MacBook Pro 13" Install DVD Wont Start

Posted by Belliez on Super User See other posts from Super User or by Belliez
Published on 2010-04-12T08:28:51Z Indexed on 2010/04/12 8:33 UTC
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apple

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mac

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macbook-pro

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macbook

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snow-leopard

Hi,

Excuse such a basic question... I am a Laptop Fixer and deal with Windows based laptops only but very recently took in a 13" MacBook Pro for a re-install of the OS (easy I thought!)

I inserted the Install DVD, held the C button and turn on. I could hear the disk spinning up and after about a min the DVD is ejected. There are a few scratches on the DVD but should be ok as not that deep.

However, Windows Vista was installed (it failed to install properly hence the re-install of Mac OS). Should I wipe clean and format the hard disk first? Could this be the reason the DVD is ejected?

Any advice would be gratefully accepted?

p.s. never held a MacBook Pro before... first impressions, wow... alu casing and massive touch pad... and the magnetic power socket.... so impressed and it doesn't even work!

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