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• Resolution changes when using switch

  - by Edward D

  So, the "real" resolution of my monitor is 1024x768. That's what I'd use on my docked Windows laptop, and what I'd use on my Xubuntu desktop connected directly. When I connect a switch, to switch between the two, however, the ubuntu machine's resolution changes. Everything's still proportional, and it still thinks it's doing 1024x768, but the icons and fonts appear larger. Not 800x600 larger, but still big. When I used Xubuntu Precise, I created an xorg.conf file to set a resolution of 1280x1024 which made it look the way it does without the switch ... as a workaround. When I upgraded to Trusty, I lost this. I tried to re-create it, but doesn't seem to load my file. Ideally, I'd like to correct the original problem, but I'd settle for being able to up the resolution. I searched for a while, and tried to do it, but I'm giving up ... please help me out. Controller: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 04) Monitor: NEC MultiSync LCD 1850e http://www.necdisplay.com/documents/UserManuals/LCD1850E_manual.pdf OS: Xubuntu 14.04 Trusty /etc/X11/xorg.conf: # YOU CREATED THIS FILE # sudo leafpad /etc/X11/xorg.conf Section "Device" Identifier "Configured Video Device" EndSection Section "Monitor" Identifier "NEC LCD1850E" # I found Synchronization Range at: # http://www.necdisplay.com/documents/UserManuals/LCD1850E_manual.pdf HorizSync 31.0-82.0 VertRefresh 55.0-85.0 EndSection Section "Screen" Identifier "Default Screen" Monitor "NEC LCD1850E" Device "Configured Video Device" SubSection "Display" Depth 24 Modes "1280x1024" "1280x960" "1024x768" "800x600" "848x480" "640x480" EndSubSection EndSection

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• How do install Ubuntu from a USB stick?

  - by Sophia

  When I go to the boot menu on my computer and select USB stick, the screen goes black and there comes a flickering underline. Like I could write something. But I can't. Whatever I push, nothing happens. Except the PrintScrn/SysRq button. When I push it, mu computer beeps. I get no choose menu. Nothing. I found out the usb stick is in msdos format. So what format should I use and how can I format it? I am not a computer geek who knows everything. I'm just a beginner. And only 16 years old. I've got a new problem. The screen isn't black anymore. Now there comes an error message: SYSLINUX 4.04 CHS 20110518 Copyright (C) 1994-2011 H.Peter Anvin et al ERROR:No configurationfile found No DEFAULT or UI configuration directive found! boot: And when I write something: boot:example Could not find kernel image:example boot: Why does this fail all the time? ps. I'm using Ubuntu Oneiric 11.10.

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• SDL mouse wheel not picking up

  - by Chris

  Running Ubuntu 11.04, SDL 1.2 trying to pickup mouse wheel up/down movement with this (stripped down) code: int main( int argc, char **argv ) { SDL_MouseButtonEvent *mousebutton = NULL; while ( !done ) { if(mousebutton != NULL && mousebutton->button == SDL_BUTTON_LEFT) yrot += 0.75f; else if(mousebutton != NULL && mousebutton->button == SDL_BUTTON_RIGHT) yrot -= 0.75f; else if(mousebutton != NULL && mousebutton->button == SDL_BUTTON_WHEELUP){ xrot += 0.75f; }else if(mousebutton != NULL && mousebutton->button == SDL_BUTTON_WHEELDOWN){ xrot -= 0.75f; } while ( SDL_PollEvent( &event ) ) { switch( event.type ) { case SDL_MOUSEBUTTONDOWN: mousebutton = &event.button; break; case SDL_MOUSEBUTTONUP: mousebutton = NULL; break; default: break; } } } return 0; } strange thing is, scrolling with the mouse button does nothing, but if I hold down a mouse button or two and then move the mouse it hits the SDL_BUTTON_WHEEL code occasionally. This honestly reeks of a pointer issue, which would make sense since I've been spoiled with C# for the past couple years, but I am just not seeing it. How do i correctly find mouse scroll events in SDL?

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• Error loading operating system WinXP Pro

  - by Jakesan

  So im getting the error "Error loading operating system" when the computer tries to boot to a fresh install of WinXP Pro. To get to this point, I: Shrunk the only partition with Gparted to 33GB Copied the partition to the end of the 200GB drive Enlarged the first one to fill the space Formatted the first partition to NTFS Set the first partition to boot, tagged the latter to hidden, removed boot flag This was done all under Hiren's BootCD. Now this is where it goes down the drain. I installed XP Pro SP1a from its CD, and chose to quick format the partition. Now after the OS was installed, I can't start XP without using the default menu action from Hiren's BootCD. All I am greeted with is the "error loading operating system" message. I tried to use the XP recovery to fixboot, fixmbr and bootcfg /rebuild (dont remember if the command was like this, anyway the 3 suggested commands). This did nothing. What am I missing here?

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• How to switch to a generic kernel in a headless Ubuntu Server 12.04?

  - by chmike

  I just got a dedicated server with Ubuntu 12.04 installed with a custom compiled kernel. Since I would like to install VirtualBox and this custom kernel doesn't support dynamic module loading (for security) I need to change the kernel. I'm running some Ubuntu servers for years but never palyed with grub and a headless computer. When the command update-grub is run it shows the different kernel it finds. Here is what I see Generating grub.cfg ... Found linux image: /boot/bzImage-3.2.13-xxxx-grs-ipv6-64 Found linux image: /boot/vmlinuz-3.2.0-34-generic Found initrd image: /boot/initrd.img-3.2.0-34-generic No volume groups found done The first one is the active one as seen with uname -r. To me it looks like the second kernel is the one I should use. But I don't know how to configure grub2 to use it. The computer is also configured with a software RAID using mdadm I guess. Never used that before. I don't know if playing with the grub of changing kernel could brake this. What must I do to set the generic kernel as the default one so that I can get VirtualBox running.

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• Apache does not serve non-locally

  - by yodaj007

  I have a freshly installed instance of Fedora Core 16 inside VirtualBox using bridged networking. On it, as root I typed in: yum -y install httpd service httpd start ifconfig Inside the VM, I can open a web browser to 'localhost' and I get the Apache test page. It works. But in Windows (the machine hosting the VM), I point my browser to the IP address returned by ifconfig (192.168.2.122). The connection times out. I can go to a command prompt and ping the VM. Is there a firewall or something that comes with Fedora by default? Or is there something I need to change in a config file?

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• Barring connections if VPN is down.

  - by Majid

  I have a VPN account and use it for sensitive communication. However the VPN connection sometimes is dropped while my main connection to the internet is still alive. The pages I visit through VPN are on HTTP (not secure) and have javascript code which pings the host every minute or so on a timer. So it happens sometimes that the VPN connection is dropped and yet js sends a request to the server (with the cookies). How could I restrict connections so they only happen if the VPN is live? Edit - Some required details were missing OS: Windows XP SP2 Browser (mostly used): Google Chrome Firewall: Windows default Sites to filter: not all traffic but all in a list of sites like abc.com, xyz.com

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• IIS permissions issue pointing docroot to Samba share

  - by lalalalalalalambda

  I have an IIS project which is stored on a Samba shared, network mounted with the following line: X: \\my-samba-server\dev /user:freddie Connectivity is fine, can read/write files from X:. In IIS, I'm trying to set it as the Physical path via \\my-samba-server\dev\folder\to\my\files, which results in the following 500.19 error: Config Error | Cannot read configuration file due to insufficient permissions It is by default trying to use the Pass-through authentication. If I try to set this to connect as the specific user freddie, I receive: The specified user does not exist What is the correct way to connect to a path which has been setup as described above? *Samba man pages indicate version 3.6 is on the Debian host

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• How do I increase the open files limit for a non-root user?

  - by iCode

  This is happening on Ubuntu Release 12.04 (precise) 64-bit Kernel Linux 3.2.0-25-virtual I'm trying to increase the number of open files allowed for a user. This is for an my ecplise java application where the current limit of 1024 is not enough. According to the posts I've found so far, I should be able to put lines into /etc/security/limits.conf like this; soft nofile 4096 hard nofile 4096 to increase the number of open files allowed for all users. But, that's not working for me, and I think the problem is not related to that file. For all users, the default limit is 1024, regardless of what is in /etc/security/limits.conf (I have been rebooting after changing that file) $ ulimit -n 1024 Now, despite the entries in /etc/security/limits.conf I can't increase that; $ ulimit -n 2048 -bash: ulimit: open files: cannot modify limit: Operation not permitted The weird part is that I can change the limit downwards, but can't change it upwards - even to go back to a number which is below the original limit; $ ulimit -n 800 $ ulimit -n 800 $ ulimit -n 900 -bash: ulimit: open files: cannot modify limit: Operation not permitted As root, I can change that limit to whatever I want, up or down. It doesn't even seem to care about the supposedly system-wide limit in /proc/sys/fs/file-max # cat /proc/sys/fs/file-max 188897 # ulimit -n 188898 # ulimit -n 188898 So far, I haven't found any way to increase the open files limit for a non-root user, and I really don't want to be running my application as root. How should I properly do this? I have looked at all the posted and tried the given options but no luck!

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• Is it possible to add tcp autotuning to windows xp?

  - by Caspin

  I have a network application that needs to send messages at 60 times a second. The messages are usually 300-400 bytes, but can be as large as 1500. The default setting for SO_SNDBUF is too small and limits the number of message that can be sent if the network latency is anything greater then 100ms. The naive solution is to just bump the SO_SNDBUF size to to something large. However, depending on the latency and the packet size that could be anywhere from 64K to 8MB. One of Vista's new features is TCP autotuning. Autotuning monitors the tcp connection and dynamically adjust the buffer sizes to allow for optimal communication. I would like to use auto tuning on our windows xp machine so I don't need to guess what my buffers sizes should be. Is there a way to install either a microsoft or 3rd party tcp autotuner on windows xp?

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• Is it possible to add tcp autotuning to windows xp?

  - by Caspin

  I have a network application that needs to send messages at 60 times a second. The messages are usually 300-400 bytes, but can be as large as 1500. The default setting for SO_SNDBUF is too small and limits the number of message that can be sent if the network latency is anything greater then 100ms. The naive solution is to just bump the SO_SNDBUF size to to something large. However, depending on the latency and the packet size that could be anywhere from 64K to 8MB. One of Vista's new features is TCP autotuning. Autotuning monitors the tcp connection and dynamically adjust the buffer sizes to allow for optimal communication. I would like to use auto tuning on our windows xp machine so I don't need to guess what my buffers sizes should be. Is there a way to install either a microsoft or 3rd party tcp autotuner on windows xp?

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• Outlook 2010: using signatures stored on network

  - by Gregory MOUSSAT

  With Outlook before the 2010 version, it was possible to specify any path for the signatures. With Outlook 2010, the only way is to use those stored into C:\Documents and Setting\UserName\Local Settings\Application Datas\Microsoft\Signature\ I'd like to point the signatures to a network share. Allowing us to modify the signatures into the share, instead of login on every computers each time we are asked to modify them (and this is quite often because the signatures contain logos about current events). We currently use a script to copy the signatures from the share to the local disk when users login. Question: How to set Outlook 2010 to use signatures outside of the default signature folder ?

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• OS X Terminal ends session at opening : permission denied

  - by Jon

  I have an issue with Terminal on MacOS X 10.7.4. I know where it comes from, but I don't know how to solve it : Yesterday, I installed fish-shell as a shell replacement. Following the installation instructions, I ended typing the following command : chsh -s /usr/local/bin/fish I noticed I had to do a : sudo bash for it to work. Once done, I quit. Today, I try to run Terminal and I see te following message : Last login: Wed Jun 27 12:38:01 on ttys000 login: /usr/local/bin/fish: Permission denied [Opération terminée] (yes, I'm French, which explains my poor English). I cannot type any command since I have no access to the Terminal. I tried with iTerm2 but same issue. No command is set at launch in the default profile of Terminal/iTerm2 (well, in the UI). How can I take the power back ? Thank you.

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• Why values in my WCF data contract were suddenly wrong...

  - by mipsen

  A WCF Service I provided took a very simple data contract as parameter (containing one string and one int...) and had a very simple task to do. A .NET 3.5 client was created using the VS2008 feature "Add Service Reference". Everything worked as expected. Then a slight change came in: The client was expected to run on machines with .NET 2.0 only. So we set the Target  Framework to .NET 2.0, removed the references to System.ServiceModel, System.Runtime.Serialization and the ServiceReference and created a new Reference to the Service using the old "Add Web Reference" . A matter of 2 minutes.  When testing, the int value in the data contract arriving at the WCF Service suddenly was 0, instead of 38 as we expected. What happened? When generating an old  Web Reference on a WCF data contract an additional boolean field for each value-type field is created called [Fieldname]Specified (e.g. AgeSpecified) which defaults to "false". WCF inspects these boolean fields to determine if a value was provided for the value-type field. If the "Specified"-field is "false", WCF translates that to using the default-value of the value-type field. For int this is 0. So we had to insert  setting the "Specified"-field  for the int-value to "true" and everything was fine again. That was what we forgot after setting the Framework-version to 2.0...

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• Windows XP: Consequences of setting a password for an account

  - by sleske

  I do not quite understand how Windows (specifically Windows XP) handles accounts with/without passwords. As far as I can see, on a fresh Windows XP install I have one default account which has admin rights does not have a password will auto-login (without password prompt) when the computer boots What happens if I set a password for this account? Will it still auto-login? Or will it always prompt for the PW? And generally, what consequences does it have if I set a password? I noted that Scheduled Tasks apparently cannot run under an account w/o password (creating a scheduled task will prompt for the account PW). Is there anything that will not work with a password set? Why is it even possible to have accounts without a password? I have some Unix/Linux background, but the concepts appear a little different under Windows.

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• Questions to ask to ensure someone understands programming? (and iOS)

  - by Stephen J

  So, I've been tutoring my friend for 2 years. Most people learn programming on their own in 3-6 months, (sans algorithms). It's confusing 'cause he'll run anywhere I tell him to, understands how to read C and C++ honestly better than the average college student, and he'll modify and repeat anything I do... but for the love of god he doesn't move on to new things and he still has test anxiety. I've recently realized he's copied and toyed with existing, but not once gained an understanding of why. I was under the impression he was learning fast because he could write it, but when you say "Make a function that takes an NSString" and he says "How?" and I say "The same way you make ANY function that takes any parameter, NSString is just a type like int" and all I hear is "No, it's an NSString, it's a special thing." and we get into an arguing match 'cause I'm like "It's just a class like any other class, you've used them for months now" and blah... I've subconsciously avoided comprehension questions because of this. Anyway, if you have him copy a program and say "Just initialize it" "Where?" "I don't care, didLoad or initWithCoder or Awake from nib, anywhere it gets initialized" and "No, it has to be exactly where you had it!" "No it doesn't!" I'm sick of this, but he won't give up. So I'm done avoiding these yelling matches and becoming a sadist from now on. I would like some help in finding questions to ask him that force him to understand what he's doing. I'd like some help and any resources I can find. CQuestions looked like a good site, but now I need some iPhone stuff. For example: *What do properties do? How are they changed? How do you change the name of the getter? *Why are Booleans inefficent? What advantage does int have over a boolean and how does the bit-shift operator help? *What does Copy do to a string? *What's the difference between a view controller and a uiview? *Write a program from memory that displays blah on screen, and flashes each view one by one. From beginner up to intermediate, hobbyist with some algebra at most. I'm just looking for resources to work with. I left in backstory so you know to "twist" the questions so he doesn't know he's supposed to init a variable here or there, but has to figure it out, and learn why it goes "here" or that "anywhere is fine as long as it's". Sample programs, anything. I'm relatively open about this because, being a programmer, I seriously doubt he's the only one who has this issue. I'd like to know how others have overcome similar. What made things "click"? for you? Did you have a hard time finding answers on Google, and how did you learn a better way to find what you were looking for? (He's so exact, he'll search for how to write a checkers program with color X and Y inside a uiview, as his search string, instead of breaking it up into components, I need help with that too, and believe it is related). This type of problem has to remind one of us of someone they know. So, Exercises to force them to think? Ways we overcame this thing in the past? I greatly appreciate any help.

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• How do programers balance the upper or lower case style to name file or folder between work and life?

  - by sojyq

  I am a programmer from China. And I like to use English words to name my files and folders Whether it is for work or life. For example, suck as Movie, Work, QtProjects, Music and so on.And I keep the habit of initial the first letter for file name or folder name in Windows. But now I work on Ubuntu, and I found that all file name and folder name are lowercase in addition to the default folder such as Music, Movie and so on. And then I realize that in Linux world, most peoloe like to use all lowercase to name their files and folders for two reasons (1. Linux is Case sensitive. 2. It is fast for shell command.). And after work, when I switch from Linux to Windows, I confuse to use all lowercase or the first letter uppercase style to name my files in Windows. I'm caught in a dilemma. I think that all lowercase is more efficiency but the first letter uppercase is more readable. I thought for a long time and want to come up with a good answer to blance the two style name conversion. But I failed. I want to ask you that how you balance the uppercase or lowercase habbit in Windows, Mac, Linux between work and personal life style? Thank you very much! (My current solution is that when I am in Linux, I use all lowercase for files and folders, but when I am in Windows and Mac OS X, I couldn't find a good reason to convince me to use all lowercase ( I think in Windows and Mac OS X, the first letter uppercase style for me is more readable and beautiful).

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• DDDNorth2 Bradford, 13th October 2012 - Async Patterns presentation and source code

  - by Liam Westley

  Many thanks to Andy Westgarth and his team for organising a fantastic conference at the rather elegant Bradford University School of Management. Also, a big congratulations to all the delegates who gave up there free time to come and hear us speak and who were, in general, enthusiastic and asked some cracking questions to keep us speakers on our toes. For those who attended my Async my source code and presentation are now available on GitHub, https://github.com/westleyl/DDDNorth2-AsyncPatterns If you are new to Git then the easiest client to install is GitHub for Windows, a graphical UI for accessing GitHub. Personally, I also have TortoiseGit installed – the file explorer add-in that works in a familiar manner to TortoiseSVN. As I mentioned during the presentation I have not included the sample data, the music files, in the source code placed on GitHub but I have included instructions on how to download them from http://silents.bandcamp.com and place them in the correct folders. What I forgot to mention is that Windows Media Player by default does not play Ogg Vorbis and Flac music files, however you can download the codec installer for these, for free, from http://xiph.org/dshow. I am planning to break down this little project into a series of blog posts, with each pattern being a single blog post over several weeks. In these I will flesh out the background behind the pattern, the basic goal being achieved and how to monitor the progress of the sample data being processed. Basically, what I said during the presentation and is missing from the slides.

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• Bizarre SSH Problem - It won't even start

  - by thallium85

  I recently got Ubuntu 12.04 Precise, got it up and running with some MediaWiki software, static IP on the box and router and was able to access the main page even from a cell phone. Everything seemed great... Then I wanted to finally get rid of the monitor and keyboard and login remotely via SSH. I installed openssh-server, let everything point to port 22 for a test run and installed putty on my Windows XP machine. I got a connection refused. Went back and started checking the Ubuntu install itself... (I'm under root from this point on) $ sudo -s $ service ssh status ssh stop/waiting $ service ssh start ssh start/running, process 2212 $ service ssh status ssh stop/waiting Apparently ssh has stopped or is waiting for something.... $ ssh localhost ssh: connect to host localhost port 22: Connection refused I can't even connect to myself... I checked ufw (firewall) to see if port 22 is doing alright... $ sudo ufw status Status: active To Action From 22 ALLOW Anywhere 22/tcp ALLOW Anywhere 22 ALLOW Anywhere (v6) 22/tcp ALLOW Anywhere (v6) sshd_config shows only Port 22 Is ssh not using the right IP address at all? I just don't get what I did wrong here. When this is up and running I will def change the port number, but for now, I don't want to mess with the default install too much until a test run with putty is successful. Edit: Here are my sshd_config file and my ssh_config file. The command /usr/sbin/sshd -p 22 -D -d -e returns: /etc/ssh/sshd_config line 159: Subsystem 'sftp' already defined. Edit: @phoibus moving the sshd_config file and reinstalling did the trick! service ssh status the above command shows that ssh is now running and I am now able to log in from my windows xp computer remotely via putty. Thanks so much! I can now use my monitor for other things!

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• Spoofing domains - using one domain to look at another without frame redirect

  - by hfidgen

  In Plesk 9.2.2 does anyone know how the following can be achieved? I've got domain1.co.uk registered in plesk, but the domain has not been set up with any nameservers or A records, so it is unreachable from the web. However, I need to test it while we get the domain1.co.uk nameservers etc sorted over the next week or so. SO, i've got sparedomain.co.uk registered, with the nameservers and A records pointing to the server, and sure enough it displays the default plesk "theres no website here yet page" . bingo. Now, how can I set up sparedomain.co.uk on my plesk server, so it displays all the data held on the plesk account for domain1.co.uk? Frame forwarding doesnt work - because you get errors saying "domain1.co.uk cannot be found" in your browser - i need a server solution to spoof it all. Anyone got any ideas? Thanks!

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• Is giving read permissions on /etc/shadow to apache user a wise decision from security point of view?

  - by Czar

  I have to use PAM authentication for DAV SVN, but when everything is configured as specified in mod_auth_pam documentation, authentication does not work. After some research I realized, that for this to work, httpd should be running under root user (which I don't like and won't implement) or apache user (under which httpd is running by default) should have permissions to read /etc/shadow file. So there is a pair of questions connected to each other which I want to ask: Is giving this permition to apache user a wise decision from security point of view? If answer to the first question is "yes", what is the correct way to do so? For now I've done following: groupadd shadow usermod -G shadow apache chmod g+r /etc/shadow Another way I can come up with is using acl: setfacl -m u:apache:r /etc/shadow Note: OS is Fedora 14 x86_64 (kernel: 2.6.35.11) httpd v2.2.17 mod_auth_pam v1.1.1

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• Oracle 10g cannot see any data in tables

  - by MMRUSer

  Im getting this error in Oracle 10g log file 2010-11-12 16:07:41.838: [ OCROSD][3069777600]utgdv:2:ocr loc file cannot be opened 2010-11-12 16:07:41.865: [ OCROSD][3069777600]utopen:1: Couldnt find ocr,[ocrmirror] location in config file 2010-11-12 16:07:41.865: [ OCRRAW][3069777600]proprinit: Could not open raw device 2010-11-12 16:07:41.865: [ default][3069777600]a_init:7!: Backend init unsuccessful : [33] 2010-11-12 16:07:41.865: [ CSSCLNT][3069777600]clsssinit: error(33 ) in OCR initialization I was able to connect but can't generate table data form my client program. Plus it was working earlier. Im running on Redhat EL 5 Thanks.

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• How to install Ubuntu 12.04.1 in EFI mode with Encrypted LVM?

  - by g0lem

  I'm trying to properly install Ubuntu 12.04.1 LTS 64-bit PC (AMD64) with the alternate install CD ".iso" on a lenovo Thinkpad X220. Default Hard Disk (with a pre-installed version of Windows 7) has been replaced with a brand new SSD. The UEFI BIOS of the lenovo Thinkpad X220 is set to "UEFI Boot only" & "USB UEFI BIOS Support" is enabled (I'm using an external USB DVD reader to perform Ubuntu installation). The BIOS is a Phoenix SecureCore Tiano, BIOS version is 8DET56WW (1.26). The attempts below are made with the UEFI BIOS settings described above. Here's what I've tried so far: Boot on a live GParted CD Create a GPT partition table Create a FAT32 partition for UEFI System, set the partition to "EF00" type ("boot" flag) Leave remaining space unformated Boot on Ubuntu 12.04.1 LTS 64-bit PC (AMD64) with alternate CD: Perform the install with network updates enabled Use manual partitioning FAT32 partition created with GParted is used as "EFI System partition" Remaining space is set to be used as "Physical volume for LVM" Then "Configure encrypted volumes" using the previous "Physical volume for LVM" as the encrypted container, passphrase is setup. "Configure the Logical Volume Manager" creating a volume Group using the encrypted container /dev/mapper/sda2_crypt Creation of the Logical Volumes "Create logical volume", choosing the previously created volume Group Assign a mount point and file system to the Logical volumes : LV-root for / LV-var for /var LV-usr for /usr LV-usr-local for /usr/local LV-swap for swap LV-home for /home NOTE: /tmp would be in RAM only using TMPFS Bootloader step: neither my ESP partition (/dev/sda1, /dev/sda or MBR) seems to be the right place for GRUB, I get the following message (X suffix is for demonstration only): unable to install grub in /dev/sdaX Executing 'grub-install /dev/sdaX' failed This is a fatal error. Finish installation without the Bootloader & Reboot The system doesn't start, there's no EFI/GRUB menu at startup. What are the steps to perform a clean and working installation of Ubuntu 12.04.1 Precise Pangolin, 64bit version in U(EFI) mode using the encrypted LUKS + LVM scheme described above?

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• Get Fanatical About Your Followers

  - by Mike Stiles

  In the fourth of our series of discussions with Aberdeen’s Trip Kucera, we touch on what fans of your brand have come to expect in exchange for their fandom. Spotlight: Around the Oracle Social office, we live for football. So when we think of a true “fan” of a brand, something on the level of a football fan is what comes to mind. But are brands trying to invest fans on that same level? Trip: Yeah, if you’re a football fan, this is definitely your time of year. And if you’ve been to any NFL games recently, especially if you hadn’t been for a few years previously, you may have noticed that from the cup holders to in-stadium Wi-Fi, there’s an increasing emphasis being placed on “fan-focused” accommodations. That’s what they’re known as in the stadium business. Spotlight: How are brands doing in that fan-focused arena? Trip: Remember fan is short for “fanatical.” Brands can definitely learn from the way teams have become fanatical about their fans, or in the social media world, their followers. Many companies consider a segment of their addressable social audience as true fans; I’ve even heard the term “super-fans” used. So just as fans know and can tell you nearly everything about their favorite team, our research shows that there’s a lot value from getting to know your social audience—your followers—at a deeper level. Spotlight: So did your research show there’s a lot to be gained by making fandom a two-way street? Trip: Aberdeen’s new social relationship management research suggests that companies should develop capabilities to better analyze their social audience at a more granular level. Countless “ripped from the headlines” examples, from “United Breaks Guitars” to the most recent British Airways social fiasco we talked about a few weeks ago show how social can magnify the impact of a single customer voice. Spotlight: So how do the companies who are executing social most successfully do that? Trip: Leaders, which are the top-performing companies in Aberdeen’s study, are showing the value of identifying and categorizing your social audience. You should certainly treat every customer as if they have 10,000 followers, because they just might, but you can also proactively engage with high-value customer and high-value influencers. Getting back to the football analogy, it’s like how teams strive to give every guest a great experience, but they really roll out the red carpet for those season ticket and luxury box holders. Spotlight: I’m not allowed in luxury boxes, so you’ll have to tell me what that’s like. But what is the brand equivalent of rolling out the red carpet? Trip: Leaders are nearly three times more likely than Followers to have a process in place that identifies key social influencers for engagement, and more than twice as likely to identify customer advocates for social outreach. This is the kind of knowledge that gives companies the ability to better target social messaging and promotions like we talked about in our last discussion, as well as a basis for understanding how to measure the impact of their social media programs. I’ll give you an example. I hosted an event at one of my favorite restaurants recently. I had mentioned them in a Tweet several weeks before the event, and on the day of the event, they Tweeted out that they were looking forward to seeing me that evening for the event. It’s a small thing, but it had a big impact and I’d certainly go back as a result. Spotlight: So what specifically can brands use and look at to determine where their potential super-fans are? Trip: Social graph analysis, which looks at both the demographic/psychographic trends as well as the behavioral connections, can surface important brand value. Aberdeen’s PR and Brand Management research indicated that top-performing companies are more than three times more likely than Followers to both determine demographic trends through social listening (44% vs. 13%), and to identify meaningful customer segments through social (44% vs. 12%). This kind of brand-level insight can complement and enrich traditional market research. But perhaps even more importantly, it can serve as an early warning system for customer experience failures. @mikestilesPhoto: freedigitalphotos.net

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• No Internet access while being connected to VPN using Cisco VPN Client 5.

  - by szeldon

  Hi, I have an access to corporate VPN using Cisco VPN Client 5.0.00:0340, but when I'm connected to it, I don't have an Internet access. I'm using Windows XP SP3. As it was suggested here http://forums.speedguide.net/showthread.php?t=209167 , I tried to enable "Allow local LAN Access" but it doesn't work. I also tried a second solution - deleting entry using "route" command, but it didn't help. I used "route delete 192.168.100.222". It's a third day of my attempts to solve this issue and I don't have an idea what else to do. I'm not very experienced in VPN stuff, but I know something about networking. Basing on my knowledge, I think that it's theoretically possible to achieve Internet access using my local network and only corporate stuff to be routed using VPN connection. I think that theoretically this should look like this: every IP being inside by corporation - VPN interface IP every other IP - my ethernet interface I've tried many possibilities of how to change those routes, but neither of them work. I'd really appreciate any help. My route configuration before connecting to VPN: =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x2 ...00 c0 a8 de 79 01 ...... Atheros AR5006EG Wireless Network Adapter - Teefer2 Miniport 0x10005 ...02 00 4c 4f 4f 50 ...... Microsoft Loopback Card 0x160003 ...00 17 42 31 0e 16 ...... Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller - Teefer2 Miniport =========================================================================== =========================================================================== Active routes: Network Destination Netmask Gateway Interface Metrics 0.0.0.0 0.0.0.0 192.168.101.254 192.168.100.222 10 10.0.0.0 255.255.255.0 10.0.0.10 10.0.0.10 30 10.0.0.10 255.255.255.255 127.0.0.1 127.0.0.1 30 10.255.255.255 255.255.255.255 10.0.0.10 10.0.0.10 30 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 192.168.100.0 255.255.254.0 192.168.100.222 192.168.100.222 1 192.168.100.222 255.255.255.255 127.0.0.1 127.0.0.1 1 192.168.100.255 255.255.255.255 192.168.100.222 192.168.100.222 1 224.0.0.0 240.0.0.0 10.0.0.10 10.0.0.10 3 224.0.0.0 240.0.0.0 192.168.100.222 192.168.100.222 1 255.255.255.255 255.255.255.255 10.0.0.10 10.0.0.10 1 255.255.255.255 255.255.255.255 192.168.100.222 192.168.100.222 1 255.255.255.255 255.255.255.255 192.168.100.222 2 1 Default gateway: 192.168.101.254. =========================================================================== My route configuration after connection to VPN: =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x2 ...00 c0 a8 de 79 01 ...... Atheros AR5006EG Wireless Network Adapter - Teefer2 Miniport 0x10005 ...02 00 4c 4f 4f 50 ...... Microsoft Loopback Card 0x160003 ...00 17 42 31 0e 16 ...... Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller - Teefer2 Miniport 0x170006 ...00 05 9a 3c 78 00 ...... Cisco Systems VPN Adapter - Teefer2 Miniport =========================================================================== =========================================================================== Active routes: Network Destination Netmask Gateway Interface Metrics 0.0.0.0 0.0.0.0 10.251.6.1 10.251.6.51 1 10.0.0.0 255.255.255.0 10.0.0.10 10.0.0.10 30 10.0.0.0 255.255.255.0 10.251.6.1 10.251.6.51 10 10.0.0.10 255.255.255.255 127.0.0.1 127.0.0.1 30 10.1.150.10 255.255.255.255 192.168.101.254 192.168.100.222 1 10.251.6.0 255.255.255.0 10.251.6.51 10.251.6.51 20 10.251.6.51 255.255.255.255 127.0.0.1 127.0.0.1 20 10.255.255.255 255.255.255.255 10.0.0.10 10.0.0.10 30 10.255.255.255 255.255.255.255 10.251.6.51 10.251.6.51 20 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 192.168.100.0 255.255.254.0 192.168.100.222 192.168.100.222 10 192.168.100.0 255.255.254.0 10.251.6.1 10.251.6.51 10 192.168.100.222 255.255.255.255 127.0.0.1 127.0.0.1 10 192.168.100.255 255.255.255.255 192.168.100.222 192.168.100.222 10 213.158.197.124 255.255.255.255 192.168.101.254 192.168.100.222 1 224.0.0.0 240.0.0.0 10.0.0.10 10.0.0.10 30 224.0.0.0 240.0.0.0 10.251.6.51 10.251.6.51 20 224.0.0.0 240.0.0.0 192.168.100.222 192.168.100.222 10 255.255.255.255 255.255.255.255 10.0.0.10 10.0.0.10 1 255.255.255.255 255.255.255.255 10.251.6.51 10.251.6.51 1 255.255.255.255 255.255.255.255 192.168.100.222 192.168.100.222 1 255.255.255.255 255.255.255.255 192.168.100.222 2 1 Default gateway: 10.251.6.1. ===========================================================================

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