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  • Remote desktop session ends abruptly with a "protocol error"

    - by Jon
    Intermittently we get a problem where a remote desktop session will get disconnected with the error message “Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.” We are getting this with one server only which is running Windows Server 2008, connecting with Windows 7 clients. The session itself stays running, you just get disconnected, and you can try and reconnect. Sometimes you get in for a while then it will kick you out. We are connecting from Windows 7 clients. We have tried connecting using Cord on a Mac and this works fine, so it's not like the session itself is corrupted. One problem is that there are some critical applications running under the session (I know, let's not discuss the idiocy of that), so we cannot reset the session in any way during the working day – so any diagnostics must have minimum impact. Thanks, Jon

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  • Windows 7 Locking up Randomly

    - by Michael Moore
    I've got a Windows 7 machine that is locking up randomly. It can be in the first thirty seconds, or it can be hours later. There is nothing specific I can find that is running when it happens. When it locks, the screen doesn't change, but nothing moves. The waiting icon stops, the mouse stops, keyboard doesn't work, etc. I've even tried the crash on ctrl-scrl registry hack, and it won't even dump the kernel. I've run hardware diagnostics on the RAM and it doesn't find any problems. I would think it is a hardware issue, but on this exact same machine, I can run 64 Bit Ubuntu and it has zero problems. I've even tried reinstalling Windows7 from scratch, and it still happens. Anyone have any ideas? Any good diagnostic tools to recommend? Thanks! Michael

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  • How to get partition information from non-booting server?

    - by gravyface
    Need to manually rebuild a mirrored array on a server and am in the process of reinstalling SBS 2003 on it. However, it's a Dell server, and know that there's the Dell FAT32 diagnostics partition, a system partition, and a data partition, but do not know the size of each. Planning on reinstalling SBS 2003, all applications on the server, and then doing a System State restore, but figured that not having the correct partitions will cause some grief: am I right? Almost thinking that the size of the partitions shouldn't matter, but not positive. Question: should I care about the size of the partition? If so, how can I get this partition information from a non-booting drive? We have an Acronis image of the one working disk and the partitions are mounted/viewable in Explorer on a workstation, but I'm not sure where the Logical Disk Manager/Disk Management data is stored and/or if there's a way to retrieve it without having a working Windows installation.

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  • Colored blocks on boot

    - by stackzerad
    When my laptop tries to boot right after POST I see colored blocks with flashing symbols in them. I am able to boot from windows PE cd. Tried fixboot and fixmbr with no success. I have also tried replacing boot files (ntldr, io.sys etc..) and removing video card drivers from windows\system32\drivers. The drive is seagate 2.5 ATA 160GB and has one NTFS partition on it. I have already fixed this issue by reformating the drive and reinstalling everything but after couple of weeks I get the same issue again. The diagnostics software shows no bad sectors on it and virus scan didn't find anything. Does anybody have an idea what this might be? UPDATE: tried defragmenting the hard drive just in case, but still no luck

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  • Remote desktop session ends abruptly with a "protocol error"

    - by Jon
    Intermittently we get a problem where a remote desktop session will get disconnected with the error message “Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.” We are getting this with one server only which is running Windows Server 2008, connecting with Windows 7 clients. The session itself stays running, you just get disconnected, and you can try and reconnect. Sometimes you get in for a while then it will kick you out. We are connecting from Windows 7 clients. We have tried connecting using Cord on a Mac and this works fine, so it's not like the session itself is corrupted. One problem is that there are some critical applications running under the session (I know, let's not discuss the idiocy of that), so we cannot reset the session in any way during the working day – so any diagnostics must have minimum impact. Thanks, Jon

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  • Connected to internet but can't browse after trying to remove Covenant Eyes

    - by Joanna
    I recently got a MacBook Pro. It connects to ethernet\wifi and has internet but when I open Safari or Firefox, nothing happens. I get a timeout for all websites. I had Covenant Eyes on my Mac before and tried to remove it. My friends who work with computers have tried everything (ping, nslookup etc). Network diagnostics show no problems I can see I'm connected through ifconfig because I get an IP. I also get a response pinging www.google.gr. There are no proxies set in my Network preferences. Any ideas?

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  • Is there a common X-Header for RFC 2821 "MAIL FROM"? Should it be DKIM signed?

    - by makerofthings7
    w.r.t. the difference between RFC2821 MAIL From and RFC2822 FROM I'm considering having my MTA add a header specifying what was sent in the MAIL FROM portion of the envelope. The RFC2821 header is used for receiving email bouncebacks, and is the header that is checked in SPF and some SenderID configurations. The goal is to make it easier for diagnostics and debugging by having this low level information in the email header. What is an acceptable name for this SMTP header? Should this header be signed by DKIM? Is there any reason why it shouldn't be signed?

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  • Windows user cannot connect via application, but can via Remote Desktop

    - by C. Ross
    I have an application (ASG-Zena) giving an 1385 error (Logon failure: the user has not been granted the requested logon type at this computer) when trying to run a batch job. I have checked on "Access this computer from the network" includes Everyone and Administrators and many others. "Deny access to this computer from the network" make sure that Guest is not listed there. If you still have problems, then maybe make sure that nothing is listed there. Administrative tools...local security policy..security options "Network access sharing and security model for local accounts" there are 2 options either classic or 'guest only'. Mine is set to classic. (These diagnostics come from this post) The account in question is added to the Administrator group on this computer. I know the login is valid because I regularly login to the server via remote Desktop. What other settings should I check?

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  • Apache: tmp is not writable

    - by Patrick
    hi, I've installed Drupal on a new webserver and I get the following errors: warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/customers/rollergirl.ch/rollergirl.ch:/var/www/diagnostics:/usr/share/php) in /customers/rollergirl.ch/rollergirl.ch/httpd.www/drupal/sites/all/modules/imagecache/imagecache.install on line 37. ImageCache Temp Directory /tmp is not writeable by the webserver. I guess this happen because the server is not configured with a writable tmp folder I don't have access to Apache configuration file (I only know for sure it is Apache). Could you suggest me what to do ? I can only contact web server service ? thanks

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  • Port forwarding on D-Link DIR-615 super-slow, useless

    - by Jaroslav Záruba
    Hello I have replaced my old router with DIR-615 from D-Link, and now the port forwarding is so slow it makes the router practically useless. Accessing the router itself (admin UI) is without issues, no delay whatsoever. But when I try to access a service on another computer in the network the requests take minutes and minutes. (E.g. I can see source of my GWT-app main page, but loading additional CSS and JS files takes years.) If anyone could recommend any further diagnostics I should do to figure out what is happening it would be great. Few notes: happens with more services (web-app on Tomcat, viewing directory index via Apache) it does not make a difference whether the service is hosted on wired or wireless PC accessing the service on a localhost works fine turning off firewall on the target PC does not make difference either (makes sense) when I replace this router with the old one (both 192.168.1.1) everything works fine I see nothing suspicious in the router's log I believe I have the latest firmware (4.11) DIR-615 sucks, it already died once completely Regards Jarda Z.

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  • windows 2000 freezing during large disk write

    - by robert
    We have a windows 2000 sp4 server which freezes up for about 1 minutes while its web-app does a ~500mb write operation. I can see the webapp start to do I/O activity (through process explorer) then the RDP session becomes unresponsive, you can click on windows and buttons but nothing happens. When the disk write finally finishes the session 'catches up' on all the mouse clicks you did during the freeze in a mad flurry of window activity and the server returns to normal. During the freeze the web-app stops as well. The same behaviour happens on the console of the server. (so I know its not a network thing) Nothing appears in the Event logs. Its like nothing happened. I have upgraded all the HP hardware drivers to the latest proliant support pack. And also run a HP hardware diagnostics which found nothing wrong. What would cause a disk write to lock the rest of the OS?

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  • Windows undetectable after interrupted chkdsk

    - by Felthragar
    I have a computer that is running Windows XP. For some reason, the other day it wouldn't start giving me the following message: "ntoskrnl.exe is missing or corrupt" So I put the XP disc in the tray and fired up the repair console and ran the following: chkdsk /r It was on for about eight hours and it got to about 52% I believe. Then there was a power outage and the computer shut down (obviously). Today when I was booting it, it isn't even detecting there's an OS anymore. If I boot the computer with no cd in the tray it says: "Reboot and select a proper Boot device or Insert Boot Media in selected Boot device and press a key" If I run the repair console, or the xp installation program it isn't finding any OS installations. Any ideas on what to do next? Any help is appreciated. Thanks! Update: After turning boot-time diagnostics on, I got this message when booting without cd (instead of the previous one): "Couldn't open drive multi(0)disk(0)rdisk(0)partition(2)"

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  • How to diagnose a Windows XP hard crash

    - by Jon
    I have a 64-bit Windows XP machine which has hard crashed several times today. The symptoms are that the screen just goes blank, then the reboot cycle starts. There is no blue screen and even though it is switched on, no crash dump file is created. On all occasions it has happened during a period of high CPU/memory activity. I have run a full Dell diagnostics with no failures. Any ideas how to track this down further? Thanks.

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  • Updating windows xp hard drive controller from ubuntu live disk

    - by Joel
    The problem: When booting, I get a blue screen shortly after the Windows XP logo splash screen. The error code is 7b, and the second hex number is 0xC0000034. Based on this link (item 7) it appears the driver should be updated. Oddly, I made no changes to the drivers recently. I suspect it was something in a windows update or the newest upgrade of my antivirus (eset). But I digress. The BSOD makes me unable to boot into Windows at all, so I can't update the driver from there. I've run various bios-level diagnostics (including full surface scan) and the hd looks good. I'm also able to boot to an old ubuntu disk and read files from the hd. The question: Based on the above, it appears that I need to update the Windows hard drive controller from the ubuntu live disk. How do I do that?

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  • Sun T1000 Fan Noise - Big Issue

    - by Ed Austin
    Long and short, the T1000 makes more noise than 7 HP Servers combined. Firmware updated to latest version. PICL running under Solaris OK. Diagnostics all OK. It is driving us mad. We have a server room in our small office and we can hear this baby through thick concrete.... I cannot believe Sun doesn't mention how loud they are.... thought this was an environmentally friendly server.. Help really appreciated before it drives us all mad.

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  • Best DSL hardware for ADSL Troubleshooting

    - by Jeff Sacksteder
    I have a situation where I need to make the best of a bad DSL situation. The CPE is a black box with no access to DSL diagnostics. My plan is to get some sort of DSL hardware that exposes link-layer state and gives me knobs to tweak. I'd like to be able to mitigate bufferbloat as much as I can while I'm at it. The obvious choice would seem to be a Sangoma card in a linux system. I have no way of knowing if that will do anything for me without testing it, however. I have no other access to WAN troubleshooting equipment. Are there any other options avail to me as a consumer?

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  • Mail merge, using my own fields: .xls, word 2003 xp pro

    - by Flotsam N. Jetsam
    Office Version:Office 2003Operating System:Windows XP 0 I have a Word doc that looks like this: <<PracticeName>> <<PracticeAddress>> <<PracticeCitystate>> <<PatientName>> <<PatientAddress>> And a .xls that looks like this: PracticeName PracticeAddress PracticeCitystate PatientName PatientAddress Acme Diagnostics 101 Apian Road Cleveland, OH 44115 George Bush 111 Broad Way I have Word 2003 and I: Open Word & blank doc ToolsLetters&MailingsMailMerge Letters is checkedNext Check "Start from existing," and select my aforementioned doc, openNext Check "Use an existing list," and open my aforementioned xls, open, use defaults Next Do nothing at "write your letter" Next OK, I'm at preview, yet my document still looks exactly as shown above. What am I doing wrong?

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  • What is the formula for HughesNet FAP calculation?

    - by JohnFx
    I am somewhat frustrated with the only FAP monitor I have found on the net and discovered because it relies on a running count of bandwidth usage which (1) requires a service in the background; and (2) Tends to get inaccurate over time. Given that there is a diagnostics page on the firmware of the modem that tells the exact usage per hour, I was planning on writing a more accurate version with a better UI. However, it appears that HughesNet keeps the exact formula for calculating whether you are in FAP a secret. I have no idea why they wouldn't be more forthcoming with this information. Wondering if anyone out in SU-land had done some trial and error testing to reverse engineer the formula or had some inside knowledge to share.

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  • Tests for hard drive health

    - by Samik R
    I have a 5-year old hard drive (bought new at the time), but it was sitting in my closet for 5 years, unused. I have just started using it, and seems to be getting a whirring sound (rather distinct from the other noises like fans etc.). I ran a few diagnostics tests, like Seagate's SeaTools, and the SMART test, and a few generic tests and all passed. Should I be concerned? Is there any other test that I should run? It's an internal IDE WD 5400RPM drive. Being used for a desktop, which is itself pretty high-end (AMD Phenom II X6 1100T, AMD Radeon GPU etc.), but would be used rather occasionally to begin with (avg. 1-2 hrs. per day). Thanks for any pointers.

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  • How does the Cloud compare to Colocation? And development too

    - by David
    Currently I/we run a SaaS web application where each subscriber has their own physical instance of the application in addition to their own database. The setup has each web application instance deployed on two different IIS boxes both for load-balancing and redundancy (the machines have their Windows Update install times 12 hours apart, for example). Databases are mirrored on two different SQL Server 2012 machines with AlwaysOn for uptime. I don't make use of SQL Server clustering (as it doesn't provide storage-level failover: we don't have a shared storage box). Because it's a Windows setup it means there are two Domain Controllers (we cheat: they're both Mac Minis, 17W each, which keeps our colo power costs low). Finally there's also an Exchange server (Mailbox, Hub Transport and Client Access). One of the SQL Servers also doubles-up as an Exchange Hub Transport. Running costs are about $700 a month for our quarter-rack colocation (which includes power and peering/transfer), then there's about $150 a month for SPLA licensing, so $850 a month in total. Then there's the hard-to-quantify cost of administration, but I reckon I spend a couple of hours a week checking-in on the servers: reviewing event logs, etc. I keep getting bombarded by ads and manufactured news stories about how great "the cloud" is. Back in 2008 when the cloud was taking off I was reading up about the proper "cloud" services like Google AppEngine, where you write in Python against Google's API and that's how they scale your application across servers and also use their database provider for scaling storage. Simple enough to understand. Then came along Amazon, and I understand how Amazon Storage works, but I'm not sure how Amazon Compute works: web application pages don't take much CPU time to compute, how do you even quantify usage anyway? Finally, RackSpace gets in the act and now I'm really confused. RackSpace advertise "Cloud" SQL Server 2012 available for about "$0.70 per hour", going by how they advertise it I thought the "hour" meant the sum of CPU time, IO blocking time, maybe time spent transferring data, so for a low-intensity application that works out pretty cheap then? Nope. I went on to a Sales Chat window and spoke to one of their advisors. They told me the $0.70/hour was actually for every hour the SQL Server is running... but who wants a SQL Server for only a few hours? You're going to need it available 24 hours a day for months on end. $0.70 * 24 * 31 works out at $520 a month, which is rediculously expensive for SQL Server. An SPLA license for SQL Server is only $50 a month or so. That $520 a month does not include "fanatical support", and you also need to stack on top the costs of the host Windows server instance too. From what I can tell, Rackspace's "Cloud" products seem like like an cynical rebranding of an overpriced VPS service, but priced by the hour. I have the same confusion about Windows Azure which uses similar terms to describe the products available, but I think that's because Azure offers both traditional shared webhosting in addition to their own APIs you can target for scalable applications.

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  • unable to format external drive to HFS+ for Mac

    - by dtlussier
    I have an external hard drive (1 TB Western Digital) that is currently formatted as FAT32 and I want to reformat it to a single partition of HFS+ for my Mac. I realize that I can read FAT32 from my Mac but want HFS as it has other feathers like permissions that I'd like to have. I have tried using Disk Utility to format the drive as I have done in the past, but when I go through the process it fails and throws out an error stating that it is unable to reformat the drive to HFS. What might be the reasons that this could happen? Are there any diagnostics I could run on the physical disk to check if it is running well?

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  • Windows 8 won't load as it has to

    - by MichaelHefner
    I have successfully installed Windows 8 about eight months ago, and all went well. Only the last change I made ??is to set Startmenu8, to get a more normal for the Windows look. Yesterday, my computer screen went dark blue and the mouse does not seem to work. I changed the battery and reboot. But all I get is my desktop, taskbar, and not ikony.Programmy not appear at the bottom, but do not open the maximum so I can not use them. I have a Dell desktop and run the diagnostics on the F12 at startup. All right in line with this. I want to return to the previous item, but can not get in Windows, to do it. Any suggestions gratefully received.

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  • Can an SSD notify the hosting OS that its wear level is getting high?

    - by Tony_Henrich
    I read a lot about SSDs and I am interested in them for server use. My biggest concern is their reliability. A lot of writes shortens their life span. I can mitigate this problem if I can run some kind of diagnostics on a regular basis on the SSD or if the SSD can automatically warn the OS that its reliability is reaching a critical level. Think of this as S.M.A.R.T or software like SpinRite for SSDs. Does anything I mentioned exist now? Which kind/brand of SSD does this? I don't mind swapping out a tired SSD for a newer one once a while. I am pretty sure that SSDs life is calculated in years and not in few months? For me, the improved performance will pay for the SSD over and over. I am planning to use plenty of RAM as well.

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  • Safest snapshot of a failing harddrive?

    - by ironfroggy
    I have a headless machine that stopped booting, so I pulled it out for diagnostics and got a message that one of the harddrives was about to fail, so I pulled them all out and I need to get everything off, before figuring out which I need to get rid of. I wasn't sure which drive was failing, because it only said "Harddrive 1" and I don't know which it referred to. I'm wondering the best way to get everything off. I'm worried if I copy everything, I could get corrupt data and not realize some files are wrong until the drive is completely out of commission. What are my best options to get everything off in a way I can safely move to new storage?

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  • Vista Startup - Cannot Find the File Specified

    - by Redmastif
    Yesterday I restarted my laptop because my Wi-Fi catcher wasn't working correctly, and when the computer reached the login screen, instead of showing my user account it said "Cannot find the file specified". I rebooted and ran the Startup Repair and Memory Diagnostics but nothing showed up. I also took the battery out for a minute and tried again but still no luck. The weird thing is that I cannot even boot into safe mode, it still shows the same error. I don't remember downloading or opening anything suspicious recently, and I have 3 different cleaners/anti-malware programs as well that I usually run about once a week. I did go into the registry recently but I didn't modify or delete anything as I was only checking to see if I had a certain key in it. I have a Dell laptop running Vista Home Basic SP2. If I have to I can reinstall the OS with the CD or even take it to Best Buy but I'd rather try and fix it first. Thanks.

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