Dual Monitors don't turn off/sleep when they should

Posted by Mario on Super User See other posts from Super User or by Mario
Published on 2011-01-06T21:37:42Z Indexed on 2011/01/06 21:55 UTC
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Details:

  • Dual 25" monitors connected to HP Envy via HDMI and display port via DVI adapter.
  • Power scheme is set up in high performance (Dim Display: Never - Turn Off Display: 15 mins - Computer Sleep: Never)
  • Screensaver is set up to kick in after 10 mins of idle (which happens)
  • 5 minutes later, the screensaver stops. The "Monitor Going to Sleep" notice appears on screen and monitors go to sleep briefly. All is well thus far.
  • Suddenly, the Windows 7 alert sound when a device is unplugged is heard.
  • Monitors then turn back on. Screens are black. Only the mouse cursor is displayed. Backlighting is back on.

This only started happening after I obtained and connected the second 25" monitor a few days ago. However, I had a 24" in its place before, and this wasn't happening.

Why is this happening and how do I correct this behavior?

Thanks in advance.

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