Upgrade Nokia Maps from v2 to v3 fails

Posted by ssollinger on Super User See other posts from Super User or by ssollinger
Published on 2009-11-20T19:21:55Z Indexed on 2010/03/31 13:53 UTC
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I'm trying to install Nokia Maps 3.0 on my Nokia N82, without much success. I believe other similar Nokia phones have the same problem.

My phone is connected through USB in "PC Suite" mode, and the latest firmware available for N82 is installed. I currently have Maps 2.0 installed. I'm installing from a Windows XP PC, and tried the update first from within Ovi Suite (latest version) and from Nokia Maps Updater (latest version).

In both cases it detects that there is an update available (Maps 3.0), downlowds it and starts the install. On my phone, I then get the following error message:

Unable to install. Component is built in.

And on the PC I get the error

Error

Cannot update maps application.

The installation failed or was cancelled on the phone (18).

I found an entry for Maps in the App. manager and deleted it (and turned phone off and on again afterwards), but this didn't make any difference (and I don't think it changed the version of Maps installed either).

This is the release version of Maps 3.0, not the beta. I found the problem mentioned many times on various web sites, but couldn't find a solution anywhere.

Has anybody any ideas how to get the upgrade from Maps 2.0 to Maps 3.0 to work?

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