protected static byte[] exportReportToPdf(JasperPrint jasperPrint) throws JRException { JRPdfExporter exporter = new JRPdfExporter(); ByteArrayOutputStream baos = new ByteArrayOutputStream(); exporter.setParameter(JRExporterParameter.JASPER_PRINT, jasperPrint); exporter.setParameter(JRExporterParameter.OUTPUT_STREAM, baos); exporter.setParameter(JRPdfExporterParameter.PDF_JAVASCRIPT, "this.print({bUI: true,bSilent: false,bShrinkToFit: true});"); exporter.exportReport(); return baos.toByteArray(); } We are using code like this to export a PDF document from a Jasper application. The line exporter.setParameter(JRPdfExporterParameter.PDF_JAVASCRIPT, "this.print({bUI: true,bSilent: false,bShrinkToFit: true});"); adds JavaScript to send the PDF document directly to the printer. The expected behavior is that a print dialog will come up with a preview of the PDF document. This works fine most of the time - except I am having problems about one out of every 5-6 times in Internet Explorer 8 and Firefox. What happens is - the print preview dialog with the PDF document does not appear or it appears with a blank document in the preview window. -I've tried a number of different JavaScripts (different params to this.print() via exporter.setParameter -I've tried setting different response headers such as response.setContentType("application/pdf"); response.setHeader("Content-disposition","inline; filename=\"" + reportName + "\""); response.setContentLength(baos.size()); these did not seem to help This seems to be an IE and FF issue. Has anyone ever dealt with this problem? I need to get it to work across all browsers 100% of the time. Perhaps a different approach to accomplish the goal of sending the PDF document export directly to the printer? or a third party library that will work across browsers?