallel workloads within a Windows Azure service. The scheduler supports parallel computational tasks such as parametric sweeps, Message Passing Interface (MPI) processes, and service-oriented architecture (SOA) requests across your computing resources in Windows Azure. With the Windows Azure HPC Scheduler SDK, developers can create Windows Azure deployments that support scalable, compute-intensive, parallel applications. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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  • Viewing at Impossible Angles

    - by kemer
    The picture of the little screwdriver with the Allen wrench head to the right is bound to invoke a little nostalgia for those readers who were Sun customers in the late 80s. This tool was a very popular give-away: it was essential for installing and removing Multibus (you youngsters will have to look that up on Wikipedia…) cards in our systems. Back then our mid-sized systems were gargantuan: it was routine for us to schlep around a 200 lb. desk side box and 90 lb. monitor to demo a piece of software your smart phone will run better today. We were very close to the hardware, and the first thing a new field sales systems engineer had to learn was how put together a system. If you were lucky, a grizzled service engineer might run you through the process once, then threaten your health and existence should you ever screw it up so that he had to fix it. Nowadays we make it much easier to learn the ins and outs of our hardware with simulations–3D animations–that take you through the process of putting together or replacing pieces of a system. Most recently, we have posted three sophisticated PDFs that take advantage of Acrobat 9 features to provide a really intelligent approach to documenting hardware installation and repair: Sun Fire X4800/X4800 M2 Animations for Chassis Components Sun Fire X4800/X4800 M2 Animations for Sub Assembly Module (SAM) Sun Fire X4800/X4800 M2 Animations for CMOD Download one of these documents and take a close look at it. You can view the hardware from any angle, including impossible ones. Each document has a number of procedures, that break down into steps. Click on a procedure, then a step and you will see it animated in the drawing. Of course hardware design has generally eliminated the need for things like our old giveaway tools: components snap and lock in. Often you can replace redundant units while the system is hot, but for heaven’s sake, you’ll want to verify that you can do that before you try it! Meanwhile, we can all look forward to a growing portfolio of these intelligent documents. We would love to hear what you think about them. –Kemer

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  • Finance: Friends, not foes!

    - by red@work
    After reading Phil's blog post about his experiences of working on reception, I thought I would let everyone in on one of the other customer facing roles at Red Gate... When you think of a Credit Control team, most might imagine money-hungry (and often impolite) people, who will do nothing short of hunting people down until they pay up. Well, as with so many things, not at Red Gate! Here we do things a little bit differently.   Since joining the Licensing, Invoicing and Credit Control team at Red Gate (affectionately nicknamed LICC!), I have found it fantastic to work with people who know that often the best way to get what you want is by being friendly, reasonable and as helpful as possible. The best bit about this is that, because everyone is in a good mood, we have a great working atmosphere! We are definitely a very happy team. We laugh a lot, even when dealing with the serious matter of playing table football after lunch. The most obvious part of my job is bringing in money. There are few things quite as satisfying as receiving a big payment or one that you've been chasing for a long time. That being said, it's just as nice to encounter the companies that surprise you with a payment bang on time after little or no chasing. It's always a pleasure to find these people who are generous and easy to work with, and so they always make me smile, too. As I'm in one of the few customer facing roles here, I get to experience firsthand just how much Red Gate customers love our software and are equally impressed with our customer service. We regularly get replies from people thanking us for our help in resolving a problem or just to simply say that they think we're great. Or, as is often the case, that we 'rock and are awesome'! When those are the kinds of emails you have to deal with for most of the day, I would challenge anyone to be unhappy! The best thing about my work is that, much like Phil and his counterparts on reception, I get to talk to people from all over the world, and experience their unique (and occasionally unusual) personality traits. I deal predominantly with customers in the US, so I'll be speaking to someone from a high flying multi-national in New York one minute, and then the next phone call will be to a small office on the outskirts of Alabama. This level of customer involvement has led to a lot of interesting anecdotes and plenty of in-jokes to keep us amused! Obviously there are customers who are infuriating, like those who simply tell us that they will pay "one day", and that we should stop chasing them. Then there are the people who say that they ordered the tools because they really like them, but they just can't afford to actually pay for them at the moment. Thankfully these situations are relatively few and far between, and for every one customer that makes you want to scream, there are far, far more that make you smile!

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  • Webcast Q&A: Cisco's Platform Approach to Identity Management

    - by Tanu Sood
    Thanks to all who attended the live webcast we hosted on Cisco: Best Practices for a Platform Approach on Wed, March 14th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Ranjan Jain, Security Architect at Cisco for walking us through Cisco’s drivers and rationale for the platform approach, the implementation strategy, results, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies with a platform approach to Identity Management. A forward looking organization, Cisco also has plans for secure cloud and mobile access enablement so it was interesting to learn how the Platform approach to Identity Management today is laying down the foundation for those future initiatives. While we tackled a good few questions during the webcast, we have captured the responses to those that we weren’t able to get to: Q.Can you provide insight into how you approached developing profiles for each user groupA. At Cisco, the user profile was already available to IT before the platform consolidation started. There is a dedicated business team that manages the user profiles. Q. What is the current version of Oracle Identity Manager in the market?A. Oracle Identity Manager 11gR1 is the latest version of our industry leading user provisioning/identity administration solution. Q. Is data resource segmentation part of the overall strategy at Cisco?A. It is but it is managed by the business teams and not at the IT level. Q. Does Cisco also have an Active Directoy LDAP? Do they sync AD from OID or do the provision to AD as another resource?[A. Yes, we do. AD is provisioned using in-house tools and not via Oracle Identity Manager (OIM). Q. If we already have a point IDM solution in place (SSO), can the platform approach still work?A. Yes, the platform approach calls for a seamless, standardized framework for identity management to support the enterprise’s entire infrastructure, both on-premise or in the cloud. Oracle Identity Management solutions are standards based so they can easily integrate and interoperate with existing Oracle or non-Oracle solutions. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in our Customers Talk: Identity as a Platform webcast series:ING: Scaling Role Management and Access Certification to Thousands of ApplicationsWednesday, April 11th at 10 am PST/ 1 pm ESTRegister Today We are also hosting a live event series in collaboration with the Aberdeen Group. To hear first-hand, the insights from the recently released Aberdeen Report and to discuss the merits of the Platform approach, do join us at this event. You can also connect with Oracle Identity Management SMEs and get your questions answered live. Aberdeen Group Live Event Series: IAM Integrated - Analyzing the "Platform" vs. "Point Solution" ApproachNorth America, April 10 - May 22Register for an event near you And here’s the slide deck from our Cisco webcast:   Oracle_Cisco identity platform approach_webcast View more presentations from OracleIDM

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  • Six Unusual Blogs I Like

    - by Bill Graziano
    I subscribe to and read over 100 SQL Server blogs every day.  I link to posts that I think are interesting.  I also read a fair number of non-SQL Server blogs.  Here are a few that I think are interesting. danah boyd. She is a researcher with Microsoft and writes about privacy, social media and teenagers.  I discovered her blog while looking for strategies to keep my personal and professional life separate.  (I haven’t found a good solution to that yet.)  Her stories of how teenagers use Facebook and other social media tools are fascinating. Clayton’s Web Snacks.  Steve Clayton works at Microsoft and has a variety of blogs out there.  This one focuses on … hmmm.  His latest posts are on graffiti, infographics, paper tweets, cartoons and slow motion videos.  It’s mostly visual and you never really know what you’ll get.  It’s always interesting though and I like what he posts.  It’s good creative stuff. Seth Godin.  Seth writes about Marketing.  I read him for motivation to get off my butt and get things done.  He’s a great motivator who encourages you to think big.  And do something! Ask the Pilot.  Patrick Smith is a commercial airline pilot writing about the airline industry.  He’s a great debunker of myths (no they don’t reduce oxygen in the cabin to keep you docile).  My favorite topics include the TSA, flying myths, airport reviews and flight delays. My old favorite flight blog used to be enplaned.  No one knew who wrote it.  It focused on the economics of the airline industry.  It was fascinating stuff.  One day it was gone.  The entire blog was deleted.  Someone tracked down some partial archives and put them online. The Agent’s Journal.  Jack Bechta is an NFL agent.  He writes about the business side of the NFL, the draft and free agency.  Lately he’s been writing about the potential lockout.  He has a distinct lack of hype which I find very refreshing.  xkcd.  I call this the comic for smart people.  A little math, some IT and internet privacy thrown in all make an unusual comic. Funny and intelligent.

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  • Commit Review Questions

    - by Wes McClure
    Note: in this article when I refer to a commit, I mean the commit you plan to share with the rest of the team, if you have local commits that you plan to amend/combine, I am referring to the final result. In time you will find these easier to do as you develop, however, all of these are valuable before checking in!  The pre commit review is a nice time to polish what might have been several hours of intense work, during which these things were the last things on your mind!  If you are concerned about losing your work in the process of responding to these questions, first do a check-in and amend it as you go (assuming you are using a tool such as git that supports this), rolling the result into one nice commit for everyone else.  Did you review your commit, change by change, with a diff utility? If not, this is a list of reasons why you might want to start! Did you test your changes? If the test is valuable to be automated, is it? If it’s a manual testing scenario, did you at least try the basics manually? Are the additions/changes formatted consistently with the rest of the project? Lots of automated tools can help here, don’t try to manually format the code, that’s a waste of time and as a human you will fail repeatedly. Are these consistent: tabs versus spaces, indentation, spacing, braces, line breaks, etc Resharper is a great example of a tool that can automate this for you (.net) Are naming conventions respected? Did you accidently use abbreviations, unless you have a good reason to use them? Does capitalization match the conventions in the project/language? Are files partitioned? Sometimes we add new code in existing files in a pinch, it’s a good idea to split these out if they don’t belong ie: are new classes defined in new files, if this is something your project values? Is there commented out code? If you are removing an existing feature, get rid of it, that is why we have VCS If it’s not done yet, then why are you checking it in? Perhaps a stash commit (git)? Did you leave debug or unnecessary changes? Do you understand all of the changes? http://geekswithblogs.net/wesm/archive/2012/04/11/programming-doesnrsquot-have-to-be-magic.aspx Are there spelling mistakes? Including your commit message! Is your commit message concise? Is there follow up work? Are there tasks you didn’t write down that you need to follow up with? Are readability or reorganization changes needed? This might be amended into the final commit, or it might be future work that needs added to the backlog. Are there other things your team values that you should review?

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  • How to Share Files/Folders Between Windows XP, Vista, 7 and Fedora Linux

    - by Akshay Deep Lamba
    Getting started:   To get started, logon to Windows XP and click Start –> then right click ‘My Computer’ and select ‘Properties’.       Then select ‘Computer Name’ tab and click ‘Change’       Enter the Computer and Workgroup name and click OK. Make sure all systems use the same Workgroup name. You will have to restart your computer for the change to take effect.       After restarting, click Start –> Control Panel.       Select Security Center –> Windows Firewall.       When Windows Firewall opens, select ‘Exceptions’ tab and check the box to enable File and Printer Sharing. Close out when done.         Next, logon to Fedora and go to System –> Administration –> Add/Remove Software.       Then search for and install system-config-samba. Install all additional packages when prompted. Ensure that the Network Settings along with Correct Gateway is Mentioned so that your System can Access the Internet. system-config-samba     After installing, go to System –> Administration –> Samba.       Then select Preferences –> Server Settings.         Enter the Workgroup name here and click OK.       Select Preferences –> Samba Users.       Edit or Add User to samba database and click OK.       To create shares, click File –> Create Add Shares, then select the folder you wish to share and check: Writable Visible       Then select ‘Access’ tab and give users access to the shares, then click OK to save.       Next, go to System –> Administration –> Firewall.       Select ‘Samba’ under ‘Trusted Services’ and enable Samba.       Next, select ‘ICMP’ and enable ‘Echo Reply (pong) and Echo Request (ping)’      Also add the eth0 interface to the trusted interfaces.     After that go to Applications –> System Tools –> Terminal and run the command below:   su -c 'chkconfig smb on'     Restart your computer and if everything is setup correctly, you should be able to view shares from either system.           At the terminal: Quote: su setenforce 0 service smb restart service nmb restart exit   ENJOYYY....

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  • What do you do when you encounter an idiotic interview question?

    - by Senthil
    I was interviewing with a "too proud of my java skills"-looking person. He asked me "What is your knowledge on Java IO classes.. say.. hash maps?" He asked me to write a piece of java code on paper - instantiate a class and call one of the instance's methods. When I was done, he said my program wouldn't run. After 5 minutes of serious thinking, I gave up and asked why. He said I didn't write a main function so it wouldn't run. ON PAPER. [I am too furious to continue with the stupidity...] Believe me it wasn't trick questions or a psychic or anger management evaluation thing. I can tell from his face, he was proud of these questions. That "developer" was supposed to "judge" the candidates. I can think of several things: Hit him with a chair (which I so desperately wanted to) and walk out. Simply walk out. Ridicule him saying he didn't make sense. Politely let him know that he didn't make sense and go on to try and answer the questions. Don't tell him anything, but simply go on to try and answer the questions. So far, I have tried just 4 and 5. It hasn't helped. Unfortunately many candidates seem to do the same and remain polite but this lets these kind of "developers" just keep ascending up the corporate ladder, gradually getting the capacity to pi** off more and more people. How do you handle these interviewers without bursting your veins? What is the proper way to handle this, yet maintain your reputation if other potential employers were to ever get to know what happened here? Is there anything you can do or should you even try to fix this? P.S. Let me admit that my anger has been amplified many times by the facts: He was smiling like you wouldn't believe. I got so many (20 or so) calls from that company the day before, asking me to come to the interview, that I couldn't do any work that day. I wasted a paid day off.

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  • Announcement: Employee Info Starter Kit (v6.0–ASP.NET MVC Edition) is Released

    - by Mohammad Ashraful Alam
    Originally posted on: http://geekswithblogs.net/joycsharp/archive/2013/06/16/announcement-employee-info-starter-kit-v6.0asp.net-mvc-edition-is-released.aspxAfter a long wait, the next version of Employee Info Starter Kit is released! This starter kit is basically a project template that contains code samples targeting a specific technology, such as ASP.NET Web Form, ASP.NET MVC etc. Since its first release, this open source project gained a huge popularity in the developer community and had 250K+ combined downloads. This starter kit is honored to be placed at the official ASP.NET site, along with other asp.net starter kits, which all are being considered as the “best” ASP.NET coding standards, recommended by Microsoft. EISK is showcased in Microsoft’s Channel 9’s Weekly Show, as well. The ASP.NET MVC Edition of the new version 6.0 bundles most of the greatest and successful platforms, frameworks and technologies together, to enable web developers to learn and build manageable and high performance web applications with rich user experience effectively and quickly. User End Specifications Creating a new employee record Read existing employee records Update an existing employee record Delete existing employee records Role based security model Key Technology Areas ASP.NET MVC 4 Entity Framework 4.3.1 Sql Server Compact Edition 4 Visual Studio 2012 QuickStart Guide Getting started with EISK 6.0 ASP.NET is pretty easy. Once you've Visual Studio 2012 installed, then just follow the steps as provided below: Download the EISK 6.0 MVC version. Extract the file. From the extracted folder, click the solution file "Eisk.MVC-VS2012.sln". Right click the "Eisk.MVC" project node and select "Select set as StartUp Project". Hit Ctrl+F5 and explore! Architectural Overview Overall architecture is based on Model-View-Controller pattern Support for desktop & mobile browsers. Usage of Domain Model, Repository and Unit of Work pattern from Domain Driven Development approach Usage of Data Annotations in model (entity) classes to centralize basic validation mechanism that facilitates DRY principle Usage of IValidatableObject interface in model (entity) classes that isolates custom business logic from application layer Usage of OOP inheritance and Value Object pattern in model (entity) classes that provides reusability in application architecture Usage of View Model, Editor Model pattern that provides mechanism for testable view rendering logic Several helper classes and extension methods to enable developers build application with reduced code If you want to learn more about it in details, just check the following links: Getting Started - Hands on Coding Walkthrough – Technology Stack - Design & Architecture Enjoy!

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  • Silverlight Cream for June 15, 2010 - 2 -- #883

    - by Dave Campbell
    In this Issue: Vibor Cipan, Chris Klug, Pete Brown, Kirupa, and Xianzhong Zhu. Shoutouts (thought I gave up on them, didn't you?): Jesse Liberty has the companion video to his WP7 OData post up: New Video: Master/Detail in WinPhone 7 with oData Michael Scherotter who made the first Ball Watch SL1 app back in the day, has a Virtual Event: Creating an Entry for the BALL Watch Silverlight Contest... sounds like the thing to do if you want in on this :) Even if you don't speak Portuguese, you can check this out: MSN Brazil Uses Silverlight to Showcase the 2010 FIFA World Cup South Africa Erik Mork and crew have their latest up: This Week in Silverlight – Teched and Quizes Michael Klucher has a post up to give you some relief if you're having Trouble Installing the Windows Phone Developer Tools Portuguese above and now French... Jeremy Alles has a post up about [WP7] Windows Phone 7 challenge for french readers ! Just a note, not that it makes any difference, but Adam Kinney turned @SilverlightNews over to me today. I am the only one that has ever posted on it, but still having it all to myself feels special :) From SilverlightCream.com: Silverlight 4 tutorial: HOW TO use PathListBox and Sample Data Crank up that new version of Blend and follow along with Vibor Cipan's PathListBox tutorial ... oh, and sample data too. Cool INotifyPropertyChanged implementation Chris Klug shows off some INotifyPropertyChange goodness he is not implementing, and credits a blog by Manuel Felicio for some inspiration. Check out that post as well... I've tagged his blog... I needed *another* one :) Silverlight Tip: Using LINQ to Select the Largest Available Webcam Resolution With no Silverlight Tip of the Day today, Pete Brown stepped up with this tip for finding the largest available webcam resolution using LINQ ... and read the comment from Rene as well. Creating a Master-Detail UI in Blend Kirupa has a very nice Master/Detail UI post up with backrounder info and the code for the project. There's a running example in the post for you to get an idea what you're learning. Get started with Farseer Physics 2.1.3 in Silverlight 3 Xianzhong Zhu has a Silverlight 3 tutorial up for Farseer Physics 2.1.3 ... might track for Silverlight 4, but hey, WP7 is kinda/sort Silverlight 3, right? ... lots of code and external links. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Rant on EDI

    - by Anthony Trudeau
    Originally posted on: http://geekswithblogs.net/tonyt/archive/2013/06/27/153261.aspxMy post this month is a rant and not something informational. I hope y'all will forgive me.It's been a slow month. I was on vacation with my daughter for the middle part of the month. And the rest of my time has been preparing for a major ERP upgrade, and dealing with a last minute surprise from a customer that has EDI changes.The subject of EDI is my rant. I was tossed into EDI years ago by the same customer. I understood the basic concepts, but not details -- implementation or otherwise. I started with my network including a couple of people with EDI experience. And for one that was all she did. She was my first taste of what seems to be a protected group.I started looking for the standards with a budget in mind, or rather a lack of budget. See whenever someone stone walls you like that it tells me that what they're doing isn't as mystical as they'd like you to believe. Real magic doesn't need to be kept secret. And that is the case with EDI; however, the EDI industry tries to protect it. You cannot even download the standards. They cost thousands of dollars.All this does is ensure that they continue to rack up consulting dollars from their ignorant clients. Well sirs and madams, I put my finger in your eye. I developed my own translator. And while it's not robust enough to resell due to the limited scope of information I could gather. It did save my employer tens if not over a hundred thousand dollars.My public service message, therefore is as follows. Don't be afraid to tackle implementing EDI if you're even a semi-competent developer. You need some experience parsing, familiarity with your business system, and a little patience. Also, pick your VAN well. Don't fall into the trap of thinking that the biggest names are the best choice. That was a costly mistake for us that we are stuck with for a couple more years.

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  • Convert Chrome Bookmark Toolbar Folders to Icons

    - by Asian Angel
    So you have your regular bookmarks reduced to icons but what about the folders? With our little hack and a few minutes of your time you can turn those folders into icons too. Condensing the Folders Reducing bookmark folders to icons is a little more tricky than regular bookmarks but not hard to do. Right click on the folder and select “Rename…”. The folder’s name should already be highlighted/selected as shown here. Delete the text…notice that the “OK Button” has become unusable for the moment. Now what you will need to do is: Hold down the “Alt Key” Type in “0160” (without the quotes) using the numbers keypad on the right side of your keyboard Release the “Alt Key” after you have finished typing in the number above Once you have released the “Alt Key” you will notice two things…the “cursor” has moved further into the text area and you can now click on the “OK Button” again. There is our folder after editing. And it works just as well as before but without taking up so much room. Here is how our “iconized” folder looks next to our bookmarks. Perfect! What if you want to reduce multiple folders to icons? Perform the same exact steps shown above for each folder and pack your “Bookmarks Toolbar” full of folder goodness! As seen here the folders will have a little more space between them in comparison with singular bookmarks due to the “blank name” for each folder. For those who may be curious this is what your bookmarks will look like in the “Bookmark Manager Page”. Note: If you export your bookmarks all bookmarks contained in multiple blank name folders will be combined into a single folder. Conclusion With just a little bit of work you can pack a lot of goodness into your “Bookmarks Toolbar”. No more wasted space… Similar Articles Productive Geek Tips Condense the Bookmarks in the Firefox Bookmarks ToolbarAccess Your Bookmarks with a Toolbar Button in Google ChromeAdd the Bookmarks Menu to Your Bookmarks Toolbar with Bookmarks UI ConsolidatorAdd a Vertical Bookmarks Toolbar to FirefoxReduce Your Bookmarks Toolbar to a Toolbar Button TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error

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  • E-Business Suite, ADF, Mobile and Eclipse: Oracle OpenWorld is Here!

    - by Juan Camilo Ruiz
    Oracle OpenWorld 2012 is around the corner! Lots of exciting news and content awaits for all attendees next week - the theme of my participation: ADF and E-Business Suite integration, together with ADF development in Oracle Enterprise Eclipse Package and JDeveloper.If you are coming to San Francisco and are a reader of this blog, you might be wondering what I'll be doing next week and also what should you attend? So, the following is the list of activities where I'll be participating or that I recommend you should not miss:First and foremost: On Thursday Oct. 4: Using Oracle ADF with Oracle E-Business Suite: The Full Integration View.  11.15 a.m - Moscone West 3003:  This is an emerging hot topic among both ADF and Oracle E-Business Suite Customers. In this session I'll be doing a presentation with Sara Woodhull from the Applications Technology Group (ATG) in Oracle E-Business Suite and Siva Puthurkattil from Lake County, Illinois. Sunday, Sept. 30:  I'll be hanging out at the ADF EMG User Day, learning directly from our users and Gurus. Monday, Oct. 1: Don't miss Chris Tonas's keynote for developers - at 10:45 am. Salon 8 at the Marriot - The Future of Development for Oracle Fusion—From Desktop to Mobile to Cloud. Then: At 12.15 p.m. Moscone West 3014 - Extend Oracle Fusion Apps to Tablets/Smartphones with Oracle Mobile Technology Followed by: At 1.45 p.m. Moscone West 3002/3004 -  Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies I'll be participating in a couple of Hands-On Labs: Build Mobile Applications for Oracle E-Business Suite 1:45 PM- Marriott Marquis - Salon 10A And: Introduction to ADF 3.15 p.m - Marrriott Marquis - Salon 3/4. Tuesday, Oct. 2: I'll be at the Oracle Enterprise Pack for Eclipse demo booth showing some nice demos on ADF development with Eclipse. Wednesday, Oct. 3: Mobile Apps for Oracle E-Business Suite with Oracle ADF Mobile and Oracle SOA Suite 10:15 AM - Moscone West - 3001. Let's have a beer at the Oracle ADF Developer Meetup. OTN Louge 4:30 p.,m - 5.30 p.m! Thursday, Oct. 4: After my session, come to experience ADF development in Eclipse at the Oracle ADF for Java EE Developers with Oracle Enterprise Pack for Eclipse HandsOn Lab 12.45 p,m - Marriot room 3/4. All the Oracle OpenWorld related sessions can be found here: ADF - http://goo.gl/eJFNi Mobile: http://goo.gl/mGoRM E-Business Suite: http://goo.gl/5NqMd

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  • Kauffman Foundation Selects Stackify to Present at Startup@Kauffman Demo Day

    - by Matt Watson
    Stackify will join fellow Kansas City startups to kick off Global Entrepreneurship WeekOn Monday, November 12, Stackify, a provider of tools that improve developers’ ability to support, manage and monitor their enterprise applications, will pitch its technology at the Startup@Kauffman Demo Day in Kansas City, Mo. Hosted by the Ewing Marion Kauffman Foundation, the event will mark the start of Global Entrepreneurship Week, the world’s largest celebration of innovators and job creators who launch startups.Stackify was selected through a competitive process for a six-minute opportunity to pitch its new technology to investors at Demo Day. In his pitch, Stackify’s founder, Matt Watson, will discuss the current challenges DevOps teams face and reveal how Stackify is reinventing the way software developers provide application support.In October, Stackify had successful appearances at two similar startup events. At Tech Cocktail’s Kansas City Mixer, the company was named “Hottest Kansas City Startup,” and it won free hosting service after pitching its solution at St. Louis, Mo.’s Startup Connection.“With less than a month until our public launch, events like Demo Day are giving Stackify the support and positioning we need to change the development community,” said Watson. “As a serial technology entrepreneur, I appreciate the Kauffman Foundation’s support of startup companies like Stackify. We’re thrilled to participate in Demo Day and Global Entrepreneurship Week activities.”Scheduled to publicly launch in early December 2012, Stackify’s platform gives developers insights into their production applications, servers and databases. Stackify finally provides agile developers safe and secure remote access to look at log files, config files, server health and databases. This solution removes the bottleneck from managers and system administrators who, until now, are the only team members with access. Essentially, Stackify enables development teams to spend less time fixing bugs and more time creating products.Currently in beta, Stackify has already been named a “Company to Watch” by Software Development Times, which called the startup “the next big thing.” Developers can register for a free Stackify account on Stackify.com.###Stackify Founded in 2012, Stackify is a Kansas City-based software service provider that helps development teams troubleshoot application problems. Currently in beta, Stackify will be publicly available in December 2012, when agile developers will finally be able to provide agile support. The startup has already been recognized by Tech Cocktail as “Hottest Kansas City Startup” and was named a “Company to Watch” by Software Development Times. To learn more, visit http://www.stackify.com and follow @stackify on Twitter.

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  • Leading an offshore team

    - by Chuck Conway
    I'm in a position where I am leading two teams of 4. Both teams are located in India. I am on the west coast of the U.S. I'm finding leading remote teams challenging: First, their command of the English language is weak. Second, I'm having difficultly understanding them through their accents. Third is timing, we are 12 hours apart. We use Skype to communicate. I have a month to get the project done. We've burned through a week just setting up the environments. At this point I'm considering working their hours, 11p PDT to 7a PDT, to get them up to speed, so that I can get the project off the ground. A 12 hour lag time is too much. I'm looking for steps I can take to be successful at leading an offshore team. Update The offshore team's primary task is coding, of course, most coding tasks do involve some design work. The offshore team's are composed of one lead, 2 mid level (4 to 5 years) developers and a junior (~2 years) developer. The project is classic waterfall. We've handed the offshore team a business and a technical design document. We are trying to manage the offshore in an agile way. We have daily conference calls with them and I'm requiring the teams to send me a daily scrum in the form of an email answering the following questions: What did I do today? What am I going to do tomorrow? What do I need from Chuck so I can do my job tomorrow? There is some ambiguity in the tasks. The intent was to give them enough direction for them to develop the task with out writing the code for them. I don't have a travel budget. I am using Fogbugz to track the tasks. Each task has been entered into Fogbugz and given a priority. Each team member has access to FogBugz and can choose what task they wish to complete. Related question: What can we do to improve the way outsourcing/offshoring works? Update 2 I've decided that I can not talk to the team once a day. I must work with them. Starting tonight I've started working the same hours they are. This makes me available to them when they have questions. It also allows me to gain their trust and respect. Stackoverflow question Leading an offshore team

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  • Elastic PaaS with WebLogic and OpenStack, part I

    - by Jernej Kaše
    In my previous blog I described the steps to get OpenStack on Solaris up and running. Now we'll explore how WebLogic and OpenStack can work together to deliver truly elastic Middleware Platform as a Service. Middleware / Platform as a Service goals First, let's define what PaaS should be : PaaS offerings facilitate the deployment of applications without the complexity of managing the underlying hardware and software and provisioning hosting capabilities. To break it down: - PaaS provides a complete platform for hosting solutions (Java EE, SOA, BPM, ...) - Infrastructure provisioning (virtual machine, OS, platform) and managing is hidden from the PaaS user [administrator or developer] - Additionally, PaaS could / should define target SLAs, and the platform should ensure the SLAs are meet automatically. PaaS use case To make it more tangible, we have an IT Administrator who has the requirement to deploy a Java EE enterprise application. The application is used by external users who need to submit reports by the end of each month. As a result, the number of concurrent users will fluctuate, with expected huge spikes around the end of each month. The SLA agreed by the management is that no more than 100 requests should be waiting to be processes at any given time. In addition, the IT admin has no more than 3 days to have the platform and the application operational. The Challenges Some of the challenges the IT Administrator is facing are: - how are we going to ensure the processing power? - how are we going to provision the (virtual) machines, Java EE platform and deploy the application? - how are we going to monitor the SLA? - how are we going to react to SLA, and increase capacity?  The Ideal Solution Ideally, the whole process should be automated, "set it and forget" and require no human interaction: - The vendor packages the solution as deployable image(s) - The images are deployed to the IaaS - From there, automated processes take care of SLA  Solution Architecture with WebLogic 12c, Dynamic Clusters, OpenStack & Solaris OracleSolaris provides OS and virtualisation through Solaris Zones OpenStack is a part of Solaris 11.2 and provides Cloud Management (console and API) WebLogic 12c with Dynamic Clusters provides the Platform Trafic Manager provides load balancing On top of out that, we are going to implement a small control script - Cloud Manager - which is going to monitor SLA through WebLogic Diagnostic Framework. In case there are more than 100 pending requests, the script will: - provision a new virtual machine based on image which is configured for the WebLogic domain - add the machine to WebLogic domain - Increase the number of servers in dynamic cluster - Start the newly provisioned server  Stay tuned for part II The hole solution with working demo will be presented in one of our Partner WebCasts in June, exact date TBA. Jernej Kaše is a Fusion Middleware Specialist working closely with Oracle Partners in the ECEMEA region to grow their business by leveraging Oracle technology.

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  • Clone an Azure VM using Powershell

    - by jamiet
    In a few months time I will, in association with Technitrain, be running a training course entitled Introduction to SQL Server Data Tools. I am currently working on putting together some hands-on lab material for the course delegates and have decided that in order to save time in asking people to install software during the course I am simply going to prepare a virtual machine (VM) containing all the software and lab material for each delegate to use. Given that I am an MSDN subscriber it makes sense to use Windows Azure to host those VMs given that it will be close to, if not completely, free to do so. What I don’t want to do however is separately build a VM for each delegate, I would much rather build one VM and clone it for each delegate. I’ve spent a bit of time figuring out how to do this using Powershell and in this blog post I am sharing a script that will: Prompt for some information (Azure credentials, Azure subscription name, VM name, username & password, etc…) Create a VM on Azure using that information Prompt you to sysprep the VM and image it (this part can’t be done with Powershell so has to be done manually, a link to instructions is provided in the script output) Create three new VMs based on the image Remove those three VMs Simply download the script and execute it within Powershell, assuming you have an Azure account it should take about 20minutes to execute (spinning up VMs and shutting the down isn’t instantaneous). If you experience any issues please do let me know. There are additional notes below. Hope this is useful! @Jamiet  Notes: Obviously there isn’t a lot of point in creating some new VMs and then instantly deleting them. However, this demo script does provide everything you need should you want to do any of these operations in isolation. The names of the three VMs that get created will be suffixed with 001, 002, 003 but you can edit the script to call them whatever you like. The script doesn’t totally clean up after itself. If you specify a service name & storage account name that don’t already exist then it will create them however it won’t remove them when everything is complete. The created image file will also not be deleted. Removing these items can be done by visiting http://manage.windowsazure.com. When creating the image, ensure you use the correct name (the script output tells you what name to use): Here are some screenshots taken from running the script: When the third and final VM gets removed you are asked to confirm via this dialog: Select ‘Yes’

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  • Justification for learning/implementing newer Microsoft technologies

    - by Darren
    I work at a large healthcare organization as a mid-level software developer. I have over 10 years experience in the IT industry using Microsoft technologies (ASP.NET & SQL Server). When I go to conferences, code camps, .net user group meetings, I hear of all kinds of new tools and technologies: MVC, LINQ, Entity Framework, WCF Web Services, etc. I guess you could say I'm in my comfort zone using the same old stuff from asp.net 2.0. I use typed datasets for my data access layer. I use web forms and feature rich server controls with master pages. I know how to use plain old SQL and create queries in my typed datasets to get at data my applications need. Throughout my career, I'm always sensitive to not become obsolete with my skill set. What I currently use works fine and my development time is fast. But I'm concerned that if I were to be laid off, I would be asked in interviews how many MVC apps I've written. Or how I am with LINQ or WCF web services. I know that it doesn't matter how many conferences, books, or videos I watch on some new technology...I have to implement/use it or it simply won't sink in. Also, managers who interview don't care how much someone reads up on something, only real use and experience with a technology. I have a new project to write. I've gone to my manager and have asked for additional time for the project for learning/implementing technology I may not be familiar with. Our organization encourages its employees to "learn and grow" and to continue are education. But I always get resistance when I ask for more time to ramp up on something new to implement. My manager is asking for concrete business reasons for implementing these new technologies. I don't have business reasons. My reasons are because I don't want to become obsolete. I could say it would make the project more maintainable in the future by other developers since at some point people could stop using these older technologies, but that' about all I can think of. Does Linq/Entity Framework/MCV apps perform better? So much so that the customers (users in departments I'm creating this app for) need? I doubt it. I'm interested in you guy's thoughts on this. Do many of you have similar plights with trying to use newer upcoming technologies? I doubt I'm on the bleeding edge of technology, either. Are there "business reasons" that you would bring to light for using these technologies? Thanks in advance! Sorry for the long wall of text.

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  • How far is too far?

    - by David Dorf
    Previously I've talked about Safeway's personalized pricing as well as Target's use of analytics to learn about customers.  Then last week I read about Orbitz tailoring their hotel offers based on the browser used.  (Orbitz claims that Mac users are 40% more likely than PC users to book four- or five-star hotels.)  So just how far is too far when tailoring the retail experience? When most consumers read about these types of tactics, they tend to feel violated, as if someone was reading their personal diary.  Nobody wants to be tricked into buying things.  Walking into a grocery store and seeing crates of apples stacked high looks enticing, but the crates are just for display and the apples may be over a year old.  Even though its much cheaper to print markdown tags, many retailers manually write the price tags because consumers think they deal is better if the price is hand-written. The technology already exists to personalize prices and experiences for consumers.  People get upset thinking they paid more for something than a neighbor, but it already happens all the time with cars, flights, and the use of loyalty programs and coupons. There are many variables at play for any purchase.  They only difference is that the customer segments are getting smaller, sometimes reaching a size of one. There's two ways to look at this.  Retailers have always manipulated the environment to get consumers to buy more -- or -- Retailers are getting better at tuning the shopping experience for consumers.  I choose the latter, and so do most consumers by spending their money in the stores they like.  Consumers like to see fresh flowers at the entrance to the grocery store, and they like to see specials scrawled on chalkboards. The key is making sure that consumers benefit from the experience as well.  I'm willing to give up some personal information in exchange for discounts and more relevant marketing, and the next-generation of shoppers are even less concerned about privacy.  Retailers need to use all the tools available to differentiate their offers and connect with their customers. So if Orbitz wants to put three-star hotels at the top of the list for me because I'm using a PC, that's fine by me.

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  • Extending Currying: Partial Functions in Javascript

    - by kerry
    Last week I posted about function currying in javascript.  This week I am taking it a step further by adding the ability to call partial functions. Suppose we have a graphing application that will pull data via Ajax and perform some calculation to update a graph.  Using a method with the signature ‘updateGraph(id,value)’. To do this, we have do something like this: 1: for(var i=0;i<objects.length;i++) { 2: Ajax.request('/some/data',{id:objects[i].id},function(json) { 3: updateGraph(json.id, json.value); 4: } 5: } This works fine.  But, using this method we need to return the id in the json response from the server.  This works fine, but is not that elegant and increase network traffic. Using partial function currying we can bind the id parameter and add the second parameter later (when returning from the asynchronous call).  To do this, we will need the updated curry method.  I have added support for sending additional parameters at runtime for curried methods. 1: Function.prototype.curry = function(scope) { 2: scope = scope || window 3: var args = []; 4: for (var i=1, len = arguments.length; i < len; ++i) { 5: args.push(arguments[i]); 6: } 7: var m = this; 8: return function() { 9: for (var i=0, len = arguments.length; i < len; ++i) { 10: args.push(arguments[i]); 11: } 12: return m.apply(scope, args); 13: }; 14: } To partially curry this method we will call the curry method with the id parameter, then the request will callback on it with just the value.  Any additional parameters are appended to the method call. 1: for(var i=0;i<objects.length;i++) { 2: var id=objects[i].id; 3: Ajax.request('/some/data',{id: id}, updateGraph.curry(id)); 4: } As you can see, partial currying gives is a very useful tool and this simple method should be a part of every developer’s toolbox.

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  • Star rating not showing in rich snippets

    - by Danny R
    We've recently been doing a lot of work on our site's SEO (www.betterthanreviews.com). We recently did a push to update the rich snippets breadcrumb, meta description, and star rating. After giving Google some time to index the site, it has updated the breadcrumbs and meta descriptions for our review pages, but the stars are still not showing. This is currently how it appears on a Google search (link to the actual page: http://www.betterthanreviews.com/home-security/livewatch): This is what the Rich Snippets is supposed to look like, and how it appears in Google's testing tool: More context: As seen in our html, we are using schema.org language. We initially were using schema.org/Corporation for the site, but we now have the page labeled as schema.org/HomeAndConstructionBusiness because Google will not show star ratings for the Corporation language. However, in our Webmaster Tools, the Structured Data is still showing the Corporation language, which could be a potential issue. Here is a look at some of the coding that we used. But it can be looked at closer by inspecting the element: <div class="aggregate-rating" itemprop="aggregateRating" itemscope="" itemtype="http://schema.org/AggregateRating"> <div class="review row_fluid" itemprop="review" itemscope="" itemtype="http://schema.org/Review"> <div class="row_fluid rating" itemprop="reviewRating" itemscope="" itemtype="http://schema.org/Rating"> <meta content="4.5" itemprop="ratingValue" title="4.5 out of 5 stars" class="star-rating-readonly"> <meta content="2013-12-05" itemprop="datePublished"> <p class="review-headline" itemprop="headline">Way better than my previous system</p> <div> <p class="reviewer" itemprop="author">Scott H. </p> <span class="bullet">•</span> <p class="created_at">2 months ago</p> <p class="content" itemprop="description">I love it! The experience I have had so far is extremely positive. I had another alarm system before and I didn't like it but this one is really nice. I am telling everybody about it.</p> </div> </div> Any suggestions for how to fix this?

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  • Why is there nobody talking about an alternative to HTML & CSS? [closed]

    - by Nic
    HTML is such an old and cumbersome language, which was intended just to markup text. Today it's very rare to see a static HTML website, or a site with only text or a very simple layout. As a web developer I find it inconvenient to use HTML & CSS, very repetitive and cumbersome. I think that for a lot of website it could be simplified a lot. Tim Berners-Lee (W3) wrote a document named "The World Wide Web: Past, Present and Future" in August 1996 ... though HTML will be considered part of the established infrastructure (rather than an exciting new toy), there will always be new formats coming along, and it may be that a more powerful and perhaps a more consistent set of formats will eventually displace HTML. So, more than 15 years later, HTML is still here and it's here to stay. Why? Why searching for xml alternatives brings so much relevant result, but searching for html alternatives brings almost none relevant results? Answers like "it's too hard to change a standard" aren't answering the question since a lot of new standards emerged since the initiation of the web. I'm also not searching for answers that suggest using tools to simplify the process or formats that anyhow depends on HTML or CSS, technologies that currently require a plugin and not even trying to become an open standards (like Flash) aren't an answer neither. BTW, here are 2 articles written more than two years ago as food for thought, it might help with writing a better answers. "HTML, CSS, and Web Development Practices: Past, Present, and Future" describing a very related problem, by Jens O. Meiert. "A Brief History of HTML" by Scott Reynen, Here is a quote from the end: So now you can answer questions about HTML5 without even looking at the draft, which is handy, because the draft is 400+ pages long. Why is there a new tag in HTML5? Because some browser vendor (maybe the one that also owns a large video site) wanted it. Why are there so many scriptable interface elements in HTML5? Because some browser vendor (maybe the one selling phones without Flash support) wants them. Why is there no support for RDFa in HTML5? Apparently no browser vendor wanted it. Is that the future?

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  • schedule compliance and keeping technical supports and resolving issues

    - by imays
    I am an entrepreneur of a small software developer company. The flagship product is developed by myself and my company grew up to 14 people. One of pride is that we've never have to be invested or loaned. The core development team is 5 people. 3 are seniors and 2 are juniors. After the first release, we've received many issues from our customers. Most of them are bug issues, customization needs, usage questions and upgrade requests. The issues from customers are incoming many times everyday, so it takes little time or much time of our developers. Because of our product is a software development kit(SDK) so most of questions can be answered only from our developers. And, for resolving bug issues, developers must be involved. Estimating time to resolve bug is hard. I fully understand it. However, our developers insist they cannot set the any due date of each project because they are busy doing technical supports and bug fixes by issues from customers everyday. Of course, they never do overwork. I suggested them an idea to divide the team into two parts: one for focusing on development by milestones, other for doing technical supports and bug fixes without setting due days. Then we could announce release plan officially. After the finish of release, two parts exchange the role for next milestone. However, they say they "NO, because it is impossible to share knowledge and design document fully." They still say they cannot set the release date and they request me to alter the due date flexibly. They does not fix the due date of each milestone. Fortunately, our company is not loaned and invested so we are not chocked. But I think it is bad idea to keep this situation. I know the story of ant and grasshopper. Our customers are tired of waiting forever of our release date. Companies consume limited time and money. If flexible due date without limit could be acceptable, could they accept flexible salary day? What is the root cause of our problem? All that I want is to fix and achieve precisely due date of each milestone without losing frequent technical supports. I think there must be solution for this situation. Please answer me. Thanks in advance. PS. Our tools and ways of project management are Trello, Mantis-like issue tracker, shared calendar software and scrum(collected cards into series of 'small and high completeness' projects).

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