Why doesnt file uploads work for a specific customer?

Posted by nimo9367 on Server Fault See other posts from Server Fault or by nimo9367
Published on 2010-04-21T13:52:25Z Indexed on 2010/04/21 13:54 UTC
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We have for some time now experienced some unexplainable behavior when a certain customer is trying to upload files to our web based application using a standard web form.

It's a CGI based application and the server is running IIS6. However it works fine for all of our other customers using the same server and application so this must be a client side related issue? The request basically times out and you get to "page cannot be displayed".

Does anyone have any idea of what might be the source of this problem?

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