Related posts about ticket-system

• Recommendation on Ticket system with billing feature

  as seen on Server Fault - Search for 'Server Fault'
  Actually, I do not know if I have used the right terms to describe our situation. Basically, We would like to have a system to help us to do billing and support at the same time. For example, we would like to offer outside users a customer support with ticket system, however the outside users need… >>> More

• Turning Google Apps mail inbox into Support Ticket System

  as seen on Server Fault - Search for 'Server Fault'
  I have an account at Google apps and most of my email is done trough Gmail. Now I just manually respond to support email. I was wondering if there is an easy way using filters and auto responders to create a support ticket system. I think something like this would be great, but is it possible: … >>> More

• What is the most polished OSS ticket system?

  as seen on Stack Overflow - Search for 'Stack Overflow'
  I am particularly interested in solutions that do very well creating tickets from e-mail, and that allow replies to be sent back and forth via e-mail in a threaded fashion. >>> More

• Is osTicket secure/private enough

  as seen on Pro Webmasters - Search for 'Pro Webmasters'
  I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their email address and a ticket ID. I am probably going over the top with security though, which is why I wanted… >>> More

• what are the best concert-ticket systems? comercial and open source

  as seen on Pro Webmasters - Search for 'Pro Webmasters'
  can anybody recommend (of developers-opinion) such systems, where you can book tickets for concerts, conferences, etc. one should be able to book a seat as well, and it shell do the debitcard stuff, and has a good interface for accounting. I am looking for an open source solution, but I am also… >>> More