Adatbázis verziók támogatása

Posted by Lajos Sárecz on Oracle Blogs See other posts from Oracle Blogs or by Lajos Sárecz
Published on Fri, 26 Mar 2010 09:32:14 +0100 Indexed on 2010/03/26 9:13 UTC
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support

Gyakran jön elo az a kérdés, hogy az egyes adatbázis verziók meddig támogatottak. Egy-két éve vezette be az Oracle a Lifetime Support Policy-t, ami tulajdonképpen az összes termék esetében szabályozza a teljes életciklus alatti támogatási szinteket. Ennek megfeleloen 3 támogatási szint létezik:
- Premier Support: Ez a megjelenéstol számítva 5 évig ad teljes támogatást.
- Extended Support: További 3 év támogatás magasabb áron. Közel ugyanazt a szolgáltatást nyújtja, mint a Premier Support, csupán más gyártók új termékeivel, vagy új verzióival nem certifikál.
- Sustaining Support: Technikai támogatás mindaddig, amíg a rendszer muködik. Új hibákra már nem ad javítást, és új Oracle termékekkel sem certifikál

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