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  • What Remote Desktop Solution Do You Use To Service Your Clients' PCs? [closed]

    - by Sootah
    Possible Duplicate: What’s the best Remote Desktop Application? I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost?

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  • Asterisk/FreePBX: Allow other Google Talk clients to ring when using motif module

    - by larsks
    I've recently installed FreePBX to act as a link between a SIP soft phone and my Google Talk account. It was easy to set up and outbound calls work just fine, but I've run into two problems with inbound calls that I'm not sure how to resolve. I'm using an inbound route to forward all calls from Google to my soft phone. If the soft phone is not currently registered, Asterisk answers and immediately generates a fast-busy signal (reporting CHANUNAVAIL in the logs), and the call is lost. If the soft phone is registered, Asterisk "answers" the call before rining the soft phone, which means that other Google Talk clients never ring (since from their perspective someone has answered the call). For solving (1) seems like I could use the ChanIsAvail() function (or this answer) to prevent Asterisk from answering in the event that the phone isn't registered. However, I'm not sure what to do about (2), because the behavior I want is for Asterisk to not "answer" the call until I answer the call on the soft phone. How do I configure Asterisk (ideally within the FreePBX framework) such that I can continue to receive calls at other Google Talk clients in addition to forwarding them to a SIP phone?

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  • Communicator Messages not being saved to Outlook due to Outlook Integration error

    - by Mark Rogers
    For the most part my Office Communicator appears to be configured correctly. I can login to my work account and see the work contact list. Outlook is working perfectly had a weird profile problem initially but that was fixed. Unfortunately, even though I have set the setting that says: Save my instant message conversations in the Outlook Conversation History folder. My conversations have stopped saving to the Outlook Conversation History folder. Also I have a yellow warning message on top of the server icon next to the status field. When I hover or click on the message, it says there is an Outlook Integration Error. The administrator is having trouble figuring out what is causing it. What can cause Outlook Integration Errors in Communicator and how do I go about trouble shooting them?

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  • ERROR 0x8007007A when trying to schedule a task

    - by Paul Hollingsworth
    I am getting the error "The data area passed to a system call is too small. (Exception from HRESULT: 0x8007007A)" when trying to create a scheduled task on a particular windows machine. The problem description is identical to that described in this Microsoft KB article I followed their steps to resolve: Stopped the task scheduler service (right-clicked "Task Scheduler" in the Services window from Control Panel and selected "Stop"). Restarted the task scheduler service Waited 15 minutes tried to schedule the task. But the error is persisting. To give more context of how we are creating these scheduled tasks, they are actually generated automatically from a configuration script (we run the script each time we wish to make a change). Each time this happens, it deletes all of the existing tasks and creates new ones. I don't know what else to try.... but surely there is some way to "reset" the task scheduler... How can I stop this error from happening.

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  • Epson Stylus C84 Won't Print

    - by Chris
    The printer won't print with empty color cartridges. I want to print only black ink. From what I've read so far the Epson Stylus C84 won't print like this because it uses a little bit of color in even when you print only in black to prevent the ink heads from drying out. Is there ANY way that I can bypass this?

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  • Problem setting command-line console resolution. vbeinfo in grub2 does not report all resolutions

    - by Kent
    I have a Asus EEE PC 1005P which I installed a Command-line system on using the Alternate Installer CD of Ubuntu Lucid Lynx. Altough I think this is a general linux and grub2 question. I do not have (or want) the X Window System installed. I want to change my console screen resolution (not inside X) to 1024x600. But it isn't reported when I use vbeinfo inside grub: grub> vbeinfo VBE info: version: 3.0 OEM software rev: 1.0 total memory: 8128 KiB List of compatible video modes: Legend: P=Packed pixel, D=Direct color, mask/pos=R/G/B/reserved 0x112: 640 x 480 x 32 Direct, mask: 8/8/8/8 pos: 16/8/0/24 0x114: 800 x 600 x 16 Direct, mask: 5/6/5/0 pos: 11/5/0/0 0x115: 800 x 600 x 32 Direct, mask: 8/8/8/8 pos: 16/8/0/24 0x101: 640 x 480 x 8 Packed 0x103: 800 x 600 x 8 Packed 0x111: 640 x 480 x 16 Direct, mask: 5/6/5/0 pos: 11/5/0/0 Configured VBE mode (vbe_mode) = ox101 grub> Relevant parts of sudo lspci -v: ... ... 00:02.0 VGA compatible controller: Intel Corporation N10 Family Integrated Graphics Controller Subsystem: ASUSTeK Computer Inc. Device 83ac Flags: bus master, fast devsel, latency 0, IRQ 28 ... Kernel driver in use: i915 Kernel modules: i915 00:02.1 Display controller: Intel Corporation N10 Family Integrated Graphics Controller Subsystem: ASUSTeK Computer Inc. Device 83ac Flags: bus master, fast devsel, latency 0, IRQ 28 ... ... ... Any ideas on how I can set the console resultion like I want it?

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  • Embed album art in OGG through command line in linux

    - by teratomata
    I want to convert my music from flac to ogg, and currently oggenc does that perfectly except for album art. Metaflac can output album art, however there seems to be no command line tool to embed album art into ogg. MP3Tag and EasyTag are able to do it, and there is a specification for it here which calls for the image to be base64 encoded. However so far I have been unsuccessful in being able to take an image file, converting it to base64 and embedding it into an ogg file. If I take a base64 encoded image from an ogg file that already has the image embedded, I can easily embed it into another image using vorbiscomment: vorbiscomment -l withimage.ogg > textfile vorbiscomment -c textfile noimage.ogg My problem is taking something like a jpeg and converting it to base64. Currently I have: base64 --wrap=0 ./image.jpg Which gives me the image file converted to base64, using vorbiscomment and following the tagging rules, I can embed that into an ogg file like so: echo "METADATA_BLOCK_PICTURE=$(base64 --wrap=0 ./image.jpg)" > ./folder.txt vorbiscomment -c textfile noimage.ogg However this gives me an ogg whose image does not work properly. I noticed when comparing the base64 strings that all properly embedding pictures have a header line but all the base64 strings I generate are lacking this header. Further analysis of the header: od -c header.txt 0000000 \0 \0 \0 003 \0 \0 \0 \n i m a g e / j p 0000020 e g \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 0000040 \0 \0 \0 \0 \0 \0 \0 \0 035 332 0000052 Which follows the spec given above. Notice 003 corresponds to front cover and image/jpeg is the mime type. So finally, my question is, how can I base64 encode a file and generate this header along with it for embedding into an ogg file?

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  • CentOS 5.8 server, installed Web Server vs yum install httpd

    - by Shiro
    I would like to know, what is the different between, the build-in CentOS server web server vs I install manual with yum install httpd I am new in CentOS. I just installed my CentOS 5.8 Server with Web Server checked. With some Google Search with LAMP installation, they listed with yum install httpd I had check inside /etc/init.d/ already had httpd I try to run yum install httpd http-devel It shows not yet installed. What will happen if I install yum version? What should I do? What is the best practise? Should I remove the Web Server install by default with CentOS? My goal is install LAMP (PHP v5.2.17).

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  • "The system time has changed" avents after waking from sleep

    - by Damir Arh
    Sometimes when my computer running Windows 7 wakes up from sleep, it has to adjust the time. When this happens the following system event is logged: <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'> <System> <Provider Name='Microsoft-Windows-Kernel-General' Guid='{A68CA8B7-004F-D7B6-A698-07E2DE0F1F5D}'/> <EventID>1</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000010</Keywords> <TimeCreated SystemTime='2010-03-06T19:09:57.500000000Z'/> <EventRecordID>10672</EventRecordID> <Correlation/> <Execution ProcessID='4' ThreadID='56'/> <Channel>System</Channel> <Computer>GAME</Computer> <Security/> </System> <EventData> <Data Name='NewTime'>2010-03-06T19:09:57.500000000Z</Data> <Data Name='OldTime'>2010-03-06T17:34:32.870117200Z</Data> </EventData> <RenderingInfo Culture='sl-SI'> <Message>The system time has changed to ?2010?-?03?-?06T19:09:57.500000000Z from ?2010?-?03?-?06T17:34:32.870117200Z.</Message> <Level>Information</Level> <Task></Task> <Opcode>Info</Opcode> <Channel>System</Channel> <Provider>Microsoft-Windows-Kernel-General</Provider> <Keywords> <Keyword>Time</Keyword> </Keywords> </RenderingInfo> </Event> When this happens (I noticed it twice until now) the old time always corresponds to the time when computer entered sleep. The problem is that if Windows Media Center is scheduled for recording during this time, it just skips it as if the computer was turned off. I never had this problem running Windows Vista on the same machine. Any ideas what could be causing this problem and how to solve it are welcome.

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  • Exchange Public Folders in Snow Leopard Mail.app

    - by Paul
    I am using Mail.app (running snow leopard) to connect to my email account on my school's Exchange 2007 server. I get my Inbox just fine, and iCal connects to my Outlook Calendar just fine, but I cannot seem to get any of the Exchange Public Folders that I can automatically see when I am using Outlook on a Windows box. The Account Type is shown as "Exchange 2007" I did not have any luck Googling this problem, in fact most of the results I saw were dealing with the opposite problem: Remove MS Exchange Public Folders I am aware that my question is a duplicate of this: http://superuser.com/questions/103115/apple-mail-app-all-exchange-folders-not-visible but since that question did not get any responses, I am reposting.

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  • Assess BIOS on HP Pavilion xt966

    - by NitroxDM
    I'm attempting to change the boot device priority on a older HP. When it starts up it flashes a HP splash screen then just goes black with a blinking caret. I tried the suggestion of leaving it off for 5 sec then hitting F1. No dice. I'm using a USB keyboard. I might grab a PS2 and give it a go. Any other ideas?

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  • Virtualbox two networks slow

    - by Petr Marek
    I am running an Ubuntu server guest on Win 7 guest, and am running a webrick server (RoR dev). If I have just a host-only network, everything works fine and the browser response is instant. However, if I add a second network (NAT), so that the server can connect to the internet (for various updates etc.), the host-to-guest access gets really slow. I can't use the bridge connection. I am using the port 3000 (RoR Webrick server) and connecting to the guest via internet browser on this port (eg http://192.168.56.102:3000). Any idea, what could be causing this? If I ping the IP from host console, I get < 0ms. Here are the settings (relevant info is in english; Povoleno vše is Everything is allowed):

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  • Windows 7 side Taskbar: how to have multiple icon columns?

    - by user151426
    NOTE: I know this can be done with the taskbar on the bottom. I seek the solution for a taskbar on the side. I attached a picture of what I mean. In the screenshots, you can see that my taskbar program icons are arranged in a single column. I want to be able to have multiple columns. This would mean arranging the icons into squares and have them be placed side by side, as well as above and below one another. This can be accomplished with taskbar being on the bottom of the screen, however, I require this arrangement when I have my taskbar on the side of my screen. Currently if I expand the taskbar horizontally, it only stretches out the icons horizontally rather than turn them into small squares to make room for side by side and placement of icons. Additional icons that I add to my current taskbar are only accessible by using the horizontal scroll bar that appears at the bottom of the taskbar when there is no more space to accommodate any more icons.

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  • How to setup VIM for php development?

    - by Ashwin kumar
    I have been trying a lot (but not smartly) to figure out setting up VIM, ctags, omnicomple for PHP development. On Googling I found this file. But have no clue how to use it. What have I done until now? Here it is: I am on Fedora 17 64-bit OS Logged in as root Found my VIM version to be VIM - Vi IMproved 7.3 (2010 Aug 15, compiled May 8 2012 15:05:51) Followed the install details as here http://www.vim.org/scripts/script.php?script_id=3171 install details Place in $HOME/.vim/autoload/phpcomplete.vim and enable the php ftplugin What else I am missing? How do I start using omnicomplete. (this is the first time I am using omnicomplete) Why didn't I try IDE's? I have a single core machine running LAMP stack. Didn't wanted to slow down everything and hence sticking to command line environment.

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  • Outlook 2007 / 2010 Calendar: hide meetings in specific category

    - by Jeroen
    Question Is there any easy way in Outlook 2007/2010 to show/hide meetings in a specific category? Preferably only for a specific view (the Month view, in this case). Note: I was almost done writing this question, adding just one more "What I've tried" option, when I found an acceptable (though imperfect) solution. Remembering this SE blog post I figured I might as well post it after all and answer it myself. And who knows, perhaps someone else has a more elegant solution. The reason for me personally is that I'd like to hide the "small, recurring meetings" like our daily stand-up meeting in the month view. I'd prefer an Outlook feature that is meant for this (there must be one for this, right?), but I'm open to workarounds or plugin suggestions as well. What I expected to find somewhere was a list of categories (with added option "No category") where you could select/deselect from which categories you'd see meetings. Something like this mock-up: What I've tried Edit "View Settings", and use a "Filter..." on categories. This has several disadvantages, the major one is that the filter only allows me to choose what I want to show, but not what I want to hide. Even if I tick all categories but one for the filter it would still hide any uncategorized meeting. Similar to 1, but then using Advanced filters. Still a bit clumsy as changing views can be up to three clicks, but this is the best solution so far (see the corresponding answer below). Creating a sub-calendar for these "small" meetings that I wish to hide. This felt a bit clumsy and like overkill, but did provide an easy "select/deselect" option to show/hide these meetings. Search for plug-ins that do this. Couldn't find one (yet).

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  • How do I delete old calendar items in Outlook 2003?

    - by Ramesh
    Hi. I'm trying to delete old calendar items (I have a few years' worth) in Outlook and was wondering if there was a way to delete only non-recurring items as I need the recurring events for the future. I tried View Arrange by Current view Category and figured that I could manually check and delete any calendar items by hand. Is there a more efficient way to do this without having to actually script code? Thanks for your time!

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  • How to go to a website on a shared server by its ip address?

    - by user1502776
    I have a few questions, please help: Fist, I can access google search just by typing http://74.125.224.211 because this is the ip address returned by nslookup. However, I could not do so with ip addresses returned from www.yahoo.com. How do I go to yahoo search page by its ip ? Another example, http://www.allaboutcircuits.com will resolve to 68.233.243.63 by DNS server, but if I go to http://68.233.243.63 I got "Hello world!" , lol ! Second, for some reason, there is something wrong with DNS resolvers with my web hosting service (it will not be fixed !!). So command like, get_file_contents("http://www.allaboutcircuits.com"); will return php_network_getaddresses: getaddrinfo failed: Name or service not known How do I get around this with IP address , 68.233.243.63 I mean somehow attach the HTTP hostname parameter to get_file_contents() ? I would like to solve this on my own side (in my code), no troubleshooting/adjustment will be done by server admin.

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