Why doesn't Mail.app properly thread Microsoft Outlook replies?

Posted by thepurplepixel on Super User See other posts from Super User or by thepurplepixel
Published on 2010-05-20T14:33:35Z Indexed on 2010/05/20 14:41 UTC
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I use Mail.app 3.6 (on 10.5 Leopard), and I always use plain-text email. Normally, when I receive an email reply from practically anyone, it looks like this (test message sent from Mail.app, replied from Hotmail, replied from Google Apps):

How Email Should Be

Needless to say, I quite like this threading, and it keeps everything very visually-organized. However, when I receive a plain-text email reply from people on Microsoft Outlook (tested with Outlook 2003 & 2007), it isn't threaded like the image. Instead, it appears as below, without being threaded nicely.

My reply to the message.

-----Original Message-----
From: Tyson Moore
[mailto:[email protected]]
Sent: [Date]
To: [Receiver]
Subject: Test

Original message.

Through looking at the source of my original message, it appears as though every time the message is quoted, less-than signs (<) are inserted before every line in the reply. I am assuming this is what triggers the quoting behaviour exhibited by Mail.app, but I'm no expert.

My question: is this a Mail.app limitation in not recognizing the -----Original Message----- line put in by Outlook, or an Outlook problem not inserting > before every line in a reply (or both)?

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