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• Video Whiteboard on Exadata Smart Flash Cache

  - by jean-pierre.dijcks

  Personally, I like this stuff. It places the unique features of Exadata in perspective with the overall business value. Enjoy the presentation!

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• undefined control sequence in a NOWEB document

  - by Jean Baldraque

  I'm writing a TeX-noweb document. I compile it with noweave -tex -filter "elide comment:*" texcode.nw > documentation.tex but when I try to compile the resulting file with xetex -halt-on-error documentation.tex I obtain the following error message ! Undefined control sequence. <argument> ...on}\endmoddef \nwstartdeflinemarkup \nwenddeflinemarkup It seems that \nwenddeflinemarkup is not recognized. If i delete from the document all the sequences \nwstartdeflinemarkup\nwenddeflinemarkup the document compile without exceptions. What can be the problem?

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• Oracle NoSQL Database Exceeds 1 Million Mixed YCSB Ops/Sec

  - by Charles Lamb

  We ran a set of YCSB performance tests on Oracle NoSQL Database using SSD cards and Intel Xeon E5-2690 CPUs with the goal of achieving 1M mixed ops/sec on a 95% read / 5% update workload. We used the standard YCSB parameters: 13 byte keys and 1KB data size (1,102 bytes after serialization). The maximum database size was 2 billion records, or approximately 2 TB of data. We sized the shards to ensure that this was not an "in-memory" test (i.e. the data portion of the B-Trees did not fit into memory). All updates were durable and used the "simple majority" replica ack policy, effectively 'committing to the network'. All read operations used the Consistency.NONE_REQUIRED parameter allowing reads to be performed on any replica. In the past we have achieved 100K ops/sec using SSD cards on a single shard cluster (replication factor 3) so for this test we used 10 shards on 15 Storage Nodes with each SN carrying 2 Rep Nodes and each RN assigned to its own SSD card. After correcting a scaling problem in YCSB, we blew past the 1M ops/sec mark with 8 shards and proceeded to hit 1.2M ops/sec with 10 shards.  Hardware Configuration We used 15 servers, each configured with two 335 GB SSD cards. We did not have homogeneous CPUs across all 15 servers available to us so 12 of the 15 were Xeon E5-2690, 2.9 GHz, 2 sockets, 32 threads, 193 GB RAM, and the other 3 were Xeon E5-2680, 2.7 GHz, 2 sockets, 32 threads, 193 GB RAM.  There might have been some upside in having all 15 machines configured with the faster CPU, but since CPU was not the limiting factor we don't believe the improvement would be significant. The client machines were Xeon X5670, 2.93 GHz, 2 sockets, 24 threads, 96 GB RAM. Although the clients had 96 GB of RAM, neither the NoSQL Database or YCSB clients require anywhere near that amount of memory and the test could have just easily been run with much less. Networking was all 10GigE. YCSB Scaling Problem We made three modifications to the YCSB benchmark. The first was to allow the test to accommodate more than 2 billion records (effectively int's vs long's). To keep the key size constant, we changed the code to use base 32 for the user ids. The second change involved to the way we run the YCSB client in order to make the test itself horizontally scalable.The basic problem has to do with the way the YCSB test creates its Zipfian distribution of keys which is intended to model "real" loads by generating clusters of key collisions. Unfortunately, the percentage of collisions on the most contentious keys remains the same even as the number of keys in the database increases. As we scale up the load, the number of collisions on those keys increases as well, eventually exceeding the capacity of the single server used for a given key.This is not a workload that is realistic or amenable to horizontal scaling. YCSB does provide alternate key distribution algorithms so this is not a shortcoming of YCSB in general. We decided that a better model would be for the key collisions to be limited to a given YCSB client process. That way, as additional YCSB client processes (i.e. additional load) are added, they each maintain the same number of collisions they encounter themselves, but do not increase the number of collisions on a single key in the entire store. We added client processes proportionally to the number of records in the database (and therefore the number of shards). This change to the use of YCSB better models a use case where new groups of users are likely to access either just their own entries, or entries within their own subgroups, rather than all users showing the same interest in a single global collection of keys. If an application finds every user having the same likelihood of wanting to modify a single global key, that application has no real hope of getting horizontal scaling. Finally, we used read/modify/write (also known as "Compare And Set") style updates during the mixed phase. This uses versioned operations to make sure that no updates are lost. This mode of operation provides better application behavior than the way we have typically run YCSB in the past, and is only practical at scale because we eliminated the shared key collision hotspots.It is also a more realistic testing scenario. To reiterate, all updates used a simple majority replica ack policy making them durable. Scalability Results In the table below, the "KVS Size" column is the number of records with the number of shards and the replication factor. Hence, the first row indicates 400m total records in the NoSQL Database (KV Store), 2 shards, and a replication factor of 3. The "Clients" column indicates the number of YCSB client processes. "Threads" is the number of threads per process with the total number of threads. Hence, 90 threads per YCSB process for a total of 360 threads. The client processes were distributed across 10 client machines. Shards KVS Size Clients Mixed (records) Threads OverallThroughput(ops/sec) Read Latencyav/95%/99%(ms) Write Latencyav/95%/99%(ms) 2 400m(2x3) 4 90(360) 302,152 0.76/1/3 3.08/8/35 4 800m(4x3) 8 90(720) 558,569 0.79/1/4 3.82/16/45 8 1600m(8x3) 16 90(1440) 1,028,868 0.85/2/5 4.29/21/51 10 2000m(10x3) 20 90(1800) 1,244,550 0.88/2/6 4.47/23/53

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• Oracle NoSQL Database Using FusionIO ioDrive2

  - by Charles Lamb

  We ran some benchmarks using FusionIO ioDrive2 SSD drives and Oracle NoSQL Database. FusionIO has published a whitepaper with the results of the benchmarks. "Results of testing showed that using an ioDrive2 for data delivered nearly 30 times more operations per second than a 300GB 10k SAS disk on a 90 percent read and 10 percent write workload and nearly eight times more operations per second on a 50 percent read and 50 percent write workload. Equally impressive, an ioDrive2 reduced latency over 700 percent (seven times) on inserts in a 90 percent read and 10 percent write workload and over 5800 percent (58 times) on reads in a 50 percent read and 50 percent write workload."

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• Create a Loyalty Program That Sticks - Thursday 30 Minute Webcast

  - by Charles Knapp

  Loyalty programs don't necessarily translate into loyal or profitable customers. What are market leaders doing to retain customers? Webcast Alert: Live complimentary webcast, Creating a Holistic Loyalty Program That Sticks, on Thursday, 11/15 at 1:00-1:30 pm EST. Southwest Airlines joins 1to1 Media to share insights on developing loyalty programs that are focused on customer needs and preferences. Hope to see you there! 

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• Big data: An evening in the life of an actual buyer

  - by Jean-Pierre Dijcks

  Here I am, and this is an actual story of one of my evenings, trying to spend money with a company and ultimately failing. I just gave up and bought a service from another vendor, not the incumbent. Here is that story and how I think big data could actually fix this (and potentially prevent some of this from happening). In the end this story should illustrate how big data can benefit me (get me what I want without causing grief) and the company I am trying to buy something from. Note: Lots of details left out, I have no intention of being the annoyed blogger moaning about a specific company. What did I want to get? We watch TV, we have internet and we do have a land line. The land line is from a different vendor then the TV and the internet. I have decided that this makes no sense and I was going to get a bundle (no need to infer who this is, I just picked the generic bundle word as this is what I want to get) of all three services as this seems to save me money. I also want to not talk to people, I just want to click on a website when I feel like it and get it all sorted. I do think that is reality. I want to just do my shopping at 9.30pm while watching silly reruns on TV. Problem 1 - Bad links So, I'm an existing customer of the company I want to buy my bundle from. I go to the website, I click on offers. Turns out they are offers for new customers. After grumbling about how good they are, I click on offers for existing customers. Bummer, it goes to offers for new customers, so I click again on the link for offers for existing customers. No cigar... it just does not work. Big data solutions: 1) Do not show an existing customer the offers for new customers unless they are the same => This is only partially doable without login, but if a customer logs in the application should always know that this is an existing customer. But in general, imagine I do this from my home going through the internet service of this vendor to their domain... an instant filter should move me into the "existing customer route". 2) Flag dead or incorrect links => I've clicked the link for "existing customer offers" at least 3 times in under 5 seconds... Identifying patterns like this is easy in Hadoop and can very quickly make a list of potentially incorrect links. No need for realtime fixing, just the fact that this link can be pro-actively fixed across my entire web domain is a good thing. Preventative maintenance! Problem 2 - Purchase cannot be completed Apart from the fact that the browsing pattern to actually get to what I want is poorly designed, my purchase never gets past a specific point. In other words, I put something into my shopping cart and when I want to move on the application either crashes (with me going to an error page) or hangs or goes into something like chat. So I try again, and again and again. I think I tried this entire path (while being logged in!!) at least 10 times over the course of 20 minutes. I also clicked on the feedback button and, frustrated as I was, tried to explain this did not work... Big Data Solutions: 1) This web site does shopping cart analysis. I got an email next day stating I have things in my shopping cart, just click here to complete my purchase. After the above experience, this just added insult to my pain... 2) What should have happened, is a Hadoop job going over all logged in customers that are on the buy flow. It should flag anyone who is trying (multiple attempts from the same user to do the same thing), analyze the shopping card, the clicks to identify what the customers wants, his feedback provided (note: always own your own website feedback, never just farm this out!!) and in a short turn around time (30 minutes to 2 hours or so) email me with a link to complete my purchase. Not with a link to my shopping cart 12 hours later, but a link to actually achieve what I wanted... Why should this company go through the big data effort? I do believe this is relatively easy to do using our Oracle Event Processing and Big Data Appliance solutions combined. It is almost so simple (to my mind) that it makes no sense that this is not in place? But, now I am ranting... Why is this interesting? It is because of $$$$. After trying really hard, I mean I did this all in the evening, and again in the morning before going to work. I kept on failing, But I really wanted this to work... so an email that said, sorry, we noticed you tried to get a bundle (the log knows what I wanted, where I failed, so easy to generate), here is the link to click and complete your purchase. And here is 2 movies on us as an apology would have kept me as a customer, and got the additional $$$$ per month for the next couple of years. It would also lead to upsell on my phone package etc. Instead, I went to a completely different company, bought service from them. Lost money for company A, negative sentiment for company A and me telling this story at the water cooler so I'm influencing more people to think negatively about company A. All in all, a loss of easy money, a ding in sentiment and image where a relatively simple solution exists and can be in place on the software I describe routinely in this blog... For those who are coming to Openworld and maybe see value in solving the above, or are thinking of how to solve this, come visit us in Moscone North - Oracle Red Lounge or in the Engineered Systems Showcase.

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• Customer Experience Metrics That Matter Most

  - by Charles Knapp

  When customers contact your company, they don't ask to be deflected or handled or converted. They want to be satisfied. To improve the customer experience, you need more than traditional measures such as deflection rates, handling times, and conversion rates. In this new Oracle AppCast podcast, tune in to this conversation with me about customer experience metrics that you can use to grow your business. Would you like to learn more? Please join us at the one of a kind Customer Experience Summit at the Oracle OpenWorld Conference, October 3-5 in San Francisco.

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• 11/28 Webinar: How Marketers Are Crafting Customer Experiences

  - by Charles Knapp

  According to recent studies by Sirius Decisions and the CEB, 70% of the consumer buying journey is complete before a salesperson becomes involved. Business customers complete 57% of their buying journey without a salesperson. So, what are savvy marketers doing to stay involved in the customer journey?  Marketers are at the epicenter of turning "big data" into insights that are acted upon by the company and customers. Drawing upon social, transactional, and online behavioral insights, marketers are making customer interactions easier and more rewarding. Marketers are personalizing and innovating customer connections across new channels and devices, especially for interactions that span channels. Learn more about three key innovation strategies in an informative webcast sponsored by the Internet Marketing Association, University of California Irvine Extension, and Oracle on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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• Microsoft Offloaded Data Transfer (ODX)

  - by Charles Cline

  For all you admins and other technical people out there who have watched the Windows OS spool the data from network storage to your workstation and then back to network storage, watch for Offloaded Data Transfer (ODX).  I saw ODX at TechEd a few weeks ago and the data movement is primarily kept at the backend storage network.  EMC and other storage vendors are already posting about when they will have this functionality.Here's some information about it:http://msdn.microsoft.com/en-us/library/windows/desktop/hh848056(v=vs.85).aspxhttp://msdn.microsoft.com/en-us/library/windows/desktop/hh848056(v=vs.85).aspx

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• Avoiding the Black Hole of Leads

  - by Charles Knapp

  Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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• Oracle NoSQL Database: Cleaner Performance

  - by Charles Lamb

  In an earlier post I noted that Berkeley DB Java Edition cleaner performance had improved significantly in release 5.x. From an Oracle NoSQL Database point of view, this is important because Berkeley DB Java Edition is the core storage engine for Oracle NoSQL Database. Many contemporary NoSQL Databases utilize log based (i.e. append-only) storage systems and it is well-understood that these architectures also require a "cleaning" or "compaction" mechanism (effectively a garbage collector) to free up unused space. 10 years ago when we set out to write a new Berkeley DB storage architecture for the BDB Java Edition ("JE") we knew that the corresponding compaction mechanism would take years to perfect. "Cleaning", or GC, is a hard problem to solve and it has taken all of those years of experience, bug fixes, tuning exercises, user deployment, and user feedback to bring it to the mature point it is at today. Reports like Vinoth Chandar's where he observes a 20x improvement validate the maturity of JE's cleaner. Cleaner performance has a direct impact on predictability and throughput in Oracle NoSQL Database. A cleaner that is too aggressive will consume too many resources and negatively affect system throughput. A cleaner that is not aggressive enough will allow the disk storage to become inefficient over time. It has to Work well out of the box, and Needs to be configurable so that customers can tune it for their specific workloads and requirements. The JE Cleaner has been field tested in production for many years managing instances with hundreds of GBs to TBs of data. The maturity of the cleaner and the entire underlying JE storage system is one of the key advantages that Oracle NoSQL Database brings to the table -- we haven't had to reinvent the wheel.

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• Windows Azure AppFabric SDK - June CTP - Download issues

  - by Charles Young

  Microsoft has announced availability of the June CTP for Windows Azure AppFabric. See http://blogs.msdn.com/b/appfabric/archive/2011/06/20/announcing-the-windows-azure-appfabric-june-ctp.aspx. This is an exciting release and provides greater insight into where the AppFabric team is heading in terms of developer and management tooling. Microsoft is offering space in the cloud to experiment with the CTP, but this is limited, so register early to get a namespace! You can download the SDK for the June CTP. However, we ran into a lot of trouble trying to do this today. Whenever we followed the link, we ended up on the page for the May CTP. We found what appeared to be a workaround which we were able to repeat on another box (and which I reported on Connect), but then a few minutes later I couldn't repeat it. Just now, the given link appears to be working every time in IE, but not in Firefox!   Frankly, the behaviour seems random!   It looks like the same URL points to two different pages, and I suspect that which page you end up on is hit and miss. The link to the download page is http://www.microsoft.com/download/en/details.aspx?id=17691. If you end up on the wrong page, try again later and you may get to the right place. Or try googling "Windows Azure AppFabric SDK CTP – June Update" and following a link to this page. For some reason, that sometimes seems to work. Good luck!

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• Delete button in Ubuntu One Notes

  - by Jean MC13

  For the whishlist... The 'delete button' in Ubuntu One Notes is exactly in the same place as the 'save' button. So I saved a long note, but as my finger clicked two times on the save button, the second click was on the 'delete' one ! Lost without return possible. <:-(( This annoying feature could easily be changed : - put the delete button in another place - before deleting : ask for confirmation - offer a way to cancel ('undelete' function)

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• How can I deal with actor translations and other "noise" in third-party motion capture data?

  - by Charles

  I'm working on a game, and I've run into a problem with motion capture data. My team is using 3DS Max 2011 and trying to put free motion capture files on our models. The problem we're having is it has become extremely hard to find motion capture data that stays in place. We've found some great motion captures of things like walking and jumping but the actors themselves move within the data, so when we attach these animations to our models and bring them into XNA, the models walk forward even when they should technically be standing still (and then there's also the problem of them resetting at the end of the animation). How can we clean up, at runtime or asset-processing time, the animation in these motion capture files?

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• Passoker Online Betting Use of Oracle NoSQL Database

  - by Charles Lamb

  Here's an Oracle NoSQL Database customer success story for Passoker, an online betting house. http://www.oracle.com/us/corporate/customers/customersearch/passoker-1-nosql-ss-1863507.html There are a lot of great points made in the Solutions section, but as a developer the one I like the most is this one: Eliminated daily maintenance related to single-node points-of-failure by moving to Oracle NoSQL Database, which is designed to be resilient and hands-off, thus minimizing IT support costs

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• What Is the Experience Revolution – and Why Does it Matter?

  - by Charles Knapp

  Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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• Two interesting big data sessions around Openworld

  - by Jean-Pierre Dijcks

  For those who want to talk (not listen) about big data, here are 2 very cool sessions: BOF9877 - A birds of a feather session around all things big data. It is on Monday, Oct 1, 6:15 PM - 7:00 PM - Marriott Marquis - Golden Gate. While all guests on the panel are special, we will have very special guest on the panel. He is a proud owner of a Big Data Appliance (see here). Then there is a Big Data SIG meeting (the invite from Gwen): I'd like to invite everyone to our OOW12 meet up. We'll meet on Tuesday, October 2nd, 8:45 to 9:45 at Moscone West Level 3, Overlook 3. We will network, socialize and discuss plans for the group. Which topics interest us for webinars? Which conferences do we want to meet in? What other activities we are interested in? We can also discuss big data topics, show off our great work, and seek advice on the challenges. Other than figuring out what we are collectively interested in, the discussion will be pretty open. Here is the official invite. See you at Openworld!!

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• Call for Paper: Oracle OpenWorld 2011

  - by jean-pierre.dijcks

  OpenWorld 2011 is now open for the public to submit session proposals. We would like to encourage our customers, and partners to participate in this ‘call for papers” (CFP) process. CFP for the general public, non-Oracle employee submitters, closes on March 27, 2011. Here are the details: Conference Location: Moscone Convention Center, San Francisco, CA. Conference Date: Sunday - Thursday, October 2 - 6, 2011 Conference Website: http://www.oracle.com/us/openworld CFP Website: https://oracleus.wingateweb.com/portal/cfp/ Paper submission key dates: Deliverables Due Dates Call for Papers Begins Wednesday, March 9 Call for Papers Ends Sunday, March 27 – 11:59 pm PDT Notifications for Accepted and Declined Submissions Sent End of May Questions regarding the Call for Papers, send an email to [email protected]

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• Lining things up while using columns

  - by Charles

  I have a request that may not be possible. I'd like to line up the elements of a form so that the inputs all start at the same place: Name: [ ] Company: [ ] Some question with a long name: [ ] But my list is (somewhat) long and I would like to show them in multiple columns on screens that are wide enough. Ideally, I'd find a POSH method (table-free is semantically appropriate, I think) that works on a reasonable number of browsers. My current page uses a table. I tried CSS with columns: auto; -moz-column-count: auto; -moz-column-width: auto; -webkit-column-count: auto; -webkit-column-width: auto; but Firefox (at least) won't break a table across columns.

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• Blueprints API for Oracle NoSQL Database

  - by Charles Lamb

  Here's an implementation of the Blueprints API for Oracle NoSQL Database. https://github.com/dwmclary/blueprints-oracle-nosqldb Blueprints is a collection of interfaces, implementations, ouplementations, and test suites for the property graph data model. Blueprints is analogous to the JDBC, but for graph databases. As such, it provides a common set of interfaces to allow developers to plug-and-play their graph database backend. Moreover, software written atop Blueprints works over all Blueprints-enabled graph databases. Within the TinkerPop software stack, Blueprints serves as the foundational technology for: Pipes: A lazy, data flow framework Gremlin: A graph traversal language Frames: An object-to-graph mapper Furnace: A graph algorithms package Rexster: A graph server

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• Globacom and mCentric Deploy BDA and NoSQL Database to analyze network traffic 40x faster

  - by Jean-Pierre Dijcks

  In a fast evolving market, speed is of the essence. mCentric and Globacom leveraged Big Data Appliance, Oracle NoSQL Database to save over 35,000 Call-Processing minutes daily and analyze network traffic 40x faster.  Here are some highlights from the profile: Why Oracle “Oracle Big Data Appliance works well for very large amounts of structured and unstructured data. It is the most agile events-storage system for our collect-it-now and analyze-it-later set of business requirements. Moreover, choosing a prebuilt solution drastically reduced implementation time. We got the big data benefits without needing to assemble and tune a custom-built system, and without the hidden costs required to maintain a large number of servers in our data center. A single support license covers both the hardware and the integrated software, and we have one central point of contact for support,” said Sanjib Roy, CTO, Globacom. Implementation Process It took only five days for Oracle partner mCentric to deploy Oracle Big Data Appliance, perform the software install and configuration, certification, and resiliency testing. The entire process—from site planning to phase-I, go-live—was executed in just over ten weeks, well ahead of the four months allocated to complete the project. Oracle partner mCentric leveraged Oracle Advanced Customer Support Services’ implementation methodology to ensure configurations are tailored for peak performance, all patches are applied, and software and communications are consistently tested using proven methodologies and best practices. Read the entire profile here.

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• Speak now! Call for Papers at Oracle Openworld is now open

  - by Jean-Pierre Dijcks

  Present Your Thoughts to Thousands of Oracle Customers, Developers, and Partners Do you have an idea that could improve best practices? A real-world experience that could shed new light on IT? The Oracle OpenWorld call for papers is now open. This is your opportunity to speak your mind to the world’s largest gathering of the most-knowledgeable IT decision-makers, leading-edge developers, and advanced technologists. So take a look at our criteria and join us at Oracle OpenWorld. We look forward to hearing from you. Register Early and Save See and learn about the newest products. Meet experts and business leaders. All for less. Register for Oracle OpenWorld before March 30, 2012, and you’ll save up to US$800 off the registration. Register now.

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• E-Book on big data (featuring Analysts, Customers and more)

  - by Jean-Pierre Dijcks

  As we are gearing up for Openworld, here is a nice E-book on big data to start paging through. It contains Gartner's take on big data, customer and partner interviews and a lot more good info. Enjoy the read so you come prepared for Openworld!! Read the E-Book here. For those coming to Oracle Openworld (or the Americas Cup races around the same time), you can find big data sessions via this URL. Enjoy!!

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• Read how a customer uses Oracle NoSQL Database

  - by Jean-Pierre Dijcks

  For those who have had the pleasure to be in SF for Oracle Openworld, you might have seen or heard about this story already. If you did not, here is a great story on how to use Oracle NoSQL Database. Apart from all the cool technology, I'm just excited that this is a company founded by a football international and dealing with sports data, games and other cool things. Like an all things cool combo in one place.

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