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• Old programmer disappeared. About to hire another programmer. How do I approach this?

  - by pocto

  After spending over one year working on a social network project for me using WordPress and BuddyPress, my programmer has disappeared, even though he got paid every single week, for the whole period. Yes, he's not dead as I used an email tracker to confirm and see he opens my emails, but he doesn't respond. It seems he got another job. I wonder why he just couldn't say so. And I even paid him an advance salary for work he hasn't done. The problem is that I never asked for full documentation for most of the functions he coded in. And there were MANY functions for this 1+ year period, and some of them have bugs that he still didn't fix. Now it seems all confusing. What's the first thing I should do now? How do I proceed? I guess the first thing to do will be to get another programmer, but I want to start on the right foot by having all the current code documented so that any programmer can work on all the functions without issues. Is that the first thing I should do? If yes, how do I go about it? What's the standard type of documentation required for something like this? Can I get a programmer that will just do the documentation for all the codes and fix the bugs or is documentation not really important? Also, do you think getting another "individual" programmer is better or get a company that has programmers working for them, so that if the programmer assigned to my project disappears, another can replace him, without my involvement? I feel this is the approach I should have taken in the beginning.

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• Flash AS3 sidescrolling tiles optimization

  - by Galvanize

  I'm trying to make a sidescrolling game in Flash that will run on a low performance laptop. While studying the subject from Tonypa I saw that he builds a Bitmap by making copys of the BitmapData of each tile from the Tile Sheet and placing it on the bigger Bitmat with the size of the screen. But when I came to think on how to scroll my map I ran into some optimization doubts. I came up with two choices: Create a MovieClip, place a Bitmap instance for each tile that is shown on the screen + 1 row in it, then move them all. Then when the tile ran off the screen I would move it to end of the MovieClip and replace their BitmapData for the next row in my map. Use a Bitmap with copys of each tile in it (as shown in Tonypa's tutorial) but 1 extra row, move the whole Bitmap, and when it comes the time to replace rows, redraw the whole Bitmap and move it back to the origin position. The first idea is how a co-worker of mine suggested, the second one is my own, but none of us has enough technical knowledge to be sure on a technique that would be optimal in performance, can anyone help?

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• Learn to Take a Punch, Learn to Counter, Keep Moving Forward

  - by D'Arcy Lussier

  Originally posted on: http://geekswithblogs.net/dlussier/archive/2013/10/28/154483.aspxDuring a boxing workout a few months ago our trainer had us do something called “breadbaskets”. That’s where you hold your arms up and a partner punches you in your midsection – your breadbasket. I put my arms up, and braced for impact. The trainer came over, saw I was a bit nervous, and coached me through. I can see the fear in your eyes. Don’t be afraid to take the punch. Tighten your core, breathe through the hit. Don’t panic. Over the summer we’d do counter drills as well. This is where a partner throws a punch, you defend but also throw one back – a counter punch. You never just sit back and take a beating, you deflect the blow and come back with one more powerful. These lessons on fighting can apply to all aspects of our lives and any attempts at success that we have. I saw this image recently and agree with it 100%: Success is never a straight forward line. It’s messy, its wrought with failures, its learning over time and applying those life lessons. It’s learning how to take punches and lose your fear, its seeing a punch coming and countering it, but most of all its not giving up and continually moving forward. We do stairs at boxing, which is running up and down three flights of stairs. I’m not anywhere near incredible shape and after doing multiple stairs in a single workout you can feel gassed, tired, even discouraged after hitting the second floor and seeing everyone else running by you. I read a quote from Martin Luther King Jr. that I cling to throughout my day: You want to be successful? Take the punches, but learn how to take them. Counter them. and no matter what, always move forward.

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• SQL Server User Mapping - Limit view of databases for a user

  - by Jaime

  Hi there, I am adding a new Login with SQL Server Authentication. I set its Server Role as public and then went into User Mapping, selecting the only database this user should have access to. I then change the Default Schema to dbo and made this user the db_owner. I then connect to the instance using the new user's credentials and I can see not only the database he should have access to but all the other attached databases. How can I limit this user to just see the database he has access to? Thanks in advance!

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• Making Sure Which Partition to Choose with Linux Dual Boot?

  - by user128360

  In the Linux Mint 12 LXDE the partitions are listed as nsd 1, 2, 3, 4, though I have a Windows 8 CP installation on one of the two partitions on the single hard drive. The space usage is differing in both system calculations, though still relateable. Where the partition is at around 20 GB usage in Windows 8 it will be at around 24 GB in the Linux installation menu. I am just wondering is there a certain way to choose the right partition? Also in the drop down menu regarding the boot loader, there are multiple options, which one would be the one to be chosen in this case? What about the system-reserve partition of Windows 7 (the one I am trying to overwrite)? What is happening with that?

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• Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

  - by Bob Rhubart

  In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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• Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

  - by Bob Rhubart

  In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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• Modernizr Rocks HTML5

  - by Laila

  HTML5 is a moving target.  At the moment, we don't know what will be in future versions.  In most circumstances, this really matters to the developer. When you're using Adobe Air, you can be reasonably sure what works, what is there, and what isn't, since you have a version of the browser built-in. With Metro, you can assume that you're going to be using at least IE 10.   If, however,  you are using HTML5 in a web application, then you are going to rely heavily on Feature Detection.  Feature-Detection is a collection of techniques that tell you, via JavaScript, whether the current browser has this feature natively implemented or not Feature Detection isn't just there for the esoteric stuff such as  Geo-location,  progress bars,  <canvas> support,  the new <input> types, Audio, Video, web workers or storage, but is required even for semantic markup, since old browsers make a pigs ear out of rendering this.  Feature detection can't rely just on reading the browser version and inferring from that what works. Instead, you must use JavaScript to check that an HTML5 feature is there before using it.  The problem with relying on the user-agent is that it takes a lot of historical data  to work out what version does what, and, anyway, the user-agent can be, and sometimes is, spoofed. The open-source library Modernizr  is just about the most essential  JavaScript library for anyone using HTML5, because it provides APIs to test for most of the CSS3 and HTML5 features before you use them, and is intelligent enough to alter semantic markup into 'legacy' 'markup  using shims  on page-load  for old browsers. It also allows you to check what video Codecs are installed for playing video. It also provides media queries  and conditional resource-loading (formerly YepNope.js.).  Generally, Modernizr gives you the choice of what you do about browsers that don't support the feature that you want. Often, the best choice is graceful degradation, but the resource-loading feature allows you to dynamically load JavaScript Shims to replace the standard API for missing or defective HTML5 functionality, called 'PolyFills'.  As the Modernizr site says 'Yes, not only can you use HTML5 today, but you can use it in the past, too!' The evolutionary progress of HTML5  requires a more defensive style of JavaScript programming where the programmer adopts a mindset of fearing the worst ( IE 6)  rather than assuming the best, whilst exploiting as many of the new HTML features as possible for the requirements of the site or HTML application.  Why would anyone want the distraction of developing their own techniques to do this when  Modernizr exists to do this for you? Laila

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• Access Denied

  - by Tony Davis

  When Microsoft executives wake up in the night screaming, I suspect they are having a nightmare about their own version of Frankenstein's monster. Created with the best of intentions, without thinking too hard of the long-term strategy, and having long outlived its usefulness, the monster still lives on, occasionally wreaking vengeance on the innocent. Its name is Access; a living synthesis of disparate body parts that is resistant to all attempts at a mercy-killing. In 1986, Microsoft had no database products, and needed one for their new OS/2 operating system, the successor to MSDOS. In 1986, they bought exclusive rights to Sybase DataServer, and were also intent on developing a desktop database to capture Ashton-Tate's dominance of that market, with dbase. This project, first called 'Omega' and later 'Cirrus', eventually spawned two products: Visual Basic in 1991 and Access in late 1992. Whereas Visual Basic battled with PowerBuilder for dominance in the client-server market, Access easily won the desktop database battle, with Dbase III and DataEase falling away. Access did an excellent job of abstracting and simplifying the task of building small database applications in a short amount of time, for a small number of departmental users, and often for a transient requirement. There is an excellent front end and forms generator. We not only see it in Access but parts of it also reappear in SSMS. It's good. A business user can pull together useful reports, without relying on extensive technical support. A skilled Access programmer can deliver a fairly sophisticated application, whilst the traditional client-server programmer is still sharpening his pencil. Even for the SQL Server programmer, the forms generator of Access is useful for sketching out application designs. So far, so good, but here's where the problems start; Access ties together two different products and the backend of Access is the bugbear. The limitations of Jet/ACE are well-known and documented. They range from MDB files that are prone to corruption, especially as they grow in size, pathetic security, and "copy and paste" Backups. The biggest problem though, was an infamous lack of scalability. Because Microsoft never realized how long the product would last, they put little energy into improving the beast. Microsoft 'ate their own dog food' by using Access for Microsoft Exchange and Outlook. They choked on it. For years, scalability and performance problems with Exchange Server have been laid at the door of the Jet Blue engine on which it relies. Substantial development work in Exchange 2010 was required, just in order to improve the engine and storage schema so that it more efficiently handled the reading and writing of mails. The alternative of using SQL Server just never panned out. The Jet engine was designed to limit concurrent users to a small number (10-20). When Access applications outgrew this, bitter experience proved that there really is no easy upgrade path from Access to SQL Server, beyond rewriting the whole lot from scratch. The various initiatives to do this never quite bridged the cultural gulf between Access and a true relational database So, what are the obvious alternatives for small, strategic database applications? I know many users who, for simple 'list maintenance' requirements are very happy using Excel databases. Surely, now that PowerPivot has led the way, it is time for Microsoft to offer a new RAD package for database application development; namely an Excel-based front end for SQL Server Express. In that way, we'll have a powerful and familiar front end, to a scalable database, and a clear upgrade path when an app takes off and needs to go enterprise. Cheers, Tony.

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• What is a simple deformer in which vertices deform linearly with control points?

  - by sebf

  In my project I want to deform a complex mesh, using a simpler 'proxy' mesh. In effect, each vertex of the proxy/collision mesh will be a control point/bone, which should deform the vertices of the main mesh attached to it depending on weight, but where the weight is not dependant on the absolute distance from the control point but rather distance relative to the other affecting control points. The point of this is to preserve complex three dimensional features of the main mesh while using physics implementations which expect something far simpler, low resolution, single surface, etc. Therefore, the vertices must deform linearly with their respective weighted control points (i.e. no falloff fields or all the mesh features will end up collapsed) - as if each vertex was linked to a point on the plane created by the attached control points and deformed with it. I have tried implementing the weight computation algorithm in this paper (page 4) but it is not working as expected and I am wondering if it is really the best way to do what I want. What is the simplest way to 'skin'* an arbitrary mesh, to another arbitrary mesh? *By skin I mean I need an algorithm to determine the best control points for a vertex, and their weights.

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• optimizing file share performance on Win2k8?

  - by Kirk Marple

  We have a case where we're accessing a RAID array (drive E:) on a Windows Server 2008 SP2 x86 box. (Recently installed, nothing other than SQL Server 2005 on the server.) In one scenario, when directly accessing it (E:\folder\file.xxx) we get 45MBps throughput to a video file. If we access the same file on the same array, but through UNC path (\server\folder\file.xxx) we get about 23MBps throughput with the exact same test. Obviously the second test is going through more layers of the stack, but that's a major performance hit. What tuning should we be looking at for making the UNC path be closer in performance to the direct access case? Thanks, Kirk (corrected: it is CIFS not SMB, but generalized title to 'file share'.) (additional info: this happens during the read from a single file, not an issue across multiple connections. the file is on the local machine, but exposed via file share. so client and file server are both same Windows 2008 server.)

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• Adding Suggestions to the SharePoint 2010 Search Programatically

  - by Ricardo Peres

  There are numerous pages that show how to do this with PowerShell, but I found none on how to do it with plain old C#, so here it goes! To abbreviate, I wanted to have SharePoint suggest the site collection user’s names after the first letters are filled in a search site’s search box. Here’s how I did it: 1: //get the Search Service Application (replace with your own name) 2: SearchServiceApplication searchApp = farm.Services.GetValue<SearchQueryAndSiteSettingsService>().Applications.GetValue<SearchServiceApplication>("Search Service Application") as SearchServiceApplication; 3: 4: Ranking ranking = new Ranking(searchApp); 5:  6: //replace EN-US with your language of choice 7: LanguageResourcePhraseList suggestions = ranking.LanguageResources["EN-US"].QuerySuggestionsAlwaysSuggestList; 8:  9: foreach (SPUser user in rootWeb.Users) 10: { 11: suggestions.AddPhrase(user.Name, String.Empty); 12: } 13:  14: //get the job that processes suggestions and run it 15: SPJobDefinition job = SPFarm.Local.Services.OfType<SearchService>().SelectMany(x => x.JobDefinitions).Where(x => x.Name == "Prepare query suggestions").Single(); 16: job.RunNow(); You may do this, for example, on a feature. Of course, feel free to change users for something else, all suggestions are treated as pure text.

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• Big Data – Operational Databases Supporting Big Data – Columnar, Graph and Spatial Database – Day 14 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the Key-Value Pair Databases and Document Databases in the Big Data Story. In this article we will understand the role of Columnar, Graph and Spatial Database supporting Big Data Story. Now we will see a few of the examples of the operational databases. Relational Databases (The day before yesterday’s post) NoSQL Databases (The day before yesterday’s post) Key-Value Pair Databases (Yesterday’s post) Document Databases (Yesterday’s post) Columnar Databases (Tomorrow’s post) Graph Databases (Today’s post) Spatial Databases (Today’s post) Columnar Databases  Relational Database is a row store database or a row oriented database. Columnar databases are column oriented or column store databases. As we discussed earlier in Big Data we have different kinds of data and we need to store different kinds of data in the database. When we have columnar database it is very easy to do so as we can just add a new column to the columnar database. HBase is one of the most popular columnar databases. It uses Hadoop file system and MapReduce for its core data storage. However, remember this is not a good solution for every application. This is particularly good for the database where there is high volume incremental data is gathered and processed. Graph Databases For a highly interconnected data it is suitable to use Graph Database. This database has node relationship structure. Nodes and relationships contain a Key Value Pair where data is stored. The major advantage of this database is that it supports faster navigation among various relationships. For example, Facebook uses a graph database to list and demonstrate various relationships between users. Neo4J is one of the most popular open source graph database. One of the major dis-advantage of the Graph Database is that it is not possible to self-reference (self joins in the RDBMS terms) and there might be real world scenarios where this might be required and graph database does not support it. Spatial Databases  We all use Foursquare, Google+ as well Facebook Check-ins for location aware check-ins. All the location aware applications figure out the position of the phone with the help of Global Positioning System (GPS). Think about it, so many different users at different location in the world and checking-in all together. Additionally, the applications now feature reach and users are demanding more and more information from them, for example like movies, coffee shop or places see. They are all running with the help of Spatial Databases. Spatial data are standardize by the Open Geospatial Consortium known as OGC. Spatial data helps answering many interesting questions like “Distance between two locations, area of interesting places etc.” When we think of it, it is very clear that handing spatial data and returning meaningful result is one big task when there are millions of users moving dynamically from one place to another place & requesting various spatial information. PostGIS/OpenGIS suite is very popular spatial database. It runs as a layer implementation on the RDBMS PostgreSQL. This makes it totally unique as it offers best from both the worlds. Courtesy: mushroom network Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Hive. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• SQLAuthority News – Mark the Date: October 16, 2013 – Introducing NuoDB Blackbirds: THE Distributed Database

  - by Pinal Dave

  I am very excited to announce first on this blog about the release of NuoDB Blackbirds (NuoDB Release 2.0). NuoDB is my favorite application to work with data now a days. They are increasingly gaining market share as well as brining out new features with their every new release. I was very excited when I learned that NuoDB is releasing their flagship release of 2.0 on October 16, 2013. Interesting enough I will be in USA while this release happens and I will be watching it live during my day time. Even though if I had to stay up the entire night to just watch this release, I would do it. Here is the details of the announcements: Introducing NuoDB Blackbirds: THE Distributed Database Date: October 16, 2013 Time: 1:00 PM EDT Location: Online Registration Link What is the best DBMS architecture to handle today’s and tomorrow’s evolving needs? The days of shared disk are over. The times are “a-changin” and IT infrastructure has to change with them. Join NuoDB live for the introduction of our latest major product release, NuoDB Blackbirds, and take a look at why the NuoDB distributed database architecture is the only answer for customers like Fathom Voice, a leading provider of Voice Over IP (VoIP). NuoDB CEO, Barry Morris, welcomes Cameron Weeks, CEO of Fathom Voice to discuss how his company is using DBMS to break away from the pack and become the hottest player in VoIP. The webcast will include demonstrations of a single, logical database running in multiple geographies and a live Q&A. If due to any reason, you cannot watch it live, do not worry at all, just register at this Registration Link, as after the event you will get the link to watch the event on-demand. You can watch the launch event at any time if you have registered for the launch. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: NuoDB

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• Data Aggregation of CSV files java

  - by royB

  I have k csv files (5 csv files for example), each file has m fields which produce a key and n values. I need to produce a single csv file with aggregated data. I'm looking for the most efficient solution for this problem, speed mainly. I don't think by the way that we will have memory issues. Also I would like to know if hashing is really a good solution because we will have to use 64 bit hashing solution to reduce the chance for a collision to less than 1% (we are having around 30000000 rows per aggregation). For example file 1: f1,f2,f3,v1,v2,v3,v4 a1,b1,c1,50,60,70,80 a3,b2,c4,60,60,80,90 file 2: f1,f2,f3,v1,v2,v3,v4 a1,b1,c1,30,50,90,40 a3,b2,c4,30,70,50,90 result: f1,f2,f3,v1,v2,v3,v4 a1,b1,c1,80,110,160,120 a3,b2,c4,90,130,130,180 algorithm that we thought until now: hashing (using concurentHashTable) merge sorting the files DB: using mysql or hadoop or redis. The solution needs to be able to handle Huge amount of data (each file more than two million rows) a better example: file 1 country,city,peopleNum england,london,1000000 england,coventry,500000 file 2: country,city,peopleNum england,london,500000 england,coventry,500000 england,manchester,500000 merged file: country,city,peopleNum england,london,1500000 england,coventry,1000000 england,manchester,500000 The key is: country,city. This is just an example, my real key is of size 6 and the data columns are of size 8 - total of 14 columns. We would like that the solution will be the fastest in regard of data processing.

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• A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

  - by Tom Floodeen

  In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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• How to recover data from a failing hard drive?

  - by intuited

  An external 3½" HDD seems to be in danger of failing — it's making ticking sounds when idle. I've acquired a replacement drive, and want to know the best strategy to get the data off of the dubious drive with the best chance of saving as much as possible. There are some directories that are more important than others. However, I'm guessing that picking and choosing directories is going to reduce my chances of saving the whole thing. I would also have to mount it, dump a file listing, and then unmount it in order to be able to effectively prioritize directories. Adding in the fact that it's time-consuming to do this, I'm leaning away from this approach. I've considered just using dd, but I'm not sure how it would handle read errors or other problems that might prevent only certain parts of the data from being rescued, or which could be overcome with some retries, but not so many that they endanger other parts of the drive from being saved. I guess ideally it would do a single pass to get as much as possible and then go back to retry anything that was missed due to errors. Is it possible that copying more slowly — e.g. pausing every x MB/GB — would be better than just running the operation full tilt, for example to avoid any overheating issues? For the "where is your backup" crowd: this actually is my backup drive, but it also contains some non-critical and bulky stuff, like music, that aren't backups, i.e. aren't backed up. The drive has not exhibited any clear signs of failure other than this somewhat ominous sound. I did have to fsck a few errors recently — orphaned inodes, incorrect free blocks/inodes counts, inode bitmap differences, zero dtime on deleted inodes; about 20 errors in all. The filesystem of the partition is ext3.

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• PHP cannot connect to AWS RDS server

  - by Eugene Lim

  I have a EC2 Instance with apchane, PHP and phpmyadmin. I have connect phpmyadmin to manage the aws RDS server. they are in the same security group. But when i try to use a php script to connect to the AWS rds server, it gave me SQLSTATE[HY000] [2003] Can't connect to MySQL server on (xxx.xxx.xxx.xxx). I did some researched, and most of them says use setsebool -P httpd_can_network_connect=1 reference: http://www.filonov.com/2009/08/07/sqlstatehy000-2003-cant-connect-to-mysql-server-on-xxx-xxx-xxx-xxx-13/ But i have no idea which server to configure? and how to?

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• Does IP helper forward subnet broadcasts?

  - by Eamon

  Hi, I have a device on a VLAN that uses UDP subnet broadcasts to advertise its presence to similar devices. This works fine on a single VLAN, but now I need to allow it to communicate with similar devices on a second VLAN. I thought of using the IP helper command in the router, but I am wondering if that only forwards global broadcasts (255.255.255.255)? My device sends out a subnet broadcast (e.g. 192.168.6.255) Will IP helper change the destination address to the target subnet (e.g. 192.168.7.255)? Eamon

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• How To Change Window Transparency in Windows 7 with a Hotkey

  - by YatriTrivedi

  Linux has a lot of eye-candy because of Compiz, my favorite of which is the window opacity plugin. Using a short AutoHotKey script, you can add that same functionality to Windows 7. I used this AHK script as a basis for changing opacity. It uses a single hotkey to change the active window’s transparency by 25% each time until it resets to 0. I wanted functionality similar to Compiz, so I modified the script to use the mouse wheel and shortened the increments to get more variety. Just hold down the Windows key and scroll down to see through the window. This decreases opacity and makes windows more transparent. Latest Features How-To Geek ETC Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions Hack Apart a Highlighter to Create UV-Reactive Flowers [Science] Add a “Textmate Style” Lightweight Text Editor with Dropbox Syncing to Chrome and Iron Is the Forcefield Really On or Not? [Star Wars Parody Video] Google Updates Picasa Web Albums; Emphasis on Sharing and Showcasing Uwall.tv Turns YouTube into a Video Jukebox Early Morning Sunrise at the Beach Wallpaper

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• Is this kind of Design by Contract useless?

  - by Charlie Pigarelli

  I've just started informatics university and I'm attending a programming course about C(++). The programming professor prefers to teach very few things (in 3 month we have just reached the functions topic) and connect every topic with a type of programming design that somehow is similar to the Design by Contract design. Basically what he ask us to do is to write every exercise with comments Pre-conditions, Post-conditions and Invariants that should prove the correctness of each program we write. But this doesn't make any sense to me. I mean, ok: maybe writing down your thoughts prevent you from doing some mistakes, but if this is all an abstract thing, then if your program intuition is wrong you'll write your program wrong and then you'll also write pre and post conditions wrong probably auto convincing your self about its correctness. Most of the time, both me and other students have written programs that seemed ok and that had correct pre and post condition too. But at the moment of testing it was just completely wrong. I had some experience before this course of programming and I had written a lot of line of code before and I found myself comfortably with just writing a program and unit test it. It take less time to accomplish and is less "abstract" than just thinking about what every single piece of your program should do in every case (which is kinda like mentally testing it). Finally, all this pre and post conditions takes me like 80% of the total time of the exercise. It's harder to think about putting down this pre and post correct than to write the program itself. Since we are like the only course of the only university probably in the entire world that makes this things, could someone please tell me how should I manage this thing? Am I right thinking that this doesn't worth anything? Should I change university? (there are like double of the people attending that course and it seems that usually very few people passes the exam the first year). Should I convince myself it's method is right?

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• C# Role Provider for multiple applications

  - by Juventus18

  I'm making a custom RoleProvider that I would like to use across multiple applications in the same application pool. For the administration of roles (create new role, add users to role, etc..) I would like to create a master application that I could login to and set the roles for each additional application. So for example, I might have AppA and AppB in my organization, and I need to make an application called AppRoleManager that can set roles for AppA and AppB. I am having troubles implementing my custom RoleProvider because it uses an initialize method that gets the application name from the config file, but I need the application name to be a variable (i.e. "AppA" or "AppB") and passed as a parameter. I thought about just implementing the required methods, and then also having additional methods that pass application name as a parameter, but that seems clunky. i.e. public override CreateRole(string roleName) { //uses the ApplicationName property of this, which is set in web.config //creates role in db } public CreateRole(string ApplicationName, string roleName) { //creates role in db with specified params. } Also, I would prefer if people were prevented from calling CreateRole(string roleName) because the current instance of the class might have a different applicationName value than intended (what should i do here? throw NotImplementedException?). I tried just writing the class without inheriting RoleProvider. But it is required by the framework. Any general ideas on how to structure this project? I was thinking make a wrapper class that uses the role provider, and explicitly sets the application name before (and after) and calls to the provider something like this: static class RoleProviderWrapper { public static CreateRole(string pApplicationName, string pRoleName) { Roles.Provider.ApplicationName = pApplicationName; Roles.Provider.CreateRole(pRoleName); Roles.Provider.ApplicationName = "Generic"; } } is this my best-bet?

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• Both servers running keepalived become master

  - by pcent

  After a network failure,both servers running keepalived become master. When the network is reestablished, both keep the MASTER state. What could be causing it? Edited: Another information that might be relevant, each server has two NICs. Here is the virtual instance configuration: vrrp_instance VGAPP { interface eth0 virtual_router_id 61 state BACKUP nopreempt priority 50 advert_int 3 virtual_ipaddress { 10.26.57.61/24 } track_interface { eth0 } track_script { jboss_check #tomcat_check #interface_check #interface_check02 } notify_master "/opt/keepalived/scripts/set_state.sh MASTER" notify_backup "/opt/keepalived/scripts/set_state.sh BACKUP" notify_fault "/opt/keepalived/scripts/set_state.sh FAULT" notify_stop "/opt/keepalived/scripts/set_state.sh STOPPED"}

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• Handling changes to data types and entries in a database migration

  - by jandjorgensen

  I'm fully redesigning a site that indexes a number of articles with basic search functionality. The previous site was written about a decade ago, and I'm salvaging about 30,000 entries with data stored in less-than-ideal formats. While I'm moving from MSSQL to MySQL, I don't need to make any "live" changes, so this is not a production-level migration issue so much as a redesign. For instance, dates are stored the same as tags/subjects about the articles, but in strings as "YYYYMMDDd" (the lowercase d stands for "date" in the string). Essentially, before or after I move from the previous database format to a new one, I'm going to need to do a lot of replacement of individual entries. While I understand how to do operations with regular expressions in non-database issues, my database experience isn't robust enough to know the best way to handle this. What is the best (or standard) way to handle major changes like this? Is there an SQL operation I should be looking into? Please let me know if the problem isn't clear--I'm not entirely sure what kind of answer I'm looking for.

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• Screen startup apps

  - by stillinbeta

  I know that most people don't bother with things like screen anymore, but I happen to really like it, even in this GUI day and age. I still do most of my development from a BASH prompt, so it's extremely useful to me. What I'm wondering is what the easiest way is to start an instance of screen (stored in a shell script or .screenrc or somewhere else) so that it starts up with set commands already running in set windows. For example, I use a django test server, so I'd like one window to come up running "python manage.py runserver" and another blank, waiting for commands. The man page is wholly indecipherable. These old unix utilities can do quite nearly everything, so I'm sure this is possible, but I can't for the life of me figure out how. I

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