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• SharePoint 365 / Office 365 helpdesk template

  - by PnP

  I want to use my current Sharepoint 365 for handling helpdesk tickets. I want a really basic helpdesk utility. I tried to install some applications templates and I couldn't. I found that Office 365 does not support application templates (am I right?) I tried to install the help desk template here and also the Help Desk here, but I didn't find a way. I've seen that there is a commercial app, but I'm interested in checking some other options (specially free options).

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• Run a batch file silently, executed at remote desktop login

  - by ILMV

  In our office we are using Linux thin client machines, they work very well except the lack of IE, which is a pain because the corporations we deal with are too stupid to update their web apps (no flame wars please). To solve this problem we have machine in our computer room which users remote desktop into to access internet explorer, this is achieved by running a batch script which opens IE and when it closes logs them off, this setup works well for us. Even though I have @echo off and the cmd window isn't displaying anything, I would really like that batch file to be executed silently, so the cmd window doesn't appear at all. Is this possible? The Ubuntu terminal server client has an option to launch a file / app at login, is there a command I can use to run this batch silently. I have tried these: C:\my_batch.bat /NOCONSOLE C:\my_batch.bat /NOWINDOW C:\my_batch.bat /B C:\my_batch.bat /Q ...with no success, perhaps it's the way I am doing it? Cheers :-) Edit The remote desktop platform is a Windows XP machine, nothing entirely special but not a Windows Server setup.

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• TextMate blogging bundle: real sync between blog and project?

  - by thyx

  I'm looking for a solution to sync between a blog and a project or any other folder for that matter. Alternatively, any other Mac app would help which allows to sync an xmlrpc.php with a folder. The TextMate Blogging bundle works fine with fetch and post. But I can't find a way to sync. I tend to re-edit my blog posts, e.g. categories and formatting details. There's a good chance I lose some work, when I post the project file again rather than fetch + re-post.

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• PostgreSQL: performance descrease due to index bloatper

  - by Henry-Nicolas Tourneur

  I'm running a PgSQL 8.1 on a CentOS 4.4 system (not upgradable unfortunately). There's a Java app running on top of the PgSQL daemon and we got to reindex the database every 2 months or so. Also important: the database isn't growing. It looks like the bloat is now coming faster than before and this tends to increase. My config is available here, autovacuum daemon is enabled and running quite often: pastebin.com/RytNj7dK You can also find the output of this query wiki.postgresql.org/wiki/Show_database_bloat 3 hours after running reindex: http://pastebin.com/raw.php?i=75fybKyd 72 hours after running reindex: http://pastebin.com/raw.php?i=89VKd7PC Does anyone have any idea what should I tweak to get rid of that growing bloat? Thanks for your help PS: due to antispam prevention system, I had to remove the first 2 http:// prefixes for my two first links.

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• Windows 8 - IE 10 Metro - How to print or save a webpage

  - by AbhishekGirish

  I'm running Windows 8 Pro. My default browser is Internet Explorer 10 (and hence opens as a Modern Windows 8 app). I want to know how to print or save a webpage. There are no related settings available in the browser. The only option is to select "View on Desktop" and the browser interface familiar to IE 9 opens up on the desktop, through which I could access the above said options and additional settings. I know the Desktop is not going away anytime soon and that its still an important part of Windows. But if Microsoft is pitching for the Modern Windows UI, why would they leave out important options such as print & save from it and force a user to access the "old" Desktop mode for the same? Even Windows 8 RT supports plug-and-play access to Printers & Peripherals. So not being able to Print from a tablet or access the File System is definitely not an answer.

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• How can I scan documents from a Lexmark x543n over the network on OS X 10.6

  - by Thomas Lötzer

  Hi, I just got a Lexmark x543dn and have some trouble getting my computer to recognize it as a scanner. The printer is working fine from my OS X 10.6 machine, setup was as easy as it gets. I just connected it to my network, gave it a name and added it under that name as a networked printer in OS X. According to the Apple support website, the driver in OS X (I upgraded to the newest drivers already) should also provide scanning capabilities. However when I run the image capture app included in OS X it tells me that there are no scanners available. Can anybody tell me what I have to do to get OS X to recognize the scanner? Thanks, Thomas

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• Is it possible to use Logmein to connect to a sleeping (Mac) computer on a wireless network?

  - by jaydles

  I'm using logmein to access my Mac. So I have the local logmein app running on my MacBook Pro, which is on my home wireless network. I access it either from the website (www.logmein.com) or the Logmein Ignition Apps on the iphone or ipad. My problem is that I have to set my MacBook Pro to not sleep at all when plugged in to make this a practical solution, because logmein cant seem to wake it up. I did change the settings in System Preferences to allow "Wake from Lan", but it seems like this won't work with a a Wifi connection. Am I missing anything? Assuming I'm not, is it bad for my computer to basically leave it running and not asleep most of the time?

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• Why do I get Apps in Windows 8 listed as 'Not available' sometimes?

  - by keith

  What affects this, and if possible, how can I prevent this? Or maybe how can I get them to be available sooner or all the time? This pretty much happens to my game apps connected to Xbox live and a few others from time to time. It never happened before I updated the computer, but I haven't had the PC long anyway. Could it be that after updates that need a restart it does this as well (I've done two of those so far)? Anyhow, I'm frustrated, I keep clicking on a app and it not responding. The problem fixes itself at some point, but I have not been able to stare at my PC long enough to figure out how long it takes or what happened.

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• Heroku SSL: Pem is invalid / Key doesn't match the Pem certificate

  - by Jane

  I bought a Gandi.net SSL certificate and I'm following this tutorial. I created the key file. then transformed it to CSR then added it to Gandi website and waited for the CRT. then removed the password from the key === result : [FINAL KEY] then merged the CRT and the FINAL KEY into one file == result : [FINAL PEM] then heroku ssl:add final_pem final_key --app app_name and... got Pem is invalid / Key doesn't match the Pem certificate. I tried 3 times and I really don't know what's going one. Can you help ?

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• Android Software for the SysAdmin on the move.

  - by GruffTech

  So my company has over service through Verizon, and AT&T Service in the area is "shoddy" at its best, so i haven't been able to join the "iPhone party" like so many of my fellow SysAdmins have been able to. That being said, this week finally i phone i like has hit Verizon, the HTC Incredible. (I've been waiting for the Desire or Nexus One, but after seeing spec sheets and reviews, HTC Incredible comes out ahead anyway). So (finally) I'm looking for Android Apps that are "gotta-haves" for System Admins. I've found the bottom three, If there's others you prefer over these let me know. RDP Program - RemoteRDP SSH Client - ConnectBot Nagios - NagMonDroid Reply with your favorite Android App and Why!

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• Mutt seems to sync to Gmail IMAP only on quit

  - by Sergey

  I am using Mutt 1.5.20 in Mac OS X Terminal. I have a Google mail account whose mail I fetch via IMAP. I also use a Gmail notifier app to notify me of new e-mail messages. My experience with Mutt dates no later than 1 week. The trouble is this: When my Gmail notifier tells me about a new e-mail, I hit the Terminal to open Mutt. I can read the message and Mutt will mark it as read. However, Google's servers are not told that the message is read until Mutt is closed. Thus, my Gmail notifier continues to show a misleading unread count. How can I force Mutt to synchronize with IMAP without having to quit every time I finish reading my e-mail? Preferably the sync will occur instantaneously, but a periodic sync would be satisfactory as well.

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• How to distribute email's delivery between 2 or more servers

  - by user181186

  We provide Email Marketing service through our online App. We have about 30 customers. And each one has it's own mailling list (5k to 20k emails each). What we really want is to distribute email's delivery between 2 or more servers. I was wondering What kind of aproach/solutions MailChimp , Constant Contact uses to provide a great service ? use many servers ? many IPs ? Our spam policy suspends ANY user/customer that gets 10% bounced .

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• What does the email header "X-CAA-SPAM" refer to?

  - by lotri

  I've got an application that sends out notification emails to users of the application (this is not spam; the information in these emails is solicited and useful, and is also a feature turned off by default and must be enabled by the user). The app is still in beta, and one of our testers reports that the notification emails are going to his junk mail folder in Outlook 2003. This is the only reported case of this, but I asked him to send me the email headers from the message, and I noticed that there is a header there labeled "X-CAA-SPAM" with a value of 00000 . I'm a programmer, so I'm fairly green in the world of successful automated emails - does anyone know if this header is the culprit? If not, any suggestions?

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• Are there any good apps for managing vCard vcf files?

  - by Lunatik

  I've just got an Android handset and the import of the SIM contacts from my old phone has left them in a mess; lack of capitalisation, funny character substitutions, odd delimiters etc. I have exported the contacts list as a vcf and while I could manually edit this file, I was really after a desktop app that could do formatting, search & replace etc. There are Android apps that do this but, as much as I like the phone's UI, the prospect of sorting hundreds of contacts via it doesn't exactly fill me with joy. A quick Google just threw up lots of questionable download sites, hoping someone can suggest a lightweight alternative

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• Slow speeds on Samsung SSD PM800 256gb on a Lenovo W500

  - by cc0

  I recently bought a W500 with a 256gb samsung ssd drive. Now it seems ridiculously slow at writing. I am copying files at about 30mb/s, but I can read them at about 200mb/s. I tested it with the AS SSD Benchmark v1.4, and got a sequential writing speed of 34.64mb/s and reading speed of 196.95mb/s When I bought it the drive had only been in use for about 240 hours, and according to the CrystalDiskInfo app it had 98% health. Is there a bottleneck here somewhere? Or is the drive just plain bad. I'd really love it if someone could help me find some answers. The main relevant (I hope) w500 specs for this machine are; T9600 @ 2.8ghz 4gb ddr3

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• How to assign permissions to ApplicationPoolIdentity account

  - by Triynko

  In IIS 7 on Windows Server 2008, application pools can be run as the "ApplicationPoolIdentity" account instead of the NetworkService account. How do I assign permissions to this "ApplicationPoolIdentity" account. It does not appear as a local user on the machine. It does not appear as a group anywhere. Nothing remotely like it appears anywhere. When I browse for local users, groups, and built-in accounts, it does not appear in the list, nor does anything similar appear in the list. What is going on? I'm not the only one with this problem: see Trouble with ApplicationPoolIdentity in IIS 7.5 + Windows 7 for an example. "This is unfortunately a limitation of the object picker on Windows Server 2008/Windows Vista - as several people have discovered it already, you can still manipulate the ACL for the app-pool identity using command line tools like icacls."

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• Looking for Light Time Management Software Suggestions (for Mac)

  - by tmo256

  I'm looking for a simple project management app that performs task scheduling, along the line of Merlin or MS Project, but no where near as robustly. I don't need to deal with other (human) resources, but I work on anything from 3 to 6 different projects at a time. What I'd like is to be able to input deadlines and tasks, and have a schedule suggested to complete them. I do technical work, but I don't think I need anything specifically for software development, especially considering I do plenty of other kinds of things, like graphic design and social media PR. I'd really like this to be dead simple, as simple as possible. Suggestions? OmniPlan, something web-based? Definitely cannot afford anything too extravagant, really looking for something under $200. Thanks for your input!

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• Winxp system context menus blank after last security update

  - by Peter Rowell

  Because of a CERT advisory of several out-of-band security updates released by MS I did a Critical Updates pass on my WinXP Pro SP3 machine. I now have the situation where it seems that all of my WinXP-generated menus come up with all items black. If I wave the cursor over the menu, the items will update as they become active (go blue) and then update correctly (to black-text-on-white-background) as they go non-active. Separators (which never get a hover event) stay black. App-level context menus seem to work fine (Firefox, OpenOffice, etc.) with the exception of Windows Explorer and Internet Explorer, which both exhibit this behavior on both their context menus and on their menu bar drop down menus. I'm assuming that's true because they are all using the same library code. Thoughts? Fixes? Help!

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• GNU screen configuration for optimal keycode recognition

  - by intuited

  Currently GNU screen will botch up certain keystrokes, for example CTRL pressed in combination with the arrow keys, so that eg when in vim insert mode, CTRL-PGUp will Uppercase the next/current word (or something like that). I'd like for it to work pretty much transparently, so that the functionality is the same as when it's not running (with the obvious exception of CTRL-a control sequences)... is this possible? Also — and I suspect this is more or less a separate issue — I'd like for the scrollwheel to scroll back in the session log rather than cycling through the history as it does now. Doable? Or perhaps it could be set to emulate a much larger screen size that the terminal app that it's running under could keep that text in its session log. either way the goal would be to be able to use the mouse wheel and/or shift-up-arrow to scroll back in the session log.

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• apache 2.4 php-fpm proxypassmatch for pretty urls

  - by tubaguy50035

  I have a URL like http://newsymfony.dev/app_dev.php/_profiler/5080653d965eb. I would like to send this script to PHP-FPM. I currently have this as my vhost: VirtualHost *:80> ServerName newsymfony.dev DocumentRoot /home/COMPANY/nwalke/www/newsymfony.dev/web/ ErrorLog /var/log/apache2/error_log LogLevel info CustomLog /var/log/apache2/access_log combined <Directory /home/COMPANY/nwalke/www/newsymfony.dev/web/> AllowOverride All Require all granted DirectoryIndex app.php </Directory> ProxyPassMatch ^/(.*\.php)$ fcgi://127.0.0.1:9003/home/COMPANY/nwalke/www/newsymfony.dev/web/$1 </VirtualHost> If I browse to app_dev.php it works just fine. But if I do app_dev.php/_profiler/5080653d965eb I get a 404 and the request never gets sent to FPM. How can I alter my ProxyPassMatch to pass anything with .php in the URL? I'm trying to do this with Symfony, but I'm pretty sure it applies to everything.

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• Dual Screens with Widescreen monitors?

  - by nmuntz

  I want to build a new computer and purchase new monitor(s). At my old job I had two 20" 4:3 and I absolutely loved this setup. However, the stores in my country only seem to have widescreen monitors nowadays, and the only 4:3 LCDs i have been able to find are 17". My question is: Do widescreens suck for using them as dual monitors? Can anyone with this setup comment on their experience with having multiple widescreen monitors? Would it be better to get three 17" 4:3 LCDs instead of two widescreens? If i go with widescreens, should i go with the smallest ones i can find? Purchasing a single big widescreen monitor is not an option for me, since being able to maximize an app on a specific area of the screen is a must have for me and im not willing to use "hacky" apps for this purpose that do a crappy job. Thanks in advance for your advise.

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• Can't Launch Firefox on OS X 10.6

  - by user61804

  When I try to run Firefox 3.6 or 4 beta I get a message saying: Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible. I have tried running the profile manger from the command line using: /Applications/Firefox.app/Contents/MacOS/firefox-bin -ProfileManager I get the same message in the popup, but I also get: Error: Access was denied while trying to open files in your profile directory. I have tried deleting firefox and reinstalling it. I have also tried deleting anything related to Firefox or Mozilla in the ~/Library/Application Support directories, but nothing seems to help. In addition I have run the disk utility to fix any permissions issues. If I create a new profile or run the command with sudo it works. It seem that that Firefox is trying to put the profile somewhere it doesn't have access to write, but I can't figure out how to change this location or change the permissions. Any help would be greatly appreciated.

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• Apache whitelist a single location, but require basic auth for everything else

  - by Chris Lawlor

  I'm sure this is simple, but Google is not my friend this morning. The goal is: /public... is openly accessible everything else (including /) requires basic auth. This is a WSGI app, with a single WSGI script (it's a django site, if that matters..) I have this: <Location /public> Order deny,allow Allow from all </Location> <Directory /> AuthType Basic AuthName "My Test Server" AuthUserFile /path/to/.htpasswd Require valid-user </Directory> With this configuration, basic auth works fine, but the Location directive is totally ignored. I'm not surprised, as according to this (see How the Sections are Merged), the Directory directive is processed first. I'm sure I'm missing something, but since Directory applies to a filesystem location, and I really only have the one Directory at /, and it's a Location that I wish to allow access to, but Directory always overrides Location... EDIT I'm using Apache 2.2, which doesn't support AuthType None.

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• How do I get grep color in the file names before each match?

  - by chimerical

  If I run grep -ir "somethingtomatch" . from the current directory, I typically get results like this: ./some/path/file1.html: filecontent filecontent keyword filecontent ./some/path/file2.html: filecontent filecontent filecontent keyword ./some/path/file3.html: filecontent keyword filecontent filecontent ./some/path/file4.html: keyword filecontent filecontent filecontent I used grep --color=auto -ir 'somethingtomatch" . but it only highlights the keywords in white on a red highlight. I'm trying to get file names on the left color-coded too. How do I do that? I'm using Terminal.app in OS X with bash and xterm (and I tried xterm-color too).

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• Aero bug in Windows 7

  - by boj

  Have you seen anything like this before? Not always but permanently shows up this strange behaviour. What's the name of that problem? And - ofcoz:) - how can I solve it? I tried: driver update full driver/app unsintall and Lenovo ThingVantage System Update turning aero off (... and everything works fine) monitor driver update (but only generic PNP monitor found) Configuration: Lenovo Thinkpad T400s (was Vista but clean Windows 7 install now) Windows 7 Professional (ENG) Mobile Inter 45 Express (WDDM 1.1) Thanx in advance!

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