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  • Is OOP based on any branch of mathematics?

    - by ektrules
    I know relational databases are based on set-theory, functional programming is based on lambda calculus, logic programming is based on logic (of course :)), and now that I think of it; I'm not sure if imperative and generic programming is based on any particular branch of mathematics either.

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  • OnTaskFailed event handler in SSIS

    - by Jason M
    If I use OnError event handler in my SSIS package, there are variables System::ErrorCode and System::ErrorDescription from which I can get the error information if any things fails while execution. But I cant the find the same for OnTaskFailed event handler, i.e. How to get the ErrorCode and ErrorDescription from the OnTaskFailed event handler when any things fails while execution in case we want to only implement OnTaskFailed event handler for our package?

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  • Issue in CheckedChanged event

    - by Gaddigesh
    I have a check box and I have subscribed for the CheckedChanged event. The handler does some operations in there. I check and uncheck the checkbox programmatically (ex: chkbx_Name.Checked = true), and the CheckedChanged event gets fired. I want this event to be fired only when I manually check or uncheck it. Is there any way to avoid firing of this event when i check/uncheck it programmatically?

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  • I try to hook a character from javascript keydown event

    - by user523978
    I would like to hook a character typed in an input text field and type '1' in the field in case 'a' was pressed. Here is the code: <html> function translate_code(charCode) { switch (charCode) { case 65: // return '1' ; case 97: return '9'; } } function noEnglish(event) { if (event.charCode) { var charCode = event.charCode; } else { var charCode = event.keyCode; } if (65

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  • Error exposing event througt interface

    - by carlos
    I have this interface Interface IProDataSource Delegate Sub DstartingHandler(ByVal sender As Object, ByVal e As EventArgs) Event starting_Sinc As DstartingHandler End Interface Trying to use the intarce like this Public Class DataSource : Implements IProDataSource Public Event starting_Sinc As DstartingHandler Implements IProDataSource.starting_Sinc Public Delegate Sub DstartingHandler(ByVal sender As Object, ByVal e As EventArgs) End Class Gives me the next error Event 'starting_Sinc' cannot implement event 'starting_Sinc' on interface 'IProDataSource' because their delegate types 'DstartingHandler' and 'IProDataSource.DstartingHandler' do not match.

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  • Assessing Relative Maintainability

    - by João Bragança
    We (a contractor, actually) are implementing an off the shelf system to replace a legacy homegrown system for the core domain of the company (designing widgets). Unfortunately both systems will have to run concurrently for some time, as the product just isn't ready yet. Also, the decision was made to only migrate some of the widgets from the legacy system, based on date of last sale activity. Later on a new requirement came down: certain people in the company, most of them outside of the widget development context, want to search all widgets. The search results screen has 3 pieces of data: a GUID, a human readable id that is searchable, and a brief description (may need to be searchable in the future). In the widget details, there will be multiple screens. These screens align very well along SOA / bounded context lines - a screen for marketing data, a screen for sales history, etc. UML ahead! I am probably using the wrong kind of arrows here so please forgive me. The current solution - which is not in production yet - is something like the following: Both systems will be queried and the controller will merge the results. The new system has its own proprietary query language (we've alleviated this a bit with a LINQ provider). It also puts a lot of data on the wire. 15 search results typically run about 60k of unintelligible SOAP-wrapped xml. So I would prefer to avoid querying this system directly. These two systems publish events to help us integrate with other systems, mainly an ERP system. One of these events contains all the data necessary for the search screen. I proposed the following alternative: However I am being told that 'adding another database' will create more maintenance down the road. However, I believe this to be false, as I had to add a relatively simple feature that took several hours longer than anticipated because of this merging code. I want to get a feel for which system is more maintainable in the long run. I personally have not had the burden of maintaining any large system. I want something more than my gut. Specifically I'd like to know if having more, specialized physical databases is more or less maintainable than having less larger physical databases.

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  • android multitouch problem

    - by Max
    Im aware that there a a couple of posts on this matter, but Ive tried all of them and none of them gets rid of my problem. Im starting to get close to the end of my game so I bought a cabel to try it on a real phone, and as I expected my multitouch dosnt work. I use 2 joysticks, one to move my character and one to change his direction so he can shoot while walking backwards etc. my local variable: public void update(MotionEvent event) { if (event == null && lastEvent == null) { return; } else if (event == null && lastEvent != null) { event = lastEvent; } else { lastEvent = event; } int index = event.getActionIndex(); int pointerId = event.getPointerId(index); statement for left Joystick: if (pointerId == 0 && event.getAction() == MotionEvent.ACTION_DOWN && (int) event.getX() > steeringxMesh - 50 && (int) event.getX() < steeringxMesh + 50 && (int) event.getY() > yMesh - 50 && (int) event.getY() < yMesh + 50) { dragging = true; } else if (event.getAction() == MotionEvent.ACTION_UP) { dragging = false; } if (dragging) { //code for moving my character statement for my right joystick: if (pointerId == 1 && event.getAction() == MotionEvent.ACTION_DOWN && (int) event.getX() > shootingxMesh - 50 && (int) event.getX() < shootingxMesh + 50 && (int) event.getY() > yMesh - 50 && (int) event.getY() < yMesh + 50) { shooting = true; } else if (event.getAction() == MotionEvent.ACTION_UP) { shooting = false; } if (shooting) { // code for aiming } This class is my main-Views onTouchListener and is called in a update-method that gets called in my game-loop, so its called every frame. Im really at a loss here, I've done a couple of tutorials and Ive tried all relevant solutions to similar posts. Can post entire Class if necessary but I think this is all the relevant code. Just hope someone can make some sence out of this.

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  • How much traffic a linux-based shaper would be able to chew

    - by facha
    Hi, everyone I have a linux based traffic shaper (iptables + tc htb policy). It works in bridge mode. Shapes traffic based on IPs and ports (there are about 100 rules in the "mangle" chain of iptables). Right now its throughoutput is about 100 mb/s (I don't remember pps, there are about 800 users in the network). Just was wondering - when I will hit the limit. How much traffic could a linux-based shaper possibly get throuhg it. If you have one under heavy load, please could you write what machine you use and what load there is. Or if you have any other info about the subj, please write as well. Thanks in advance.

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  • Self-hosted browser-based remote desktop script?

    - by rlsaj
    I need a self-hosted browser based remote desktop script that will connect me from any PC to my work PC. I need to either host this script within my own dedicated hosting or on my work PC. The PC that I need to remote into is always the one PC (Win7) and the IP never changes, and I have access to the Router/Firewall within. I have tried many remote desktop services and applications - LogMeIn, Team Viewer, (Ultra/Tight) VNC, GoToMyPC and iTeleport Connect and even Windows Remote Desktop - and the web services (or ports) are blocked at whatever free wi-fi/hotel/coffee shop I am at. Note that I will need to be able to access this from any PC, so I won't be able to install any applications (or use any portable software) - hence my thinking that it will need to be browser based on a standard (not blocked) port. If I can set up a web based remote desktop application - really a homebrew LogMeIn - then I should solve my problem. What is the best option here?

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  • Web based interface for open SSL client certificates

    - by Felix
    Hi there! We are currently developing a apache2-based web application and want to invite some beta testers to give it a try. To be on the safe side, access should be provided by individual browser certificates (.p12) which are issued using a (fake) CA. Our users should be passing a complete register/login process and some of them will be granted administrative privileges within the application. That's why a preceding simple web-based authentication won't be sufficient. Atm, I am using a serverside shellscript to generate the certificates each time. Do you know about a small, web-based tool to simplify the process of generating / revoking those certificates? Maybe an overview of the CA's index.txt plus the option to revoke a cert and a link to download them directly?

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  • CLI-Based monitoring tool for KVM

    - by Pinnacle
    I am developing a scheduler for running VMs on KVM. The scheduling has over-commitment of resources like memory and CPU. For this, I need a CLI-based monitoring tool that keeps me giving information about the resource usage of each VM, because it might be the case that due to over-provisioning of resources, VMs on a particular host are running very slowly depending on the benchmarks/programs each VM is running, and then I need to migrate a VM to another host and so on. I looked into libvirt-based tools like collects, MUNIN, Nagios-vert, etc.( http://libvirt.org/apps.html#monitoring ) I also looked into Ubuntu utility perf-kvm ( http://manpages.ubuntu.com/manpages/maverick/man1/perf-kvm.1.html ) I want to ask which CLI-based would be recommended by the community so that I can make a automated scheduler that takes care of the above situation.

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  • Looking for WYSIWYG tool to create and edit HTML5 based presentations (slides)

    - by peterp
    There are a lot of different implementations for HTML5 based slide presentations out there, like Google Slides or S5. But all that I have seen so far, seem to need a person being able to (and willing to) read and write HTML-Code. My company still uses Powerpoint, but some people are quite unhappy about its limitedness, e.g. the lack of possibilites to embed animation (other than just appear/disappear) without using flash. I'd love to suggest a state-of-the-art solution based on HTML5, but I don't even need to think about suggesting a solution where the project people need a techie to add or edit the content of a slide. I am not looking for an editor for non-technies to create complex HTML5/javascript based animations, of course, those should be done by a developer... basically non-technies should be capable of doing the stuff they are doing in powerpoint now. Thanks in advance for your suggestions, Peter

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  • Dos-based printing from NT to unix/linux.

    - by SHW
    I need help for the below mentioned scenario: A Dot-matrix printer is physically connected to the Linux machine ( e.g. Ubuntu-10.04 , it can be any unix/linux flavour) From this linux machine, when I take a RDP to the Windows NT-4.0 TS, I run the DOS-based application. Now I want to print few pages from this DOS-based application to the Ubuntu's printer, When I am in RDP-Session. When I followed the samba-printing documentation, I am able to print from GUI-based apps like Notepad, MS WORD and so forth; but not able to print from the command prompt of Windows. Any idea how to do this ? [ WINDOWS MACHINE IS STRICTLY NT-4.0 2000 TS ]

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  • Mysterious xyz.event files appearing

    - by Pekka
    I am getting mysterious .event files - always empty, created by me a few weeks ago - in several local project directories. They are all Subversion checkouts. They are always named after the directory they reside in, so a directory named pagination will contain a pagination.event file. Does anybody know what this is? Possibly important information: I am working on a Windows 7 Workstation I use NuSphere's PHP IDE (no updates recently) I use TortoiseSVN for version control I set up a Windows 7 backup job recently that ran once, I can' remember when exactly. The event files seem to turn up only in repositories There is no external access to those repositories

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  • mod_proxy Fowarding Based on Request Host Header

    - by zigzagip
    Lets say I have 3 URLs and they all point to the same reverse proxy. I would like to have the requests being forwarded to the web servers behind the proxy based on the host header: webfront1.example.com > reverseproxy.example.com > backend1.example.com webfront2.example.com > reverseproxy.example.com > backend2.example.com webfront3.example.com > reverseproxy.example.com > backend3.example.com Based on what I have read, I can configure reverseproxy.example.com/webfront1 > backend1.example.com, reverseproxy.example.com/webfront2 > backend2.example.com, etc. I am wondering if proxy based on host header is even possible or if I used the wrong approach entirely.

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  • How to enable a Web portal-based enterprise platform on different domains and hosts without customization

    - by S.Jalali
    I work at Coscend, a cloud and communications software product company. We have built a Web portal-based collaboration platform that we would like to host on five different Windows- and Linux-based servers in different hosting environments that run Web servers. Each of these Windows and Linux servers have a different host name and domain name (and IP address). Out team would appreciate your guidance on: (1) Is there a way to implement this Web portal-based platform on these Linux servers without customizing the host name, domain name and IP address for each individual instance? (2) Is there a way to create some variables using JavaScript for host name and domain name and call them from the different implementations? (3) Can these JavaScript modules be made portable and re-usable object modules for different environments and instances? The portal is written in JavaScript that is embedded in HTML5 and padded with CSS3. Other technologies include Flash, Flex. Databases used are PostgreSQL and MySQL.

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  • Nagios state transition and event handler issue

    - by Dattatray
    We are using Nagios to check duplicate processes. define service { use local-service host_name xxx service_description xxx Duplicate Processes check_interval 1 max_check_attempts 1 contact_groups admins event_handler restart-dependent-processes check_command check_procs_duplicate!2!3!2!2!2 } check_procs_duplicate checks if there are any duplicate processes and returns the state - e.g. CRITICAL. The event handler kills the duplicate processes and it's dependent processes and starts one instance of the process and dependent process. At the end of this again Nagios checks if there are any duplicate processes and sets the state accordingly - OK/WARNING/CRITICAL. The event handler takes more time to start the processes and during this time if someone manually starts the process, the state will remain in CRITICAL itself. During the next interval, Nagios will again check for duplicate processes and it will find it again CRITICAL. The event handler will not get executed now, as the previos and current both the states are CRITICAL. Any pointers about how to fix this issue?

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  • MSDN "pseudoframe"

    - by bobobobo
    So, I'm trying to replicate MSDN "pseudoframes" here. Their pages are laid out like they're using an old-school frameset, but inspecting their elements with firebug reveals they've done this with purely div's. Here's my attempt at it. Its not perfect though, it only works in Chrome and Firefox, it has this weird highlight select behavior that I don't like, any takers? <!doctype html> <html> <head> <title>msdn "pseudoframe"</title> <style> body { background-color: #aaa; margin: 0; padding: 0; } div#pseudoframe, div#main { border: solid 1px black; background-color: #fff; } div#pseudoframe { position: absolute; left: 0; width: 180px; height: 100%; overflow-x: auto; overflow-y: none; } div#sizeMod { background-color: #a0a; position: absolute; left: 220px; height: 100%; cursor: e-resize; } div#main { font-weight: bold; font-size: 2em; padding: 24px; margin-left: 224px; } </style> <script type="text/javascript"> function initialize() { // get the pseudoframe and attach an event to the mouse flyover. var pf = document.getElementById('pseudoframe'); var main = document.getElementById('main'); var resize = document.getElementById( 'sizeMod' ); pf['onmouseover'] = function( event ) { event = event || window.event; var el = event.srcElement || event.target ; // are we within 5 px of the border? if we are, // change the mouse cursor to resize. }; pf['onscroll'] = function( event ) { event = event || window.event; var el = event.srcElement || event.target ; var sizeMod = document.getElementById( 'sizeMod' ); //alert( el.scrollLeft ); sizeMod.style.right = '-' + (el.scrollLeft) + 'px'; //alert( sizeMod.style.right ); // are we within 5 px of the border? if we are, // change the mouse cursor to resize. }; resize['onmousedown'] = function( event ) { event = event || window.event; var el = event.srcElement || event.target ; window.lockResize = true; }; window['onmouseup'] = function( event ) { event = event || window.event; var el = event.srcElement || event.target ; window.lockResize = false; //release on any mouse up event //alert('unlocked'); }; window['onmousemove'] = function( event ) { event = event || window.event; var el = event.srcElement || event.target ; if( window.lockResize == true ) { // resize. get client x and y. var x = event.clientX; var y = event.clientY; pf.style.width = x + 'px'; resize.style.left = x + 'px'; main.style.marginLeft = x + 'px'; //alert( pf.style.width ); event.stopPropagation(); event.preventDefault(); return false; } }; } </script> </head> <body onload=" initialize(); "> <div id="pseudoframe"> <ul> <li>Code</li> <li>MICROSOFT CODE <ul> <li>WINDOWS XP SOURCE</li> <li>WINDOWS VISTA SOURCE</li> <li>WINDOWS 7 SOURCE</li> <li>WINDOWS 8 SOURCE</li> </ul> </li> <li>DOWNLOAD ALL MICROSOFT CODE EVER WRITTEN</li> <li>DOWNLOAD ALL MAC OS CODE EVER WRITTEN</li> <li>DOWNLOAD ALL AMIGA GAME CONSOLE CODE</li> <li>DOWNLOAD ALL CODE EVER WRITTEN PERIOD</li> </ul> </div> <div id="sizeMod">&nbsp;&nbsp;</div> <div id="main"> lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe lorem ipsum microsoft pseudoframe </div> </body> </html>

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  • 11??OTN????????

    - by OTN-J Master
    11??OTN???????????????????????????????????????????????????????????????????????????????????????URL?????????????????https://blogs.oracle.com/otnjp/category/Event ????????????? [11/14(?)??]  WebLogic Server??????????? & ???????????????? [11/21(?)??] Oracle Database Appliance ???????? [11/22(?)??] ?30? WebLogic Server???? 11?20?????DBA & Developer Day 2012?????????????????????????????????OTN???????????????????????????????????????????????????OTN???????????????????????????????>>??????????????????(oracle.com???)??????????????? [11/ 9(?)??]  JavaOne 2012 San Francisco ???  (??Java????????) [11/10(?)??] JJUG ???????????????? 2012 Fall (??Java????????)[11/28(?)??] 90?????!Oracle Database??????????????? (????????) JavaOne 2012 San Francisco ??? (??Java????????) ???: 11?9?(?)13:00~19:00???: ??(???·???????) ???: ???2012?9?30???10?4?????????????????JavaOne 2012?????????JavaOne?????????????????????????????????!>> ??????????? ?????? JJUG ???????????????? 2012 Fall (??Java????????)???: 11?10?(?) 10:00~19:15???: ??(??:???????) ???: ??Java??????????????????????????? 2012 Fall(??:JJUG CCC 2012 Fall)?????????Java????????????????????????????????????????????CCC?????????????????????????????????????????????! >>??·???????? ?????? ?93? ????! ???????? -WebLogic Server??????????? & ???????????????? ???: 11?14?(?)18:30 ~20:30???: ??(?????? ????????????) ???: 18?????????????????????! ????????????????????????????!???????????WebLogic Server ??????????????????Java???????????????WebLogic Server?JRockit????????????????????????????????????????????????????????????????????????????????WebLogic Server????????????????????????????????2???????????????WebLogic Server???????????????????????????????????????JDBC?????????????WebLogic Server??????????????????????????????????????????????????????????????????????????????????????????????????????????????????iPad??????????????????????????????????WebLogic Server???Oracle JDeveloper????? ?Oracle Application Development Framework (ADF)????????? ?WebCenter Framework ????????????????????????????????????????????????????????????????????Java EE??????WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????????Java EE6???????????? >> ??·???????? ??????  Oracle Database Appliance ???????? ???: 11?21?(?)15:30 ~ 17:00???: ??(?????????? ?? 13F???????) ???:??????????????????????????????????·?????Oracle Database Appliance??????????????????????????????????????????????????????????????????·?????Oracle Database Appliance ?????????????????????? >>??????????? ?????? ?30? WebLogic Server??? ???: 11?22?(?)18:30~20:40???: ??(????????????) ???:?????WebLogic Server?????:??????JSF2.0????2???????????????WebLogic Server????????????????2?????????????????????·???????????????????? WebLogic Server???????????????????????????????WebLogic Server????????????????TIPS?????????WebLogic Server???????????????????????????JSF2.0???????Java EE 6?????JSF2.0???????????????JSF2.0????????????????JSF2.0????????RIA(??????????????????)????????????????JSF2.0??????Java EE 6?????????Web???????????????????????????????????????????????????WebLogic Server????????????????????????????????????WebLogic Server????????????WebLogic Server?????????????????????????????????????!>>??????????? ?????? 90?????!Oracle Database??????????????? [????????] ???: 11?28?(?) 19:00~20:30???: ??(??????????) ???:Oracle Database????????·?????????????????????Oracle Database??????/????????????????- ???????????????????????????????????? ?????- ???????????????????Oracle Database???????? ?????????????¦???????????¦???????????¦???????????(NetCA, Net Manager)¦???????¦Oracle?????????¦??????????????>> ??·???????? ??????

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  • Remote Desktop failed logon event 4625 not logging correctly on 2008 Terminal Services server

    - by Zone12
    When I use the new remote desktop with ssl and try to log on with bad credentials it logs a 4625 event as expected. The problem is, it doesn't log the ip address, so I can't block malicious logons in our firewall. The event looks like this: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{00000000-0000-0000-0000-000000000000}" /> <EventID>4625</EventID> <Version>0</Version> <Level>0</Level> <Task>12544</Task> <Opcode>0</Opcode> <Keywords>0x8010000000000000</Keywords> <TimeCreated SystemTime="2012-04-13T06:52:36.499113600Z" /> <EventRecordID>467553</EventRecordID> <Correlation /> <Execution ProcessID="544" ThreadID="596" /> <Channel>Security</Channel> <Computer>ontheinternet</Computer> <Security /> </System> <EventData> <Data Name="SubjectUserSid">S-1-0-0</Data> <Data Name="SubjectUserName">-</Data> <Data Name="SubjectDomainName">-</Data> <Data Name="SubjectLogonId">0x0</Data> <Data Name="TargetUserSid">S-1-0-0</Data> <Data Name="TargetUserName">notauser</Data> <Data Name="TargetDomainName">MYSERVER-PC</Data> <Data Name="Status">0xc000006d</Data> <Data Name="FailureReason">%%2313</Data> <Data Name="SubStatus">0xc0000064</Data> <Data Name="LogonType">3</Data> <Data Name="LogonProcessName">NtLmSsp</Data> <Data Name="AuthenticationPackageName">NTLM</Data> <Data Name="WorkstationName">MYSERVER-PC</Data> <Data Name="TransmittedServices">-</Data> <Data Name="LmPackageName">-</Data> <Data Name="KeyLength">0</Data> <Data Name="ProcessId">0x0</Data> <Data Name="ProcessName">-</Data> <Data Name="IpAddress">-</Data> <Data Name="IpPort">-</Data> </EventData> </Event> It seems because the logon type is 3 and not 10 like the old rdp sessions, the ip address and other information is not stored. The machine I am trying to connect from is on the internet and not on the same network as the server. Does anyone know where this information is stored (and what other events are generated with a failed logon)? Any help will be much appreciated.

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • Android: Download the Android SDK components for offline install

    - by Tawani
    Is it possible to download the Android SDK components for offline install without using the SDK Manager? The problem is I am behind a firewall which I have no control over and both sites download URLs seem to be blocked (throws a connection refused exception) https://dl-ssl.google.com/android/repository/repository.xml http://dl-ssl.google.com/android/repository/repository.xml Failed to fetch URL http://dl-ssl.google.com/android/repository/repository.xml, reason: Connection refused: connect

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