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  • Geek City: Clearing Plans for a Single Database

    - by Kalen Delaney
    I know Friday afternoon isn't the best time for blogging, as everyone is going home now, and by Monday morning, this post will be old news. But I'm not shutting down just yet, and a something came up this week that I just realized not everybody knew about, so I decided to blog it. Many (or most?) of you are aware that you can clear all cached plans using DBCC FREEPROCCACHE. In addition, there are certain configuration options, for which changing their values will cause all plans in cache to be removed....(read more)

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  • Rules of Holes #5: Seek Help to Get Out of the Hole

    - by ArnieRowland
    You are moving along, doing good work, maintaining a steady pace. All seems to be going well for you. Then BAM!, a Hole just grabbed you. How the heck did that happen? What went wrong? How did you fall into a Hole? Definitely, you will want to do a post-mortem and try to tease out what misteps led you into the Hole. Certainly you will want to use this opportunity to enhance your Hole avoidance skills. But your first priority is to get out of this Hole right NOW.. Consider the Fifth Rule of Holes...(read more)

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  • Passiionate about Microsoft Technology - Help raise money for Cystic Fibrosis Foundation

    - by Testas
    I need your help! Please sign up to help our team raise $10,000 for Cystic Fibrosis Foundation. Simply by becoming a team member (a bit like a fan) and you will be helping our team earn points and advance in the race to rasie the money for charity.   If you can tick any of the boxes below then we need your help: Already Microsoft Certified? Hold a MCP/MCSA/MCSE/MCT/TS/MCITP? Want to help sufferers from the most common genetically inherited disease? Passionate about Microsoft Technology? Like to Blog, Tweet, email, connect! Enjoy the thrill of the race! Follow the Born To Learn Blog? Join our blue team and help us become the leader of the race.so please sign in with your Live ID which is associated with your MCP account and register with us - also take a look at the blue forums - we are building up some cool info! http://bit.ly/blueteam  or  http://borntolearn.mslearn.net/prix/p/index.aspx Please blog and let people know about this! Regards Chris

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  • Where is a good place to start to learn about custom caching in .Net

    - by John
    I'm looking to make some performance enhancements to our site, but I'm not sure exactly where to begin. We have some custom object caching, but I think that we can do better. Our Business We aggregate news stories on a news type of web site. We get approximately 500-1000 new stories per week. We have index pages that show various lists of the items and details pages that show the individual stories. Our Current Use case: Getting an Individual Story User makes a request The Data Access Layer(DAL) checks to see if the item is in cache and if item is fresh (15 minutes). If the item is not in cache or is not fresh, retrieve the item from SQL Server, save to cache and return to user. Problems with this approach The pull nature of caching means that users have to pay the waiting cost every time that the cache is refreshed. Once a story is published, it changes infrequently and I think that we should replace the pull model with something better. My initial thoughts My initial thought is that stories should ALL be stored locally in some type of dictionary. (Cache or is there another, better way?). If the story is not found, then make a trip to the database, update the local dictionary and send the item back. Since there may be occasional updates to stories, this should be an entirely process from the user. I watched a video by Brent Ozar, How StackOverflow Scales SQL Server, in which Brent states "the fastest database query is the one that you don't make". Where do I start? At this point, I don't know exactly what the solution is. Is it caching? Is there a better way of using local storage? Do I use a Dictionary, OrderedDictionary, List ? It seems daunting and I'm just looking for some good starting points to learn more about how to do this type of optimization.

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  • Presenting the Cloud in a Different Way

    - by BuckWoody
    I had the honor of presenting the Developers at the Portland PASS chapter, and decided to go a different way than just using PowerPoint Slides…. (click on any picture to enlarge) The point is that when you need to get a point across, it’s OK to change tactics to make sure the information sticks. In this case, I decided to make the audience the PowerPoint. I used a few props to show the various paradigms we use to describe what the industry uses for the word “cloud” First, we talked about Infrastructure as a Service. I picked a gentleman who didn’t quite fit the hard hat and safety vest I picked out for him. Notice our “user” as she accesses our “Server” (complete with tray and glass) which has been virtualized.    Software as a service comes next. In this case, the user and potentially even customers just access software (represented here as a Windows ME box…) remotely – everything is virtualized. Finally, Platform as a Service – Yup, Platform shoes as a necklace, and a tie-dye shirt to represent the 70’s – a decade when mainframes used stateless programming as well. Notice also the components of Windows Azure – Compute (Keyboard) Application Fabric (Toy Bus) and Storage (Bucket).   And at the end of the day, it’s all about serving those customers…

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  • Could my 64-bit server be somehow identifying itself as a 32-bit server?

    - by Deane
    Has anyone ever heard of a 64-bit OS identifying itself as a 32-bit OS? We have a Windows Server 2008 R2 x64 development server. We've been trying to activate it with a product key from MSDN, but it keeps telling us the the key is invalid. I've opened a ticket with MSDN for this. Then something odd happened -- I tried to install a 64-bit version of SQL Server 2005. After it extracted, we got this message: This version of hotfix.exe is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program... Now, we're pretty sure this is a 64-bit OS. Computer Properties says: System Type: 64-bit Operating System Also, we have both a "Program Files" and a "Program Files (x64)" directory. I don't know how the product key activator or the SQL install program attempts to divine the type of OS, but could it be...wrong?

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  • PowerShell - grabbing values out of the registry and running them

    - by Rob Farley
    So I closed an application that runs when Windows starts up, but it doesn’t have a Start Menu entry, and I was trying to find it. Ok, I could’ve run regedit.exe, navigated through the tree and found the list of things that run when Windows starts up, but I thought I’d use PowerShell instead. PowerShell presents the registry as if it’s a volume on a disk, and you can navigate around it using commands like cd and dir. It wasn’t hard to find the folder I knew I was after – tab completion (starting the word and then hitting the Tab key) was a friend here. But unfortunately dir doesn’t list values, only subkeys (which look like folders). PS C:\Windows\system32> dir HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run PS C:\Windows\system32> Instead, I needed to use Get-Item to fetch the ‘Run’ key, and use its Property property. This listed the values in there for me, as an array of strings (I could work this out using Get-Member). PS C:\Windows\system32> (Get-Item HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).Property QuickSet SynTPEnh Zune Launcher PS C:\Windows\system32> Ok, so the thing I wanted wasn’t in there (an app called PureText, whicih lets me Paste As Text using Windows+V). That’s ok – a simple change to use HKCU instead of HKLM (Current User instead of Local Machine), and I found it. Now to fetch the details of the application itself, using the RegistryKey method GetValue PS C:\Windows\system32> (Get-Item HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).GetValue('PureText') "C:\Users\Rob\Utilities\PureText.exe" PS C:\Windows\system32> And finally, surrounding it in a bit of code to execute that command. That needs an ampersand and the Invoke-Expression cmdlet. PS C:\Windows\system32> '& ' + (Get-Item HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).GetValue('PureText') | Invoke-Expression A simple bit of exploring PowerShell which will makes for a much easier way of finding and running those apps which start with Windows.

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  • Ola Hallengren adds STATISTICS support to his solution

    - by AaronBertrand
    Last week, Ola published a very useful update to his Backup, Integrity Check and Index Optimization scripts : the solution now supports updating statistics. There are several options, such as only updating when the data has been modified and using the RESAMPLE and NORECOMPUTE options. An example call: EXEC dbo.IndexOptimize @Databases = 'USER_DATABASES' , @FragmentationHigh_LOB = 'INDEX_REBUILD_OFFLINE' , @FragmentationHigh_NonLOB = 'INDEX_REBUILD_ONLINE' , @FragmentationMedium_LOB = 'INDEX_REORGANIZE_STATISTICS_UPDATE'...(read more)

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  • 24 Hours of PASS: 15 Powerful Dynamic Management Objects - Deck and Demos

    - by Adam Machanic
    Thank you to everyone who attended today's 24 Hours of PASS webcast on Dynamic Management Objects! I was shocked, awed, and somewhat scared when I saw the attendee number peak at over 800. I really appreciate your taking time out of your day to listen to me talk. It's always interesting presenting to people I can't see or hear, so I relied on Twitter for a form of nearly real-time feedback. I would like to especially thank everyone who left me tweets both during and after the presentation. Your feedback...(read more)

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  • Building a Redundant / Distrubuted Application

    - by MattW
    This is more of a "point me in the right direction" question. I (and my team of 3) have built a hosted web app that queues and routes customer chat requests to available customer service agents (It does other things as well, but this is enough background to illustrate the issue). The basic dev architecture today is: a single page ajax web UI (ASP.NET MVC) with floating chat windows (think Gmail) a backend Windows service to queue and route the chat requests this service also logs the chats, calculates service levels, etc a Comet server product that routes data between the web frontend and the backend Windows service this also helps us detect which Agents are still connected (online) And our hardware architecture today is: 2 servers to host the web UI portion of the application a load balancer to route requests to the 2 different web app servers a third server to host the SQL Server DB and the backend Windows service responsible for queuing / delivering chats So as it stands today, one of the web app servers could go down and we would be ok. However, if something would happen to the SQL Server / Windows Service server we would be boned. My question - how can I make this backend Windows service logic be able to be spread across multiple machines (distributed)? The Windows service is written to accept requests from the Comet server, check for available Agents, and route the chat to those agents. How can I make this more distributed? How can I make it so that I can distribute the work of the backend Windows service can be spread across multiple machines for redundancy and uptime purposes? Will I need to re-write it with distributed computing in mind? I should also note that I am hosting all of this on Rackspace Cloud instances - so maybe it is something I should be less concerned about? Thanks in advance for any help!

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  • Your Next IT Job

    - by BuckWoody
    Some data professionals have worked (and plan to work) in the same place for a long time. In organizations large and small, the turnover rate just isn’t that high. This has not been my experience. About every 3-5 years I’ve changed either roles or companies. That might be due to the IT environment or my personality (or a mix of the two), but the point is that I’ve had many roles and worked for many companies large and small throughout my 27+ years in IT. At one point this might have been a detriment – a prospective employer looks at the resume and says “it seems you’ve moved around quite a bit.” But I haven’t found that to be the case all the time –in fact, in some cases the variety of jobs I’ve held has been an asset because I’ve seen what works (and doesn’t) in other environments, which can save time and money. So if you’re in the first camp – great! Stay where you are, and continue doing the work you love. but if you’re in the second, then this post might be useful. If you are planning on making a change, or perhaps you’ve hit a wall at your current location, you might start looking around for a better paying job – and there’s nothing wrong with that. We all try to make our lives better, and for some that involves more money. Money, however, isn’t always the primary motivator. I’ve gone to another job that doesn’t have as many benefits or has the same salary as the current job I’m working to gain more experience, get a better work/life balance and so on. It’s a mix of factors that only you know about. So I thought I would lay out a few advantages and disadvantages in the shops I’ve worked at. This post isn’t aimed at a single employer, but represents a mix of what I’ve experienced, and of course the opinions here are my own. You will most certainly have a different take – if so, please post a response! I also won’t mention a specific industry – I’ve worked everywhere from medical firms, legal offices, retail, billing centers, manufacturing, government, even to NASA. I’m focusing here mostly on size and composition. And I’m making some very broad generalizations here – I am fully aware that a small company might have great benefits and a large company might allow a lot of role flexibility.  your mileage may vary – and again, post those comments! Small Company To me a “small company” means around 100 people or less – sometimes a lot less. These can be really fun, frustrating places to to work. Advantages: a great deal of flexibility, a wide range of roles (often at the same time), a large degree of responsibility, immediate feedback, close relationships with co-workers, work directly with your customer. Disadvantages: Too much responsibility, little work/life balance, immature political structure, few (if any) benefits. If the business is family-owned, they can easily violate work/life boundaries. Medium Size company In my experience the next size company I would work for involves from a few hundred people to around five thousand. Advantages: Good mobility – fairly easy to get promoted, acceptable benefits, more defined responsibilities, better work/life balance, balanced load for expertise, but still the organizational structure is fairly simple to understand. Disadvantages: Pay is not always highest, rapid changes in structure as the organization grows, transient workforce. You may not be given the opportunity to work with another technology if someone already “owns” it. Politics are painful at this level as people try to learn how to do it. Large Company When you get into the tens of thousands of folks employed around the world, you’re in a large company. Advantages: Lots of room to move around – sometimes you can work (as I have) multiple jobs through the years and yet stay at the same company, building time for benefits, very defined roles, trained managers (yes, I know some of them are still awful – trust me – I DO know that), higher-end benefits, long careers possible, discounts at retailers and other “soft” benefits, prestige. For some, a higher level of politics (done professionally) is a good thing. Disadvantages: You could become another faceless name in the crowd, might not allow a great deal of flexibility,  large organizational changes might take away any control you have of your career. I’ve also seen large layoffs happen, and good people get let go while “dead weight” is retained. For some, a higher level of politics is distasteful. So what are your experiences? Share with the group! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Providing a public Web-Hosting service on MS Windows - advice and resources

    - by crgnz
    Are there any resources offering advice on how to setup a microsoft based web-hosting service? I currently offer LAMP hosting with cPanel, but there is some demand for IIS & SQL Server. As far as I can tell MS Windows Web Server 2008 R2 edition allows unlimited IIS connections. And a per-processor license for MS SQL Server Web Edition 2008 also permits unlimited connections. Where I am falling down is that I can't figure out how to get "unlimited" Active Directory users. I can't use 2008R2 Web Server edition for AD, so I will need the 2008R2 standard edition, I think. Does Microsoft have a provision for using AD in an ISP scenario? I am looking at using the cPanel Enkompas system to manage the Windows software, and Enkompas requires AD for user authentication. Any advice would be greatly appreciated!

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  • Just when you thought it was safe..........

    - by GrumpyOldDBA
    One of my duties is to handle software releases to our Production system, as is my want I always run my eye down any schema changes, this new object stood out for a number of reasons. I may add this to my interview questions: SET ANSI_NULLS ON SET QUOTED_IDENTIFIER ON GO IF NOT EXISTS ( SELECT 1 FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA= 'dbo' AND TABLE_NAME= 'MSPaymentForExtraction' ) BEGIN CREATE TABLE [dbo].[MSPaymentForExtraction]([MSPaymentID] [ int ] NOT NULL IDENTITY...(read more)

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  • Service Accounts LastLogonTimestamp

    - by Ryan Ries
    In an Active Directory domain, if I configure a Windows service on a domain member computer to start with an AD user account (aka "ye olde service account",) and the then the service stays running but I don't restart the service or reboot the machine for a year... does the LastLogonTimestamp of the service account's user object continue to update? Edit: If you say "it depends on the service," then use MS SQL Server as an example. I set MSSQL Engine to run as contoso\sql-service. Then I leave it alone for a year.

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  • Presenting at PASS Summit 2011!

    - by andyleonard
    Introduction I am honored to be presenting at the PASS Summit 2011 11-14 Oct 2011 in Seattle! This year, I was selected to present a regular session and a pre-conference session. The pre-con is going to be fun. It’s a team effort with Tim Mitchell ( Blog | @Tim_Mitchell | SQLPeople ) and – even though he isn’t listed as a presenter – Matt Masson ( Blog | @mattmasson ). Like me, Tim’s been using SSIS since it was released; and Matt’s on the SSIS developer team at Microsoft – he helps build SSIS! Our...(read more)

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  • Presenting at Roanoke Code Camp Saturday!

    - by andyleonard
    Introduction I am honored to once again be selected to present at Roanoke Code Camp ! An Introductory Topic One of my presentations is titled "I See a Control Flow Tab. Now What?" It's a Level 100 talk for those wishing to learn how to build their very first SSIS package. This highly-interactive, demo-intense presentation is for beginners and developers just getting started with SSIS. Attend and learn how to build SSIS packages from the ground up . Designing an SSIS Framework I'm also presenting...(read more)

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  • SQL2K8R2: StreamInsight changes at RTM: Hopping Windows

    - by Greg Low
    We've been working on updating our demos and samples for the RTM changes of StreamInsight. I'll detail these as I come across them. The first is that there is a change to the HoppingWindow. The first two parameters are the same in the constructor but the third parameter is now required. It is the HoppingWindowOutputPolicy. Currently, there is only a single option for this which is ClipToWindowEnd. So you can create a HoppingWindow like this: var queryOutput = from w in input.HoppingWindow ( TimeSpan...(read more)

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  • Oracle Index Skip Scan

    - by jchang
    There is a feature, called index skip scan that has been in Oracle since version 9i. When I across this, it seemed like a very clever trick, but not a critical capability. More recently, I have been advocating DW on SSD in approrpiate situations, and I am thinking this is now a valuable feature in keeping the number of nonclustered indexes to a minimum. Briefly, suppose we have an index with key columns: Col1 , Col2 , in that order. Obviously, a query with a search argument (SARG) on Col1 can use...(read more)

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  • Log Growing Pains

    Understanding the transaction log seems to be a very difficult concept fro mos DBAs to grasp. Jason Brimhall brings us a new article that helps to troubleshoot the cause of log growths.

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  • Restore database to the point of disaster

    - by TiborKaraszi
    This is really basic, but so often overlooked and misunderstood. Basically, we have a database, and something goes south. Can we restore all the way up to that point? I.e., even if the last backup (db or log) is earlier than the disaster? Yes, of course we can (unless for more extreme cases, read on), but many don't realize/do that, for some strange reason. This blog post was inspired from a thread in the MSDN forums, which exposed just this misunderstanding. Basically the scenario was that they...(read more)

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  • Possible SWITCH Optimization in DAX – #powerpivot #dax #tabular

    - by Marco Russo (SQLBI)
    In one of the Advanced DAX Workshop I taught this year, I had an interesting discussion about how to optimize a SWITCH statement (which could be frequently used checking a slicer, like in the Parameter Table pattern). Let’s start with the problem. What happen when you have such a statement? Sales :=     SWITCH (         VALUES ( Period[Period] ),         "Current", [Internet Total Sales],         "MTD", [MTD Sales],         "QTD", [QTD Sales],         "YTD", [YTD Sales],          BLANK ()     ) The SWITCH statement is in reality just syntax sugar for a nested IF statement. When you place such a measure in a pivot table, for every cell of the pivot table the IF options are evaluated. In order to optimize performance, the DAX engine usually does not compute cell-by-cell, but tries to compute the values in bulk-mode. However, if a measure contains an IF statement, every cell might have a different execution path, so the current implementation might evaluate all the possible IF branches in bulk-mode, so that for every cell the result from one of the branches will be already available in a pre-calculated dataset. The price for that could be high. If you consider the previous Sales measure, the YTD Sales measure could be evaluated for all the cells where it’s not required, and also when YTD is not selected at all in a Pivot Table. The actual optimization made by the DAX engine could be different in every build, and I expect newer builds of Tabular and Power Pivot to be better than older ones. However, we still don’t live in an ideal world, so it could be better trying to help the engine finding a better execution plan. One student (Niek de Wit) proposed this approach: Selection := IF (     HASONEVALUE ( Period[Period] ),     VALUES ( Period[Period] ) ) Sales := CALCULATE (     [Internet Total Sales],     FILTER (         VALUES ( 'Internet Sales'[Order Quantity] ),         'Internet Sales'[Order Quantity]             = IF (                 [Selection] = "Current",                 'Internet Sales'[Order Quantity],                 -1             )     ) )     + CALCULATE (         [MTD Sales],         FILTER (             VALUES ( 'Internet Sales'[Order Quantity] ),             'Internet Sales'[Order Quantity]                 = IF (                     [Selection] = "MTD",                     'Internet Sales'[Order Quantity],                     -1                 )         )     )     + CALCULATE (         [QTD Sales],         FILTER (             VALUES ( 'Internet Sales'[Order Quantity] ),             'Internet Sales'[Order Quantity]                 = IF (                     [Selection] = "QTD",                     'Internet Sales'[Order Quantity],                     -1                 )         )     )     + CALCULATE (         [YTD Sales],         FILTER (             VALUES ( 'Internet Sales'[Order Quantity] ),             'Internet Sales'[Order Quantity]                 = IF (                     [Selection] = "YTD",                     'Internet Sales'[Order Quantity],                     -1                 )         )     ) At first sight, you might think it’s impossible that this approach could be faster. However, if you examine with the profiler what happens, there is a different story. Every original IF’s execution branch is now a separate CALCULATE statement, which applies a filter that does not execute the required measure calculation if the result of the FILTER is empty. I used the ‘Internet Sales’[Order Quantity] column in this example just because in Adventure Works it has only one value (every row has 1): in the real world, you should use a column that has a very low number of distinct values, or use a column that has always the same value for every row (so it will be compressed very well!). Because the value –1 is never used in this column, the IF comparison in the filter discharge all the values iterated in the filter if the selection does not match with the desired value. I hope to have time in the future to write a longer article about this optimization technique, but in the meantime I’ve seen this optimization has been useful in many other implementations. Please write your feedback if you find scenarios (in both Power Pivot and Tabular) where you obtain performance improvements using this technique!

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  • London: SQLFAQ 2010 Festive Soirée (Buffet & Dance) - 17th December

    - by NeilHambly
    On the 17th December (Friday Evening) I'm holding a Xmas Soirée (Buffet & Dance) @ Central London club, so dress to impress & join us for this festive Soirée, Enjoy a Fabulous buffet, along with reserved seating for the evening, fee also includes cover charge to club areas which ahs multiple different dance floors & music Cost Per Person is £25 (Includes finger buffet & first drink, resevred seating & club access) Please notify me if you wish to be included in this as bookings...(read more)

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  • Less Useful Soft Skills

    - by andyleonard
    Introduction This post is the fifty-sixth part of a ramble-rant about the software business. The current posts in this series can be found on the series landing page . Over a career that spans decades, one encounters useful and “less useful” soft skills in the modern enterprise. I thought I would share a few of the less useful variety: Free Advice If someone asks another for advice, that’s a cool compliment. The person asking has seen something that compels them to seek information about how-another-does-or-sees-things....(read more)

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  • PASS: Bylaw Change 2013

    - by Bill Graziano
    PASS launched a Global Growth Initiative in the Summer of 2011 with the appointment of three international Board advisors.  Since then we’ve thought and talked extensively about how we make PASS more relevant to our members outside the US and Canada.  We’ve collected much of that discussion in our Global Growth site.  You can find vision documents, plans, governance proposals, feedback sites, and transcripts of Twitter chats and town hall meetings.  We also address these plans at the Board Q&A during the 2012 Summit. One of the biggest changes coming out of this process is around how we elect Board members.  And that requires a change to the bylaws.  We published the proposed bylaw changes as a red-lined document so you can clearly see the changes.  Our goal in these bylaw changes was to address the changes required by the global growth initiatives, conduct a legal review of the document and address other minor issues in the document.  There are numerous small wording changes throughout the document.  For example, we replaced every reference of “The Corporation” with the word “PASS” so it now reads “PASS is organized…”. Board Composition The biggest change in these bylaw changes is how the Board is composed and elected.  This discussion starts in section VI.2.  This section now says that some elected directors will come from geographic regions.  I think this is the best way to make sure we give all of our members a voice in the leadership of the organization.  The key parts of this section are: The remaining Directors (i.e. the non-Officer Directors and non-Vendor Appointed Directors) shall be elected by the voting membership (“Elected Directors”). Elected Directors shall include representatives of defined PASS regions (“Regions”) as set forth below (“Regional Directors”) and at minimum one (1) additional Director-at-Large whose selection is not limited by region. Regional Directors shall include, but are not limited to, two (2) seats for the Region covering Canada and the United States of America. Additional Regions for the purpose of electing additional Regional Directors and additional Director-at-Large seats for the purpose of expanding the Board shall be defined by a majority vote of the current Board of Directors and must be established prior to the public call for nominations in the general election. Previously defined Regions and seats approved by the Board of Directors shall remain in effect and can only be modified by a 2/3 majority vote by the then current Board of Directors. Currently PASS has six At-Large Directors elected by the members.  These changes allow for a Regional Director position that is elected by the members but must come from a particular region.  It also stipulates that there must always be at least one Director-at-Large who can come from any region. We also understand that PASS is currently a very US-centric organization.  Our Summit is held in America, roughly half our chapters are in the US and Canada and most of the Board members over the last ten years have come from America.  We wanted to reflect that by making sure that our US and Canadian volunteers would continue to play a significant role by ensuring that two Regional seats are reserved specifically for Canada and the US. Other than that, the bylaws don’t create any specific regional seats.  These rules allow us to create Regional Director seats but don’t require it.  We haven’t fully discussed what the criteria will be in order for a region to have a seat designated for it or how many regions there will be.  In our discussions we’ve broadly discussed regions for United States and Canada Europe, Middle East, and Africa (EMEA) Australia, New Zealand and Asia (also known as Asia Pacific or APAC) Mexico, South America, and Central America (LATAM) As you can see, our thinking is that there will be a few large regions.  I’ve also considered a non-North America region that we can gradually split into the regions above as our membership grows in those areas.  The regions will be defined by a policy document that will be published prior to the elections. I’m hoping that over the next year we can begin to publish more of what we do as Board-approved policy documents. While the bylaws only require a single non-region specific At-large Director, I would expect we would always have two.  That way we can have one in each election.  I think it’s important that we always have one seat open that anyone who is eligible to run for the Board can contest.  The Board is required to have any regions defined prior to the start of the election process. Board Elections – Regional Seats We spent a lot of time discussing how the elections would work for these Regional Director seats.  Ultimately we decided that the simplest solution is that every PASS member should vote for every open seat.  Section VIII.3 reads: Candidates who are eligible (i.e. eligible to serve in such capacity subject to the criteria set forth herein or adopted by the Board of Directors) shall be designated to fill open Board seats in the following order of priority on the basis of total votes received: (i) full term Regional Director seats, (ii) full term Director-at-Large seats, (iii) not full term (vacated) Regional Director seats, (iv) not full term (vacated) Director-at-Large seats. For the purposes of clarity, because of eligibility requirements, it is contemplated that the candidates designated to the open Board seats may not receive more votes than certain other candidates who are not selected to the Board. We debated whether to have multiple ballots or one single ballot.  Multiple ballot elections get complicated quickly.  Let’s say we have a ballot for US/Canada and one for Region 2.  After that we’d need a mechanism to merge those two together and come up with the winner of the at-large seat or have another election for the at-large position.  We think the best way to do this is a single ballot and putting the highest vote getters into the most restrictive seats.  Let’s look at an example: There are seats open for Region 1, Region 2 and at-large.  The election results are as follows: Candidate A (eligible for Region 1) – 550 votes Candidate B (eligible for Region 1) – 525 votes Candidate C (eligible for Region 1) – 475 votes Candidate D (eligible for Region 2) – 125 votes Candidate E (eligible for Region 2) – 75 votes In this case, Candidate A is the winner for Region 1 and is assigned that seat.  Candidate D is the winner for Region 2 and is assigned that seat.  The at-large seat is filled by the high remaining vote getter which is Candidate B. The key point to understand is that we may have a situation where a person with a lower vote total is elected to a regional seat and a person with a higher vote total is excluded.  This will be true whether we had multiple ballots or a single ballot.  Board Elections – Vacant Seats The other change to the election process is for vacant Board seats.  The actual changes are sprinkled throughout the document. Previously we didn’t have a mechanism that allowed for an election of a Board seat that we knew would be vacant in the future.  The most common case is when a Board members moves to an Officer role in the middle of their term.  One of the key changes is to allow the number of votes members have to match the number of open seats.  This allows each voter to express their preference on all open seats.  This only applies when we know about the opening prior to the call for nominations.  This all means that if there’s a seat will be open at the start of the next Board term, and we know about it prior to the call for nominations, we can include that seat in the elections.  Ultimately, the aim is to have PASS members decide who sits on the Board in as many situations as possible. We discussed the option of changing the bylaws to just take next highest vote-getter in all other cases.  I think that’s wrong for the following reasons: All voters aren’t able to express an opinion on all candidates.  If there are five people running for three seats, you can only vote for three.  You have no way to express your preference between #4 and #5. Different candidates may have different information about the number of seats available.  A person may learn that a Board member plans to resign at the end of the year prior to that information being made public. They may understand that the top four vote getters will end up on the Board while the rest of the members believe there are only three openings.  This may affect someone’s decision to run.  I don’t think this creates a transparent, fair election. Board members may use their knowledge of the election results to decide whether to remain on the Board or not.  Admittedly this one is unlikely but I don’t want to create a situation where this accusation can be leveled. I think the majority of vacancies in the future will be handled through elections.  The bylaw section quoted above also indicates that partial term vacancies will be filled after the full term seats are filled. Removing Directors Section VI.7 on removing directors has always had a clause that allowed members to remove an elected director.  We also had a clause that allowed appointed directors to be removed.  We added a clause that allows the Board to remove for cause any director with a 2/3 majority vote.  The updated text reads: Any Director may be removed for cause by a 2/3 majority vote of the Board of Directors whenever in its judgment the best interests of PASS would be served thereby. Notwithstanding the foregoing, the authority of any Director to act as in an official capacity as a Director or Officer of PASS may be suspended by the Board of Directors for cause. Cause for suspension or removal of a Director shall include but not be limited to failure to meet any Board-approved performance expectations or the presence of a reason for suspension or dismissal as listed in Addendum B of these Bylaws. The first paragraph is updated and the second and third are unchanged (except cleaning up language).  If you scroll down and look at Addendum B of these bylaws you find the following: Cause for suspension or dismissal of a member of the Board of Directors may include: Inability to attend Board meetings on a regular basis. Inability or unwillingness to act in a capacity designated by the Board of Directors. Failure to fulfill the responsibilities of the office. Inability to represent the Region elected to represent Failure to act in a manner consistent with PASS's Bylaws and/or policies. Misrepresentation of responsibility and/or authority. Misrepresentation of PASS. Unresolved conflict of interests with Board responsibilities. Breach of confidentiality. The bold line about your inability to represent your region is what we added to the bylaws in this revision.  We also added a clause to section VII.3 allowing the Board to remove an officer.  That clause is much less restrictive.  It doesn’t require cause and only requires a simple majority. The Board of Directors may remove any Officer whenever in their judgment the best interests of PASS shall be served by such removal. Other There are numerous other small changes throughout the document. Proxy voting.  The laws around how members and Board members proxy votes are specific in Illinois law.  PASS is an Illinois corporation and is subject to Illinois laws.  We changed section IV.5 to come into compliance with those laws.  Specifically this says you can only vote through a proxy if you have a written proxy through your authorized attorney.  English language proficiency.  As we increase our global footprint we come across more members that aren’t native English speakers.  The business of PASS is conducted in English and it’s important that our Board members speak English.  If we get big enough to afford translators, we may be able to relax this but right now we need English language skills for effective Board members. Committees.  The language around committees in section IX is old and dated.  Our lawyers advised us to clean it up.  This section specifically applies to any committees that the Board may form outside of portfolios.  We removed the term limits, quorum and vacancies clause.  We don’t currently have any committees that this would apply to.  The Nominating Committee is covered elsewhere in the bylaws. Electronic Votes.  The change allows the Board to vote via email but the results must be unanimous.  This is to conform with Illinois state law. Immediate Past President.  There was no mechanism to fill the IPP role if an outgoing President chose not to participate.  We changed section VII.8 to allow the Board to invite any previous President to fill the role by majority vote. Nominations Committee.  We’ve opened the language to allow for the transparent election of the Nominations Committee as outlined by the 2011 Election Review Committee. Revocation of Charters. The language surrounding the revocation of charters for local groups was flagged by the lawyers. We have allowed for the local user group to make all necessary payment before considering returning of items to PASS if required. Bylaw notification. We’ve spent countless meetings working on these bylaws with the intent to not open them again any time in the near future. Should the bylaws be opened again, we have included a clause ensuring that the PASS membership is involved. I’m proud that the Board has remained committed to transparency and accountability to members. This clause will require that same level of commitment in the future even when all the current Board members have rolled off. I think that covers everything.  I’d encourage you to look through the red-line document and see the changes.  It’s helpful to look at the language that’s being removed and the language that’s being added.  I’m happy to answer any questions here or you can email them to [email protected].

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  • Virtual Lab part 2&ndash;Templates, Patterns, Baselines

    - by Geoff N. Hiten
    Once you have a good virtualization platform chosen, whether it is a desktop, server or laptop environment, the temptation is to build “X”.  “X” may be a SharePoint lab, a Virtual Cluster, an AD test environment or some other cool project that you really need RIGHT NOW.  That would be doing it wrong. My grandfather taught woodworking and cabinetmaking for twenty-seven years at a trade school in Alabama.  He was the first instructor hired at that school and the only teacher for the first two years.  His students built tables, chairs, and workbenches so the school could start its HVAC courses.   Visiting as a child, I also noticed many extra “helper” stands, benches, holders, and gadgets all built from wood.  What does that have to do with a virtual lab, you ask?  Well, that is the same approach you should take.  Build stuff that you will use.  Not for solving a particular problem, but to let the Virtual Lab be part of your normal troubleshooting toolkit. Start with basic copies of various Operating Systems.  Load and patch server and desktop OS environments.  This also helps build your collection of ISO files, another essential element of a virtual Lab.  Once you have these “baseline” images, you can use your Virtualization software’s snapshot capability to freeze the image.  Clone the snapshot and you have a brand new fully patched machine in mere moments.  You may have to sysprep some of the Microsoft OS environments if you are going to create a domain environment or experiment with clustering.  That is still much faster than loading and patching from scratch. So once you have a stock of raw materials (baseline images in this case) where should you start.  Again, my grandfather’s workshop gives us the answer.  In the shop it was workbenches and tables to hold large workpieces that made the equipment more useful.  In a Windows environment the same role falls to the fundamental network services:  DHCP, DNS, Active Directory, Routing, File Services, and Storage services.  Plan your internal network setup.  Build out an AD controller with all the features listed.  Make the actual domain an isolated domain so it will not care about where you take it.  Add the Microsoft iSCSI target.  Once you have this single system, you can leverage it for almost any network environment beyond a simple stand-alone system. Having these templates and fundamental infrastructure elements ready to run means I can build a quick lab in minutes instead of hours.  My solutions are well-tested, my processes fully documented with screenshots, and my plans validated well before I have to make any changes to client systems.  the work I put in is easily returned in increased value and client satisfaction.

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