iPad connections to Cisco VPN error -- "Enter your user authentication"

Posted by rhart on Server Fault See other posts from Server Fault or by rhart
Published on 2010-06-10T19:12:24Z Indexed on 2010/06/10 19:24 UTC
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Is anyone else having problems with the iPad IPSec (Cisco) VPN configuration?

I've configured a Cisco VPN connection to a PIX 501 firewall on a 32GB Wifi Apple iPad. This is done in Settings -> General -> Network -> VPN -> Add VPN Configuration -> IPSec tab. When everything is set up properly and I attempt to connect I just get a popup that says "Enter your user authentication" with no fields to enter either piece of info, and just OK and Cancel buttons.

I've read about similar problems with the VPN client built into Mac OS X and the iPhone 3GS but never with the iPad. Does anybody know a solution? I'm not afraid to change the configuration of my PIX 501 if that's necessary.

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