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  • It is CX a new concept?

    - by Isabel F. Peñuelas
    The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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  • Making dummy applications while not involved in LIVE work [closed]

    - by Ratan Sharma
    I know this is subjective but I am looking for some real time helpful points/advice here, which will be helpful for some to get motivated. In our company so many people are on bench(not assigned with real time work) and they do not want to experiment things by their own. What would be a good motivation for them to keep their learning spirit? I personally feel that one can learn and give more effort in live client work than regular practicing things and making dummies. Am I right here or it is just my thinking only?

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  • Relicense BSD 2/3-clause code to GPL

    - by Brecht Machiels
    Suppose I release some source code under the new BSD license. Is it allowed for someone else to take this code, make modifications to it and distribute it under the terms of the GPL? From Wikipedia: Many of the most common free software licenses, such as the original MIT/X license, BSD licenses (in the current 2-clause form), and the LGPL, are "GPL-compatible". That is, their code can be combined with a program under the GPL without conflict (the new combination would have the GPL applied to the whole). However, some free/open source software licenses are not GPL-compatible. I'm assuming this implies that one can relicense new-BSD licensed code to GPL?

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  • New Features In Photoshop CS4

    Adobe Photoshop is the most popular image editing software in the world. It';s used by a number of professionals in the photo, magazine, and film industries, among others. When a new update comes, man... [Author: Mandi Pralle - Computers and Internet - March 29, 2010]

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  • New free DotNetNuke 7.0 Skin

    - by Chris Hammond
    With the pending release of DotNetNuke 7, scheduled for this week, I updated my free DotNetNuke (DNN) skin , MultiFunction v1.3 . This latest release requires DotNetNuke 7, it shouldn’t install on an earlier version of DNN. This release updates a number of the CSS classes for DNN 7 specific styles and objects. Overall the design of the skin doesn’t really change much, just cleans up CSS mainly for this release. I also updated to the 3.0 version of the Orangebox jQuery plugin, you can find the code...(read more)

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  • Text limit on analytics event code

    - by Theo G
    I am just about to add the event code a button that downloads the pdf. Event code fields: _trackEvent(category, action, opt_label, opt_value, opt_noninteraction) Example of event code: onClick="_gaq.push(['_trackEvent', 'Videos', 'Play', 'Baby\'s First Birthday']);" I was just wondering if anyone knows if there is a text limit on the opt_value? Do you think the following would be too long 'Elmhurst School says IPC has made all the difference'?

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  • Getting Started with the New Column Store Index of SQL Server 2012

    Column Store Index, a new feature in SQL Server 2012, improves performance of data warehouse queries several folds. Arshad Ali shows you how to create column store index, and how to use index query hint to include or exclude a column store index. Schedule Azure backupsRed Gate’s Cloud Services makes it simple to create and schedule backups of your SQL Azure databases to Azure blob storage or Amazon S3. Try it for free today.

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  • New and Improved Functionality in SSIS 2008

    While it does not bring revolutionary changes, the release of SQL Server 2008 delivers functionality, scalability, and performance improvements to SQL Server Integration Services (SSIS). Here is a comprehensive listing of new and enhanced features of SSIS with a short description of each.

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  • Reporting on common code smells : A POC

    - by Dave Ballantyne
    Over the past few blog entries, I’ve been looking at parsing TSQL scripts in a variety of ways for a variety of tasks.  In my last entry ‘How to prevent ‘Select *’ : The elegant way’, I looked at parsing SQL to report upon uses of SELECT *.  The obvious question leading on from this is, “Great, what about other code smells ?”  Well, using the language service parser to do that was turning out to be a bit of a hard job,  sure I was getting tokens but no real context.  I wasn't even being told when an end of statement had been reached. One of the other parsing options available from Microsoft is exposed in the assembly ‘Microsoft.SqlServer.TransactSql.ScriptDom’,  this is ,I believe, installed with the client development tools with SQLServer.  It is much more feature rich than the original parser I had used and breaks a TSQL script into intuitive classes for analysis. So, what sort of smells can I now find using it ?  Well, for an opening gambit quite a nice little list. Use of NOLOCK Set of READ UNCOMMITTED Use of SELECT * Insert without column references Explicit datatype conversion on Sargs Cross server selects Non use of two-part naming convention Table and Query hint usage Changes in set options Use of single line comments Use of ordinal column positions in ORDER BY clause Now, lets not argue the point that “It depends” as smells on some of these, but as an academic exercise it is quite interesting.  The code is available from this link :https://www.dropbox.com/s/rfk32sou4fzl2cw/TSQLDomTest.zip  All the usual disclaimers apply to this code, I cannot be held responsible for anything ranging from mild annoyance through to universe destruction due to the use of this code or examples. The zip file contains a powershell script and my test cases.  The assembly used requires .Net 4 to run, which means that you will need powershell 3 ( though im running through PowerGUI and all works ok ) .  The code searches for all .sql files in the folder hierarchy for the workingpath,  you can override this if you want by simply changing the $Folder variable, and processes each in turn for the smells.  Feedback is not great at the moment, all it does is output to an xml file (Smells.xml) the offset position and a description of the smell found. Right now, I am interested in your feedback.  What do you think ?  Is this (or should it be) more than an academic exercise ?  Can tooling such as this be used as some form of code quality measure ?  Does it Work ? Do you have a case listed above which is not being reported ? Do you have a case that you would love to be reported ? Let me know , please mailto: [email protected]. Thanks

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  • State Design Pattern .NET Code Sample

    using System;using System.Collections.Generic;using System.Linq;using System.Text;class Program{ static void Main(string[] args) { Person p1 = new Person("P1"); Person p2 = new Person("P2"); p1.EatFood(); p2.EatFood(); p1.Vomit(); p2.Vomit(); }}interface StomachState{ void Eat(Person p); void Vomit(Person p);}class StomachFull : StomachState{ public void Eat(Person p) { Console.WriteLine("Can't eat more."); } public void Vomit(Person p) { Console.WriteLine("I've just Vomited."); p.StomachState = new StomachEmpty(); }}class StomachEmpty : StomachState{ public void Eat(Person p) { Console.WriteLine("I've just had food."); p.StomachState = new StomachFull(); } public void Vomit(Person p) { Console.WriteLine("Nothing to Vomit."); }}class Person{ private StomachState stomachState; private String personName; public Person(String personName) { this.personName = personName; StomachState = new StomachEmpty(); } public StomachState StomachState { get { return stomachState; } set { stomachState = value; Console.WriteLine(personName + " Stomach State Changed to " + StomachState.GetType().Name); Console.WriteLine("***********************************************\n"); } } public Person(StomachState StomachState) { this.StomachState = StomachState; } public void EatFood() { StomachState.Eat(this); } public void Vomit() { StomachState.Vomit(this); }} span.fullpost {display:none;}

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  • Variables in static library are never initialized. Why?

    - by Coyote
    I have a bunch of variables that should be initialized then my game launches, but must of them are never initialized. Here is an example of the code: MyClass.h class MyClass : public BaseObject { DECLARE_CLASS_RTTI(MyClass, BaseObject); ... }; MyClass.cpp REGISTER_CLASS(MyClass) Where REGISTER_CLASS is a macro defined as follow #define REGISTER_CLASS(className)\ class __registryItem##className : public __registryItemBase {\ virtual className* Alloc(){ return NEW className(); }\ virtual BaseObject::RTTI& GetRTTI(){ return className::RTTI; }\ }\ \ const __registryItem##className __registeredItem##className(#className); and __registryItemBase looks like this: class __registryItemBase { __registryItemBase(const _string name):mName(name){ ClassRegistry::Register(this); } const _string mName; virtual BaseObject* Alloc() = 0; virtual BaseObject::RTTI& GetRTTI() = 0; } Now the code is similar to what I currently have and what I have works flawlessly, all the registered classes are registered to a ClassManager before main(...) is called. I'm able to instantiate and configure components from scripts and auto-register them to the right system etc... The problem arrises when I create a static library (currently for the iPhone, but I fear it will happen with android as well). In that case the code in the .cpp files is never registered. Why is the resulting code not executed when it is in the library while the same code in the program's binary is always executed? Bonus questions: For this to work in the static library, what should I do? Is there something I am missing? Do I need to pass a flag when building the lib? Should I create another structure and init all the __registeredItem##className using that structure?

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  • Who does code coverage testing?

    - by Athiruban
    Recently, I was given an opportunity to increase the code coverage in a project based on Java Swing, MySQL and other technologies. They told me to bring the code coverage to 100%, while it was only 45% at the time I joined. I am just starting, not a professional developer, right from the beginning I felt bad even though I write and understand computer programs well. (The developed code contains a lot of technical stuff like Generics and no documentation about the code is available.) Has anyone experienced the same situation before? Please tell who is the right person to do the job.

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  • Oracle University New Courses (Week 14)

    - by swalker
    Oracle University released the following new (versions of) courses recently: Database Oracle Data Modeling and Relational Database Design (4 days) Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle Unified Directory 11g: Services Deployment Essentials (2 days) Oracle GoldenGate 11g Management Pack: Overview (1 day) Business Intelligence & Datawarehousing Oracle Database 11g: Data Mining Techniques (2 days) Oracle Solaris Oracle Solaris 10 System Administration for HP-UX Administrators (5 days) E-Business Suite R12.x Oracle Time and Labor Fundamentals Get in contact with your local Oracle University team for more details and course dates. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • how this code works and how to modify this code to get my desrire work? [closed]

    - by imon_bayazid
    I dont understand how these code works here : m_MouseHookManager.MouseDoubleClick+=HookManager_MouseDoubleClick; m_MouseHookManager.MouseDoubleClick -= HookManager_MouseDoubleClick; m_KeyboardHookManager.KeyPress +=HookManager_KeyPress; m_KeyboardHookManager.KeyPress -=HookManager_KeyPress; My full Code is here : using System; using System.Windows.Forms; using MouseKeyboardActivityMonitor.WinApi; namespace MouseKeyboardActivityMonitor.Demo { public partial class TestFormHookListeners : Form { private readonly KeyboardHookListener m_KeyboardHookManager; private readonly MouseHookListener m_MouseHookManager; public TestFormHookListeners() { InitializeComponent(); m_KeyboardHookManager = new KeyboardHookListener(new GlobalHooker()); // Hooks are not active after instantiation. You need to use either Enabled property or call Start()()()() method m_KeyboardHookManager.Enabled = true;//True - The Hook is presently installed, activated, and will fire events. m_MouseHookManager = new MouseHookListener(new GlobalHooker()); m_MouseHookManager.Enabled = true; } #region Check boxes to set or remove particular event handlers. private void checkBoxMouseDoubleClick_CheckedChanged(object sender, EventArgs e) { if (checkBoxMouseDoubleClick.Checked) { m_MouseHookManager.MouseDoubleClick += HookManager_MouseDoubleClick; } else { m_MouseHookManager.MouseDoubleClick -= HookManager_MouseDoubleClick; } } private void checkBoxKeyPress_CheckedChanged(object sender, EventArgs e) { if (checkBoxKeyPress.Checked) { m_KeyboardHookManager.KeyPress +=HookManager_KeyPress; } else { m_KeyboardHookManager.KeyPress -=HookManager_KeyPress; } } #endregion #region Event handlers of particular events. They will be activated when an appropriate checkbox is checked. private void HookManager_KeyPress(object sender, KeyPressEventArgs e) { Log(string.Format("KeyPress \t\t {0}\n", e.KeyChar)); } private void HookManager_MouseDoubleClick(object sender, MouseEventArgs e) { Log(string.Format("MouseDoubleClick \t\t {0}\n", e.Button)); } private void Log(string text) { textBoxLog.AppendText(text); textBoxLog.ScrollToCaret(); } #endregion private void checkBoxEnabled_CheckedChanged(object sender, EventArgs e) { m_MouseHookManager.Enabled = checkBoxEnabled.Checked; m_KeyboardHookManager.Enabled = checkBoxEnabled.Checked; } private void radioHooksType_CheckedChanged(object sender, EventArgs e) { Hooker hook; if (radioApplication.Checked) { hook = new AppHooker();//Provides methods for subscription and unsubscription to application mouse and keyboard hooks. } else { hook = new GlobalHooker();//Provides methods for subscription and unsubscription to global mouse and keyboard hooks. } m_KeyboardHookManager.Replace(hook); m_MouseHookManager.Replace(hook);//hook->An AppHooker or GlobalHooker object. //Enables you to switch from application hooks to global hooks //and vice versa on the fly without unsubscribing from events. //Component remains enabled or disabled state after this call as it was before. //Declaration Syntax } private void HookManager_Supress(object sender, MouseEventExtArgs e) { if (e.Button != MouseButtons.Right) { return; } Log("Suppressed.\n"); e.Handled = true; } } } Can anybody help to understand that??? I want by this that whenever a F5 key-pressed my application will be active and then it checks if double-click happen it gives a message .... **How can i modify that.....??????**

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  • W3C Has a New XML Standard: XProc

    XProc standard bringing new XML pipeline capabilities enabling developers to automate and share workflows....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Implicit and Explicit implementations for Multiple Interface inheritance

    Following C#.NET demo explains you all the scenarios for implementation of Interface methods to classes. There are two ways you can implement a interface method to a class. 1. Implicit Implementation 2. Explicit Implementation. Please go though the sample. using System; namespace ImpExpTest {     class Program     {         static void Main(string[] args)         {             C o3 = new C();             Console.WriteLine(o3.fu());             I1 o1 = new C();             Console.WriteLine(o1.fu());             I2 o2 = new C();             Console.WriteLine(o2.fu());             var o4 = new C();       //var is considered as C             Console.WriteLine(o4.fu());             var o5 = (I1)new C();   //var is considered as I1             Console.WriteLine(o5.fu());             var o6 = (I2)new C();   //var is considered as I2             Console.WriteLine(o6.fu());             D o7 = new D();             Console.WriteLine(o7.fu());             I1 o8 = new D();             Console.WriteLine(o8.fu());             I2 o9 = new D();             Console.WriteLine(o9.fu());         }     }     interface I1     {         string fu();     }     interface I2     {         string fu();     }     class C : I1, I2     {         #region Imicitly Defined I1 Members         public string fu()         {             return "Hello C"         }         #endregion Imicitly Defined I1 Members         #region Explicitly Defined I1 Members         string I1.fu()         {             return "Hello from I1";         }         #endregion Explicitly Defined I1 Members         #region Explicitly Defined I2 Members         string I2.fu()         {             return "Hello from I2";         }         #endregion Explicitly Defined I2 Members     }     class D : C     {         #region Imicitly Defined I1 Members         public string fu()         {             return "Hello from D";         }         #endregion Imicitly Defined I1 Members     } } Output:- Hello C Hello from I1 Hello from I2 Hello C Hello from I1 Hello from I2 Hello from D Hello from I1 Hello from I2 span.fullpost {display:none;}

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  • Error while removing the new kernel 2.6.37

    - by Tarek
    Hi! I tried to install the new kernel but something went wrong and I'm trying to remove it now. The error massege is: mhd@Tarek-Laptop:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED: linux-image-2.6.37-020637-generic 0 upgraded, 0 newly installed, 1 to remove and 9 not upgraded. 1 not fully installed or removed. After this operation, 111MB disk space will be freed. Do you want to continue [Y/n]? y (Reading database ... 188780 files and directories currently installed.) Removing linux-image-2.6.37-020637-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 2.6.37-020637-generic /boot/vmlinuz-2.6.37-020637-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 2.6.37-020637-generic /boot/vmlinuz-2.6.37-020637-generic /etc/default/grub: 33: Syntax error: EOF in backquote substitution run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 2 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-2.6.37-020637-generic.postrm line 328. dpkg: error processing linux-image-2.6.37-020637-generic (--remove): subprocess installed post-removal script returned error exit status 1 Errors were encountered while processing: linux-image-2.6.37-020637-generic E: Sub-process /usr/bin/dpkg returned an error code (1) The previous unsloved error is on this bug. This is my grub configuration file: # If you change this file, run 'update-grub' afterwards to update # /boot/grub/grub.cfg. GRUB_DEFAULT=0 #GRUB_HIDDEN_TIMEOUT=0 GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT=10 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` RUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset video=uvesafb:mode_option=1024x768-24,mtrr=3,scroll=ywrap" video=uvesafb:mode_option=>>1024x768-24<<,mtrr=3,scroll=ywrap" GRUB_CMDLINE_LINUX=" vga=792 splash" # Uncomment to enable BadRAM filtering, modify to suit your needs # This works with Linux (no patch required) and with any kernel that obtains # the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...) #GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef" # Uncomment to disable graphical terminal (grub-pc only) #GRUB_TERMINAL=console # The resolution used on graphical terminal # note that you can use only modes which your graphic card supports via VBE # you can see them in real GRUB with the command `vbeinfo' GRUB_GFXMODE=1024x768-24 # Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux #GRUB_DISABLE_LINUX_UUID=true # Uncomment to disable generation of recovery mode menu entries #GRUB_DISABLE_LINUX_RECOVERY="true" # Uncomment to get a beep at grub start #GRUB_INIT_TUNE="480 440 1" thank you for answering.

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  • Oracle Enterprise Manager 11g Launch at 1pm in New York

    - by john.brust
    If you're not in New York for the launch of Oracle Enterprise Manager 11g, you're still invited to join us for our live launch webcast starting shortly. Register now! Speakers include: Charles Phillips | President, Oracle Richard Sarwal | Senior Vice President, Product Development Perry M. Cozzone | Vice President and CIO, Colorcon, Inc J.P. Garbani | Vice President, Forrester Research Photo courtesy of our Oracle Database Insider team member: Jeff Erickson

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  • Ubuntu not mounting brand-new external drive

    - by user245115
    I bought a brand new 3TB external drive for my birthday coming up, It's a WD My Book, it came as NTFS, and I'm trying to make it mount using a simple script on boot. (Not /etc/fstab, I ruined my comp. using that by accident and had to re-install, I'm instead having a script run in /etc/init.d) The thing is, it's under /dev/sdf and I want it to mount in /exhd, the script seems to run but it doesn't mount it, any help here?

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  • New Book: "Systems Performance: Enterprise and the Cloud"

    - by uwes
    Brendan Gregg, former Solaris kernel engineer at Sun published his new book "Systems Performance: Enterprise and the Cloud" in October. The book is a modern, very comprehensive guide to general system performance principles and practices, as well as a highly detailed reference for specific UNIX and Linux observability tools used to examine and diagnose operating system behaviour. Read a more detailed abstract and review on Harry J Foxwell's Blog entry "Brendan Gregg's "Systems Performance: Enterprise and the Cloud"

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