Why is it taking so long to open the Ubuntu Help Center?

Posted by Agmenor on Ask Ubuntu See other posts from Ask Ubuntu or by Agmenor
Published on 2011-01-11T18:09:24Z Indexed on 2011/01/11 19:59 UTC
Read the original article Hit count: 247

Filed under:

gnome

|

help

When I click on the Help Center Icon in the 'System' menu, it takes more than a minute to launch the program. More than a minute, for a text only program seeming like a website!

All my other programs work fine, and I saw this problem also on other computers.

Is there a reason for this? Will it be fixed? I think it is an important issue for beginners.

As a response to Scaine, the result of the command software-center is the following:

Traceback (most recent call last):
  File "/usr/share/software-center/update-software-center-agent", line 72, in <module>
    db = xapian.WritableDatabase(pathname, xapian.DB_CREATE_OR_OVERWRITE)
  File "/usr/lib/python2.6/dist-packages/xapian.py", line 3195, in __init__
    _xapian.WritableDatabase_swiginit(self,_xapian.new_WritableDatabase(*args))
xapian.DatabaseLockError: Unable to acquire database write lock on /home/agmenor/.cache/software-center/software-center-agent.db.tmp: already locked
2011-01-11 19:57:24,495 - softwarecenter.app - INFO - software-center-agent finished with status 1

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