Terrible noises from subwoofer of ACER Aspire 6930 with Realtek sound chip

Posted by OneWorld on Super User See other posts from Super User or by OneWorld
Published on 2010-12-30T22:13:52Z Indexed on 2010/12/30 22:55 UTC
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After approximately 5-15 min of listening to music my subwoofer begins to make terrible noises. He's just "coughing". That began after 6 months I had this computer.

Now I found out, that I can temporarily fix this problem by "restarting" the audio stream of the application that plays music. For example reloading last.fm page (reloads the flash file). Another way to reset the audio playback is switching the speaker configuration shown below in the screenshot.

alt text

According to many posts on the internet like http://www.tomshardware.co.uk/forum/52918-20-acer-aspire-6935g-speaker-problem

  • ACER support isn't any help
  • Exchanging hardware doesn't fix the problem
  • Even the later models have this problem

Turning off the volume of the subwoofer is not an option to me. I still have warranty (I bought an extension of one year). I already tried about 15 versions of the Realtek driver with no success. I am not sure but MAYBE the problem did not occur on the original windows vista that was shipped with this computer. However, I removed the original windows for good reasons (english).

What do you suggest me? Did anyone fix this problem? Maybe by writing a script which resets the audio streams every 5 minutes? Shall I take the effort to deal with the acer support until they give me another model? (I won't have a computer than for a longer time, will spend money on telephone hotlines (1,30 EUR / min)......)

Here are additional infos, if they are any help:

  • Windows 7 64 Bit (Original was Windows Vista Home Premium 32 Bit)
  • All specs
  • Audio driver version:

alt text

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