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• Is Live Chat a valuable feature?

  - by Jim

  Does having a live chat feature on a website increase conversions enough to cover the cost administration? Most of the data I have found comes from companies selling live chat solutions and is unreliable in my opinion. Do users find this as a valuable feature or an annoyance? Personally, I'm annoyed by sites that use live chat especially when a little box pops up without my explicit request, but if users find this valuable then I should consider implementing it. Any concrete data is appreciated.

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• Permanent redirect domain to www subdomain without web.config

  - by Lord Simpson

  I've just set up a site via 1and1 and have run into an issue, I want to accomplish the simple task of redirecting the root domain to the www sub domain however due to complications I cant seam to find a way to get it to work. I'm on a Microsoft (asp.net) package so can't use .htaccess, also the IIS server they have doesn't have the URL redirect module installed (so can't use <rewrite> in web.config). They have built in HTTP forwarding options however if I set the root domain to redirect to the www sub domain it just infinitely redirects. Hopefully there is some obvious option/method I've missed during the past two days of searching!

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• Google funds OGG Theora

  <b>Lnux Pro Magazine:</b> "Grant goes toward development of ARM-optimized video codec"

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• Global vs. Local Monthly Searches in Adwords keyword tool

  - by Gregory

  I'm trying to learn how to use a keyword tool in Adwords. Here's what I entered: Country- Russia Language-Russian Desktop and laptop devices And the keyword was ???? ? ??????? (tours to Israel in Russian Cyrillic letters) . As a broad match type... Now... the results that I got were: Global monthly: 60,500 Local monthly: 40,500 If I got it right..."Global monthly" means in this context : worldwide average monthly searches for this search term in ANY language in any Google search site (google.ru, google.com.ua, google.com, google.fr etc.). It's all nice, BUT... Then I made an query for tours to Israel in English in the US...And I got: Global monthly: 60,500 Local monthly: 27,100 That doesn't make any sense to me though! How come the total sum (the global) is actually a smaller number than a combined sum of just TWO countries??? (27,100+40,500=67,60060,500) By "any language" they mean a translation of the term into ANY possible language???Or maybe by "language" Google means the language of searchers' operating system? or their browsers' language?

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• What is the SEO impact of moving my domain to another IP address and what is the right way of doing this?

  - by ElHaix

  I am planning to move several websites to a new hosting provider - keeping the same URL but will resolve to different IP addresses. For example, some sites are Canadian content-only sites, hosted on .CA domains sitting on Canadian IP addresses. I want to move these to Amazon servers which have US IP addresses. The domain names will remain the same. (1) What is the SEO impact of this? (2) Will the site lose some ranking if the sites are moved to a new IP address (Canadian or not), and if so, what is the cleanest way of accomplishing this (some kind of 301's)?

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• URL rewrite and domain frame

  - by Dennis

  I have registered the domain www.posti.sh at nic.sh. The website is on the server www.myskoob.com/postish. Unfortunately, nic.sh does not support frames, i.e. that the domain stays posti.sh as it forwards to www.myskoob.com/postish - so I thought about a URL rewrite on the server. Unfortunately I have no idea how rewriting works - I am thankful for explanations - but I would also like to ask whether this is generally possible. What I need is: The server needs to recognize that the folder postish is accessed Depending on the file that is opened, it needs to rewrite the url to www.posti.sh/<-according filename here- Also, the server needs to understand that a link to www.posti.sh/about.php links to www.myskoob.com/postish/about.php and likewise for other files - at the moment, when I type in posti.sh/about.php it redirects to http://www.myskoob.com/postishabout.php, which does not exist All this should be possible irrespective of whether the url contains a "www" at the beginning or not A plus but not necessary would be that it does not display the .php extensions Would that generally be possible? If not, what would be the alternatives? If anyone knows how to do it, any code and/or way to do it would be much appreciated!

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• Why are the tags on my site using wordpress being indexed instead of the page?

  - by Bernard

  I can't figure out why my tags are being indexed by google and not my actual posts. So in google, my posts are showing up as mysite.com/tags/post and I of course I want it to look like mysite.com/category/actualpost. Any ideas what could be wrong? My domain is 3 years old and I just started a new focus of an existing site. I can't figure this out! There is no duplicate content, I have a sitemap submitted to webmaster tools and robots.txt...I have everything I need. This is the first time something like this has happened to me. Let me know if anyone has any ideas.

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• Different robots.txt for two different domains point to same folder

  - by Ali

  Hi, I have the following two domains: domain.com test.domain.com Both point to same folder which is "public_html". What I want is a different robots.txt file for each domain. So when someone browse domain.com/robots.txt then a different file is shown. And when someone go to test.domain.com/robots.txt then a different file is shown. How can I do this using URL rewriting in .htacces? Thanks

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• Should I rely on externally-hosted services?

  - by Mattis

  I am wondering over the dangers / difficulties in using external services like Google Chart in my production state website. With external services I mean them that you can't download and host on your own server. (-) Potentially the Google service can be down when my site is up. (+) I don't have to develop those particular systems for new browser technologies, hopefully Google will do that for me. (-) Extra latency while my site fetch the data from the google servers. What else? Is it worth spending time and money to develop my own systems to be more in control of things?

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• Root Domain Redirects Incorrectly To Https instead of to WWW

  - by Ari

  TL;DR - Why do visits to my website homepage work without "www", but not to specific pages on it? I recently moved my website (Zappable.com) to a new webhost, RedHat's OpenShift (a PAAS). It requires using Cname records to setup custom domains, something my domain name registar (1&1) does not support without a hosting plan. So instead I setup Cloudflare in-between my domain and web host, and setup a Cname record on it. I then pointed a 1&1 "www" sub-domain to CloudFlare, and then pointed my 1&1 root to "www" sub-domain. This works fine for visiting to my homepage, but for some reason it does not work when visiting a specific page without "www". Instead of adding "www", it goes to HTTPS, which is strange.

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• How do I redirect www and non but not IP

  - by Chad T Parson

  I am trying to redirect www.domain.com or domain.com to www.domain.com/temp.html I am using the following code: RewriteCond %{HTTP_HOST} ^.*$ RewriteRule ^/?$ "http\:\/\/www\.domain\.com\/temp\.html" [R=301,L] That works however I do not want to redirect IP. So if someone types in the static IP of the domain then I do not want them to be redirected to www.domain.com/temp.html Anyone have the code to take care of this?

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• Domain masking (and simple page links)

  - by Halik

  How do you set up the domain (Im using godaddy) to mask the server url but to append the sub-page link. Im thinking something like the wikipedia en.wikipedia.org/wiki/something (or, if it would require httpd.conf access, setting it to append the default subpage link eg. '?page_id=2') Currently I can set up the domain to either be masked completely without showing any sub-page links or to simply redirect my domain to my web server.

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• Google Webmaster tools and geotargeting at TLD and Folder levels

  - by user3390918

  Hoping you can help us with this question: We are one Canada’s leading websites with a PR8. For privacy's sake, let's call our main URL www.OurMainWebsite.com As we are expanding globally, we are planning to build a web site to service the US market but want to keep the domain above as is from branding perspective. Questions: Can we keep: www.OurMainWebsite.com as the main Canada site and create a www.OurMainWebsite.com/US as the US site? Can those 2 URL's be geotargetted as per above, and wouldn't the fact that US is a subfolder of the main TLD through things off? can I target a TLD to one country and a subfolder under the TLD to abother? Thanks in advance for your help.

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• In SEO & SEM terms, use of a international domain vs a local domain

  - by Paddy

  In terms of SEO & SEM if I have a .com and a .co.uk. Would it be better to use the .com and park the .co.uk, If I am selling the product locally (in the uk) and later moving out into the international market? Will I struggle more to compete locally with regards to local searches and Google Adwords, if I make the .com as the primary domain? Does the parking of the .co.uk or the .com effect the relevance of a web domains search locally and internationally?

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• Serve most of a domain with Apache, but use mod_proxy to serve some URLs from Lighttpd

  - by Alex Pineda

  So we wish to host some pages on a new server with apache2, and embed some of our old content & functionality from another server with lighttpd in an iframe. I'm looking at this configuration from the apache docs (http://httpd.apache.org/docs/2.2/vhosts/examples.html#page-header) under "Using Virtual_host and mod_proxy" together. <VirtualHost *:*> ProxyPreserveHost On ProxyPass / http://192.168.111.2/ ProxyPassReverse / http://192.168.111.2/ ServerName hostname.example.com </VirtualHost> The only issue is that I want to proxy only on a subdomain, or even better, if I can keep the top domain and proxy only if the url contains a particular path ie. "/myprocess.php". So in essence the DNS will point to the apache2 as the "master router".

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• google custom search gives different result number for same query

  - by santiagozky

  We are using google custom search and we have found that often the totalResults iterates between two values, even for the same query. The different values can be slightly different or more than double. The parameters I am using look like this: https://www.googleapis.com/customsearch/v1? q=something cx=XXXXXXXXXX lr=lang_en siteSearch=www.mydomain.com start=1 fields=context%2Citems%28fileFormat%2CformattedUrl%2Clink%2Cpagemap%2Csnippet%2Ctitle%29%2Cqueries%2CsearchInformation%28searchTime%2CtotalResults%29%2Cspelling%2FcorrectedQuery key=YYYYYYYYYYYYYYY filter=0 This is problem because of calculating the number of result pages. How can I get the same results for the same query?

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• My site works with www.example.com but not example.com

  - by toocool

  this is the site that I am going to develop: http://www.juve-news.com/ it works like this but it doesnt when I try to open it without the www prefix. it give me 400 bad request! I have used other web host before now I am trying a new one and I have to add some dns entries like in the picture here: http://cloudcontrol.com/developers/documentation/add-ons/aliases/ I dont know what I have done wrong. If anyone knows what could be the problem then please give me a tip.

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• iOS Touch Icon through XLSX file?

  - by Joe Turner

  I'm setting up some iPads, and pointing Safari to www.mywebsite.com/spreadsheet.xlsx and it's displaying the document fine. That part is OK. I'm just wondering if there is a way to add a iOS Icon to the document so I can save it to the springboard of the iPad? Maybe embedding the document in HTML? PHP could also possibly be used but I'm really not sure how I would go about doing this, has anyone managed anything like this before?

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• Weird referral traffic [closed]

  - by Noam

  Possible Duplicate: Strange incoming links appearing on site statistics I'm getting weird traffic from Japan, from a site called ime.nu Why weird? because I'm not able to identify the link and also when going to their homepage link it just shows an Apache Test Page, while I'm seeing it is a pretty big site in analysis sites (Alexa Ranked 121 in JP) Can someone help me understand the mystery?

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• Google Webmaster Tools Data Highlighter says "Failed to load data, please try again later"

  - by George Garside

  I seem to be unable to access the data highlighter in Google Webmaster Tools since I attempted to start a new highlight on a page. Clicking the red Start Highlighting button to open the tagger did nothing, so I refreshed. Now, the page loads without the middle content section, then a few seconds later shows the following error: Failed to load data, please try again later. I can't get any of the middle section to load, even the list of current pages/page sets that have been highlighted—this error shows. I thought it may be a Google service outage, but other sites' data highlighters work fine. It also seems coincidental that it stopped working after I attempted to start highlighting—I was able to list the existing pages and page sets fine before that, and still am able to access the service on other sites. I've tried clearing browser data and have tried Google Chrome as well—same problem. What's happened?

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• What is the best way to construct a "remove multiple items" area (ASP.NET VB) [on hold]

  - by Darkcat Studios

  Lets say for example I have a (variable length) 2 dimensional array of product names and their unique product codes. I can display this list in a datagrid, table etc. (Imagine this as a standard shopping basket type scenario) What I need to do is be able to tick multiple items (?) , then on clicking a submit button, fire an action. The bit im struggling with is how do i: A: programatically display asp:checkboxes for each item (and give them a unique ID) B: know which are ticked on firing the final action (not sure if this question is best suited to the main stack but theres so much activity on there that questions just get lost now!)

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• Unindexing my tumblr blogs content and moving it to another tumblr blog

  - by sam

  ive been writing a tumblr blog for the past yr or so, ive writen about 300 articles, but now i need to move the blog to another site. (before it was running under blog.mysite.com and i now want it to run under blog.my*new*site.com) I want to keep the archived articles and have them on the new site, so what i was hoping to do was export the blog from tumblr, go into webmaster tools remove all the blogs indexed urls from google webmaster, then make a new tumblr blog and import the posts. Would google see this as new content as ive deleted their indexed copy ? Could i just move the mapping of the tumblr blog to the new subdomain, but in doing this i would lose all the pr and it would still look like duplicate content whats the best way to approach this ?

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• Recovery from URL structure change?

  - by Dejan Pelzel

  in July this year, we have changed the URL structure of the website from: Post: domain.com/blog/post/986/dance/heart-beats-dance-video-by-chinatsu/ Category: domain.com/blog/index/cosplay/ to Post: domain.com/dance/heart-beats-dance-video-by-chinatsu-986/ Category: domain.com/cosplay/ Everything was (supposedly) properly redirected with 301 redirects and it first seemed that the traffic returned after a couple of days, but it has now been close to 2 months and things keep going worse although Google is slowly indexing the changes. What is worrying me even more is that the Pages crawled per day from Webmaster Tools started drastically dropping a few days ago and has just reached a new low in months (from over 2000 to 700). Should I be worried or will things sort out eventually?

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• What liability concerns do advertising vendors raise, and how can I address them?

  - by Beofett

  One of the websites I administer wants to provide free advertising in the form of direct links to vendors at an event they are running. Up until now, there has been no advertising whatsoever on the site (or any of our other sites). The site is for a for-profit business. The idea of implicit endorsement of any vendors we advertise has been raised, which brought up the question of what we need to do, if anything, to protect ourselves from any potential problems such endorsement might create. I know that many sites have clauses in their Terms of Service that state that (in a nutshell) they are not responsible for any problems or grievances between the visitors to the site and any vendor advertised or linked. Are there other steps that a website typically takes when considering advertising, such as getting the advertiser to provide some sort of certification that their ad will not violate any trademarks or copyrighted material?

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• Narrowing down my large keyword list for new PPC campaign

  - by gijoemike

  If I have a list of 100 keywords that are candidates for a PPC campaign (my list is actually 1000+). What is the best approach to narrowing this down to the top 5-10 keywords I should start with? I'm also wondering if my top chosen keywords for PPC campaign should be my main keywords for SEO site optimization for organic traffic. I also have another question on this site asking: How does one estimate where a competitor is getting most of their traffic from? Thanks. The website isn't created yet, but will be up in January.

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