Word Document Turns to Read-Only

Posted by Psycho Bob on Server Fault See other posts from Server Fault or by Psycho Bob
Published on 2009-07-17T15:19:37Z Indexed on 2010/06/09 19:53 UTC
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I am running into an issue with a user whose Word document is somehow turning itself into Read-Only. The user is using Word 2003 and is accessing a document that is in a Server 2008 share. The document itself starts out as a normal, editable document (user has Full Control permissions), and the user is able to save and do the 'normal' things you would do to a document. However, after a couple of saves, the document turns to Read-Only (according to the title bar) even though the Read-Only attribute is not checked on the document's properties.

Here is some additional information about the situation:

*User has approximately 5-8 Word documents open at a time

*User saves the document frequently (sometimes at a frequency of once per minute)

*Once the document is closed it will open as a normal document if reopened

*When the document does turn to Read-Only the user will do a "Save As" on the document and save it as FILENAME # where # is some increment of how many times this has happened (some documents are up to their 30th iteration)

I understand that there is probably some room for user education here and that they could just be copying the RO document to a new one, closing and opening the RO doc, then copying all the information back. However, I would like to get to the route cause of the problem and try to stop it from happening in the first place.


UPDATE: Apparently the reinstall did not fix the issue. I researched the issue a bit more and found that disabling the background save may take care of it, but I haven't had a chance to try it yet. Does anyone else have any other ideas?

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