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  • Mod_rewrite with UTF-8 accent, multiviews , .htaccess

    - by GuruJR
    Problem: with Mod_rewrite, multiview & Apache config Introduction: The website is in french and i had problem with unicode encoding and mod_rewrite within php wihtout multiviews Old server was not handling utf8 correctly (somewhere between PHP, apache mod rewrite or mysql) Updated Server to Ubuntu 11.04 , the process was destructive lost all files in var/www/ (the site was mainly 2 files index.php & static.php) lost the site specific .Htaccess file lost MySQL dbs lost old apache.conf What i have done so far: What works: Setup GNutls for SSL, Listen 443 = port.conf Created 2 Vhosts in one file for :80 and :443 = website.conf Enforce SSL = Redirecting :80 to :443 with a mod_rewrite redirect Tried to set utf-8 everywhere.. Set charset and collation , db connection , mb_settings , names utf-8 and utf8_unicode_ci, everywhere (php,mysql,apache) to be sure to serve files as UTF-8 i enabled multiview renamed index.php.utf8.fr and static.php.utf8.fr With multiview enabled, Multibytes Accents in URL works SSL TLS 1.0 What dont work: With multiview enabled , mod_rewrite works for only one of my rewriterules With multiview Disabled, i loose access to the document root as "Forbidden" With multiview Disabled, i loose Multibytes (single charater accent) The Apache Default server is full of settings. (what can i safely remove ?) these are my configuration files so far :80 Vhost file (this one work you can use this to force redirect to https) RewriteEngine On RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} LanguagePriority fr :443 Vhost file (GnuTls is working) DocumentRoot /var/www/x ServerName example.com ServerAlias www.example.com <Directory "/var/www/x"> allow from all Options FollowSymLinks +MultiViews AddLanguage fr .fr AddCharset UTF-8 .utf8 LanguagePriority fr </Directory> GnuTLSEnable on GnuTLSPriorities SECURE:+VERS-TLS1.1:+AES-256-CBC:+RSA:+SHA1:+COMP-NULL GnuTLSCertificateFile /path/to/certificate.crt GnuTLSKeyFile /path/to/certificate.key <Directory "/var/www/x/base"> </Directory> Basic .htaccess file AddDefaultCharset utf-8 Options FollowSymLinks +MultiViews RewriteEngine on RewriteRule ^api/$ /index.php.utf8.fr?v=4 [L,NC,R] RewriteRule ^contrib/$ /index.php.utf8.fr?v=2 [L,NC,R] RewriteRule ^coop/$ /index.php.utf8.fr?v=3 [L,NC,R] RewriteRule ^crowd/$ /index.php.utf8.fr?v=2 [L,NC,R] RewriteRule ^([^/]*)/([^/]*)$ /static.php.utf8.fr?VALUEONE=$2&VALUETWO=$1 [L] So my quesiton is whats wrong , what do i have missing is there extra settings that i need to kill from the apache default . in order to be sure all parts are using utf-8 at all time, and that my mod_rewrite rules work with accent Thank you all in advance for your help, I will follow this question closely , to add any needed information.

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  • Google Rules for Retail

    - by David Dorf
    In the book What Would Google Do?, Jeff Jarvis outlines ten "Google Rules" that define how Google acts.  These rules help define how Web 2.0 businesses operate today and into the future.  While there's a chapter in the book on applying these rules to the retail industry, it wasn't very in-depth.  So I've decided to more directly apply the rules to retail, along with some notable examples of success.  The table below shows Jeff's Google Rule, some Industry Examples, and New Retailer Rules that I created. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid black 1.0pt; mso-border-themecolor:text1; mso-border-alt:solid black .5pt; mso-border-themecolor:text1; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid black; mso-border-insideh-themecolor:text1; mso-border-insidev:.5pt solid black; mso-border-insidev-themecolor:text1; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Google Rule Industry Examples New Retailer Rule New Relationship Your worst customer is your friend; you best customer is your partner Newegg.com lets manufacturers respond to customer comments that are critical of the product, and their EggXpert site lets customers help other customers. Listen to what your customers are saying about you.  Convert the critics to fans and the fans to influencers. New Architecture Join a network; be a platform Tesco and BestBuy released APIs for their product catalogs so third-parties could create new applications. Become a destination for information. New Publicness Life is public, so is business Zappos and WholeFoods founders are prolific tweeters/bloggers, sharing their opinions and connecting to customers.  It's not always pretty, but it's genuine. Be transparent.  Share both your successes and failures with your customers. New Society Elegant organization Wet Seal helps their customers assemble outfits and show them off to each other.  Barnes & Noble has a community site that includes a bookclub. Communities of your customers already exist, so help them organize better. New Economy Mass market is dead; long live the mass of niches lululemon found a niche for yoga inspired athletic wear.  Threadless uses crowd-sourcing to design short-runs of T-shirts. Serve small markets with niche products. New Business Reality Decide what business you're in When Lowes realized catering to women brought the men along, their sales increased. Customers want experiences to go with the products they buy. New Attitude Trust the people and listen In 2008 Starbucks launched MyStartbucksIdea to solicit ideas from their customers. Use social networks as additional data points for making better merchandising decisions. New Ethic Be honest and transparent; don't be evil Target is giving away reusable shopping bags for Earth Day.  Kohl's has outfitted 67 stores with solar arrays. Being green earns customers' respect and lowers costs too. New Speed Life is live H&M and Zara keep up with fashion trends. Be prepared to pounce on you customers' fickle interests. New Imperatives Encourage, enable and protect innovation 1-800-Flowers was the first do sales in Facebook and an early adopter of mobile commerce.  The Sears Personal Shopper mobile app finds products based on a photo. Give your staff permission to fail so innovation won't be stifled. Jeff will be a keynote speaker at Crosstalk, our upcoming annual user conference, so I'm looking forward to hearing more of his perspective on retail and the new economy.

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  • SQLAuthority News – A Successful Community TechDays at Ahmedabad – December 11, 2010

    - by pinaldave
    We recently had one of the best community events in Ahmedabad. We were fortunate that we had SQL Experts from around the world to have presented at this event. This gathering was very special because besides Jacob Sebastian and myself, we had two other speakers traveling all the way from Florida (Rushabh Mehta) and Bangalore (Vinod Kumar).There were a total of nearly 170 attendees and the event was blast. Here are the details of the event. Pinal Dave Presenting at Community Tech Days On the day of the event, it seemed to be the coldest day in Ahmedabad but I was glad to see hundreds of people waiting for the doors to be opened some hours before. We started the day with hot coffee and cookies. Yes, food first; and it was right after my keynote. I could clearly see that the coffee did some magic right away; the hall was almost full after the coffee break. Jacob Sebastian Presenting at Community Tech Days Jacob Sebastian, an SQL Server MVP and a close friend of mine, had an unusual job of surprising everybody with an innovative topic accompanied with lots of question-and-answer portions. That’s definitely one thing to love Jacob, that is, the novelty of the subject. His presentation was entitled “Best Database Practices for the .Net”; it really created magic on the crowd. Pinal Dave Presenting at Community Tech Days Next to Jacob Sebastian, I presented “Best Database Practices for the SharePoint”. It was really fun to present Database with the perspective of the database itself. The main highlight of my presentation was when I talked about how one can speed up the database performance by 40% for SharePoint in just 40 seconds. It was fun because the most important thing was to convince people to use the recommendation as soon as they walk out of the session. It was really amusing and the response of the participants was remarkable. Pinal Dave Presenting at Community Tech Days My session was followed by the most-awaited session of the day: that of Rushabh Mehta. He is an international BI expert who traveled all the way from Florida to present “Self Service BI” session. This session was funny and truly interesting. In fact, no one knew BI could be this much entertaining and fascinating. Rushabh has an appealing style of presenting the session; he instantly got very much interaction from the audience. Rushabh Mehta Presenting at Community Tech Days We had a networking lunch break in-between, when we talked about many various topics. It is always interesting to get in touch with the Community and feel a part of it. I had a wonderful time during the break. Vinod Kumar Presenting at Community Tech Days After lunch was apparently the most difficult session for the presenter as during this time, many people started to fall sleep and get dizzy. This spot was requested by Microsoft SQL Server Evangelist Vinod Kumar himself. During our discussion he suggested that if he gets this slot he would make sure people are up and more interactive than during the morning session. Just like always, this session was one of the best sessions ever. Vinod is true to his word as he presented the subject of “Time Management for Developer”. This session was the biggest hit in the event because the subject was instilled in the mind of every participant. Vinod Kumar Presenting at Community Tech Days Vinod’s session was followed by his own small session. Due to “insistent public demand”, he presented an interesting subject, “Tricks and Tips of SQL Server“. In 20 minutes he has done another awesome job and all attendees wanted more of the tricks. Just as usual he promised to do that next time for us. Vinod’s session was succeeded by Prabhjot Singh Bakshi’s session. He presented an appealing Silverlight concept. Just the same, he did a great job and people cheered him. Prabhjot Presenting at Community Tech Days We had a special invited speaker, Dhananjay Kumar, traveling all the way from Pune. He always supports our cause to help the Community in empowering participants. He presented the topic about Win7 Mobile and SharePoint integration. This was something many did not even expect to be possible. Kudos to Dhananjay for doing a great job. Dhananjay Kumar Presenting at Community Tech Days All in all, this event was one of the best in the Community Tech Days series in Ahmedabad. We were fortunate that legends from the all over the world were present here to present to the Community. I’d say never underestimate the power of the Community and its influence over the direction of the technology. Vinod Kumar Presenting trophy to Pinal Dave Vinod Kumar Presenting trophy to Pinal Dave This event was a very special gathering to me personally because of your support to the vibrant Community. The following awards were won for last year’s performance: Ahmedabad SQL Server User Group (President: Jacob Sebastian; Leader: Pinal Dave) – Best Tier 2 User Group Best Development Community Individual Contributor – Pinal Dave Speakers I was very glad to receive the award for our entire Community. Attendees at Community Tech Days I want to say thanks to Rushabh Mehta, Vinod Kumar and Dhananjay Kumar for visiting the city and presenting various technology topics in Community Tech Days. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: MVP, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL, Technology

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  • SharePoint Saturday Michigan 2010 Recap, Slides, and Photos

    - by Brian Jackett
    This past weekend I attended SharePoint Saturday Michigan (SPSMI) in Ann Arbor, Michigan.  For those unfamiliar, SharePoint Saturday is a community driven event where various speakers gather to present at a FREE conference on all topics related to SharePoint.  This made my third SharePoint Saturday attended and second I’ve spoken at.  I believe today it was announced that about 210 people total attended the event.  I was very happy with the turnout, especially the ratio of male to female attendees.  Typically with computer related conferences the ratio leans towards more males attending, but both Peter Serzo (one of conference organizers) and I both commented to each other that at the end of the day it appeared to be close to 40% women in the crowd.  So here’s my recap of the weekend. Arrival     Friday afternoon I drove up from Columbus, OH to Ann Arbor, MI and arrived around 4pm.  I was attempting to avoid the rush hour traffic and construction backups.  Turned out to be a good idea because other speakers coming up Friday got stuck on a highway which literally closed down in both directions due to a bad accident.  I was talking my friend Sean McDonough through the highway closing and this was the first time I had seen a solid black traffic line on Google Maps.  Most of us are familiar with Green, Yellow, and Red, but this line was black if that tells you how bad it got. Speaker “Dinner”     Fast forward a few hours and it was time for the speaker “dinner.”  I put “dinner” in quotes because with this night alone SPSMI set a new bar for nicest and most extravagant speaker appreciation events for SharePoint Saturday.  By tapping into some very influential contacts, the conference organizers were able to provide a truck limo (yep you heard right) with refreshments, access to an underground suite at the Palace of Auburn Hills, and courtside tickets to see the Detroit Pistons play that night.  Being a Michigan native I have to say that I was absolutely floored by this experience and very thankful to our conference organizers Peter, Sebastian, and Jesse along with Trillium Teamologies. Sessions     The actual conference started Saturday morning at 9am with the keynote by Rob Collie who is the Microsoft program manager for PowerPivot.  The day continued and I attended the following sessions: Mike Watson (@mikewat) – “SharePoint 2010 Fight Night: Devs vs. Admins” Karl Swedeberg (@kswedberg) – “A Walk on the Client Side with jQuery“ [my session] Brian Jackett (@briantjackett) - “Real World Deployment of SharePoint 2007 Solutions” Jeff Willinger (@jwillie) - “Social Computing and Collaboration Inside and Outside the 4 Walls” Paul Schaeflein (@paulschaeflein) – “PowerShell for the SharePoint Developer” My Presentation     I had a great time presenting my session on Deploying SharePoint 2007 Solutions, but it wasn’t without its fair share of technical issues.  As my session was right after lunch I came in to my room 10 mins early to set up my laptop, slides, and demos.  As a quick background note, a few months ago I got an upgraded laptop from my company Sogeti and have been dual booting it between XP (factory installed) and Windows Server 2008 R2 w/ Hyper-V.  As such I had prepared all of my demo virtual machines to run under Hyper-V.  About 3 minutes before my session was scheduled to start though it became apparent that I did not have the correct display drivers to connect Windows Server 2008 R2 to the projector…     As you can imagine this was a slight cause for concern as I was potentially going to be unable to give my presentation.  Luckily for me I usually prepare for such unforeseen issues and had my presentation and some spare VMs that would run on XP on my external hard drive.  Knowing this I rebooted my machine into XP and began my presentation without slides until about 5 mins into the session when everything was up and running on XP.  Despite this being the first time I gave this presentation I have to say it was one of my favorites I’ve given so far.  The audience was very engaged in the session and I received some great, positive feedback afterwards.  Thanks to all who attended my session, I appreciate it very much. Link to Presentation Files     For those of you who attended my session and would like my slides or demo PowerShell scripts they can be found on my SkyDrive at the link below.  Also, if you have a few minutes and wouldn’t mind rating my session I have this session posted on SpeakerRate.  As speakers we always appreciate any and all feedback attendees offer, so thank you if you are able to provide any. SkyDrive folder with session files Rate my SharePoint 2007 Solutions session   Picture Albums     For everyone else, here are my pictures from the weekend.  The first link is to my FaceBook album which will have tagging (recommend this one.)  The second is to my Live album if you care for higher resolution images. http://www.facebook.com/album.php?aid=2154482&id=21905041&l=a3fb72ee8c View Full Album Conclusion     A big thank you goes out to all of the organizers, speakers, sponsors, and attendees of SPSMI.  As I’ve said so many times, without each and every one of you these events wouldn’t be possible.  I thoroughly enjoyed this trip back to my home state and presenting a new session.  For those interested in my upcoming schedule I will be giving two sessions on PowerShell at SharePoint Saturday Charlotte in April, helping plan Stir Trek: Iron Man Edition in May, and I’m submitting sessions to Day of .Net Ann Arbor in May as well.  Beyond that I haven’t planned out any travels.  Thanks for reading my recap.  Look forward to more technical posts now that I have a short break in conferences.         -Frog Out   links: Michigan image

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  • Nerdstock 2012: A photo review of Microsoft TechEd North America 2012

    - by The Un-T Guy
    Not only could I not fathom that I would ever be attending a tech event of the magnitude of TechEd, neither could any of my co-workers.  As the least technical person in the history of Information Technology ever, I felt as though I were walking into the belly of the beast, fearing I’d not be allowed out until I could write SSIS packages, program in Visual Basic, or at least arm wrestle a DBA.  Most of my fears were unrealized.   But I made it.  I was here.  I even got to wear the Mark of the Geek neck package with schedule, eyeglass cleaners, name badge (company name obfuscated so they don’t fire me), and a pen.  The name  badge was seemingly the key element, as every vendor in the place wanted to scan it to capture name, email address, and numbers to show their bosses back home.  It also let me eat the food and drink the coffee so that’s a fair trade.   A recurring theme throughout the presentations and vendor demos was “the Cloud” and BYOD (bring your own device).  The below was a common site throughout the week, as attendees from all over the world brought their own devices and were able to (seemingly) seamlessly connect to the Worldwide Innerwebs.  Apparently proof that Microsoft and the event organizers were practicing what they were preaching.   “Cavernous” is one way to describe the downstairs facility itself.  “Freaking cavernous” might be more accurate.  Work sessions were held in classrooms on the second and third floors but the real action was happening downstairs.  Microsoft bookstore, blogger hub (shoutout to Geekswithblogs.net), The Wall (sans Pink Floyd, sadly), couches, recharging stations…   …a game zone with pool and air hockey tables, pinball machines, foosball…   …vintage video games…           …and a even giant chess board.  Looked like this guy was opening with the Kaspersky parry.   The blend of technology and fantasy even went so far as to bring childhood favorites to life.  Assuming, of course, your childhood was pre-video games (like mine) and you were stuck with electric football and Rock ‘em Sock ‘em robots:   And, lest the “combatants” become unruly or – God forbid – afternoon snacks were late, Orange County’s finest was on the scene to keep the peace.  On a high-tech mode of transport, of course.   She wasn’t the only one to think this was a swell way to transition from one concourse to the next.  Given the level of support provided by the entire Orange County Convention Center staff, I knew they had to have some secret.   Here’s one entrance to the vendor zone/”Technical Learning Center.”  Couldn’t help but think of them as the remora attached to the Whale Shark that is Microsoft…   …or perhaps planets orbiting the sun. Microsoft is just that huge and it seemed like every vendor in the industry looks forward to partnering with the tech behemoth.   Aside from the free stuff from the vendors, probably the most popular place in the house was the dining area.  Amazing spreads every day, multiple times a day.  While no attendance numbers were available at press time, literally thousands of attendees were fed, and fed well, every day.  And lest you think my post from earlier in the week exaggerated about the backpacks…   …or that I’m exaggerating about the lunch crowds.  This represents only about between 25-30% of the lunch crowd – it was all my camera could capture at once.  No one went away hungry.   The only thing missing was a a vat of Red Bull but apparently organizers went old school, with probably 100 urns of the original energy drink – coffee – all around the venue.   Of course, following lunch and afternoon sessions, some preferred the even older school method of re-energizing.  There were rumors that Microsoft was serving graham crackers and milk in this area.  But they were only rumors.   Cannot overstate the wonderful service provided by the Orange County Convention Center staff.  Coffee, soft drinks, juice, and water were available always.  Buffet meals were delicious with a wide range of healthy options available, in addition to hundreds (at least) special meal requests supported every day.  Ever tried to keep up with an estimated 9,000 hungry and thirsty IT-ers?  These folks did.  Kudos to all of the staff and many thanks!   And while I occasionally poke fun at the Whale Shark, if nothing else this experience convinced me of one thing:  Microsoft knows how to put on a professional event.  Hundreds of informative, professionally delivered sessions, covering a wide range of topics set at varying levels of expertise (some that even I was able to follow), social activities, vendor partnerships…they brought everything you could ask for to inform, educate, and inspire an entire IT industry.   So as I depart the belly of the beast, I can both take pride in the fact that I survived the week and marvel at the brilliance surrounding me.  The IT industry – or at least the segment associated with Microsoft – is in good, professional hands.  And what won’t fit in their hands can be toted in the Microsoft provided backpacks.  Win-win.   Until New Orleans…

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  • XNA Notes 004

    - by George Clingerman
    The XNA community has been crazy busy again. It always make me fee like such a slacker collecting all of these notes as I see the tremendous output from people all over the world and it’s incredible and humbling. There are some amazingly skilled people working with XNA. On another not, I’m going to take a minute to get on my soapbox and say, if you are developing ANYTHING and are not using some sort of source/revision control, START IMMEDIATELY. This applies to teams of one. Projects for fun. And “I back up my hard drive” or “I use dropbox!” does NOT count as using source control. You’ll be doing yourself a HUGE favor if you find one, learn to use it and integrate it into your everyday workflow. I personally use Subversion. It’s hosted offsite at xp.dev.com and I use TortoiseSVN as my front end to interface with the repository. It’s simple and easy to use and has saved me from myself so many time. Honestly, get setup with some type of source control immediately. If you don’t understand how, grab another developer that does and have them walk you through setup and the basics of using it. Ok, I’m done. On to the notes… The XNA Team Only 14 days left to Submit XNA GS 3.1 Games! http://blogs.msdn.com/b/xna/archive/2011/01/24/14-days-left-to-submit-xna-gs-3-1-games-on-app-hub.aspx Shawn Hargreaves shares some great information on Exception Handling best practices on the XNA forums http://forums.create.msdn.com/forums/p/73333/448556.aspx#448556 http://blogs.msdn.com/b/ericlippert/archive/2008/09/10/vexing-exceptions.aspx XNA MVPs @CatalinZima gives us a peek at Chicken’s Can’t Fly http://www.amusedsloth.com/games/chickens-cant-fly/ Screen-space deformations in XNA for WP7 from Catalin Zima http://twitter.com/CatalinZima/statuses/30313083767357440 http://www.amusedsloth.com/2011/01/screen-space-deformations-in-xna-for-windows-phone-7/ XNA Developers Going to GDC? Don’t miss the XNA panel hosted by a plethora of well known XNA community names! http://forums.create.msdn.com/forums/p/73576/448842.aspx#448842 MasterBlud does an interview with @Xalterax http://twitter.com/MasterBlud/statuses/28510774812999680 http://www.xboxhornet.com/wordpress/?p=7102 Luke Schneider of Radiangames posts about The Radiangames Style http://radiangames.com/?p=532 Holmade Games had a “vote for the new playable character” poll going on for Hurdle Turtle this past week http://holmadegames.blogspot.com/2011/01/new-level-pack-vote-for-your-favorite.html IGF v0.1.0.0 release post mortem http://indiefreaks.com/2011/01/24/v0-1-0-0-release-post-mortem/ James an Super Dunner post Good Morning Gato #46 and a look at the Vampire Smile box art http://www.ska-studios.com/2011/01/21/good-morning-gato-46/ http://www.ska-studios.com/2011/01/20/vampire-smiles-digital-box-art/ Alfredo Di Napoli creates Cow Pong using XNA and F#! http://alfredodinapoli.wordpress.com/2011/01/25/cow-pong-a-simple-xna-game-in-f/ Xbox LIVE Indie Games Signed In Podcast posts Episode #61 http://www.signedinpodcast.com/?p=559 Gamergeddon posts the January 23rd edition of XBLIG Round Up http://www.gamergeddon.com/2011/01/23/xbox-indie-games-round-up-january-23rd/ Indie Asylum posts Antipole Review http://www.indieasylum.com/reviews/38-xblig/112-antipole.html 1UPOrPosion Reviews OSR Unhinged http://www.1uporpoison.com/xblig/osr-unhinged/ DarkstarMatryx review Warbirds at Work http://www.darkstarmatryx.com/?p=185 Review of Aban Hawkins and the 1000 Spikes http://www.armlessoctopus.com/2011/01/24/xbox-indie-review-aban-hawkins-the-1000-spikes/ XboxHornet reviews Corrupted http://www.xboxhornet.com/wordpress/?p=7123 XBLIG 2010: The Best And The Worst http://www.gamasutra.com/blogs/JamieMann/20110121/6840/ Xbox LIVE Arcade Sales Analysis - an interesting read for XBLIG developers wondering how they’re doing compared to arcade.. http://www.gamerbytes.com/2011/01/xbla_sales_analysis_dec_2010.php Best of Indies for January 25th http://www.thisisfakediy.co.uk/articles/games/best-of-the-indies-25th-january-2011 Decimation X3 appears as an arcade machine in the wild! http://twitter.com/mdoucette/statuses/29605562484260864 XNA Game Development Guiseppe De Francesco (@PinoEire) announced Torque X 4.0 CEV is now in RC phase! http://www.garagegames.com/community/blogs/view/20779 DrMistry of mstargames shares his struggle (and mistakes) with learning to use the Content Pipeline http://www.mstargames.co.uk/mistryblogmain/35-genblog/181-pontent-cipeline-more-like-it.html New Tutorial posted XNA 2D Basic Collision Detection with Rotation from Ioannis Panagopoulos http://www.progware.org/Blog/post/XNA-2D-Basic-Collision-Detection-with-Rotation.aspx Sgt. Conker roars to life! Doing a much better (and prettier) job of collecting XNA news from around the interwebs. http://www.sgtconker.com/ http://www.sgtconker.com/2011/01/dedication-for-captain-boki/ http://www.sgtconker.com/2011/01/screen-space-deformations-in-xna-for-windows-phone-7/ http://www.sgtconker.com/2011/01/xna-4-0-light-pre-pass-2/ http://www.sgtconker.com/2011/01/indiefreaks-game-framework-0-1-0-0-released/ Offering a little free publicity for XBLIGs http://forums.create.msdn.com/forums/p/73465/448321.aspx#448321 Ben Kane writes about building loot tables from Excel using the Content Pipeline http://benkane.wordpress.com/2011/01/23/building-loot-tables-from-excel-using-the-content-pipeline/ Good tips on attracting a game artist AND an offer to create your cover art for FREE http://forums.create.msdn.com/forums/t/72998.aspx If you’re an XBLIG developer keeping your eye on places to release on the PC, might want to be watching the IndieCity blog. Seems like these guys are well on their way to constructing something worth watching. http://www.indiecity.com/blog/ DVMGames spotted a new crowd-funding site for Indies http://twitter.com/DVMGames/statuses/29947274767372289 http://www.8bitfunding.com/ Transmute continues to make progress and there’s a nice dev blog to follow along here http://forgottenstarstudios.com/blog/

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  • Social Business Forum Milano: Day 2

    - by me
    @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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  • Oracle WebCenter at the Enterprise 2.0 Conference

    - by Brian Dirking
    We had a great week at the E20 Conference, presenting in four sessions – Andy MacMillan gave a session titled Today’s Successful Enterprises are Social Enterprises and was on a panel that Tony Byrne moderated; Christian Finn spoke on a panel on Unified Communications Unified Communications + Social Computing = Best of Both Worlds?, Mark Bennett spoke on a panel on The Evolution of Talent Management. The key areas of focus this year were sentiment analysis, adoption and community building, the benefits of failure, and social’s role in process applications. Sentiment analysis. This was focused not on external audiences but more on employee sentiment. Tim Young showed his internal "NikoNiko" project, where employees use smilies to report their current mood. The result was a dashboard that showed the company mood by department. Since the goal is to improve productivity, people can see which departments are running into issues and try and address them. A company might otherwise wait until the end of the quarter financials to find out that there was a problem and product didn’t ship. This is a way to identify issues immediately. Tim is great – he had the crowd laughing as soon as he hit the stage, with his proposed hastag for his session: by making it 138 characters long, people couldn’t say much behind his back. And as I tweeted during his session, I loved his comment that complexity diffuses energy - it sounds like something Sun Tzu would say. Another example of employee sentiment analysis was CubeVibe. Founder and CEO Aaron Aycock, in his 3 minute pitch or die session talked about how engaged employees perform better. It was too bad he got gonged, he was just picking up speed, but CubeVibe did win the vote – congratulations to them. Internal adoption, community building, and involvement. On this topic I spoke to Terri Griffith, and she said there is some good work going on at University of Indiana regarding this, and hinted that she might be blogging about it in the near future. This area holds lots of interest for me. Amongst our customers, - CPAC stands out as an organization that has successfully built a community. So, I wonder - what are the building blocks? A strong leader? A common or unifying purpose? A certain level of engagement? I imagine someone has created an equation that says “for a community to grow at 30% per month, there must be an engagement level x to the square root of y, where x equals current community size, and y equals the expected growth rate, and the result is how many engagements the average user must contribute to maintain that growth.” Does anyone have a framework like that? The net result of everyone’s experience is that there is nothing to do but start early and fail often. Kevin Jones made this the focus of his keynote. He talked about the types of failure and what they mean. And he showed his famous kids at work video: Kevin’s blog also has this post: Social Business Failure #8: Workflow Integration. This is something that we’ve been working on at Oracle. Since so much of business is based in enterprise applications such as ERP and CRM (and since Oracle offers e-Business Suite, Siebel, PeopleSoft, and JD Edwards, as well as Fusion Applications), it makes sense that the social capabilities of Oracle WebCenter is built right into these applications. There are two types of social collaboration – ad-hoc, and exception handling. When you are in a business process and encounter an exception, you immediately look for 1) the document that tells you how to handle it, or 2) the person who can tell you how to handle it. With WebCenter built into these processes, people either search their content management system, or engage in expertise location and conversation. The great thing is, THEY DON’T HAVE TO LEAVE THE APPLICATION TO DO IT. Oracle has built the social capabilities right into the applications and business processes. I don’t think enough folks were able to see that at the event, but I expect that over the next six months folks will become very aware of it. WebCenter also provides the ability to have ad-hoc collaboration, search, and expertise location that folks need when they are innovating or collaborating. We demonstrated Oracle Social Network. It’s built on our Oracle WebCenter product to provide social collaboration inside and outside of your company. When we showed it to people, there were a number of areas that they commented on that were different from the other products being shown at the conference: Screenshots from within the product Many authors working on documents simultaneously Flagging people for follow up Direct ability to call out to people Ability to see presence not just if someone is online, but which conversation they are actively in Great stuff, the conference was full of smart people that that we enjoy spending time with. We’ll keep up in the meantime, but we look forward to seeing you in Boston.

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  • Official and unofficial apps in the iOS, WP7, and Android marketplaces

    - by Bil Simser
    The last few months have seen people complaining about the lack of "official" apps in the Windows Phone marketplace. In fact a couple of months ago I wrote about this very thing here and if we really needed these official apps or could get by with third-party solutions. Recently a list of "Top 100 Mobile Apps" crossed my desk and it was curious. 40 iPhone apps, 40 Android apps, 10 WP7 apps, and 10 BlackBerry apps. Really? 10 for WP7? So I wondered if the media was just playing this up and maybe continuing to do what I think most vendors are doing which is treating Windows Phone as the red-headed step-child you keep in the basement while all along there's nothing wrong with them. I put together the list and went digging to see how many of the top 40 iOS and Android apps were also on the Windows Phone platform (sorry BlackBerry, you should just shut your doors right now). Here's the results. Note, these are all *free* apps. There might be other pay apps that have official representation across all mobile devices, I just chose to hunt these ones down because I'm cheap. In the top 40, I easily plucked out 20 that had official apps on all three platforms. These were: Amazon Mobile, ESPN Score Centre, Evernote, Facebook, Foursquare, Google Search, IMDB, Kindle, Shazam, Skype (yes, I know, in beta on WP7), SlackerRadio, The Weather Channel, TripIt, Twitter, Yelp, Flixster, Netflix, TuneIn Radio, Dictionary.com, Angry Birds, and Groupon. Hey, that's pretty good IMHO. 20 or so apps, all free, and all fully functional and supported (and in some cases, even better looking on the Windows Phone platform than the other platforms). A dozen or so more apps had official apps on some platforms but not all, so yes, there are gaps here. Here's a rundown of the hangers-on: Adobe Photoshop Express This looks great on the iOS platform and there's even an official version on droid. Hope Adobe brings this to WP7. There are other photo editing programs though if you go looking (maybe we can get Paint.NET to be ported to the phone?) BBC News A few apps offer news feeds but nothing official on the Windows Phone. The feeds are good but without video this app needs some WP7 love. Dropbox Again Windows Phone looses out here with no official app. There are a few third party ones that will help you along and offer most of the functionality that you need but no integration that an official app might bring. Epicurious Droid seems to be the trailer here as there are apps for it but nothing official (from what I can tell). Both iOS and WP7 have them. Flipboard It's sad with Flipboard as it's such a great newsreader. The only offiical app is for iOS but frankly the iPhone version looks horrible so without a tablet the experience here isn't that hot. Maybe with WP8. Currently there's nothing even remotely similar to this on the other platforms. Google+ Is anyone still using this? No official app for WP7 but some clones. Apparently there's no API so people are just screen scraping. Ugh. Mint.com This app has all kinds of buzz and a lot of votes on the application requests site. Official apps for iOS and droid. No WP7 love (yet). TED Quite a few TED apps on WP7 but nothing official. I think the third party ones suffice and some are pretty nice looking, taking advantage of the Metro interface and making for a good show. WebMD There's a third party app on WP7 here but nothing official. It seems to contain all the same information and functionality the official apps do so not sure if an official one is needed but its here for inclusion. The other apps in the top 40 were either very specific to the platform (for example all three of them have a "Find my Phone" app). There are others that are missing out on the WP7 platform like ooVoo, Words With Friends, and some of the Google apps (Google Voice for example). Since you can integrate your GMail account right into the Windows Phone (via linked inboxes) I'm not sure if there's a need for an official GMail app here. Looking at the numbers Windows Phone still gets the worst of the deal here with half a dozen highly popular "offical" apps that exist on the other mobile platforms and in some cases, nothing even remotely similar to the official app to compare. This doesn't include things like Instagram, PInterest, and others (don't get me started on those). Still, with over 20+ highly popular free apps all represented on all three mobile platforms I don't think it's a bad place to be in. The Windows Phone platform could get a little more love from the vendors missing here, or at least open up your APIs so the third party crowd can step in and take up the slack. P.S. these are just my observations and I might have got a few items wrong. Feel free to chime in with missing or incorrect information. I am after all human. Well, most of me is.

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  • SQLAuthority News – Great Time Spent at Great Indian Developers Summit 2014

    - by Pinal Dave
    The Great Indian Developer Conference (GIDS) is one of the most popular annual event held in Bangalore. This year GIDS is scheduled on April 22, 25. I will be presented total four sessions at this event and each session is very different from each other. Here are the details of four of my sessions, which I presented there. Pluralsight Shades This event was a great event and I had fantastic fun presenting a technology over here. I was indeed very excited that along with me, I had many of my friends presenting at the event as well. I want to thank all of you to attend my session and having standing room every single time. I have already sent resources in my newsletter. You can sign up for the newsletter over here. Indexing is an Art I was amazed with the crowd present in the sessions at GIDS. There was a great interest in the subject of SQL Server and Performance Tuning. Audience at GIDS I believe event like such provides a great platform to meet and share knowledge. Pinal at Pluralsight Booth Here are the abstract of the sessions which I had presented. They were recorded so at some point in time they will be available, but if you want the content of all the courses immediately, I suggest you check out my video courses on the same subject on Pluralsight. Indexes, the Unsung Hero Relevant Pluralsight Course Slow Running Queries are the most common problem that developers face while working with SQL Server. While it is easy to blame SQL Server for unsatisfactory performance, the issue often persists with the way queries have been written, and how Indexes has been set up. The session will focus on the ways of identifying problems that slow down SQL Server, and Indexing tricks to fix them. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. Indexes are the most crucial objects of the database. They are the first stop for any DBA and Developer when it is about performance tuning. There is a good side as well evil side to indexes. To master the art of performance tuning one has to understand the fundamentals of indexes and the best practices associated with the same. We will cover various aspects of Indexing such as Duplicate Index, Redundant Index, Missing Index as well as best practices around Indexes. SQL Server Performance Troubleshooting: Ancient Problems and Modern Solutions Relevant Pluralsight Course Many believe Performance Tuning and Troubleshooting is an art which has been lost in time. However, truth is that art has evolved with time and there are more tools and techniques to overcome ancient troublesome scenarios. There are three major resources that when bottlenecked creates performance problems: CPU, IO, and Memory. In this session we will focus on High CPU scenarios detection and their resolutions. If time permits we will cover other performance related tips and tricks. At the end of this session, attendees will have a clear idea as well as action items regarding what to do when facing any of the above resource intensive scenarios. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. To master the art of performance tuning one has to understand the fundamentals of performance, tuning and the best practices associated with the same. We will discuss about performance tuning in this session with the help of Demos. Pinal Dave at GIDS MySQL Performance Tuning – Unexplored Territory Relevant Pluralsight Course Performance is one of the most essential aspects of any application. Everyone wants their server to perform optimally and at the best efficiency. However, not many people talk about MySQL and Performance Tuning as it is an extremely unexplored territory. In this session, we will talk about how we can tune MySQL Performance. We will also try and cover other performance related tips and tricks. At the end of this session, attendees will not only have a clear idea, but also carry home action items regarding what to do when facing any of the above resource intensive scenarios. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. To master the art of performance tuning one has to understand the fundamentals of performance, tuning and the best practices associated with the same. You will also witness some impressive performance tuning demos in this session. Hidden Secrets and Gems of SQL Server We Bet You Never Knew Relevant Pluralsight Course SQL Trio Session! It really amazes us every time when someone says SQL Server is an easy tool to handle and work with. Microsoft has done an amazing work in making working with complex relational database a breeze for developers and administrators alike. Though it looks like child’s play for some, the realities are far away from this notion. The basics and fundamentals though are simple and uniform across databases, the behavior and understanding the nuts and bolts of SQL Server is something we need to master over a period of time. With a collective experience of more than 30+ years amongst the speakers on databases, we will try to take a unique tour of various aspects of SQL Server and bring to you life lessons learnt from working with SQL Server. We will share some of the trade secrets of performance, configuration, new features, tuning, behaviors, T-SQL practices, common pitfalls, productivity tips on tools and more. This is a highly demo filled session for practical use if you are a SQL Server developer or an Administrator. The speakers will be able to stump you and give you answers on almost everything inside the Relational database called SQL Server. I personally attended the session of Vinod Kumar, Balmukund Lakhani, Abhishek Kumar and my favorite Govind Kanshi. Summary If you have missed this event here are two action items 1) Sign up for Resource Newsletter 2) Watch my video courses on Pluralsight Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL Tagged: GIDS

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  • Your Next IT Job

    - by BuckWoody
    Some data professionals have worked (and plan to work) in the same place for a long time. In organizations large and small, the turnover rate just isn’t that high. This has not been my experience. About every 3-5 years I’ve changed either roles or companies. That might be due to the IT environment or my personality (or a mix of the two), but the point is that I’ve had many roles and worked for many companies large and small throughout my 27+ years in IT. At one point this might have been a detriment – a prospective employer looks at the resume and says “it seems you’ve moved around quite a bit.” But I haven’t found that to be the case all the time –in fact, in some cases the variety of jobs I’ve held has been an asset because I’ve seen what works (and doesn’t) in other environments, which can save time and money. So if you’re in the first camp – great! Stay where you are, and continue doing the work you love. but if you’re in the second, then this post might be useful. If you are planning on making a change, or perhaps you’ve hit a wall at your current location, you might start looking around for a better paying job – and there’s nothing wrong with that. We all try to make our lives better, and for some that involves more money. Money, however, isn’t always the primary motivator. I’ve gone to another job that doesn’t have as many benefits or has the same salary as the current job I’m working to gain more experience, get a better work/life balance and so on. It’s a mix of factors that only you know about. So I thought I would lay out a few advantages and disadvantages in the shops I’ve worked at. This post isn’t aimed at a single employer, but represents a mix of what I’ve experienced, and of course the opinions here are my own. You will most certainly have a different take – if so, please post a response! I also won’t mention a specific industry – I’ve worked everywhere from medical firms, legal offices, retail, billing centers, manufacturing, government, even to NASA. I’m focusing here mostly on size and composition. And I’m making some very broad generalizations here – I am fully aware that a small company might have great benefits and a large company might allow a lot of role flexibility.  your mileage may vary – and again, post those comments! Small Company To me a “small company” means around 100 people or less – sometimes a lot less. These can be really fun, frustrating places to to work. Advantages: a great deal of flexibility, a wide range of roles (often at the same time), a large degree of responsibility, immediate feedback, close relationships with co-workers, work directly with your customer. Disadvantages: Too much responsibility, little work/life balance, immature political structure, few (if any) benefits. If the business is family-owned, they can easily violate work/life boundaries. Medium Size company In my experience the next size company I would work for involves from a few hundred people to around five thousand. Advantages: Good mobility – fairly easy to get promoted, acceptable benefits, more defined responsibilities, better work/life balance, balanced load for expertise, but still the organizational structure is fairly simple to understand. Disadvantages: Pay is not always highest, rapid changes in structure as the organization grows, transient workforce. You may not be given the opportunity to work with another technology if someone already “owns” it. Politics are painful at this level as people try to learn how to do it. Large Company When you get into the tens of thousands of folks employed around the world, you’re in a large company. Advantages: Lots of room to move around – sometimes you can work (as I have) multiple jobs through the years and yet stay at the same company, building time for benefits, very defined roles, trained managers (yes, I know some of them are still awful – trust me – I DO know that), higher-end benefits, long careers possible, discounts at retailers and other “soft” benefits, prestige. For some, a higher level of politics (done professionally) is a good thing. Disadvantages: You could become another faceless name in the crowd, might not allow a great deal of flexibility,  large organizational changes might take away any control you have of your career. I’ve also seen large layoffs happen, and good people get let go while “dead weight” is retained. For some, a higher level of politics is distasteful. So what are your experiences? Share with the group! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • I, Android

    - by andrewbrust
    I’m just back from the 2011 Consumer Electronics Show (CES).  I go to CES to get a sense of what Microsoft is doing in the consumer space, and how people are reacting to it.  When I first went to CES 2 years ago, Steve Ballmer announced the beta of Windows 7 at his keynote address, and the crowd went wild.  When I went again last year, everyone was hoping for a Windows tablet announcement at the Ballmer keynote.  Although they didn’t get one (unless you count the unreleased HP Slate running Windows 7), people continued to show anticipation around Project Natal (which became Xbox 360 Kinect) and around Windows Phone 7.  On the show floor last year, there were machines everywhere running Windows 7, including lots of netbooks.  Microsoft had a serious influence at the show both years. But this year, one brand, one product, one operating system evidenced itself over and over again: Android.  Whether in the multitude of tablet devices that were shown across the show, or the burgeoning number of smartphones shown (including all four forthcoming 4G-LTE handsets at Verizon Wireless’ booth) or the Google TV set top box from Logitech and the embedded implementation in new Sony TV models, Android was was there. There was excitement in the ubiquity of Android 2.2 (Froyo) and the emergence of Android 2.3 (Gingerbread).  There was anticipation around the tablet-optimized Android 3.0 (Honeycomb).  There were highly customized skins.  There was even an official CES Android app for navigating the exhibit halls and planning events.  Android was so ubiquitous, in fact, that it became surprising to find a device that was running anything else.  It was as if Android had become the de facto Original Equipment Manufacturing (OEM) operating system. Motorola’s booth was nothing less than an Android showcase.  And it was large, and it was packed.  Clearly Moto’s fortunes have improved dramatically in the last year and change.  The fact that the company morphed from being a core Windows Mobile OEM to an Android poster child seems non-coincidental to their improved fortunes. Even erstwhile WinMo OEMs who now do produce Windows Phone 7 devices were not pushing them.  Perhaps I missed them, but I couldn’t find WP7 handsets at Samsung’s booth, nor at LG’s.  And since the only carrier exhibiting at the show was Verizon Wireless, which doesn’t yet have WP7 devices, this left Microsoft’s booth as the only place to see the phones. Why is Android so popular with consumer electronics manufacturers in Japan, South Korea, China and Taiwan?  Yes, it’s free, but there’s more to it than that.  Android seems to have succeeded as an OEM OS because it’s directed at OEMs who are permitted to personalize it and extend it, and it provides enough base usability and touch-friendliness that OEMs want it.  In the process, it has become a de facto standard (which makes OEMs want it even more), and has done so in a remarkably short time: the OS was launched on a single phone in the US just 2 1/4 years ago. Despite its success and popularity, Apple’s iOS would never be used by OEMs, because it’s not meant to be embedded and customized, but rather to provide a fully finished experience.  Ironically, Windows Phone 7 is likewise disqualified from such embedded use.  Windows Mobile (6.x and earlier) may have been a candidate had it not atrophied so much in its final 5 years of life. What can Microsoft do?  It could start by developing a true touch-centric OS for tablets, whether that be within Windows 8, or derived from Windows Phone 7.  It would then need to deconstruct that finished product into components, via a new or altered version of Windows Embedded or Windows Embedded Compact.  And if Microsoft went that far, it would only make sense to work with its OEMs and mobile carriers to make certain they showcase their products using the OS at CES, and other consumer electronics venues, prominently. Mostly though, Microsoft would need to decide if it were really committed to putting sustained time, effort and money into a commodity product, especially given the far greater financial return that it now derives from its core Windows and Office franchises. Microsoft would need to see an OEM OS for what it is: a loss leader that helps build brand and platform momentum for up-level products.  Is that enough to make the investment worthwhile?  One thing is certain: if that question is not acknowledged and answered honestly, then any investment will be squandered.

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  • To Bit or Not To Bit

    - by Johnm
    'Twas a long day of troubleshooting and firefighting and now, with most of the office vacant, you face a blank scripting window to create a new table in his database. Many questions circle your mind like dirty water gurgling down the bathtub drain: "How normalized should this table be?", "Should I use an identity column?", "NVarchar or Varchar?", "Should this column be NULLABLE?", "I wonder what apple blue cheese bacon cheesecake tastes like?" Well, there are times when the mind goes it's own direction. A Bit About Bit At some point during your table creation efforts you will encounter the decision of whether to use the bit data type for a column. The bit data type is an integer data type that recognizes only the values of 1, 0 and NULL as valid. This data type is often utilized to store yes/no or true/false values. An example of its use would be a column called [IsGasoline] which would be intended to contain the value of 1 if the row's subject (a car) had a gasoline engine and a 0 if the subject did not have a gasoline engine. The bit data type can even be found in some of the system tables of SQL Server. For example, the sysssispackages table in the msdb database which contains SQL Server Integration Services Package information for the packages stored in SQL Server. This table contains a column called [IsEncrypted]. A value of 1 indicates that the package has been encrypted while the value of 0 indicates that it is not. I have learned that the most effective way to disperse the crowd that surrounds the office coffee machine is to engage into SQL Server debates. The bit data type has been one of the most reoccurring, as well as the most enjoyable, of these topics. It contains a practical side and a philosophical side. Practical Consideration This data type certainly has its place and is a valuable option for database design; but it is often used in situations where the answer is really not a pure true/false response. In addition, true/false values are not very informative or scalable. Let's use the previously noted [IsGasoline] column for illustration. While on the surface it appears to be a rather simple question when evaluating a car: "Does the car have a gasoline engine?" If the person entering data is entering a row for a Jeep Liberty, the response would be a 1 since it has a gasoline engine. If the person is entering data is entering a row for a Chevrolet Volt, the response would be a 0 since it is an electric engine. What happens when a person is entering a row for the gasoline/electric hybrid Toyota Prius? Would one person's conclusion be consistent with another person's conclusion? The argument could be made that the current intent for the database is to be used only for pure gasoline and pure electric engines; but this is where the scalability issue comes into play. With the use of a bit data type a database modification and data conversion would be required if the business decided to take on hybrid engines. Whereas, alternatively, if the int data type were used as a foreign key to a reference table containing the engine type options, the change to include the hybrid option would only require an entry into the reference table. Philosophical Consideration Since the bit data type is often used for true/false or yes/no data (also called Boolean) it presents a philosophical conundrum of what to do about the allowance of the NULL value. The inclusion of NULL in a true/false or yes/no response simply violates the logical principle of bivalence which states that "every proposition is either true or false". If NULL is not true, then it must be false. The mathematical laws of Boolean logic support this concept by stating that the only valid values of this scenario are 1 and 0. There is another way to look at this conundrum: NULL is also considered to be the absence of a response. In other words, it is the equivalent to "undecided". Anyone who watches the news can tell you that polls always include an "undecided" option. This could be considered a valid option in the world of yes/no/dunno. Through out all of these considerations I have discovered one absolute certainty: When you have found a person, or group of persons, who are willing to entertain a philosophical debate of the bit data type, you have found some true friends.

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  • Knowing your user is key--Part 1: Motivation

    - by erikanollwebb
    I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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  • Windows 8/Surface Lunch Event Summary

    - by Tim Murphy
    Today was a big day for Microsoft with two separate launch event.  The first for Windows 8 and all of it’s hardware partners.  The second was specifically to introduce the Microsoft Windows 8 Surface tablet.  Below are some of the take-aways I got from the webcasts. Windows 8 Launch The three general area that Microsoft focused on were the release of the OS itself, the public unveiling of the Windows Store and the new devices available from its hardware partners. The release of the OS focused on the fact that it will be available at mid-night tonight for both new PCs and for upgrades.  I can’t say that this interested me that much since it was already known to most people.  I think what they did show well was how easy the OS really is to use. The Windows Store is also not a new feature to those of us who have been running the pre-release versions of Windows 8 or have owned Windows Phone 7 for the past 2 years.  What was interesting is that the Windows Store launches with more apps available than any other platforms store at their respective launch.  I think this says a lot about how Microsoft focuses on the ability of developers to create software and make it available.  The of course were sure to emphasize that the Windows Store has better monetary terms for developers than its competitors. The also showed off the fact that XBox Music streaming is available for to all Windows 8 user for free.  Couple this with the Bing suite of apps that give you news, weather, sports and finance right out of the box and I think most people will find the environment a joy to use. I think the hardware demo, while quick and furious, really show where Windows shine: CHOICE!  They made a statement that over 1000 devices have been certified for Windows 8.  They showed tablets, laptops, desktops, all-in-ones and convertibles.  Since these devices have industry standard connectors they give a much wider variety of accessories and devices that you can use with them. Steve Balmer then came on stage and tried to see how many times he could use the “magical”.  He focused on how the Windows 8 OS is designed to integrate with SkyDrive, Skype and Outlook.com.  He also enforced that they think Windows 8 is the best choice for the Enterprise when it comes to protecting data and integrating across devices including Windows Phone 8. With that we were left to wait for the second event of the day. Surface Launch The second event of the day started with kids with magnets.  Ok, they were adults, but who doesn’t like playing with magnets.  Steven Sinofsky detached and reattached the Surface keyboard repeatedly, clearly enjoying himself.  It turns out that there are 4 magnets in the cover, 2 for alignment and 2 as connectors. They then went to giving us the details on the display.  The 10.6” display is optically bonded to the case and is optimized to reduce glare.  I think this came through very well in the demonstrations. The properties of the case were also a great selling point.  The VaporMg allowed them to drop the device on stage, on purpose, and continue working.  Of course they had to bring out the skate boards made from Surface devices. “It just has to feel right” was the reason they gave for many of their design decisions from the weight and size of the device to the way the kickstand and camera work together.  While this gave you the feeling that the whole process was trial and error you could tell that a lot of science went into the specs.  This included making sure that the magnets were strong enough to hold the cover on and still have a 3 year old remove the cover without effort. I am glad that they also decided the a USB port would be part of the spec since it give so many options.  They made the point that this allows Surface to leverage over 420 million existing devices.  That works for me. The last feature that I really thought was important was the microSD port.  Begin stuck with the onboard memory has been an aggravation of mine with many of the devices in the market today. I think they did job of really getting the audience to understand why you want this platform and this particular device.  Using personal examples like creating a video of a birthday party and being in it or the fact that the device was being used to live blog the event and control the lights and presentation.  They showed very well that it was not only fun but very capable of getting real work done.  Handing out tablets to the crowd didn’t hurt either.  In the end I really wanted a Surface even though I really have no need for one on a daily basis.  Great job Microsoft! del.icio.us Tags: Windows 8,Win8,Windows 8 Luanch

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  • Function Point Analysis -- a seriously over-estimating technique?

    - by kizzx2
    I know questions about FPA has been asked numerous times before, but this time I'm taking a more analytical angle at it, backed up with data. 1. First, some data This question is based on a tutorial. He had a "Sample Count" section where he demonstrated it step by step. You can see some screenshots of his sample application here. In the end, he calculated the unadjusted FP to be 99. There is another article on InformIT with industry data on typical hour/FP. It ranges from 2 hours/FP to 27.4 hours/FP. Let's try to stick with 2 for the moment (since SO readers are probably the more efficient crowd :p). 2. Reality check!? Now just check out the screenshots again. Do a little math here 99 * 2 = 198 hours 198 hours / 40 hours per week = 5 weeks Seriously? That sample application is going to take 5 weeks to implement? Is it just my feeling that it wouldn't take any decent programmer longer than one week to have it completed? Now let's try estimating the cost of the project. We'll use New York's minimum wage at the moment (Wikipedia), which is $7.25 198 * 7.25 = $1435.5 From what I could see from the screenshots, this application is a small excel-improvement app. I could have bought MS Office Pro for 200 bucks which gives me greater interoperability (.xls files) and flexibility (spreadsheets). (For the record, that same Web site has another article discussing productivity. It seems like they typically use 4.2 hours/FP, which gives us even more shocking stats: 99 * 4.2 = 415 hours = 10 weeks = almost 3 whopping months! 415 hours * $7.25 = $3000 zomg (That's even assuming that all our poor coders get the minimum wage!) 3. Am I missing something here? Right now, I could come up with several possible explanation: FPA is really only suited for bigger projects (1000+ FPs) so it becomes extremely inaccurate at smaller scale. The hours/FP metric fluctuates abruptly from team to team, project to project. For a small project like this, we could have used something like 0.5 hour/FP or something. (Now this kind of makes the whole estimation thing pointless, unless my firm does the same type of projects for several years with the same team, not really common.) From my experience with several software metrics, Function Point is really not a lightweight metric. If the hour/FP thing fluctuates so much, then what's the point, maybe I could have gone with User Story Points which is a lot faster to get and arguably almost as uncertain. What would be the FP experts' answers to this?

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  • Function Point Analysis -- a seriously overestimating technique?

    - by kizzx2
    I know questions about FPA has been asked numerous times before, but this time I'm taking a more analytical angle at it, backed up with data. 1. First, some data This question is based on a tutorial. He had a "Sample Count" section where he demonstrated it step by step. You can see some screenshots of his sample application here. In the end, he calculated the unadjusted FP to be 99. There is another article on InformIT with industry data on typical hour/FP. It ranges from 2 hours/FP to 27.4 hours/FP. Let's try to stick with 2 for the moment (since SO readers are probably the more efficient crowd :p). 2. Reality check!? Now just check out the screenshots again. Do a little math here 99 * 2 = 198 hours 198 hours / 40 hours per week = 5 weeks Seriously? That sample application is going to take 5 weeks to implement? Is it just my feeling that it wouldn't take any decent programmer longer than one week (I"m not even saying weekend) to have it completed? Now let's try estimating the cost of the project. We'll use New York's minimum wage at the moment (Wikipedia), which is $7.25 198 * 7.25 = $1435.5 From what I could see from the screenshots, this application is a small excel-improvement app. I could have bought MS Office Pro for 200 bucks which gives me greater interoperability (.xls files) and flexibility (spreadsheets). (For the record, that same Web site has another article discussing productivity. It seems like they typically use 4.2 hours/FP, which gives us even more shocking stats: 99 * 4.2 = 415 hours = 10 weeks = almost 3 whopping months! 415 hours * $7.25 = $3000 zomg (That's even assuming that all our poor coders get the minimum wage!) 3. Am I missing something here? Right now, I could come up with several possible explanation: FPA is really only suited for bigger projects (1000+ FPs) so it becomes extremely inaccurate at smaller scale. The hours/FP metric fluctuates abruptly from team to team, project to project. For a small project like this, we could have used something like 0.5 hour/FP or something. (Now this kind of makes the whole estimation thing pointless, unless my firm does the same type of projects for several years with the same team, not really common.) From my experience with several software metrics, Function Point is really not a lightweight metric. If the hour/FP thing fluctuates so much, then what's the point, maybe I could have gone with User Story Points which is a lot faster to get and arguably almost as uncertain. What would be the FP experts' answers to this?

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  • A Look Back at 2010 Predictions

    - by David Dorf
    Now is the time of year people make their predictions for next year, but before I start thinking about 2011 it's worth a look back to see how my predictions for 2010 fared. 1. Borders and Blockbuster bite the dust. I would have never predicted a strong brand such as Circuit City could die, but now I know it can happen to anyone. Borders has lost the battle with Barnes & Noble and Blockbuster has lost to Netflix. And just to be sure, Amazon put an extra nail in each coffin. Borders received additional investment from Bennett LeBow to keep it afloat, but the stock is down around $1.25 with no profits in sight. Blockbuster filed for bankruptcy back in September. 2. Every retailer finally has a page on Facebook... but very few figure out how to keep fans engaged. Retailer postings become noise, and fans start to unsubscribe. Twitter goes in the same direction. A few standout retailers will figure out how to use social media, and the rest will remain dumbfounded. Most retailers are on the Facebook bandwagon, and their fan bases seem to be increasing thanks to promotions like The Gap's logo redesign, Lowes' black Friday sneak peak, and Walmart's Crowd Savers. There are several examples of f-commerce advancements, including some interesting integrations from Amazon.3. Smartphones consolidate and grow. More and more people will step-up to smartphones, most of which will choose iPhone, Blackberry, and Android phones. Other smartphones will vanish, and networks will start to strain. But retailers will finally embrace mobile as the next big channel. Retail marketing departments will build mobile apps without the help of their IT department, and eventually they will get into a bind. Android has been on a tear lately stealing market share from Blackberry. Palm and Microsoft are trending down, and Apple is holding steady. Smartphone sales are up 15% and expected to continue. Retailers understand the importance of mobile, and some innovative applications have been produced this year. 4. Google helps the little guys. Google will push its Favorite Places project to help give exposure to small retailers and restaurants. They will enable small retailers to act like big ones by providing storefronts, detailed product information, and coupons for consumers. Google will find a way to bring augmented reality to the masses. I can't say I've seen much new from Google regarding Favorite Places, but they've continued to push local product search. From the PC or smartphone, consumers can search for products and see which nearby stores have it stock. Oracle Retail even productized an integration to Google to support this effort. I suppose if Google ever buys Groupon then it will bring them even closer to local shopping. Google talked about augmented humanity, but that has nothing to do with augmented reality. 5. Steve Jobs Is Bugs Bunny and Steve Ballmer is Elmer Fudd. (OK, I stole that headline from an InformationWeek article. I couldn't resist.) Both Apple and Microsoft will continue to open new stores, but only Apple will show real growth. POSReady 2009 (formerly WEPOS) will continue to share the POS market with Linux. The iPhone and iPod will continue to capture market share, but there won't be an Apple tablet. There won't be an Apple tablet? What was I thinking? While Apple has well over 300 stores, there are less than 10 Microsoft stores. Initial impressions show that even though Microsoft is locating its store near Apple Stores, they are not converting customers, with shoppers citing a lack of assortment and high prices. 6. Consolidation of e-commerce software providers. Software vendors in the areas of search, reviews, online call-centers, payments, and e-commerce will consolidate, partly driven by the success of m-commerce and SaaS. Amazon will find someone else to buy, and eBay will continue to lose momentum. Consolidation of e-commerce providers continued with IBM acquiring Sterling Commerce and CoreMetrics, and Oracle recently announcing the acquisition of ATG. Amazon grabbed Zappos, Woot, and Diapers.com to continue its dominance of online selling. While eBay's Marketplace growth may have slowed, its PayPal division is doing quite well, fueled in part by demand for mobile payments. 7. Book publishers mirror music labels. Just as the iPod brought digital downloads to the masses, the Kindle and Nook will power the e-book revolution. Books will continue to use DRM for a few more years before following the path of music. Publishers will try to preserve the margins of hardbacks by associating e-book releases with paperbacks. Amazon has done a good job providing e-reader clients for smartphones, PCs, and tablets. Competition from Barnes & Noble has forced Amazon to support book loaning, and both companies are making it easier for people to publish ebooks (with or without DRM). Progress is slow but steady. 8. NFC makes inroads, RFID treads water. Near Field Communications start to appear in mobile phones, and retailers beta test its use for payments and loyalty programs. RFID tag costs come down a bit, but not enough to spur accelerated adoption.Nokia announced plans to offer NFC-enabled phones in 2011, and rumors are swirling about NFC in the upcoming iPhone.  I think NFC is heading in the right direction, and I've heard more interest from retailers about specialized uses for RFID.9. Digital Signage goes the way of augmented reality. People use their camera phones to leave geo-tagged notes all over cities, rating stores and restaurants, and "painting" graffiti. But people get tired of holding their phones in front of their faces, so AR glasses are offered in much the same way bluetooth headsets emerged. Retailers experiement with in-store advertising using AR. Several retailers like Pizza Hut, Benetton, and Target have experimented with AR but its still somewhat of a gimmick used by marketing.  I think this prediction is a year or two too early. 10. JDA flip-flops again. After announcing their embracing of the .Net architecture, then switching to J2EE after the Manugistics acquisition, JDA will finally decide to standardize on Apple's Objective C. Everything will be ported to the iPhone and be available on the AppStore. After all, there's not much left to try. This was, of course, a joke but the sentiment is still valid.  JDA seems more supply-chain focused than retail focused, which is a an outcrop if their i2 acquisition.  Of the 10 predictions, I'm going to say I got 6 somewhat correct.  (Don't you just love grading your own paper?)  Soon I'll post my predictions for 2011 so be on the lookout.  Until then here's one more prediction:  Va Tech beats Stanford in the Orange Bowl -- count on it!

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • top tweets WebLogic Partner Community – June 2013

    - by JuergenKress
    Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity. Please feel free to send us your news! Lucas Jellema ?Getting started with Java EE 7: The Tutorial http://docs.oracle.com/javaee/7/tutorial/doc/home.htm … Simon Haslam I'm looking forward to starting a "WLS on ODA" proof of concept - some ideas for testing: http://www.veriton.co.uk/roller/fmw/entry/virtualised_oda_proof_of_concept … Frank Munz ?It's not too late - I just submitted two presentations about #OracleWebLogic and #Coherence for the @DOAGeV conference in Nürnberg. Did you? Arun Gupta ?Tyrus 1.0 User Guide: https://tyrus.java.net/documentation/1.0/user-guide.html … #WebSocket #JavaEE7 #GlassFish Arun Gupta #JavaEE7 Launch Webinar Technical Breakout replays on Youtube: http://bit.ly/12uUicT JSON 1.0 , EJB .2, Batch 1.0 more coming! OracleBlogs ?FREE Virtual Developer Day: Java SE, Java EE, Java Emebedded on Jun 19th and 25th http://ow.ly/2xBkwV Markus Eisele #Oracle #JavaSE Critical Patch Update Pre-Release Announcement - June 2013 http://www.oracle.com/technetwork/topics/security/javacpujun2013-1899847.html … #security OracleSupport_WLS ?Simple Custom #JMX MBeans with #WebLogic 12c and #Spring http://pub.vitrue.com/3kEr Oracle Technet Building Java HTML5/WebSocket Applications with JSR 356 - 4pm - Grand Ballroom Salon A/B #qconnewyork WebLogic Community Oracle Fusion Middleware (OFM) 11g (11.1.1.7) Starter Kit available & Customizable Demos http://wp.me/p1LMIb-BK Oracle Technet #Java EE 7: Moving Java Forward for the Enterprise | @java http://pub.vitrue.com/tHiM OTNArchBeat ?Oracle Forms to ADF Modernization Reference - Convero (AMEC) Project | @AndrejusB http://pub.vitrue.com/lZPR WebLogic Community ?ExaLogic In Memory Applications & Whitepapers Building Large Scale E-Commerce Platforms & Rethink the Entire Application Lifecycle… WebLogic Community ?Coherence YouTube videos http://wp.me/p1LMIb-BG Arun Gupta ?WARNING: Next 2 days are going to be loaded with #JavaEE7 launch related tweets, and offline next week! JDeveloper & ADF Using Contextual Event in Oracle ADF http://dlvr.it/3Vpybr Oracle WebLogic Check out new blog on #hybrid_cloud & why choice is important http://bit.ly/1b1QGhL Andrejus Baranovskis Oracle Forms to ADF Modernization Reference - Convero (AMEC) Project http://fb.me/1M9iWNmAw WebLogic Community WebLogic on Oracle Database Appliance by Frances Zhao http://wp.me/p1LMIb-BE OTNArchBeat ?New: A-Team Chronicles >> A great resource for technical content covering Oracle Fusion Middleware / Fusion Apps http://pub.vitrue.com/qbzS Oracle for Partners ?Take Java To The Edge: Java Virtual Developer Day – June 19 & June 25 http://bit.ly/19fGlSX Adam Bien ?Looking forward to tomorrow's #javaee7 + #angularjs #html5 marriage at #jpoint. See you there: http://www.jpoint.nl/meetingpoint/editie-2013#sessie-1 … shay shmeltzer ?There is a new patch for the #Oracle #ADF Mobile extension - use help->check for updates to get it. Frank Munz ?Not using @OracleWebLogic 12c yet? Australia does! Reviews from my @AUSOUG workshops in Brisbane, Adelaide and Perth. http://goo.gl/BfVc4 Arun Gupta ?WebSocket, Server-Sent Events, #JavaEE7 sessions accepted at #jaxlondon ... that's gonna be at least third trip to London this year! WebLogic Community SPARC T5-8 Delivers Best Single System SPECjEnterprise2010 Benchmark running WebLogic 12c http://wp.me/p1LMIb-BC WebLogic Community The Ultimate Java EE Event - 16 Power Workshops mit allen wichtigen Java-EE-Themen http://wp.me/p1LMIb-BY Oracle WebLogic ?@OracleWebLogic 7 Jun New Blog Post: Using try-with-resources with JDBC objects http://ow.ly/2xryb5 JDeveloper & ADF Switching Lists of Values http://dlvr.it/3PbCkw WebLogic Community ?YouTube channel Learning Oracle's ADF http://wp.me/p1LMIb-zA Markus Eisele [GER] RT @heisedc: #Java-Entwicklung in #Oracles Public #Cloud http://heise.de/-1866388/ftw OracleBlogs ?Coherence Incubator & Community Source Code & Release Documentation http://ow.ly/2x2fXK chriscmuir ?New blog post: Migrating ADF Mobile apps from 1.0 to 1.1 https://blogs.oracle.com/onesizedoesntfitall/entry/migrating_adf_mobile_apps_from … JDeveloper & ADF ?ADF JavaScript Partitioning for Performance http://dlvr.it/3Trw15 WebLogic Community WebLogic Server Security Workshop June 27th 2013 Germany http://wp.me/p1LMIb-C7 WebLogic Community Oracle Optimized Solution for WebLogic Server 12c http://wp.me/p1LMIb-BA WebLogic Community Virtualize and Run Your Forms Applications in the Cloud - Now On Demand http://wp.me/p1LMIb-By Lucas Jellema Innteresting presentation on various aspects of end user assistance in Fusion Applications (ADF based): http://www.slideshare.net/uobroin/ouag-ireland-final2012slideshare … Adam Bien ?Summer Of JavaEE Workshops And Gigs: Free Hacking night:11.06.2013, Utrecht JavaEE 7 Meets HTML 5 and AngularJ... http://bit.ly/11XRjt4 WebLogic Community ?Real World ADF Design & Architecture Principles Trainings Germany, Poland & Portugal http://wp.me/p1LMIb-Bw Oracle for Partners ?JAVA Virtual Developer Day – June 19 & June 25 - Watch educational content and engage with Oracle experts online https://oracle.6connex.com/portal/java2013/login/?langR=en_US&mcc=OPNNSL … Markus Eisele ?[blog] Java EE 7 is final. Thoughts, Insights and further Pointers. http://dlvr.it/3SrxnB #javaee7 WebLogic Community Oracle takes the top spot for market share in the Application Server Market Segment for 2012 http://wp.me/p1LMIb-Bu OTNArchBeat ?Oracle ACE Director @LucasJellema is "very pleasantly surprised" with the new ADF Academy. http://pub.vitrue.com/8fad chriscmuir ?Sell out crowd for our ADF architecture course in Munich #adfarch pic.twitter.com/zhNtQJ25JV Markus Eisele ?[blog] New German Article: Java 7 Update 21 Security Improvements http://dlvr.it/3Sc8V9 #java #heise #security Markus Eisele ?[blog] New German Article: Oracle Java Cloud Service http://dlvr.it/3Sc20V #java #heise #OracleCloud OracleSupport_WLS ?Troubleshooting and Tuning with #WebLogic - Developer Webcast now available on #Youtube http://pub.vitrue.com/GSOy Andrejus Baranovskis New ADF Academy - Impressive Concept for ADF eLearning http://fb.me/2kYSMKKR5 OracleSupport_WLS ?Removing a #weblogic domain properly http://pub.vitrue.com/ZndM WebLogic Community WebLogic Partner Community Newsletter May 2013 http://wp.me/p1LMIb-Bp Oracle WebLogic ?Blog: Troubleshooting tools Part 3- Heap Dumps #Oracle #WebLogic Read the series http://bit.ly/14CQSD2 Oracle WebLogic ?Blog: #WebLogic_Server on #Oracle_Database_Appliance- How to conjure a WebLogic cluster- http://bit.ly/11fciHA Oracle WebLogic ?Check out new cool features in Oracle Traffic Director- http://bit.ly/11fbz9h WebLogic Community Additional new material WebLogic Community April 2013 http://wp.me/p1LMIb-zM WebLogic Community New WebLogic references - we want yours http://wp.me/p1LMIb-zK OracleSupport_WLS ?#Weblogic Session Replication jsession ID and F5 http://pub.vitrue.com/dWZp OracleBlogs ?top tweets WebLogic Partner Community May 2013 http://ow.ly/2xc8M5 WebLogic Community Welcome to the Spring edition of Oracle Scene http://wp.me/p1LMIb-zE Andreas Koop ?[blog post] ADF: Static Values View Object does not show any values (solved) http://bit.ly/14RDZ8p OracleBlogs ?ADF Mobile - accessing the SQLite database http://ow.ly/2x85r0 OracleSupport_WLS Youtube channel- Troubleshooting and Tuning with #WebLogic.#JRockit #SOAP #JRF http://pub.vitrue.com/qMxu Arun Gupta Next Java Magazine is all about #JavaEE7...productivity, HTML5, WebSocket, Batch & more. Subscribe http://ow.ly/lkD5D (@Oraclejavamag) Oracle WebLogic How to configure a #WebLogic cluster on #Oracle_Database_Appliance? It’s easy, read how. http://bit.ly/11fciHA Oracle WebLogic ?Blog: How to use Heap Dumps to troubleshooting memory leaks- #Oracle #WebLogic_Server http://bit.ly/14CQSD2 OracleBlogs ?Over 100 Images To Be Added to NetBeans Platform Showcase http://ow.ly/2x7Fvp Lucas Jellema A new release of the ADF EMG Task Flow Tester is now available for both JDeveloper 11 R1 and R2. https://java.net/projects/adf-task-flow-tester/pages/GettingStarted … WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Is Financial Inclusion an Obligation or an Opportunity for Banks?

    - by tushar.chitra
    Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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  • Agile Like Jazz

    - by Jeff Certain
    (I’ve been sitting on this for a week or so now, thinking that it needed to be tightened up a bit to make it less rambling. Since that’s clearly not going to happen, reader beware!) I had the privilege of spending around 90 minutes last night sitting and listening to Sonny Rollins play a concert at the Disney Center in LA. If you don’t know who Sonny Rollins is, I don’t know how to explain the experience; if you know who he is, I don’t need to. Suffice it to say that he has been recording professionally for over 50 years, and helped create an entire genre of music. A true master by any definition. One of the most intriguing aspects of a concert like this, however, is watching the master step aside and let the rest of the musicians play. Not just play their parts, but really play… letting them take over the spotlight, to strut their stuff, to soak up enthusiastic applause from the crowd. Maybe a lot of it has to do with the fact that Sonny Rollins has been doing this for more than a half-century. Maybe it has something to do with a kind of patience you learn when you’re on the far side of 80 – and the man can still blow a mean sax for 90 minutes without stopping! Maybe it has to do with the fact that he was out there for the love of the music and the love of the show, not because he had anything to prove to anyone and, I like to think, not for the money. Perhaps it had more to do with the fact that, when you’re at that level of mastery, the other musicians are going to be good. Really good. Whatever the reasons, there was a incredible freedom on that stage – the ability to improvise, for each musician to showcase their own specialization and skills, and them come back to the common theme, back to being on the same page, as it were. All this took place in the same venue that is home to the L.A. Phil. Somehow, I can’t ever see the same kind of free-wheeling improvisation happening in that context. And, since I’m a geek, I started thinking about agility. Rollins has put together a quintet that reflects his own particular style and past. No upright bass or piano for Rollins – drums, bongos, electric guitar and bass guitar along with his sax. It’s not about the mix of instruments. Other trios, quartets, and sextets use different mixes of instruments. New Orleans jazz tends towards trombones instead of sax; some prefer cornet or trumpet. But no matter what the choice of instruments, size matters. Team sizes are something I’ve been thinking about for a while. We’re on a quest to rethink how our teams are organized. They just feel too big, too unwieldy. In fact, they really don’t feel like teams at all. Most of the time, they feel more like collections or people who happen to report to the same manager. I attribute this to a couple factors. One is over-specialization; we have a tendency to have people work in silos. Although the teams are product-focused, within them our developers are both generalists and specialists. On the one hand, we expect them to be able to build an entire vertical slice of the application; on the other hand, each developer tends to be responsible for the vertical slice. As a result, developers often work on their own piece of the puzzle, in isolation. This sort of feels like working on a jigsaw in a group – each person taking a set of colors and piecing them together to reveal a portion of the overall picture. But what inevitably happens when you go to meld all those pieces together? Inevitably, you have some sections that are too big to move easily. These sections end up falling apart under their own weight as you try to move them. Not only that, but there are other challenges – figuring out where that section fits, and how to tie it into the rest of the puzzle. Often, this is when you find a few pieces need to be added – these pieces are “glue,” if you will. The other issue that arises is due to the overhead of maintaining communications in a team. My mother, who worked in IT for around 30 years, once told me that 20% per team member is a good rule of thumb for maintaining communication. While this is a rule of thumb, it seems to imply that any team over about 6 people is going to become less agile simple because of the communications burden. Teams of ten or twelve seem like they fall into the philharmonic organizational model. Complicated pieces of music requiring dozens of players to all be on the same page requires a much different model than the jazz quintet. There’s much less room for improvisation, originality or freedom. (There are probably orchestral musicians who will take exception to this characterization; I’m calling it like I see it from the cheap seats.) And, there’s one guy up front who is running the show, whose job is to keep all of those dozens of players on the same page, to facilitate communications. Somehow, the orchestral model doesn’t feel much like a self-organizing team, either. The first violin may be the best violinist in the orchestra, but they don’t get to perform free-wheeling solos. I’ve never heard of an orchestra getting together for a jam session. But I have heard of teams that organize their work based on the developers available, rather than organizing the developers based on the work required. I have heard of teams where desired functionality is deferred – or worse yet, schedules are missed – because one critical person doesn’t have any bandwidth available. I’ve heard of teams where people simply don’t have the big picture, because there is too much communication overhead for everyone to be aware of everything that is happening on a project. I once heard Paul Rayner say something to the effect of “you have a process that is perfectly designed to give you exactly the results you have.” Given a choice, I want a process that’s much more like jazz than orchestral music. I want a process that doesn’t burden me with lots of forms and checkboxes and stuff. Give me the simplest, most lightweight process that will work – and a smaller team of the best developers I can find. This seems like the kind of process that will get the kind of result I want to be part of.

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  • Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

    - by Jason Fitzpatrick
    Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

    - by D'Arcy Lussier
    *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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  • The How-To Geek Holiday Gift Guide (Geeky Stuff We Like)

    - by The Geek
    Welcome to the very first How-To Geek Holiday Gift Guide, where we’ve put together a list of our absolute favorites to help you weed through all of the junk out there to pick the perfect gift for anybody. Though really, it’s just a list of the geeky stuff we want. We’ve got a whole range of items on the list, from cheaper gifts that most anybody can afford, to the really expensive stuff that we’re pretty sure nobody is giving us. Stocking Stuffers Here’s a couple of ideas for items that won’t break the bank. LED Keychain Micro-Light   Magcraft 1/8-Inch Rare Earth Cube Magnets Best little LED keychain light around. If they don’t need the penknife of the above item this is the perfect gift. I give them out by the handfuls and nobody ever says anything but good things about them. I’ve got ones that are years old and still running on the same battery.  Price: $8   Geeks cannot resist magnets. Jason bought this pack for his fridge because he was sick of big clunky magnets… these things are amazing. One tiny magnet, smaller than an Altoid mint, can practically hold a clipboard right to the fridge. Amazing. I spend more time playing with them on the counter than I do actually hanging stuff.  Price: $10 Lots of Geeky Mugs   Astronomy Powerful Green Laser Pointer There’s loads of fun, geeky mugs you can find on Amazon or anywhere else—and they are great choices for the geek who loves their coffee. You can get the Caffeine mug pictured here, or go with an Atari one, Canon Lens, or the Aperture mug based on Portal. Your choice. Price: $7   No, it’s not a light saber, but it’s nearly bright enough to be one—you can illuminate low flying clouds at night or just blind some aliens on your day off. All that for an extremely low price. Loads of fun. Price: $15       Geeky TV Shows and Books Sometimes you just want to relax and enjoy a some TV or a good book. Here’s a few choices. The IT Crowd Fourth Season   Doctor Who, Complete Fifth Series Ridiculous, funny show about nerds in the IT department, loved by almost all the geeks here at HTG. Justin even makes this required watching for new hires in his office so they’ll get his jokes. You can pre-order the fourth season, or pick up seasons one, two, or three for even cheaper. Price: $13   It doesn’t get any more nerdy than Eric’s pick, the fifth all-new series of Doctor Who, where the Daleks are hatching a new master plan from the heart of war-torn London. There’s also alien vampires, humanoid reptiles, and a lot more. Price: $52 Battlestar Galactica Complete Series   MAKE: Electronics: Learning Through Discovery Watch the epic fight to save the human race by finding the fabled planet Earth while being hunted by the robotic Cylons. You can grab the entire series on DVD or Blu-ray, or get the seasons individually. This isn’t your average sci-fi TV show. Price: $150 for Blu-ray.   Want to learn the fundamentals of electronics in a fun, hands-on way? The Make:Electronics book helps you build the circuits and learn how it all works—as if you had any more time between all that registry hacking and loading software on your new PC. Price: $21       Geeky Gadgets for the Gadget-Loving Geek Here’s a few of the items on our gadget list, though lets be honest: geeks are going to love almost any gadget, especially shiny new ones. Klipsch Image S4i Premium Noise-Isolating Headset with 3-Button Apple Control   GP2X Caanoo MAME/Console Emulator If you’re a real music geek looking for some serious quality in the headset for your iPhone or iPod, this is the pair that Alex recommends. They aren’t terribly cheap, but you can get the less expensive S3 earphones instead if you prefer. Price: $50-100   Eric says: “As an owner of an older version, I can say the GP2X is one of my favorite gadgets ever. Touted a “Retro Emulation Juggernaut,” GP2X runs Linux and may be the only open source software console available. Sounds too good to be true, but isn’t.” Price: $150 Roku XDS Streaming Player 1080p   Western Digital WD TV Live Plus HD Media Player If you do a lot of streaming over Netflix, Hulu Plus, Amazon’s Video on Demand, Pandora, and others, the Roku box is a great choice to get your content on your TV without paying a lot of money.  It’s also got Wireless-N built in, and it supports full 1080P HD. Price: $99   If you’ve got a home media collection sitting on a hard drive or a network server, the Western Digital box is probably the cheapest way to get that content on your TV, and it even supports Netflix streaming too. It’ll play loads of formats in full HD quality. Price: $99 Fujitsu ScanSnap S300 Color Mobile Scanner   Doxie, the amazing scanner for documents Trevor said: “This wonderful little scanner has become absolutely essential to me. My desk used to just be a gigantic pile of papers that I didn’t need at the moment, but couldn’t throw away ‘just in case.’ Now, every few weeks, I’ll run that paper pile through this and then happily shred the originals!” Price: $300   If you don’t scan quite as often and are looking for a budget scanner you can throw into your bag, or toss into a drawer in your desk, the Doxie scanner is a great alternative that I’ve been using for a while. It’s half the price, and while it’s not as full-featured as the Fujitsu, it might be a better choice for the very casual user. Price: $150       (Expensive) Gadgets Almost Anybody Will Love If you’re not sure that one of the more geeky presents is gonna work, here’s some gadgets that just about anybody is going to love, especially if they don’t have one already. Of course, some of these are a bit on the expensive side—but it’s a wish list, right? Amazon Kindle       The Kindle weighs less than a paperback book, the screen is amazing and easy on the eyes, and get ready for the kicker: the battery lasts at least a month. We aren’t kidding, either—it really lasts that long. If you don’t feel like spending money for books, you can use it to read PDFs, and if you want to get really geeky, you can hack it for custom screensavers. Price: $139 iPod Touch or iPad       You can’t go wrong with either of these presents—the iPod Touch can do almost everything the iPhone can do, including games, apps, and music, and it has the same Retina display as the iPhone, HD video recording, and a front-facing camera so you can use FaceTime. Price: $229+, depending on model. The iPad is a great tablet for playing games, browsing the web, or just using on your coffee table for guests. It’s well worth buying one—but if you’re buying for yourself, keep in mind that the iPad 2 is probably coming out in 3 months. Price: $500+ MacBook Air  The MacBook Air comes in 11” or 13” versions, and it’s an amazing little machine. It’s lightweight, the battery lasts nearly forever, and it resumes from sleep almost instantly. Since it uses an SSD drive instead of a hard drive, you’re barely going to notice any speed problems for general use. So if you’ve got a lot of money to blow, this is a killer gift. Price: $999 and up. Stuck with No Idea for a Present? Gift Cards! Yeah, you’re not going to win any “thoughtful present” awards with these, but you might just give somebody what they really want—the new Angry Birds HD for their iPad, Cut the Rope, or anything else they want. ITunes Gift Card   Amazon.com Gift Card Somebody in your circle getting a new iPod, iPhone, or iPad? You can get them an iTunes gift card, which they can use to buy music, games or apps. Yep, this way you can gift them a copy of Angry Birds if they don’t already have it. Or even Cut the Rope.   No clue what to get somebody on your list? Amazon gift cards let them buy pretty much anything they want, from organic weirdberries to big screen TVs. Yeah, it’s not as thoughtful as getting them a nice present, but look at the bright side: maybe they’ll get you an Amazon gift card and it’ll balance out. That’s the highlights from our lists—got anything else to add? Share your geeky gift ideas in the comments. Latest Features How-To Geek ETC The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? 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