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• The Path to Best-In-Class Service Business Performance

  - by Charles Knapp

  What would it matter to offer your customers best-in-class service and support experiences? According to a new study, best-in-class companies enjoy margins that are nearly double the average, retain almost all of their customers each year, deliver annual revenue growth that is six greater than average, and realize cost decreases rather than increases! What does it take to become best in class? Some of the keys are: Engage customers effectively and consistently across all channels Focus on mobility to improve reactive service performance Continue to transition from primarily reactive to proactive and predictive service performance Build the support structure for new services and service contracts Construct an engaged service delivery team Join the Aberdeen Group, Oracle, Infosys, and Hyundai Capital as we highlight the key stages in the service transformation journey and reveal how Best-in-Class organizations are equipping themselves to thrive in this new era of service. Please join us for "Service Excellence and the Path to Business Transformation" -- this Thursday, October 25, 8:00 AM PDT | 11:00 AM EDT | 3:00 PM GMT | 4:00 PM BST.

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• I need some help creating a non-binary tree (or some other data structure that will better solve my problem)

  - by EDO

  I have about ten lists of numbers and some strings. Each list has about <= 30K lines. Each line on a list has a distinct number. I need to build an efficient way of finding all the lines in each list that has the same 'control' number (or key for dB guys) and comparing what is in their string parts. I am writing this in Java. I have thought about using trees but my brain cells are about burnt now. I need some help.

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• The Best Ways For Link Building For New Websites

  Creating a website can be a very interesting and fun activity but you also need to build links so that you can make your website more successful. Building the links helps to make the website more visible and to have more traffic flow. One of the best ways to do this is to create easy and relevant keywords which can be easily remembered so that you can get new readers frequently and you can be able to earn money from the affiliate companies. You should also submit your articles to web directories as this can help you to get hundreds of backlinks which can be very good for your website.

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• What Design Pattern is separating transform converters

  - by RevMoon

  For converting a Java object model into XML I am using the following design: For different types of objects (e.g. primitive types, collections, null, etc.) I define each its own converter, which acts appropriate with respect to the given type. This way it can easily extended without adding code to a huge if-else-then construct. The converters are chosen by a method which tests whether the object is convertable at all and by using a priority ordering. The priority ordering is important so let's say a List is not converted by the POJO converter, even though it is convertable as such it would be more appropriate to use the collection converter. What design pattern is that? I can only think of a similarity to the command pattern.

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• Just wondering about "Do-It Yourself Apps" on the internet versus apps written by us developers

  - by user657514

  Hi, I have been doing Objective-C programming over the past few weeks, and I have learnt a lot. However, I see that there are other Web-companies offering services to consumers directly from their website that allow consumers to create their apps through a point and click and drag features without any code. Clearly they are more cost effective and fast than having a developer write an app. I was wondering if there are any advantages then of having a developer build an app for someone, other than the obvious advantage that its got a custom look and feel. Could someone please clarify, since Im new and would like to evaluate whether it is worthwhile spending time towards learning a whole new development environment when someone could just use a webservice to make an app for multiple platforms Thanks

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• How to create a large level game?

  - by Siddharth

  I want to know how to create a large game which has more than one level in it and those levels are loaded from the xml file. In my game I have many objects for each different level which I have to load when use click on it. At present for example my game contain 20 levels and now I was loading all the graphic object for all 20 levels. But the correct way was that only load graphic of that particular level only. So I don't know how to do that. So please explain this by providing game example. At present I was creating a class for each my game object image by extending sprite to it. I know it was not a suitable way so provide guidance on it. Basically I want to know how to create large games in andengine? Please help me about that because it will provide help to other community member also because andengine did not have proper documentation for learning developer about how to manage large game?

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• Domain Model and Querying

  - by Tyrsius

  I am new to DDD, having worked only in Transaction-Script apps with an anemic model, or just Big Balls of Mud, so please forgive any terminology I abuse. I am trying to understand the proper separation between the domain model and the repository. What is the proper way to construct a domain object that is coming from a database, assuming the (incredibly simplified) need to query for objects by status (returns enumerable), or by ID. Should a factory be building the objects, exposing methods for GetByStatus() and GetByID(), using a DIed repository? Should a repository be called directly, knowing how to build a domain model from the DTO? Should the domain model have a constructor for get by ID, using a DIed repoistory to load the initial state, using some other (?) method for the list? I am not really sure what the best way would be, and this question has an answer advocating each one (these are certainly mutuallu exclusive).

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• Miracles in your work

  - by MobileDev123

  Lot of things has been discussed that can be taken as negative things about programmers, Lets discussed about something good and unexpected happenings in your programmer life... Like: (after R&D of two days and a lot of disappointments ) You just spend an hour with your PM to explain that some feature having some problem and we are unable to release this module in today's beta... after a lot of arguments you are given an hour to make your app work without this module, you sit on your workstation to make a release and all of a sudden you found a silly problem behind that module..... (you solve it and prepare a desired build) did you face miracle (= sudden, positive surprises?) in your life?? what was your reaction in case you have come through such experience?? (N.B. I know my English is not that good and that's why I'm open to every linguistic mistakes needed to be corrected)

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• Is programming for me? It seems too rigid and unforgiving.

  - by AM

  This question is a follow-up to: Should I continue to pursue programming based on my experience? I am currently majoring in CS in college and was thinking along similar lines as the above question. I'm fine at math and logic, but I haven't yet found programming to be enjoyable. Although I like the idea of being able to build software, too much of it seems to consist of figuring out tiny details or dealing with annoying bugs. So far I've only done small school projects and the like. Does programming become more enjoyable once you have more experience? How can someone know if a career in it is for them?

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• External hard-drive is "clicking" when idle [closed]

  - by mirumir

  I'm struggling with a very annoying issue: My new hard-drive (Samsung Spinpoint M8 1TB (HN-M101MBB) was build in an USB 3.0 external case (Lian Li EX-10QR) and formatted with ext4. When this hard-drive is connected to my Notebook via USB 2.0 it "klicks", the LED flashs too, every second, but only when it's idle! It stays silent, when something is copying or reading from it. But when this drive was formatted with ext3 or fat, it always remained silent. This also happens with a Western Digital WD10JPVT Scorpio Blue, but the "klicks" are even louder! System: 12.04 64-bit with Gnome-Shell. Any ideas how to approach this issue?

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• How can redirect pages from old core PHP site to new Joomla site?

  - by pkachhia

  We have our old site into core PHP and we have developed it again into Joomla 1.5 last year( because of some limitations we have to build it into 1.5). Now the problem is the URL of sites changed as we have use SEO URLS on joomla. In between we have use .htaccess to redirect user from old URL to new like this Redirect /pages/oldpage.php http://www.mydomain.com/products/category/new_page.html Is this good practice to redirect user to new URL or not?(we have used same server). One more thing, We have used splash page on our site, and to set up it we have made some changes and because of it one of the important link is not working, and it is http://www.mydomail.com/index.php How can I get rid of it? I have used DirectoryIndex splash.html home.html index.php in .htaccess to open splash page first when someone open my site http://www.mydomain.com. Note: my website hosted on dedicated ubuntu server.

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• Examining ASP.NET's Membership, Roles, and Profile - Part 18

  Membership, in a nutshell, is a framework build into the .NET Framework that supports creating, authenticating, deleting, and modifying user account information. Each user account has a set of core properties: username, password, email, a security question and answer, whether or not the account has been approved, whether or not the user is locked out of the system, and so on. These user-specific properties are certainly helpful, but they're hardly exhaustive - it's not uncommon for an application to need to track additional user-specific properties. For example, an online messageboard site might want to also also associate a signature, homepage URL, and IM address with each user account.There are two ways to associate

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• Desktop GUI Client - Remote RDBMS communication

  - by magom001

  Sorry if I am asking a trivial question but I have been searching for a while without any luck. I need to design a system and I am looking for advice on the technology that should be used. The layout is very simple: it is a sales application with a centralized database and multiple clients. Each salesperson has GUI app installed on his/her laptop that should be able to connect to the database to retrieve data and upload data (i.e. register new orders). My question is the following: how should the communication between the client and the server be implemented? I doubt that connecting directly to the RDBMS is a good idea... Should I use web-services? XML-RPC? How to implement authentication and encode the data? Thanks for your advice!

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• Are there any conceptual drawbacks to building a web app with C++ and MySQL?

  - by jnthnclrk

  I've inherited a pretty interesting project where there is a good opportunity to take an existing piece of software and turn it into a SaaS web app. As the project is inherited, the code base/ framework is already defined as C++ and MySQL. The app itself is compiled and run as an EXE on Windows Server. The UI is web based and the app works as a kind of server. From what I do know of modern web apps, this is perhaps an unusual choice. These days, most people seem to opt for a PHP framework or Ruby on Rails. Certainly that is the impression I get from reading blogs on the subject. So, I'm very interested to know if a C++ EXE backed by MySQL is a solid foundation for a web app, or whether we should be looking to build in another way?

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• Google I/O 2012 - The Web Can Do That!?

  Google I/O 2012 - The Web Can Do That!? Eric Bidelman The web is changing so quickly that it's hard to keep up with what's new in the platform. HTML5's new capabilities allow developers to build a whole new suite of applications - things that were once impossible to do, are now a reality. This session will walk you down the bleeding edge of HTML5 for 2012 by focusing on in-depth techniques, which solve real world challenges. We'll cover media capture, file I/O, advanced usage of websockets, media streaming, device input, multimedia, and modern css design. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 361 37 ratings Time: 43:07 More in Science & Technology

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• WCF RIA Services - Hands On Lab

  At the keynote for the Silverlight 4 Launch alongside Scott Guthrie I demonstrated (minute 28 to minute 38) how to build a Silverlight 4 application using WCF RIA Services and the new Visual Studio 2010 tooling. The application I built is an online book store to rival the big boys OK, well, maybe not the big boys but you get the idea. As promised I am elaborating on the presentation and breaking down the steps to create the application here. I included the starter solution and the completed...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• CSC Enables IT Transformation for a Large Public Sector Health Agency with Middleware

  - by Tanu Sood

  CSC is a global leader in next-generation IT services and solutions. The company helps its clients achieve strong returns on their technology investments through its best-in-class industry solutions, domain expertise, and global scale. So, when CSC was tasked with an IT modernization project, the IT services leader relied on Oracle Fusion Middleware solutions to build a next-generation, service-oriented architecture environment to this large public-sector healthcare agency’s several thousand facilities. Catch this fantastic success story of how they enabled a secure, service-oriented architecture environment and a robust platform with interoperability and scalability that supports thousands of hospitals, and with the capacity to support 800,000 provider organizations and process millions of files during peak periods. Learn how Oracle Fusion Middleware can help your organization. 

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• Debugging random reboots

  - by M132

  I'm running Ubuntu 14.04 with 3.16.1 kernel compiled from source, and when I leave my PC running for a long time, it always reboots after about 4-8 days. Nothing is displayed on the screen, everything just freezes for about 3 seconds (and if there was any sound playing, it keeps repeating over and over), and then reboots. This issue also affects kernels compiled by Canonical's build bots. I already tried to debug it with: rsyslog kexec-tools netconsole kernel module None of them seem to be working however. Are there any better methods to check, what exactly fails here? If there's an issue with RAM for example, shouldn't kernel report this in dmesg, or cause a kernel panic?

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• How to install aircrack on Ubuntu 12.04

  - by user287903

  I have downloaded the tar.gz package from the site and then I have extracted using tar -zxvf command as mentioned over there. After that I used sudo apt-get install build-essential then I further installed libssl-dev. Then I changed directory to the aircrack folder. But when I type either sudo make or just make I am getting this same error. I don't know what to do. I have installed the file what they have asked in the error as well. Still the same error is shown. Okay I am not permitted to upload images. The error is : common.mak:85: *** Cannot find development files for any supported version of libnl. install either libnl1 or libnl3.. Stop.

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• VDC Research Webcast: Engineering Business Value in the IoT with Java 8

  - by tangelucci

  Date: Thursday, June 19, 2014 Time: 9:30 AM PDT, 12:30 PM EDT, 17:30 GMT The growth of the Internet of Things (IoT) opens up new service-driven opportunities, delivering increased efficiencies, better customer value, and improved quality of life. Realizing the full potential of the Internet of Things requires that we change how we view and build devices. These next-generation systems provide the core foundation of the services, rapidly transforming data to information to value. From healthcare to building control systems to vehicle telematic systems, the IoT focuses on how conneted devices can become more intelligent, enhance interoperability with other devices, systems and services, and drive timely decisions while delivering real business return for all. Join this webcast to learn about: Driving both revenue opportunities and operational efficiencies for the IoT value chain Leveraging Java to make devices more secure How Java can help overcome resource gaps around intelligent connected devices Suggestions on how to better manage fragmentation in embedded devices Register here: http://event.on24.com/r.htm?e=793757&s=1&k=4EA8426D0D31C60A2EDB139635FF75AB

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• Would I benefit changing from PHP to Node.js (in context)

  - by danneth

  The situation: We are about to roll out what is essentially a logging service. As we are rather PHP heavy, the current implementation use it. We will have about 200 computers (most on the same network) that will each send, via HTTP POST, around 5000 requests/day. With each request containing about 300 bytes of data. The receiving end is hosted at Amazon and is a very simple PHP form with some simple validation that puts everything in a database. Now, I've recently been introduced to Node.js and I'm curious as to if it would be a good fit for the backend here. Granted I could easily build something to test this. But since I haven't fully grasped the async-methology I would really like someone with experience to explain it to me.

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• Generic Handler vs Direct Reference

  - by JNF

  In a project where I'm working on the data access layer I'm trying to make a decision how to send data and objects to the next layer (and programmer). Is it better to tell him to reference my dll, OR should I build a generic handler and let him take the objects from there (i.e. json format) If I understand correctly, In case of 2. he would have to handle the objects on his own, whereas in case 1. he will have the entities I've built. Note: It is very probable that other people would need to take the same data, though, we're not up to that yet. Same question here - should I make it into a webservice, or have them access the handler?

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• wayfinder, paginator, or breadcrumb?

  - by LOTUSMS

  My question is fairly simple. I've heard one or two people call it a "wayfinder" and I personally call it "breadcrumb", then again "paginator" can also fit the bill. Bottom line is I can't seem to find what I need because I am not coming up with the right term. What I want is the following: I have a site with a multiple-pages form. I want my users to see the steps through the form. I searched for all three terms and nothing I can use has shown. I could build one from scratch but I am interested in what is out there. Someone may have done a better job than I will be doing. Any idea on what to call this and if you have a link I can check out, that will be bonus Thanks

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• CDI 1.1 Public Review and Feedback

  - by reza_rahman

  CDI 1.1 is humming along nicely and recently released it's public review draft. Although it's just a point release, CDI 1.1 actually has a lot in it. Some the changes include: The CDI class, which provides programmatic access to CDI facilities from outside a managed bean Ability to veto beans declaratively using @Vetoed Conversations in Servlet requests Application lifecycle events in Java EE Injection of Bean metadata into bean instances Programmatic access to a container provided Producer, InjectionTarget, AnnotatedType Ability to override attributes of a Bean via BeanAttributes Ability to process modules via ProcessModule Ability to wrap the InjectionPoint Honor WEB-INF/classes/META-INF/beans.xml to activate WEB-INF/classes in a bean archive Global ordering and enablement of interceptors and decorators Global selection of alternatives @New deprecated Clarify interceptors and decorators must be implemented using proxying Allow multiple annotated types per Java class Allow Extensions to specify the annotations that they are interested in The CDI 1.1 expert group has a number of open issues that they would like immediate feedback on. These include critical issues like bean visibility, startup events and restricting CDI scans. Read the details here and let your voice be heard!

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• C# to develop Android app

  - by opt

  I am learning C# and I'm wondering if there is the potential to develop an Android app that satisfy the need that I'm going to explain. I would basically need an app that, when launched retrieves some data from a webpage (i.e. realtime stock prices), trim the xml to find the data i need and store this value into a variable. Then some calculation is performed on this data and the result is sent via email. It is already possible to launch an app automatically based on some conditions (e.g. every 5 minutes) by using the software Tasker. It is actually also possible to retrieve the data from a webpage and save to a Tasker variable or to a txt file somewhere in the phone (or Dropbox/Box...). But I would like to do that directly via an app so that everything is done "internally" once the app is launched. If that's possible, how should I proceed? Is there any good reference I can use to address my need?

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