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  • Exim - Sender verify failed - rejected RCPT

    - by Newtonx
    While checking on Exim's log messages I found many entries of the following message "Sender verify failed" "rejected RCPT" ... I 'm not an exim expert... I'm afraid Exim is not delivering 100% emails to recipients, because our Email Marketing Application its getting a lower OPEN RATE. Can someone helpe understand this log messages? Is it my server saying "No Such User Here" or a remote server? 174.111.111.11 represents my server IP. Thanks Exim log 2010-10-02 14:00:19 SMTP connection from myserverdomain.com.br () [174.111.111.11]:54514 I=[174.111.111.11]:25 closed by QUIT 2010-10-02 14:00:19 SMTP connection from [174.111.111.11]:54515 I=[174.111.111.11]:25 (TCP/IP connection count = 2) 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54515 I=[174.111.111.11]:25 Warning: Sender rate 672.4 / 1h 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54515 I=[174.111.111.11]:25 sender verify fail for <[email protected]>: No Such User Here 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54515 I=[174.111.111.11]:25 F=<[email protected]> rejected RCPT <[email protected]>: Sender verify failed 2010-10-02 14:00:19 SMTP connection from myserverdomain.com.br () [174.111.111.11]:54515 I=[174.111.111.11]:25 closed by QUIT 2010-10-02 14:00:19 SMTP connection from [174.111.111.11]:54516 I=[174.111.111.11]:25 (TCP/IP connection count = 2) 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54516 I=[174.111.111.11]:25 Warning: Sender rate 673.3 / 1h 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54516 I=[174.111.111.11]:25 sender verify fail for <[email protected]>: No Such User Here 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54516 I=[174.111.111.11]:25 F=<[email protected]> rejected RCPT <[email protected]>: Sender verify failed 2010-10-02 14:00:19 SMTP connection from myserverdomain.com.br () [174.111.111.11]:54516 I=[174.111.111.11]:25 closed by QUIT 2010-10-02 14:00:19 SMTP connection from [174.111.111.11]:54517 I=[174.111.111.11]:25 (TCP/IP connection count = 2) 2010-10-02 14:00:19 H=myserverdomain.com.br () [174.111.111.11]:54517 I=[174.111.111.11]:25 Warning: Sender rate 674.3 / 1h 2010-10-02 14:00:20 H=myserverdomain.com.br () [174.111.111.11]:54517 I=[174.111.111.11]:25 sender verify fail for <Luciene_souza_vasconcellos=hotmail.com--2723--bounce@e-mydomain.com.br>: No Such User Here 2010-10-02 14:00:20 H=myserverdomain.com.br () [174.111.111.11]:54517 I=[174.111.111.11]:25 F=<Luciene_souza_vasconcellos=hotmail.com--2723--bounce@e-mydomain.com.br> rejected RCPT <[email protected]>: Sender verify failed

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  • ftp connection problem, vsftp server, active mode

    - by Mark Szente
    I have a server that runs vsftpd to handle ftp connections. One of my users have a notebook with Total Commander and WinSCP installed. Both ftp clients fail right after the connection is established to the server and it tries to download the directory listing without any particular error message. The weird thing is: the notebook works perfectly ok with other ftp servers. My ftp server also works well with other clients. In fact, this user also has a pc running on the same LAN as the notebook and the pc works well with the ftp server. We use active ftp connection mode. Passive mode works well but is not an option at this point. I would post more technical details but I don't even know what this problem is related to. Anyway, below is the server side tcpdump for the failed connection attempt. There's no further communication between the client and the server after the last line of log. Thank you very much for any hint! 23:39:24.514852 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: S 1314489715:1314489715(0) win 65535 <mss 1460,nop,wscale 3,nop,nop,sackOK> 23:39:24.514896 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: S 2633658883:2633658883(0) ack 1314489716 win 5840 <mss 1460,nop,nop,sackOK,nop,wscale 2> 23:39:24.520842 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: . ack 1 win 62500 23:39:24.523803 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 1:21(20) ack 1 win 1460 23:39:24.546858 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 1:15(14) ack 21 win 62497 23:39:24.546902 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: . ack 15 win 1460 23:39:24.547247 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 21:55(34) ack 15 win 1460 23:39:24.762806 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: . ack 55 win 62493 23:39:30.415011 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 15:28(13) ack 55 win 62493 23:39:30.454116 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: . ack 28 win 1460 23:39:31.036283 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 55:78(23) ack 28 win 1460 23:39:31.053018 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 28:34(6) ack 78 win 62490 23:39:31.053042 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: . ack 34 win 1460 23:39:31.053268 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 78:97(19) ack 34 win 1460 23:39:31.068969 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 34:40(6) ack 97 win 62488 23:39:31.069148 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 97:112(15) ack 40 win 1460 23:39:31.069179 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 112:119(7) ack 40 win 1460 23:39:31.076981 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: . ack 119 win 62485 23:39:31.077010 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 119:177(58) ack 40 win 1460 23:39:31.114979 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 40:45(5) ack 177 win 62478 23:39:31.115164 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 177:186(9) ack 45 win 1460 23:39:31.180966 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 45:53(8) ack 186 win 62476 23:39:31.181066 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 186:216(30) ack 53 win 1460 23:39:31.213065 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 53:80(27) ack 216 win 62473 23:39:31.213180 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 216:267(51) ack 80 win 1460 23:39:31.251086 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: P 80:86(6) ack 267 win 62466 23:39:31.251498 IP 195.70.xx.xx.20 > 62.201.xx.xx.5001: S 2640780713:2640780713(0) win 5840 <mss 1460,sackOK,timestamp 2054371220 0,nop,wscale 2> 23:39:31.290979 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: . ack 86 win 1460 23:39:34.251489 IP 195.70.xx.xx.20 > 62.201.xx.xx.5001: S 2640780713:2640780713(0) win 5840 <mss 1460,sackOK,timestamp 2054374220 0,nop,wscale 2> 23:39:40.249625 IP 195.70.xx.xx.20 > 62.201.xx.xx.5001: S 2640780713:2640780713(0) win 5840 <mss 1460,sackOK,timestamp 2054380220 0,nop,wscale 2> 23:39:43.695108 IP 195.70.xx.xx.21 > 62.201.xx.xx.1057: P 2280716551:2280716588(37) ack 3838413728 win 5840 23:39:52.248791 IP 195.70.xx.xx.20 > 62.201.xx.xx.5001: S 2640780713:2640780713(0) win 5840 <mss 1460,sackOK,timestamp 2054392220 0,nop,wscale 2> 23:40:16.245159 IP 195.70.xx.xx.20 > 62.201.xx.xx.5001: S 2640780713:2640780713(0) win 5840 <mss 1460,sackOK,timestamp 2054416221 0,nop,wscale 2> 23:40:29.853685 IP 195.70.xx.xx.21 > 62.201.xx.xx.1057: FP 37:51(14) ack 1 win 5840 23:40:31.241951 IP 195.70.xx.xx.21 > 62.201.xx.xx.2241: P 267:304(37) ack 86 win 1460 23:40:31.381708 IP 62.201.xx.xx.2241 > 195.70.xx.xx.21: . ack 304 win 62462

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  • Replacing a W2K3 Domain Controller - what do I need to know?

    - by Marko Carter
    I have a network of around 70 machines, currently with two DCs both running Windows Server 2003 (DC0 & DC1). DC0 is a five year old Poweredge 1850 and has recently become increasingly flakey, and in the past fortnight has fallen over twice. I want to replace this machine, but I'm cautious as there is huge scope for this sort of thing to go wrong. The way I imagine doing this is building a new machine then doing a DCPROMO and running three domain controllers for a month or so until I'm happy that everything is working as it should be before retiring the old machine. Particular areas of concern are the replication of roles from the current controllers (GP settings for instance) and the ramifications of switching off the machine that has, up until now, been the 'primary'. If there are compelling reasons to use Server 2008 I'm willing to do so, however I don't know if this would cause problems with my exisiting 2003 machines. Any advice on best practice or previous experiences would be most welcome.

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  • Database checksum features - redundant? useful?

    - by Eloff
    Just about every mainstream DB has a feature to calculate checksums per page, per sector, or per record. Now for a DB that does full recover after any crash, like PostgreSQL, is a checksum even useful? There will be no data loss as long as the xlog is ok, no matter what kind of corruption happened to the data itself, as the redo log is replayed every committed transaction will be restored. So checksums are useless on restore. Doesn't the filesystem or disk keep checksums anyway to detect corruption? So unless the checksum is per record, all it does is tell you there is corruption - which the OS should be yelling at you the minute you try to read it - so useless in operation? I can't imagine how a checksum can be helpful in any sane database - but since they all use them - I'd say that's just failure of imagination on my part. So how is it useful?

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  • Resizing Partitions on Live RHEL/cPanel Server

    - by Timothy R. Butler
    I've resized many partitions over the years on Linux, Windows and Mac OS X -- but always using a GUI. However, the time has come where the preset partition sizes my data center placed on my server aren't the right sizes and I need to resize a production server's disks. I could fiddle with it and probably do OK, but given that it is a production server, I wanted to get some advice about the right way to do this. I do have KVM over IP access, so if it is best to take the server offline and boot off a rescue partition, I can do that. root [/var/lib/mysql]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 9.9G 2.1G 7.3G 23% / tmpfs 7.8G 0 7.8G 0% /dev/shm /dev/sda1 99M 77M 18M 82% /boot /dev/sda8 884G 463G 376G 56% /home /dev/sda3 9.9G 8.0G 1.5G 85% /usr /dev/sda5 9.9G 9.1G 308M 97% /var /usr/tmpDSK 2.0G 38M 1.8G 3% /tmp As you can see /var and /usr are quite close to being full and I've actually had to symlink some logs on /usr to directories in /home to balance things out. What I would like to do is to add 6-10 GB each to /usr and /var, presumably taking the space from /home. As I think about how the disk is arranged, the best thought I've come up with is to reduce /home by 16 GB, say, and move /var to the spot freed up, then allocating /var's space to /usr. However, that would put /var at the far end of the disk, which seems less than idea, given that MySQL has all of its data on that partition. I'd love to take the space out of the closer end of /usr, but I assume that would take a very arduous (and perhaps risky) process of moving all of the data in /usr around. I seem to recall having such a process fail for me on a computer in the past. The other option might be to merge / and /usr since / is underutilized, though I'm not sure if that's a good idea. Do you have any suggestions both on the best reallocation plan and the commands to use to accomplish it? UPDATE: I should add -- here's the partition table. There's one unused partition, which, if memory serves, was the original tmp location before I created a tmp image: Name Flags Part Type FS Type [Label] Size (MB) ------------------------------------------------------------------------------ Unusable 1.05* sda1 Boot Primary Linux ext2 106.96* sda2 Primary Linux ext3 10737.42* sda3 Primary Linux ext3 10737.42* sda5 NC Logical Linux ext3 10738.47* sda6 NC Logical Linux swap / Solaris 2148.54* sda7 NC Logical Linux ext3 1074.80* sda8 NC Logical Linux ext3 964098.53*

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  • Custom DHCP Server on home network

    - by DanSpd
    Hello I have a computer network at my house which consists of two computers and one server. I have a software on dedicated server which requires direct connection to internet (port forwarding doesn't work for this). So I plan to setup network in following way. link text Please let me know if this will work. How good or bad could this be? Internet Connection: Verizon Fios 25/25

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  • Reporting Services 2008 Service Account error

    - by Praesagus
    I saved over the encryption key backup file when changing from one account to another. Now I can't see reports, change accounts, or use any of the Encryption key tools in the configuration manager. I receive a "Creating Encryption Key Backup" error 0x80090016. Does anyone know how to fix this? Many thanks in advance.

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  • FTP in DMZ, TCP Ports for LDAP Auth

    - by sam
    szenario: (outside)---(ASA5510)---(inside) -Windows2008 DC .....................(dmz) ..........-Win2008 FTP Server Which Ports do I need to open from DMZ-Inside that FTP Users can authentificated on the Inside DC? I have allready opend 389 (Ldap), 636 (secure Ldap) and 53 (dns). But the ftp Client stucks allways after processing the credentials and the FTP Server gives you an eventlog "logon error". the error messages indicates that there could be an issue with closed ports. if I turn the ACL to "IP", that means all ports are open, everything is working fine.

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  • Here's what I want... what do I tell my IT guy I need?

    - by Jason
    I work in the graphics department for a real estate brokerage, and we deal with a lot of photos. Agents take the photos, upload them to me, I touch up and standardize the photos, then I add them to an in-house server for future use by the graphics dept. I'd like to make the "sanitized" photo files available to the agents to use when they want, but I don't want the agents poking around the graphics department's files (things get misplaced, renamed and messed up in a hurry). What would be perfect is if we could create a read-only "mirror" (correct term?) of that server that could be accessed by the agents as needed, but which wouldn't feed back into our "sanitized" file system. What do I tell the office IT guy I need (platform-agnostically, because I don't know what he's running)? I never get to see him face-to-face, so I've got to word this as carefully and explicitly as possible. Thoughts? Thanks in advance for your feedback

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  • W2k8 RC1: Windows Media Servers (WMS) as proxy

    - by da_didi
    (fullquote from stackoverflow.com/questions/2690788/w2k8-rc1-windows-media-servers-wms-as-proxy/2690791#2690791) I will have one streaming-server (W2k8, unknown streaming protocol [rtsp, mss, http]) and half dozen streaming-servers as proxies to save bandwidth. I have read the documentation and installed the modules, but I am unsure how I have to configure the proxy's according to http://technet.microsoft.com/de-de/library/ee126142(en-us,WS.10).aspx - as a proxy or reverse proxy and how I minimize the bandwidth needs between origin server and proxy's. What is the best way to realize my setup? Any short how-tos? How can I announce all players to use the proxy? Route all rtsp/mms/http-requests through my proxy? Announce the proxy with DHCP-releases? Thanks!

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  • ASP.NET Website not responding

    - by brinthhillerup
    Hello everybody I am setting with my server tech, trying to figure out what is going on here. When I try to access my site through a browser, my site hangs indefinately. It does not respond with anything, not even after 15 minutes! The application pool has been restarted, the website has been restarted. Doesn't helpt at all. It happened during an upload. A backup has been loaded and the problem is still the same It is a very urgent matter, I hope someone can help me! I think we are on a IIS 6 on a Windows 2003 Server. (Remote hosted, with a tech, who has no idea what the issue is as well, so I am trying to find the solution alogn with him). Any suggestions are VERY appriciated.

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  • IIS7.5 Windows Authentication missing providers menu item (ntlm)

    - by Alex Bilbie
    I'm trying to enable NTLM authentication on a Windows Server 2008 R2 machine with IIS 7.5 for a specific file in my web root. I've been following these instructions http://docs.moodle.org/en/NTLM_authentication#IIS_Configuration In the IIS Manager I open the Authentication module, disable anonymous authentication and enable Windows Authentication however according to every post I can find on the matter I should have a 'providers' option appear but I don't. I've double checked in Server Manager that the 'Windows Authentication' security feature is enabled for IIS. Any help anyone can offer would be great, Thank you!

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  • Is it possible to hide folders/subfolders from users based on permissions?

    - by Uwe Keim
    Having a Windows Server 2008 R2 that has a share with lots of nested folders, I want to be able to only show certain folders to certain AD users/AD user groups. Is it possible to configure the permissions on single folders, so that clients that connect with Windows XP/Windows 7 to the share on the Windows 2008 R2 server only see those folders for which they have "view" permission? Other clients should not see the folders at all in Windows Explorer. I was told that this seems to be a standard feature on Novell networks.

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  • Roaming Profiles, Folder redirection or... both

    - by Adrian Perez
    Hello, i'm developing a remote desktop services in w2008r2. Now, it's going to be a server, but in the future it's possible that another server could be added to the farm. Now, i'm creating roaming profiles and folder redirection to save space. Now, i have some doubts... if i'm redirecting all the folders i can do through gpo (start menu, desktop, appdata, My Documents, Videos, Music...), does it make sense to use roaming profiles? I mean, i'm redirecting almost everything. So, if i don't use roaming profiles, what kind of data is not shared/roamed? Perhaps is not necessary and if i set roaming profiles, i will add more unnecessary complexity to the infraestructure. What do you think about? Some advice or recomendation? Thanks!

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  • URGENT: Need a Company to Fix My Plesk & IIS on windows 2008

    - by DevCompany
    Hello: I need to know a name of a company to fix my server install and get my sites running again. Windows 2008 IIS 7 Plesk 9.x The problem started when Level 2 of my hosting company adjusted a FTP users to have certain permissions....apparently he did this outside of plesk and it has been nothing but permission headaches all around. Connections....uploading files, etc. now somethings gone wrong where plesk isnt even loading properly and IIS too... I need to see if someone can fix this remotely before I give the green light to format and reinstall server, IIS, Plesk and Domains! looking to pay a company to get this working ASAP - This is not requested as a free job so I need someone good and who can fix it without the huge hassle of formatting and such. Need to resolve today Post expires on Monday 04-26-20010

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  • How do I delete a differential backup?

    - by BlueMonkMN
    I often like to create backups when testing the software I work on, and will sometimes create a differential backup if I want to be able to get back to multiple previous states. However, sometimes I realize that I forgot one thing I wanted to include in a differential backup, or I no longer need a previous differential backup. Sometimes I simply want to create a new scenario from the original base image and start working with a new series of differential backups. So I'd like to be able to delete some older differential backups so I don't get confused about which ones I'm using. But I can't find any way to delete just the differential backups, selectively or all at once.

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  • WebDAV "PROPFIND" exception in IIS due to network share?

    - by jacko
    We're finding continuous exceptions in our event viewer on our live box to the following exception: [snippet] Process information: Process ID: 3916 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: HttpException Exception message: Path 'PROPFIND' is forbidden. Thread information: Thread ID: 14 Thread account name: OURDOMAIN\Account Is impersonating: True Stack trace: at System.Web.HttpMethodNotAllowedHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Other Specs: Windows Server 2003 R2 & IIS 6.0 We've narrowed it down to occuring when people try to access shares on the box from within the network, and have discovered (we think) that its due to the WebDAV web services extension being previously disabled by past staff. The exceptions are being thrown when trying to access directories that are virtual dirs in IIS, and plain old UNC network shares What the implications for enabling the WebDAV extensions on our live web server? And will this solve our problems with the exceptions in our event log?

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  • PHP wamp server error

    - by user38453
    I get this error when i click phpmyadmin.I m using vistaa.I uninstall ed skype.I deleted IIS and it is in my recycle bin, When,i click localhost,i get iis page.How do,i make this apache server to work.Below,is the error that comes Server Error in Application "DEFAULT WEB SITE" Internet Information Services 7.0 Error Summary HTTP Error 404.0 - Not Found The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. Detailed Error Information Module IIS Web Core Notification MapRequestHandler Handler StaticFile Error Code 0x80070002 Requested URL http://localhost:80/phpmyadmin/ Physical Path C:\inetpub\wwwroot\phpmyadmin\ Logon Method Anonymous Logon User Anonymous

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  • phpmyadmin forbidden after changing config for my IP

    - by Jonathan Kushner
    I followed the phpmyadmin setup and changed the config to require ip my ipaddress and allow from my ipaddress and its still telling me forbidden You don't have permission to access /phpmyadmin on this server. when I try to access the page on my browser (my server is not located on my machine). I installed everything using root. I also chmod 775 the entire phpMyAdmin folder. Im running RHEL 6.1. Any idea what to do at this point? Here is my /etc/httpd/conf.d/phpMyAdmin.conf: <Directory /usr/share/phpMyAdmin/> <IfModule mod_authz_core.c> # Apache 2.4 <RequireAny> Require ip myserveripaddress Require ip ::1 </RequireAny> </IfModule> <IfModule !mod_authz_core.c> # Apache 2.2 Order Deny,Allow Deny from All Allow from myserveripaddress Allow from ::1 </IfModule> </Directory>

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  • Remote desktop session ends abruptly with a "protocol error"

    - by Jon
    Intermittently we get a problem where a remote desktop session will get disconnected with the error message “Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.” We are getting this with one server only which is running Windows Server 2008, connecting with Windows 7 clients. The session itself stays running, you just get disconnected, and you can try and reconnect. Sometimes you get in for a while then it will kick you out. We are connecting from Windows 7 clients. We have tried connecting using Cord on a Mac and this works fine, so it's not like the session itself is corrupted. One problem is that there are some critical applications running under the session (I know, let's not discuss the idiocy of that), so we cannot reset the session in any way during the working day – so any diagnostics must have minimum impact. Thanks, Jon

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  • SQL query duplicating results [on hold]

    - by Ben
    I have written a query that results in data being retrieved for the top 5 customers in my table per account manager. Here is the query: SELECT account_manager_id, mgap_ska_id, total FROM (SELECT account_manager_id, mgap_ska_id, mgap_growth + mgap_recovery AS total, @grp_rank := IF(@current_accmanid = account_manager_id, @grp_rank + 1, 1) AS grp_rank, @current_accmanid := account_manager_id FROM mgap_orders ORDER BY total DESC ) ranked WHERE grp_rank <= 5 and here is the result of the query: account_manager_id mgap_ska_id total 159840 5062352 61569.21 159840 5062352 61569.21 159840 5062352 61569.21 159840 5062352 61569.21 159840 5062352 61569.21 160023 5024546 52244.29 160023 5024546 52244.29 160023 5024546 52244.29 160023 5024546 52244.29 160023 5024546 52244.29 159669 5323292 50126.38 159669 5323292 50126.38 159669 5323292 50126.38 159669 5323292 50126.38 159669 5323292 50126.38 As you can see the query is partially working as needed, except Im getting duplicates for mgap_ska_id whereas it should be five individual mgap_ska_id numbers. and here is a sample of my data: mgap_ska_id account_manager_id mgap_growth mgap_recovery 5057810 64154 0 1160.78 5178114 24456 0 5773.42 5292421 160338 0 5146.04 5414091 24408 0 104.14 5057810 64154 0 1160.78 Can anyone see where Ive gone wrong in my query and how/where I might correct the error so I get the 5 top individual customers (mgap_ska_id) instead of the duplicated top single customer?

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