HTTP downloads stop after some time, resuming is not possible

Posted by cdauth on Server Fault See other posts from Server Fault or by cdauth
Published on 2010-01-02T18:18:26Z Indexed on 2010/03/15 23:10 UTC
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When I try to download a file via HTTP, the downloads sometimes stop after around 30 MB. The download rates goes down to 0 B/s and no data keeps coming. When I stop the download and resume again, the download still hangs. But when I redownload it from byte 0 again, everything works fine up to 30 MB when it stops again. Sometimes, after some hours, it just works again without problems. The position in the file when the download stops is variable, but most of the time it is around 30–35 MB.

As a download manager I use wget. The same behaviour happens though using curl and other download managers. The error occurs independently of the server I download from. I have also observed this error on other Linux computers in my network. All computers on my network run Gentoo Linux on x86.

All internet connections on my network go through a server on my network which runs a transparent Squid proxy on port 80. That server is connected to a router, which is a Speedport W 700V by Deutsche Telekom AG. That router is connected to the internet using ADSL, with 448 kbit/s down speed and 96 kbit/s up speed.

I am almost sure that my transparent proxy is not the problem. I turned that off without resolving the issue. I also connected to the router directly via WLAN without resolving the issue. I also tried to download over another port via HTTP. Furthermore, I tried to download the file using IPv6 with a gateway6 tunnel from my computer, which resulted in exactly the same problem.

Now the strange thing is that everything works fine using FTP and HTTPS (also with wget on the same computer). Even more strange: when I resume the download that hanged over HTTP using FTP or HTTPS, download a few bytes that way, stop wget and then resume again using HTTP, it loads data again! But after a few MB, it may stop again. Unfortunately, files downloaded that way are always broken (the MD5 sum is not correct), so at some point, there must have been bogus data. I tried searching for HTML error messages in the downloaded file, but grep -i html does not find anything. (I cannot think of a way to search for GZIP-compressed HTML error messages in the file, so I did not try that.)

I tried using strace on wget when it failed to resume a download, you can find the entire output on pastebin. The important lines are repeated every second:

clock_gettime(CLOCK_MONOTONIC, {326102, 62176435}) = 0
)                    = 1
write(2, "78% [++++++++++++++++++++++++++++"..., 19578% [+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++                                  ] 110,683,685 --.-K/s              ) = 195
select(4, [3], NULL, NULL, {0, 949999}) = 0 (Timeout) 

I have absolutely no idea what could be the reason of this problem. It seems like whatever causes the issue speaks HTTP. It seems to speak HTTP that intelligently that it even regognises it in an IPv6-over-IPv4 tunnel. But what could that be and why does it only happen sometimes? The other possibility would be that there is a problem on my computer that is the same on other Gentoo Linux computers as well.

Has anyone ever had such a problem? What could be the reason and where do I have to continue investigating to find out more about the issue?

Update:

I have just run into the problem again and tried to resume the download over the router’s WLAN, and this time it worked. Maybe I did something wrong during my last tests with the WLAN. Now maybe my transparent proxy server is in fact the problem. It is a very basic Squid proxy server that does not cache anything. Maybe the fact is interesting that a second Squid proxy runs on the same computer on another port.

Update:

A download hung again and this time I turned off all firewall settings and stopped all proxy servers. I failed to resume the download from my network server, which is directly connected to the router. So my proxy server definitely is not the cause the problem. I will try to upgrade the firmware of my router now, although I do not have admin access to it. I will see what I can do.

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