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  • Ubuntu 12.04 GUI doesn't load after Virtualbox crash

    - by Itamar Katz
    I have Ubuntu 12.04 64 bit installed as a virtual OS in Virtualbox (the host is windows 7). The Virtualbox data file is on a usb drive that lost connection to the PC while a session was running. Now when I try to start the Ubuntu virtual OS, I get a terminal login screen, but no GUI. When I try to login I get the message sh: 1: cannot create /var/run/motd.new: Directory nonexistent Any suggestions? Can I recover the system?

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  • Integrating Oracle Argus Safety with other Clinical Systems Using Argus Interchange's E2B Functionality

    - by Roxana Babiciu
    Over the past few years, companies conducting clinical trials have increasingly been interested in integrating their pharmacovigilance systems with other clinical and safety solutions to streamline their processes. Please join BioPharm Systems’ Dr. Rodney Lemery, vice president of safety and pharmacovigilance, for a one-hour webinar in which he will discuss the ability to integrate Oracle’s Argus Safety with other applications using the safety system’s inherent extended E2B functionality. Read more here

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  • Installation problem ubuntu 12.04 with hp Pavilion dv4 3006tx laptop

    - by akeeb
    I am trying to install ubuntu 12.04 in my laptop containing model is HP Pavilion dv4 3006 tx , it has 1GB Graphics card( Video Graphics AMD Radeon HD 6750M (1 GB DDR5) ). Installation process is taken by my laptop but there are problem when rebooting it . When i want to open ubuntu as my operating system it does't open , my laptop Display turn off . more info about my pc configuration pls visit: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02780984&jumpid=reg_R1002_USEN#A1 Collapse this comment

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  • 12.04 boots fine, with graphical splash screen, but then Monitor "out of range"

    - by Jim Bednar
    I see dozens of posts from people whose monitors are saying "out of range" under Ubuntu; seems like there are some serious problems in Ubuntu with autodetection of monitor capabilities. :-( But none of the many, many suggestions I found have solved my problem, and right now I can't use anything graphical on this machine! History: I installed Ubuntu 12.04 on my HP Proliant Microserver N40L, which worked reasonably at the default resolution across several reboots. At some point I noticed that the proprietary video driver was not in use, and tried to install one to get better window-drawing speeds, but it failed with some sort of error, and I gave up on that. A few weeks later when I next rebooted, it showed the usual BIOS screen and various boot loading screens (including GRUB), and then the usual purple Ubuntu splash screen with the dots showing that things were loading, but when it finished booting the monitor went black and eventually showed "Out of range" (with no other information). Given that there were several weeks between reboots (it's a server, after all), I've no idea if it was some system update, trying to install the proprietary drivers, or something else that caused the problem. Anyway, the system has booted fine, as I can do Ctrl-Alt-F1 to get a text prompt and can log in there. But Ctrl-Alt-F7 goes back to the out of range error. Some posters said to try Ctrl-Alt-- (minus) to cycle through resolutions until one works, but that didn't have any visible effect. Many, many others said it was a grub problem, which seems unlikely given that grub's screen looks fine, but I tried editing /etc/default/grub to set a particular resolution (trying many of them) and running update-grub, with no apparent effect. Rebooting into failsafe mode works the same as regular mode. Replacing xorg.conf with xorg.conf.failsafe works the same too. I'm at my wits' end! Isn't there anything I can do to convince Ubuntu to choose a mode that the monitor supports? E.g. the one that it is using for the splash screen? I don't need great resolution on this machine, just anything that works!!!!! Help!!!!!! Please!!!!

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  • DotNetNuke Web Hosting

    DotNetNuke (DNN) is one of the most sought after Content Management System (CMS) for the net market. It is applied on numerous websites and by several companies from across the globe. What makes this... [Author: scheygensmith - Computers and Internet - March 21, 2010]

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  • Dynamic Number Table

    - by Derek D.
    Using a numbers table is helpful for many things. Like finding gaps in a supposed sequence of primary keys, or generating date ranges or any numerical range. In some cases, you will be in a production system that does not already contain a numbers table and you will also be unable to add [...]

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  • Unable to connect to the Internet via LAN despite the connection showing as established

    - by Vikram
    I have installed Ubuntu 11.10. I am facing a problem connecting via LAN. We have a firewalled network. After entering static IP, gateway, DNS, etc., it shows connection as established but we are unable to use the Internet using the wired connection (LAN). While checking system testing following error shows under network test: ERROR:root:Could not find def gateway info in /proc ERROR:root:Could not find default gateway by running route

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  • Ubuntu 12.04 Automounting ntfs partition

    - by kuzyt
    Ive looked everywhere to fix this problem but I cant seem to figure out why its doing this. I have the following /etc/fstab entry to mount a ntfs partition using ntfs-3g. UUID=01CD842715EC2180 /media/mediahd02 ntfs defaults,user,noexec,uid=1000,gid=1000,dmask=007,fmask=117 0 2 The volume label for this partition is "MEDIA02" So I have had no problems with the fstab mounting. The problem however is that it automounts again using MEDIA02 label. I'm not sure automounting is the right term for this as its just an empty directory. Deleting this directory and rebooting is causing it to appear again. So listing /media I see both MEDIA02 & mediahd02 htpc@htpc:~$ cat /etc/fstab # /etc/fstab: static file system information. # # Use 'blkid' to print the universally unique identifier for a # device; this may be used with UUID= as a more robust way to name devices # that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc nodev,noexec,nosuid 0 0 # / was on /dev/sdf1 during installation UUID=ec027544-b0e7-4145-99a4-905543a9781a / ext4 errors=remount-ro,noatime,discard 0 1 # swap was on /dev/sdf5 during installation UUID=1794409e-723f-41ac-9f31-ae059f377613 none swap sw 0 0 # Added all the lines below this tmpfs /tmp tmpfs defaults,noatime,mode=1777 0 0 UUID=0F70-3B06 /media/mediahd01 vfat defaults,user,noexec,uid=1000,gid=1000,dmask=007,fmask=117 0 2 UUID=01CD842715EC2180 /media/mediahd02 ntfs defaults,user,noexec,uid=1000,gid=1000,dmask=007,fmask=117 0 2 htpc@htpc:~$ cat /etc/mtab /dev/sdc1 / ext4 rw,noatime,errors=remount-ro,discard 0 0 proc /proc proc rw,noexec,nosuid,nodev 0 0 sysfs /sys sysfs rw,noexec,nosuid,nodev 0 0 none /sys/fs/fuse/connections fusectl rw 0 0 none /sys/kernel/debug debugfs rw 0 0 none /sys/kernel/security securityfs rw 0 0 udev /dev devtmpfs rw,mode=0755 0 0 devpts /dev/pts devpts rw,noexec,nosuid,gid=5,mode=0620 0 0 tmpfs /tmp tmpfs rw,noatime,mode=1777 0 0 tmpfs /run tmpfs rw,noexec,nosuid,size=10%,mode=0755 0 0 none /run/lock tmpfs rw,noexec,nosuid,nodev,size=5242880 0 0 none /run/shm tmpfs rw,nosuid,nodev 0 0 /dev/sdc1 /media/usbhd-sdc1 ext4 rw,relatime 0 0 /dev/sdb1 /media/mediahd02 fuseblk rw,noexec,nosuid,nodev,allow_other,default_permissions,blksize=4096 0 0 /dev/sda5 /media/mediahd01 vfat rw,noexec,nosuid,nodev,uid=1000,gid=1000,dmask=007,fmask=117 0 0 /dev/sdh1 /media/Windows_7 fuseblk rw,nosuid,nodev,allow_other,blksize=4096 0 0 Can someone shed some light as to why its doing this ?

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  • How migrate my keyring (containing ssh passprases, nautilus remote filesystem, pgp passwords) and network manager connections?

    - by con-f-use
    I changed the disk on my laptop and installed Ubuntu on the new disk. Old disk had 12.04 upgraded to 12.10 on it. Now I want to copy my old keyring with WiFi passwords, ftp passwords for nautilus and ssh key passphrases. I have the whole data from the old disk available (is now a USB disk and I did not delete the old data yet or do anything with it - I could still put it in the laptop and boot from it like nothing happened). On the new disc that is now in my laptop, I have installed 12.10 with the same password, user-id and username as on the old disk. Then I copied a few important config files from the old disk (e.g. ~/.firefox/, ~/.mozilla, ~/.skype and so on, which all worked fine... except for the key ring: The old methods of just copying ~/.gconf/... and ~/.gnome2/keyrings won't work. Did I miss something? 1. Edit: I figure one needs to copy files not located in the users home directory as well. I copied the whole old /home/confus (which is my home directory) to the fresh install to no effect. That whole copy is now reverted to the fresh install's home directory, so my /home/confus is as it was the after fresh install. 2. Edit: The folder /etc/NetworkManager/system-connections seems to be the place for WiFi passwords. Could be that /usr/share/keyrings is important as well for ssh keys - that's the only sensible thing that a search came up with: find /usr/ -name "*keyring* 3. Edit: Still no ssh and ftp passwords from the keyring. What I did: Convert old hard drive to usb drive Put new drive in the laptop and installed fresh version of 12.10 there (same uid, username and passwort) Booted from old hdd via USB and copied its /etc/NetwrokManager/system-connections, ~/.gconf/ and ~/.gnome2/keyrings, ~/.ssh over to the new disk. Confirmed that all keys on the old install work Booted from new disk Result: No passphrase for ssh keys, no ftp passwords in keyring. At least the WiFi passwords are migrated. 4. Edit: Boutny! Ending soon... 5. Edit: Keyring's now in ./local/share/keyrings/. Also interesting .gnupg

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  • Hacker Disables More Than 100 Cars Remotely

    <b>Wired:</b> "More than 100 drivers in Austin, Texas found their cars disabled or the horns honking out of control, after an intruder ran amok in a web-based vehicle-immobilization system normally used to get the attention of consumers delinquent in their auto payments."

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  • Euler angles to Cartesian Coordinates for use with gluLookAt

    - by notrodash
    I have searched all of the internet but just couldn't find the answer. I am using LibGDX and this is part of my code that loops over and over: public void render() { GL11 gl = Gdx.gl11; float centerX = (float)Math.cos(yaw) * (float)Math.cos(pitch); float centerY = (float)Math.sin(yaw) * (float)Math.cos(pitch); float centerZ = (float)Math.sin(pitch); System.out.println(centerX+" "+centerY+" "+centerZ+" ~ "+GDXRacing.camera.position.x+" "+GDXRacing.camera.position.y+" "+GDXRacing.camera.position.z); Gdx.glu.gluLookAt(gl, GDXRacing.camera.position.x, GDXRacing.camera.position.y, GDXRacing.camera.position.z, centerX, centerY, centerZ, 0, 1, 0); if(Gdx.input.isKeyPressed(Keys.A)) { yaw--; } if(Gdx.input.isKeyPressed(Keys.D)) { yaw++; } } I might just be bad at the math, but I dont get it. Does someone have a good explanation and an idea about how to deal with this? I am trying to make a first person camera. By the way, the camera is translated by +10 on the Z axis. Currently when I run the application, this is what I get: Watch video in browser | Download video (for those who cant download the video, everything shakes in a clockwise/anticlockwise action, depending on if I increase or decrease the Yaw value) -Thank you. [edit] and with this code: public void render() { GL11 gl = Gdx.gl11; float centerX = (float)(MathUtils.cosDeg(yaw)*4); float centerY = 0; float centerZ = (float)(MathUtils.sinDeg(yaw)*4); System.out.println(centerX+" "+centerY+" "+centerZ+" ~ "+GDXRacing.camera.position.x+" "+GDXRacing.camera.position.y+" "+GDXRacing.camera.position.z); Gdx.glu.gluLookAt(gl, GDXRacing.camera.position.x, GDXRacing.camera.position.y, GDXRacing.camera.position.z, centerX, centerY, centerZ, 0, 1, 0); if(Gdx.input.isKeyPressed(Keys.A)) { yaw--; } if(Gdx.input.isKeyPressed(Keys.D)) { yaw++; } } it slowly swings from the left to the right. This approach worked for turning left and right for 2d games though. What am I doing wrong?

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  • graphics card not found?

    - by Rens
    I just installed Ubuntu 12.04 and absolutely love it , but when i go to system details it says graphics unknown, is this a problem ? i have a acer aspire 5750, and a Intel 3000 HD graphics card.There also no additional drivers to be installed, but on another computer i needed to install additional drivers and it showed the grapics card. is there a problem with intel graphics in combination with ubuntu ?

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  • If the net is required to install an Atheros 8161 driver,how do I connect to the net without the driver?

    - by Paul
    If Ubuntu does not recognize hardware to connect to the net, and a net connection is necessary in order to install drivers for hardware that connects to the net, then how is such a system ever going to connect to the net? You can see the situation in this thread: How do I install drivers for the Atheros AR8161 Ethernet controller? and in this thread: build-essential and linux-headers-generic gives abort message Surely, surely, there is a way out of this catch-22.

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  • Version control implementation advice on legacy websites?

    - by Eric
    Assuming no experience with version control systems, just local to live web development. I've been dropped in on a few legacy website projects, and want an easier and more robust way to be able to quickly push and revert changes en masse. I'm currently the only developer on these projects, but more may be added in the future and I think it would be beneficial to set up a system that others can use.

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  • Donate Your Old Hardware

    <b>System 76:</b> "System76 has partnered with a non-profit, Kids on Computers, to help bring computers and free and open source software to disadvantaged kids."

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  • How to Change the Default Save Location for Office 2013

    - by Taylor Gibb
    The new version of Office comes complete with SkyDrive integration, but sadly SkyDrive is the default save location. Here’s how to make your Office apps save documents to your PC by default instead of SkyDrive. Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • Comparison of languages by usage type?

    - by Tom
    Does anyone know of a good place to go find comparisons of programming languages by the intended platform/usage? Basically, what I want to know, is of the more popular languages, which ones are meant for high level application development, low level system development, mobile development, web, etc. If there's a good listing out there already, I'm not finding it so far. Does anyone know of a place that would have this? Thanks.

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  • How To Use Windows 8's Gestures on a Laptop Trackpad

    - by Chris Hoffman
    While Windows 8 may seem a bit out of place on hardware without a touch screen, trackpad gestures can help bridge the gap. Gestures on a trackpad work similarly to gestures on a touch screen. Instead of moving the cursor to the corners of the screen, you can swipe the trackpad to reveal hidden menus and pinch your fingers to zoom in and out. Image Credit: Michael Mol on Flickr 7 Ways To Free Up Hard Disk Space On Windows HTG Explains: How System Restore Works in Windows HTG Explains: How Antivirus Software Works

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  • What programming language was used to develop Windows OS?

    - by nardo
    I am very new to programming and I have started to learn programming just last week. I am still having trouble understanding about programming languages, especially what to use in a particular system. My first language is Java and it's the only programming language I have experience with. I know there are a lot of programming languages out there but I am so curious what programming language was used to develop Windows? Can Java be used to develop an OS?

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  • How to create a user with root privileges in bash?

    - by George Edison
    I have run the following commands: sudo groupadd -r testgroup sudo useradd -g testgroup -M -r testuser Notice the -r option, which according to the man page: -r     Create a system account. Assuming I have a user account with root privileges, I then run: sudo -u testuser cat /dev/input/mouse0 However, I get: cat: /dev/input/mouse0: Permission denied Running the same command as root provides the expected output (garbled output from the mouse driver). How can I create a user with root privileges?

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  • How can I solve the same problems a CB-architecture is trying to solve without using hacks? [on hold]

    - by Jefffrey
    A component based system's goal is to solve the problems that derives from inheritance: for example the fact that some parts of the code (that are called components) are reused by very different classes that, hypothetically, would lie in a very different branch of the inheritance tree. That's a very nice concept, but I've found out that CBS is often hard to accomplish without using ugly hacks. Implementations of this system are often far from clean. But I don't want to discuss this any further. My question is: how can I solve the same problems a CBS try to solve with a very clean interface? (possibly with examples, there are a lot of abstract talks about the "perfect" design already). Here's an example I was going for before realizing I was just reinventing inheritance again: class Human { public: Position position; Movement movement; Sprite sprite; // other human specific components }; class Zombie { Position position; Movement movement; Sprite sprite; // other zombie specific components }; After writing that I realized I needed an interface, otherwise I would have needed N containers for N different types of objects (or to use boost::variant to gather them all together). So I've thought of polymorphism (move what systems do in a CBS design into class specific functions): class Entity { public: virtual void on_event(Event) {} // not pure virtual on purpose virtual void on_update(World) {} virtual void on_draw(Window) {} }; class Human { private: Position position; Movement movement; Sprite sprite; public: virtual void on_event(Event) { ... } virtual void on_update(World) { ... } virtual void on_draw(Window) { ... } }; class Zombie { private: Position position; Movement movement; Sprite sprite; public: virtual void on_event(Event) { ... } virtual void on_update(World) { ... } virtual void on_draw(Window) { ... } }; Which was nice, except for the fact that now the outside world would not even be able to know where a Human is positioned (it does not have access to its position member). That would be useful to track the player position for collision detection or if on_update the Zombie would want to track down its nearest human to move towards him. So I added const Position& get_position() const; to both the Zombie and Human classes. And then I realized that both functionality were shared, so it should have gone to the common base class: Entity. Do you notice anything? Yes, with that methodology I would have a god Entity class full of common functionality (which is the thing I was trying to avoid in the first place).

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  • How to detect if an app was already installed before

    - by Dante
    How do software applications keep track of whether the user already installed the application before in it's Windows system? Say you install app X, trial version, remove it, then re install it, and when you run it again it detects you had already installed it before. If you uninstall and clean all registry information it shouldn't know you had already installed it before... Disclaimer: I'm not trying to "hack" any application, just thinking about how this is implemented.

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  • Database Security: The First Step in Pre-Emptive Data Leak Prevention

    - by roxana.bradescu
    With WikiLeaks raising awareness around information leaks and the harm they can cause, many organization are taking stock of their own information leak protection (ILP) strategies in 2011. A report by IDC on data leak prevention stated: Increasing database security is one of the most efficient and cost-effective measures an organization can take to prevent data leaks. By utilizing the data protection, access control, account management, encryption, log management, and other security controls inherent in the database management system, entities can institute first-level control over the widest range of protected information. As a central repository for unstructured data, which is growing at leaps and bounds, the database should be the first layer providing information leakage protection. Unfortunately, most organizations are not taking sufficient steps to protect their databases according to a survey of the Independent Oracle User Group. For example, any operating system administrator or database administrator can access the all the data stored in the database in most organizations. Without any kind of auditing or monitoring. And it's not just administrators, database users can typically access the database with ad-hoc query tools from their desktop and by-pass any application level controls. Despite numerous regulations calling for controls to limit the powers of insiders, most organizations still put too many privileges in the hands of their employees. Time and time again these excess privileges have backfired. Internal agents were implicated in almost half of data breaches according to the Verizon Data Breach Investigations Report and the rate is rising. Hackers also took advantage of these excess privileges very successfully using stolen credentials and SQL injection attacks. But back to the insiders. Who are these insiders and why do they do it? In 2002, the U.S. Secret Service (USSS) behavioral psychologists and CERT information security experts formed the Insider Threat Study team to examine insider threat cases that occurred in US critical infrastructure sectors, and examined them from both a technical and a behavioral perspective. A series of fascinating reports has been published as a result of this work. You can learn more by watching the ISSA Insider Threat Web Conference. So as your organization starts to look at data leak prevention over the coming year, start off by protecting your data at the source - your databases. IDC went on to say: Any enterprise looking to improve its competitiveness, regulatory compliance, and overall data security should consider Oracle's offerings, not only because of their database management capabilities but also because they provide tools that are the first layer of information leak prevention. Learn more about Oracle Database Security solutions and get the whitepapers, demos, tutorials, and more that you need to protect data privacy from internal and external threats.

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  • The True Cost of a Solution

    - by D'Arcy Lussier
    I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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