Looking for some Feedback on a DB Design

Posted by zSysop on Stack Overflow See other posts from Stack Overflow or by zSysop
Published on 2010-03-26T19:28:07Z Indexed on 2010/03/26 19:43 UTC
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database-design

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feedback

I'm currently working on a ticketing system which allows our users to submit tickets based on their own needs. i.e. if Department "A" is submitting a ticket they can have certain types of problem categories (such as "Supplies" or "Printer") along with details pertaining to the chosen category. I have laid out a partial db design and i was looking for some feedback on it. I've never built a system from the ground up by myself so i'm a little bit nervous.

here's my a draft version of my db design

Issues Table

Id | CreatedBy | CreateDate | Status | Owner | AssignedTo | AssignmentDate | 
-----------------------------------------------------------------------------

EquipmentIssueDetails Table

Id | IssueId | Serial # | Make | Model | ....
---------------------------------------------

SupplyIssueDetails Table

Id | IssueId | SupplyId | ItemId | QTY | UnitOfMeasurement
-------------------------------------------------------------

NetworkIssueDetails Table

Id | IssueId | Supervisor |  Details | 
-------------------------------------------------------------

Notes Table

Id | IssueId | Note | CreatedBy | CreateDate
-------------------------------------------------------------

Thanks in advance

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