Send through Email, or store in database?

Posted by user156814 on Stack Overflow See other posts from Stack Overflow or by user156814
Published on 2010-04-10T04:35:03Z Indexed on 2010/04/10 4:43 UTC
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best-practices

I have wondered when it is best to send an email, and when its best to store data in a database/log file.

Everytime a user wants to contact me or inform me of soething, I suppose an email is best.. but is an email always preferred over other ways, and in what cases.

Possible reasons for being contacted I can think of are questions, suggestions, feedback, reporting abuse, advertising, etc...

I assume email, "why add unnecessary things to the DB?", but I figure data in DB would be a lot easier to manage.

Whats the better/best way to be informed of things like this..

What is the best way for you (webmaster) to be informed of something by users? through email, or some other way

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