Jobs stuck in Print Queue on print server

Posted by Carl on Server Fault See other posts from Server Fault or by Carl
Published on 2010-06-11T14:59:56Z Indexed on 2010/06/11 15:03 UTC
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stuck

Hello, I have a Server 2003 machine acting as a print server for about 20 printers. There is 1 printer which we are having issues with and it has 104 documents in its queue.

I have attempted the "Cancel All Documents" and tried to manually cancel individual documents without success.

The print jobs state "Deleting - Sent to printer" under their status. It has been in this state for about 2 hours.

I do not believe restarting the spool is an option without effecting the other printers and we have Hold printer for a specific non windows printing friendly application, in which I can not loose the jobs for.

Any ideas on a fix?

Thanks, Carl

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