E-mail message of failed lock not identifying affected Lotus Notes documents

Posted by xolstice on Server Fault See other posts from Server Fault or by xolstice
Published on 2010-06-04T05:13:16Z Indexed on 2010/06/04 6:10 UTC
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I have a user who was sent several messages to his Outlook account with the following subject:

Changes made to the database xxxx have NOT been incorporated into the database. There was a conflict detected. Your changes may be found in body of this message. A document link to the original document is attached to the end of the message.

Unfortunately, besides the link, the body of the email is blank and the link URL is of this form: Notes:///482567CC001B4104. The link seems to be making reference to the database replica ID and clicking on the link opens up the database and not directly to the affected document.

I'm finding that the message is not very useful in terms of identifying the affected document. Can anyone advise me on the ways to identify the affected documents or configure the system so that it would identify/link the affected documents?

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