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• Reuseable Platform For Custom Board Game

  - by George Bailey

  Is there a generic platform to allow me to customize the rules to a board game. The board game uses a square grid, similar to Checkers or Chess. I was hoping to take some of the work out of creating this computer opponent, by reusing what is already written. I would think that there would be a pre-written routine for deciding which moves would lead to the best outcome, and all that I would need to program is the pieces, legal moves, what layout constitutes a win/lose or draw, and perhaps some kind of scoring for value of pieces. I have seen chess programs that appear to use a recursive routine, so they think anywhere from 2 to 20 moves ahead to create varying degrees of difficulty. I have noticed this on chess.com. The game I am programming will not be as complex. Is there a platform designed to be re-used for different grid/piece based games. JavaScript would be preferable, but Java or Perl would be acceptable.

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• No cache and Google AdSense performance

  - by Luca

  I'm developing a page where I need to avoid JavaScript caching by browser. I've added this header: <?php header('Cache-Control: no-cache, no-store, must-revalidate'); header('Pragma: no-cache'); header('Expires: 0'); ?> After this, browsers didn't cache more JavaScript sorting out the issue, but in the same time I noticed a drop in Google AdSense RPM. Then I removed the added code and now Google AdSense RPM is reaching again a good value. So, how could I avoid JavaScript caching without meddle with AdSense performance?

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• Virtualising Windows 8 on OS X with VMware Fusion above the 8GB limit

  - by mbrit

  tl;dr - don't.VMware Fusion has an 8GB limit, so on my 16GB MacBook Pro (which is an old one with a 16GB memory upgrade), I wanted to use more than 8GB. You can fudge it my editing the .vmx file and changing the memsize value to whatever you want.However it turns out that if you do this the performance on the whole machine turns into a big. It beachballs all over the place, both in VMware and without. Constant hanging of VMware, fan running hot the whole time, etc.This is just an apocryphal view, but having spent a week and a half with it unusable and me thinking I was going to have to go back to Win7, turn it down back to using 8GB exactly seems to be working much more stably.

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• chromium-browser --proxy-server debugging

  - by user3678068

  Many places online have pointed out to configure chromium proxy via command can be achieve with the following line chromium-browser --proxy-server=[username]:[password]@[host]:[port] but I got this result on every request. Here's the output in the command line right after executing the previous command. (They do not appear to be relevant. There are no new command line output when I try to visit a page) libGL error: failed to authenticate magic 30 libGL error: failed to load driver: vboxvideo ATTENTION: default value of option force_s3tc_enable overridden by environment. [29551:29551:0606/160459:ERROR:sandbox_linux.cc(268)] InitializeSandbox() called with multiple threads in process gpu-process I have double checked that the proxy credential works with the foxyproxy chrome plugin. What else can I try to figure this out? [Edit] Going to chrome://net-internals/#proxy and reading "Effective proxy settings" if I do chromium-browser with no flags, I get Use DIRECT connections. Source: GSETTINGS if chromium-browser --proxy-server=[host]:[port], I get a message box requesting to login, and under "Effective proxy settings": Proxy server: [host]:[port] if chromium-browser --proxy-server=[user]:[pass]@[host]:[port], "Effective proxy settings" shows: Use DIRECT connections

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• How do walls affect lighting?

  - by Milkboat

  I have been trying to implement a simple form of lighting in my 2D game. In the screenshot, I don't think it looks very good, kind of just plastered over the top of the map. How would the wall effect how the lighting is displayed? Just looking for tips on how to make my lighting look a bit better. Right now I gave each tile a light value and I change that depending on if there is a light source near by. I don't take in account if there are any objects near by. Screenshot:

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• New release of &quot;OLAP PivotTable Extensions&quot;

  - by Luca Zavarella

  For those who are not familiar with this add-in, the OLAP PivotTable Extensions add features of interest to Excel 2007 or 2010 PivotTables pointing to an OLAP cube in Analysis Services. One of these features I like very much, is to know the MDX query code associated with the pivot used at that time in Excel: You can find all the details here: http://olappivottableextend.codeplex.com/ It was recently released a new version of the add-in (version 0.7.4), which does not introduce any new features, but fixes a significant bug: Release 0.7.4 now properly handles languages but introduces no new features. International users who run a different Windows language than their Excel UI language may be receiving an error message when they double click a cell and perform drillthrough which reads: "XML for Analysis parser: The LocaleIdentifier property is not overwritable and cannot be assigned a new value". This error was caused by OLAP PivotTable Extensions in some situations, but release 0.7.4 fixes this problem. Enjoy!

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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• In WPF, should I base my converters on types or use-cases?

  - by user1013159

  I'm looking for some advice on how to write my WPF value converters. The way I'm currently writing them, they are very specific, like (bool?,bool) = Brush, i.e. I'm writing each converter for a specific use case, in this case, the Brush is bound to an indicator showing equality information between the bool? and the bool. This obviously makes re-use very hard and I end up with a quite large list of converters. Should I strive to write my converters in a more general way? Can I?

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• Creating a remote management interface

  - by Johnny Mopp

  I'm looking for info on creating a remote management interface for our software. This is not anything illicit. Our software is for live TV production and once they go on-air we can't access the PC (usually through LogMeIn). I would like to be able to upload/download files and issue commands to our software. The commands would be software specific like "load this file" or "run this script" or "return this value" etc. A socket connection is preferred but the problem is most of our PCs are behind firewalls and NAT servers. I'm not sure where to start. I think HTTP tunneling is the way to go but am wondering if there are other options or recommendations. Also, assume our clients are not willing to open up ports for security reasons. Thanks.

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• I prefer C/C++ over Unity and other tools: is it such a big downer for a game developper ?

  - by jokoon

  We have a big game project on Unity at school on which we are 12 to work on. My teacher seems to be convinced it's an important tool to teach students, since it makes students look from the high level to the lower level. I can understand his view, and I'm wondering: Is unity such an important engine in game developping companies ? Are there a lot of companies using it because they can't afford to use something else ? He is talking like Unity is a big player in game making, but I only see it fit small indie game companies who want to do a game as fast as possible. Do you think Unity is that much important in the industry ? Does it endangers the value of C++ skills ? It's not that I don't like Unity, it's just that I don't learn nothing with it, I prefer to achieve little steps with Ogre or SFML instead. Also, we also have C++ practice exercises, but those are just practice with theory, nothing much.

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• Limit the amount a camera can pitch

  - by ChocoMan

  I'm having problems trying to limit the range my camera can pitch. Currently my camera can pitch around a model without restriction, but having a hard time trying to find the value of the degree/radian the camera is currently at after pitching. Here is what I got so far: // Moves camera with thumbstick Pitch = pController.ThumbSticks.Right.Y * MathHelper.ToRadians(speedAngleMAX); // Pitch Camera around model public void cameraPitch(float pitch) { pitchAngle = ModelLoad.camTarget - ModelLoad.CameraPos; axisPitch = Vector3.Cross(Vector3.Up, pitchAngle); // pitch constrained to model's orientation axisPitch.Normalize(); ModelLoad.CameraPos = Vector3.Transform(ModelLoad.CameraPos - ModelLoad.camTarget, Matrix.CreateFromAxisAngle(axisPitch, pitch)) + ModelLoad.camTarget; } I've tried restraining the Y-camera position of ModelLoad.CameraPos.Y, but doing so gave me some unwanted results.

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• Can WinRT really be used at just the boundaries?

  - by Bret Kuhns

  Microsoft (chiefly, Herb Sutter) recommends when using WinRT with C++/CX to keep WinRT at the boundaries of the application and keep the core of the application written in standard ISO C++. I've been writing an application which I would like to leave portable, so my core functionality was written in standard C++, and I am now attempting to write a Metro-style front end for it using C++/CX. I've had a bit of a problem with this approach, however. For example, if I want to push a vector of user-defined C++ types to a XAML ListView control, I have to wrap my user-defined type in a WinRT ref/value type for it to be stored in a Vector^. With this approach, I'm inevitably left with wrapping a large portion of my C++ classes with WinRT classes. This is the first time I've tried to write a portable native application in C++. Is it really practical to keep WinRT along the boundaries like this? How else could this type of portable core with a platform-specific boundary be handled?

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• How do you balance documentation requirements with Agile developments

  - by Jeremy

  In our development group there is currently discussions around agile and waterfal methodology. No-one has any practical experience with agile, but we are doing some reading. The agile manifesto lists 4 values: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan We are an internal development group developing applications for the consumption of other units in our enterprise. A team of 10 developers builds and releases multiple projects simultanously, typically with 1 - maybe 2 (rarely) developer on each project. It seems to be that from a supportability perspective the organization needs to put some real value on documentation - as without it, there are serious risks with resourcing changes. With agile favouring interactions, and software deliverables over processes and documentation, how do you balance that with the requirements of supportable systems and maintaining knowledge and understanding of how those systems work? With a waterfall approach which favours documentation (requirements before design, design specs before construction) it is easy to build a process that meets some of the organizational requirements - how do we do this with an agile approach?

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• Video Presentation and Demo of Oracle Advanced Analytics & Data Mining

  - by Mike.Hallett(at)Oracle-BI&EPM

  For a video presentation and demonstration of Oracle Advanced Analytics & Data Mining  click here. (This plays a large MP4 file in a browser: access is from Google.docs, and this works best with Google CHROME). This one hour session focuses primarily on the Oracle Data Mining component of the Oracle Advanced Analytics Option along with Oracle R Enterprise and is tied to the Oracle SQL Developer Days virtual and onsite events and is presented by Oracle’s Director for Advanced Analytics, Charlie Berger, covering: Big Data + Big Data Analytics Competing on analytics & value proposition What is data mining? Typical use cases Oracle Data Mining high performance in-database SQL based data mining functions Exadata "smart scan" scoring Oracle Data Miner GUI (an Extension that ships with SQL Developer) Oracle Business Intelligence EE + Oracle Data Mining results/predictions in dashboards Applications "powered by Oracle Data Mining" for factory installed predictive analytics methodologies Oracle R Enterprise Please contact [email protected] should you have any questions. 

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• Use MD5 to validate the exchanged files between Oracle and Customer

  - by Jie Chen

  Oracle Supports may ask customers to upload some data files (Database Dump, Trace Log, etc) for research. We often see the scenario that the uploaded huge files are corrupted and have to ask to re-upload. Then we may waste much time during this period. To avoid this, customers can tell Support the MD5 checksum of the upload files, requesting support to validate same if they have gotten the correct file in good format. MD5 on Linux We can use "md5sum" command directly. For example we calculate the file PrintManager.class MD5 checksum value. [jijichen@jclinux temp]$ md5sum PrintManager.class e0bf8c7623240ccd15ee17c0478427a1 PrintManager.class MD5 on Windows There are many freeware to calculate MD5 on internet. For example we can use WinMD5Free tool. You can download it from here. http://www.winmd5.com https://blogs.oracle.com/jiechen/resource/2013/winmd5free.zip

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• How to elevate engineering culture at large corporations?

  - by davidk01

  One thing I have realized working at a large corporation is that it doesn't matter how smart you are because if everyone else doesn't see the value in what you are doing then you are not going to get very far. It's much harder to convince 1000 people that a certain part of the software stack should be in groovy than it is to convince 10 people of the same thing. I'm curious how people go about elevating the engineering culture at large corporations because I've been running into walls left and right and I would like to be more proactive about how I go about it. I have been advocating tech talks and tech demos along with code reviews as potential solutions. Do people have other suggestions? Note that 1000 people and groovy are just representative examples. I am not married to groovy or any other language and 1000 people is meant to indicate large scale and how to go about teaching a large group of people about best practices and engineering principles in general.

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• Unity: Assigning a key to perform an action in the inspector

  - by Marc Pilgaard

  I am trying to write a simple piece of code in JavaScript where a button toggles the activation of a shield, by dragging a prefab with Resources.load("ActivateShieldPreFab") and destroying it again (Haven't implemented that yet). I wish to assign this button through the inspector, so I have created a string variable which appears as intended in the inspector. Though it doesn't seem to register the inspector input, even though I changed the value through the inspector. It only provides the error: "Input Key named: is unknown" When the button name is assigned within the code, there is no issues. Code as follows: var ShieldOn = false; var stringbutton : String; function Start(){ } function Update () { if(Input.GetKey(stringbutton) && ShieldOn != true) { Instantiate(Resources.load("ActivateShieldPreFab"), Vector3 (0, 0, 0), Quaternion.identity); ShieldOn = true; } }

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• Setup Convergence Address Book DisplayName Lookup

  - by user13332755

  At Convergence Address Book the default lookup for 'Display Name' is the LDAP attribute 'cn', which leads into confusion if you start to setup 'displayName' LDAP attributes for your users. LDAP User Entry with diaplyName attribute: This behavior can be controlled by the configuration file xlate-inetorgperson.xml. Change the default value of XPATH abperson\entry\displayname from 'cn' to 'displayName'. <convergence_deploy_location>/config/templates/ab/corp-dir/xlate-inetorgperson.xml Note: In case the user has no 'displayName' attribute in LDAP you might noticed '...' at the user entry, if found via 'mail' attribute.

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• How to read BC4 texture in GLSL?

  - by Question

  I'm supposed to receive a texture in BC4 format. In OpenGL, i guess this format is called GL_COMPRESSED_RED_RGTC1. The texture is not really a "texture", more like a data to handle at fragment shader. Usually, to get colors from a texture within a fragment shader, i do : uniform sampler2D TextureUnit; void main() { vec4 TexColor = texture2D(TextureUnit, vec2(gl_TexCoord[0])); (...) the result of which is obviously a v4, for RGBA. But now, i'm supposed to receive a single float from the read. I'm struggling to understand how this is achieved. Should i still use a texture sampler, and expect the value to be in a specific position (for example, within TexColor.r ?), or should i use something else ?

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• How to create a virtual network with Azure Connect

  - by Herve Roggero

  If you are trying to establish a virtual network between machines located in disparate networks, you can either use VPN, Virtual Network or Azure Connect. If you want to establish a connection between machines located in Windows Azure, you should consider using the Virtual Network service. If you want to establish a connection between local machines and Virtual Machines in Windows Azure, you may be able to use your existing VPN device (assuming you have one), as long as the device is supported by Microsoft. If the VPN device you are using isn’t supported, or if you are trying to create a virtual network between machines from disparate networks (such as machines located in another cloud provider), you can use Azure Connect. This blog post explains how Azure Connect can help you create virtual networks between multiple servers in the cloud, various servers in different cloud environments, and on-premise. Note: Azure Connect is currently in Technical Preview. About Azure Connect Let’s do a quick review of Azure Connect. This technology implements an IPSec tunnel from machines to to a relay service located in the Microsoft cloud (Azure). So in essence, Azure Connect doesn’t provide a point-to-point connection between machines; the network communication is tunneled through the relay service. The relay service in turn offers a mechanism to enforce basic communication rules that you define through Groups. We will review this later. You could network two or more VMs in the Azure cloud (although you should consider using a Virtual Network if you go this route), or servers in the Azure cloud and other machines in the Amazon cloud for example, or even two or more on-premise servers located in different locations for which a direct network connection is not an option. You can place any number of machines in your topology. Azure Connect gives you great flexibility on how you want to build your virtual network across various environments. So Azure Connect makes sense when you want to: Connect machines located in different cloud providers Connect on-premise machines running in different locations Connect Azure VMs with on-premise (if you do not have a VPN device, or if your device is not supported) Connect Azure Roles (Worker Roles, Web Roles) with on-premise servers or in other cloud providers The diagram below shows you a high level network topology that involves machines in the Windows Azure cloud, other cloud providers and on-premise. You should note that the only required component in this diagram is the Relay itself. The other machines are optional (although your network is useful only if you have two or more machines involved). Relay agents are currently available in three geographic areas: US, Europe and Asia. You can change which region you want to use in the Windows Azure management portal. High Level Network Topology With Azure Connect Azure Connect Agent Azure Connect establishes a virtual network and creates virtual adapters on your machines; these virtual adapters communicate through the Relay using IPSec. This is achieved by installing an agent (the Azure Connect Agent) on all the machines you want in your network topology. However, you do not need to install the agent on Worker Roles and Web Roles; that’s because the agent is already installed for you. Any other machine, including Virtual Machines in Windows Azure, needs the agent installed.  To install the agent, simply go to your Windows Azure portal (http://windows.azure.com) and click on Networks on the bottom left panel. You will see a list of subscriptions under Connect. If you select a subscription, you will be able to click on the Install Local Endpoint icon on top. Clicking on this icon will begin the download and installation process for the agent. Activating Roles for Azure Connect As previously mentioned, you do not need to install the Azure Connect Agent on Worker Roles and Web Roles because it is already loaded. However, you do need to activate them if you want the roles to participate in your network topology. To do this, you will need to click on the Get Activation Token icon. The activation token must then be copied and placed in the configuration file of your roles. For more information on how to perform this step, visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg432964.aspx. Firewall Rules Note that specific firewall rules must exist to allow the agent to communicate through the Relay. You will need to allow TCP 443 and ICMPv6. For additional information, please visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg433061.aspx. CA Certificates You can optionally require agents to sign their activation request with the Relay using a trusted certificate issued by a Certificate Authority (CA). Click on Activation Options to learn more. Groups To create your network topology you must first create a group. A group represents a logical container of endpoints (or machines) that can communicate through the Relay. You can create multiple groups allowing you to manage network communication differently. For example you could create a DEVELOPMENT group and a PRODUCTION group. To add an endpoint you must first install an agent that will create a virtual adapter on the machine on which it is installed (as discussed in the previous section). Once you have created a group and installed the agents, the machines will appear in the Windows Azure management portal and you can start assigning machines to groups. The next figure shows you that I created a group called LocalGroup and assigned two machines (both on-premise) to that group. Groups and Computers in Azure Connect As I mentioned previously you can allow these machines to establish a network connection. To do this, you must enable the Interconnected option in the group. The following diagram shows you the definition of the group. In this topology I chose to include local machines only, but I could also add worker roles and web roles in the Azure Roles section (you must first activate your roles, as discussed previously). You could also add other Groups, allowing you to manage inter-group communication. Defining a Group in Azure Connect Testing the Connection Now that my agents have been installed on my two machines, the group defined and the Interconnected option checked, I can test the connection between my machines. The next screenshot shows you that I sent a PING request to DEVLAP02 from DEVDSK02. The PING request was successful. Note however that the time is in the hundreds of milliseconds on average. That is to be expected because the machines are connecting through the Relay located in the cloud. Going through the Relay introduces an extra hop in the communication chain, so if your systems rely on high performance, you may want to conduct some basic performance tests. Sending a PING Request Through The Relay Conclusion As you can see, creating a network topology between machines using the Azure Connect service is simple. It took me less than five minutes to create the above configuration, including the time it took to install the Azure Connect agents on the two machines. The flexibility of Azure Connect allows you to create a virtual network between disparate environments, as long as your operating systems are supported by the agent. For more information on Azure Connect, visit the MSDN website at http://msdn.microsoft.com/en-us/library/windowsazure/gg432997.aspx. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net. Special Thanks I would like thank those that helped me figure out how Azure Connect works: Marcel Meijer - http://blogs.msmvps.com/marcelmeijer/ Michael Wood - Http://www.mvwood.com Glenn Block - http://www.codebetter.com/glennblock Yves Goeleven - http://cloudshaper.wordpress.com/ Sandrino Di Mattia - http://fabriccontroller.net/ Mike Martin - http://techmike2kx.wordpress.com

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• Max Degree of Parallelism Server-Side Setting

  - by Tara Kizer

  Recently I opened a case with Microsoft PSS to help us through a severe performance problem on a new system.  As part of that case, the PSS engineer checked our “max degree of parallelism” server-side setting.  It is our standard to use 4 on our production systems that have 16 CPUs (2 sockets, quad-core, hyper-threaded).  The PSS engineer had me run the below query to get Microsoft’s recommended value of “max degree of parallelism” server-side setting for our 16-CPU system: select case when cpu_count / hyperthread_ratio > 8 then 8 else cpu_count / hyperthread_ratio end as optimal_maxdop_setting from sys.dm_os_sys_info; The query returned 2.  I made the change using sp_configure, and it did not resolve our issue.  We have decided to leave it in place for now.   Do you agree with this query?  What are your thoughts on this? If you decide to change your setting to reflect the output of this query, please test it first to ensure there are no negative side effects.

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• How-to hide the close icon for task flows opened in dialogs

  - by frank.nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ADF bounded task flows can be opened in an external dialog and return values to the calling application as documented in chapter 19 of Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework11g: http://download.oracle.com/docs/cd/E15523_01/web.1111/b31974/taskflows_dialogs.htm#BABBAFJB Setting the task flow call activity property Run as Dialog to true and the Display Type property to inline-popup opens the bounded task flow in an inline popup. To launch the dialog, a command item is used that references the control flow case to the task flow call activity <af:commandButton text="Lookup" id="cb6"         windowEmbedStyle="inlineDocument" useWindow="true"         windowHeight="300" windowWidth="300"         action="lookup" partialSubmit="true"/> By default, the dialog that contains the task flow has a close icon defined that if pressed closes the dialog and returns to the calling page. However, no event is sent to the calling page to handle the close case. To avoid users closing the dialog without the calling application to be notified in a return listener, the close icon shown in the opened dialog can be hidden using ADF Faces skinning. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following skin selector hides the close icon in the dialog af|panelWindow::close-icon-style{ display:none; } To learn about skinning, see chapter 20 of Oracle Fusion Middleware Web User Interface Developer's Guide for Oracle Application Development Framework http://download.oracle.com/docs/cd/E15523_01/web.1111/b31973/af_skin.htm#BAJFEFCJ However, the skin selector that is shown above hides the close icon from all af:panelWindow usages, which may not be intended. To only hide the close icon from dialogs opened by a bounded task flow call activity, the ADF Faces component styleClass property can be used. The af:panelWindow component shown below has a "withCloseWindow" style class property name defined. This name is referenced in the following skin selector, ensuring that the close icon is displayed af|panelWindow.withCloseIcon::close-icon-style{ display:block; } In summary, to hide the close icon shown for bounded task flows that are launched in inline popup dialogs, the default display behavior of the close icon of the af:panelWindow needs to be reversed. Instead to always display the close icon, the close icon is always hidden, using the first skin selector. To show the disclosed icon in other usages of the af:panelWindow component, the component is flagged with a styleClass property value as shown below <af:popup id="p1">   <af:panelWindow id="pw1" contentWidth="300" contentHeight="300"                                 styleClass="withCloseIcon"/> </af:popup> The "withCloseIcon" value is referenced in the second skin definition af|panelWindow.withCloseIcon::close-icon-style{ display:block; } The complete entry of the skin CSS file looks as shown below: af|panelWindow::close-icon-style{ display:none; } af|panelWindow.withCloseIcon::close-icon-style{ display:block; }

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• Customizing configuration with Dependency Injection

  - by mathieu

  I'm designing a small application infrastructure library, aiming to simplify development of ASP.NET MVC based applications. Main goal is to enforce convention over configuration. Hovewer, I still want to make some parts "configurable" by developpers. I'm leaning towards the following design: public interface IConfiguration { SomeType SomeValue; } // this one won't get registered in container protected class DefaultConfiguration : IConfiguration { public SomeType SomeValue { get { return SomeType.Default; } } } // declared inside 3rd party library, will get registered in container protected class CustomConfiguration : IConfiguration { public SomeType SomeValue { get { return SomeType.Custom; } } } And the "service" class : public class Service { private IConfiguration conf = new DefaultConfiguration(); // optional dependency, if found, will be set to CustomConfiguration by DI container public IConfiguration Conf { get { return conf; } set { conf = value; } } public void Configure() { DoSomethingWith( Conf ); } } There, the "configuration" part is clearly a dependency of the service class, but it this an "overuse" of DI ?

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• Make my website dynamically loaded data available to Facebook Open Graph Object Scrapper

  - by fvaliquette

  Here is the design of my web site: The user enter myWebsite.com/a/1 .htaccess rules redirect to myWebsite.com/b Now the JavaScript ExtJS library is loading. Extracting the value from the URL (in this case it is “1”) Loading ./xml/1.xml From 1.xml setting the Open Graph data (Title, type, image, etc) Loading data that will be shown to the user from 1.xml into the website. My question is: How can I make the Open Graph data available to Facebook? Facebook do not to load my ExtJS JavaScript Library before extracting the Open Graph Object values from the HTML. Is there an easy solution to this problem? The only solutions I found is to make statics web pages or dynamically pages rendered on the server side but I would like to avoid these since my web page implementation is already finished and I would like to avoid re working on it.

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