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  • When is my View too smart?

    - by Kyle Burns
    In this posting, I will discuss the motivation behind keeping View code as thin as possible when using patterns such as MVC, MVVM, and MVP.  Once the motivation is identified, I will examine some ways to determine whether a View contains logic that belongs in another part of the application.  While the concepts that I will discuss are applicable to most any pattern which favors a thin View, any concrete examples that I present will center on ASP.NET MVC. Design patterns that include a Model, a View, and other components such as a Controller, ViewModel, or Presenter are not new to application development.  These patterns have, in fact, been around since the early days of building applications with graphical interfaces.  The reason that these patterns emerged is simple – the code running closest to the user tends to be littered with logic and library calls that center around implementation details of showing and manipulating user interface widgets and when this type of code is interspersed with application domain logic it becomes difficult to understand and much more difficult to adequately test.  By removing domain logic from the View, we ensure that the View has a single responsibility of drawing the screen which, in turn, makes our application easier to understand and maintain. I was recently asked to take a look at an ASP.NET MVC View because the developer reviewing it thought that it possibly had too much going on in the view.  I looked at the .CSHTML file and the first thing that occurred to me was that it began with 40 lines of code declaring member variables and performing the necessary calculations to populate these variables, which were later either output directly to the page or used to control some conditional rendering action (such as adding a class name to an HTML element or not rendering another element at all).  This exhibited both of what I consider the primary heuristics (or code smells) indicating that the View is too smart: Member variables – in general, variables in View code are an indication that the Model to which the View is being bound is not sufficient for the needs of the View and that the View has had to augment that Model.  Notable exceptions to this guideline include variables used to hold information specifically related to rendering (such as a dynamically determined CSS class name or the depth within a recursive structure for indentation purposes) and variables which are used to facilitate looping through collections while binding. Arithmetic – as with member variables, the presence of arithmetic operators within View code are an indication that the Model servicing the View is insufficient for its needs.  For example, if the Model represents a line item in a sales order, it might seem perfectly natural to “normalize” the Model by storing the quantity and unit price in the Model and multiply these within the View to show the line total.  While this does seem natural, it introduces a business rule to the View code and makes it impossible to test that the rounding of the result meets the requirement of the business without executing the View.  Within View code, arithmetic should only be used for activities such as incrementing loop counters and calculating element widths. In addition to the two characteristics of a “Smart View” that I’ve discussed already, this View also exhibited another heuristic that commonly indicates to me the need to refactor a View and make it a bit less smart.  That characteristic is the existence of Boolean logic that either does not work directly with properties of the Model or works with too many properties of the Model.  Consider the following code and consider how logic that does not work directly with properties of the Model is just another form of the “member variable” heuristic covered earlier: @if(DateTime.Now.Hour < 12) {     <div>Good Morning!</div> } else {     <div>Greetings</div> } This code performs business logic to determine whether it is morning.  A possible refactoring would be to add an IsMorning property to the Model, but in this particular case there is enough similarity between the branches that the entire branching structure could be collapsed by adding a Greeting property to the Model and using it similarly to the following: <div>@Model.Greeting</div> Now let’s look at some complex logic around multiple Model properties: @if (ModelPageNumber + Model.NumbersToDisplay == Model.PageCount         || (Model.PageCount != Model.CurrentPage             && !Model.DisplayValues.Contains(Model.PageCount))) {     <div>There's more to see!</div> } In this scenario, not only is the View code difficult to read (you shouldn’t have to play “human compiler” to determine the purpose of the code), but it also complex enough to be at risk for logical errors that cannot be detected without executing the View.  Conditional logic that requires more than a single logical operator should be looked at more closely to determine whether the condition should be evaluated elsewhere and exposed as a single property of the Model.  Moving the logic above outside of the View and exposing a new Model property would simplify the View code to: @if(Model.HasMoreToSee) {     <div>There’s more to see!</div> } In this posting I have briefly discussed some of the more prominent heuristics that indicate a need to push code from the View into other pieces of the application.  You should now be able to recognize these symptoms when building or maintaining Views (or the Models that support them) in your applications.

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  • Specs, Form and Function – What am I Missing?

    - by Barry Shulam
    0 0 1 628 3586 08041 29 8 4206 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Friday October 26th the Microsoft Surface RT arrived at the office.  I was summoned to my boss’s office for the grand unpacking.  If I had planned ahead I could have used my iPhone 4 to film the event and post it on YouTube however the desire to hold the device and turn it ON was more inviting than becoming a proxy reviewer for Engadget’s website.  1980 was the first time we had a personal computer in our house.  It was a  Kaypro computer. It weighed 29 pounds more than any persons lap could hold.  Then the term “portable computer” meant you could remove it from the building and take it else where.  Today I am typing on this entry on a Macbook Air which weighs 2.38 pounds. This morning Amazons front page main title is: “Much More for Much Less” I was born at the right time to start with the CPM operating system on the Kaypro thru the DOS, Windows, Linux, Mac OSX and mobile phone operating systems and languages.  If you are not aware Technology is moving at a rapid pace.  The New iPad (those who are keeping score – iPad4) is replacing a 7 month old machine the New iPad (iPad 3) I have used and owned many technology devices in my life.  The main point that most of the reader who are in the USA overlook is the fact that we are in the USA.  The devices we purchase have a great digital garden to support them.  The Kaypro computer had a 7-inch screen.  It was a TV tube with two colors – Black and Green.  You could see the 80-column screen flicker with characters – have you every played Pac-Man emulated on the screen with the ABC characters. Traveling across the world you will find that not all apps on your device will function as they did back home because they are not offered outside of your country of origin. I think the main question a buyer of technology should be asking is Function.  The greatest Specs with out function limit you.  The most beautiful form with out function is the same as a crystal vase on your shelf – not a good cereal bowl in the morning. Microsoft Surface RT, Amazon Kindle Fire and Apple iPad all great devices in their respective customers hands. My advice for those looking to purchase on this year:  If the device is your only technology device you buy what you WANT and LIKE. Consider this parallel universe if its not your only device?  Ever go shopping for clothing, shoes, and accessories with your wife, girlfriend, sister or mother?  If you listen carefully you will hear the little voices coming out of there heads saying:  “This goes well with that and I can use it also with that outfit” ”Do you think this clashes with that?”  “Ohh I love how that combination looks on you”.  Portable devices such as tablets and computers can offer a whole lot more when they are combined with the digital echo system you have at home and the manufacturer offers online. Pros of each Device: Microsoft Surface RT: There is a new functionality named SmartGlass which will let you share the content off your tablet to your XBOX 360.  Microsoft office is loaded on the tablet.  You can have more than one user profile on the tablet if you share it with others.   Amazon Kindle or Kindle HD: If you are an Amazon consumer with an annual Amazon Prime service you can consume videos and read books off the Amazon site.  Its the cheapest device.  Its a step up from the kindle reader in many ways.   Apple Ipad or Ipad mini: Over 270 Thousand applications.  Airplay permits you the ability to share to your TV screen. If you are a cord cutter (a person who gets their entertainment content over the web or air vs Cable Providers) the Airplay or Smart glass are a huge bonus.  iPad mini or not: The mini will fit in a purse where the larger one will not.  Its lighter which makes it nice to hold for prolonged periods.  It has an option for LTE wireless which non of the other sub 9 inch tables offer.  The screen is non retina which means the applications are smaller.  Speaking with individuals who are above 50 in age that wear glasses they retina does not make a difference for them however they prefer the larger iPad over the new mini.   Happy Shopping this Channuka Season.   The Kosher Coder.   Follow me on twitter @KosherCoder

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • Mobile Apps for Oracle E-Business Suite

    - by Carlos Chang
    Crosspost from the mobile apps blog.  TL;DR Oracle E-Business Suite is now building mobile apps with Oracle Mobile Application Framework (MAF). Believe it! Build iOS and Android apps with once code base and get it done! By Steven Chan (Oracle Development)  Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is ourOracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Follow @OracleMobile on Twitter Oracle Mobile Blog is here. 

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  • Solaris 11.2: Functional Deprecation

    - by alanc
    In Solaris 11.1, I updated the system headers to enable use of several attributes on functions, including noreturn and printf format, to give compilers and static analyzers more information about how they are used to give better warnings when building code. In Solaris 11.2, I've gone back in and added one more attribute to a number of functions in the system headers: __attribute__((__deprecated__)). This is used to warn people building software that they’re using function calls we recommend no longer be used. While in many cases the Solaris Binary Compatibility Guarantee means we won't ever remove these functions from the system libraries, we still want to discourage their use. I made passes through both the POSIX and C standards, and some of the Solaris architecture review cases to come up with an initial list which the Solaris architecture review committee accepted to start with. This set is by no means a complete list of Obsolete function interfaces, but should be a reasonable start at functions that are well documented as deprecated and seem useful to warn developers away from. More functions may be flagged in the future as they get deprecated, or if further passes are made through our existing deprecated functions to flag more of them. Header Interface Deprecated by Alternative Documented in <door.h> door_cred(3C) PSARC/2002/188 door_ucred(3C) door_cred(3C) <kvm.h> kvm_read(3KVM), kvm_write(3KVM) PSARC/1995/186 Functions on kvm_kread(3KVM) man page kvm_read(3KVM) <stdio.h> gets(3C) ISO C99 TC3 (Removed in ISO C11), POSIX:2008/XPG7/Unix08 fgets(3C) gets(3C) man page, and just about every gets(3C) reference online from the past 25 years, since the Morris worm proved bad things happen when it’s used. <unistd.h> vfork(2) PSARC/2004/760, POSIX:2001/XPG6/Unix03 (Removed in POSIX:2008/XPG7/Unix08) posix_spawn(3C) vfork(2) man page. <utmp.h> All functions from getutent(3C) man page PSARC/1999/103 utmpx functions from getutentx(3C) man page getutent(3C) man page <varargs.h> varargs.h version of va_list typedef ANSI/ISO C89 standard <stdarg.h> varargs(3EXT) <volmgt.h> All functions PSARC/2005/672 hal(5) API volmgt_check(3VOLMGT), etc. <sys/nvpair.h> nvlist_add_boolean(3NVPAIR), nvlist_lookup_boolean(3NVPAIR) PSARC/2003/587 nvlist_add_boolean_value, nvlist_lookup_boolean_value nvlist_add_boolean(3NVPAIR) & (9F), nvlist_lookup_boolean(3NVPAIR) & (9F). <sys/processor.h> gethomelgroup(3C) PSARC/2003/034 lgrp_home(3LGRP) gethomelgroup(3C) <sys/stat_impl.h> _fxstat, _xstat, _lxstat, _xmknod PSARC/2009/657 stat(2) old functions are undocumented remains of SVR3/COFF compatibility support If the above table is cut off when viewing in the blog, try viewing this standalone copy of the table. To See or Not To See To see these warnings, you will need to be building with either gcc (versions 3.4, 4.5, 4.7, & 4.8 are available in the 11.2 package repo), or with Oracle Solaris Studio 12.4 or later (which like Solaris 11.2, is currently in beta testing). For instance, take this oversimplified (and obviously buggy) implementation of the cat command: #include <stdio.h> int main(int argc, char **argv) { char buf[80]; while (gets(buf) != NULL) puts(buf); return 0; } Compiling it with the Studio 12.4 beta compiler will produce warnings such as: % cc -V cc: Sun C 5.13 SunOS_i386 Beta 2014/03/11 % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 The exact warning given varies by compilers, and the compilers also have a variety of flags to either raise the warnings to errors, or silence them. Of couse, the exact form of the output is Not An Interface that can be relied on for automated parsing, just shown for example. gets(3C) is actually a special case — as noted above, it is no longer part of the C Standard Library in the C11 standard, so when compiling in C11 mode (i.e. when __STDC_VERSION__ >= 201112L), the <stdio.h> header will not provide a prototype for it, causing the compiler to complain it is unknown: % gcc -std=c11 gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: implicit declaration of function ‘gets’ [-Wimplicit-function-declaration] while (gets(buf) != NULL) ^ The gets(3C) function of course is still in libc, so if you ignore the error or provide your own prototype, you can still build code that calls it, you just have to acknowledge you’re taking on the risk of doing so yourself. Solaris Studio 12.4 Beta % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 % cc -errwarn=E_DEPRECATED_ATT gets_test.c "gets_test.c", line 6: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 cc: acomp failed for gets_test.c This warning is silenced in the 12.4 beta by cc -erroff=E_DEPRECATED_ATT No warning is currently issued by Studio 12.3 & earler releases. gcc 3.4.3 % /usr/sfw/bin/gcc gets_test.c gets_test.c: In function `main': gets_test.c:6: warning: `gets' is deprecated (declared at /usr/include/iso/stdio_iso.h:221) Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.7.3 % /usr/gcc/4.7/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] % /usr/gcc/4.7/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.8.2 % /usr/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] while (gets(buf) != NULL) ^ % /usr/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] while (gets(buf) != NULL) ^ cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations

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  • XBRL - Moving from Production to Consumption

    - by jmorourke
    Here's an update on what’s new with XBRL and how it can actually benefit your organization versus adding extra time and costs to financial reporting.  On February 29th (leap day) of 2012 I attended the XBRL and Financial Analysis Technology Conference at Baruch College in NYC.  The event, which attracted over 300 XBRL gurus and fans was presented by XBRL US, The New York Society of Security Analysts’ Improved Corporate Reporting Committee, and Baruch College’s Robert Zicklin Center for Corporate Integrity.  The event featured keynotes from the U.S. Securities and Exchange Commission (SEC), and the CFA Institute as well as panels covering alternative research tools and data, corporate reporting to stakeholders and a demonstration of XBRL analysis tools.  The program culminated in a presentation of the finalists and the winner of the $20,000 XBRL Challenge.    Some of the key points made in the sessions included: The focus of XBRL tools is moving from production to consumption. As of February 2012, over 9000 companies are reporting in XBRL, with over 10 million facts filed to date XBRL taxonomy extensions have dropped from 27% to 11% making comparisons easier The SEC reports that XBRL makes it easier to analyze disclosures, focus on accounting issues XBRL is helping standards-setters like the FASB speed their analysis of impacts of proposed accounting rule changes Companies like Thomson Reuters report that XBRL is helping speed the delivery of data to clients The most interesting part of the program though, was the session highlighting the 5 finalists in the XBRL Challenge competition and the winning solution.  The XBRL Challenge was launched in 2011 as a means of spurring the development of more end-user tools to help with the consumption of XBRL-based financial information.       Over an 8-month process handled by 5 judges, there were 84 registrants, 15 completed submissions, 5 finalists and one winner of the challenge.  All of the solutions are open-sourced tools and most of them focus on consuming XBRL-based data.  The 5 finalists included: Advanced XBRL Processing from Oxide solutions – XBRL viewer for taxonomies, filings and company data with peer comparison capabilities. Arrelle – API for XBRL processes, supports SEC Validations, RSS Feeds to access filings etc. Calcbench – XBRL data analysis tool that can be embedded in other web applications.  This tool can combine XBRL filings with real-time market data. XBRL to XL – allows the importing of XBRL data into Microsoft Excel for analysis, comparisons.  Users start on the web and populate Excel with XBRL data. XBurble – allows users to search and view XBRL filings, export to Excel, merge for comparison, and includes a workflow interface. The winner of the $20,000 XBRL Challenge prize was CalcBench.  More information about the XBRL Challenge and the finalists can be found at www.XBRLUS.org/challenge XBRL for Sustainability Reporting – other recent news on the XBRL front was the announcement by the Global Reporting Initiative (GRI) of an XBRL taxonomy for Sustainability Reporting.  This taxonomy was co-developed by the GRI and Deloitte and is designed to make the consumption of data found in Sustainability Reports much easier.  Although there is no government mandate to file Sustainability Reports in XBRL format, organizations that do use the GRI guidelines for Sustainability Reporting are encouraged to tag and submit their data voluntarily to the GRI – who will populate a database with Sustainability Reporting data and make this available to the public.  For more information about this initiative, you can go to the GRI web site:  www.globalreporting.org. So how does all of this benefit corporate filers and investors?  Since its introduction, the consensus in the market is that XBRL has mainly benefited the regulators and investment analysts who need to consume and analyze large volumes of financial data.  But with the emergence of more end-user tools for consuming and analyzing XBRL-based data, and the ability to perform quick comparisons of one company versus its peers and competitors in an industry group, will soon accelerate the benefits to corporate finance staff, as well as individual investors.  This could apply to financial results tagged in XBRL, as well as non-financial information such as Sustainability Reporting – which over the long-term will likely be integrated with financial reporting.   And as multiple regulators and agencies in a country adopt the XBRL standard for corporate filings, more benefits will accrue as companies will be able to leverage one set of XBRL-based financial data for multiple regulatory filings.     For more information about the latest developments in XBRL, check out the XBRL US or XBRL International web sites:  www.xbrl.org, www.xbrlus.org. For more information about what Oracle is doing to support XBRL, here are some links: http://www.oracle.com/us/solutions/ent-performance-bi/disclosure-management-065892.html http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html Feel free to contact me if you have any questions or need more information:  [email protected]

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  • To My 24 Year Old Self, Wherever You Are&hellip;

    - by D'Arcy Lussier
    A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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  • Unexpected advantage of Engineered Systems

    - by user12244672
    It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches.  Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful.  In another, complex. The system is highly Engineered.  But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components.  For example, there's myriad network protocols which could be used with Infiniband.  Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up).  We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously.  Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction.  In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon.  That fix went back into all Solaris releases the following Monday.  From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation.  The reasons were unclear and the information sparse.  The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue.  A number of contributing factors were discovered, including tunable parameters.  An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load.  Workarounds were identified.  Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side.  The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented.  The customer is now extremely happy with performance and robustness.  Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers.  This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers.  If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue.  But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer.  That is a key advantage of Engineered Systems which should not be underestimated.  Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams.  It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

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  • Use your own domain email and tired of SPAM? SPAMfighter FTW

    - by Dave Campbell
    I wouldn't post this if I hadn't tried it... and I paid for it myself, so don't anybody be thinking I'm reviewing something someone sent me! Long ago and far away I got very tired of local ISPs and 2nd phone lines and took the plunge and got hooked up to cable... yeah I know the 2nd phone line concept may be hard for everyone to understand, but that's how it was in 'the old days'. To avoid having to change email addresses all the time, I decided to buy a domain name, get minimal hosting, and use that for all email into the house. That way if I changed providers, all the email addresses wouldn't have to change. Of course, about a dozen domains later, I have LOTS of pop email addresses and even an exchange address to my client's server... times have changed. What also has changed is the fact that we get SPAM... 'back in the day' when I was a beta tester for the first ISP in Phoenix, someone tried sending an ad to all of us, and what he got in return for his trouble was a bunch of core dumps that locked up his email... if you don't know what a core dump is, ask your grandfather. But in today's world, we're all much more civilized than that, and as with many things, the criminals seem to have much more rights than we do, so we get inundated with email offering all sorts of wild schemes that you'd have to be brain-dead to accept, but yet... if people weren't accepting them, they'd stop sending them. I keep hoping that survival of the smartest would weed out the mental midgets that respond and then the jumk email stop, but that hasn't happened yet anymore than finding high-quality hearing aids at the checkout line of Safeway because of all the dimwits playing music too loud inside their car... but that's another whole topic and I digress. So what's the solution for all the spam? And I mean *all*... on that old personal email address, I am now getting over 150 spam messages a day! Yes I know that's why God invented the delete key, but I took it on as a challenge, and it's a matter of principle... why should I switch email addresses, or convert from [email protected] to something else, or have all my email filtered through some service just because some A-Hole somewhere has a site up trying to phish Ma & Pa Kettle (ask your grandfather about that too) out of their retirement money? Well... I got an email from my cousin the other day while I was writing yet another email rule, and there was a banner on the bottom of his email that said he was protected by SPAMfighter. SPAMfighter huh.... so I took a look at their site, and found yet one more of the supposed tools to help us. But... I read that they're a Microsoft Gold Partner... and that doesn't come lightly... so I took a gamble and here's what I found: I installed it, and had to do a couple things: 1) SPAMfighter stuffed the SPAMfighter folder into my client's exchange address... I deleted it, made a new SPAMfighter folder where I wanted it to go, then in the SPAMfighter Clients settings for Outlook, I told it to put all spam there. 2) It didn't seem to be doing anything. There's a ribbon button that you can select "Block", and I did that, wondering if I was 'training' it, but it wasn't picking up duplicates 3) I sent email to support, and wrote a post on the forum (not to self: reply to that post). By the time the folks from the home office responded, it was the next day, and first up, SPAMfighter knocked down everything that came through when Outlook opend... two thumbs up! I disabled my 'garbage collection' rule from Outlook, and told Outlook not to use the junk folder thinking it was interfering. 4) Day 2 seemed to go about like Day 1... but I hung in there. 5) Day 3 is now a whole new day... I had left Outlook open and hadn't looked at the PC since sometime late yesterday afternoon, and when I looked this morning, *every bit* of spam was in the SPAMfighter folder!! I'm a new paying customer After watching SPAMfighter work this morning, I've purchased a 1-year license, and I now can sit and watch as emails come in and disappear from my inbox into the SPAMfighter folder. No more continual tweaking of the rules. I've got SPAMfighter set to 'Very Hard' filtering... personally I'd rather pull the few real emails out of the SPAMfighter folder than pull spam out of the real folders. Yes this is simply another way of using the delete key, but you know what? ... it feels good :) Here's a screenshot of the stats after just about 48 hours of being onboard: Note that all the ones blocked by me were during Day 1 and 2... I've blocked none today, and everything is blocked. Stay in the 'Light!

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  • Stumbling Through: Visual Studio 2010 (Part II)

    I would now like to expand a little on what I stumbled through in part I of my Visual Studio 2010 post and touch on a few other features of VS 2010.  Specifically, I want to generate some code based off of an Entity Framework model and tie it up to an actual data source.  Im not going to take the easy way and tie to a SQL Server data source, though, I will tie it to an XML data file instead.  Why?  Well, why not?  This is purely for learning, there are probably much better ways to get strongly-typed classes around XML but it will force us to go down a path less travelled and maybe learn a few things along the way.  Once we get this XML data and the means to interact with it, I will revisit data binding to this data in a WPF form and see if I cant get reading, adding, deleting, and updating working smoothly with minimal code.  To begin, I will use what was learned in the first part of this blog topic and draw out a data model for the MFL (My Football League) - I dont want the NFL to come down and sue me for using their name in this totally football-related article.  The data model looks as follows, with Teams having Players, and Players having a position and statistics for each season they played: Note that when making the associations between these entities, I was given the option to create the foreign key but I only chose to select this option for the association between Player and Position.  The reason for this is that I am picturing the XML that will contain this data to look somewhat like this: <MFL> <Position/> <Position/> <Position/> <Team>     <Player>         <Statistic/>     </Player> </Team> </MFL> Statistic will be under its associated Player node, and Player will be under its associated Team node no need to have an Id to reference it if we know it will always fall under its parent.  Position, however, is more of a lookup value that will not have any hierarchical relationship to the player.  In fact, the Position data itself may be in a completely different xml file (something Id like to play around with), so in any case, a player will need to reference the position by its Id. So now that we have a simple data model laid out, I would like to generate two things based on it:  A class for each entity with properties corresponding to each entity property An IO class with methods to get data for each entity, either all instances, by Id or by parent. Now my experience with code generation in the past has consisted of writing up little apps that use the code dom directly to regenerate code on demand (or using tools like CodeSmith).  Surely, there has got to be a more fun way to do this given that we are using the Entity Framework which already has built-in code generation for SQL Server support.  Lets start with that built-in stuff to give us a base to work off of.  Right click anywhere in the canvas of our model and select Add Code Generation Item: So just adding that code item seemed to do quite a bit towards what I was intending: It apparently generated a class for each entity, but also a whole ton more.  I mean a TON more.  Way too much complicated code was generated now that code is likely to be a black box anyway so it shouldnt matter, but we need to understand how to make this work the way we want it to work, so lets get ready to do some stumbling through that text template (tt) file. When I open the .tt file that was generated, right off the bat I realize there is going to be trouble there is no color coding, no intellisense no nothing!  That is going to make stumbling through more like groping blindly in the dark while handcuffed and hopping on one foot, which was one of the alternate titles I was considering for this blog.  Thankfully, the community comes to my rescue and I wont have to cast my mind back to the glory days of coding in VI (look it up, kids).  Using the Extension Manager (Available under the Tools menu), I did a quick search for tt editor in the Online Gallery and quickly found the Tangible T4 Editor: Downloading and installing this was a breeze, and after doing so I got some color coding and intellisense while editing the tt files.  If you will be doing any customizing of tt files, I highly recommend installing this extension.  Next, well see if that is enough help for us to tweak that tt file to do the kind of code generation that we wantDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Agile Testing Days 2012 – My First Conference!

    - by Chris George
    I’d like to give you a bit of background first… so please bear with me! In 1996, whilst studying for my final year of my degree, I applied for a job as a C++ Developer at a small software house in Hertfordshire  After bodging up the technical part of the interview I didn’t get the job, but was offered a position as a QA Engineer instead. The role sounded intriguing and the pay was pretty good so in the absence of anything else I took it. Here began my career in the world of software testing! Back then, testing/QA was often an afterthought, something that was bolted on to the development process and very much a second class citizen. Test automation was rare, and tools were basic or non-existent! The internet was just starting to take off, and whilst there might have been testing communities and resources, we were certainly not exposed to any of them. After 8 years I moved to another small company, and again didn’t find myself exposed to any of the changes that were happening in the industry. It wasn’t until I joined Red Gate in 2008 that my view of testing and software development as a whole started to expand. But it took a further 4 years for my view of testing to be totally blown open, and so the story really begins… In May 2012 I was fortunate to land the role of Head of Test Engineering. Soon after, I received an email with details for the “Agile Testi However, in my new role, I decided that it was time to bite the bullet and at least go to one conference. Perhaps I could get some new ideas to supplement and support some of the ideas I already had.ng Days” conference in Potsdam, Germany. I looked over the suggested programme and some of the talks peeked my interest. For numerous reasons I’d shied away from attending conferences in the past, one of the main ones being that I didn’t see much benefit in attending loads of talks when I could just read about stuff like that on the internet. So, on the 18th November 2012, myself and three other Red Gaters boarded a plane at Heathrow bound for Potsdam, Germany to attend Agile Testing Days 2012. Tutorial Day – “Software Testing Reloaded” We chose to do the tutorials on the 19th, I chose the one titled “Software Testing Reloaded – So you wanna actually DO something? We’ve got just the workshop for you. Now with even less powerpoint!”. With such a concise and serious title I just had to see what it was about! I nervously entered the room to be greeted by tables, chairs etc all over the place, not set out and frankly in one hell of a mess! There were a few people in there playing a game with dice. Okaaaay… this is going to be a long day! Actually the dice game was an exercise in deduction and simplification… I found it very interesting and is certainly something I’ll be using at work as a training exercise! (I won’t explain the game here cause I don’t want to let the cat out of the bag…) The tutorial consisted of several games, exploring different aspects of testing. They were all practical yet required a fair amount of thin king. Matt Heusser and Pete Walen were running the tutorial, and presented it in a very relaxed and light-hearted manner. It was really my first experience of working in small teams with testers from very different backgrounds, and it was really enjoyable. Matt & Pete were very approachable and offered advice where required whilst still making you work for the answers! One of the tasks was to devise several strategies for testing some electronic dice. The premise was that a Vegas casino wanted to use the dice to appeal to the twenty-somethings interested in tech, but needed assurance that they were as reliable and random as traditional dice. This was a very interesting and challenging exercise that forced us to challenge various assumptions, determine/clarify requirements but most of all it was frustrating because the dice made a very very irritating beeping noise. Multiple that by at least 12 dice and I was dreaming about them all that night!! Some of the main takeaways that were brilliantly demonstrated through the games were not to make assumptions, challenge requirements, and have fun testing! The tutorial lasted the whole day, but to be honest the day went very quickly! My introduction into the conference experience started very well indeed, and I would talk to both Matt and Pete several times during the 4 days. Days 1,2 & 3 will be coming soon…  

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  • OpenGL problem with FBO integer texture and color attachment

    - by Grieverheart
    In my simple renderer, I have 2 FBOs one that contains diffuse, normals, instance ID and depth in that order and one that I use store the ssao result. The textures I use for the first FBO are RGB8, RGBA16F, R32I and GL_DEPTH_COMPONENT32F for the depth. For the second FBO I use an R16F texture. My rendering process is to first render to everything I mentioned in the first FBO, then bind depth and normals textures for reading for the ssao pass and write to the second FBO. After that I bind the second FBO's texture for reading in my blur shader and bind the first FBO for writing. What I intend to do is to write the blurred ssao value to the alpha component of the Normals texture. Here are where the problems start. First of all, I use shading language 3.3, which my graphics card does support. I manage ouputs in my shaders using layout(location = #). Now, the normals texture should be bound to color attachment 1, but when I use 1, it seems to write to my diffuse texture which should be in color attachment 0. When I instead use layout(location = 0), it gets correctly written to my normals texture. Besides this, my instance ID texture also gets resets after running the blur shader which is weird because if I use a float texture and write to it instanceID / nInstances, the texture doesn't get reset after the blur shader has ran. Here is how I prepare my first FBO: bool CGBuffer::Init(unsigned int WindowWidth, unsigned int WindowHeight){ //Create FBO glGenFramebuffers(1, &m_fbo); glBindFramebuffer(GL_DRAW_FRAMEBUFFER, m_fbo); //Create gbuffer and Depth Buffer Textures glGenTextures(GBUFF_NUM_TEXTURES, &m_textures[0]); glGenTextures(1, &m_depthTexture); //prepare gbuffer for(unsigned int i = 0; i < GBUFF_NUM_TEXTURES; i++){ glBindTexture(GL_TEXTURE_2D, m_textures[i]); if(i == GBUFF_TEXTURE_TYPE_NORMAL) glTexImage2D(GL_TEXTURE_2D, 0, GL_RGBA16F, WindowWidth, WindowHeight, 0, GL_RGBA, GL_FLOAT, NULL); else if(i == GBUFF_TEXTURE_TYPE_DIFFUSE) glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB8, WindowWidth, WindowHeight, 0, GL_RGB, GL_FLOAT, NULL); else if(i == GBUFF_TEXTURE_TYPE_ID) glTexImage2D(GL_TEXTURE_2D, 0, GL_R32I, WindowWidth, WindowHeight, 0, GL_RED_INTEGER, GL_INT, NULL); else{ std::cout << "Error in FBO initialization" << std::endl; return false; } glFramebufferTexture2D(GL_DRAW_FRAMEBUFFER, GL_COLOR_ATTACHMENT0 + i, GL_TEXTURE_2D, m_textures[i], 0); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP); } //prepare depth buffer glBindTexture(GL_TEXTURE_2D, m_depthTexture); glTexImage2D(GL_TEXTURE_2D, 0, GL_DEPTH_COMPONENT32F, WindowWidth, WindowHeight, 0, GL_DEPTH_COMPONENT, GL_FLOAT, NULL); glFramebufferTexture2D(GL_DRAW_FRAMEBUFFER, GL_DEPTH_ATTACHMENT, GL_TEXTURE_2D, m_depthTexture, 0); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameteri (GL_TEXTURE_2D, GL_TEXTURE_COMPARE_MODE, GL_NONE); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP); GLenum DrawBuffers[] = {GL_COLOR_ATTACHMENT0, GL_COLOR_ATTACHMENT1, GL_COLOR_ATTACHMENT2}; glDrawBuffers(GBUFF_NUM_TEXTURES, DrawBuffers); GLenum Status = glCheckFramebufferStatus(GL_FRAMEBUFFER); if(Status != GL_FRAMEBUFFER_COMPLETE){ std::cout << "FB error, status 0x" << std::hex << Status << std::endl; return false; } //Restore default framebuffer glBindFramebuffer(GL_FRAMEBUFFER, 0); return true; } where I use an enum defined as, enum GBUFF_TEXTURE_TYPE{ GBUFF_TEXTURE_TYPE_DIFFUSE, GBUFF_TEXTURE_TYPE_NORMAL, GBUFF_TEXTURE_TYPE_ID, GBUFF_NUM_TEXTURES }; Am I missing some kind of restriction? Does the color attachment of the FBO's textures somehow gets reset i.e. I'm using a re-size function which re-sizes the textures of the FBO but should I perhaps call glFramebufferTexture2D again too? EDIT: Here is the shader in question: #version 330 core uniform sampler2D aoSampler; uniform vec2 TEXEL_SIZE; // x = 1/res x, y = 1/res y uniform bool use_blur; noperspective in vec2 TexCoord; layout(location = 0) out vec4 out_AO; void main(void){ if(use_blur){ float result = 0.0; for(int i = -1; i < 2; i++){ for(int j = -1; j < 2; j++){ vec2 offset = vec2(TEXEL_SIZE.x * i, TEXEL_SIZE.y * j); result += texture(aoSampler, TexCoord + offset).r; // -0.004 because the texture seems to be a bit displaced } } out_AO = vec4(vec3(0.0), result / 9); } else out_AO = vec4(vec3(0.0), texture(aoSampler, TexCoord).r); }

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  • Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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  • C#/.NET Little Wonders: Getting Caller Information

    - by James Michael Hare
    Originally posted on: http://geekswithblogs.net/BlackRabbitCoder/archive/2013/07/25/c.net-little-wonders-getting-caller-information.aspx Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. There are times when it is desirable to know who called the method or property you are currently executing.  Some applications of this could include logging libraries, or possibly even something more advanced that may server up different objects depending on who called the method. In the past, we mostly relied on the System.Diagnostics namespace and its classes such as StackTrace and StackFrame to see who our caller was, but now in C# 5, we can also get much of this data at compile-time. Determining the caller using the stack One of the ways of doing this is to examine the call stack.  The classes that allow you to examine the call stack have been around for a long time and can give you a very deep view of the calling chain all the way back to the beginning for the thread that has called you. You can get caller information by either instantiating the StackTrace class (which will give you the complete stack trace, much like you see when an exception is generated), or by using StackFrame which gets a single frame of the stack trace.  Both involve examining the call stack, which is a non-trivial task, so care should be done not to do this in a performance-intensive situation. For our simple example let's say we are going to recreate the wheel and construct our own logging framework.  Perhaps we wish to create a simple method Log which will log the string-ified form of an object and some information about the caller.  We could easily do this as follows: 1: static void Log(object message) 2: { 3: // frame 1, true for source info 4: StackFrame frame = new StackFrame(1, true); 5: var method = frame.GetMethod(); 6: var fileName = frame.GetFileName(); 7: var lineNumber = frame.GetFileLineNumber(); 8: 9: // we'll just use a simple Console write for now 10: Console.WriteLine("{0}({1}):{2} - {3}", 11: fileName, lineNumber, method.Name, message); 12: } So, what we are doing here is grabbing the 2nd stack frame (the 1st is our current method) using a 2nd argument of true to specify we want source information (if available) and then taking the information from the frame.  This works fine, and if we tested it out by calling from a file such as this: 1: // File c:\projects\test\CallerInfo\CallerInfo.cs 2:  3: public class CallerInfo 4: { 5: Log("Hello Logger!"); 6: } We'd see this: 1: c:\projects\test\CallerInfo\CallerInfo.cs(5):Main - Hello Logger! This works well, and in fact CallStack and StackFrame are still the best ways to examine deeper into the call stack.  But if you only want to get information on the caller of your method, there is another option… Determining the caller at compile-time In C# 5 (.NET 4.5) they added some attributes that can be supplied to optional parameters on a method to receive caller information.  These attributes can only be applied to methods with optional parameters with explicit defaults.  Then, as the compiler determines who is calling your method with these attributes, it will fill in the values at compile-time. These are the currently supported attributes available in the  System.Runtime.CompilerServices namespace": CallerFilePathAttribute – The path and name of the file that is calling your method. CallerLineNumberAttribute – The line number in the file where your method is being called. CallerMemberName – The member that is calling your method. So let’s take a look at how our Log method would look using these attributes instead: 1: static int Log(object message, 2: [CallerMemberName] string memberName = "", 3: [CallerFilePath] string fileName = "", 4: [CallerLineNumber] int lineNumber = 0) 5: { 6: // we'll just use a simple Console write for now 7: Console.WriteLine("{0}({1}):{2} - {3}", 8: fileName, lineNumber, memberName, message); 9: } Again, calling this from our sample Main would give us the same result: 1: c:\projects\test\CallerInfo\CallerInfo.cs(5):Main - Hello Logger! However, though this seems the same, there are a few key differences. First of all, there are only 3 supported attributes (at this time) that give you the file path, line number, and calling member.  Thus, it does not give you as rich of detail as a StackFrame (which can give you the calling type as well and deeper frames, for example).  Also, these are supported through optional parameters, which means we could call our new Log method like this: 1: // They're defaults, why not fill 'em in 2: Log("My message.", "Some member", "Some file", -13); In addition, since these attributes require optional parameters, they cannot be used in properties, only in methods. These caveats aside, they do let you get similar information inside of methods at a much greater speed!  How much greater?  Well lets crank through 1,000,000 iterations of each.  instead of logging to console, I’ll return the formatted string length of each.  Doing this, we get: 1: Time for 1,000,000 iterations with StackTrace: 5096 ms 2: Time for 1,000,000 iterations with Attributes: 196 ms So you see, using the attributes is much, much faster!  Nearly 25x faster in fact.  Summary There are a few ways to get caller information for a method.  The StackFrame allows you to get a comprehensive set of information spanning the whole call stack, but at a heavier cost.  On the other hand, the attributes allow you to quickly get at caller information baked in at compile-time, but to do so you need to create optional parameters in your methods to support it. Technorati Tags: Little Wonders,CSharp,C#,.NET,StackFrame,CallStack,CallerFilePathAttribute,CallerLineNumberAttribute,CallerMemberName

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  • T-SQL Tuesday #34: Help! I Need Somebody!

    - by Most Valuable Yak (Rob Volk)
    Welcome everyone to T-SQL Tuesday Episode 34!  When last we tuned in, Mike Fal (b|t) hosted Trick Shots.  These highlighted techniques or tricks that you figured out on your own which helped you understand SQL Server better. This month, I'm asking you to look back this past week, year, century, or hour...to a time when you COULDN'T figure it out.  When you were stuck on a SQL Server problem and you had to seek help. In the beginning... SQL Server has changed a lot since I started with it.  <Cranky Old Guy> Back in my day, Books Online was neither.  There were no blogs. Google was the third-place search site. There were perhaps two or three community forums where you could ask questions.  (Besides the Microsoft newsgroups...which you had to access with Usenet.  And endure the wrath of...Celko.)  Your "training" was reading a book, made from real dead trees, that you bought from your choice of brick-and-mortar bookstore. And except for your local user groups, there were no conferences, seminars, SQL Saturdays, or any online video hookups where you could interact with a person. You'd have to call Microsoft Support...on the phone...a LANDLINE phone.  And none of this "SQL Family" business!</Cranky Old Guy> Even now, with all these excellent resources available, it's still daunting for a beginner to seek help for SQL Server.  The product is roughly 1247.4523 times larger than it was 15 years ago, and it's simply impossible to know everything about it.*  So whether you are a beginner, or a seasoned pro of over a decade's experience, what do you do when you need help on SQL Server? That's so meta... In the spirit of offering help, here are some suggestions for your topic: Tell us about a person or SQL Server community who have been helpful to you.  It can be about a technical problem, or not, e.g. someone who volunteered for your local SQL Saturday.  Sing their praises!  Let the world know who they are! Do you have any tricks for using Books Online?  Do you use the locally installed product, or are you completely online with BOL/MSDN/Technet, and why? If you've been using SQL Server for over 10 years, how has your help-seeking changed? Are you using Twitter, StackOverflow, MSDN Forums, or another resource that didn't exist when you started? What made you switch? Do you spend more time helping others than seeking help? What motivates you to help, and how do you contribute? Structure your post along the lyrics to The Beatles song Help! Audio or video renditions are particularly welcome! Lyrics must include reference to SQL Server terminology or community, and performances must be in your voice or include you playing an instrument. These are just suggestions, you are free to write whatever you like.  Bonus points if you can incorporate ALL of these into a single post.  (Or you can do multiple posts, we're flexible like that.)  Help us help others by showing how others helped you! Legalese, Your Rights, Yada yada... If you would like to participate in T-SQL Tuesday please be sure to follow the rules below: Your blog post must be published between Tuesday, September 11, 2012 00:00:00 GMT and Wednesday, September 12, 2012 00:00:00 GMT. Include the T-SQL Tuesday logo (above) and hyperlink it back to this post. If you don’t see your post in trackbacks, add the link to the comments below. If you are on Twitter please tweet your blog using the #TSQL2sDay hashtag.  I can be contacted there as @sql_r, in case you have questions or problems with comments/trackback.  I'll have a follow-up post listing all the contributions as soon as I can. Thank you all for participating, and special thanks to Adam Machanic (b|t) for all his help and for continuing this series!

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  • Vendors: Partners or Salespeople?

    - by BuckWoody
    I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Seizing the Moment with Mobility

    - by Divya Malik
    Empowering people to work where they want to work is becoming more critical now with the consumerisation of technology. Employees are bringing their own devices to the workplace and expecting to be productive wherever they are. Sales people welcome the ability to run their critical business applications where they can be most effective which is typically on the road and when they are still with the customer. Oracle has invested many years of research in understanding customer's Mobile requirements. “The keys to building the best user experience were building in a lot of flexibility in ways to support sales, and being useful,” said Arin Bhowmick, Director, CRM, for the Applications UX team. “We did that by talking to and analyzing the needs of a lot of people in different roles.” The team studied real-life sales teams. “We wanted to study salespeople in context with their work,” Bhowmick said. “We studied all user types in the CRM world because we wanted to build a user interface and user experience that would cater to sales representatives, marketing managers, sales managers, and more. Not only did we do studies in our labs, but also we did studies in the field and in mobile environments because salespeople are always on the go.” Here is a recent post from Hernan Capdevila, Vice President, Oracle Fusion Apps which was featured on the Oracle Applications Blog.  Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan Capdevila Vice President, Oracle Applications Development

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  • useFastClick in JQuery Mobile

    - by Yousef_Jadallah
      Normal 0 false false false EN-US X-NONE AR-SA /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;} For who want to convert the application from JQM Alpha to JQM Beta 1, needs to bind  click  events to the new vclick one. Click event is working in general browsers butt that is needed for iOS and Android, useFastClick  is (touch + mouse click). Moreover if you have this event alot in your project you can turn useFastClick off in mobileinit event: $(document).bind("mobileinit", function () {             $.mobile.useFastClick = false; });   vclick event is needed to support touch events to make the page changes to happen faster, and to perform the URL hiding. So you need to change something like this  $('btnShow').live("click", function (evt) {   To :  $('btnShow').live("vclick", function (evt) {     For more information : http://jquerymobile.com/test/docs/api/globalconfig.html   Here you can find full example in this case : <!DOCTYPE ><html xmlns="http://www.w3.org/1999/xhtml"><head>    <link rel="stylesheet" href="http://code.jquery.com/mobile/1.0b1/jquery.mobile-1.0b1.min.css" />    <script src="http://code.jquery.com/jquery-1.6.1.min.js"></script>    <script src="http://code.jquery.com/mobile/1.0b1/jquery.mobile-1.0b1.min.js"></script>    <script type="text/javascript">     //Here you need to use vclick instead of click event         $('ul[id="MylistView"] a').live("vclick", function (evt) {            alert('list click');        });      </script>    <title></title></head><body>    <div id="FirstPage" data-role="page" data-theme="b">        <div data-role="header">            <h1>                Page Title</h1>        </div>        <div data-role="content">            <ul id="MylistView" data-role="listview" data-theme="g">                <li><a href="#SecondPage">Acura</a></li>                <li><a href="#SecondPage">Audi</a></li>                <li><a href="#SecondPage">BMW</a></li>            </ul>        </div>        <div data-role="footer">            <h4>                Page Footer</h4>        </div>    </div>    <div id="SecondPage" data-role="page" data-theme="b"   >        <div data-role="header" >            <h1>                Page Title</h1>        </div>        Second Page        <div data-role="footer">            <h4>                Page Footer</h4>        </div>    </div></body></html>     Hope that helps.

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  • A Basic Thread

    - by Joe Mayo
    Most of the programs written are single-threaded, meaning that they run on the main execution thread. For various reasons such as performance, scalability, and/or responsiveness additional threads can be useful. .NET has extensive threading support, from the basic threads introduced in v1.0 to the Task Parallel Library (TPL) introduced in v4.0. To get started with threads, it's helpful to begin with the basics; starting a Thread. Why Do I Care? The scenario I'll use for needing to use a thread is writing to a file.  Sometimes, writing to a file takes a while and you don't want your user interface to lock up until the file write is done. In other words, you want the application to be responsive to the user. How Would I Go About It? The solution is to launch a new thread that performs the file write, allowing the main thread to return to the user right away.  Whenever the file writing thread completes, it will let the user know.  In the meantime, the user is free to interact with the program for other tasks. The following examples demonstrate how to do this. Show Me the Code? The code we'll use to work with threads is in the System.Threading namespace, so you'll need the following using directive at the top of the file: using System.Threading; When you run code on a thread, the code is specified via a method.  Here's the code that will execute on the thread: private static void WriteFile() { Thread.Sleep(1000); Console.WriteLine("File Written."); } The call to Thread.Sleep(1000) delays thread execution. The parameter is specified in milliseconds, and 1000 means that this will cause the program to sleep for approximately 1 second.  This method happens to be static, but that's just part of this example, which you'll see is launched from the static Main method.  A thread could be instance or static.  Notice that the method does not have parameters and does not have a return type. As you know, the way to refer to a method is via a delegate.  There is a delegate named ThreadStart in System.Threading that refers to a method without parameters or return type, shown below: ThreadStart fileWriterHandlerDelegate = new ThreadStart(WriteFile); I'll show you the whole program below, but the ThreadStart instance above goes in the Main method. The thread uses the ThreadStart instance, fileWriterHandlerDelegate, to specify the method to execute on the thread: Thread fileWriter = new Thread(fileWriterHandlerDelegate); As shown above, the argument type for the Thread constructor is the ThreadStart delegate type. The fileWriterHandlerDelegate argument is an instance of the ThreadStart delegate type. This creates an instance of a thread and what code will execute, but the new thread instance, fileWriter, isn't running yet. You have to explicitly start it, like this: fileWriter.Start(); Now, the code in the WriteFile method is executing on a separate thread. Meanwhile, the main thread that started the fileWriter thread continues on it's own.  You have two threads running at the same time. Okay, I'm Starting to Get Glassy Eyed. How Does it All Fit Together? The example below is the whole program, pulling all the previous bits together. It's followed by its output and an explanation. using System; using System.Threading; namespace BasicThread { class Program { static void Main() { ThreadStart fileWriterHandlerDelegate = new ThreadStart(WriteFile); Thread fileWriter = new Thread(fileWriterHandlerDelegate); Console.WriteLine("Starting FileWriter"); fileWriter.Start(); Console.WriteLine("Called FileWriter"); Console.ReadKey(); } private static void WriteFile() { Thread.Sleep(1000); Console.WriteLine("File Written"); } } } And here's the output: Starting FileWriter Called FileWriter File Written So, Why are the Printouts Backwards? The output above corresponds to Console.Writeline statements in the program, with the second and third seemingly reversed. In a single-threaded program, "File Written" would print before "Called FileWriter". However, this is a multi-threaded (2 or more threads) program.  In multi-threading, you can't make any assumptions about when a given thread will run.  In this case, I added the Sleep statement to the WriteFile method to greatly increase the chances that the message from the main thread will print first. Without the Thread.Sleep, you could run this on a system with multiple cores and/or multiple processors and potentially get different results each time. Interesting Tangent but What Should I Get Out of All This? Going back to the main point, launching the WriteFile method on a separate thread made the program more responsive.  The file writing logic ran for a while, but the main thread returned to the user, as demonstrated by the print out of "Called FileWriter".  When the file write finished, it let the user know via another print statement. This was a very efficient use of CPU resources that made for a more pleasant user experience. Joe

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • My error with upgrading 4.0 to 4.2- What NOT to do...

    - by Steve Tunstall
    Last week, I was helping a client upgrade from the 2011.1.4.0 code to the newest 2011.1.4.2 code. We downloaded the 4.2 update from MOS, upload and unpacked it on both controllers, and upgraded one of the controllers in the cluster with no issues at all. As this was a brand-new system with no networking or pools made on it yet, there were not any resources to fail back and forth between the controllers. Each controller had it's own, private, management interface (igb0 and igb1) and that's it. So we took controller 1 as the passive controller and upgraded it first. The first controller came back up with no issues and was now on the 4.2 code. Great. We then did a takeover on controller 1, making it the active head (although there were no resources for it to take), and then proceeded to upgrade controller 2. Upon upgrading the second controller, we ran the health check with no issues. We then ran the update and it ran and rebooted normally. However, something strange then happened. It took longer than normal to come back up, and when it did, we got the "cluster controllers on different code" error message that one gets when the two controllers of a cluster are running different code. But we just upgraded the second controller to 4.2, so they should have been the same, right??? Going into the Maintenance-->System screen of controller 2, we saw something very strange. The "current version" was still on 4.0, and the 4.2 code was there but was in the "previous" state with the rollback icon, as if it was the OLDER code and not the newer code. I have never seen this happen before. I would have thought it was a bad 4.2 code file, but it worked just fine with controller 1, so I don't think that was it. Other than the fact the code did not update, there was nothing else going on with this system. It had no yellow lights, no errors in the Problems section, and no errors in any of the logs. It was just out of the box a few hours ago, and didn't even have a storage pool yet. So.... We deleted the 4.2 code, uploaded it from scratch, ran the health check, and ran the upgrade again. once again, it seemed to go great, rebooted, and came back up to the same issue, where it came to 4.0 instead of 4.2. See the picture below.... HERE IS WHERE I MADE A BIG MISTAKE.... I SHOULD have instantly called support and opened a Sev 2 ticket. They could have done a shared shell and gotten the correct Fishwork engineer to look at the files and the code and determine what file was messed up and fixed it. The system was up and working just fine, it was just on an older code version, not really a huge problem at all. Instead, I went ahead and clicked the "Rollback" icon, thinking that the system would rollback to the 4.2 code.   Ouch... What happened was that the system said, "Fine, I will delete the 4.0 code and boot to your 4.2 code"... Which was stupid on my part because something was wrong with the 4.2 code file here and the 4.0 was just fine.  So now the system could not boot at all, and the 4.0 code was completely missing from the system, and even a high-level Fishworks engineer could not help us. I had messed it up good. We could only get to the ILOM, and I had to re-image the system from scratch using a hard-to-get-and-use FishStick USB drive. These are tightly controlled and difficult to get, almost always handcuffed to an engineer who will drive out to re-image a system. This took another day of my client's time.  So.... If you see a "previous version" of your system code which is actually a version higher than the current version... DO NOT ROLL IT BACK.... It did not upgrade for a very good reason. In my case, after the system was re-imaged to a code level just 3 back, we once again tried the same 4.2 code update and it worked perfectly the first time and is now great and stable.  Lesson learned.  By the way, our buddy Ryan Matthews wanted to point out the best practice and supported way of performing an upgrade of an active/active ZFSSA, where both controllers are doing some of the work. These steps would not have helpped me for the above issue, but it's important to follow the correct proceedure when doing an upgrade. 1) Upload software to both controllers and wait for it to unpack 2) On controller "A" navigate to configuration/cluster and click "takeover" 3) Wait for controller "B" to finish restarting, then login to it, navigate to maintenance/system, and roll forward to the new software. 4) Wait for controller "B" to apply the update and finish rebooting 5) Login to controller "B", navigate to configuration/cluster and click "takeover" 6) Wait for controller "A" to finish restarting, then login to it, navigate to maintenance/system, and roll forward to the new software. 7) Wait for controller "A" to apply the update and finish rebooting 8) Login to controller "B", navigate to configuration/cluster and click "failback"

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  • PanelGridLayout - A Layout Revolution

    - by Duncan Mills
    With the most recent 11.1.2 patchset (11.1.2.3) there has been a lot of excitement around ADF Essentials (and rightly so), however, in all the fuss I didn't want an even more significant change to get missed - yes you read that correctly, a more significant change! I'm talking about the new panelGridLayout component, I can confidently say that this one of the most revolutionary components that we've introduced in 11g, even though it sounds rather boring. To be totally accurate, panelGrid was introduced in 11.1.2.2 but without any presence in the component palette or other design time support, so it was largely missed unless you read the release notes. However in this latest patchset it's finally front and center. Its time to explore - we (really) need to talk about layout.  Let's face it,with ADF Faces rich client, layout is a rather arcane pursuit, once you are a layout master, all bow before you, but it's more of an art than a science, and it is often, in fact, way too difficult to achieve what should (apparently) be a pretty simple. Here's a great example, it's a homework assignment I set for folks I'm teaching this stuff to:  The requirements for this layout are: The header is 80px high, the footer is 30px. These are both fixed.  The first section of the header containing the logo is 180px wide The logo is centered within the top left hand corner of the header  The title text is start aligned in the center zone of the header and will wrap if the browser window is narrowed. It should be aligned in the center of the vertical space  The about link is anchored to the right hand side of the browser with a 20px gap and again is center aligned vertically. It will move as the browser window is reduced in width. The footer has a right aligned copyright statement, again middle aligned within a 30px high footer region and with a 20px buffer to the right hand edge. It will move as the browser window is reduced in width. All remaining space is given to a central zone, which, in this case contains a panelSplitter. Expect that at some point in time you'll need a separate messages line in the center of the footer.  In the homework assigment I set I also stipulate that no inlineStyles can be used to control alignment or margins and no use of other taglibs (e.g. JSF HTML or Trinidad HTML). So, if we take this purist approach, that basic page layout (in my stock solution) requires 3 panelStretchLayouts, 5 panelGroupLayouts and 4 spacers - not including the spacer I use for the logo and the contents of the central zone splitter - phew! The point is that even a seemingly simple layout needs a bit of thinking about, particulatly when you consider strechting and browser re-size behavior. In fact, this little sample actually teaches you much of what you need to know to become vaguely competant at layouts in the framework. The underlying result of "the way things are" is that most of us reach for panelStretchLayout before even finishing the first sip of coffee as we embark on a new page design. In fact most pages you will see in any moderately complex ADF page will basically be nested panelStretchLayouts and panelGroupLayouts, sometimes many, many levels deep. So this is a problem, we've known this for some time and now we have a good solution. (I should point out that the oft-used Trinidad trh tags are not a particularly good solution as you're tie-ing yourself to an HTML table based layout in that case with a host of attendent issues in resize and bi-di behavior, but I digress.) So, tadaaa, I give to you panelGridLayout. PanelGrid, as the name suggests takes a grid like (dare I say slightly gridbag-like) approach to layout, dividing your layout into rows and colums with margins, sizing, stretch behaviour, colspans and rowspans all rolled in, all without the use of inlineStyle. As such, it provides for a much more powerful and consise way of defining a layout such as the one above that is actually simpler and much more logical to design. The basic building blocks are the panelGridLayout itself, gridRow and gridCell. Your content sits inside the cells inside the rows, all helpfully allowing both streching, valign and halign definitions without the need to nest further panelGroupLayouts. So much simpler!  If I break down the homework example above my nested comglomorate of 12 containers and spacers can be condensed down into a single panelGrid with 3 rows and 5 cell definitions (39 lines of source reduced to 24 in the case of the sample). What's more, the actual runtime representation in the browser DOM is much, much simpler, and clean, with basically one DIV per cell (Note that just because the panelGridLayout semantics looks like an HTML table does not mean that it's rendered that way!) . Another hidden benefit is the runtime cost. Because we can use a single layout to achieve much more complex geometries the client side layout code inside the browser is having to work a lot less. This will be a real benefit if your application needs to run on lower powered clients such as netbooks or tablets. So, it's time, if you're on 11.1.2.2 or above, to smile warmly at your panelStretchLayouts, wrap the blanket around it's knees and wheel it off to the Sunset Retirement Home for a well deserved rest. There's a new kid on the block and it wants to be your friend. 

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  • 7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

    - by MichaelM-Oracle
    By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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  • How can I set my screen resolution to match my TV?

    - by Scott Severance
    I have a computer in my classroom that's connected to an LG smart TV (that's actually not so smart. I wouldn't recommend buying one.). For the touch interface, the TV wants a resolution of 1920x1080 at 60Hz. However, I can't seem to set the computer to that resolution. The display settings only offer 1024x768 and 640x480. The computer dual boots with Windows XP, where widescreen options are available in approximately the required size, but the exact resolution -- or even aspect ratio-- isn't available in XP either. I tried the following command: xrandr -s 1920x1080 -r 60 The response was: Size 1920x1080 not found in available modes Back in the old days, the solution would be to edit xorg.conf. However, since that file no longer exists, and I haven't found up-to-date info, I don't know what else to do. If it helps, this machine will never be connected to a different display, so resolution flexibility isn't important. Here's the output of lshw: *-display:0 description: VGA compatible controller product: 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 03 width: 64 bits clock: 33MHz capabilities: vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:42 memory:fe800000-febfffff memory:d0000000-dfffffff ioport:ecd8(size=8) *-display:1 UNCLAIMED description: Display controller product: 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2.1 bus info: pci@0000:00:02.1 version: 03 width: 64 bits clock: 33MHz According to the system settings, my graphics driver is unknown and my "experience" is standard. This is 64-bit Ubuntu 12.04 (Precise) Note: There are a number of similar questions to this one, but they didn't include any answers that helped me. Update After posting this question, I noticed one in the sidebar that I hadn't found through search but which appeared to contain the answer. Based on that question, I created the /etc/X11/xorg.conf file below: Section "ServerLayout" Identifier "X.org Configured" Screen 0 "Screen0" 0 0 InputDevice "Mouse0" "CorePointer" InputDevice "Keyboard0" "CoreKeyboard" EndSection Section "Files" ModulePath "/usr/lib/xorg/modules" FontPath "/usr/share/fonts/X11/misc" FontPath "/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType" FontPath "built-ins" EndSection Section "Module" Load "glx" Load "dri2" Load "dbe" Load "dri" Load "record" Load "extmod" EndSection Section "InputDevice" Identifier "Keyboard0" Driver "kbd" EndSection Section "InputDevice" Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/input/mice" Option "ZAxisMapping" "4 5 6 7" EndSection Section "Monitor" Identifier "Monitor0" VendorName "LG" ModelName "Smart TV" EndSection Section "Device" ### Available Driver options are:- ### Values: <i>: integer, <f>: float, <bool>: "True"/"False", ### <string>: "String", <freq>: "<f> Hz/kHz/MHz", ### <percent>: "<f>%" ### [arg]: arg optional #Option "DRI" # [<bool>] #Option "ColorKey" # <i> #Option "VideoKey" # <i> #Option "FallbackDebug" # [<bool>] #Option "Tiling" # [<bool>] #Option "LinearFramebuffer" # [<bool>] #Option "Shadow" # [<bool>] #Option "SwapbuffersWait" # [<bool>] #Option "TripleBuffer" # [<bool>] #Option "XvMC" # [<bool>] #Option "XvPreferOverlay" # [<bool>] #Option "DebugFlushBatches" # [<bool>] #Option "DebugFlushCaches" # [<bool>] #Option "DebugWait" # [<bool>] #Option "HotPlug" # [<bool>] #Option "RelaxedFencing" # [<bool>] Identifier "Card0" Driver "intel" BusID "PCI:0:2:0" EndSection Section "Screen" Identifier "Screen0" Device "Card0" Monitor "Monitor0" DefaultDepth 24 #SubSection "Display" # Viewport 0 0 # Depth 1 #EndSubSection #SubSection "Display" # Viewport 0 0 # Depth 4 #EndSubSection #SubSection "Display" # Viewport 0 0 # Depth 8 #EndSubSection #SubSection "Display" # Viewport 0 0 # Depth 15 #EndSubSection #SubSection "Display" # Viewport 0 0 # Depth 16 #EndSubSection SubSection "Display" Viewport 0 0 Depth 24 Modes "1024x768" "1920x1080" EndSubSection EndSection According to /var/log/Xorg.0.log, my settings aren't being applied. In fact, I wonder if the config file is even being read. [ 1209.083] (**) intel(0): Depth 24, (--) framebuffer bpp 32 [ 1209.084] (==) intel(0): RGB weight 888 [ 1209.084] (==) intel(0): Default visual is TrueColor [ 1209.084] (II) intel(0): Integrated Graphics Chipset: Intel(R) G41 [ 1209.084] (--) intel(0): Chipset: "G41" [ 1209.084] (**) intel(0): Relaxed fencing enabled [ 1209.084] (**) intel(0): Wait on SwapBuffers? enabled [ 1209.084] (**) intel(0): Triple buffering? enabled [ 1209.084] (**) intel(0): Framebuffer tiled [ 1209.084] (**) intel(0): Pixmaps tiled [ 1209.084] (**) intel(0): 3D buffers tiled [ 1209.084] (**) intel(0): SwapBuffers wait enabled [ 1209.084] (==) intel(0): video overlay key set to 0x101fe [ 1209.172] (II) intel(0): Output VGA1 using monitor section Monitor0 [ 1209.260] (II) intel(0): EDID for output VGA1 [ 1209.260] (II) intel(0): Printing probed modes for output VGA1 [ 1209.260] (II) intel(0): Modeline "1024x768"x60.0 65.00 1024 1048 1184 1344 768 771 777 806 -hsync -vsync (48.4 kHz) [ 1209.260] (II) intel(0): Modeline "800x600"x60.3 40.00 800 840 968 1056 600 601 605 628 +hsync +vsync (37.9 kHz) [ 1209.260] (II) intel(0): Modeline "800x600"x56.2 36.00 800 824 896 1024 600 601 603 625 +hsync +vsync (35.2 kHz) [ 1209.260] (II) intel(0): Modeline "848x480"x60.0 33.75 848 864 976 1088 480 486 494 517 +hsync +vsync (31.0 kHz) [ 1209.260] (II) intel(0): Modeline "640x480"x59.9 25.18 640 656 752 800 480 489 492 525 -hsync -vsync (31.5 kHz) [ 1209.260] (II) intel(0): Output VGA1 connected [ 1209.260] (II) intel(0): Using user preference for initial modes [ 1209.260] (II) intel(0): Output VGA1 using initial mode 1024x768 [ 1209.260] (II) intel(0): Using default gamma of (1.0, 1.0, 1.0) unless otherwise stated. [ 1209.260] (II) intel(0): Kernel page flipping support detected, enabling [ 1209.260] (==) intel(0): DPI set to (96, 96)

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  • Access Control Service v2: Registering Web Identities in your Applications [concepts]

    - by Your DisplayName here!
    ACS v2 support two fundamental types of client identities– I like to call them “enterprise identities” (WS-*) and “web identities” (Google, LiveID, OpenId in general…). I also see two different “mind sets” when it comes to application design using the above identity types: Enterprise identities – often the fact that a client can present a token from a trusted identity provider means he is a legitimate user of the application. Trust relationships and authorization details have been negotiated out of band (often on paper). Web identities – the fact that a user can authenticate with Google et al does not necessarily mean he is a legitimate (or registered) user of an application. Typically additional steps are necessary (like filling out a form, email confirmation etc). Sometimes also a mixture of both approaches exist, for the sake of this post, I will focus on the web identity case. I got a number of questions how to implement the web identity scenario and after some conversations it turns out it is the old authentication vs. authorization problem that gets in the way. Many people use the IsAuthenticated property on IIdentity to make security decisions in their applications (or deny user=”?” in ASP.NET terms). That’s a very natural thing to do, because authentication was done inside the application and we knew exactly when the IsAuthenticated condition is true. Been there, done that. Guilty ;) The fundamental difference between these “old style” apps and federation is, that authentication is not done by the application anymore. It is done by a third party service, and in the case of web identity providers, in services that are not under our control (nor do we have a formal business relationship with these providers). Now the issue is, when you switch to ACS, and someone with a Google account authenticates, indeed IsAuthenticated is true – because that’s what he is! This does not mean, that he is also authorized to use the application. It just proves he was able to authenticate with Google. Now this obviously leads to confusion. How can we solve that? Easy answer: We have to deal with authentication and authorization separately. Job done ;) For many application types I see this general approach: Application uses ACS for authentication (maybe both enterprise and web identities, we focus on web identities but you could easily have a dual approach here) Application offers to authenticate (or sign in) via web identity accounts like LiveID, Google, Facebook etc. Application also maintains a database of its “own” users. Typically you want to store additional information about the user In such an application type it is important to have a unique identifier for your users (think the primary key of your user database). What would that be? Most web identity provider (and all the standard ACS v2 supported ones) emit a NameIdentifier claim. This is a stable ID for the client (scoped to the relying party – more on that later). Furthermore ACS emits a claims identifying the identity provider (like the original issuer concept in WIF). When you combine these two values together, you can be sure to have a unique identifier for the user, e.g.: Facebook-134952459903700\799880347 You can now check on incoming calls, if the user is already registered and if yes, swap the ACS claims with claims coming from your user database. One claims would maybe be a role like “Registered User” which can then be easily used to do authorization checks in the application. The WIF claims authentication manager is a perfect place to do the claims transformation. If the user is not registered, show a register form. Maybe you can use some claims from the identity provider to pre-fill form fields. (see here where I show how to use the Facebook API to fetch additional user properties). After successful registration (which may include other mechanisms like a confirmation email), flip the bit in your database to make the web identity a registered user. This is all very theoretical. In the next post I will show some code and provide a download link for the complete sample. More on NameIdentifier Identity providers “guarantee” that the name identifier for a given user in your application will always be the same. But different applications (in the case of ACS – different ACS namespaces) will see different name identifiers. This is by design to protect the privacy of users because identical name identifiers could be used to create “profiles” of some sort for that user. In technical terms they create the name identifier approximately like this: name identifier = Hash((Provider Internal User ID) + (Relying Party Address)) Why is this important to know? Well – when you change the name of your ACS namespace, the name identifiers will change as well and you will will lose your “connection” to your existing users. Oh an btw – never use any other claims (like email address or name) to form a unique ID – these can often be changed by users.

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