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  • Gail Shaw's SQL Server Howlers

    For the latest in our series of SQL Server Howlers, we asked Gail Shaw which common SQL Server mistakes and misunderstandings lead to tearful DBAs and plaintive cries for help on the forums. Keep your database and application development in syncSQL Connect is a Visual Studio add-in that brings your databases into your solution. It then makes it easy to keep your database in sync, and commit to your existing source control system. Find out more.

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  • Tulsa SharePoint Interest Group – SharePoint 2010 Mini-Launch Event - Review

    - by dmccollough
    The Tulsa SharePoint Interest Group set a record for attendance last night at our SharePoint 2010 Mini-Launch Event. Approximately 40+ people showed up to listen to SharePoint MVP Eric Shupps, The SharePoint Cowboy to discuss all of the new features for both administrators and developers. All of the Tulsa SharePoint Interest Group Officers worked very hard to ensure that this event happened. We hosted our event at our local Dave & Busters and it was a great location with good food and great service. All of the officers of the Tulsa SharePoint Interest Group would like to extend a big Thank You to all of our sponsor that helped us in making our SharePoint 2010 Mini-Launch Event a reality.

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  • The Top 5 Business Challenges in Financial Services. Oracle Process Accelerators as a Solution By Lance Shaw

    - by JuergenKress
    Here at Oracle, we continue to release Process Accelerators for additional solutions.  These Accelerators help achieve process excellence faster with end-to-end implementations of common business processes.  They are Ready-to-use and extensible, and include industry specific best practices. One common industry where Process Accelerators are used to speed the delivery of business process management solutions is Financial Services.  We've recently produced a whitepaper that identifies the top five business challenges in the financial services industry and outlines how adopting Oracle Process Accelerators can give a competitive edge. To get the whitepaper please visit our website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: financial services,process accelerators,Lance Shaw,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • How can I generate the Rowland prime sequence idiomatically in J?

    - by Gregory Higley
    If you're not familiar with the Rowland prime sequence, you can find out about it here. I've created an ugly, procedural monadic verb in J to generate the first n terms in this sequence, as follows: rowland =: monad define result =. 0 $ 0 t =. 1 $ 7 while. (# result) < y do. a =. {: t n =. 1 + # t t =. t , a + n +. a d =. | -/ _2 {. t if. d > 1 do. result =. ~. result , d end. end. result ) This works perfectly, and it indeed generates the first n terms in the sequence. (By n terms, I mean the first n distinct primes.) Here is the output of rowland 20: 5 3 11 23 47 101 7 13 233 467 941 1889 3779 7559 15131 53 30323 60647 121403 242807 My question is, how can I write this in more idiomatic J? I don't have a clue, although I did write the following function to find the differences between each successive number in a list of numbers, which is one of the required steps. Here it is, although it too could probably be refactored by a more experienced J programmer than I: diffs =: monad : '}: (|@({.-2&{.) , $:@}.) ^: (1 < #) y'

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  • Postfix on Snow Leopard unable to send MIME emails, including header contents in message body

    - by devvy
    I configured postfix on snow leopard by adding the following line to /etc/hostconfig: MAILSERVER=-YES- I then configured postfix to relay through my ISP's SMTP server. I added the following two lines in their respective places within /etc/postfix/main.cf: myhostname = 1and1.com relayhost = shawmail.vc.shawcable.net I then have a simple PHP mail function wrapper as follows: send_email("[email protected]", "[email protected]", "Test Email", "<p>This is a simple HTML email</p>"); echo "Done"; function send_email($from,$to,$subject,$message){ $header="From: <".$from."> "; $header.= 'MIME-Version: 1.0' . " "; $header.= 'Content-type: text/html; charset=iso-8859-1' . " "; $send_mail=mail($to,$subject,$message,$header); if(!$send_mail){ echo "ERROR"; } } With this, I am receiving an e-mail that appears to be improperly formatted. The message header is showing up in the body of the e-mail. The raw message content is as follows: Return-Path: <[email protected]> Delivery-Date: Tue, 27 Apr 2010 18:12:48 -0400 Received: from idcmail-mo2no.shaw.ca (idcmail-mo2no.shaw.ca [64.59.134.9]) by mx.perfora.net (node=mxus2) with ESMTP (Nemesis) id 0M4XlU-1NCtC81GVY-00z5UN for [email protected]; Tue, 27 Apr 2010 18:12:48 -0400 Message-Id: <[email protected]shaw.ca> Received: from pd6ml3no-ssvc.prod.shaw.ca ([10.0.153.149]) by pd6mo1no-svcs.prod.shaw.ca with ESMTP; 27 Apr 2010 16:12:47 -0600 X-Cloudmark-SP-Filtered: true X-Cloudmark-SP-Result: v=1.0 c=1 a=VphdPIyG4kEA:10 a=hATtCjKilyj9ZF5m5A62ag==:17 a=mC_jT1gcAAAA:8 a=QLyc3QejAAAA:8 a=DGW4GvdtALggLTu6w9AA:9 a=KbDtEDGyCi7QHcNhDYYwsF92SU8A:4 a=uch7kV7NfGgA:10 a=5ZEL1eDBWGAA:10 Received: from unknown (HELO 1and1.com) ([24.84.196.104]) by pd6ml3no-dmz.prod.shaw.ca with ESMTP; 27 Apr 2010 16:12:48 -0600 Received: by 1and1.com (Postfix, from userid 70) id BB08D14ECFC; Tue, 27 Apr 2010 15:12:47 -0700 (PDT) To: [email protected] Subject: Test Email X-PHP-Originating-Script: 501:test.php Date: Tue, 27 Apr 2010 18:12:48 -0400 X-UI-Junk: AutoMaybeJunk +30 (SPA); V01:LYI2BGRt:7TwGx5jxe8cylj5nOTae9JQXYqoWvG2w4ZSfwYCXmHCH/5vVNCE fRD7wNNM86txwLDTO522ZNxyNHhvJUK9d2buMQuAUCMoea2jJHaDdtRgkGxNSkO2 v6svm0LsZikLMqRErHtBCYEWIgxp2bl0W3oA3nIbtfp3li0kta27g/ZjoXcgz5Sw B8lEqWBqKWMSta1mCM+XD/RbWVsjr+LqTKg== Envelope-To: [email protected] From: <[email protected]> MIME-Version: 1.0 Content-type: text/html; charset=iso-8859-1 Message-Id: <[email protected]> Date: Tue, 27 Apr 2010 15:12:47 -0700 (PDT) <p>This is a simple HTML email</p> And here are the contents of my /var/log/mail.log file after sending the email: Apr 27 15:29:01 User-iMac postfix/qmgr[705]: 74B1514EDDF: removed Apr 27 15:29:30 User-iMac postfix/pickup[704]: 25FBC14EDF0: uid=70 from=<_www> Apr 27 15:29:30 User-iMac postfix/master[758]: fatal: open lock file pid/master.pid: unable to set exclusive lock: Resource temporarily unavailable Apr 27 15:29:30 User-iMac postfix/cleanup[745]: 25FBC14EDF0: message-id=<[email protected]> Apr 27 15:29:30 User-iMac postfix/qmgr[705]: 25FBC14EDF0: from=<[email protected]>, size=423, nrcpt=1 (queue active) Apr 27 15:29:30 User-iMac postfix/smtp[747]: 25FBC14EDF0: to=<[email protected]>, relay=shawmail.vc.shawcable.net[64.59.128.135]:25, delay=0.21, delays=0.01/0/0.1/0.1, dsn=2.0.0, status=sent (250 ok: Message 25784419 accepted) Apr 27 15:29:30 User-iMac postfix/qmgr[705]: 25FBC14EDF0: removed Two other people in the office have followed the exact same process and are running the exact same script, version of snow leopard, php, etc. and everything is working fine for them. I've even copied their config files to my machine, restarted postfix, restarted apache, all to no avail. Does anyone know what steps I could take to resolve the issue? This is boggling my mind... Thanks

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  • dual-boot windows7+8

    - by ron shaw
    i partitioned my 500gb hdd into 2partitions named the 2nd partition windows8 and tried to enter my windows8 OS on my laptop on the 2nd partition (200gb)size but the OS didnt give me the option to which partition to load it on. so i cancelled the loading and tried again but the same result. what can i do to resolve this situation thanks if you can help RON SHAW

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  • Why is my wireless significantly slower on Ubuntu 12.04, as compared to windows 7?

    - by user89266
    I'm dual booting 12.04, and Win7. Just a tiny bit of background, I'm starting to get more and more interested in programming and 3d modelling, so I'd like to learn more about ubuntu as a result of those interests. Still a complete newb though! Anyway, When downloading on windows, I get 1.5mb/s easy. Now I swap over to Ubuntu, and it hasn't topped 150 kb/s since I installed it some 6 months ago. I'd downloaded most of my programs on windows, so I never really noticed it, but as I'm committing to ubuntu more, it's starting to hinder me. I'm with Shaw, on their Highspeed 20, which gives me 20 mbps down, and 6mbps up. Speedtest.com shows me varying figures somewhat close to what shaw says they give on both windows and ubuntu, which is to be expected, given that it is shaw afterall... So, I don't know what you guys need to know, and I know even less about how to get it to you. Whatever information you guys need, tell me how to get it, how to get it up here, and i'll get it on here! I thought it might be that I'm using a proprietary driver, when an open sourced one would work better? But I really have no clue. Any help would be very much appreciated. Thanks guys!

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  • xmlns="> was not expected

    - by Anthony Shaw
    OK. I'm trying to work on communicating with the Pivotal Tracker API, which only returns data in an XML format. I have the following XML that I'm trying to deserialize into my domain model. <?xml version="1.0" encoding="UTF-8"? <stories type="array" count="2" total="2" <story <id type="integer"2909137</id <project_id type="integer"68153</project_id <story_typebug</story_type <urlhttp://www.pivotaltracker.com/story/show/2909137</url <current_stateunscheduled</current_state <description</description <nameTest #2</name <requested_byAnthony Shaw</requested_by <created_at type="datetime"2010/03/23 20:05:58 EDT</created_at <updated_at type="datetime"2010/03/23 20:05:58 EDT</updated_at </story <story <id type="integer"2909135</id <project_id type="integer"68153</project_id <story_typefeature</story_type <urlhttp://www.pivotaltracker.com/story/show/2909135</url <estimate type="integer"-1</estimate <current_stateunscheduled</current_state <description</description <nameTest #1</name <requested_byAnthony Shaw</requested_by <created_at type="datetime"2010/03/23 20:05:53 EDT</created_at <updated_at type="datetime"2010/03/23 20:05:53 EDT</updated_at </story </stories My 'story' object is created as follows: public class story { public int id { get; set; } public int estimate { get; set; } public int project_id { get; set; } public string story_type { get; set; } public string url { get; set; } public string current_state { get; set; } public string description { get; set; } public string name { get; set; } public string requested_by { get; set; } public string labels { get; set; } public string lighthouse_id { get; set; } public string lighthouse_url { get; set; } public string owned_by { get; set; } public string accepted_at { get; set; } public string created_at { get; set; } public attachment[] attachments { get; set; } public note[] notes { get; set; } } When I execute my deserialization code, I receive the following exception: Exception: There is an error in XML document (2, 2). Inner Exception: <stories xmlns='' was not expected. I can deserialize the individual stories just fine, I just cannot deserialize this xml into an array of 'story' objects And my serialization code var byteArray = Encoding.ASCII.GetBytes(value); var stream = new MemoryStream(byteArray); var deserializedObject = new XmlSerializer(typeof (story[])).Deserialize(stream) Does anybody have any ideas?

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  • Element was not expected While Deserializing an Array with XML Serialization

    - by Anthony Shaw
    OK. I'm trying to work on communicating with the Pivotal Tracker API, which only returns data in an XML format. I have the following XML that I'm trying to deserialize into my domain model. <?xml version="1.0" encoding="UTF-8"? <stories type="array" count="2" total="2" <story <id type="integer"2909137</id <project_id type="integer"68153</project_id <story_typebug</story_type <urlhttp://www.pivotaltracker.com/story/show/2909137</url <current_stateunscheduled</current_state <description</description <nameTest #2</name <requested_byAnthony Shaw</requested_by <created_at type="datetime"2010/03/23 20:05:58 EDT</created_at <updated_at type="datetime"2010/03/23 20:05:58 EDT</updated_at </story <story <id type="integer"2909135</id <project_id type="integer"68153</project_id <story_typefeature</story_type <urlhttp://www.pivotaltracker.com/story/show/2909135</url <estimate type="integer"-1</estimate <current_stateunscheduled</current_state <description</description <nameTest #1</name <requested_byAnthony Shaw</requested_by <created_at type="datetime"2010/03/23 20:05:53 EDT</created_at <updated_at type="datetime"2010/03/23 20:05:53 EDT</updated_at </story </stories My 'story' object is created as follows: public class story { public int id { get; set; } public int estimate { get; set; } public int project_id { get; set; } public string story_type { get; set; } public string url { get; set; } public string current_state { get; set; } public string description { get; set; } public string name { get; set; } public string requested_by { get; set; } public string labels { get; set; } public string lighthouse_id { get; set; } public string lighthouse_url { get; set; } public string owned_by { get; set; } public string accepted_at { get; set; } public string created_at { get; set; } public attachment[] attachments { get; set; } public note[] notes { get; set; } } When I execute my deserialization code, I receive the following exception: Exception: There is an error in XML document (2, 2). Inner Exception: <stories xmlns='' was not expected. I can deserialize the individual stories just fine, I just cannot deserialize this xml into an array of 'story' objects And my deserialization code (value is a string of the xml) var byteArray = Encoding.ASCII.GetBytes(value); var stream = new MemoryStream(byteArray); var deserializedObject = new XmlSerializer(typeof (story[])).Deserialize(stream) Does anybody have any ideas?

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  • What options are there for integrating with payment gateways?

    - by Rowland Shaw
    It seems that there are only two types of payment gateway service out there at the moment; Either that the entire cart logic is handled offsite (with something like Paypal's Standard option) or the other option being that you need to go through the certification for handling credit card numbers and doing pretty much everything yourself. Ideally, for the project I'm working on, I'm after a bit of middle ground such that I can handle the cart on-site, and only pass over to a payment gateway (with an order amount, billing & delivery details, and order ref) for them to handle the card details, before passing back. I'm sure that I've used e-commerce sites using this pattern before, but I cannot find any payment providers out there that offer this sort of option, so are there any? The only over requirement we have at present is that it must accept orders in Sterling.

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  • What tools are available to generate end user documentation?

    - by Rowland Shaw
    End user documentation on how to use applications is an important part of the user experience of applications, irrespective of whether they are winforms, wpf or even asp applications. In a startup or internal development team situation, where there isn't a dedicated documentation department, it can take a lot of resources to maintain screen shots and associated user documentation, such as on-line help or even printable manuals. What tools are available to assist in creating screenshots of all the "screens" within an application (be they winforms, wpf or aspx) to help automate the capture of screen shots, and associating with the relevant documentation? In addiiton, are there any that allow automation of annotations of a particular control (so use cases like: Draw a red box around the Username control with a callout to say "This is where you'd enter your user name, in the form '[email protected]'")?

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  • What options are there for integrating with payment gateways? [closed]

    - by Rowland Shaw
    It seems that there are only two types of payment gateway service out there at the moment; Either that the entire cart logic is handled offsite (with something like Paypal's Standard option) or the other option being that you need to go through the certification for handling credit card numbers and doing pretty much everything yourself. Ideally, for the project I'm working on, I'm after a bit of middle ground such that I can handle the cart on-site, and only pass over to a payment gateway (with an order amount, billing & delivery details, and order ref) for them to handle the card details, before passing back. I'm sure that I've used e-commerce sites using this pattern before, but I cannot find any payment providers out there that offer this sort of option, so are there any? The only over requirement we have at present is that it must accept orders in Sterling.

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  • Not to miss! Today’s web seminar on content integration with Oracle Apps

    - by Lance Shaw
    Hello everyone.  The first web seminar in a three-part series kicks off later today, focused on the value of delivering and controlling the flow of content in the context of your most critical business applications.   If you are using Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne or Siebel CRM, we heartily recommend you investigate the value of centralizing the delivery of scanned images, forms, faxes and digital documents within those processes.  The improvements in efficiency and productivity can result in some impressive cost savings. One customer recently reported that they had realized an impressive ROI of 180% and that the investment in this new technology had paid for itself in a mere 6 months.  We hope you can spare some time today to join us at 1pm Eastern Time / 10am Pacific Time / 18:00 GMT. We think you will find it time well spent.   Click here to attend.  We look forward to seeing you there!

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  • Oracle Consulting North America is now live on PeopleSoft Services Procurement and PeopleSoft Resource Management

    - by Howard Shaw
    Last month, Oracle's own internal consulting group (OCS North America) went live on PeopleSoft Services Procurement and PeopleSoft Resource Management to manage all aspects of identifying, recruiting, and deploying billable subcontractors on North America Applications customer consulting projects. The primary goals were to enhance the subcontractor staffing process, improve operational and informational processes, and improve collaboration between the Oracle NA Consulting Subcontractor Program and subcontractor suppliers. Over 200 registered external suppliers access the tool, review open needs and competitively bid their resources to work on NA Applications projects. This implementation highlights the usage of Oracle’s own solutions to streamline and enhance business operations, as the PeopleSoft 9.1 applications (Services Procurement and Resource Management) were deployed using Sun hardware, Oracle Enterprise Linux, and Oracle Virtual Machines.For more information, please navigate to the following web pages: PeopleSoft Services Procurement PeopleSoft Resource Management

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  • Using Oracle WebCenter Content for Solving Government Content-Centric Business Problems

    - by Lance Shaw
    Organizations are seeing unprecedented amounts of unstructured information such as documents, images, e-mails, and rich media files. Join us December 12th to learn about how Oracle WebCenter Content can help you provide better citizen services by managing the content lifecycle, from creation to disposition, with a single repository.  With Oracle WebCenter Content, organizations can address any content use case, such as accounts payable, HR on-boarding, document management, compliance, records management, digital asset management, or website management.  If you have multiple content silos and need a strategy for consolidating your unstructured content to reduce costs and complexity, please join us to hear from Shahid Rashid, Oracle WebCenter Development, and Oracle Pillar Partner, Fishbowl Solutions, and learn how you can create the foundation for content-centric business solutions.  •        Solve the problem of multiple content silos (content systems, file systems, workspaces) •        Fully leverage your content across applications, processes and departments •        Create a strategy for consolidating your unstructured content to reduce costs and infrastructure complexity •        Comply with regulations and provide audit trails while remaining agile •        Provide a complete and integrated solution for managing content directly from Oracle Applications (E-Business Suite, PeopleSoft, Siebel, JD Edwards) Join us on December 12th at 2pm ET, 11am PT to learn more!

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  • PeopleSoft Mobile Expenses and Mobile Approvals now available in FSCM 9.1

    - by Howard Shaw
    Oracle is pleased to announce the release of two new applications, PeopleSoft Mobile Expenses and PeopleSoft Mobile Approvals, which are now generally available in PeopleSoft FSCM 9.1. These are the first two of many upcoming applications designed and built to cater directly to the mobile workforce by providing user-friendly access to key business functions on a smartphone or tablet. Enter and Submit Expenses Anytime, Anywhere PeopleSoft Mobile Expenses provides the ability to enter employee expense reports quickly and easily, for busy travelers on the go. The contemporary, streamlined user interface is optimized for mobile devices (that support HTML 5), such as tablets or smartphones, and provides a simple-to-use tool for capturing expenses as they are being incurred, submitting expense reports while waiting at the airport, approving your employees’ expense reports, and more. And since it is part of the PeopleSoft Mobile Applications suite, you don’t have to wait until you return home or to the office, which can lead to improved efficiencies. The user interface and gesture actions (for example, swipe, touch, and so on) will be immediately familiar to mobile device users, and is specifically targeted to keep the experience as streamlined as possible for just the tasks you need to get to while on the go. In addition, PeopleSoft Mobile Expenses leverages all of the powerful expense policy compliance tools delivered by PeopleSoft Expenses, contributing to reduced spend and increased efficiency throughout your organization. PeopleSoft Mobile Expenses is integrated directly with PeopleSoft Mobile Approvals, so managers can quickly approve submitted expense reports in addition to entering or reviewing their own expenses. Manage Approvals Anytime, Anywhere PeopleSoft Mobile Approvals improves productivity and keeps business moving forward when your users are on the go without comprising business imperatives and operational policies. This innovative solution is delivered using the latest HTML 5 technology to allow customers to manage their critical tasks anytime through any device. PeopleSoft Approvals enables your users to approve transactions through the desktop, smart phones or tablet devices. This will speed up the approval process thus avoiding potential late payment penalties and supports early payment discounts for invoices. For more information, please watch the Video Feature Overviews (VFO) available on YouTube (links below) or contact your application sales representative. PeopleSoft Mobile ExpensesPeopleSoft Mobile Approvals The PeopleSoft Mobile Applications 9.1 documentation update for Bundle 23 is available under MOS Document ID 1495035.1.

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  • Becoming the well-integrated content company (and combating AIUTLVFS)

    - by Lance Shaw
    Every single day, each of us create more and more content. Sometimes it is brand new material and many times it is iterations of existing content, but no one would argue that information and content growth is growing at an almost exponential rate. With all this content being created and stored, a number of problems naturally arise. One of the most common issues that users run into is "Am I Using The Latest Version of this File Syndrome", or AIUTLVFS. This insidious syndrome is all too common and results in ineffective, poor or downright wrong business decisions being made.  When content or files are unavailable or incorrect within the scope of key business processes, the chance for erroneous and costly business decisions is magnified even further. For many companies, the ideal scenario is to be able to connect multiple business systems, both old and new, into one common content repository.  Not only does this reduce content duplication, it also helps guarantee that everyone in various departments is working off the proverbial "same page".  Sounds simple - but for many organizations, the proliferation of file shares, SharePoint sites, and other storage silos of content keep the dream of a more efficient business a distant one. We've created some online assets to help you in your evaluation and eventual improvement of your current content management and delivery systems. Take a few minutes to check out our Online Assessment Tool.  It's quick, easy and just might provide you with insights into how you can improve your current content ecosystem. While you are there, check out our new Infographic that outlines common issues faced by companies today. Feel free to save our informative Infographic PDF and share it with business colleagues and your management to help them understand the business costs and impact of inaction. Together we can stop AIUTLVFS in its tracks and run our businesses more effectively than ever. Additionally, we hope you will take a few minutes to visit our new and informative webpages dedicated to the value of a well connected, fully integrated content management system. It's a great place to learn more about how integrating WebCenter Content into your infrastructure can lower your operational costs while boosting process and worker efficiency.

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  • How valuable are you to your organization?

    - by Lance Shaw
    I don't know about you but I find it easy to get bogged down with the daily list of tasks and deliverables.  We all have lots to do and it all seems to be due tomorrow.  If you are reading this blog, than your to-do list is almost certainly filled with tasks related to the management, processing and publishing of information.  As we get mired in the daily routine of making sure that the content management needs of the organizations are met, we can easily lose sight of the value that we bring.  After all, if information and content is the lifeblood of our organizations, then surely maintaining the healthy flow of that information has real value.  But how can you measure that value and bring it forward on your résumé or your list of achievements in time for your next performance review? The AIIM organization has spent a lot of time recently researching the value of certification for "information professionals".  When it comes to enterprise content management (ECM) there are many areas of specialization including records management, content archivist, digital asset manager, content librarian and more.  Specialization can clearly drive up your value but it can also lock you into a narrow niche area of focus.  AIIM has found that what companies also need is someone that can apply their knowledge of how information is managed within the operational scope of the business in order to drive real, measurable strategic value.  When you can showcase the value of a broader, business-wide mindset to your management, you have more opportunity to make professional progress and drive real growth where it counts, your paycheck.   We here on the Oracle WebCenter team partnered with AIIM on the research they performed around the value of an information professional certification program. In a webinar this week, Doug Miles of AIIM and I will be talking about the results of that recent survey and what it is going to mean in the future to be recognized as a "Certified Information Professional" (CIP).  Oracle sponsored this research to help individuals and companies understand the value of enterprise content management and what it means across the entire organization. I hope you will join us. If any of us were stopped in the street and were asked about it, I bet most of us would think of ourselves as an "Information Professional".  Now we have a way to actually prove it!  There's only one downside that I can see...  you will have to get your business cards updated to include the "CIP" acronym after your name.  I think you will agree that is a price worth paying!

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  • Content in Context: The right medicine for your business applications

    - by Lance Shaw
    For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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  • Becoming a Certified Information Professional

    - by Lance Shaw
    Yesterday, we participated with AIIM in a webinar about the Certified Information Professional (CIP) program that they are now offering.  The interest level is very high in the program, as evidenced by the high turnout at the event. You might be asking yourself, what does the Oracle WebCenter team care about an AIIM certification program? Well, we sponsored this program because we consistently find that the more educated our customers and prospects are, the more value they are going to get out of the technology we provide.  As an ECM vendor, we provide plenty of WebCenter product training and certifications to help you make the most of WebCenter technology. While these are essential and valuable, technologists that also have an operational command of the business and the various impacts that the flow of information can have are even more valuable to an organization. Thinking about the management of content and information and its effect on business process can have wide-ranging benefits, not only to your company but to your personal bottom line.  And let's be honest, a customer who is looking holistically at how content is managed is going to see more opportunities to leverage that content and in many cases, this will motivate the purchase of additional product licenses.   Now if you are regretting the fact that you missed the webinar yesterday, never fear!  It is now available for playback and you can view it at your convenience by visiting the AIIM website. We hope you find it informative and that you can personally profit from being able to showcase your certification as an Information Professional. Additionally, we hope it will help you identify additional opportunities to leverage Oracle WebCenter in order to further reduce your operational costs and drive your business forward.

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  • Is content slowing down your business?

    - by Lance Shaw
    We are living in a digital world, however paper is everywhere and expensive, right? We all agree content is an important part of our organization and contribute to its decision making. However many of us see dealing with this as a challenge and the growth of content is impacting our ability to scale and respond quickly to our customers. Business always has been content intensive. For JD Edwards customers, this is an important consideration.  After all, the processes being run in JD Edwards are usually very critical to the success of your business and if they are not running as smoothly as they should due to manual process steps involving paper or searching for content, you should look into improving them.  To that end, we hope you will join this webinar and learn how Oracle and KPIT | SYSTIME have partnered to help a JD Edwards customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them back with JD Edwards to significantly improve processing speed and operational costs.

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  • WebCenter at Oracle Day Toronto

    - by Lance Shaw
    The Oracle Day event took place in Toronto yesterday at the Hyatt Regency Hotel downtown.  Attendance was excellent and it was standing room only at the keynote sessions.   Anytime the venue has to bring in chairs to handle the overflow crowd, you know there is a lot of interest! This year, WebCenter was featured prominently as part of the Fusion Middleware session track.  What was interesting to see was just how many customers are interested in consolidating and simplifying their existing infrastructure.  So many companies are still struggling with information silos such as file shares, SharePoint Sites and a myriad of departmental or process-centric repositories.  Naturally, these get more and more expensive to manage over time so there is a high level of interest in reducing the size, scope and cost of this infrastructure.  When companies see how they can use Fusion Middleware and related technologies to integrate with WebCenter Content, Imaging and other solutions to centralize content delivery across business applications, they quickly realize that there are significant cost savings to be had. Oracle Day Events are happening all over the world and there is likely going to be one near you.  To check out the full list and to register, visit the Event page here.  It is a great way to not only hear about WebCenter and how it can be used to your advantage, but also a great way to learn about the broader set of related products in the Fusion Middleware portfolio that are available to extend and enhance the power of your particular business solutions. If you cannot make it, or missed the event in your area, be sure to visit our new WebCenter Content page with a variety of informative assets all in one simple location.  It's a new page designed to provide you with easy access to customer stories, videos, whitepapers, webcasts and more.  We hope you find it valuable!

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  • Taking a Flying Leap

    - by Lance Shaw
    Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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  • can unbuntu 13.03 be loaded with flash drive? USB

    - by Steve Shaw
    I am wanting to do a split pc, half win xp, half unbuntu 13.04, want to use the linux for internet surfing, youtube, crackle, hulu videos viewing. My pc is a older DELL C521, 1.87ghz, 1.5 gb ram, 32bit, 80gb hd...will this be better than present slow slow slow win xp? need it for internet mostly. Would consider dumping win xp later on if I get the hang of the linux distro...any help appreciated. thanks

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  • Problems with word completion on Windows Mobile

    - by Rowland Shaw
    For "some reason" the word completion function on my windows mobile phone (HTC Diamond, rebadged as a T-Mobile MDA Compact IV (UK) running WM6.1 with HTC Touch Flo 3D) hasn't worked since one of my firends was taking a look at the phone (I remember him bitching about it being too obtrusive for him, as an iPhone fanboy). I've checked all the obvious settings ( Start Input Word Completion ) and everything looks set there; I tried a hard reset, to no avail and even tried upgrading the ROM t the latest from my network provider. I even tried walking into the store where I bought the phone, and the staff couldn't fix the issue. I still have my old handset, which also runs WM6.1 (a T-Mobile MDA Compact III (UK), albeit without Touch Flo 3D), and the word completion works on there, so I'm a little confused as to why I can't get it to work again on my new handset. Can anybody identify why this might not be working, or help me fix it? Edit: Even "Touch Input Settings" has both "Word Completion in T9 mode" and "Word Completion in ABC mode" checked. The full qwerty keyboard option is in T9 mode, and word completion works for this input method; It still does not work for my preferred, "Letter Recogniser" method.

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