Problem adding "Network Policy and Access Services" role in Server 2008

Posted by Django Reinhardt on Server Fault See other posts from Server Fault or by Django Reinhardt
Published on 2009-11-23T12:03:54Z Indexed on 2010/05/05 18:08 UTC
Read the original article Hit count: 1751

We are encountering an Error Code 0x80070643 when attempting to add the "Network Policy and Access Services" role on a fresh Windows Server 2008 R2 installation. Is there a known solution for this problem? Here is what information we have available so far:

From ServerManager.log...

2504: 2009-11-23 11:12:01.712 [CBS]                       installing 'IAS NT Service RasServerAll RasRoutingProtocols ' ...
2504: 2009-11-23 11:12:01.911 [CBS]                       ...parents that will be auto-installed: 'RasServer '
2504: 2009-11-23 11:12:01.912 [CBS]                       ...default children to turn-off: '<none>'
2504: 2009-11-23 11:12:01.924 [CBS]                       ...current state of 'IAS NT Service': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.924 [CBS]                       ...setting state of 'IAS NT Service' to 'InstallRequested'
2504: 2009-11-23 11:12:01.935 [CBS]                       ...current state of 'RasServerAll': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.935 [CBS]                       ...setting state of 'RasServerAll' to 'InstallRequested'
2504: 2009-11-23 11:12:01.946 [CBS]                       ...current state of 'RasRoutingProtocols': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.946 [CBS]                       ...setting state of 'RasRoutingProtocols' to 'InstallRequested'
2504: 2009-11-23 11:12:01.956 [CBS]                       ...current state of 'RasServer': p: Staged, a: Staged, s: UninstallRequested
2504: 2009-11-23 11:12:01.956 [CBS]                       ...setting state of 'RasServer' to 'InstallRequested'
2504: 2009-11-23 11:12:01.967 [CBS]                       ...'IAS NT Service' : applicability: Applicable
2504: 2009-11-23 11:12:01.977 [CBS]                       ...'RasServerAll' : applicability: Applicable
2504: 2009-11-23 11:12:01.987 [CBS]                       ...'RasRoutingProtocols' : applicability: Applicable
2504: 2009-11-23 11:12:01.998 [CBS]                       ...'RasServer' : applicability: Applicable
2504: 2009-11-23 11:12:02.906 [CbsUIHandler]              Initiate:
2504: 2009-11-23 11:12:02.906 [InstallationProgressPage]  Installing...
2504: 2009-11-23 11:12:54.311 [CbsUIHandler]              Error: -2147023293 :
2504: 2009-11-23 11:12:54.313 [CbsUIHandler]              Terminate:
2504: 2009-11-23 11:12:54.316 [InstallationProgressPage]  Verifying installation...
2504: 2009-11-23 11:12:54.326 [CBS]                       ...done installing 'IAS NT Service RasServerAll RasRoutingProtocols '. Status: -2147023293 (80070643)
2504: 2009-11-23 11:12:54.329 [NPAS]                      Skipped configuration of 'Network Policy Server' because install operation failed.
2504: 2009-11-23 11:12:54.330 [NPAS]                      Skipped configuration of 'Remote Access Service' because install operation failed.
2504: 2009-11-23 11:12:54.330 [NPAS]                      Skipped configuration of 'Routing' because install operation failed.
2504: 2009-11-23 11:12:54.330 [Provider]                 
[STAT] ---- CBS Session Consolidation -----
[STAT] For
          'Network Policy Server',
          'Remote Access Service',
          'Routing'[STAT] installation(s) took '52.616957' second(s) total.
[STAT] Configuration(s) took '0.0004948' second(s) total.
[STAT] Total time: '52.6174518' second(s).

From System Event Viewer...

Log Name:      System
Source:        Service Control Manager
Date:          23/11/2009 11:12:23
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Av7Analytics
Description:
The Network Policy Server service terminated with the following error:
%%-2147013892
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-23T11:12:23.653578500Z" />
    <EventRecordID>1317</EventRecordID>
    <Correlation />
    <Execution ProcessID="468" ThreadID="2308" />
    <Channel>System</Channel>
    <Computer>Av7Analytics</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Network Policy Server</Data>
    <Data Name="param2">%%-2147013892</Data>
  </EventData>
</Event>

From Setup Event Viewer...

Log Name:      Setup
Source:        Microsoft-Windows-ServerManager
Date:          23/11/2009 11:12:56
Event ID:      1616
Task Category: None
Level:         Error
Keywords:     
User:          AV7ANALYTICS\RenamedAdmin
Computer:      Av7Analytics
Description:
Installation failed.

Roles:

Network Policy and Access Services
   Error: Attempt to install Network Policy Server failed with error code 0x80070643.  Fatal error during installation
   Error: Attempt to install Remote Access Service failed with error code 0x80070643.  Fatal error during installation
   Error: Attempt to install Routing failed with error code 0x80070643.  Fatal error during installation
   The following role services were not installed:
   Network Policy Server
   Routing and Remote Access Services
      Remote Access Service
      Routing


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-ServerManager" Guid="{8C474092-13E4-430E-9F06-5B60A529BF38}" />
    <EventID>1616</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-23T11:12:56.046431200Z" />
    <EventRecordID>115</EventRecordID>
    <Correlation />
    <Execution ProcessID="2504" ThreadID="2344" />
    <Channel>Setup</Channel>
    <Computer>Av7Analytics</Computer>
    <Security UserID="S-1-5-21-2753803390-1569373846-1208217686-500" />
  </System>
  <UserData>
    <EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS">
      <message>

Roles:

Network Policy and Access Services
   Error: Attempt to install Network Policy Server failed with error code 0x80070643.  Fatal error during installation
   Error: Attempt to install Remote Access Service failed with error code 0x80070643.  Fatal error during installation
   Error: Attempt to install Routing failed with error code 0x80070643.  Fatal error during installation
   The following role services were not installed:
   Network Policy Server
   Routing and Remote Access Services
      Remote Access Service
      Routing

</message>
      <identifiers>14, 206, 207, 208, 205</identifiers>
    </EventXML>
  </UserData>

Thanks in advance for any help.

It's quite shocking that we're already having problems with Microsoft's "latest and greatest".

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